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Virtual Classrooms
On Demand Classes
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calendar: live classes

Check out our calendar for the full list of live classes and dates.

solarwinds customer success center

The Customer Success Center provides resources to help our customers be as
successful as possible. We’ve made it easier to find solutions to
product-specific fixes, find install guides, release notes and updates, plan
upgrades, and more!

Learn at your own pace with on demand videos, or learn with an instructor in
Live sessions.

If you have any questions or feedback please contact us at
virtualclassrooms@solarwinds.com



Take SolarWinds Academy classes to help you prep for your SolarWinds Certified
Professional exams.

SolarWinds Observability

1 Product

New Content



Network Management

13 Products

New Content



Systems Management

10 Products

New Content



IT Security

7 Products

New Content



Database Management

7 Products

New Content



IT Service Management

8 Products

New Content



Application Management

5 Products

New Content

Hybrid Cloud Observability

New Content



Troubleshooting Self-Hosted Platform Features & System Down Events

New

3 HR



Live Class

Class 3 of 3 classes covering Diagnostics & Troubleshooting for the Self-Hosted
Platform, which powers Hybrid Cloud Observability and product module installs.
In this course, participants will learn how to troubleshoot some common issues
that can arise with the features in their SolarWinds implementation.
Participants will also learn how to diagnose and troubleshoot system down events
involving their Self-Hosted Platform server.

Is this right for me?

IT IS STRONGLY RECOMMENDED THAT PARTICIPANTS TAKE ALL THREE DIAGNOSTICS &
TROUBLESHOOTING CLASSES IN ORDER AS EACH CLASS WILL BUILD ON SKILLS AND
KNOWLEDGE FROM THE PREVIOUS CLASSES.

This course is designed for anyone who has experience using the Self-Hosted
Platform and its hosted products, who wishes to increase their skills in
managing and troubleshooting their installations.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

27 Mar 2024

2:00 PM - 5:00 PM

Live Class

Register Now

SolarWinds® Hybrid Cloud Observability Release Training (On Demand Video)

34 MIN



On Demand

In this video, learn about the new SolarWinds Hybrid Cloud Observability
release. The video will cover what Hybrid Cloud Observability is, tiers and
features, upgrade and system requirements, and a live demo walk-through of the
installation process. The video will also cover a few other new features in the
2022.2 release.

Is this right for me?

This video is suitable for all new and existing SolarWinds customers looking to
learn more about SolarWinds Hybrid Cloud Observability, features, installation,
and upgrades.

available videos

SolarWinds® Hybrid Cloud Observability Release Training (On Demand Video)

On Demand

Watch Now

What Is SolarWinds Hybrid Cloud Observability?

3 MIN



On Demand

This video discusses what SolarWinds® Hybrid Cloud Observability is, why
SolarWinds developed it, and how it’s different than Orion® Platform products.

Is this right for me?

This training is intended for anyone who wants to know what Hybrid Cloud
Observability is and/or how it’s different than Orion Platform products.

available videos

What Is SolarWinds Hybrid Cloud Observability?

On Demand

Watch Now

Installing SolarWinds Hybrid Cloud Observability

11 MIN



On Demand

This video discusses the installation and system requirements for SolarWinds®
Hybrid Cloud Observability. The video also walks through a live demonstration of
the installation and configuration wizard process for Hybrid Cloud
Observability.

Is this right for me?

This training is intended for any customer who wishes to know more about changes
in system requirements and to see and understand the new installation process
for Hybrid Cloud Observability.

available videos

Installing SolarWinds Hybrid Cloud Observability

On Demand

Watch Now

SolarWinds Hybrid Cloud Observability Licensing Tiers and Features

2 MIN



On Demand

This video discusses the different licensing tiers for SolarWinds® Hybrid Cloud
Observability and the features included in each tier.

Is this right for me?

This training is intended for any customer who wishes to learn more about the
licensing and features included in Hybrid Cloud Observability.

available videos

SolarWinds Hybrid Cloud Observability Licensing Tiers and Features

On Demand

Watch Now

Deploying SolarWinds Hybrid Cloud Observability & the Self-Hosted Platform (On
Demand)

1 HR 51 MIN



On Demand

The purpose of this course is to introduce new users to the fundamental features
of SolarWinds® Hybrid Cloud Observability and the Self-Hosted Platform, educate
users on the installation options, and provide guidance on what first-time users
will need to do once everything is up and running.

Learning materials:

   
 * Deploying SolarWinds Hybrid Cloud Observability Participants Guide
   

Is this right for me?

This course is suitable for all users new to the SolarWinds Platform and
features available across all levels of Hybrid Cloud Observability monitoring.

available videos

Deploying SolarWinds Hybrid Cloud Observability

On Demand

Watch Now

部署SolarWinds® Hybrid Cloud Observability(点播视频)

1 HR 12 MIN



On Demand

本课程的目的是向新用户介绍 SolarWinds® Hybrid Cloud Observability
平台的基本功能,向用户介绍安装选项,并指导初次使用的用户在一切正常运行后需要做些什么。

Is this right for me?

本课程适合所有刚接触 SolarWinds Observability 平台和可用于所有级别的 Observability 监控功能的用户。

available videos

部署SolarWinds® Hybrid Cloud Observability(点播视频)

On Demand

Watch Now

Configuring the Platform Connect feature in SolarWinds Hybrid Cloud
Observability

6 MIN



On Demand

In this video, learn about the Platform Connect feature in Hybrid Cloud
Observability. The training will cover the feature, what it does, requirements
to use it and a demo walk through for setting up platform connect.

Is this right for me?

This course is suitable for all new and existing SolarWinds Hybrid Cloud
Observability customers, looking to learn more about Platform Connect, what it
does and how to configure it.

available videos

Enabling Platform Connect in Hybrid Cloud Observability

On Demand

Watch Now

Using Anomaly Based Alerts in SolarWinds Hybrid Cloud Observability

10 MIN



On Demand

In this video, learn about the new Anomaly-Based alerting tool in Hybrid Cloud
Observability. The training will cover what this feature is, how it works and a
demo walkthrough.

Is this right for me?

This course is suitable for all new and existing SolarWinds Hybrid Cloud
Observability customers, looking to learn more about the anomaly-based alerts
feature and how to use it

available videos

Enabling Platform Connect in Hybrid Cloud Observability

On Demand

Watch Now

The SolarWinds Platform

8 MIN



On Demand

This video discusses the SolarWinds Platform, its different components, and how
they work together to monitor our customers’ diverse environments.

Is this right for me?

This video is suitable for anyone who wishes to understand what the SolarWinds
Platform and its components are and what the difference is between the Orion
Platform, the SolarWinds Self-Hosted Platform, Hybrid Cloud Observability, and
SolarWinds Observability.

available videos

The SolarWinds Platform

On Demand

Watch Now

Upgrading Network Performance Monitor (NPM) and Server and Application Monitor
(SAM) to Hybrid Cloud Observability

12 MIN



On Demand

This video discusses and demonstrates upgrading an Orion Platform installation
running NPM and SAM, to Hybrid Cloud Observability – advanced license. The video
discusses system requirements, installation methods and walks through a full
demonstration of the upgrade

Is this right for me?

This video is suitable for anyone who wishes to understand more and see an
upgrade from a module based install to Hybrid Cloud Observability

available videos

Upgrading NPM and SAM to Hybrid Cloud Observability

On Demand

Watch Now

Network Monitoring: Health & Performance

1 HR 25 MIN



On Demand

This video introduces and trains users on effectively using the network health
and performance monitoring features of SolarWinds® Hybrid Cloud Observability.
Participants will learn how to build effective custom SNMP pollers, use NetPath
to troubleshoot network connections, and learn about other features such as
Network Insight, capacity planning, and forecasting critical resources.

Is this right for me?

This video is suitable for anyone who wishes to learn how to effectively
configure and use the network device health and performance monitoring features
of SolarWinds® Hybrid Cloud Observability

available videos

Network Monitoring Part 1: Health & Performance

On Demand

Watch Now

Network Monitoring: Flows

1 HR 11 MIN



On Demand

Participants will learn how to manage and monitor network device flows
effectively and use SolarWinds® Hybrid Cloud Observability to filter, alert and
gain insight into their network bandwidth utilization.

Is this right for me?

This video is suitable for anyone who wishes to learn how to effectively
configure and use the flow monitoring features of SolarWinds® Hybrid Cloud
Observability

available videos

Network Monitoring Part 2: Flows

On Demand

Watch Now

Network Monitoring: Log & Event Analysis

13 MIN



On Demand

Participants will learn how to manage and configure tools for monitoring syslog,
traps, Windows event logs, and flat text files from Windows and Linux machines.

Is this right for me?

This video is suitable for anyone who wishes to learn how to effectively
configure and use the flow and log management features of SolarWinds® Hybrid
Cloud Observability.

available videos

Network Monitoring Part 3: Log & Event Analysis

On Demand

Watch Now

Scaling the SolarWinds® Self-Hosted Platform Hybrid Cloud Observability

49 MIN



On Demand

This course focuses on the best practices for expanding your SolarWinds®
Self-Hosted Platform Hybrid Cloud Observability. We will discuss polling
methods, intervals, and how polling thresholds impact your ability to scale the
environment properly. We will also examine the scaling options and the
Enterprise Scaling tier.

Is this right for me?

This training is intended for those who have an existing SolarWinds® Self-Hosted
Platform Hybrid Cloud Observability customers and those who are running
SolarWinds® Platform version 2022.3 or later, looking to expand their
monitoring, or experiencing performance issues related to increasing their
environment to monitor more entities.

available videos

Scaling the SolarWinds® Self-Hosted Platform Hybrid Cloud Observability

On Demand

Watch Now

Hybrid Cloud Observability Server Monitoring

2 HR



Live Class

The SolarWinds Hybrid Cloud Observability Server Monitoring customer training
class is a specialized educational program designed to empower SolarWinds
customers with the knowledge and skills necessary to effectively utilize the
Hybrid Cloud Observability solution for server monitoring. In this class,
participants can expect to learn about key features and functionalities of the
software, gain insights into best practices for server monitoring in
on-premises, cloud, and hybrid environments, and receive training to navigate
the platform, set up monitoring, troubleshoot issues, and optimize server
performance. This training equips customers with the expertise needed to
maximize the benefits of SolarWinds' server monitoring capabilities in their
infrastructure.

Click register on the scheduled time that best suits you. Please note that
classes that do not reach 20 registrations 1 week before the scheduled session
might be cancelled.



Is this right for me?

Deciding if the SolarWinds Hybrid Cloud Observability Server Monitoring customer
training class is right for you depends on several factors:
1. Consider your role within your organization.
2. Familiarity with SolarWinds.
3. Determine your specific training objectives.
4. Time and Resources.
5. Company's Needs.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

20 Mar 2024

1:00 AM - 3:00 AM

Live Class

Register Now

20 Mar 2024

2:00 PM - 4:00 PM

Live Class

Register Now

25 Mar 2024

9:00 AM - 11:00 AM

Live Class

Register Now

Hybrid Cloud Observability Application Monitoring

3 HR



Live Class

The SolarWinds Hybrid Cloud Observability Application Monitoring customer
training class is a specialized program designed to educate SolarWinds customers
on effectively utilizing the Hybrid Cloud Observability solution for application
monitoring. Participants will learn about the software's features, gain insights
into best practices for monitoring applications in hybrid cloud environments,
and receive hands-on training to set up, manage, troubleshoot, and optimize
application monitoring. This training empowers customers to maximize the
benefits of SolarWinds' application monitoring capabilities within their hybrid
cloud infrastructure.

Click register on the scheduled time that best suits you. Please note that
classes that do not reach 20 registrations 1 week before the scheduled session
might be cancelled.



Is this right for me?

Determining if the SolarWinds Hybrid Cloud Observability Application Monitoring
customer training class is suitable for you depends on various factors:
1. Role and Responsibilities: Consider your role within your organization.
2. Availability of Resources. Evaluate whether you have the necessary time and
budget to commit to this training program.
3. Company Needs: Consider whether your organization would benefit from the
knowledge and skills you acquire from this training.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

21 Mar 2024

1:00 AM - 4:00 AM

Live Class

Register Now

21 Mar 2024

2:00 PM - 5:00 PM

Live Class

Register Now

26 Mar 2024

9:00 AM - 12:00 PM

Live Class

Register Now

Getting Started with Infrastructure Management

3 HR



Live Class

The SolarWinds Hybrid Cloud Observability Infrastructure Management customer
training class provides a comprehensive overview of infrastructure management,
covering topics such as Virtualization, Server Configuration, Web Transactions,
and Storage Resource Management. Participants will learn how to add and monitor
nodes, navigate through dashboards, utilize pre-configured alerts and reports,
perform capacity planning, and integrate Infrastructure Management with other
Hybrid Cloud Observability features.

Click register on the scheduled time that best suits you. Please note that
classes that do not reach 20 registrations 1 week before the scheduled session
might be cancelled.



Is this right for me?

The decision to enroll in the SolarWinds Hybrid Cloud Observability
Infrastructure Management customer training class depends on several factors:
1. Responsibilities: Consider your role within your organization.
2. Current Set.
3. Training Goals: Ensure that the training aligns with your objectives.
4. Resources: Determine if you have the time and budget to invest in this
training program.
5. Organizational Needs.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

22 Mar 2024

2:00 PM - 5:00 PM

Live Class

Register Now

SolarWinds Hybrid Cloud Observability Network Health and Performance Monitoring

3 HR



Live Class

Hybrid Cloud Observability Network Health and Performance Monitoring training
class are designed to educate SolarWinds customers on effectively utilizing the
Hybrid Cloud Observability solution for network device health and performance
monitoring. Participants will learn about the included SNMP monitoring and how
to customize and build new monitoring to meet the needs of their network.
Participants also will learn about capacity planning and troubleshooting tools
designed to help them effectively monitor and troubleshoot issues in their
network infrastructure.

Click register on the scheduled time that best suits you. Please note that
classes that do not reach 20 registrations 1 week before the scheduled session
might be cancelled.



Is this right for me?

This course is designed for anyone who wishes to learn how to effectively use
the network health and performance monitoring tools found in Hybrid Cloud
Observability and the Network Performance Monitor (NPM) product module.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

18 Mar 2024

1:00 AM - 4:00 AM

Live Class

Register Now

18 Mar 2024

9:00 AM - 12:00 PM

Live Class

Register Now

18 Mar 2024

2:00 PM - 5:00 PM

Live Class

Register Now

SolarWinds Hybrid Cloud Observability Flow Monitoring and Log Analysis

3 HR



Live Class

Hybrid Cloud Observability Flow Monitoring and Log Analysis training class are
designed to educate SolarWinds customers on effectively utilizing the Hybrid
Cloud Observability solution to monitor and manage network flow data and analyze
network and system logs. Participants will learn how to configure flows for use
in Hybrid Cloud Observability and how to sort, manage, monitor, and alert on
flows to understand applications and conversations consuming network bandwidth.
Participants will also learn how to effectively monitor and alert on syslogs,
traps, Windows event logs, and both Windows and Linux flat text files.

Click register on the scheduled time that best suits you. Please note that
classes that do not reach 20 registrations 1 week before the scheduled session
might be cancelled.



Is this right for me?

This course is designed for anyone who wishes to learn how to effectively use
the flow management and log analysis tools found in Hybrid Cloud Observability
and both the NetFlow Traffic Analyzer (NTA) and Log Analyzer (LA) modules.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

19 Mar 2024

1:00 AM - 4:00 AM

Live Class

Register Now

19 Mar 2024

9:00 AM - 12:00 PM

Live Class

Register Now

19 Mar 2024

2:00 PM - 5:00 PM

Live Class

Register Now

SolarWinds Self-Hosted Platform Optimization and Troubleshooting Fundamentals

3 HR



Live Class

Class 1 of 3 classes covering Diagnostics & Troubleshooting for the Self-Hosted
Platform, which powers Hybrid Cloud Observability and product module installs.
In this course, participants will learn how to optimize key platform components
to prevent common performance issues from occurring and also learn how and when
to use fundamental troubleshooting tools both in the platform and third-party,
to troubleshoot issues that arise in their SolarWinds implementation.

Click register on the scheduled time that best suits you. Please note that
classes that do not reach 20 registrations 1 week before the scheduled session
might be cancelled.



Is this right for me?

IT IS STRONGLY RECOMMENDED THAT PARTICIPANTS TAKE ALL THREE DIAGNOSTICS &
TROUBLESHOOTING CLASSES IN ORDER AS EACH CLASS WILL BUILD ON SKILLS AND
KNOWLEDGE FROM THE PREVIOUS CLASSES.

This course is designed for anyone who has experience using the Self-Hosted
Platform and its hosted products, who wishes to increase their skills in
managing and troubleshooting their installations.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

25 Mar 2024

2:00 PM - 5:00 PM

Live Class

Register Now

Troubleshooting Primary Self-Hosted Platform Components

3 HR



Live Class

Class 2 of 3 classes covering Diagnostics & Troubleshooting for the Self-Hosted
Platform, which powers Hybrid Cloud Observability and product module installs.
In this course, participants will use the skills taught in the first Diagnostics
course, to recognize symptoms of component problems and troubleshoot primary
platform components such as the database, polling and website.

Click register on the scheduled time that best suits you. Please note that
classes that do not reach 20 registrations 1 week before the scheduled session
might be cancelled.



Is this right for me?

IT IS STRONGLY RECOMMENDED THAT PARTICIPANTS TAKE ALL THREE DIAGNOSTICS &
TROUBLESHOOTING CLASSES IN ORDER AS EACH CLASS WILL BUILD ON SKILLS AND
KNOWLEDGE FROM THE PREVIOUS CLASSES.

This course is designed for anyone who has experience using the Self-Hosted
Platform and its hosted products, who wishes to increase their skills in
managing and troubleshooting their installations.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

26 Mar 2024

2:00 PM - 5:00 PM

Live Class

Register Now

Quick Byte

New Content



Run or Schedule a SEM Report

New

8 MIN



On Demand

This video will showcase how to run an on-demand report or create a scheduled
report for the Security Event Manager. On-demand reports are reports you
generate when you need them. Scheduled reports are reports that automatically
run on their own based on a specific schedule you set up for each report.

Is this right for me?

This video is for administrators working on Security Event Manager. This will
let you maximize the potential of your SEM by using the new HTML reporting tool.

available videos

How to Run or Schedule a SEM Report

On Demand

Watch Now

How to Get Started With Service Level Management in SolarWinds® Service Desk

New

7 MIN



On Demand

This course aims to help administrators start with SolarWinds® Service Desk
setup and to learn how to customize Service Level Management.

Is this right for me?

This content is recommended for the following:

● Service Desk Administrators
● Any customers interested in learning how to set up SolarWinds® Service Desk
● IT leaders
● Help Desk Managers

available videos

How to Get Started With Service Level Management in SolarWinds® Service Desk

On Demand

Watch Now

SolarWinds® Service Desk Virtual Agent

New

7 MIN



On Demand

This Quick Byte is about how to use Virtual Agent in SolarWinds® Service Desk.
This video covers the requirements, things to consider, and how to enable the
Virtual Agent at the Service Desk.

Is this right for me?

This course is suitable for new and existing customers looking to learn more
about the features and functions of the SolarWinds® Service Desk application.

available videos

SolarWinds® Service Desk Virtual Agent

On Demand

Watch Now

SolarWinds® Service Desk Designer Portal Essentials for Single Tenant

New

4 MIN



On Demand

This course aims to help administrators start with SolarWinds® Service desk
setup. Focuses more on how to set up and customize the SolarWinds® Service Desk
User Portal.

Is this right for me?

This content is recommended for the following:

● Service Desk Administrators
● Any customers interested in learning how to set up SolarWinds® Service Desk
● IT leaders
● Help Desk Managers

available videos

SolarWinds® Service Desk Designer Portal Essentials for Single Tenant

On Demand

Watch Now

Registering On-Premises Microsoft SQL Server Databases in DPA

4 MIN



On Demand

This Quick Byte video will show you how to register an individual SQL Server
database instance for monitoring with SolarWinds® Database Performance Analyzer
(DPA).

Is this right for me?

