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3 forms found in the DOM

GET https://auspost.com.au/search

<form action="https://auspost.com.au/search" method="get" class="search-form" autocomplete="off">
  <label for="search-form-input" class="search-form-input-label"> Search </label>
  <div class="search-form-input-wrap">
    <input class="form-control search-form-input" id="search-form-input" placeholder="Search our site" type="search" name="q">
    <button class="btn btn-search-form-submit" type="submit">
      <span class="sr-only">Search</span>
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</form>

GET https://auspost.com.au/search

<form action="https://auspost.com.au/search" method="get" class="search-form" autocomplete="off">
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  <div class="search-form-input-wrap">
    <input class="form-control search-form-input" id="search-form-input" placeholder="Search our site" type="search" name="q">
    <button class="btn btn-search-form-submit" type="submit">
      <span class="sr-only">Search</span>
      <div class="icon-search"><svg viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg">
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</form>

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    <button _ngcontent-smb-c42="" onclick="tz()" data-cy="search-button" type="button" apptrackinteraction="" interaction="track cta" aria-label="'Track'" class="search-bar-submit-button ng-tns-c42-1">
      <span _ngcontent-smb-c42="" class="text ng-tns-c42-1"> Track </span>
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  </div>
</form>

Text Content

We are still delivering but COVID-19 disruptions and extreme weather events may
cause delays. Learn more

Personal
Business
Enterprise & Gov


About us

Help & support


Log in

Log in
Don't have an account? Sign up
Accounts
MyPost
MyPost Business
Parcel Send
eParcel
Business Support Portal
Receiving


Download our mobile app

Track your item

Collection points

Manage deliveries in transit

Collecting missed deliveries

Delayed, lost or damaged items

Manage your mail

Mail and parcel delivery – street and roadside


Buy online


Express Post

Sending

Home & office

Shop all products

Sending


Print postage labels

Calculate postage

Delivery times & service updates

Send within Australia

Send overseas

Satchels & packaging

Check sending guidelines

Stamps

Return a parcel


Buy online


Postage stamps

Satchels

Packaging

Shop all Sending

Money & insurance


Transfer money

Get insurance

Banking & payments

Organise travel money

Prepaid cards

Buy gift cards

Self-Managed Super Funds (SMSF)


Buy online


Gift cards

Square Card Reader

Express Post

Australia Post Mobile

ID & document services


Arrange passports & ID photos

Apply for a tax file number

Licence renewals & applications

Get a police check

Get an international police check

ID checks for property transfers

Get your Digital iD™

Get documents certified & witnessed

Apply for a Keypass ID

Apply for a MyPost Concession card


Buy online


Express Post

Home & office

Shop all products

Australia Post Mobile

Shop


Sending

Aussie Coin Hunt

Collectables

Home & office

Gifts

Electronics

Mobile phones

Catalogue

Australia Post Mobile

Clearance

Tools


Track your item

Find a postcode

Calculate postage

Redirect or hold mail

Print shipping labels

Pay a bill

Convert currency

Find missing mail

Check delivery times

Find locations & hours

Download our app


Open search form
Search
Search




Log in

Open search form
Search
Search




Log in

Log in
Don't have an account? Sign up
Accounts
MyPost
MyPost Business
Parcel Send
eParcel
Business Support Portal
Personal
Home Receiving Sending Money & insurance ID & document services Shop

Business
Home Shipping eCommerce Marketing & communications ID & employment screening
Business admin Shop

Enterprise & Gov
Home Capabilities Scalable solutions Insights & reports


Track your item

Find a postcode

Calculate postage

Redirect or hold mail

Print shipping labels

Pay a bill

Convert currency

Find missing mail

Check delivery times

Find locations & hours

Download our app


About us

Help & support

Back Collection points Use a 24/7 Parcel Locker Collect your parcel from a Post
Office

Back Manage deliveries in transit MyPost Have your parcel left in a safe place
Redirect parcels in transit

Back Delayed, lost or damaged items Find a missing item Compensation for lost or
damaged items Returns policy

Back Redirect mail Free 12-month mail redirection for special circumstances

Back Redirect & hold mail Redirect mail Hold mail Extend your service Proving
your identity Change or cancel your mail redirection or hold Mail Redirection
and Mail Hold Terms & Conditions Privacy notice

Back Post Office Box Rewards Post Office Box Rewards Terms and Conditions Post
Office Box Rewards Privacy Notice

