Submitted URL: https://support.actabase.cloud/
Effective URL: https://support.actabase.cloud/otobo/index.pl
Submission: On November 30 via automatic, source certstream-suspicious — Scanned from IT

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 13 HTTP transactions. The main IP is 18.102.90.185, located in Milan, Italy and belongs to AMAZON-02, US. The main domain is support.actabase.cloud.
TLS certificate: Issued by Amazon RSA 2048 M02 on November 30th 2023. Valid for: a year.
This is the only time support.actabase.cloud was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 14 18.102.90.185 16509 (AMAZON-02)
13 1
Apex Domain
Subdomains
Transfer
14 actabase.cloud
support.actabase.cloud
2 MB
13 1
Domain Requested by
14 support.actabase.cloud 1 redirects support.actabase.cloud
13 1

This site contains links to these domains. Also see Links.

Domain
www.otobo.de
Subject Issuer Validity Valid
support.actabase.cloud
Amazon RSA 2048 M02
2023-11-30 -
2024-12-28
a year crt.sh

This page contains 1 frames:

Primary Page: https://support.actabase.cloud/otobo/index.pl
Frame ID: A05AB480B717EA36920BD926D1669F1A
Requests: 13 HTTP requests in this frame

Screenshot

Page Title

Accesso - OTOBO 10

Page URL History Show full URLs

  1. https://support.actabase.cloud/ Page URL
  2. https://support.actabase.cloud/otobo HTTP 302
    https://support.actabase.cloud/otobo/index.pl Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery-ui.*\.js

Page Statistics

13
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

1796 kB
Transfer

1792 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.actabase.cloud/ Page URL
  2. https://support.actabase.cloud/otobo HTTP 302
    https://support.actabase.cloud/otobo/index.pl Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

13 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
/
support.actabase.cloud/
571 B
700 B
Document
General
Full URL
https://support.actabase.cloud/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.90.185 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-90-185.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
f40e57a6b09f9d4a779a26845c88e3753cb8232ebca57a0569d9a59abb421f07

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36
accept-language
it-IT,it;q=0.9

Response headers

content-length
571
content-type
text/html; charset=utf-8
date
Thu, 30 Nov 2023 12:01:44 GMT
last-modified
Thu, 05 Oct 2023 11:32:38 GMT
server
nginx/1.25.2
Primary Request index.pl
support.actabase.cloud/otobo/
Redirect Chain
  • https://support.actabase.cloud/otobo
  • https://support.actabase.cloud/otobo/index.pl
13 KB
13 KB
Document
General
Full URL
https://support.actabase.cloud/otobo/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.90.185 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-90-185.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 / OTOBO 10.1.8 (https://www.otobo.de/)
Resource Hash
955859608af20ebb298746fe16cb1af592308e66e2a0641b9b24380e2c307a37
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://support.actabase.cloud/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36
accept-language
it-IT,it;q=0.9

Response headers

cache-control
no-cache
content-length
13102
content-type
text/html; charset=utf-8
date
Thu, 30 Nov 2023 12:01:44 GMT
expires
Tue, 1 Jan 1980 12:00:00 GMT
pragma
no-cache
server
nginx/1.25.2
x-frame-options
SAMEORIGIN
x-otobo-login
/otobo/index.pl?
x-powered-by
OTOBO 10.1.8 (https://www.otobo.de/)
x-ua-compatible
IE=edge,chrome=1

Redirect headers

content-length
0
date
Thu, 30 Nov 2023 12:01:44 GMT
location
otobo/index.pl
server
nginx/1.25.2
CommonCSS_844cb9cda4a61181c5f36d6266c42843.css
support.actabase.cloud/otobo-web/skins/Agent/default/css-cache/
150 KB
150 KB
Stylesheet
General
Full URL
https://support.actabase.cloud/otobo-web/skins/Agent/default/css-cache/CommonCSS_844cb9cda4a61181c5f36d6266c42843.css
Requested by
Host: support.actabase.cloud
URL: https://support.actabase.cloud/otobo/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.90.185 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-90-185.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
c38d2cb6312337991797e19c108b51a2dccfb353dc0884c48798c6ce395051fd

Request headers

accept-language
it-IT,it;q=0.9
Referer
https://support.actabase.cloud/otobo/index.pl
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date
Thu, 30 Nov 2023 12:01:45 GMT
cache-control
max-age=2592000 must-revalidate
last-modified
Wed, 29 Nov 2023 16:01:40 GMT
server
nginx/1.25.2
content-length
153144
content-type
text/css; charset=utf-8
jquery-ui.min.css
support.actabase.cloud/otobo-web/skins/Agent/default/css/thirdparty/ui-theme/
21 KB
21 KB
Stylesheet
General
Full URL
https://support.actabase.cloud/otobo-web/skins/Agent/default/css/thirdparty/ui-theme/jquery-ui.min.css
Requested by
Host: support.actabase.cloud
URL: https://support.actabase.cloud/otobo/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.90.185 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-90-185.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
4c0c8ecbd234b6c498183e51d88b3a021a3479f74cea0a767c2b9cb4a192eac8

