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Customer Service Associate
Remote Customer Service Associate
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CUSTOMER SERVICE JOBS

Amazon’s Customer Service team is in direct contact with our customers, ensuring
that all their queries are handled effectively. Your ability to quickly respond
and put in place effective solutions with our internal and external partners
will help our customers get a great experience every time.
Join Amazon now




DISCOVER NEW, EXCITING JOBS WITH OUR CUSTOMER SERVICE ROLES

Customer Service Associate
Office-based
Based in one of our corporate offices, you’ll be the first point of contact for
our customers’ queries. Assisted by innovative tools, you’ll prevent and solve
their issues via phone, chat, mobile chat, email, and Alexa.
Read more about the office-based role ➜
Customer Service Associate
Remote
Working remotely, you’ll be the first point of contact for our customers’
queries. Assisted by innovative tools, you’ll prevent and solve their issues via
phone, chat, mobile chat, email, and Alexa.
Read more about the remote role ➜



WHY YOU'LL LOVE THIS JOB


Schedule options
Career development
Learn new skills
On-the-job training
Great team environment
Competitive pay, from R67.35 per hour


WHY YOU'LL LOVE AMAZON


Great benefits
Work-Life balance
Career advancement
Diverse and inclusive culture

Here at Amazon, we’re focused on providing a seamless, fair and equitable hiring
process for our candidates. From application to job offer and your first day on
the job, find out more about what happens in each step of your journey to
working at Amazon.
Customer Service Associate hiring process




TAKE A LOOK BEHIND THE SCENES


DAY IN THE LIFE OF AN AMAZON CUSTOMER SERVICE ASSOCIATE

Every day is Day 1 at Amazon! Here’s what one day at the office looks like for
our Cape Town Customer Service employees.



CAREER PROGRESSION AT AMAZON CUSTOMER SERVICE

Customer Service Associates like Charles get opportunities to develop
every day.



READY TO GET STARTED?

Find Customer Service jobs in your area

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