mysupport.razer.com
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Submitted URL: http://support.razer.com/
Effective URL: https://mysupport.razer.com/
Submission: On April 18 via api from US — Scanned from DE
Effective URL: https://mysupport.razer.com/
Submission: On April 18 via api from US — Scanned from DE
Form analysis 1 forms found in the DOM
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Skip to main content WE'VE UPDATED OUR POLICIES We encourage you to review the relevant amended policies at www.razer.com/legal, especially the General Terms of Use & Privacy Policy. By continuing to access the Razer sites; using Razer services or by closing this dialog, you agree to our amended policies. I AGREE Menu Items in cart * Store * PC * Console * Mobile * Lifestyle * Services * Community * Support Activating this element will cause content on the page to be updated. Begin typing to search, use arrow keys to navigate, Enter to select PC Console Mobile Lifestyle Services Community Support Store Close Menu Your Cart is empty. * Cart * Orders * Account * RazerStore Rewards * Log In WELCOME TO RAZER SUPPORT We’re here to help Search Support (e.g. Blade Pro) Submit search query * PC * Console * Mobile * Lifestyle * Services * Replacement Parts POPULAR SUPPORT VIDEOS * View the latest support videos * Install mechanical switches on a keyboard * Overclock a Razer Blade via Synapse * Set up and Use the Wireless Control Pod * Detect Razer devices in Synapse 3 POPULAR SUPPORT TOPICS * Razer online services (self-service tools) * Razer Synapse 3 FAQs * RGB lighting issues with Razer devices * Razer Blade is not charging * Device is not detected by Razer Synapse REGISTRATION & WARRANTY * Warranty FAQ * Product Registration * RMA Status ONLINE STORE * Shipping Guide * Returns & Refunds * Razer Advantage RAZERCARE * RazerCare Protection Plan * Replacement Parts ONLINE SERVICES & RESOURCES * View/Update Support Case * Get System Recovery Image * 7.1 Surround Sound Activation Code * Virtual Ring Light Activation Code RAZER INSIDER Have a question? Ask the Razer Community for help! (English only) ENTER INSIDER NEED HELP? Get support by phone, chat, or email CONTACT SUPPORT This is a carousel with auto-rotating slides. Toggle the pause/play button to toggle rotation. Use Next and Previous buttons to navigate, or jump to a slide using the slide dots. WHAT OUR CUSTOMERS ARE SAYING * 5 out of 5 stars > This support member was helpful and went above and beyond to help me get > what I needed. Regardless of the outcome I’d highly recommend their help if > I ever run into problems again. Micah R. * 5 out of 5 stars > Razer support is consistently outstanding and I appreciate you guys having > chat agents to make issues quick and painless for your customers. It means > a lot to us. This is why we buy your products. Thank you. Andrew J. * 5 out of 5 stars > Very decent response times for someone across the world. Was not expecting > my problem to get fixed, and I think it is. Everyone who helped were really > understanding and easy to talk to as I managed to fix the problem with all > the steps they provided. Ryan N. * 5 out of 5 stars > There is nothing to improve because all the things done by Razer is very > good. Keep it up, loving it! Jasper L. * 5 out of 5 stars > Razer support team response really fast and to a customer it's the most > important thing! Thank you! Anonymouse * 5 out of 5 stars > Just keep taking care of the people who buy your products! Great customer > support and I am happy my issue was taken care of! THANK YOU! 10+ Douglas F. * 5 out of 5 stars > Probably the best customer support. It’s fast. The agent was very helpful > and understanding. She set a priority for my case which is always nice. > Highly recommend using Razer’s customer service! Karol W. * 5 out of 5 stars > The rep was very helpful, solved my issue with haste and professionalism. > Solid chat experience provided by them. I feel much better dealing through > this situation at the end and thats because of the quality customer service > provided by the chat agent. Jacob C. * 5 out of 5 stars > Jenkey was able to help me do some troubleshooting for my headset and help > me where to contact about the problem i am facing with my new headset. > Kudos to him. Keep going RAZER. Divesh C. * 5 out of 5 stars > AMAZING CUSTOMER SERVICE!! Super helpful fast and kind. Keep up the good > work! Andres M. * 5 out of 5 stars > This support member was helpful and went above and beyond to help me get > what I needed. Regardless of the outcome I’d highly recommend their help if > I ever run into problems again. Micah R. * 5 out of 5 stars > Razer support is consistently outstanding and I appreciate you guys having > chat agents to make issues quick and painless for your customers. It means > a lot to us. This is why we buy your products. Thank you. Andrew J. * 5 out of 5 stars > Very decent response times for someone across the world. Was not expecting > my problem to get fixed, and I think it is. Everyone who helped were really > understanding and easy to talk to as I managed to fix the problem with all > the steps they provided. Ryan N. * 5 out of 5 stars > There is nothing to improve because all the things done by Razer is very > good. Keep it up, loving it! Jasper L. * * * * * * * * * * SHOP SHOP * RazerStores * RazerCafe * Store Locator * Purchase Programs * Education * Exclusives * RazerStore Rewards * Newsletter EXPLORE EXPLORE * Technology * Chroma RGB * Concepts * Esports * Collabs SUPPORT SUPPORT * Get Help * Registration & Warranty * RazerStore Support * RazerCare * Manage Razer ID * Support Videos * Recycling Program * Accessibility Statement COMPANY COMPANY * About Us * Careers * Newsroom * zVentures * Contact Us FOLLOW US FOLLOW US * * * * * * * FOR GAMERS. BY GAMERS.™ Copyright © 2024 Razer Inc. All rights reserved. * Site Map * Legal Terms * Privacy Policy * Cookie Settings UNITED STATES | Change Location > FOR GAMERS. BY GAMERS.™ * * * * * * * By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookie Policy Continue without accepting Accept All Cookies Cookies Settings PRIVACY PREFERENCE CENTER When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. 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