This course is right for you if you want to know how you can start adding
Microsoft SQL Server to your monitoring.

available videos

Registering On-Premises Microsoft SQL Server Databases in DPA

On Demand

Watch Now

Understanding the Orion Remote Collector

8 MIN



On Demand

This Quick Byte video provides a basic understanding of what an Orion® remote
collector (ORC) is. It includes a comparison with the additional polling engine
(APE), a walk-through of the requirements for deploying a remote collector, and
a demo of its deployment and removal.

Is this right for me?

This video is suitable for anyone looking to understand SolarWinds® scalability
options.

available videos

Understanding the Orion Remote Collector

On Demand

Watch Now

How To Troubleshoot Orion Platform Deployment Issues With Active Diagnostics

6 MIN



On Demand

This video will show you how to perform health checks using Active Diagnostics
in the Orion® Platform. The Active Diagnostics will show known and possible
issues on the Orion Platform and can also be used to run individual tests.

Is this right for me?

This video is suitable for users wanting to learn how to navigate through Orion
health checks.

available videos

How To Troubleshoot Orion Platform Deployment Issues With Active Diagnostics

On Demand

Watch Now

Creating a High Availability Pool in the Orion Platform

8 MIN



On Demand

This video introduces you to High Availability (HA) in the SolarWinds® Orion®
Platform.
• Introduces the options available in HA
• Demonstrates how to set up an HA pool
• Shows the statuses and behaviors of an HA pool in the Orion Web Console

Is this right for me?

This video is right for any customers new to HA who are looking to implement the
solution in their environment.

available videos

Creating a High Availability Pool in the Orion Platform

On Demand

Watch Now

Creating an Asset Inventory Report in SAM

7 MIN



On Demand

This video will walk you through how to create an asset inventory report in
SolarWinds® Server & Application Monitor (SAM). This information can also
benefit those interested in tracking asset depreciation, gathering information
for insurance purposes, or managing and maintaining their infrastructure.

Is this right for me?

This video is suitable for new and existing SAM users, especially those who keep
an eye of their server inventory.

available videos

Creating an Asset Inventory Report in SAM

On Demand

Watch Now

Creating a Basic Report on Interface Usage or Bandwidth Utilization in NPM

5 MIN



On Demand

This video shows how to create a basic report on interface usage or bandwidth
utilization in SolarWinds® Network Performance Monitor (NPM)

Is this right for me?

This video is suitable for users wanting to learn how to create a basic report.

available videos

Creating a Basic Report on Interface Usage or Bandwidth Utilization in NPM

On Demand

Watch Now

Best Practices for Manually Deploying an Orion Agent to a Linux/Unix-Based
Machine

9 MIN



On Demand

Why do we need to use manual agent deployment for Linux/Unix machines? How do we
deploy agents manually? What are the best practices to observe when deploying an
agent on Linux or Unix Machines?

Is this right for me?

This video is right for you if you plan to deploy agents on Linux/Unix machines
or to use manual agent installation to target Linux devices behind NAT or hosted
on the cloud. This information will also help you with FIPS compliance for
Linux/Unix Machines. To run Orion® agents in FIPS-compliant mode, you need to
deploy agents manually.

available videos

Best Practices for Manually Deploying an Orion Agent to a Linux/Unix-Based
Machine

On Demand

Watch Now

Configuring Active Directory and Other LDAP Implementations for DPA

8 MIN



On Demand

This Quick Byte video will show you how to use Active Directory or LDAP user
authentication in SolarWinds® Database Performance Analyzer (DPA).

Is this right for me?

This course is right for you if you want to integrate your Active Directory in
DPA for easy user management.

available videos

Configuring Active Directory and Other LDAP Implementations for DPA

On Demand

Watch Now

Troubleshooting NCM Jobs

4 MIN



On Demand

Learn basic checks and troubleshooting when running SolarWinds® Network
Configuration Manager (NCM) jobs.
• Recognize common issues and errors in NCM jobs.
• Perform initial diagnosis and basic troubleshooting with

Is this right for me?

For any customers interested in learning about basic troubleshooting in NCM

available videos

Troubleshooting Jobs in NCM

On Demand

Watch Now

Optimizing the Orion Platform by Adjusting Polling Frequency

5 MIN



On Demand

This video introduces you to polling in the Orion® Platform.
• Understanding the polling types, frequencies
• Recognizing their impact on the polling engine and performance.

Is this right for me?

This video is right for any customers considering changing polling intervals for
monitored nodes or scaling out their Orion Platform deployment to monitor more
entities.

available videos

Optimizing the Orion Platform by Adjusting Polling Frequency

On Demand

Watch Now

Understanding What “Flows Never Received” Means in NetFlow Traffic Analyzer
(NTA)

5 MIN



On Demand

This video discusses what the NTA error message “Flows Never Received” means.
• Reviews the basics of device configuration for NTA
• Discusses common causes of the error message
• Demonstrates how to use WireShark to troubleshoot and verify flow field
configurations

Is this right for me?

For customers looking for information on NTA device configurations or
troubleshooting tips for NTA “Flows Never Received” errors they may see in their
environment.

available videos

Understanding What “Flows Never Received” Means in NetFlow Traffic Analyzer
(NTA)

On Demand

Watch Now

How to Create Custom SQL Reports in the Orion Platform

5 MIN



On Demand

Creating custom SQL reports using the web console’s report builder.

Is this right for me?

Flexible report creation using Structured Query Language (SQL) via the report
builder on the web console. If the out-of-the-box reports don’t meet your
reporting needs, you can use this tool to create

available videos

How to Create Custom SQL Reports in the Orion Platform

On Demand

Watch Now

Steps in Registering On-Premise Oracle Instance on DPA

4 MIN



On Demand

Complete the following tasks to register an individual Oracle database instance
for monitoring with DPA.

Is this right for me?

This video is suitable to Database Administrators and users of DPA who wish to
register on-premises Oracle database instances in DPA.

available videos

Steps in Registering On-Premise Oracle Instance on DPA

On Demand

Watch Now

Tips and Tricks in Troubleshooting Connection Issues for SQL Server

4 MIN



On Demand

This video helps you troubleshoot problems encountered while setting up DPA,
creating SQL Server repositories, or registering SQL Server databases for
monitoring in DPA.

Is this right for me?

This video is suitable to DPA administrators who wish to have the knowledge to
resolve problems encountered in setting up SQL Server instances in DPA

available videos

Tips and Tricks in Trouble Shooting Connection Issues for SQL Server

On Demand

Watch Now

Creating SAM Alerts for API Pollers Effectively – Part 1

9 MIN



On Demand

In part one of the video, we’ll talk about what you need to create an effective
API poller.

Is this right for me?

You can review the requirements for an API poller to collect data from modern
application stacks and display it in SAM dashboards.

available videos

Creating SAM Alerts for API Pollers Effectively – Part 1

On Demand

Watch Now

Creating SAM Alerts for API Pollers Effectively – Part 2

8 MIN



On Demand

In part two of the video, we continue to discuss the requirements for an
effective API poller, how to configure monitored values, and a sample of an
alert integration with an API poller.

Is this right for me?

You can use the Alerts for API Poller feature to detect application issues by
using thresholds configured on an API poller.

available videos

Creating SAM Alerts for API Pollers Effectively – Part 2

On Demand

Watch Now

Monitoring DMZ servers using Network Performance Monitor (NPM)

3 MIN



On Demand

Essentials to monitor DMZ servers using NPM
•Determine polling methods that can be used for monitoring servers in DMZ
•Recognize essential requirements to monitor DMZ servers

Is this right for me?

For customers interested in learning about monitoring DMZ servers using Network
Performance Monitor.

available videos

Monitoring DMZ servers using Network Performance Monitor (NPM)

On Demand

Watch Now

SolarWinds Hybrid Cloud Observability Licensing Tiers and Features

2 MIN



On Demand

This video discusses the different licensing tiers for SolarWinds® Hybrid Cloud
Observability and the features included in each tier.

Is this right for me?

This training is intended for any customer who wishes to learn more about the
licensing and features included in Hybrid Cloud Observability.

available videos

SolarWinds Hybrid Cloud Observability Licensing Tiers and Features

On Demand

Watch Now

What Is SolarWinds Hybrid Cloud Observability?

3 MIN



On Demand

This video discusses what SolarWinds® Hybrid Cloud Observability is, why
SolarWinds developed it, and how it’s different than Orion® Platform products.

Is this right for me?

This training is intended for anyone who wants to know what Hybrid Cloud
Observability is and/or how it’s different than Orion Platform products.

available videos

What Is SolarWinds Hybrid Cloud Observability?

On Demand

Watch Now

Installing SolarWinds Hybrid Cloud Observability

11 MIN



On Demand

This video discusses the installation and system requirements for SolarWinds®
Hybrid Cloud Observability. The video also walks through a live demonstration of
the installation and configuration wizard process for Hybrid Cloud
Observability.

Is this right for me?

This training is intended for any customer who wishes to know more about changes
in system requirements and to see and understand the new installation process
for Hybrid Cloud Observability.

available videos

Installing SolarWinds Hybrid Cloud Observability

On Demand

Watch Now

Overview of SQL Sentry

5 MIN



On Demand

A brief overview of the functionality of SQL Sentry.

Is this right for me?

For customers interested in learning about monitoring their SQL Server
environment with SolarWinds® SQL Sentry®.

available videos

Overview of SQL Sentry

On Demand

Watch Now

How to Enable Pass-Through Authentication in Enterprise Operations Console

4 MIN



On Demand

This video will show you how to configure pass-through authentication in
SolarWinds® Enterprise Operations Console (EOC). Pass-through authentication
expands on the EOC security models, providing a more flexible and scalable
configuration.

Is this right for me?

This video is intended for existing users of SolarWinds Enterprise Operations
Console to configure pass-through authentication.

available videos

How to Enable Pass-Through Authentication in Enterprise Operations Console

On Demand

Watch Now

Monitoring BIND DNS Server on Linux Using SolarWinds® Server & Application
Monitor (SAM)

7 MIN



On Demand

This video will show you how to monitor a DNS Server running on Linux using
BIND. This monitor assesses the performance of a BIND service on Linux machines.
It uses Perl scripts for monitoring the performance of queries.

Is this right for me?

This video is intended for users who want to monitor their BIND DNS Servers on
Linux using SolarWinds® Server & Application Monitor

available videos

Monitoring BIND DNS Server on Linux Using SolarWinds® Server & Application
Monitor (SAM)

On Demand

Watch Now

ITSM Integration

8 MIN



On Demand

Learn how SolarWinds® Service Desk allows you to integrate with different
platforms. This short explainer video will discuss the integration of SWSD with
the Orion® Platform.

Is this right for me?

This training is intended for those who have existing SolarWinds Orion Platform
deployment and would like to learn Service Desk integration.

available videos

ITSM Integration

On Demand

Watch Now

Troubleshooting Database Connections With the UDL File

3 MIN



On Demand

This video introduces the Universal Data Link (UDL) file and how to use it to
troubleshoot connection problems between your SolarWinds server and its
databases.

Is this right for me?

This training is intended for any customer who wishes to know more about
standard methods and tools for troubleshooting potential issues with their
SolarWinds® Platform deployment.

available videos

Troubleshooting Database Connections With the UDL File

On Demand

Watch Now

SolarWinds Platform Custom Properties Best Practices in Creating Dynamic Groups

3 MIN



On Demand

Learn about the SolarWinds® Platform custom properties best practices where we
show functionalities you might not be aware of. This class teaches how to create
custom properties to enhance how you automatically create dynamic groups.

Is this right for me?

This training is intended for those with existing Orion® Platform or SolarWinds
Platform deployments who want to learn how to build custom properties for
efficient management of their devices.

available videos

SolarWinds Platform Custom Properties Best Practices in Creating Dynamic Groups

On Demand

Watch Now

SolarWinds Platform Custom Properties Best Practices to Assign SAM Templates to
Nodes

2 MIN



On Demand

Learn about the SolarWinds® Platform custom properties best practices where we
show how to assign SAM Templates to nodes. This class teaches how to create
custom properties to enhance how you automatically assign SAM templates to your
onboarded devices.

Is this right for me?

This training is intended for those with existing Orion® Platform or SolarWinds
Platform deployments who want to learn how to build custom properties for
efficient management of their devices.

available videos

SolarWinds Platform Custom Properties Best Practices to Assign SAM Templates to
Node

On Demand

Watch Now

SolarWinds Platform Custom Properties Best Practices to Filter Data on Widgets

7 MIN



On Demand

Learn about the SolarWinds® Platform custom properties best practices where we
show functionalities you might not be aware of. This class teaches how to create
custom properties to enhance how you filter data in the widgets on your
dashboard.

Is this right for me?

This training is intended for those with existing Orion® Platform or SolarWinds
Platform deployments who want to learn how to build custom properties for
efficient management of their devices.

available videos

Custom Properties Best Practices to Filter Data on Widgets

On Demand

Watch Now

Identifying Bandwidth Consumers with Top Talkers

6 MIN



On Demand

Learn how to leverage SolarWinds® NetFlow Traffic Analyzer top talker alerts.
Once deployed, utilize NetFlow Traffic Analyzer resources such as Top X Endpoint
and Top X Conversation to identify if there is a need to tweak capacity
planning, block, or limit certain users on your network.

Is this right for me?

This training is for customers who want to leverage NetFlow monitoring and
troubleshooting by using Top Talkers resources.

available videos

Identifying Bandwidth Consumers with Top Talkers

On Demand

Watch Now

Resizing the SolarWinds® Security Event Manager (SEM) Virtual Disk

5 MIN



On Demand

Learn how to increase and decrease the capacity of your SEM virtual appliance.
You can increase the power of your SEM virtual appliance by increasing the hard
disk size in your Hyper-V client.

Is this right for me?

Refer to this video to maintain or adjust the capacity for your SEM virtual
appliance needs.

available videos

Resizing the SolarWinds® Security Event Manager (SEM) Virtual Disk

On Demand

Watch Now

Configuring Active Directory Scan in Access Rights Manager

17 MIN



On Demand

Learn the ins and outs of adequately configuring an Active Directory scan in
Access Rights Manager. This video will discuss the primary and multiple advanced
configurations to customize it to your environment.

Is this right for me?

Refer to this video to tailor your Active Directory scan to your environment.

available videos

Configuring Active Directory Scan in Access Rights Manager

On Demand

Watch Now

Using Anomaly Based Alerts in SolarWinds Hybrid Cloud Observability

10 MIN



On Demand

In this video, learn about the new Anomaly-Based alerting tool in Hybrid Cloud
Observability. The training will cover what this feature is, how it works and a
demo walkthrough.

Is this right for me?

This course is suitable for all new and existing SolarWinds Hybrid Cloud
Observability customers, looking to learn more about the anomaly-based alerts
feature and how to use it

available videos

Enabling Platform Connect in Hybrid Cloud Observability

On Demand

Watch Now

Configuring the Platform Connect feature in SolarWinds Hybrid Cloud
Observability

6 MIN



On Demand

In this video, learn about the Platform Connect feature in Hybrid Cloud
Observability. The training will cover the feature, what it does, requirements
to use it and a demo walk through for setting up platform connect.

Is this right for me?

This course is suitable for all new and existing SolarWinds Hybrid Cloud
Observability customers, looking to learn more about Platform Connect, what it
does and how to configure it.

available videos

Enabling Platform Connect in Hybrid Cloud Observability

On Demand

Watch Now

Optimizing Flows with Flow Management Features

14 MIN



On Demand

This video walks through the key Flow management features in Hybrid Cloud
Observability and NetFlow Traffic Analyzer, designed to increase the visibility
and organization of your Flows in views, alerts, and reports.

Is this right for me?

This video is suitable for customers monitoring and processing flows in Hybrid
Cloud Observability and NetFlow Traffic Analyzer

available videos

Optimizing Flows with Flow Management Features

On Demand

Watch Now

Tips and Tricks in Deploying Database Performance Analyzer to the cloud

6 MIN



On Demand

Learn how to deploy SolarWinds® DPA in cloud environments effectively.

Is this right for me?

This training is intended for those with an existing SolarWinds® DPA and those
interested in testing it out.

available videos

Tips and Tricks in Deploying Database Performance Analyzer to the cloud

On Demand

Watch Now

Understand what ITSM is and the relevance of SolarWinds® Service Desk

11 MIN



On Demand

Learn SolarWinds® Service Desk and its features. This video will discuss the
ITSM components included in SWSD—a high-level introduction to the product.

Is this right for me?

This training is intended for those with an existing SolarWinds® Service Desk
and those interested in testing it out.

available videos

Understand what ITSM is and the relevance of SolarWinds® Service Desk

On Demand

Watch Now

Using the Real User Monitoring feature in SolarWinds Observability

9 MIN



On Demand

In this training, learn about the Real User Monitoring (RUM) feature for website
monitoring in SolarWinds Observability. The training will cover the feature and
its work and a demo walkthrough.

Is this right for me?

This course suits all new and existing SolarWinds customers looking to learn
more about SolarWinds Observability and website monitoring.

available videos

Using the Real User Monitoring feature in SolarWinds Observability

On Demand

Watch Now

Using the Alert Stack Feature in Hybrid Cloud Observability and SolarWinds
Module Installations

11 MIN



On Demand

In this training, learn about the Alert Stack feature released in version 2023.1
and available to Hybrid Cloud Observability and SolarWinds module-based
customers. The training will cover what the feature is, how it works, and a demo
walkthrough.

Is this right for me?

This course suits all new and existing SolarWinds customers looking to learn
more about the Alert Stack feature and how it works.

available videos

Using the Alert Stack Feature in Hybrid Cloud Observability and SolarWinds
Module Installations

On Demand

Watch Now

Visualizing Network and Log Data for Security Event Manager

14 MIN



On Demand

Learn about the different types of dashboard widgets and how to alter them to
your preference.

Is this right for me?

This training is intended for those new to Security Event Manager or who need to
expand their knowledge of the product's features.

available videos

Visualizing Network and Log Data for Security Event Manager

On Demand

Watch Now

Migrating Your Access Rights Manager SQL Database to a New Database Instance

10 MIN



On Demand

Walkthrough all the steps in migrating an ARM database from one server or
instance to another.

Is this right for me?

Access Rights Manager administrators who want to know more about ARM database
management and configuration

available videos

Migrating Your Access Rights Manager SQL Database to a New Database Instance

On Demand

Watch Now

The SolarWinds Platform

8 MIN



On Demand

This video discusses the SolarWinds Platform, its different components, and how
they work together to monitor our customers’ diverse environments.

Is this right for me?

This video is suitable for anyone who wishes to understand what the SolarWinds
Platform and its components are and what the difference is between the Orion
Platform, the SolarWinds Self-Hosted Platform, Hybrid Cloud Observability, and
SolarWinds Observability.

available videos

The SolarWinds Platform

On Demand

Watch Now

The SolarWinds Service Desk – MS Teams Integration

8 MIN



On Demand

In this training, learn about SolarWinds Service Desk. The training will cover
how SolarWinds Service Desk can be integrated into Microsoft Teams application.

Is this right for me?

This course suits all new and existing SolarWinds customers looking to learn
more about SolarWinds Service Desk integration to MS Teams.

available videos

The SolarWinds Service Desk – MS Teams Integration

On Demand

Watch Now

The SolarWinds Service Desk – Process Automation Features

6 MIN



On Demand

In this training, learn about SolarWinds Service Desk. The training will cover
what SolarWinds Service Desk’s Process Automation Features are and how users and
organizations can benefit from them.

Is this right for me?

This course is suitable for all new and existing SolarWinds customers looking to
learn more about SolarWinds Service Desk’s Process Automation Features

available videos

The SolarWinds Service Desk – Process Automation Features

On Demand

Watch Now

The SolarWinds Service Desk – Employee Engagement Features

13 MIN



On Demand

In this training, learn about SolarWinds Service Desk. The training will cover
SolarWinds Service Desk’s Employee Engagement Features and how users and
organizations can benefit from them.

Is this right for me?

This course suits all new and existing SolarWinds customers looking to learn
more about SolarWinds Service Desk’s Employee Engagement Features.

available videos

The SolarWinds Service Desk – Employee Engagement Features

On Demand

Watch Now

Upgrading Network Performance Monitor (NPM) and Server and Application Monitor
(SAM) to Hybrid Cloud Observability

12 MIN



On Demand

This video discusses and demonstrates upgrading an Orion Platform installation
running NPM and SAM, to Hybrid Cloud Observability – advanced license. The video
discusses system requirements, installation methods and walks through a full
demonstration of the upgrade

Is this right for me?

