www.horizonfitness.com Open in urlscan Pro
23.23.54.241  Public Scan

URL: https://www.horizonfitness.com/support/recent-orders/order-status
Submission: On December 19 via manual from US — Scanned from US

Form analysis 5 forms found in the DOM

<form id="mobile-small-search-form" class="px-5 pt-3">
  <div class="input-group relative">
    <input style="text-indent:20px; height:2.5rem; border-top-left-radius: 0.375rem;
                    border-bottom-left-radius: 0.375rem;" class="ml-10 mobile-search-input text-sm input-group-field bg-transparent text-mediumGray" placeholder="running treadmill" type="text">
    <i class="text-hzTeal absolute top-3 left-3 icon-search"></i>
    <div class="input-group-button">
      <button style="height:2.5rem; border-top-right-radius: 0.375rem;
                        border-bottom-right-radius: 0.375rem;" class="text-white h-full rounded-r-md bg-hzTeal px-3 text-sm" type="submit">Search </button>
    </div>
  </div>
</form>

<form id="small-search-form">
  <div class="input-group">
    <input class="input-group-field" type="text" placeholder="running treadmill">
    <div class="input-group-button">
      <button type="submit" class="button" style="height:1.75rem;">Search</button>
    </div>
  </div>
</form>

POST /support/order-status

<form id="order-status" method="post" action="/support/order-status">
  <input type="hidden" name="_token" value="Wv7Fw3tl7UzEjsBRcYD85SoDoqlyMrXWVWNhbPdK">
  <div id="my_name_xXGJ8oodHXb6kMAx_wrap" style="display: none" aria-hidden="true">
    <input id="my_name_xXGJ8oodHXb6kMAx" name="my_name_xXGJ8oodHXb6kMAx" type="text" value="" autocomplete="nope" tabindex="-1">
    <input name="valid_from" type="text" value="eyJpdiI6IkppZXBPZ1NnZXVEU1dlbXBlWFNrb1E9PSIsInZhbHVlIjoiMml2RW45cjVQcll3cDYvakJXVGw4Zz09IiwibWFjIjoiZDNmZjE5YzAxMTJjM2I3MmJkNWNkMWIzMzA5ODY4Mjc2NTEzMDJlZDkyY2M4ZWRkYjVhNzI2MWM3ZDY4NjE5YiIsInRhZyI6IiJ9"
      autocomplete="nope" tabindex="-1">
  </div>
  <div class="grid grid-cols-1 gap-y-6 gap-x-4 sm:grid-cols-6 my-8">
    <div class="sm:col-span-4 sm:col-start-2">
      <label for="increment_id" class="av-heavy block text-sm font-medium text-gray-700"> Order Number (required) </label>
      <div class="mt-1">
        <input type="text" name="increment_id" id="increment_id" class="shadow-sm focus:ring-hzTeal focus:border-hzTeal block w-full sm:text-sm border-gray-300 rounded-md required" placeholder="Ex. 300032173" value="" maxlength="9" pattern="\d{9}"
          required="required">
      </div>
    </div>
    <div class="sm:col-span-4 sm:col-start-2">
      <label for="email" class="av-heavy block text-sm font-medium text-gray-700"> Email Address (required) </label>
      <div class="mt-1">
        <input type="text" name="email" id="email" class="shadow-sm focus:ring-hzTeal focus:border-hzTeal block w-full sm:text-sm border-gray-300 rounded-md" placeholder="hello@example.com" value="" required="required">
      </div>
    </div>
    <div class="sm:col-span-4 sm:col-start-2">
      <label for="postcode" class="av-heavy block text-sm font-medium text-gray-700"> Shipping Address Postal Code (required) </label>
      <div class="mt-1">
        <input type="text" name="postcode" id="postcode" class="shadow-sm focus:ring-hzTeal focus:border-hzTeal block w-full sm:text-sm border-gray-300 rounded-md" placeholder="12121" maxlength="5" value="" required="required">
      </div>
    </div>
    <div class="sm:col-span-4 sm:col-start-2 flex justify-end">
      <button type="submit" class="btn bg-orange-hz text-white px-4 py-2  rounded"> Find Order </button>
    </div>
  </div>
</form>

<form id="footer-search-form">
  <input placeholder="SEARCH" class="mr-10 w-full mt-6 w-4/6 border-2 placeholder-hzFontTeal rounded" name="footerSearch">
</form>

