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Text Content

 * Solutions
   * WhatsApp Banking
   * Customer Onboarding
   * Voice Banking
   * Agent Assist
   * WhatsApp Wallet
   * Digital Human
   * Hyper Personalization
   * Invoice to pay
 * Industries
   * Retail
   * Corporate
   * Investment
   * Insurance
 * Technology
   * Composite AI
   * Recommendation
   * NLP
 * Resources
   * Blogs
   * White Papers




info@bankbuddy.ai
+971 50 1627569
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DIFC Fintech Hive, Dubai, UAE

Unispace Business Center
EPIP Zone, Whitefield, Bangalore, India

Get in Touch


COGNITIVE BANKING CX

ARTIFICIAL INTELLIGENCE BASED PLATFORM FOR SUPERLATIVE CUSTOMER EXPERIENCE

BankBuddy is a cognitive banking CX platform to help you offer "personalized"
"intelligent" & "frictionless" banking across customer journeys, languages,
channels & segments.


Discover
Watch video


ARTIFICIAL INTELLIGENCE TO REDEFINE YOUR DIGITAL BANKING EXPERIENCE

With an impeccable combination of Composite AI, domain expertise and pre built
customer journeys, we at BankBuddy help financial institutions deliver
frictionless and personalized digital banking CX while achieving lasting cost
reductions and revenue uplift.

Kick Start your Strategic journey towards AI-Powered Personalized Banking


DIGITAL SALES

Boost prospect conversions & revenues with hyper personalized campaigns, persona
based recommendations & social media management.


DIGITAL ONBOARDING

Extend digital reach & reduce customer acquisition costs with AI powered
onboarding & eKYC across languages, journeys & channels.


DIGITAL ENGAGEMENT

Enhance digital adoption with proactive Human + AI customer service across all
channels at 60% lower cost to serve.


DIGITAL CX

Increase customer retention upsell & cross sell with hyper personalized
omni-digital banking experiences for customers.


YOUR INNOVATION PARTNER

Information, Transaction, Onboarding (Video KYC/eKYC), Authentication, Advise,
Cross sell, Upsell, Churn prevention, Offers, Rewards or more. BankBuddy has
pre-built solutions across segments, so that no matter what your customers need,
we make sure you have the means to serve them. 



WHATSAPP BANKING

Extend your customer reach with MFA based secure transactions and end-to-end
banking services on the world’s favorite messaging platform

DIGITAL HUMAN

Increase adoption of self-service channels, ensure goal completion with guided
process flows and engage customers with a multi sensory approach with AI powered
digital humans.

WHATSAPP WALLET

Boost new customer acquisition, remove barriers to digital adoption and enable
financial inclusion with one of a kind private label WhatsApp wallet.

VOICE BANKING

Integrate voice based interactions and deliver frictionless  zero touch banking
with end to end banking services across all channels, devices and digital touch
points

CUSTOMER ONBOARDING

Reduce customer acquisition costs and digitally onboard new customers with eKYC,
liveness detection, speech verification & face recognition, all under 3 minutes.

AGENT ASSIST

Offer frictionless human + AI service with automated bot to agent handoff across
channels. Analyze customer behavior and track key metrics with real-time
analytics, reports & live stats.

PERSONALIZATION

Enhance digital banking CX with personalized micro-moments at every customer
touchpoint. Increase conversions & boost cross sell upsell with dynamic persona
based recommendations for new & existing customers

INVOICE TO PAY

Redefine business banking for SMEs & Gig economy customers with white label cash
management & invoicing solution.

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WHY BANKBUDDY

BankBuddy is a domain specific Artificial Intelligence platform for collective
intelligence across silos of systems, products, departments and processes.


YOUR INNOVATION PARTNER

Magical combination of design thinking, user experience, banking technology,
customer experience & your business expertise to foster continuous
co-innovation.

220+

Customer Journeys

122

Customer Attributes

15000

Strong Ontology

15

Customer Countries

15+

Languages Supported


 * COMPREHENSIVE AI
   
   Customer journeys embedded with NLP, Computer vision, Speech, Recommender
   System.


 * FASTER TIME TO MARKET
   
   Deploy Artificial Intelligence solutions in weeks with Pre-built AI models,
   Domain NLP, Data pipeline, Language packs, Customer journeys, Channel
   integrations & Core banking adapters


 * FUTURE PROOF
   
   Extendable AI infrastructure to add new models, journeys, languages,
   intelligence et al


 * DOMAIN EXPERTISE
   
   Retail banking, investments, PFM, cash management, SME banking, Trade finance
   & more.


AWARDS & ACCOLADES

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GET IN TOUCH WITH US

See how BankBuddy helps you personalize customer engagement & increase cross
sell, upsell & conversion


Schedule Demo





Artificial Intelligence based platform for superlative customer experience

 * Retail
 * Corporate
 * Investment
 * Insurance

 * Technology
 * Recommendation
 * NLP
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