This video is suitable for anyone who wishes to understand more and see an
upgrade from a module based install to Hybrid Cloud Observability

available videos

Upgrading NPM and SAM to Hybrid Cloud Observability

On Demand

Watch Now

Troubleshooting Permissions With the Orion Permissions Checker

2 MIN



On Demand

This video introduces the Orion® Permissions Checker tool and demonstrates how
to use it to identify and potentially resolve permissions and access issues on
the SolarWinds® Platform server.

Is this right for me?

This training is intended for any customer who wishes to know more about
standard methods and tools for troubleshooting potential issues with their
SolarWinds Platform deployment.

available videos

Troubleshooting Permissions With the Orion Permissions Checker

On Demand

Watch Now

SolarWinds Service Desk Task Management

4 MIN



On Demand

This Quick Byte is about SolarWinds Service Desk task management. The course
will cover creating, assigning, tracking, and managing tasks.

Is this right for me?

This course suits all new and existing SolarWinds customers looking to learn
more about SolarWinds Service Desk, features, and functions.

available videos

SolarWinds Service Desk Task Management

On Demand

Watch Now

Using CSV Import (Incident, User, and Asset) in SolarWinds Service Desk

3 MIN



On Demand

This Quick Byte is about importing Incident, User, and Asset in the SolarWinds
Service Desk. The course will cover where to get the correct CSV template,
import custom fields, and map the fields correctly from CSV to Service Desks.

Is this right for me?

This course suits Quick Byte, all new and existing SolarWinds customers looking
to learn more about SolarWinds Service Desk, features, and functions.

available videos

Using CSV Import (Incident, User, and Asset) in SolarWinds Service Desk

On Demand

Watch Now

Solarwinds Service Desk Mobile Application

8 MIN



On Demand

This Quick Byte video concentrates on using the SolarWinds Service Desk Mobile
application, the benefits, and using a computer-based service desk right to your
mobile device.

Is this right for me?

This course is suitable for new and existing customers looking to learn more
about the features and functions of the Solarwinds Service Desk application.

available videos

Solarwinds Service Desk Mobile application

On Demand

Watch Now

How to use User Impersonation in SolarWinds Service Desk?

7 MIN



On Demand

This Quick Byte is about how to use User Impersonation in SolarWinds Service
Desk. This video covers the requirements, things to consider, and how to start a
user impersonation at the Service Desk.

Is this right for me?

This course is suitable for new and existing customers looking to learn more
about the features and functions of the Solarwinds Service Desk application.

available videos

How to Use User Impersonation in SWSD

On Demand

Watch Now

Release Training

New Content



SolarWinds® Hybrid Cloud Observability 2023.4 Release Training

New

22 MIN



On Demand

This video covers the features released in Hybrid Cloud Observability version
2023.4. The video will walk you through an introduction to each feature and a
live demo of the feature and its function.

Is this right for me?

This video is intended for customers looking to learn more about the features
released in version 2023.4.

available videos

SolarWinds® Hybrid Cloud Observability 2023.4 Release Training

On Demand

Watch Now

SolarWinds® Observability Release Training

40 MIN



On Demand

In this training, learn about the new SolarWinds Observability release. The
training will cover what SolarWinds Observability is, its features, and
licensing, and walk through a live demo of the essential functions and features.

Is this right for me?

This course is suitable for all new and existing SolarWinds customers looking to
learn more about SolarWinds Observability, features, and functions.

available videos

SolarWinds® Observability Release Training

On Demand

Watch Now

Using the Real User Monitoring feature in SolarWinds Observability

9 MIN



On Demand

In this training, learn about the Real User Monitoring (RUM) feature for website
monitoring in SolarWinds Observability. The training will cover the feature and
its work and a demo walkthrough.

Is this right for me?

This course suits all new and existing SolarWinds customers looking to learn
more about SolarWinds Observability and website monitoring.

available videos

Using the Real User Monitoring feature in SolarWinds Observability

On Demand

Watch Now

Using the Alert Stack Feature in Hybrid Cloud Observability and SolarWinds
Module Installations

11 MIN



On Demand

In this training, learn about the Alert Stack feature released in version 2023.1
and available to Hybrid Cloud Observability and SolarWinds module-based
customers. The training will cover what the feature is, how it works, and a demo
walkthrough.

Is this right for me?

This course suits all new and existing SolarWinds customers looking to learn
more about the Alert Stack feature and how it works.

available videos

Using the Alert Stack Feature in Hybrid Cloud Observability and SolarWinds
Module Installations

On Demand

Watch Now

Security Event Manager

New Content



Run or Schedule a SEM Report

New

8 MIN



On Demand

This video will showcase how to run an on-demand report or create a scheduled
report for the Security Event Manager. On-demand reports are reports you
generate when you need them. Scheduled reports are reports that automatically
run on their own based on a specific schedule you set up for each report.

Is this right for me?

This video is for administrators working on Security Event Manager. This will
let you maximize the potential of your SEM by using the new HTML reporting tool.

available videos

How to Run or Schedule a SEM Report

On Demand

Watch Now

Security Event Manager (SEM) 2020.4 Release Training

20 MIN



On Demand

This video discusses what's new in the SEM version 2020.4, released on Nov. 18th
2020.

What's New:
This release continued the focus on moving functionality from to old flash GUI
to HTML5 Navigation.
Saved and Scheduled Searches.
LDAP and Email recipients.
Directory Service groups.

Is this right for me?

This video is relevant for all SEM customers.

available videos

SEM 2020.4 Release Training

On Demand

Watch Now

Security Event Manager (SEM) - Managing Nodes and Connectors

17 MIN



On Demand

In this video, we discuss the differences between agent nodes and non-agent
nodes, adding new nodes, and managing connectors for different data sources.

Is this right for me?

Suitable for all new users of Security Event Manager, including users migrating
from other log management and security applications.

available videos

Security Event Manager (SEM) - Managing Nodes and Connectors

On Demand

Watch Now

Deploying Agents, Windows File Integrity Monitoring, USB-Defender

12 MIN



On Demand

In this video, we discuss different SEM Agent deployment options and walk
through an installation. We then configure a FIM connector and review some best
practices. Finally, we talk about how to use USB-Defender and its related rules.

Is this right for me?

Suitable for all users of SEM.

available videos

SEM Deploying Agents/ FIM / USB Defender

On Demand

Watch Now

Getting Started With Security Event Manager (SEM) (On Demand Video)

1 HR 11 MIN



On Demand

Learn about SolarWinds® Security Event Manager (formerly Log & Event Manager).
SEM is a security information and event management (SIEM) virtual appliance
designed to add value to existing security products and increase efficiencies in
administering, managing, and monitoring security policies and safeguards on your
network. SEM provides access to log data for forensic and troubleshooting
purposes and tools to help you manage log data. SEM leverages collected logs,
analyzes them in real time, and notifies you of problems before they can cause
further damage.

Is this right for me?

This training is intended for those who would like to learn how to install and
set up SEM. This also includes details on how to work with the basic SEM
features.

available videos

Getting Started with Security Event Manager (Video)

On Demand

Watch Now

Alerting & Reporting with Security Event Manager (On Demand Video)

2 HR 20 MIN



On Demand

This course offers an intermediate view of the Security Event Manager (formerly
Log & Event Manager) tool. It provides practical use cases for the commonly used
features of the product. This course is an intermediate level and will focus on
more features (Rules, nDepth, FIM, backups, and more) and at a deeper level than
the introductory class.

Learning materials:

   
 * Alerting & Reporting with Security Event Manager Participant's Guide
   

available videos

Alerting and Reporting with Security Event Manager

On Demand

Watch Now

Resizing the SolarWinds® Security Event Manager (SEM) Virtual Disk

5 MIN



On Demand

Learn how to increase and decrease the capacity of your SEM virtual appliance.
You can increase the power of your SEM virtual appliance by increasing the hard
disk size in your Hyper-V client.

Is this right for me?

Refer to this video to maintain or adjust the capacity for your SEM virtual
appliance needs.

available videos

Resizing the SolarWinds® Security Event Manager (SEM) Virtual Disk

On Demand

Watch Now

Visualizing Network and Log Data for Security Event Manager

14 MIN



On Demand

Learn about the different types of dashboard widgets and how to alter them to
your preference.

Is this right for me?

This training is intended for those new to Security Event Manager or who need to
expand their knowledge of the product's features.

available videos

Visualizing Network and Log Data for Security Event Manager

On Demand

Watch Now

Service Desk

New Content



SolarWinds Service Desk Quarterly Product Update Q423

New

55 MIN



On Demand

SolarWinds®️ Service Desk is a critical strategic solution within the SolarWinds
portfolio. Its continued phenomenal growth in 2023 is a testament to our
customers, the primary drivers for improving and adding new capabilities to
support today’s service management requirements. Our partnership has helped us
keep our commitment to continually enhancing Service Desk and ensuring it
continues to be the modern, intelligent, and easy-to-use cloud-based IT service
management (ITSM) solution you expect.
Watch our product team present our Q4 2023 product update as we take you through
the enhancements we’ve made to the product since our last update and give
insights into our continued investment plans for 2023 and 2024.
During this session, we discussed the following:
• Features released since our last update
• Features about to be released
• 2023 & 2024 key investments
• Q&A



available videos

SolarWinds Service Desk Quarterly Product Update Q423

On Demand

Watch Now

Streamlining IT Support: SWSD as Administrator Approach

New

3 HR



Live Class

This course aims to help administrators start with Service desk setup. This
focuses more on how to set up and customize SolarWinds Service Desk.

Is this right for me?

● Service Desk Administrators
● Any customers interested in learning how to set up SolarWinds® Service Desk
● IT leaders
● Help Desk Managers

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

19 Mar 2024

5:00 AM - 8:00 AM

Live Class

Register Now

20 Mar 2024

1:00 PM - 4:00 PM

Live Class

Register Now

22 Mar 2024

6:00 PM - 9:00 PM

Live Class

Register Now

SolarWinds® Service Desk Virtual Agent

New

7 MIN



On Demand

This Quick Byte is about how to use Virtual Agent in SolarWinds® Service Desk.
This video covers the requirements, things to consider, and how to enable the
Virtual Agent at the Service Desk.

Is this right for me?

This course is suitable for new and existing customers looking to learn more
about the features and functions of the SolarWinds® Service Desk application.

available videos

SolarWinds® Service Desk Virtual Agent

On Demand

Watch Now

SolarWinds® Service Desk Designer Portal Essentials for Single Tenant

New

4 MIN



On Demand

This course aims to help administrators start with SolarWinds® Service desk
setup. Focuses more on how to set up and customize the SolarWinds® Service Desk
User Portal.

Is this right for me?

This content is recommended for the following:

● Service Desk Administrators
● Any customers interested in learning how to set up SolarWinds® Service Desk
● IT leaders
● Help Desk Managers

available videos

SolarWinds® Service Desk Designer Portal Essentials for Single Tenant

On Demand

Watch Now

How to Get Started With Service Level Management in SolarWinds® Service Desk

New

7 MIN



On Demand

This course aims to help administrators start with SolarWinds® Service Desk
setup and to learn how to customize Service Level Management.

Is this right for me?

This content is recommended for the following:

● Service Desk Administrators
● Any customers interested in learning how to set up SolarWinds® Service Desk
● IT leaders
● Help Desk Managers

available videos

How to Get Started With Service Level Management in SolarWinds® Service Desk

On Demand

Watch Now

An ITSM Success Story: 8 Weeks, One Pandemic, and a Service Desk Implementation

31 MIN



On Demand

Changing IT platforms can be stressful, especially an ITSM solution that the
entire organization uses. For the Town of Gilbert, Arizona, the stakes were
raised by a sudden need to support an entire remote workforce during a pandemic.

Join this webcast to hear from Jason Thompson, IT Desktop Manager, on his team’s
priorities for go-live and how they launched a successful service portal to
support employees through unusual circumstances. He’ll cover:

● An implementation checklist
● Adoption of the solution throughout the organization
● How to score quick wins with Service Desk configuration

Who Should Watch:

● IT leaders
● Help Desk Managers
● SolarWinds product users

Speakers:

Jason Thompson, IT Desktop Manager, Town of Gilbert

Learning materials:

   
 * Registration Link
   

Is this right for me?

Who Should Watch:

● IT leaders
● Help Desk Managers
● SolarWinds product users

available videos

Video to be Added After Class

On Demand

Watch Now

Service Desk Implementation

On Demand

Watch Now

ITSM Integration

8 MIN



On Demand

Learn how SolarWinds® Service Desk allows you to integrate with different
platforms. This short explainer video will discuss the integration of SWSD with
the Orion® Platform.

Is this right for me?

This training is intended for those who have existing SolarWinds Orion Platform
deployment and would like to learn Service Desk integration.

available videos

ITSM Integration

On Demand

Watch Now

Getting Started with SolarWinds Service Desk

3 HR



Live Class

The purpose of this course is to introduce new users to the SolarWinds Service
Desk application. Provide guidance on what first-time users in what they will
need to do once they already have access to the application. Discussion on how
to sign up and set up the application. This includes building the Service portal
for users to have a single place to submit tickets and requests. It will also
include a discussion on how to use Service Catalog, Change Catalog, Problem,
Solutions, and IT Asset Management.

Click register on the scheduled time that best suits you. Please note that
classes that do not reach 20 registrations 1 week before the scheduled session
might be cancelled.



Is this right for me?

● New Users
● Any customers interested in learning about SolarWinds® Service Desk
● IT leaders
● Help Desk Managers

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

20 Feb 2024

5:00 PM - 8:00 PM

Live Class

Register Now

29 Feb 2024

5:00 PM - 8:00 PM

Live Class

Register Now

05 Mar 2024

5:00 PM - 8:00 PM

Live Class

Register Now

12 Mar 2024

3:00 PM - 6:00 PM

Live Class

Register Now

18 Mar 2024

5:00 AM - 8:00 AM

Live Class

Register Now

20 Mar 2024

9:00 AM - 12:00 PM

Live Class

Register Now

21 Mar 2024

6:00 PM - 9:00 PM

Live Class

Register Now

Understand what ITSM is and the relevance of SolarWinds® Service Desk

11 MIN



On Demand

Learn SolarWinds® Service Desk and its features. This video will discuss the
ITSM components included in SWSD—a high-level introduction to the product.

Is this right for me?

This training is intended for those with an existing SolarWinds® Service Desk
and those interested in testing it out.

available videos

Understand what ITSM is and the relevance of SolarWinds® Service Desk

On Demand

Watch Now

The SolarWinds Service Desk – MS Teams Integration

8 MIN



On Demand

In this training, learn about SolarWinds Service Desk. The training will cover
how SolarWinds Service Desk can be integrated into Microsoft Teams application.

Is this right for me?

This course suits all new and existing SolarWinds customers looking to learn
more about SolarWinds Service Desk integration to MS Teams.

available videos

The SolarWinds Service Desk – MS Teams Integration

On Demand

Watch Now

The SolarWinds Service Desk – Process Automation Features

6 MIN



On Demand

In this training, learn about SolarWinds Service Desk. The training will cover
what SolarWinds Service Desk’s Process Automation Features are and how users and
organizations can benefit from them.

Is this right for me?

This course is suitable for all new and existing SolarWinds customers looking to
learn more about SolarWinds Service Desk’s Process Automation Features

available videos

The SolarWinds Service Desk – Process Automation Features

On Demand

Watch Now

The SolarWinds Service Desk – Employee Engagement Features

13 MIN



On Demand

In this training, learn about SolarWinds Service Desk. The training will cover
SolarWinds Service Desk’s Employee Engagement Features and how users and
organizations can benefit from them.

Is this right for me?

This course suits all new and existing SolarWinds customers looking to learn
more about SolarWinds Service Desk’s Employee Engagement Features.

available videos

The SolarWinds Service Desk – Employee Engagement Features

On Demand

Watch Now

Getting Started with SolarWinds Service Desk (On Demand)

48 MIN



On Demand

The purpose of this course is to introduce new users to the SolarWinds Service
Desk application. Provide guidance on what first-time users in what they will
need to do once they already have access to the application. Discussion on how
to sign up and set up the application. This includes building the Service portal
for users to have a single place to submit tickets and requests. It will also
include a discussion on how to use Service Catalog, Change Catalog, Problem,
Solutions, and IT Asset Management.

Is this right for me?

● New Users
● Any customers interested in learning about SolarWinds® Service Desk
● IT leaders
● Help Desk Managers

available videos

Getting Started with SolarWinds Service Desk

On Demand

Watch Now

How to use User Impersonation in SolarWinds Service Desk?

7 MIN



On Demand

This Quick Byte is about how to use User Impersonation in SolarWinds Service
Desk. This video covers the requirements, things to consider, and how to start a
user impersonation at the Service Desk.

Is this right for me?

This course is suitable for new and existing customers looking to learn more
about the features and functions of the Solarwinds Service Desk application.

available videos

How to Use User Impersonation in SWSD

On Demand

Watch Now

Using CSV Import (Incident, User, and Asset) in SolarWinds Service Desk

3 MIN



On Demand

This Quick Byte is about importing Incident, User, and Asset in the SolarWinds
Service Desk. The course will cover where to get the correct CSV template,
import custom fields, and map the fields correctly from CSV to Service Desks.

Is this right for me?

This course suits Quick Byte, all new and existing SolarWinds customers looking
to learn more about SolarWinds Service Desk, features, and functions.

available videos

Using CSV Import (Incident, User, and Asset) in SolarWinds Service Desk

On Demand

Watch Now

SolarWinds Service Desk Task Management

4 MIN



On Demand

This Quick Byte is about SolarWinds Service Desk task management. The course
will cover creating, assigning, tracking, and managing tasks.

Is this right for me?

This course suits all new and existing SolarWinds customers looking to learn
more about SolarWinds Service Desk, features, and functions.

available videos

SolarWinds Service Desk Task Management

On Demand

Watch Now

Solarwinds Service Desk Mobile Application

8 MIN



On Demand

This Quick Byte video concentrates on using the SolarWinds Service Desk Mobile
application, the benefits, and using a computer-based service desk right to your
mobile device.

Is this right for me?

This course is suitable for new and existing customers looking to learn more
about the features and functions of the Solarwinds Service Desk application.

available videos

Solarwinds Service Desk Mobile application

On Demand

Watch Now

Streamlining IT Support: SolarWinds Service Desk as AStreamlining IT Support:
SolarWinds Service Desk as Addministrator Approach

58 MIN



On Demand

This course aims to help administrators start with Service desk setup. This
focuses more on how to set up and customize the SolarWinds Service Desk.

Is this right for me?

● Service Desk Administrators
● Any customers interested in learning how to set up SolarWinds® Service Desk
● IT leaders
● Help Desk Managers

available videos

Streamlining IT Support: SolarWinds Service Desk as Administrator Approach

On Demand

Watch Now

Virtual Classrooms General Office Hours



Nikhil Uplenchwar Office Hours

1 HR



Live Class

Do you have additional questions about our products? Did you attend our
on-demand classes, and now you have a question? Please join us for an open
session where the format of the class is a bit different. This is an interactive
class where our trainers are available to take your questions and queries about
the Orion® Platform and Network Performance Monitor (NPM). Please bring your
questions with you. We look forward to seeing you there. Note: No THWACK® points
will be provided for this session.

Is this right for me?

Suitable for all users who have additional questions about Orion and NPM.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

13 Mar 2024

4:30 AM - 5:30 AM

Live Class

Register Now

Nino Pucio Office Hours

1 HR



Live Class

Do you have additional questions about our products? Did you attend our
on-demand classes, and now you have a question? Please join us for an open
session where the format of the class is a bit different. This is an interactive
class where our trainers are available to take your questions and queries about
Enterprise Operations Console (EOC), Server & Application Monitor (SAM),
Database Performance Analyzer (DPA), Database Performance Monitor (DPM), and SQL
Sentry®. Please bring your questions with you. We look forward to seeing you
there. Note: No THWACK® points will be provided for this session.

Is this right for me?

