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Submitted URL: https://www2.hm.com/en_gb/customer-service/gift-card/check-your-balance.html
Effective URL: https://www2.hm.com/en_gb/customer-service/gift-card.html
Submission: On August 18 via manual from GB — Scanned from GB
Effective URL: https://www2.hm.com/en_gb/customer-service/gift-card.html
Submission: On August 18 via manual from GB — Scanned from GB
Form analysis 1 forms found in the DOM
<form>
<div class="c097f5 ae6c73"><label class="ed5fe2 f99ba9 fc2e80" for="giftcard">GIFT CARD NUMBER</label>
<div class="fccc97 ec1529"><input id="giftcard" name="giftcard" placeholder="Input text" class="d7b725" required="" type="number" aria-invalid="false" inputmode="numeric" value=""></div>
</div>
<div class="c097f5"><label class="ed5fe2 f99ba9 fc2e80" for="pincode">PIN CODE</label>
<div class="fccc97 ec1529"><input id="pincode" name="pincode" placeholder="Input text" class="d7b725 f28180" required="" type="password" aria-invalid="false" inputmode="numeric" value="">
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</div><button class="f05bd4 cf896c aaa2a2 e69c57" type="submit">CHECK BALANCE</button>
<div class="e16eed b86ff0">
<h4 class="fa226d ca21a4">GIFT CARD BALANCE</h4>
<h4 class="fa226d ca21a4">EXPIRY DATE</h4>
</div>
</form>Text Content
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School UniformKids Room & ToysSale Kids 2-8Y
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GIFT CARDS
GIFT CARDSCHECK BALANCETERMS & CONDITIONS
E-GIFT CARDPHYSICAL GIFT CARD
Searching for the perfect gift idea? With an H&M Gift Card, your special someone
can pick just the right thing from any H&M store and at hm.com. Whether you are
after a big romantic gesture, a fun Christmas gift or a small 'thank you', a
gift voucher is always the right choice. And, for those last-minute shoppers',
online gift cards might be your new best friend. All you need to do is select
your favourite design — are the Holidays coming up? Pick a Christmas voucher. Is
it someone's big day? There's plenty of birthday gift cards to choose from.
Then, pick a value, add a personal message, and, you're done!
Give the gift of fashion! Whether your loved one is dreaming of a whole new
style, or searching for the perfect addition to their favorite look, your gift
will make their dreams come true! H&M Gift Cards can be used for shopping in any
store. Surprise someone with the gift they really want! Choose your favourite
design, add a personal message, pick a value, and send a little bit of Love &
Fashion.
Buy a Gift Card at any H&M store
Gift cards can be used for shopping in any store.
Find your closest H&M store.
CHECK YOUR GIFT CARD BALANCE
You will find the Gift Card number and PIN-CODE on the back of your physical
Gift Card or Merchandise Card. Scratch the grey box on the back to reveal it.
If you have an e-gift card, you will find the Gift Card Number and PIN-CODE in
the email to which the e-gift card was attached.
If you have any questions, please contact Customer Service.
GIFT CARD NUMBER
PIN CODE
Toggle visibility
CHECK BALANCE
GIFT CARD BALANCE
EXPIRY DATE
1. General
These terms and conditions apply to H&M Gift Cards purchased via our business
partner SVS UK Limited in any of our H&M stores, H&M Home stores or on hm.com
('H&M Gift Card' or 'H&M e-Gift Card', jointly 'H&M Gift Cards') and to our H&M
Merchandise Cards ('H&M Merchandise Card' or 'H&M e-Merchandise Card' jointly
'H&M Merchandise Cards'). By purchasing H&M Gift Cards, or using the H&M
Merchandise Cards, you accept these terms and conditions ('Terms and
Conditions'). H&M reserves the right to interpret, modify, or terminate the
Terms and Conditions without notice. The most recent Terms and Conditions will
always be posted at hm.com.
H&M Gift Cards and H&M Merchandise Cards may be used in H&M stores, H&M Home
stores and online at hm.com in the country where the card was bought or where
the H&M Merchandise Card was issued. You can use the H&M Gift Cards and H&M
Merchandise Cards to pay for the full value or part of the value of your
selected item(s). If your purchase online is not completely covered by H&M Gift
Cards or H&M Merchandise Cards you can use an additional payment method to
complete the purchase. Please read more in the Payment section at hm.com. The
receipt will always show the current balance of the H&M Gift Cards and H&M
Merchandise cards used in the transaction. In addition, you can always check
your current balance online at hm.com, in a H&M or H&M Home store or by
contacting Customer Service.