POST /signup

<form action="/signup" method="POST" id="footer_signup">
  <div id="my_name_GgJrmpcfrLHZu5uu_wrap" style="display: none" aria-hidden="true">
    <input id="my_name_GgJrmpcfrLHZu5uu" name="my_name_GgJrmpcfrLHZu5uu" type="text" value="" autocomplete="nope" tabindex="-1">
    <input name="valid_from" type="text" value="eyJpdiI6ImlHRWZEWkprMzFRQ21kRS9OTmJHZlE9PSIsInZhbHVlIjoieVdIcDR3bDBTMHJDOHdFUXRGdEZoUT09IiwibWFjIjoiMWRmNWMyMDg1MmQ0YWVmNmVjYjc5YjYwNjNhYjRiMTMzODU4ZDhmZGMzODg3NGQ4MmNkMWI1ZTRhMmM2ZGVjYiIsInRhZyI6IiJ9"
      autocomplete="nope" tabindex="-1">
  </div>
  <input type="hidden" name="_token" value="Wv7Fw3tl7UzEjsBRcYD85SoDoqlyMrXWVWNhbPdK"> <input type="hidden" name="source" value="Footer">
  <div class="row">
    <div class="small-12 columns  mb-4">
      <input class="required email rounded" id="email" type="text" name="email" required="" value="" placeholder="Email Address" pattern=".*@.*">
    </div>
  </div>
  <div class="row">
    <div class="small-12 medium-6 columns xs:pr-1 mb-4 xs:mb-0">
      <input class="required mb-0 rounded" name="firstname" maxlength="40" id="firstname" required="" type="text" pattern="^[a-zA-Z]+[a-z A-Z]*$" placeholder="First Name" value="">
    </div>
    <div class="small-12 medium-6 columns xs:pl-1">
      <input class="required mb-0 rounded" name="lastname" maxlength="40" id="lastname" required="" type="text" pattern="^[a-zA-Z]+[a-z A-Z]*$" placeholder="Last Name" value="">
    </div>
  </div>
  <div class="row align-center">
    <div class="column mt-4 mb-4">
      <button type="submit" class="btn bg-orange-hz text-white px-4 py-2  rounded" id="signup_form_submit_btn"> Sign Up </button>
    </div>
  </div>
</form>

Text Content

Deals
Call us: 888.878.9011 Support Find a Store Register

Search

Search
 * Deals
 * Treadmills
 * Ellipticals
 * Indoor Cycles
 * Fitness Accessories
 * Rowers
 * Massage
 * Cardio Accessories
 * Warranties
 * Studio Series Treadmills
 * App Integrations & Connectivity
 * Pre-qualify for 0% Financing
 * Contact Us
 * Support
 * Register a Product
 * Find a Store

Treadmills

--------------------------------------------------------------------------------

 * T101
 * T202
 * 7.0 AT
 * 7.4 AT
 * 7.8 AT
 * See all Treadmills

Ellipticals

--------------------------------------------------------------------------------

 * EX-59 Elliptical
 * Evolve 3 Elliptical
 * Evolve 5 Elliptical
 * 7.0 AE Elliptical
 * See all Ellipticals

Indoor Cycles

--------------------------------------------------------------------------------

 * 5.0 IC Indoor Cycle
 * 7.0 IC Indoor Cycle
 * 5.0R Recumbent Bike
 * Comfort R Recumbent Bike
 * 5.0U Upright Bike
 * Comfort U Upright Bike
 * See all Indoor Cycles

Fitness Accessories

--------------------------------------------------------------------------------

 * See all Fitness Accessories

Rowers

--------------------------------------------------------------------------------

 * Oxford 3
 * Oxford 6
   
   

Massage

--------------------------------------------------------------------------------

 * Circ
 * iPuffy
 * Quzy
 * Kitta
 * rei Ottoman
 * Corron
   
   

Search
 * Treadmills
 * Ellipticals
 * Indoor Cycles
 * Fitness Accessories
 * Rowers
 * Massage

See all Treadmills
Studio SeriesTreadmills
App Integrations &Connectivity
Pre-qualify for 0% Financing

Go Series

Get-on-and-go

 * T101
 * T202

Studio Series

Engineered for streaming classes

 * 7.0 AT
 * 7.4 AT
 * 7.8 AT

Extras



 * Sprint 8 Program
 * Cardio Accessories
 * Warranties

See all Ellipticals
App Integrations &Connectivity
Pre-qualify for 0% Financing

Go series

Get-on-and-go

 * EX-59 Elliptical
 * Evolve 3 Elliptical
 * Evolve 5 Elliptical

Advanced

Smart technology

 * 7.0 AE Elliptical

Extras



 * Sprint 8 Program
 * Cardio Accessories
 * Warranties

See all Indoor Cycles
App Integrations &Connectivity
Pre-qualify for 0% Financing