Back PO Boxes & Private Bags Use a PO Box for parcel deliveries Mail2Day
notifications Free PO Boxes for Sydney's homeless Post Office Boxes, Locked
Bags, PO Box Plus and Common Boxes Terms & Conditions Post Office Box Rewards

Back Manage your mail Redirect & hold mail PO Boxes & Private Bags Manage junk
mail

Back Receiving Download our mobile app Track your item Collection points Manage
deliveries in transit Collecting missed deliveries Delayed, lost or damaged
items Manage your mail Mail and parcel delivery – street and roadside Buy online
Express Post Sending Home & office Shop all products

Back Next day parcel delivery (Express Post) Express Post guarantee Express Post
Platinum Express Post Saturday delivery

Back Compare letter services Regular letters Priority letters Express Post
letters Registered Post letters Domestic letter with tracking

Back Send within Australia Delivery speeds & coverage Standard parcel delivery
(Parcel Post) Next day parcel delivery (Express Post) Optional extras (domestic)
Compare letter services Send a parcel with a 24/7 Parcel Locker

Back Customs forms & regulations Electronic Advance Data (EAD)

Back Send overseas International Economy International Standard International
Express International Courier Registered Post International Features & extras
International zones Customs forms & regulations

Back eBay satchels and boxes Terms and Conditions

Back Satchels & packaging View all packaging options Packaging hints & tips
Prepaid satchels & envelopes Flat rate satchels eBay satchels and boxes

Back Addressing guidelines Envelope zones

Back Check sending guidelines Size & weight guidelines International post guide
Dangerous & prohibited items Sending valuable items Mail for the blind Mail for
defence personnel Addressing guidelines

Back Concession stamps Conditions of use

Back Stamps Stamp prices Concession stamps Stamp issues & collectables MyStamps
Personalised Stamps

Back Sending Print postage labels Calculate postage Delivery times & service
updates Send within Australia Send overseas Satchels & packaging Check sending
guidelines Stamps Return a parcel Buy online Postage stamps Satchels Packaging
Shop all Sending

Back Transfer money Domestic money transfer (Money Orders) International money
transfer with Western Union®

Back Get insurance Home and Contents Insurance Car Insurance Travel Insurance
Pet Insurance

Back Banking & payments Bank@Post Pay a bill (Post Billpay) Change your cash

Back Organise travel money Australia Post Travel Platinum Mastercard® - Prepaid
travel money card Cash Passport™ Platinum Mastercard® Order foreign cash Check
currency rates

Back Prepaid cards Australia Post Everyday Mastercard® Australia Post Travel
Platinum Mastercard® Australia Post Gift Card by Mastercard® Cash Passport™
Platinum Mastercard®

Back Buy gift cards Australia Post Gift Card by Mastercard® Gift cards from
stores

Back Money & insurance Transfer money Get insurance Banking & payments Organise
travel money Prepaid cards Buy gift cards Self-Managed Super Funds (SMSF) Buy
online Gift cards Square Card Reader Express Post Australia Post Mobile

Back Apply for a new Australian passport Australian passport application tips

Back Arrange passports & ID photos Apply for a new Australian passport Renew
your Australian passport Passport & ID photos

Back Firearms licences SA firearms licences

Back Licence renewals & applications SA driver's licence renewals WA driver &
vehicle licences NT driver & vehicle services Firearms licences

Back ID checks for property transfers Identity checks for buyers & sellers
Identity checks for non-represented parties in Victoria Identity checks for
self-represented parties in WA

Back ID & document services Arrange passports & ID photos Apply for a tax file
number Licence renewals & applications Get a police check Get an international
police check ID checks for property transfers Get your Digital iD™ Get documents
certified & witnessed Apply for a Keypass ID Apply for a MyPost Concession card
Buy online Express Post Home & office Shop all products Australia Post Mobile

Back Shop Sending Aussie Coin Hunt Collectables Home & office Gifts Electronics
Mobile phones Catalogue Australia Post Mobile Clearance

Back Satchels & packaging View all packaging options Packing hints & tips Plain
packaging for business Prepaid satchels & envelopes Flat Rate Satchels eBay
satchels and boxes

Back Standard parcel delivery (Parcel Post) Parcel Post Secure Accept & Collect

Back Next day parcel delivery (Express Post) Express Post guarantee Next day
delivery with Express Post Platinum Express Post Saturday delivery

Back Special delivery services Wine deliveries Medical & educational supplies

Back Domestic shipping Delivery speeds & coverage Standard parcel delivery
(Parcel Post) Next day parcel delivery (Express Post) Optional extras (domestic)
StarTrack Courier Special delivery services