2. Payment
If you order your H&M Gift Cards online, your order and payment will be
processed and dispatched by SVS UK Limited, however your credit/debit card
statement will show H&M.com Gift Card Purchase.
SVS only accepts credit cards as payment for H&M Gift Cards. You need to be 18
years or older, in order to pay with a credit card.
3. Delivery
We aim to deliver the H&M Gift Card within 3 working days from date of
order. H&M will not be liable for any failure or delay in delivery. If you
purchase a H&M e-Gift Card it will be sent to the chosen recipient's email
address immediately after the purchase is complete.
You are obligated to provide a correct address for delivery of the H&M Gift
Card. If you order a H&M e-Gift Card you are obligated to provide a correct
email address for delivery. If the address you have provided cannot be confirmed
H&M reserves the right to withhold the delivery of the H&M Gift Cards.
4. Validity
Each online purchase of H&M Gift Cards is limited to a maximum value of £250.
The online minimum value for H&M Gift Cards is £15. Please note that H&M stores
and H&M Home stores may apply different values than online. You can increase the
balance of your physical H&M Gift Card by purchase of additional credit in any
H&M store or H&M Home store in the country where the card was bought.
H&M Gift Cards are valid for 2 years from the date of the last activation or
purchase. At the expiry of the validity period, the H&M Gift Cards cannot be
used for purchase, reactivated nor can the unused remaining value be refunded.
The H&M Gift Cards can be used until the balance of the card is zero. If the
balance of the card is zero for three months, the H&M Gift Card is invalid and
cannot be activated or used again.
H&M Merchandise Cards are valid for 2 years from the date of the last activation
or purchase. At the expiry of the validity period, the H&M Merchandise Cards
cannot be used for purchase nor can the unused remaining value be refunded.
The H&M Merchandise Cards can be used until the balance of the card is zero. If
the balance of the card reaches zero, the H&M Merchandise Card is invalid and
cannot be activated or used again.
5. Return
If you paid for your order with two different payment methods, you'll receive a
refund on your second payment method first. For example, if you paid for your
order with gift card and credit card, we will first refund you on the credit
card. If the value of articles you returned exceed the amount paid with credit
card, the rest will be refunded in the form of e-gift card. Read more here.
The H&M e-Merchandise Card will be sent to you by email when the return is
complete. If you return items purchased online to one of our H&M Stores, you
will be refunded in the same way as if you had returned the items using our
online return process, as long as the return is made within the 28-day return
period. Please read more here.
For any returns made after the expiry of the return period of 28 (twenty-eight)
days, we reserve the right to refund you via a e-Merchandise Card.
6. Returns Guarantee
You have a 28 days return period (beginning the day after delivery of your
order) to cancel your order of H&M Gift Cards purchased online and receive a
full refund, including the standard delivery costs, but excluding the cost of
returning the card if such costs has been generated.
If you wish to return the H&M Gift Cards, please contact Customer Service.
7. Limited Liability
H&M cannot be held liable for H&M Gift Cards or H&M Merchandise Cards once
activated, which subsequently are lost, stolen, inactivated or damaged. Treat
your H&M Gift Cards and H&M Merchandise Cards as cash.
8. Privacy Policy
H&M Hennes & Mauritz GBC AB, is acting as the party responsible for all personal
data that you provide H&M with. H&M therefore has a Privacy Policy outlining how
your personal data will be processed and protected. You will find our Privacy
Policy in full here.
9. Customer Service
Contact Customer Service
10. Company information
H & M Hennes & Mauritz UK Ltd
Registered office: 1st Floor
UK House
164-182 Oxford Street
London, W1D 1NN
Registered number: 1413450VAT no: 243070692
Registered in England and Wales.
A list of directors is available at the registered address.
Authorised and regulated by the Financial Conduct Authority.
SVS
Stored Value Solutions UK Ltd
West One, Bruntwood Offices 2nd Floor,
114 Wellington Street, Leeds LS1 1BA, UK
reg. no. 372019303100021
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