Request headers

accept-language
it-IT,it;q=0.9
Referer
https://support.actabase.cloud/otobo/index.pl
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date
Thu, 30 Nov 2023 12:01:45 GMT
cache-control
max-age=14400 must-revalidate
last-modified
Thu, 05 Oct 2023 11:32:38 GMT
server
nginx/1.25.2
content-length
21457
content-type
text/css; charset=utf-8
font-awesome.min.css
support.actabase.cloud/otobo-web/common/css/
30 KB
30 KB
Stylesheet
General
Full URL
https://support.actabase.cloud/otobo-web/common/css/font-awesome.min.css
Requested by
Host: support.actabase.cloud
URL: https://support.actabase.cloud/otobo/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.90.185 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-90-185.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
799aeb25cc0373fdee0e1b1db7ad6c2f6a0e058dfadaa3379689f583213190bd

Request headers

accept-language
it-IT,it;q=0.9
Referer
https://support.actabase.cloud/otobo/index.pl
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date
Thu, 30 Nov 2023 12:01:45 GMT
last-modified
Thu, 05 Oct 2023 11:32:38 GMT
server
nginx/1.25.2
content-length
31000
content-type
text/css; charset=utf-8
ads.js
support.actabase.cloud/otobo-web/js/
910 B
1 KB
Script
General
Full URL
https://support.actabase.cloud/otobo-web/js/ads.js
Requested by
Host: support.actabase.cloud
URL: https://support.actabase.cloud/otobo/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.90.185 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-90-185.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
5a8ded6b33260c4a56e97f83757842c9953bf0d5d9da535662bdaa3546bd3484

Request headers

accept-language
it-IT,it;q=0.9
Referer
https://support.actabase.cloud/otobo/index.pl
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date
Thu, 30 Nov 2023 12:01:45 GMT
last-modified
Thu, 05 Oct 2023 11:32:38 GMT
server
nginx/1.25.2
content-length
910
content-type
application/javascript
CommonJS_fc968a5a696f85b361048feaefa0a7a2.js
support.actabase.cloud/otobo-web/js/js-cache/
1 MB
1 MB
Script
General
Full URL
https://support.actabase.cloud/otobo-web/js/js-cache/CommonJS_fc968a5a696f85b361048feaefa0a7a2.js
Requested by
Host: support.actabase.cloud
URL: https://support.actabase.cloud/otobo/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.90.185 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-90-185.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
82bfcbaca0d1450849be046d606621c2e6c4aaa716f993bf26a6f719aa202155

Request headers

accept-language
it-IT,it;q=0.9
Referer
https://support.actabase.cloud/otobo/index.pl
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date
Thu, 30 Nov 2023 12:01:45 GMT
cache-control
max-age=2592000 must-revalidate
last-modified
Wed, 29 Nov 2023 16:01:54 GMT
server
nginx/1.25.2
content-length
1539634
content-type
application/javascript
TranslationJS_it_853cad608959e8beb8d2f84b7f4e37e2.js
support.actabase.cloud/otobo-web/js/js-cache/
21 KB
21 KB
Script
General
Full URL
https://support.actabase.cloud/otobo-web/js/js-cache/TranslationJS_it_853cad608959e8beb8d2f84b7f4e37e2.js
Requested by
Host: support.actabase.cloud
URL: https://support.actabase.cloud/otobo/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.90.185 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-90-185.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
d608edaf52db6cb401c0143ee5732ccd8bf429f5fa34c68bd34eec09d90f4b22

Request headers

accept-language
it-IT,it;q=0.9
Referer
https://support.actabase.cloud/otobo/index.pl
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date
Thu, 30 Nov 2023 12:01:45 GMT
cache-control
max-age=2592000 must-revalidate
last-modified
Thu, 30 Nov 2023 12:01:44 GMT
server
nginx/1.25.2
content-length
21207
content-type
application/javascript
TemplateJS_Standard_4ac0ed9faafc81e621958270788f0d34.js
support.actabase.cloud/otobo-web/js/js-cache/
24 KB
24 KB
Script
General
Full URL
https://support.actabase.cloud/otobo-web/js/js-cache/TemplateJS_Standard_4ac0ed9faafc81e621958270788f0d34.js
Requested by
Host: support.actabase.cloud
URL: https://support.actabase.cloud/otobo/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.90.185 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-90-185.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
2160e8d322ab2f0501572723900f88798dd93a3f272773e4490a977277aa67ea