Suitable for all users who have additional questions about EOC, SAM, DPA, DPM,
and SQL Sentry.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

26 Feb 2024

3:00 PM - 4:00 PM

Live Class

Register Now

11 Mar 2024

2:00 PM - 3:00 PM

Live Class

Register Now

Cheryl Nomanson Office Hours

1 HR



Live Class

Do you have additional questions about our products? Did you attend our
on-demand classes, and now you have a question? Please join us for an open
session where the format of the class is a bit different. This is an interactive
class where our trainers are available to take your questions and queries about
the SolarWinds Hybrid Cloud Observability, Orion® Platform, Network Performance
Monitor (NPM), NetFlow Traffic Analyzer (NTA), and Network Configuration Manager
(NCM). Please bring your questions with you. We look forward to seeing you
there. Note: No THWACK® points will be provided for this session.

Is this right for me?

Suitable for all users who have additional questions about SolarWinds Hybrid
Cloud Observability, Orion, NPM, NTA, and NCM.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

01 Mar 2024

5:00 PM - 6:00 PM

Live Class

Register Now

08 Mar 2024

5:00 PM - 6:00 PM

Live Class

Register Now

15 Mar 2024

3:00 PM - 4:00 PM

Live Class

Register Now

Jason Dee Office Hours

1 HR



Live Class

Do you have additional questions about our products? Did you attend our
on-demand classes, and now you have a question? Please join us for an open
session where the format of the class is a bit different. This is an interactive
class where our trainers are available to take your questions and queries about
Log Analyzer (LA), Security Event Manager (SEM), Access Rights Manager™ (ARM),
and Virtualization Manager (VMAN). Please bring your questions with you. We look
forward to seeing you there. Note: No THWACK® points will be provided for this
session.

Is this right for me?

Suitable for all users who have additional questions about LA, SEM, ARM, and
VMAN.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

15 Feb 2024

4:00 PM - 5:00 PM

Live Class

Register Now

22 Feb 2024

4:00 PM - 5:00 PM

Live Class

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29 Feb 2024

4:00 PM - 5:00 PM

Live Class

Register Now

07 Mar 2024

4:00 PM - 5:00 PM

Live Class

Register Now

14 Mar 2024

2:00 PM - 3:00 PM

Live Class

Register Now

Eric Villa Office Hours

1 HR



Live Class

Do you have additional questions about our products? Did you attend our
on-demand classes, and now you have a question? Please join us for an open
session where the format of the class is a bit different. This is an interactive
class where our trainers are available to take your questions and queries about
the Orion® Platform, Network Performance Monitor (NPM), NetFlow Traffic Analyzer
(NTA), Network Configuration Manager (NCM), and User Device Tracker (UDT).
Please bring your questions with you. We look forward to seeing you there. Note:
No THWACK® points will be provided for this session.

Is this right for me?

Suitable for all users who have additional questions about Orion, NPM, NTA, NCM,
and UDT.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

14 Feb 2024

3:00 PM - 4:00 PM

Live Class

Register Now

21 Feb 2024

3:00 PM - 4:00 PM

Live Class

Register Now

13 Mar 2024

2:00 PM - 3:00 PM

Live Class

Register Now

Merwin Abadilla Office Hours

1 HR



Live Class

Do you have additional questions about our products? Did you attend our
on-demand classes, and now you have a question? Please join us for an open
session where the format of the class is a bit different. This is an interactive
class where our trainers are available to take your questions and queries about
the Orion® Platform, Network Performance Monitor (NPM), NetFlow Traffic Analyzer
(NTA), Network Configuration Manager (NCM), and IP Address Manager (IPAM).
Please bring your questions with you. We look forward to seeing you there. Note:
No THWACK® points will be provided for this session.

Is this right for me?

Suitable for all users who have additional questions about Orion, NPM, NTA, NCM,
and IPAM.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

19 Feb 2024

2:00 PM - 3:00 PM

Live Class

Register Now

26 Feb 2024

2:00 PM - 3:00 PM

Live Class

Register Now

04 Mar 2024

2:00 PM - 3:00 PM

Live Class

Register Now

Rey Francis Basa Office Hours

1 HR



Live Class

Do you have additional questions about our products? Did you attend our
on-demand classes, and now you have a question? Please join us for an open
session where the format of the class is a bit different. This is an interactive
class where our trainers are available to take your questions and queries about
the Orion® Platform, Network Performance Monitor (NPM), and High Availability
(HA). Please bring your questions with you. We look forward to seeing you there.
Note: No THWACK® points will be provided for this session.

Is this right for me?

Suitable for all users who have additional questions about Orion, NPM, and HA.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

20 Feb 2024

3:00 PM - 4:00 PM

Live Class

Register Now

Jonathan Siang Office Hours

1 HR



Live Class

Do you have additional questions about our products? Did you attend our on-

Is this right for me?

Suitable for all users who have additional questions about Orion, NPM, SAM, and
Patch Manager.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

28 Feb 2024

3:00 AM - 4:00 AM

Live Class

Register Now

06 Mar 2024

3:00 AM - 4:00 AM

Live Class

Register Now

Dale Hill Office Hours

1 HR



Live Class

Do you have additional questions about our products? Did you attend our
on-demand classes, and now you have a question? Please join us for an open
session where the format of the class is a bit different. This is an interactive
class where our trainers are available to take your questions and queries about
the Database Performance Analyzer (DPA), Database Performance Monitor (DPM) and
SQL Sentry (SQLS). Please bring your questions with you. We look forward to
seeing you there. Note: No THWACK® points will be provided for this session.

Is this right for me?

Suitable for all users who have additional questions about DPA, DPM & SQL
Sentry.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

15 Feb 2024

7:00 PM - 8:00 PM

Live Class

Register Now

29 Feb 2024

7:00 PM - 8:00 PM

Live Class

Register Now

07 Mar 2024

7:00 PM - 8:00 PM

Live Class

Register Now

14 Mar 2024

5:00 PM - 6:00 PM

Live Class

Register Now

Rusty Durano Office Hours

1 HR



Live Class

Do you have additional questions about our products? Did you attend our
on-demand classes, and now you have a question? Please join us for an open
session where the format of the class is a bit different. This is an interactive
class where our trainers are available to take your questions and queries about
the SolarWinds Service Desk. Please bring your questions with you. We look
forward to seeing you there. Note: No THWACK® points will be provided for this
session.

Is this right for me?

Suitable for all users who have additional questions about SolarWinds Service
Desk.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

15 Feb 2024

5:00 PM - 6:00 PM

Live Class

Register Now

29 Feb 2024

5:00 PM - 6:00 PM

Live Class

Register Now

07 Mar 2024

5:00 PM - 6:00 PM

Live Class

Register Now

14 Mar 2024

4:00 PM - 5:00 PM

Live Class

Register Now

Jelyn Perez Office Hours

1 HR



Live Class

Do you have additional questions about our products? Did you attend our
on-demand classes, and now you have a question? Please join us for an open
session where the format of the class is a bit different. This is an interactive
class where our trainers are available to take your questions and queries about
the SolarWinds Service Desk. Please bring your questions with you. We look
forward to seeing you there. Note: No THWACK® points will be provided for this
session.

Is this right for me?

Suitable for all users who have additional questions about SolarWinds Service
Desk.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

05 Mar 2024

9:00 AM - 10:00 AM

Live Class

Register Now

12 Mar 2024

8:00 AM - 9:00 AM

Live Class

Register Now

SolarWinds Certified Professional



Getting Started With Network Configuration Manager (On Demand Video)

2 HR 59 MIN



On Demand

The purpose of this course is to introduce new users to SolarWinds® Network
Configuration Manager (NCM) and its features. Educate users on managing
configuration files, backups, and jobs, NCM node management, and robust security
features, including firmware upgrade assistance and regulatory compliance policy
reports.

Learning materials:

   
 * Getting Started with Network Configuration Manager Participant's Guide
   

Is this right for me?

This course is suitable for new and moderately experienced uses of NCM

Recommended learning for the SolarWinds Certified Professional exam

available videos

Getting Started with Network Configuration Manager

On Demand

Watch Now

Getting Started with Netflow Traffic Analyzer (On Demand Video)

40 MIN



On Demand

Live class recording of Getting Started with Netflow Traffic Analyzer.

Learning materials:

   
 * Getting Started with Netflow Traffic Analyzer Participants Guide
   

Recommended learning for the SolarWinds Certified Professional exam

available videos

Getting Started with Netflow Traffic Analyzer

On Demand

Watch Now

Orion Platform Scalability (On Demand Video)

2 HR 18 MIN



On Demand

This course focuses on maximizing performance. This means tuning your equipment
to optimize its capabilities, tuning your polling intervals to capture the data
you need without bogging down the database with less critical data, and adding
additional pollers for load balancing and better network visibility.

Learning materials:

   
 * Orion Platform Scalability Participant's Guide
   

Is this right for me?

This is suitable for any users for whom performance is becoming an issue, or any
users considering expanding their deployment with additional licenses, polling
engines or web servers. Recommended prerequisites for this course are
"Configuring Orion Views, Maps & Accounts" & "Configuring Orion Alerts &
Reports".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Orion Platform Scalability

On Demand

Watch Now

SAM - Building and Implementing Custom Application Templates (On Demand Video)

32 MIN



On Demand

Building and Implementing Custom Application Templates recorded on-demand video.
Move beyond the default settings and into highly customized application
monitoring, and examine some of SAM's more advanced features. Discover how to
use the SAM agent, AppStack, custom component monitors and custom templates to
expand your monitoring capabilities.

Learning materials:

   
 * Building & Implementing Custom Application Templates Participants Guide
   

Is this right for me?

This is a video recording of our live class.

Recommended learning for the SolarWinds Certified Professional exam

available videos

Building and Implementing Custom Application Templates

On Demand

Watch Now

Configuring Orion Alerts and Reports (On Demand Video)

1 HR 10 MIN



On Demand

Move beyond the default settings and discover how to use dependencies, custom
properties, customized reports and alerts to tailor your Orion Platform to your
environment. This course dives into advanced alerting and reporting with a
product-neutral look at the tools and features available, including web-based
reports. We build custom alerts, look at object dependencies and custom
properties, then create reports and integrate those reports into custom views.

Learning materials:

   
 * Configuring Orion Alerts and Reports Participant's Guide
   

Is this right for me?

This course is suitable for users proficient with Orion Platform management and
navigation, who are looking to discover new tips, tricks and ways to adapt their
Orion products to better suit their monitoring needs. Recommended prerequisite
for this course is "Configuring Orion Views, Maps & Accounts".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Configuring Orion Alerts & Reports

On Demand

Watch Now

Getting Started with Access Rights Manager (On Demand Video)

2 HR 41 MIN



On Demand

Getting Started with ARM recorded class.
This course serves as an introduction to SolarWinds® Access Rights Manager
(ARM). We will discuss the hardware and software requirements, permissions
needed, and features of each module. We will then walk through the product’s
installation, configuration, and interface.

This training is intended to quickly bring you up to speed on all the new
product improvements.

Presenter: Jason Dee, SolarWinds Technical Trainer

Learning materials:

   
 * Getting Started with SolarWinds Access Rights Manager Participant's Guide
   

Is this right for me?

Anyone new to Access Rights Manager

Recommended learning for the SolarWinds Certified Professional exam

available videos

Getting Started with SolarWinds Access Rights Manager

On Demand

Watch Now

Configuring Orion Views, Maps & Accounts (On Demand Video)

1 HR 51 MIN



On Demand

On demand video of the Configuring Orion Views, Maps & Accounts class.

The SolarWinds Orion Platform hosts a suite of SolarWinds products, including
NPM, SAM, NTA, and more. This course offers a product-neutral introduction to
the Orion Core. We’ll cover web interface familiarization, using the discovery
wizard, creating maps and custom views, and account management.

Is this right for me?

This course is suitable for all users new to the Orion Platform product suite
(Core), including new users to NPM, SAM, NTA, NCM, IPAM, UDT, VNQM, SRM, VMAN
and WPM.

Recommended learning for the SolarWinds Certified Professional exam

available videos

Configuring Orion Views, Maps & Accounts

On Demand

Watch Now

SCP Preparation: Orion Diagnostics and Troubleshooting

4 HR 11 MIN



On Demand

This video series looks at optimization best practices along with diagnostics
and troubleshooting methods and skills for the Orion Platform. The series is
intended for SolarWinds Certified Professional (SCP) preparation and also
provides more advanced knowledge for Orion Platform users. It’s strongly
recommended you view the videos in the recommended order for the best
experience. Both sections and individual videos are numbered and in order for
your convenience.

Learning materials:

   
 * Orion Platform Diagnostics and Troubleshooting Participants Guide
   

Is this right for me?

• I am studying for the Diagnostics and Troubleshooting SCP exam
• I am an experienced Orion Platform user and looking to expand my knowledge and
competency managing my system

Recommended learning for the SolarWinds Certified Professional exam

available videos

SCP Preparation: Orion Diagnostics and Troubleshooting

On Demand

Watch Now

Network Performance Monitor



Orion Maps version 2020.2 Release Training

21 MIN



On Demand

Orion Maps version 2020.2 Release Training:

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of a map -

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

Learning materials:

   
 * MAPS Blog Posts with Detailed Examples
   

Is this right for me?

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of your maps.

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

available videos

Orion Maps version 2020.2 Release Training

On Demand

Watch Now

NPM Custom Monitoring and Polling (On Demand Video)

2 HR 7 MIN



On Demand

The purpose of this course is to introduce Network Performance Monitor (NPM)
users to building custom SNMP pollers for monitored objects. Educate users on
how NPM performs SNMP polling, what factors need to be considered and checked
within NPM to build SNMP pollers, and how to use both custom polling tools.
Chapters:
1: Introduction to NPM and Out-of-the-Box Monitoring Methods
2: Introduction to SNMP, OIDs, and the SolarWinds MIB Database
3: Updating the SolarWinds MIB Database
4: Creating Custom SNMP Pollers With Device Studio (Part 1)
5: Creating Custom SNMP Pollers With Device Studio (Part 2)
6: Creating Custom SNMP Pollers With the Universal Device Poller (UnDP) (Part 1)
7: Creating Custom SNMP Pollers With the Universal Device Poller (UnDP) (Part 2)
8: Managing Syslogs and SNMP Traps in NPM

Learning materials:

   
 * NPM Custom Monitoring & Polling Participant's Guide
   

Is this right for me?

This course is suitable for new and moderately experienced users, and all users
unfamiliar with how to build custom SNMP pollers.

available videos

NPM Custom Monitoring and Polling

On Demand

Watch Now

配置Orion视图、地图和帐户(点播视频)

2 HR 48 MIN



On Demand

SolarWinds®Orion®平台承载一套SolarWinds产品,包括网络性能监视器(NPM)、服务器和应用程序监视器(SAM)、NetFlow流量分析器(NTA)等。本课程提供Orion平台的产品中性介绍。我们将介绍如何创建地图和自定义视图以及帐户管理。

Is this right for me?

本课程适用于Orion平台产品套件的所有新用户,包括NPM、SAM、NTA、网络配置管理器(NCM)、IP地址管理器(IPAM)、用户设备跟踪器(UDT)、VoIP和网络质量管理器(VNQM)、存储资源监视器(SRM)、虚拟化管理器(VMAN)和Web性能监视器(WPM)的新用户。

available videos

配置Orion视图、地图和帐户(点播视频)

On Demand

Watch Now

部署Orion平台(点播视频)

1 HR 17 MIN



On Demand

SolarWinds
Orion平台提供一套SolarWinds产品,包括NPM、SAM、NTA等。本课程的目的是向新用户介绍Orion的核心功能,向用户介绍安装选项,并指导用户在一切就绪并运行之后需要做什么,包括讨论主要功能和如何导航web控制台

Is this right for me?

本课程适用于Orion平台产品套件的所有新用户

available videos

部署Orion平台(点播视频)

On Demand

Watch Now

配置Orion警报和报告 (点播视频)

2 HR 37 MIN



On Demand

超越默认设置,了解如何使用依赖项、自定义属性、自定义报告和警报来根据您的环境调整Orion®平台。本课程将深入探讨高级警报和报告,从产品中立的角度看可用的工具和功能,包括基于web的报告。我们构建自定义警报,查看对象依赖项和自定义属性,然后创建报表并将这些报表集成到自定义视图中。

Is this right for me?

本课程适用于精通Orion平台管理和导航的用户,他们希望发现新的提示、技巧和方法,以使其Orion平台产品更好地符合其监控需求。本课程推荐的先决条件是“配置Orion视图、地图和帐户”。

available videos

配置Orion警报和报告 (点播视频)

On Demand

Watch Now

Configuring Orion Alerts and Reports (On Demand Video)

1 HR 10 MIN



On Demand

Move beyond the default settings and discover how to use dependencies, custom
properties, customized reports and alerts to tailor your Orion Platform to your
environment. This course dives into advanced alerting and reporting with a
product-neutral look at the tools and features available, including web-based
reports. We build custom alerts, look at object dependencies and custom
properties, then create reports and integrate those reports into custom views.

Learning materials:

   
 * Configuring Orion Alerts and Reports Participant's Guide
   

Is this right for me?

This course is suitable for users proficient with Orion Platform management and
navigation, who are looking to discover new tips, tricks and ways to adapt their
Orion products to better suit their monitoring needs. Recommended prerequisite
for this course is "Configuring Orion Views, Maps & Accounts".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Configuring Orion Alerts & Reports

On Demand

Watch Now

Orion Platform Scalability (On Demand Video)

2 HR 18 MIN



On Demand

This course focuses on maximizing performance. This means tuning your equipment
to optimize its capabilities, tuning your polling intervals to capture the data
you need without bogging down the database with less critical data, and adding
additional pollers for load balancing and better network visibility.

Learning materials:

   
 * Orion Platform Scalability Participant's Guide
   

Is this right for me?

This is suitable for any users for whom performance is becoming an issue, or any
users considering expanding their deployment with additional licenses, polling
engines or web servers. Recommended prerequisites for this course are
"Configuring Orion Views, Maps & Accounts" & "Configuring Orion Alerts &
Reports".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Orion Platform Scalability

On Demand

Watch Now

You've Read the Manual. Now What? Live SolarWinds Academy Training – SolarWinds
Lab #90

1 HR 30 MIN



On Demand

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

Learning materials:

   
 * For more information on topics covered in this episode:
   

Is this right for me?

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

available videos

You've Read the Manual. Now What? Live SolarWinds Lab #90

On Demand

Watch Now

Orion SDK Advanced Training (2018)

39 MIN



On Demand

Join Tim Danner, the Chief Architect of the Orion® Platform at SolarWinds®, as
he reviews the fundamentals of Orion API. Tim will provide a few use cases to
help you better understand how you can incorporate Orion API in your
environment.

What will this training cover?
• What is the Orion API?
• Use case: Get a list of active alerts
• Use case: Set a node custom property
• Use case: Acknowledge an alert

Is this right for me?

This course is suitable for all users of the Orion Platform SDK.

available videos

Orion SDK Advanced Training (2018)

On Demand

Watch Now

How To Troubleshoot Orion Platform Deployment Issues With Active Diagnostics

6 MIN



On Demand

This video will show you how to perform health checks using Active Diagnostics
in the Orion® Platform. The Active Diagnostics will show known and possible
issues on the Orion Platform and can also be used to run individual tests.

Is this right for me?

This video is suitable for users wanting to learn how to navigate through Orion
health checks.

available videos

How To Troubleshoot Orion Platform Deployment Issues With Active Diagnostics

On Demand

Watch Now

Monitoring DMZ servers using Network Performance Monitor (NPM)

3 MIN



On Demand

Essentials to monitor DMZ servers using NPM
•Determine polling methods that can be used for monitoring servers in DMZ
•Recognize essential requirements to monitor DMZ servers

Is this right for me?

For customers interested in learning about monitoring DMZ servers using Network
Performance Monitor.

available videos

Monitoring DMZ servers using Network Performance Monitor (NPM)

On Demand

Watch Now

SolarWinds® Hybrid Cloud Observability Release Training (On Demand Video)

34 MIN



On Demand

In this video, learn about the new SolarWinds Hybrid Cloud Observability
release. The video will cover what Hybrid Cloud Observability is, tiers and
features, upgrade and system requirements, and a live demo walk-through of the
installation process. The video will also cover a few other new features in the
2022.2 release.