Back International shipping contract International shipping contract zones

Back International shipping International Courier International Express
International Standard International Economy Features & extras International
zones Customs forms & regulations International shipping contract Logistics in
China International shipping enquiry Ship to New Zealand

Back eParcel Using the eParcel system Tracking your eParcels Express Post
eParcel Transit Cover for loss and damage

Back Manage parcel returns Parcel returns enquiry

Back Manage your shipping MyPost Business eParcel Manage parcel returns

Back Send with MyPost Business Print shipping labels

Back Check sending guidelines Size & weight guidelines Dangerous & prohibited
items Sending valuable items Addressing guidelines

Back Compare letter services Regular letters & cards Priority letters Express
Post letters Registered Post letters Registered Post International

Back Shipping Satchels & packaging Domestic shipping International shipping
Check postage costs Manage your shipping Send with MyPost Business Check sending
guidelines Compare letter services Buy online Express Post Postage stamps
Satchels Packaging Shop all Sending

Back Accept payments Add a payment gateway (SecurePay) Become a Post Billpay
biller - Accept customer payments online, by phone and at Post Offices POLi
Payments - Secure alternative to credit card payments

Back eCommerce Boost your online business Offer easy returns Offer Collection
Points Accept payments Explore eCommerce trends Read the Delivery Experience
Report Lift customer satisfaction with our tracking app Manage supply chains Buy
online Express Post Square card readers Satchels Packaging Home & office

Back Address data Address validation Raw address data Postcode data

Back Address data Address management

Back Supporting our data partners Address data Contact data quality Resources
and key dates

Back Latest eCommerce and online shopping trends in Australia Annual eCommerce
report

Back Access data & insights Address data Movers statistics Improve your address
data quality Supporting our data partners Latest eCommerce and online shopping
trends in Australia Delivery Experience Report May 2021

Back Competition Mail Competition Mail Terms & Conditions

Back Make a booking for Unaddressed Mail Online booking

Back Unaddressed Mail Targeting Make a booking for Unaddressed Mail UM booking
and lodgement dates from 4 April to 20 May 2022

Back Bulk mail options Acquisition Mail Charity Mail Clean Mail Competition Mail
Domestic letter with tracking Imprint Full Rate Mail International Reply Paid
Metered/Imprint Mail PreSort Letters Print Post Promo Post Registered Post
Imprint Reply Paid Sample Post Unaddressed Mail

Back Barcoding process Barcoding tools & guides Barcode Quality Program Article
layout approval Address Matching Approval System (AMAS)

Back Mailing statements (eLMS) e-LMS Terms & Conditions

Back Business letter services Bulk mail options Barcoding process Sorting your
mail Bulk mail partner program Mailing statements (eLMS)

Back Reach new customers with Campaign Targeter Using Campaign Targeter

Back Marketing & communications Direct mail marketing Access data & insights
Business letter services Reach new customers with Campaign Targeter Product
recall solutions Buy online Express Post Postage stamps Envelopes Satchels Home
& office Australia Post Mobile

Back ID & employment screening Workforce Verification Police Checks for Business
Verify customers with Digital iD Identity verification for conveyancing
practitioners and mortgagees

Back Business PO Boxes & Locked Bags PO Boxes, Locked Bags and Common Boxes
Terms & Conditions

Back Business Credit Accounts & postage meters Business Credit Account Send
items with a postage meter

Back Business admin Host a Parcel Locker Visit a Business Hub Work from the
Small Business Hive Business PO Boxes & Locked Bags Redirect a business address
Change of Address Notification Service Business Credit Accounts & postage meters
Access the Business Support Portal Business Loan Referral Service Buy online
Express Post Postage stamps Satchels Home & office Australia Post Mobile Shop
all Sending

Back Shop Sending Home & office Gifts Electronics Collectables Catalogue
Australia Post Mobile Clearance

Back Election communications Election mailing options

Back Capabilities Inclusive service delivery Supply chain capability Disaster
support and recovery Election communications Employee screening

Back Identity services In-person identity checks Electronic authentication Photo
& signature capture

Back Financial transactions and payments Cash rebates

Back Information management Decipha Document imaging & management Secure
document collection & delivery

Back Scalable solutions Identity services Financial transactions and payments
Mail products and services Information management Data insights