Request headers

accept-language
it-IT,it;q=0.9
Referer
https://support.actabase.cloud/otobo/index.pl
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date
Thu, 30 Nov 2023 12:01:45 GMT
cache-control
max-age=2592000 must-revalidate
last-modified
Wed, 29 Nov 2023 16:01:54 GMT
server
nginx/1.25.2
content-length
24429
content-type
application/javascript
ModuleJS_81e9721190db471633168bed4ca91a2b.js
support.actabase.cloud/otobo-web/js/js-cache/
2 KB
2 KB
Script
General
Full URL
https://support.actabase.cloud/otobo-web/js/js-cache/ModuleJS_81e9721190db471633168bed4ca91a2b.js
Requested by
Host: support.actabase.cloud
URL: https://support.actabase.cloud/otobo/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.90.185 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-90-185.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
435a04d627cdf22d1d62f18e5e41b263ea231d0a4ce57b4236d3fce4471e1787

Request headers

accept-language
it-IT,it;q=0.9
Referer
https://support.actabase.cloud/otobo/index.pl
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date
Thu, 30 Nov 2023 12:01:45 GMT
cache-control
max-age=2592000 must-revalidate
last-modified
Wed, 29 Nov 2023 16:02:04 GMT
server
nginx/1.25.2
content-length
1731
content-type
application/javascript
ResponsiveCSS_f278976515a3f9e72fa9aa020bd2c3b3.css
support.actabase.cloud/otobo-web/skins/Agent/default/css-cache/
23 KB
23 KB
Stylesheet
General
Full URL
https://support.actabase.cloud/otobo-web/skins/Agent/default/css-cache/ResponsiveCSS_f278976515a3f9e72fa9aa020bd2c3b3.css
Requested by
Host: support.actabase.cloud
URL: https://support.actabase.cloud/otobo/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.90.185 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-90-185.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
af1629fbc3634e64cd561e320e55d370e642a9ae56474696edd049b45438fbe5

Request headers

accept-language
it-IT,it;q=0.9
Referer
https://support.actabase.cloud/otobo/index.pl
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date
Thu, 30 Nov 2023 12:01:45 GMT
cache-control
max-age=2592000 must-revalidate
last-modified
Wed, 29 Nov 2023 16:01:40 GMT
server
nginx/1.25.2
content-length
23262
content-type
text/css; charset=utf-8
Otobo_Wortmarke_Digital_Blau_RGB.svg
support.actabase.cloud/otobo-web/skins/Agent/default/img/
3 KB
3 KB
Image
General
Full URL
https://support.actabase.cloud/otobo-web/skins/Agent/default/img/Otobo_Wortmarke_Digital_Blau_RGB.svg
Requested by
Host: support.actabase.cloud
URL: https://support.actabase.cloud/otobo/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.90.185 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-90-185.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
c230d4f61a6a2d4ef8c08d6870effcaa50cb6a76a93c15f66797b1bc7c665537

Request headers

accept-language
it-IT,it;q=0.9
Referer
https://support.actabase.cloud/otobo/index.pl
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date
Thu, 30 Nov 2023 12:01:45 GMT
last-modified
Thu, 05 Oct 2023 11:32:38 GMT
server
nginx/1.25.2
content-length
3132
content-type
image/svg+xml
otobo-signet.svg
support.actabase.cloud/otobo-web/skins/Agent/default/img/
2 KB
2 KB
Image
General
Full URL
https://support.actabase.cloud/otobo-web/skins/Agent/default/img/otobo-signet.svg
Requested by
Host: support.actabase.cloud
URL: https://support.actabase.cloud/otobo-web/skins/Agent/default/css-cache/CommonCSS_844cb9cda4a61181c5f36d6266c42843.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.90.185 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-90-185.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
98b600af3cbf02424255771fbd009c412c97277b26aba2808f7d867356b33082

Request headers

accept-language
it-IT,it;q=0.9
Referer
https://support.actabase.cloud/otobo-web/skins/Agent/default/css-cache/CommonCSS_844cb9cda4a61181c5f36d6266c42843.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date
Thu, 30 Nov 2023 12:01:45 GMT
last-modified
Thu, 05 Oct 2023 11:32:38 GMT
server
nginx/1.25.2
content-length
1572
content-type
image/svg+xml

Verdicts & Comments Add Verdict or Comment

12 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| documentPictureInPicture object| Core function| IgnoreEvent boolean| OTOBOAdblockDisabled string| CKEDITOR_BASEPATH function| $ function| jQuery object| matched object| browser object| nunjucks function| isJQueryObject object| CKEDITOR

1 Cookies

Domain/Path Name / Value
support.actabase.cloud/otobo/ Name: OTOBOBrowserHasCookie
Value: 1