Is this right for me?

This video is suitable for all new and existing SolarWinds customers looking to
learn more about SolarWinds Hybrid Cloud Observability, features, installation,
and upgrades.

available videos

SolarWinds® Hybrid Cloud Observability Release Training (On Demand Video)

On Demand

Watch Now

Monitoring with Quality of Experience (QoE)

10 MIN



On Demand

Learn how QoE monitoring feature in Network Performance Monitor. Once deployed,
the QoE dashboard will provide insights into whether a performance problem is
related to network or application issue

Is this right for me?

This training is intended for those who want to maximize the use of NPM feature
called Quality of Experience.

available videos

Monitoring with Quality of Experience (QoE)

On Demand

Watch Now

Configuring Orion Views, Maps & Accounts (On Demand Video)

1 HR 51 MIN



On Demand

On demand video of the Configuring Orion Views, Maps & Accounts class.

The SolarWinds Orion Platform hosts a suite of SolarWinds products, including
NPM, SAM, NTA, and more. This course offers a product-neutral introduction to
the Orion Core. We’ll cover web interface familiarization, using the discovery
wizard, creating maps and custom views, and account management.

Is this right for me?

This course is suitable for all users new to the Orion Platform product suite
(Core), including new users to NPM, SAM, NTA, NCM, IPAM, UDT, VNQM, SRM, VMAN
and WPM.

Recommended learning for the SolarWinds Certified Professional exam

available videos

Configuring Orion Views, Maps & Accounts

On Demand

Watch Now

Expert Series: Streamline your monitoring operation with custom properties

2 HR 11 MIN



On Demand

Have you ever wanted to be able to report on what equipment is in a specific
datacenter and rack? Do you need to create a custom view that only contains your
production environment? Do you need to reduce alert noise? With custom
properties, you can perform all these tasks easily. Custom properties are a HUGE
time saver and are used to customize an optimize alerts, views and reports.
Attend this training to learn:
• What custom properties you should be creating
• How to create advanced alerts using custom properties
• How to create advanced reports using custom properties

This training applies to all SolarWinds customers who own Orion Platform
products (NPM, SAM, NTA, NCM, etc.). Presenters: Kevin Davalos, Consulting
Engineer with Atlantic Digital; Leon Adato, Head Geek at SolarWinds.

Learning materials:

   
 * Documentation
   
 * How to reduce alert noise
   
 * SolarWinds Lab on SWIS/API
   
 * Custom Property Examples from the THWACK community
   

available videos

Expert Series: Streamline your monitoring operation with custom properties

On Demand

Watch Now

SolarWinds Hybrid Cloud Observability Network Health and Performance Monitoring

3 HR



Live Class

Hybrid Cloud Observability Network Health and Performance Monitoring training
class are designed to educate SolarWinds customers on effectively utilizing the
Hybrid Cloud Observability solution for network device health and performance
monitoring. Participants will learn about the included SNMP monitoring and how
to customize and build new monitoring to meet the needs of their network.
Participants also will learn about capacity planning and troubleshooting tools
designed to help them effectively monitor and troubleshoot issues in their
network infrastructure.

Click register on the scheduled time that best suits you. Please note that
classes that do not reach 20 registrations 1 week before the scheduled session
might be cancelled.



Is this right for me?

This course is designed for anyone who wishes to learn how to effectively use
the network health and performance monitoring tools found in Hybrid Cloud
Observability and the Network Performance Monitor (NPM) product module.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

18 Mar 2024

1:00 AM - 4:00 AM

Live Class

Register Now

18 Mar 2024

9:00 AM - 12:00 PM

Live Class

Register Now

18 Mar 2024

2:00 PM - 5:00 PM

Live Class

Register Now

Orion Platform



You've Read the Manual. Now What? Live SolarWinds Academy Training – SolarWinds
Lab #90

1 HR 30 MIN



On Demand

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

Learning materials:

   
 * For more information on topics covered in this episode:
   

Is this right for me?

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

available videos

You've Read the Manual. Now What? Live SolarWinds Lab #90

On Demand

Watch Now

Orion Maps version 2020.2 Release Training

21 MIN



On Demand

Orion Maps version 2020.2 Release Training:

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of a map -

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

Learning materials:

   
 * MAPS Blog Posts with Detailed Examples
   

Is this right for me?

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of your maps.

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

available videos

Orion Maps version 2020.2 Release Training

On Demand

Watch Now

Orion SDK Advanced Training (2018)

39 MIN



On Demand

Join Tim Danner, the Chief Architect of the Orion® Platform at SolarWinds®, as
he reviews the fundamentals of Orion API. Tim will provide a few use cases to
help you better understand how you can incorporate Orion API in your
environment.

What will this training cover?
• What is the Orion API?
• Use case: Get a list of active alerts
• Use case: Set a node custom property
• Use case: Acknowledge an alert

Is this right for me?

This course is suitable for all users of the Orion Platform SDK.

available videos

Orion SDK Advanced Training (2018)

On Demand

Watch Now

Orion Platform Scalability (On Demand Video)

2 HR 18 MIN



On Demand

This course focuses on maximizing performance. This means tuning your equipment
to optimize its capabilities, tuning your polling intervals to capture the data
you need without bogging down the database with less critical data, and adding
additional pollers for load balancing and better network visibility.

Learning materials:

   
 * Orion Platform Scalability Participant's Guide
   

Is this right for me?

This is suitable for any users for whom performance is becoming an issue, or any
users considering expanding their deployment with additional licenses, polling
engines or web servers. Recommended prerequisites for this course are
"Configuring Orion Views, Maps & Accounts" & "Configuring Orion Alerts &
Reports".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Orion Platform Scalability

On Demand

Watch Now

Configuring Orion Alerts and Reports (On Demand Video)

1 HR 10 MIN



On Demand

Move beyond the default settings and discover how to use dependencies, custom
properties, customized reports and alerts to tailor your Orion Platform to your
environment. This course dives into advanced alerting and reporting with a
product-neutral look at the tools and features available, including web-based
reports. We build custom alerts, look at object dependencies and custom
properties, then create reports and integrate those reports into custom views.

Learning materials:

   
 * Configuring Orion Alerts and Reports Participant's Guide
   

Is this right for me?

This course is suitable for users proficient with Orion Platform management and
navigation, who are looking to discover new tips, tricks and ways to adapt their
Orion products to better suit their monitoring needs. Recommended prerequisite
for this course is "Configuring Orion Views, Maps & Accounts".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Configuring Orion Alerts & Reports

On Demand

Watch Now

NPM Custom Monitoring and Polling (On Demand Video)

2 HR 7 MIN



On Demand

The purpose of this course is to introduce Network Performance Monitor (NPM)
users to building custom SNMP pollers for monitored objects. Educate users on
how NPM performs SNMP polling, what factors need to be considered and checked
within NPM to build SNMP pollers, and how to use both custom polling tools.
Chapters:
1: Introduction to NPM and Out-of-the-Box Monitoring Methods
2: Introduction to SNMP, OIDs, and the SolarWinds MIB Database
3: Updating the SolarWinds MIB Database
4: Creating Custom SNMP Pollers With Device Studio (Part 1)
5: Creating Custom SNMP Pollers With Device Studio (Part 2)
6: Creating Custom SNMP Pollers With the Universal Device Poller (UnDP) (Part 1)
7: Creating Custom SNMP Pollers With the Universal Device Poller (UnDP) (Part 2)
8: Managing Syslogs and SNMP Traps in NPM

Learning materials:

   
 * NPM Custom Monitoring & Polling Participant's Guide
   

Is this right for me?

This course is suitable for new and moderately experienced users, and all users
unfamiliar with how to build custom SNMP pollers.

available videos

NPM Custom Monitoring and Polling

On Demand

Watch Now

部署Orion平台(点播视频)

1 HR 17 MIN



On Demand

SolarWinds
Orion平台提供一套SolarWinds产品,包括NPM、SAM、NTA等。本课程的目的是向新用户介绍Orion的核心功能,向用户介绍安装选项,并指导用户在一切就绪并运行之后需要做什么,包括讨论主要功能和如何导航web控制台

Is this right for me?

本课程适用于Orion平台产品套件的所有新用户

available videos

部署Orion平台(点播视频)

On Demand

Watch Now

配置Orion视图、地图和帐户(点播视频)

2 HR 48 MIN



On Demand

SolarWinds®Orion®平台承载一套SolarWinds产品,包括网络性能监视器(NPM)、服务器和应用程序监视器(SAM)、NetFlow流量分析器(NTA)等。本课程提供Orion平台的产品中性介绍。我们将介绍如何创建地图和自定义视图以及帐户管理。

Is this right for me?

本课程适用于Orion平台产品套件的所有新用户,包括NPM、SAM、NTA、网络配置管理器(NCM)、IP地址管理器(IPAM)、用户设备跟踪器(UDT)、VoIP和网络质量管理器(VNQM)、存储资源监视器(SRM)、虚拟化管理器(VMAN)和Web性能监视器(WPM)的新用户。

available videos

配置Orion视图、地图和帐户(点播视频)

On Demand

Watch Now

配置Orion警报和报告 (点播视频)

2 HR 37 MIN



On Demand

超越默认设置,了解如何使用依赖项、自定义属性、自定义报告和警报来根据您的环境调整Orion®平台。本课程将深入探讨高级警报和报告,从产品中立的角度看可用的工具和功能,包括基于web的报告。我们构建自定义警报,查看对象依赖项和自定义属性,然后创建报表并将这些报表集成到自定义视图中。

Is this right for me?

本课程适用于精通Orion平台管理和导航的用户,他们希望发现新的提示、技巧和方法,以使其Orion平台产品更好地符合其监控需求。本课程推荐的先决条件是“配置Orion视图、地图和帐户”。

available videos

配置Orion警报和报告 (点播视频)

On Demand

Watch Now

MIB Database version 2020.2 Release Training

3 MIN



On Demand

MIB Database version 2020.2 Release Training:

Update your MIB database from the Orion Web Console
NPM 2020.2 brings improved integration of the MIB database into the Orion Web
Console. You can check your current version of the MIB database, find out
whether a newer version is available, and download the latest version directly
from the Orion Web Console.

The MIB Browser in the Orion Web Console now informs you that you don't have the
latest MIB database. You can go to the MIBs Management page and download the
latest version from there.

Is this right for me?

Update your MIB database from the Orion Web Console
NPM 2020.2 brings improved integration of the MIB database into the Orion Web
Console. You can check your current version of the MIB database, find out
whether a newer version is available, and download the latest version directly
from the Orion Web Console.

The MIB Browser in the Orion Web Console now informs you that you don't have the
latest MIB database. You can go to the MIBs Management page and download the
latest version from there.

available videos

MIB Database version 2020.2 Training

On Demand

Watch Now

2020.2 Orion Modern Dashboards Training

32 MIN



On Demand

2020.2 Orion Modern Dashboards:

Starting with Orion Platform 2020.2, you can use a new, data-driven dashboard
framework. This video demonstrates how to use the new dashboards.

Learning materials:

   
 * Modern Dashboards Documentation
   

Is this right for me?

Starting with Orion Platform 2020.2, you can use a new, data-driven dashboard
framework.

This video demonstrates how to use the new dashboards.

available videos

Orion Modern Dashboards version 2020.2

On Demand

Watch Now

Understanding the Orion Remote Collector

8 MIN



On Demand

This Quick Byte video provides a basic understanding of what an Orion® remote
collector (ORC) is. It includes a comparison with the additional polling engine
(APE), a walk-through of the requirements for deploying a remote collector, and
a demo of its deployment and removal.

Is this right for me?

This video is suitable for anyone looking to understand SolarWinds® scalability
options.

available videos

Understanding the Orion Remote Collector

On Demand

Watch Now

Optimizing the Orion Platform by Adjusting Polling Frequency

5 MIN



On Demand

This video introduces you to polling in the Orion® Platform.
• Understanding the polling types, frequencies
• Recognizing their impact on the polling engine and performance.

Is this right for me?

This video is right for any customers considering changing polling intervals for
monitored nodes or scaling out their Orion Platform deployment to monitor more
entities.

available videos

Optimizing the Orion Platform by Adjusting Polling Frequency

On Demand

Watch Now

Creating a Basic Report on Interface Usage or Bandwidth Utilization in NPM

5 MIN



On Demand

This video shows how to create a basic report on interface usage or bandwidth
utilization in SolarWinds® Network Performance Monitor (NPM)

Is this right for me?

This video is suitable for users wanting to learn how to create a basic report.

available videos

Creating a Basic Report on Interface Usage or Bandwidth Utilization in NPM

On Demand

Watch Now

Creating a High Availability Pool in the Orion Platform

8 MIN



On Demand

This video introduces you to High Availability (HA) in the SolarWinds® Orion®
Platform.
• Introduces the options available in HA
• Demonstrates how to set up an HA pool
• Shows the statuses and behaviors of an HA pool in the Orion Web Console

Is this right for me?

This video is right for any customers new to HA who are looking to implement the
solution in their environment.

available videos

Creating a High Availability Pool in the Orion Platform

On Demand

Watch Now

Best Practices for Manually Deploying an Orion Agent to a Linux/Unix-Based
Machine

9 MIN



On Demand

Why do we need to use manual agent deployment for Linux/Unix machines? How do we
deploy agents manually? What are the best practices to observe when deploying an
agent on Linux or Unix Machines?

Is this right for me?

This video is right for you if you plan to deploy agents on Linux/Unix machines
or to use manual agent installation to target Linux devices behind NAT or hosted
on the cloud. This information will also help you with FIPS compliance for
Linux/Unix Machines. To run Orion® agents in FIPS-compliant mode, you need to
deploy agents manually.

available videos

Best Practices for Manually Deploying an Orion Agent to a Linux/Unix-Based
Machine

On Demand

Watch Now

Getting Started with Virtualization Manager (On Demand Video)

1 HR 18 MIN



On Demand

This video series will discuss the installation and configuration of SolarWinds®
Virtualization Manager (VMAN) and how to use all its features.

Learning materials:

   
 * Getting Started with Virtualization Manager Participant's Guide
   

Is this right for me?

New to VMAN

available videos

Getting Started with Virtualization Manager

On Demand

Watch Now

How to Create Custom SQL Reports in the Orion Platform

5 MIN



On Demand

Creating custom SQL reports using the web console’s report builder.

Is this right for me?

Flexible report creation using Structured Query Language (SQL) via the report
builder on the web console. If the out-of-the-box reports don’t meet your
reporting needs, you can use this tool to create

available videos

How to Create Custom SQL Reports in the Orion Platform

On Demand

Watch Now

Getting Started With High Availability (On Demand)

57 MIN



On Demand

SolarWinds® High Availability (HA) provides failover protection for your Orion
server and additional polling engines to reduce data loss when your primary
server goes down. If your primary server fails, the HA feature allows your
secondary server to take over all services, such as polling and alerting, with
minimal downtime. SolarWinds HA protects your main server, also known as your
main polling engine, and additional polling engines. It does not protect your
databases or your additional web servers.

Is this right for me?

This training is intended for those who have an existing SolarWinds Orion®
Platform deployment and would like to learn how to protect their Orion servers
and additional polling engines (APE) in case of a failover.

available videos

Getting Started With High Availability

On Demand

Watch Now

SCP Preparation: Orion Diagnostics and Troubleshooting

4 HR 11 MIN



On Demand

This video series looks at optimization best practices along with diagnostics
and troubleshooting methods and skills for the Orion Platform. The series is
intended for SolarWinds Certified Professional (SCP) preparation and also
provides more advanced knowledge for Orion Platform users. It’s strongly
recommended you view the videos in the recommended order for the best
experience. Both sections and individual videos are numbered and in order for
your convenience.

Learning materials:

   
 * Orion Platform Diagnostics and Troubleshooting Participants Guide
   

Is this right for me?

• I am studying for the Diagnostics and Troubleshooting SCP exam
• I am an experienced Orion Platform user and looking to expand my knowledge and
competency managing my system

Recommended learning for the SolarWinds Certified Professional exam

available videos

SCP Preparation: Orion Diagnostics and Troubleshooting

On Demand

Watch Now

Troubleshooting Permissions With the Orion Permissions Checker

2 MIN



On Demand

This video introduces the Orion® Permissions Checker tool and demonstrates how
to use it to identify and potentially resolve permissions and access issues on
the SolarWinds® Platform server.

Is this right for me?

This training is intended for any customer who wishes to know more about
standard methods and tools for troubleshooting potential issues with their
SolarWinds Platform deployment.

available videos

Troubleshooting Permissions With the Orion Permissions Checker

On Demand

Watch Now

Troubleshooting the Website With Hubble and HAR

13 MIN



On Demand

This video introduces the Hubble tool and the use of HAR files to troubleshoot
website performance issues. It also includes a demonstration of using both tools
against a live installation and web console.

Is this right for me?

This training is intended for any customer who wishes to know more about
standard methods and tools for troubleshooting potential issues with their
SolarWinds® Platform deployment.

available videos

Troubleshooting the Website With Hubble and HAR

On Demand

Watch Now

SolarWinds Platform Modern Dashboard

45 MIN



On Demand

Learn about the SolarWinds® Platform Modern Dashboard feature for building
dashboards and views to visualize data and consolidate information in various
ways. For example, suppose you’re only concerned about alerts in the service
desk, have specific items for the applications team, or would like to report on
the status of a SQL Server, all through a dashboard. This class teaches how you
can create custom dashboards that will allow your IT teams to do their jobs more
effectively.

Is this right for me?

This training is intended for those with existing either Orion® Platform or
SolarWinds Platform deployments who want to learn how to build custom dashboards
for more distributed communications with their teams.

available videos

SolarWinds Platform Modern Dashboard

On Demand

Watch Now

Configuring Orion Views, Maps & Accounts (On Demand Video)

1 HR 51 MIN



On Demand

On demand video of the Configuring Orion Views, Maps & Accounts class.

The SolarWinds Orion Platform hosts a suite of SolarWinds products, including
NPM, SAM, NTA, and more. This course offers a product-neutral introduction to
the Orion Core. We’ll cover web interface familiarization, using the discovery
wizard, creating maps and custom views, and account management.

Is this right for me?

This course is suitable for all users new to the Orion Platform product suite
(Core), including new users to NPM, SAM, NTA, NCM, IPAM, UDT, VNQM, SRM, VMAN
and WPM.

Recommended learning for the SolarWinds Certified Professional exam

available videos

Configuring Orion Views, Maps & Accounts

On Demand

Watch Now

The SolarWinds Platform

8 MIN



On Demand

This video discusses the SolarWinds Platform, its different components, and how
they work together to monitor our customers’ diverse environments.

Is this right for me?

This video is suitable for anyone who wishes to understand what the SolarWinds
Platform and its components are and what the difference is between the Orion
Platform, the SolarWinds Self-Hosted Platform, Hybrid Cloud Observability, and
SolarWinds Observability.

available videos

The SolarWinds Platform

On Demand

Watch Now

Administrating SQL Sentry

2 HR 1 MIN



On Demand

This course intends to build upon the knowledge gained in the Getting Started
with SQL Sentry course. Learn how to create and organize users and groups,
manage, and maintain SQL Sentry components, and Hybrid and Cloud Administration.

Is this right for me?

This course is intended for those who have completed the Getting Started with
SQL Sentry course or have experience using the Client Application for SQL
Sentry.

available videos

Administrating SQL Sentry

On Demand

Watch Now

Introducing Groups and Queue Management in SolarWinds Service Desk

13 MIN



On Demand

This quick byte is about SolarWinds Groups and Queue Management. The course will
cover creating, assigning, and managing Groups and queues. This also covers
assigning a ticket to A Group/Queues.

Is this right for me?

This course is suitable for all new and existing SolarWinds customers looking to
learn more about SolarWinds Service Desk, features, and functions.

available videos

Introducing Groups and Queue Management in SolarWinds Service Desk

On Demand

Watch Now

Netflow Traffic Analyzer



Getting Started with Netflow Traffic Analyzer (On Demand Video)

40 MIN



On Demand

Live class recording of Getting Started with Netflow Traffic Analyzer.