Back Digitising services The value of mail digitisation in a pandemic and beyond
A better read on the future of libraries Making employment screening easier –
while managing risk Finding the right channel mix for inclusive government
service delivery The future of identity services lies in choice, control and
security How blockchain will change your business Australia Post’s agile
approach to digital transformation The Consumer Conundrum Unlocking up to $11
billion of opportunity Digital ID in new economy World without borders
Relationship between trust and identity Fuelling Uber’s expansion into regional
Australia Connecting our communities to services eVoting: The Global Digital
Democracy Is Australia ready for eVoting? How new technology can help solve the
eVoting challenge How regulation and technology are shaping the future of
privacy and security The 5 privacy trends impacting organisations today How
digital identity could resolve the privacy paradox Protecting consumers in a
digital age Transforming our payments services to support Australian businesses
What Apple’s Face ID means for Australia Post’s Digital iD™ How an emerging
cashless society is changing payments in Australia Alipay unlocking eCommerce
growth in Australia Biometrics is changing identity and financial services in
Australia Opening up the barcode Global insights into digital licensing
Rethinking the real purpose of digital licensing The innovators of the digital
economy Australia’s cardless future Next wave of tech in Australia’s digital
economy Why speed is the least interesting feature of the NPP How organisations
big and small can step up cyber security Digital iD partnerships encourage
online choice and confidence ID verification made even easier The top business
strategy driving supply chain leaders

Back Understanding customers How to be truly customer centric Solve customer
problems by asking them Disrupt, develop, deliver: Big lessons from small
business Why Digital Inclusion can take Australia forward Better together: 5
surprising insights into marketing channel relationships The merit of
methodology in digital co-creation Using machine learning to shape the customer
experience Balancing the convenience and privacy trade-off Five practical ways
governments can drive digital inclusion in Australia What’s holding customers
back from using your online services? The three drivers of online behaviour
among Australians Challenging the myths of online behaviour in Australia The
myths and misconceptions of Australians’ online behaviour Digital identity and
eKYC Designing a digital experience for Generation Z Southeast Asia shaping
global eCommerce and payment trends Customer experience in the digital economy
The digital economy is changing fast Australian businesses pursuing cross-border
eCommerce in China Direct mail in a digital world Why mail remains at the heart
of Australia's election campaigns The rise of fraud in times of disruption In
difficult times, human connection matters Serving with empathy, reliability and
responsiveness Remaining ahead of changing customer expectations The retail
rush: 7 ways to prepare for next sales peak Preparing for peaks and surges in
online shopping Large Online Retailer Supporting the Australian community this
holiday season Why relationships matter more than ever The value of trust in a
fake news era Why supply chain improvements start with the customer Election
Mail 101 Get your engagement strategy started Cutting through the digital noise
with mail 3 insights for better fashion delivery experiences How to choose the
right mail service to engage citizens Using Traditional Place names on your
business mail

Back Working differently Building partnerships to help keep Australia strong
Adapting to changing needs during a pandemic The role of unity in disaster
recovery Leading in a new reality Learning the cultural language of digital
transformation Post's modern reality: trading on trust Cultivate culture in a
small team setting New ways of working to drive product innovation Agile
Methodology: How Australia Post Gets Rapid Results Driving competitiveness
through innovation Why ‘buying social’ is much more than just a nice thing to do
Nurturing a culture of innovation in government Why organisations need an
innovation ecosystem and what it should look like Five ways to defend against
cyber attacks with your people Thinking like a fox: The agile innovation mindset
How agility and ability are powering payments at Australia Post The opportunity
cost of avoiding organisational change Diversity in fintech: From gender to
geography How Australia Post is innovating from the inside out Innovation with
impact: How government can create real value Digital innovation in the UK
Digital licensing innovation Winning the talent war Creating a future-ready
workforce at Australia Post Empowering your business to harness big data
Deloitte’s advice for forecasting sales in uncertain times ‘Home’ is where we
belong: Using physical mail to drive engagement Australia Post supports Keep
Well Buy Local movement Adopting a risk-tolerant approach to supply chain
management Building community resilience through partnerships Helping small
businesses become more sustainable Streamlined background checks Rethinking the
government service delivery model Using data to help meet community needs
Removing barriers to online participation Make sure remote workers have the
information they need Webinar: Connecting with Australians in a 20-min city

Back Insight papers Digital licensing insight paper The gap between eGov
expectations and reality Balancing the convenience/privacy trade-off A new way
to have our say Digital identity white paper Digital economy insight paper

Back Customer stories Australia Post Veritas Case Study Digital iD™ strengthens
trust in the Airtasker community OZ Hair & Beauty sees uplift in NPS after
offering shoppers alternative delivery options

Back Insights & reports Digitising services Understanding customers Working
differently Insight papers Customer stories




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