Indoor Cycles

Bring the feel of real road cycling to your home

 * 5.0 IC Indoor Cycle
 * 7.0 IC Indoor Cycle

Recumbent Exercise Bikes

For extra comfort and lumbar support

 * 5.0R Recumbent Bike
 * Comfort R Recumbent Bike

Upright Exercise Bikes

Like an outdoor bike with extra stability

 * 5.0U Upright Bike
 * Comfort U Upright Bike

Extras



 * Sprint 8 Program
 * Cardio Accessories
 * Warranties

App Integrations &Connectivity
Pre-qualify for 0% Financing

Oxford Rowers

Full-body, ergonomic workout

 * Oxford 3
 * Oxford 6

Extras



 * Sprint 8 Program
 * Cardio Accessories
 * Warranties

App Integrations &Connectivity
Pre-qualify for 0% Financing

Massage Chair



 * Circ

Massage Pillow



 * iPuffy

Neck & Shoulder Massager



 * Quzy

Percussive Massager



 * Kitta

Foot Calf Lumbar Massager



 * rei Ottoman

Massage Cushion



 * Corron

As low as 0% APR

for qualifying customers*

Expert Assembly

& worry-free delivery
X

Delivery & Setup

We strive to give you the best delivery experience possible.

White Glove Delivery & Assembly
Scheduled delivery to the room of your choice, full assembly and debris removal.
Free returns.

In-Room Delivery
Scheduled delivery to the room of your choice within one flight of stairs. Free
returns.

Standard Delivery
Scheduled threshold delivery. Please note: Boxes can be over 300 lbs and hard to
move without professional assistance.

Prices vary by product. Select your delivery option in checkout. Please note not
all options are available on all units.

Shipping time varies by product. Delivery is performed during business hours, 9
a.m. - 5 p.m. Monday-Friday. Restrictions apply. To read full shipping details,
please visit our policies page.

100% Guarantee

within 30 days†
X

100% Guarantee

Get a great workout, guaranteed

If you’re not 100% satisfied with your machine, just contact our customer
experience team for a refund. It’s that easy.

To read the full guarantee policy and details, please visit our policies page.



Fitness Unlocked

No subscription fees
 1. Home
 2. Support
 3. Recent Orders
 4. Order, Shipping or Return Status


SUPPORT CENTER

 * shopping_cart Pre-Purchase
    * Contact Us
    * Call us at 888.878.9011
    * Product Questions exit_to_app
    * Shipping & Delivery Options
    * Payment & Financing Options
    * Warranty Boosts

 * receipt_long Recent Orders
    * Order, Shipping or Return Status
    * Returns & Cancellations
    * Register a Product
    * Warranty Boosts
    * Customer Service FAQs exit_to_app
    * Product Troubleshooting exit_to_app
    * Assembly & Preventive Care Videos exit_to_app

 * handyman Product Support
    * Software Updates exit_to_app
    * Maintenance Guides exit_to_app
    * Owner's Manuals exit_to_app
    * Replacement Parts exit_to_app
    * Product Troubleshooting exit_to_app
    * Service Videos exit_to_app
    * Service Request

Dealer Login > Marketing Support >


SEE ORDER DETAILS, TRACK SHIPPING, OR CHECK RETURN STATUS

Due to high order volume, processing times may be longer than usual. Please know
that our team is working diligently to fulfill orders as quickly as possible.
You can check the status of your order here. If you have further questions or
need assistance after reviewing your order status, please enter a ticket with
our Support team here

Order Number (required)

Email Address (required)

Shipping Address Postal Code (required)

Find Order

Your cart (0)

Your cart is empty.

Shop now

Questions about the ordering process?
Please call our direct sales department at 888.878.9011

Others also bought

--------------------------------------------------------------------------------

Flexible Financing starting at 0% APR 100% Guarantee Unbeatable Customer Support

*Offer available on this purchase when charged to a Horizon Financing Account.
Terms of promotion apply from date of purchase until the purchase is paid in
full. Promotional offers may be based on creditworthiness. Limited time offer.
Minimum purchase requirements may apply. Regular account terms apply to
non-promo purchases. Standard Purchase APR: 29.99%. Click here for important
information about Rates and Fees and to read the Citizens Line of Credit
Agreement for full terms and conditions. Horizon Financing account issued by
Citizens Bank, N.A.



x

🔐  Secure Checkout

Home Fitness

 * Treadmills
 * Ellipticals
 * Indoor Cycles
 * Rowers
 * Deals

Extras

 * Hero’s Discounts
 * Media Inquiries
 * Sprint 8 Training Program
 * Fitness Unlocked
 * Cardio Accessories
 * Fitness Accessories
 * Warranties

Connect

 * About Us
 * Find a Store
 * Become an Affiliate
 * Email Signup
 * Careers exit_to_app
 * Canada Site🇨🇦

Support

 * Order, Shipping, or Return Status
 * Financing
 * Register a Product
 * Customer Support Faqs exit_to_app
 * Policies
 * Service Request
 * Replacement Parts exit_to_app
 * Contact Us
 * Safety Recall exit_to_app
 * 888.878.9011


Facebook Youtube Instagram


Sign up and save

Sign Up
© 2024 Horizon Fitness. All Rights Reserved | Privacy Policy