Learning materials:

   
 * Getting Started with Netflow Traffic Analyzer Participants Guide
   

Recommended learning for the SolarWinds Certified Professional exam

available videos

Getting Started with Netflow Traffic Analyzer

On Demand

Watch Now

配置Orion视图、地图和帐户(点播视频)

2 HR 48 MIN



On Demand

SolarWinds®Orion®平台承载一套SolarWinds产品,包括网络性能监视器(NPM)、服务器和应用程序监视器(SAM)、NetFlow流量分析器(NTA)等。本课程提供Orion平台的产品中性介绍。我们将介绍如何创建地图和自定义视图以及帐户管理。

Is this right for me?

本课程适用于Orion平台产品套件的所有新用户,包括NPM、SAM、NTA、网络配置管理器(NCM)、IP地址管理器(IPAM)、用户设备跟踪器(UDT)、VoIP和网络质量管理器(VNQM)、存储资源监视器(SRM)、虚拟化管理器(VMAN)和Web性能监视器(WPM)的新用户。

available videos

配置Orion视图、地图和帐户(点播视频)

On Demand

Watch Now

部署Orion平台(点播视频)

1 HR 17 MIN



On Demand

SolarWinds
Orion平台提供一套SolarWinds产品,包括NPM、SAM、NTA等。本课程的目的是向新用户介绍Orion的核心功能,向用户介绍安装选项,并指导用户在一切就绪并运行之后需要做什么,包括讨论主要功能和如何导航web控制台

Is this right for me?

本课程适用于Orion平台产品套件的所有新用户

available videos

部署Orion平台(点播视频)

On Demand

Watch Now

配置Orion警报和报告 (点播视频)

2 HR 37 MIN



On Demand

超越默认设置,了解如何使用依赖项、自定义属性、自定义报告和警报来根据您的环境调整Orion®平台。本课程将深入探讨高级警报和报告,从产品中立的角度看可用的工具和功能,包括基于web的报告。我们构建自定义警报,查看对象依赖项和自定义属性,然后创建报表并将这些报表集成到自定义视图中。

Is this right for me?

本课程适用于精通Orion平台管理和导航的用户,他们希望发现新的提示、技巧和方法,以使其Orion平台产品更好地符合其监控需求。本课程推荐的先决条件是“配置Orion视图、地图和帐户”。

available videos

配置Orion警报和报告 (点播视频)

On Demand

Watch Now

Configuring Orion Alerts and Reports (On Demand Video)

1 HR 10 MIN



On Demand

Move beyond the default settings and discover how to use dependencies, custom
properties, customized reports and alerts to tailor your Orion Platform to your
environment. This course dives into advanced alerting and reporting with a
product-neutral look at the tools and features available, including web-based
reports. We build custom alerts, look at object dependencies and custom
properties, then create reports and integrate those reports into custom views.

Learning materials:

   
 * Configuring Orion Alerts and Reports Participant's Guide
   

Is this right for me?

This course is suitable for users proficient with Orion Platform management and
navigation, who are looking to discover new tips, tricks and ways to adapt their
Orion products to better suit their monitoring needs. Recommended prerequisite
for this course is "Configuring Orion Views, Maps & Accounts".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Configuring Orion Alerts & Reports

On Demand

Watch Now

Orion Platform Scalability (On Demand Video)

2 HR 18 MIN



On Demand

This course focuses on maximizing performance. This means tuning your equipment
to optimize its capabilities, tuning your polling intervals to capture the data
you need without bogging down the database with less critical data, and adding
additional pollers for load balancing and better network visibility.

Learning materials:

   
 * Orion Platform Scalability Participant's Guide
   

Is this right for me?

This is suitable for any users for whom performance is becoming an issue, or any
users considering expanding their deployment with additional licenses, polling
engines or web servers. Recommended prerequisites for this course are
"Configuring Orion Views, Maps & Accounts" & "Configuring Orion Alerts &
Reports".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Orion Platform Scalability

On Demand

Watch Now

You've Read the Manual. Now What? Live SolarWinds Academy Training – SolarWinds
Lab #90

1 HR 30 MIN



On Demand

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

Learning materials:

   
 * For more information on topics covered in this episode:
   

Is this right for me?

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

available videos

You've Read the Manual. Now What? Live SolarWinds Lab #90

On Demand

Watch Now

Orion SDK Advanced Training (2018)

39 MIN



On Demand

Join Tim Danner, the Chief Architect of the Orion® Platform at SolarWinds®, as
he reviews the fundamentals of Orion API. Tim will provide a few use cases to
help you better understand how you can incorporate Orion API in your
environment.

What will this training cover?
• What is the Orion API?
• Use case: Get a list of active alerts
• Use case: Set a node custom property
• Use case: Acknowledge an alert

Is this right for me?

This course is suitable for all users of the Orion Platform SDK.

available videos

Orion SDK Advanced Training (2018)

On Demand

Watch Now

Orion Maps version 2020.2 Release Training

21 MIN



On Demand

Orion Maps version 2020.2 Release Training:

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of a map -

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

Learning materials:

   
 * MAPS Blog Posts with Detailed Examples
   

Is this right for me?

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of your maps.

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

available videos

Orion Maps version 2020.2 Release Training

On Demand

Watch Now

Understanding What “Flows Never Received” Means in NetFlow Traffic Analyzer
(NTA)

5 MIN



On Demand

This video discusses what the NTA error message “Flows Never Received” means.
• Reviews the basics of device configuration for NTA
• Discusses common causes of the error message
• Demonstrates how to use WireShark to troubleshoot and verify flow field
configurations

Is this right for me?

For customers looking for information on NTA device configurations or
troubleshooting tips for NTA “Flows Never Received” errors they may see in their
environment.

available videos

Understanding What “Flows Never Received” Means in NetFlow Traffic Analyzer
(NTA)

On Demand

Watch Now

Identifying Bandwidth Consumers with Top Talkers

6 MIN



On Demand

Learn how to leverage SolarWinds® NetFlow Traffic Analyzer top talker alerts.
Once deployed, utilize NetFlow Traffic Analyzer resources such as Top X Endpoint
and Top X Conversation to identify if there is a need to tweak capacity
planning, block, or limit certain users on your network.

Is this right for me?

This training is for customers who want to leverage NetFlow monitoring and
troubleshooting by using Top Talkers resources.

available videos

Identifying Bandwidth Consumers with Top Talkers

On Demand

Watch Now

Optimizing Flows with Flow Management Features

14 MIN



On Demand

This video walks through the key Flow management features in Hybrid Cloud
Observability and NetFlow Traffic Analyzer, designed to increase the visibility
and organization of your Flows in views, alerts, and reports.

Is this right for me?

This video is suitable for customers monitoring and processing flows in Hybrid
Cloud Observability and NetFlow Traffic Analyzer

available videos

Optimizing Flows with Flow Management Features

On Demand

Watch Now

Configuring Orion Views, Maps & Accounts (On Demand Video)

1 HR 51 MIN



On Demand

On demand video of the Configuring Orion Views, Maps & Accounts class.

The SolarWinds Orion Platform hosts a suite of SolarWinds products, including
NPM, SAM, NTA, and more. This course offers a product-neutral introduction to
the Orion Core. We’ll cover web interface familiarization, using the discovery
wizard, creating maps and custom views, and account management.

Is this right for me?

This course is suitable for all users new to the Orion Platform product suite
(Core), including new users to NPM, SAM, NTA, NCM, IPAM, UDT, VNQM, SRM, VMAN
and WPM.

Recommended learning for the SolarWinds Certified Professional exam

available videos

Configuring Orion Views, Maps & Accounts

On Demand

Watch Now

SolarWinds Hybrid Cloud Observability Flow Monitoring and Log Analysis

3 HR



Live Class

Hybrid Cloud Observability Flow Monitoring and Log Analysis training class are
designed to educate SolarWinds customers on effectively utilizing the Hybrid
Cloud Observability solution to monitor and manage network flow data and analyze
network and system logs. Participants will learn how to configure flows for use
in Hybrid Cloud Observability and how to sort, manage, monitor, and alert on
flows to understand applications and conversations consuming network bandwidth.
Participants will also learn how to effectively monitor and alert on syslogs,
traps, Windows event logs, and both Windows and Linux flat text files.

Click register on the scheduled time that best suits you. Please note that
classes that do not reach 20 registrations 1 week before the scheduled session
might be cancelled.



Is this right for me?

This course is designed for anyone who wishes to learn how to effectively use
the flow management and log analysis tools found in Hybrid Cloud Observability
and both the NetFlow Traffic Analyzer (NTA) and Log Analyzer (LA) modules.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

19 Mar 2024

1:00 AM - 4:00 AM

Live Class

Register Now

19 Mar 2024

9:00 AM - 12:00 PM

Live Class

Register Now

19 Mar 2024

2:00 PM - 5:00 PM

Live Class

Register Now

Network Configuration Manager



Getting Started With Network Configuration Manager (On Demand Video)

2 HR 59 MIN



On Demand

The purpose of this course is to introduce new users to SolarWinds® Network
Configuration Manager (NCM) and its features. Educate users on managing
configuration files, backups, and jobs, NCM node management, and robust security
features, including firmware upgrade assistance and regulatory compliance policy
reports.

Learning materials:

   
 * Getting Started with Network Configuration Manager Participant's Guide
   

Is this right for me?

This course is suitable for new and moderately experienced uses of NCM

Recommended learning for the SolarWinds Certified Professional exam

available videos

Getting Started with Network Configuration Manager

On Demand

Watch Now

配置Orion视图、地图和帐户(点播视频)

2 HR 48 MIN



On Demand

SolarWinds®Orion®平台承载一套SolarWinds产品,包括网络性能监视器(NPM)、服务器和应用程序监视器(SAM)、NetFlow流量分析器(NTA)等。本课程提供Orion平台的产品中性介绍。我们将介绍如何创建地图和自定义视图以及帐户管理。

Is this right for me?

本课程适用于Orion平台产品套件的所有新用户,包括NPM、SAM、NTA、网络配置管理器(NCM)、IP地址管理器(IPAM)、用户设备跟踪器(UDT)、VoIP和网络质量管理器(VNQM)、存储资源监视器(SRM)、虚拟化管理器(VMAN)和Web性能监视器(WPM)的新用户。

available videos

配置Orion视图、地图和帐户(点播视频)

On Demand

Watch Now

部署Orion平台(点播视频)

1 HR 17 MIN



On Demand

SolarWinds
Orion平台提供一套SolarWinds产品,包括NPM、SAM、NTA等。本课程的目的是向新用户介绍Orion的核心功能,向用户介绍安装选项,并指导用户在一切就绪并运行之后需要做什么,包括讨论主要功能和如何导航web控制台

Is this right for me?

本课程适用于Orion平台产品套件的所有新用户

available videos

部署Orion平台(点播视频)

On Demand

Watch Now

配置Orion警报和报告 (点播视频)

2 HR 37 MIN



On Demand

超越默认设置,了解如何使用依赖项、自定义属性、自定义报告和警报来根据您的环境调整Orion®平台。本课程将深入探讨高级警报和报告,从产品中立的角度看可用的工具和功能,包括基于web的报告。我们构建自定义警报,查看对象依赖项和自定义属性,然后创建报表并将这些报表集成到自定义视图中。

Is this right for me?

本课程适用于精通Orion平台管理和导航的用户,他们希望发现新的提示、技巧和方法,以使其Orion平台产品更好地符合其监控需求。本课程推荐的先决条件是“配置Orion视图、地图和帐户”。

available videos

配置Orion警报和报告 (点播视频)

On Demand

Watch Now

Configuring Orion Alerts and Reports (On Demand Video)

1 HR 10 MIN



On Demand

Move beyond the default settings and discover how to use dependencies, custom
properties, customized reports and alerts to tailor your Orion Platform to your
environment. This course dives into advanced alerting and reporting with a
product-neutral look at the tools and features available, including web-based
reports. We build custom alerts, look at object dependencies and custom
properties, then create reports and integrate those reports into custom views.

Learning materials:

   
 * Configuring Orion Alerts and Reports Participant's Guide
   

Is this right for me?

This course is suitable for users proficient with Orion Platform management and
navigation, who are looking to discover new tips, tricks and ways to adapt their
Orion products to better suit their monitoring needs. Recommended prerequisite
for this course is "Configuring Orion Views, Maps & Accounts".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Configuring Orion Alerts & Reports

On Demand

Watch Now

Orion Platform Scalability (On Demand Video)

2 HR 18 MIN



On Demand

This course focuses on maximizing performance. This means tuning your equipment
to optimize its capabilities, tuning your polling intervals to capture the data
you need without bogging down the database with less critical data, and adding
additional pollers for load balancing and better network visibility.

Learning materials:

   
 * Orion Platform Scalability Participant's Guide
   

Is this right for me?

This is suitable for any users for whom performance is becoming an issue, or any
users considering expanding their deployment with additional licenses, polling
engines or web servers. Recommended prerequisites for this course are
"Configuring Orion Views, Maps & Accounts" & "Configuring Orion Alerts &
Reports".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Orion Platform Scalability

On Demand

Watch Now

You've Read the Manual. Now What? Live SolarWinds Academy Training – SolarWinds
Lab #90

1 HR 30 MIN



On Demand

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

Learning materials:

   
 * For more information on topics covered in this episode:
   

Is this right for me?

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

available videos

You've Read the Manual. Now What? Live SolarWinds Lab #90

On Demand

Watch Now

Orion SDK Advanced Training (2018)

39 MIN



On Demand

Join Tim Danner, the Chief Architect of the Orion® Platform at SolarWinds®, as
he reviews the fundamentals of Orion API. Tim will provide a few use cases to
help you better understand how you can incorporate Orion API in your
environment.

What will this training cover?
• What is the Orion API?
• Use case: Get a list of active alerts
• Use case: Set a node custom property
• Use case: Acknowledge an alert

Is this right for me?

This course is suitable for all users of the Orion Platform SDK.

available videos

Orion SDK Advanced Training (2018)

On Demand

Watch Now

Orion Maps version 2020.2 Release Training

21 MIN



On Demand

Orion Maps version 2020.2 Release Training:

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of a map -

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

Learning materials:

   
 * MAPS Blog Posts with Detailed Examples
   

Is this right for me?

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of your maps.

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

available videos

Orion Maps version 2020.2 Release Training

On Demand

Watch Now

Troubleshooting NCM Jobs

4 MIN



On Demand

Learn basic checks and troubleshooting when running SolarWinds® Network
Configuration Manager (NCM) jobs.
• Recognize common issues and errors in NCM jobs.
• Perform initial diagnosis and basic troubleshooting with

Is this right for me?

For any customers interested in learning about basic troubleshooting in NCM

available videos

Troubleshooting Jobs in NCM

On Demand

Watch Now

SolarWinds® Hybrid Cloud Observability Release Training (On Demand Video)

34 MIN



On Demand

In this video, learn about the new SolarWinds Hybrid Cloud Observability
release. The video will cover what Hybrid Cloud Observability is, tiers and
features, upgrade and system requirements, and a live demo walk-through of the
installation process. The video will also cover a few other new features in the
2022.2 release.

Is this right for me?

This video is suitable for all new and existing SolarWinds customers looking to
learn more about SolarWinds Hybrid Cloud Observability, features, installation,
and upgrades.

available videos

SolarWinds® Hybrid Cloud Observability Release Training (On Demand Video)

On Demand

Watch Now

Configuring Orion Views, Maps & Accounts (On Demand Video)

1 HR 51 MIN



On Demand

On demand video of the Configuring Orion Views, Maps & Accounts class.

The SolarWinds Orion Platform hosts a suite of SolarWinds products, including
NPM, SAM, NTA, and more. This course offers a product-neutral introduction to
the Orion Core. We’ll cover web interface familiarization, using the discovery
wizard, creating maps and custom views, and account management.

Is this right for me?

This course is suitable for all users new to the Orion Platform product suite
(Core), including new users to NPM, SAM, NTA, NCM, IPAM, UDT, VNQM, SRM, VMAN
and WPM.

Recommended learning for the SolarWinds Certified Professional exam

available videos

Configuring Orion Views, Maps & Accounts

On Demand

Watch Now

Log Analyzer



Getting Started With Log Analyzer (On Demand)

39 MIN



On Demand

Learn how to use SolarWinds® Log Analyzer to capture and analyze syslog, SNMP
traps, and Windows events. Once received, use Log Analyzer functions to search
for events and view their details, create collection profiles for Windows
flat-file logs, or create rules to perform automated actions like adding tags or
executing an external program.

Is this right for me?

This training is intended for those who are new to Log Analyzer and want to
expand their log monitoring capabilities.

available videos

Getting Started With Log Analyzer

On Demand

Watch Now

Configuring Orion Alerts and Reports (On Demand Video)

1 HR 10 MIN



On Demand

Move beyond the default settings and discover how to use dependencies, custom
properties, customized reports and alerts to tailor your Orion Platform to your
environment. This course dives into advanced alerting and reporting with a
product-neutral look at the tools and features available, including web-based
reports. We build custom alerts, look at object dependencies and custom
properties, then create reports and integrate those reports into custom views.

Learning materials:

   
 * Configuring Orion Alerts and Reports Participant's Guide
   

Is this right for me?

This course is suitable for users proficient with Orion Platform management and
navigation, who are looking to discover new tips, tricks and ways to adapt their
Orion products to better suit their monitoring needs. Recommended prerequisite
for this course is "Configuring Orion Views, Maps & Accounts".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Configuring Orion Alerts & Reports

On Demand

Watch Now

Orion Platform Scalability (On Demand Video)

2 HR 18 MIN



On Demand

This course focuses on maximizing performance. This means tuning your equipment
to optimize its capabilities, tuning your polling intervals to capture the data
you need without bogging down the database with less critical data, and adding
additional pollers for load balancing and better network visibility.

Learning materials:

   
 * Orion Platform Scalability Participant's Guide
   

Is this right for me?

This is suitable for any users for whom performance is becoming an issue, or any
users considering expanding their deployment with additional licenses, polling
engines or web servers. Recommended prerequisites for this course are
"Configuring Orion Views, Maps & Accounts" & "Configuring Orion Alerts &
Reports".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Orion Platform Scalability

On Demand

Watch Now

You've Read the Manual. Now What? Live SolarWinds Academy Training – SolarWinds
Lab #90

1 HR 30 MIN



On Demand

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

Learning materials:

   
 * For more information on topics covered in this episode:
   

Is this right for me?

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

available videos

You've Read the Manual. Now What? Live SolarWinds Lab #90

On Demand

Watch Now

Orion SDK Advanced Training (2018)

39 MIN



On Demand

Join Tim Danner, the Chief Architect of the Orion® Platform at SolarWinds®, as
he reviews the fundamentals of Orion API. Tim will provide a few use cases to
help you better understand how you can incorporate Orion API in your
environment.

What will this training cover?
• What is the Orion API?
• Use case: Get a list of active alerts
• Use case: Set a node custom property
• Use case: Acknowledge an alert

Is this right for me?

This course is suitable for all users of the Orion Platform SDK.

available videos

Orion SDK Advanced Training (2018)

On Demand

Watch Now

Orion Maps version 2020.2 Release Training

21 MIN



On Demand

Orion Maps version 2020.2 Release Training:

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of a map -

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

Learning materials:

   
 * MAPS Blog Posts with Detailed Examples
   

Is this right for me?

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of your maps.

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

available videos

Orion Maps version 2020.2 Release Training

On Demand

Watch Now

Configuring Orion Views, Maps & Accounts (On Demand Video)

1 HR 51 MIN



On Demand

On demand video of the Configuring Orion Views, Maps & Accounts class.

The SolarWinds Orion Platform hosts a suite of SolarWinds products, including
NPM, SAM, NTA, and more. This course offers a product-neutral introduction to
the Orion Core. We’ll cover web interface familiarization, using the discovery
wizard, creating maps and custom views, and account management.

Is this right for me?

This course is suitable for all users new to the Orion Platform product suite
(Core), including new users to NPM, SAM, NTA, NCM, IPAM, UDT, VNQM, SRM, VMAN
and WPM.

Recommended learning for the SolarWinds Certified Professional exam

available videos

Configuring Orion Views, Maps & Accounts

On Demand

Watch Now

SolarWinds Hybrid Cloud Observability Flow Monitoring and Log Analysis

3 HR



Live Class

Hybrid Cloud Observability Flow Monitoring and Log Analysis training class are
designed to educate SolarWinds customers on effectively utilizing the Hybrid
Cloud Observability solution to monitor and manage network flow data and analyze
network and system logs. Participants will learn how to configure flows for use
in Hybrid Cloud Observability and how to sort, manage, monitor, and alert on
flows to understand applications and conversations consuming network bandwidth.
Participants will also learn how to effectively monitor and alert on syslogs,
traps, Windows event logs, and both Windows and Linux flat text files.

Click register on the scheduled time that best suits you. Please note that
classes that do not reach 20 registrations 1 week before the scheduled session
might be cancelled.



Is this right for me?

This course is designed for anyone who wishes to learn how to effectively use
the flow management and log analysis tools found in Hybrid Cloud Observability
and both the NetFlow Traffic Analyzer (NTA) and Log Analyzer (LA) modules.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

19 Mar 2024

1:00 AM - 4:00 AM

Live Class

Register Now

19 Mar 2024

9:00 AM - 12:00 PM

Live Class

Register Now

19 Mar 2024

2:00 PM - 5:00 PM

Live Class

Register Now

IP Address Manager



Orion Platform Scalability (On Demand Video)

2 HR 18 MIN



On Demand

This course focuses on maximizing performance. This means tuning your equipment
to optimize its capabilities, tuning your polling intervals to capture the data
you need without bogging down the database with less critical data, and adding
additional pollers for load balancing and better network visibility.

Learning materials:

   
 * Orion Platform Scalability Participant's Guide
   

Is this right for me?

This is suitable for any users for whom performance is becoming an issue, or any
users considering expanding their deployment with additional licenses, polling
engines or web servers. Recommended prerequisites for this course are
"Configuring Orion Views, Maps & Accounts" & "Configuring Orion Alerts &
Reports".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Orion Platform Scalability

On Demand

Watch Now

You've Read the Manual. Now What? Live SolarWinds Academy Training – SolarWinds
Lab #90

1 HR 30 MIN



On Demand

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

Learning materials:

   
 * For more information on topics covered in this episode:
   

Is this right for me?

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

available videos

You've Read the Manual. Now What? Live SolarWinds Lab #90

On Demand

Watch Now

Orion SDK Advanced Training (2018)

39 MIN



On Demand

Join Tim Danner, the Chief Architect of the Orion® Platform at SolarWinds®, as
he reviews the fundamentals of Orion API. Tim will provide a few use cases to
help you better understand how you can incorporate Orion API in your
environment.

What will this training cover?
• What is the Orion API?
• Use case: Get a list of active alerts
• Use case: Set a node custom property
• Use case: Acknowledge an alert

Is this right for me?

This course is suitable for all users of the Orion Platform SDK.

available videos

Orion SDK Advanced Training (2018)

On Demand

Watch Now

Orion Maps version 2020.2 Release Training

21 MIN



On Demand

Orion Maps version 2020.2 Release Training:

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of a map -

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

Learning materials:

   
 * MAPS Blog Posts with Detailed Examples
   

Is this right for me?

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of your maps.

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

available videos

Orion Maps version 2020.2 Release Training

On Demand

Watch Now

Getting Started with IP Address Manager (On Demand)

1 HR 5 MIN



On Demand

Learn how to deploy and utilize SolarWinds® IP Address Manager to manage IP
address, DHCP and DNS. The Manage IP Address, DHCP and DNS interfaces provide
intuitive interface to enable you to import subnets and IP addresses, add DCHP
scopes and add DNS zones and records.

Is this right for me?

This training is intended for those who are new to IP Address Manager and want
to enhance their IP address management capabilities.

available videos

Getting Started with IP Address Manager

On Demand

Watch Now

Utilizing the Request IP Address Form in SolarWinds® IP Address Manager

5 MIN



On Demand

Learn about a SolarWinds® IP Address Manager feature in this training. The
training will cover how to utilize the Request IP Address Form.

Is this right for me?

This course suits all new and existing SolarWinds® customers looking to learn
more about the Request IP Address Form of SolarWinds® IP Address Manager
feature.

available videos

Utilizing the Request IP Address Form in SolarWinds® IP Address Manager

On Demand

Watch Now

User Device Tracker



Configuring Orion Alerts and Reports (On Demand Video)

1 HR 10 MIN



On Demand

Move beyond the default settings and discover how to use dependencies, custom
properties, customized reports and alerts to tailor your Orion Platform to your
environment. This course dives into advanced alerting and reporting with a
product-neutral look at the tools and features available, including web-based
reports. We build custom alerts, look at object dependencies and custom
properties, then create reports and integrate those reports into custom views.

Learning materials:

   
 * Configuring Orion Alerts and Reports Participant's Guide
   

Is this right for me?

This course is suitable for users proficient with Orion Platform management and
navigation, who are looking to discover new tips, tricks and ways to adapt their
Orion products to better suit their monitoring needs. Recommended prerequisite
for this course is "Configuring Orion Views, Maps & Accounts".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Configuring Orion Alerts & Reports

On Demand

Watch Now

Orion Platform Scalability (On Demand Video)

2 HR 18 MIN



On Demand

This course focuses on maximizing performance. This means tuning your equipment
to optimize its capabilities, tuning your polling intervals to capture the data
you need without bogging down the database with less critical data, and adding
additional pollers for load balancing and better network visibility.

Learning materials:

   
 * Orion Platform Scalability Participant's Guide
   

Is this right for me?

This is suitable for any users for whom performance is becoming an issue, or any
users considering expanding their deployment with additional licenses, polling
engines or web servers. Recommended prerequisites for this course are
"Configuring Orion Views, Maps & Accounts" & "Configuring Orion Alerts &
Reports".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Orion Platform Scalability

On Demand

Watch Now

You've Read the Manual. Now What? Live SolarWinds Academy Training – SolarWinds
Lab #90

1 HR 30 MIN



On Demand

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

Learning materials:

   
 * For more information on topics covered in this episode:
   

Is this right for me?

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

available videos

You've Read the Manual. Now What? Live SolarWinds Lab #90

On Demand

Watch Now

Orion SDK Advanced Training (2018)

39 MIN



On Demand

Join Tim Danner, the Chief Architect of the Orion® Platform at SolarWinds®, as
he reviews the fundamentals of Orion API. Tim will provide a few use cases to
help you better understand how you can incorporate Orion API in your
environment.

What will this training cover?
• What is the Orion API?
• Use case: Get a list of active alerts
• Use case: Set a node custom property
• Use case: Acknowledge an alert

Is this right for me?

This course is suitable for all users of the Orion Platform SDK.

available videos

Orion SDK Advanced Training (2018)

On Demand

Watch Now

Orion Maps version 2020.2 Release Training

21 MIN



On Demand

Orion Maps version 2020.2 Release Training:

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of a map -

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

Learning materials:

   
 * MAPS Blog Posts with Detailed Examples
   

Is this right for me?

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of your maps.

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

available videos

Orion Maps version 2020.2 Release Training

On Demand

Watch Now

Getting Started With User Device Tracker (On Demand)

43 MIN



On Demand

SolarWinds® User Device Tracker (UDT) monitors the devices, ports, and users
associated with your network. It lets you analyze port use and capacity, be
alerted to issues before or as soon as they occur, find where devices are
connected in your network, and get detailed information about capacity analysis.

Is this right for me?

This training is intended for those who have an existing SolarWinds Orion®
Platform deployment and would like to learn how to track users or devices
connecting in their network.

available videos

Getting Started With User Device Tracker

On Demand

Watch Now

VoIP & Network Quality Manager



Configuring Orion Alerts and Reports (On Demand Video)

1 HR 10 MIN



On Demand

Move beyond the default settings and discover how to use dependencies, custom
properties, customized reports and alerts to tailor your Orion Platform to your
environment. This course dives into advanced alerting and reporting with a
product-neutral look at the tools and features available, including web-based
reports. We build custom alerts, look at object dependencies and custom
properties, then create reports and integrate those reports into custom views.

Learning materials:

   
 * Configuring Orion Alerts and Reports Participant's Guide
   

Is this right for me?

This course is suitable for users proficient with Orion Platform management and
navigation, who are looking to discover new tips, tricks and ways to adapt their
Orion products to better suit their monitoring needs. Recommended prerequisite
for this course is "Configuring Orion Views, Maps & Accounts".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Configuring Orion Alerts & Reports

On Demand

Watch Now

Orion Platform Scalability (On Demand Video)

2 HR 18 MIN



On Demand

This course focuses on maximizing performance. This means tuning your equipment
to optimize its capabilities, tuning your polling intervals to capture the data
you need without bogging down the database with less critical data, and adding
additional pollers for load balancing and better network visibility.

Learning materials:

   
 * Orion Platform Scalability Participant's Guide
   

Is this right for me?

This is suitable for any users for whom performance is becoming an issue, or any
users considering expanding their deployment with additional licenses, polling
engines or web servers. Recommended prerequisites for this course are
"Configuring Orion Views, Maps & Accounts" & "Configuring Orion Alerts &
Reports".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Orion Platform Scalability

On Demand

Watch Now

You've Read the Manual. Now What? Live SolarWinds Academy Training – SolarWinds
Lab #90

1 HR 30 MIN



On Demand

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

Learning materials:

   
 * For more information on topics covered in this episode:
   

Is this right for me?

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

available videos

You've Read the Manual. Now What? Live SolarWinds Lab #90

On Demand

Watch Now

Orion SDK Advanced Training (2018)

39 MIN



On Demand

Join Tim Danner, the Chief Architect of the Orion® Platform at SolarWinds®, as
he reviews the fundamentals of Orion API. Tim will provide a few use cases to
help you better understand how you can incorporate Orion API in your
environment.

What will this training cover?
• What is the Orion API?
• Use case: Get a list of active alerts
• Use case: Set a node custom property
• Use case: Acknowledge an alert

Is this right for me?

This course is suitable for all users of the Orion Platform SDK.

available videos

Orion SDK Advanced Training (2018)

On Demand

Watch Now

Orion Maps version 2020.2 Release Training

21 MIN



On Demand

Orion Maps version 2020.2 Release Training:

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of a map -

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

Learning materials:

   
 * MAPS Blog Posts with Detailed Examples
   

Is this right for me?

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of your maps.

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

available videos

Orion Maps version 2020.2 Release Training

On Demand

Watch Now

Getting Started With VoIP & Network Quality Manager

30 MIN



On Demand

Learn how SolarWinds® VoIP & Network Quality Manager (VNQM) helps you
troubleshoot performance problems with IP-based applications, including audio
conferencing, video conferencing, and web conferencing. After you configure
SolarWinds VNQM to monitor your IP SLA-capable and call manager devices, VNQM
provides real-time historical network performance and call quality statistics
you can use to quickly identify issues and take steps to resolve them.

Is this right for me?

This training is intended for those who want a new—or have an
existing—SolarWinds Orion® Platform deployment and who want to know how to
evaluate IP SLA-capable and call manager devices.

available videos

Getting Started With VoIP & Network Quality Manager

On Demand

Watch Now

Configuring Orion Views, Maps & Accounts (On Demand Video)

1 HR 51 MIN



On Demand

On demand video of the Configuring Orion Views, Maps & Accounts class.

The SolarWinds Orion Platform hosts a suite of SolarWinds products, including
NPM, SAM, NTA, and more. This course offers a product-neutral introduction to
the Orion Core. We’ll cover web interface familiarization, using the discovery
wizard, creating maps and custom views, and account management.

Is this right for me?

This course is suitable for all users new to the Orion Platform product suite
(Core), including new users to NPM, SAM, NTA, NCM, IPAM, UDT, VNQM, SRM, VMAN
and WPM.

Recommended learning for the SolarWinds Certified Professional exam

available videos

Configuring Orion Views, Maps & Accounts

On Demand

Watch Now

Enterprise Operations Console



Getting Started with Enterprise Operations Console (On Demand)

1 HR 53 MIN



On Demand

Learn SolarWinds® Enterprise Operations Console (EOC), a single, consolidated
command center to monitor network performance across your entire enterprise,
proactively maintain network stability, and respond to any network issues, even
if those issues occur at remote locations.

Learning materials:

   
 * Getting Started With Enterprise Operations Console Participants Guide
   

Is this right for me?

This training is intended for those who have existing SolarWinds Orion® Platform
deployment and would like to learn how to scale their monitoring

available videos

Getting Started With Enterprise Operations Console

On Demand

Watch Now

How to Enable Pass-Through Authentication in Enterprise Operations Console

4 MIN



On Demand

This video will show you how to configure pass-through authentication in
SolarWinds® Enterprise Operations Console (EOC). Pass-through authentication
expands on the EOC security models, providing a more flexible and scalable
configuration.

Is this right for me?

This video is intended for existing users of SolarWinds Enterprise Operations
Console to configure pass-through authentication.

available videos

How to Enable Pass-Through Authentication in Enterprise Operations Console

On Demand

Watch Now

Server & Application Monitor



2020.2 Release Training for Sysman Products SAM DPA VMAN SRM SCM WPM

29 MIN



On Demand

New Release Training for the following Sysman products.

The video includes a demo of SAM & DPA new features.

Server & Application Monitor (SAM) 2020.2
Virtualization Manager (VMAN) 2020.2
Storage Resource Monitor (SRM) 2020.2
Server Configuration Monitor (SCM) 2020.2
Database Performance Analyzer (DPA) 2020.2
Web Performance Monitor (WPM) 2020.2

Learning materials:

   
 * Participant Guide
   

Is this right for me?

Release training featuring demos of SAM and DPA.

available videos

Sysman version 2020.2 Release Training

On Demand

Watch Now

SAM - Building and Implementing Custom Application Templates (On Demand Video)

32 MIN



On Demand

Building and Implementing Custom Application Templates recorded on-demand video.
Move beyond the default settings and into highly customized application
monitoring, and examine some of SAM's more advanced features. Discover how to
use the SAM agent, AppStack, custom component monitors and custom templates to
expand your monitoring capabilities.

Learning materials:

   
 * Building & Implementing Custom Application Templates Participants Guide
   

Is this right for me?

This is a video recording of our live class.

Recommended learning for the SolarWinds Certified Professional exam

available videos

Building and Implementing Custom Application Templates

On Demand

Watch Now

Getting Started with Server & Application Monitor (On Demand Video)

1 HR 14 MIN



On Demand

This course offers new users an introduction to application monitoring,
configuration and setup, and practical use cases for some of the most commonly
used features of the product. This course is a great primer and will get you up
to speed quickly. Recommended prerequisites for this course are "Configuring
Orion Views, Maps & Accounts" & "Configuring the Orion Platform".

Learning materials:

   
 * Getting Started with Server & Application Monitor Participants Guide
   

available videos

Getting Started with Server and Application Monitor

On Demand

Watch Now

配置Orion视图、地图和帐户(点播视频)

2 HR 48 MIN



On Demand

SolarWinds®Orion®平台承载一套SolarWinds产品,包括网络性能监视器(NPM)、服务器和应用程序监视器(SAM)、NetFlow流量分析器(NTA)等。本课程提供Orion平台的产品中性介绍。我们将介绍如何创建地图和自定义视图以及帐户管理。

Is this right for me?

本课程适用于Orion平台产品套件的所有新用户,包括NPM、SAM、NTA、网络配置管理器(NCM)、IP地址管理器(IPAM)、用户设备跟踪器(UDT)、VoIP和网络质量管理器(VNQM)、存储资源监视器(SRM)、虚拟化管理器(VMAN)和Web性能监视器(WPM)的新用户。

available videos

配置Orion视图、地图和帐户(点播视频)

On Demand

Watch Now

部署Orion平台(点播视频)

1 HR 17 MIN



On Demand

SolarWinds
Orion平台提供一套SolarWinds产品,包括NPM、SAM、NTA等。本课程的目的是向新用户介绍Orion的核心功能,向用户介绍安装选项,并指导用户在一切就绪并运行之后需要做什么,包括讨论主要功能和如何导航web控制台

Is this right for me?

本课程适用于Orion平台产品套件的所有新用户

available videos

部署Orion平台(点播视频)

On Demand

Watch Now

配置Orion警报和报告 (点播视频)

2 HR 37 MIN



On Demand

超越默认设置,了解如何使用依赖项、自定义属性、自定义报告和警报来根据您的环境调整Orion®平台。本课程将深入探讨高级警报和报告,从产品中立的角度看可用的工具和功能,包括基于web的报告。我们构建自定义警报,查看对象依赖项和自定义属性,然后创建报表并将这些报表集成到自定义视图中。

Is this right for me?

本课程适用于精通Orion平台管理和导航的用户,他们希望发现新的提示、技巧和方法,以使其Orion平台产品更好地符合其监控需求。本课程推荐的先决条件是“配置Orion视图、地图和帐户”。

available videos

配置Orion警报和报告 (点播视频)

On Demand

Watch Now

Configuring Orion Alerts and Reports (On Demand Video)

1 HR 10 MIN



On Demand

Move beyond the default settings and discover how to use dependencies, custom
properties, customized reports and alerts to tailor your Orion Platform to your
environment. This course dives into advanced alerting and reporting with a
product-neutral look at the tools and features available, including web-based
reports. We build custom alerts, look at object dependencies and custom
properties, then create reports and integrate those reports into custom views.

Learning materials:

   
 * Configuring Orion Alerts and Reports Participant's Guide
   

Is this right for me?

This course is suitable for users proficient with Orion Platform management and
navigation, who are looking to discover new tips, tricks and ways to adapt their
Orion products to better suit their monitoring needs. Recommended prerequisite
for this course is "Configuring Orion Views, Maps & Accounts".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Configuring Orion Alerts & Reports

On Demand

Watch Now

Orion Platform Scalability (On Demand Video)

2 HR 18 MIN



On Demand

This course focuses on maximizing performance. This means tuning your equipment
to optimize its capabilities, tuning your polling intervals to capture the data
you need without bogging down the database with less critical data, and adding
additional pollers for load balancing and better network visibility.

Learning materials:

   
 * Orion Platform Scalability Participant's Guide
   

Is this right for me?

This is suitable for any users for whom performance is becoming an issue, or any
users considering expanding their deployment with additional licenses, polling
engines or web servers. Recommended prerequisites for this course are
"Configuring Orion Views, Maps & Accounts" & "Configuring Orion Alerts &
Reports".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Orion Platform Scalability

On Demand

Watch Now

You've Read the Manual. Now What? Live SolarWinds Academy Training – SolarWinds
Lab #90

1 HR 30 MIN



On Demand

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

Learning materials:

   
 * For more information on topics covered in this episode:
   

Is this right for me?

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

available videos

You've Read the Manual. Now What? Live SolarWinds Lab #90

On Demand

Watch Now

Orion SDK Advanced Training (2018)

39 MIN



On Demand

Join Tim Danner, the Chief Architect of the Orion® Platform at SolarWinds®, as
he reviews the fundamentals of Orion API. Tim will provide a few use cases to
help you better understand how you can incorporate Orion API in your
environment.

What will this training cover?
• What is the Orion API?
• Use case: Get a list of active alerts
• Use case: Set a node custom property
• Use case: Acknowledge an alert

Is this right for me?

This course is suitable for all users of the Orion Platform SDK.

available videos

Orion SDK Advanced Training (2018)

On Demand

Watch Now

Expert Series: How to comprehensively monitor Microsoft Exchange

1 HR 21 MIN



On Demand

There is more to monitoring Exchange than monitoring Mailboxes. Join Kevin and
Gina for a deep dive on how to comprehensively monitor the various components of
Exchange, including:
• Exchange roles & IIS with Server & Application Monitor (SAM)
• The load balancer with NetPath (an NPM feature)
• End user location with Web Performance Monitor
• Virtual and storage infrastructure layers with Virtualization Manager (VMAN) &
Storage Resource Monitor (SRM)

They’ll show you how to configure monitoring for all these components and tie
them together in one AppStack view.

About the presenters:
Kevin Sparenberg is a former SolarWinds customer and is now a product manager
@SolarWinds. His specialties include Cisco Networking, Windows Servers,
Microsoft Exchange, PowerShell, and information systems architecture. @kmsigma

Gina Minks is our Senior Product Marketing Manager focused on SAM. She has a
wealth of experience in the systems administration space with being a sysadmin,
a vExpert and an EMC Elect member. (@gminks).

Learning materials:

   
 * Guide to comprehensively monitor Exchange
   

Is this right for me?

If you have an on premises Exchange environment.

available videos

How to comprehensively monitor Microsoft Exchange

On Demand

Watch Now

Orion Maps version 2020.2 Release Training

21 MIN



On Demand

Orion Maps version 2020.2 Release Training:

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of a map -

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

Learning materials:

   
 * MAPS Blog Posts with Detailed Examples
   

Is this right for me?

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of your maps.

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

available videos

Orion Maps version 2020.2 Release Training

On Demand

Watch Now

Creating an Asset Inventory Report in SAM

7 MIN



On Demand

This video will walk you through how to create an asset inventory report in
SolarWinds® Server & Application Monitor (SAM). This information can also
benefit those interested in tracking asset depreciation, gathering information
for insurance purposes, or managing and maintaining their infrastructure.

Is this right for me?

This video is suitable for new and existing SAM users, especially those who keep
an eye of their server inventory.

available videos

Creating an Asset Inventory Report in SAM

On Demand

Watch Now

Creating SAM Alerts for API Pollers Effectively – Part 1

9 MIN



On Demand

In part one of the video, we’ll talk about what you need to create an effective
API poller.

Is this right for me?

You can review the requirements for an API poller to collect data from modern
application stacks and display it in SAM dashboards.

available videos

Creating SAM Alerts for API Pollers Effectively – Part 1

On Demand

Watch Now

Creating SAM Alerts for API Pollers Effectively – Part 2

8 MIN



On Demand

In part two of the video, we continue to discuss the requirements for an
effective API poller, how to configure monitored values, and a sample of an
alert integration with an API poller.

Is this right for me?

You can use the Alerts for API Poller feature to detect application issues by
using thresholds configured on an API poller.

available videos

Creating SAM Alerts for API Pollers Effectively – Part 2

On Demand

Watch Now

Monitoring BIND DNS Server on Linux Using SolarWinds® Server & Application
Monitor (SAM)

7 MIN



On Demand

This video will show you how to monitor a DNS Server running on Linux using
BIND. This monitor assesses the performance of a BIND service on Linux machines.
It uses Perl scripts for monitoring the performance of queries.

Is this right for me?

This video is intended for users who want to monitor their BIND DNS Servers on
Linux using SolarWinds® Server & Application Monitor

available videos

Monitoring BIND DNS Server on Linux Using SolarWinds® Server & Application
Monitor (SAM)

On Demand

Watch Now

Configuring Orion Views, Maps & Accounts (On Demand Video)

1 HR 51 MIN



On Demand

On demand video of the Configuring Orion Views, Maps & Accounts class.

The SolarWinds Orion Platform hosts a suite of SolarWinds products, including
NPM, SAM, NTA, and more. This course offers a product-neutral introduction to
the Orion Core. We’ll cover web interface familiarization, using the discovery
wizard, creating maps and custom views, and account management.

Is this right for me?

This course is suitable for all users new to the Orion Platform product suite
(Core), including new users to NPM, SAM, NTA, NCM, IPAM, UDT, VNQM, SRM, VMAN
and WPM.

Recommended learning for the SolarWinds Certified Professional exam

available videos

Configuring Orion Views, Maps & Accounts

On Demand

Watch Now

Virtualization Manager



Getting Started with Virtualization Manager (On Demand Video)

1 HR 18 MIN



On Demand

This video series will discuss the installation and configuration of SolarWinds®
Virtualization Manager (VMAN) and how to use all its features.

Learning materials:

   
 * Getting Started with Virtualization Manager Participant's Guide
   

Is this right for me?

New to VMAN

available videos

Getting Started with Virtualization Manager

On Demand

Watch Now

Configuring Orion Alerts and Reports (On Demand Video)

1 HR 10 MIN



On Demand

Move beyond the default settings and discover how to use dependencies, custom
properties, customized reports and alerts to tailor your Orion Platform to your
environment. This course dives into advanced alerting and reporting with a
product-neutral look at the tools and features available, including web-based
reports. We build custom alerts, look at object dependencies and custom
properties, then create reports and integrate those reports into custom views.

Learning materials:

   
 * Configuring Orion Alerts and Reports Participant's Guide
   

Is this right for me?

This course is suitable for users proficient with Orion Platform management and
navigation, who are looking to discover new tips, tricks and ways to adapt their
Orion products to better suit their monitoring needs. Recommended prerequisite
for this course is "Configuring Orion Views, Maps & Accounts".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Configuring Orion Alerts & Reports

On Demand

Watch Now

Orion Platform Scalability (On Demand Video)

2 HR 18 MIN



On Demand

This course focuses on maximizing performance. This means tuning your equipment
to optimize its capabilities, tuning your polling intervals to capture the data
you need without bogging down the database with less critical data, and adding
additional pollers for load balancing and better network visibility.

Learning materials:

   
 * Orion Platform Scalability Participant's Guide
   

Is this right for me?

This is suitable for any users for whom performance is becoming an issue, or any
users considering expanding their deployment with additional licenses, polling
engines or web servers. Recommended prerequisites for this course are
"Configuring Orion Views, Maps & Accounts" & "Configuring Orion Alerts &
Reports".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Orion Platform Scalability

On Demand

Watch Now

You've Read the Manual. Now What? Live SolarWinds Academy Training – SolarWinds
Lab #90

1 HR 30 MIN



On Demand

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

Learning materials:

   
 * For more information on topics covered in this episode:
   

Is this right for me?

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

available videos

You've Read the Manual. Now What? Live SolarWinds Lab #90

On Demand

Watch Now

Orion SDK Advanced Training (2018)

39 MIN



On Demand

Join Tim Danner, the Chief Architect of the Orion® Platform at SolarWinds®, as
he reviews the fundamentals of Orion API. Tim will provide a few use cases to
help you better understand how you can incorporate Orion API in your
environment.

What will this training cover?
• What is the Orion API?
• Use case: Get a list of active alerts
• Use case: Set a node custom property
• Use case: Acknowledge an alert

Is this right for me?

This course is suitable for all users of the Orion Platform SDK.

available videos

Orion SDK Advanced Training (2018)

On Demand

Watch Now

Orion Maps version 2020.2 Release Training

21 MIN



On Demand

Orion Maps version 2020.2 Release Training:

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of a map -

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

Learning materials:

   
 * MAPS Blog Posts with Detailed Examples
   

Is this right for me?

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of your maps.

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

available videos

Orion Maps version 2020.2 Release Training

On Demand

Watch Now

Storage Resource Monitor



Configuring Orion Alerts and Reports (On Demand Video)

1 HR 10 MIN



On Demand

Move beyond the default settings and discover how to use dependencies, custom
properties, customized reports and alerts to tailor your Orion Platform to your
environment. This course dives into advanced alerting and reporting with a
product-neutral look at the tools and features available, including web-based
reports. We build custom alerts, look at object dependencies and custom
properties, then create reports and integrate those reports into custom views.

Learning materials:

   
 * Configuring Orion Alerts and Reports Participant's Guide
   

Is this right for me?

This course is suitable for users proficient with Orion Platform management and
navigation, who are looking to discover new tips, tricks and ways to adapt their
Orion products to better suit their monitoring needs. Recommended prerequisite
for this course is "Configuring Orion Views, Maps & Accounts".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Configuring Orion Alerts & Reports

On Demand

Watch Now

Orion Platform Scalability (On Demand Video)

2 HR 18 MIN



On Demand

This course focuses on maximizing performance. This means tuning your equipment
to optimize its capabilities, tuning your polling intervals to capture the data
you need without bogging down the database with less critical data, and adding
additional pollers for load balancing and better network visibility.

Learning materials:

   
 * Orion Platform Scalability Participant's Guide
   

Is this right for me?

This is suitable for any users for whom performance is becoming an issue, or any
users considering expanding their deployment with additional licenses, polling
engines or web servers. Recommended prerequisites for this course are
"Configuring Orion Views, Maps & Accounts" & "Configuring Orion Alerts &
Reports".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Orion Platform Scalability

On Demand

Watch Now

You've Read the Manual. Now What? Live SolarWinds Academy Training – SolarWinds
Lab #90

1 HR 30 MIN



On Demand

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

Learning materials:

   
 * For more information on topics covered in this episode:
   

Is this right for me?

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

available videos

You've Read the Manual. Now What? Live SolarWinds Lab #90

On Demand

Watch Now

Orion SDK Advanced Training (2018)

39 MIN



On Demand

Join Tim Danner, the Chief Architect of the Orion® Platform at SolarWinds®, as
he reviews the fundamentals of Orion API. Tim will provide a few use cases to
help you better understand how you can incorporate Orion API in your
environment.

What will this training cover?
• What is the Orion API?
• Use case: Get a list of active alerts
• Use case: Set a node custom property
• Use case: Acknowledge an alert

Is this right for me?

This course is suitable for all users of the Orion Platform SDK.

available videos

Orion SDK Advanced Training (2018)

On Demand

Watch Now

Orion Maps version 2020.2 Release Training

21 MIN



On Demand

Orion Maps version 2020.2 Release Training:

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of a map -

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

Learning materials:

   
 * MAPS Blog Posts with Detailed Examples
   

Is this right for me?

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of your maps.

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

available videos

Orion Maps version 2020.2 Release Training

On Demand

Watch Now

Server Configuration Monitor



Configuring Orion Alerts and Reports (On Demand Video)

1 HR 10 MIN



On Demand

Move beyond the default settings and discover how to use dependencies, custom
properties, customized reports and alerts to tailor your Orion Platform to your
environment. This course dives into advanced alerting and reporting with a
product-neutral look at the tools and features available, including web-based
reports. We build custom alerts, look at object dependencies and custom
properties, then create reports and integrate those reports into custom views.

Learning materials:

   
 * Configuring Orion Alerts and Reports Participant's Guide
   

Is this right for me?

This course is suitable for users proficient with Orion Platform management and
navigation, who are looking to discover new tips, tricks and ways to adapt their
Orion products to better suit their monitoring needs. Recommended prerequisite
for this course is "Configuring Orion Views, Maps & Accounts".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Configuring Orion Alerts & Reports

On Demand

Watch Now

Orion Platform Scalability (On Demand Video)

2 HR 18 MIN



On Demand

This course focuses on maximizing performance. This means tuning your equipment
to optimize its capabilities, tuning your polling intervals to capture the data
you need without bogging down the database with less critical data, and adding
additional pollers for load balancing and better network visibility.

Learning materials:

   
 * Orion Platform Scalability Participant's Guide
   

Is this right for me?

This is suitable for any users for whom performance is becoming an issue, or any
users considering expanding their deployment with additional licenses, polling
engines or web servers. Recommended prerequisites for this course are
"Configuring Orion Views, Maps & Accounts" & "Configuring Orion Alerts &
Reports".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Orion Platform Scalability

On Demand

Watch Now

You've Read the Manual. Now What? Live SolarWinds Academy Training – SolarWinds
Lab #90

1 HR 30 MIN



On Demand

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

Learning materials:

   
 * For more information on topics covered in this episode:
   

Is this right for me?

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

available videos

You've Read the Manual. Now What? Live SolarWinds Lab #90

On Demand

Watch Now

Orion SDK Advanced Training (2018)

39 MIN



On Demand

Join Tim Danner, the Chief Architect of the Orion® Platform at SolarWinds®, as
he reviews the fundamentals of Orion API. Tim will provide a few use cases to
help you better understand how you can incorporate Orion API in your
environment.

What will this training cover?
• What is the Orion API?
• Use case: Get a list of active alerts
• Use case: Set a node custom property
• Use case: Acknowledge an alert

Is this right for me?

This course is suitable for all users of the Orion Platform SDK.

available videos

Orion SDK Advanced Training (2018)

On Demand

Watch Now

Orion Maps version 2020.2 Release Training

21 MIN



On Demand

Orion Maps version 2020.2 Release Training:

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of a map -

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

Learning materials:

   
 * MAPS Blog Posts with Detailed Examples
   

Is this right for me?

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of your maps.

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

available videos

Orion Maps version 2020.2 Release Training

On Demand

Watch Now

Getting Started With Server Configuration Monitor (On Demand)

35 MIN



On Demand

Learn about SolarWinds® Server Configuration Monitor. SCM detects and compares
configuration changes to your servers, databases, and applications. It
integrates a policy compliance engine aimed at helping IT teams simplify and
more efficiently achieve compliance and compliance reporting

Is this right for me?

Learn about SolarWinds® Server Configuration Monitor. SCM detects and compares
configuration changes to your servers, databases, and applications. It
integrates a policy compliance engine aimed at helping IT teams simplify and
more efficiently achieve compliance and compliance reporting

available videos

Getting Started With Server Configuration Monitor (SCM)

On Demand

Watch Now

Web Performance Monitor



Configuring Orion Alerts and Reports (On Demand Video)

1 HR 10 MIN



On Demand

Move beyond the default settings and discover how to use dependencies, custom
properties, customized reports and alerts to tailor your Orion Platform to your
environment. This course dives into advanced alerting and reporting with a
product-neutral look at the tools and features available, including web-based
reports. We build custom alerts, look at object dependencies and custom
properties, then create reports and integrate those reports into custom views.

Learning materials:

   
 * Configuring Orion Alerts and Reports Participant's Guide
   

Is this right for me?

This course is suitable for users proficient with Orion Platform management and
navigation, who are looking to discover new tips, tricks and ways to adapt their
Orion products to better suit their monitoring needs. Recommended prerequisite
for this course is "Configuring Orion Views, Maps & Accounts".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Configuring Orion Alerts & Reports

On Demand

Watch Now

Orion Platform Scalability (On Demand Video)

2 HR 18 MIN



On Demand

This course focuses on maximizing performance. This means tuning your equipment
to optimize its capabilities, tuning your polling intervals to capture the data
you need without bogging down the database with less critical data, and adding
additional pollers for load balancing and better network visibility.

Learning materials:

   
 * Orion Platform Scalability Participant's Guide
   

Is this right for me?

This is suitable for any users for whom performance is becoming an issue, or any
users considering expanding their deployment with additional licenses, polling
engines or web servers. Recommended prerequisites for this course are
"Configuring Orion Views, Maps & Accounts" & "Configuring Orion Alerts &
Reports".

Recommended learning for the SolarWinds Certified Professional exam

available videos

Orion Platform Scalability

On Demand

Watch Now

You've Read the Manual. Now What? Live SolarWinds Academy Training – SolarWinds
Lab #90

1 HR 30 MIN



On Demand

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

Learning materials:

   
 * For more information on topics covered in this episode:
   

Is this right for me?

Senior Technical Trainer Cheryl Nomanson covers three SolarWinds Academy product
training topics in one jam-packed special episode of SolarWinds Lab. Episode
includes technical training on how to customize node status, how to optimize
alerts, and what views and dashboards to use when and why.

available videos

You've Read the Manual. Now What? Live SolarWinds Lab #90

On Demand

Watch Now

Orion SDK Advanced Training (2018)

39 MIN



On Demand

Join Tim Danner, the Chief Architect of the Orion® Platform at SolarWinds®, as
he reviews the fundamentals of Orion API. Tim will provide a few use cases to
help you better understand how you can incorporate Orion API in your
environment.

What will this training cover?
• What is the Orion API?
• Use case: Get a list of active alerts
• Use case: Set a node custom property
• Use case: Acknowledge an alert

Is this right for me?

This course is suitable for all users of the Orion Platform SDK.

available videos

Orion SDK Advanced Training (2018)

On Demand

Watch Now

Orion Maps version 2020.2 Release Training

21 MIN



On Demand

Orion Maps version 2020.2 Release Training:

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of a map -

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

Learning materials:

   
 * MAPS Blog Posts with Detailed Examples
   

Is this right for me?

Updates to Orion Maps 2020.2 include features to aid in the design and
customization of your maps.

This video demonstrates the new and improved Canvas Toolbar and Properties Panel
and how to build a map.

available videos

Orion Maps version 2020.2 Release Training

On Demand

Watch Now

Getting Started With Web Performance Monitor (WPM)

25 MIN



On Demand

This is the best place to help you get started with and set up SolarWinds® Web
Performance Monitor (WPM).
• Understand the components to achieve a comprehensive web performance
monitoring
• Recognize requirements and best practices to set up and use WPM

Is this right for me?

For any customers interested in learning about Web Performance Monitor.

available videos

Getting Started With Web Performance Monitor (WPM)

On Demand

Watch Now

Configuring Orion Views, Maps & Accounts (On Demand Video)

1 HR 51 MIN



On Demand

On demand video of the Configuring Orion Views, Maps & Accounts class.

The SolarWinds Orion Platform hosts a suite of SolarWinds products, including
NPM, SAM, NTA, and more. This course offers a product-neutral introduction to
the Orion Core. We’ll cover web interface familiarization, using the discovery
wizard, creating maps and custom views, and account management.

Is this right for me?

This course is suitable for all users new to the Orion Platform product suite
(Core), including new users to NPM, SAM, NTA, NCM, IPAM, UDT, VNQM, SRM, VMAN
and WPM.

Recommended learning for the SolarWinds Certified Professional exam

available videos

Configuring Orion Views, Maps & Accounts

On Demand

Watch Now

Patch Manager



2020.2 Release Training for Security Products

40 MIN



On Demand

Release training for SEM, ARM, Patch version 2020.2

Learning materials:

   
 * Participant Guide
   

available videos

Security Products: SEM ARM and Patch Manager 2020.2 Release Training

On Demand

Watch Now

Getting Started With Patch Manager (On Demand)

31 MIN



On Demand

Learn how to deploy and use SolarWinds® Patch Manager to manage Microsoft and
third-party updates. Once updates are downloaded to the WSUS server, use Patch
Manager functions to manage the updates and the WSUS server. Publish and approve
third-party software update packages from SolarWinds Patch Manager to the WSUS
server for deployment to your managed systems.

Is this right for me?

First time Patch Manager users as well as customers migrating from other Patch
Management applications.

available videos

Getting Started With Patch Manager

On Demand

Watch Now

Getting Started with Patch Manager

2 HR



Live Class

Dive into the intricate world of patch management with our comprehensive class
covering key topics that are essential for securing and maintaining systems.
Whether you're an IT professional, system administrator, cybersecurity
enthusiast, or someone eager to bolster your knowledge, this course is designed
to equip you with practical skills and insights.

Is this right for me?

If you're working in IT, managing systems, a cybersecurity enthusiast, or simply
interested in securing and maintaining systems, this class is tailor-made for
you! Join us to master the essentials of patch management and bolster your
skills in safeguarding digital environments.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

25 Mar 2024

6:00 PM - 8:00 PM

Live Class

Register Now

Access Rights Manager



Access Rights Manager™ (ARM) Installation and Configuration

17 MIN



On Demand

This video will walk you through the download, installation, and license
activation of the ARM Server software.



available videos

Access Rights Manager™ Installation and Configuration

On Demand

Watch Now

Access Rights Manager™ Introduction to Architecture

11 MIN



On Demand

This video discusses the architecture of Access Rights Manager.



available videos

ARM: Introduction to Architecture

On Demand

Watch Now

ARM Scan and Logga Configuration

12 MIN



On Demand

This video will discuss Scan and Logga configuration options with important
notes and walk you through a few examples

Is this right for me?

This video will discuss Scan and Logga configuration options with important
notes and walk you through a few examples

available videos

SzgCgSeSY3ygb4eus8bsVS

On Demand

Watch Now

Getting Started with Access Rights Manager (On Demand Video)

2 HR 41 MIN



On Demand

Getting Started with ARM recorded class.
This course serves as an introduction to SolarWinds® Access Rights Manager
(ARM). We will discuss the hardware and software requirements, permissions
needed, and features of each module. We will then walk through the product’s
installation, configuration, and interface.

This training is intended to quickly bring you up to speed on all the new
product improvements.

Presenter: Jason Dee, SolarWinds Technical Trainer

Learning materials:

   
 * Getting Started with SolarWinds Access Rights Manager Participant's Guide
   

Is this right for me?

Anyone new to Access Rights Manager

Recommended learning for the SolarWinds Certified Professional exam

available videos

Getting Started with SolarWinds Access Rights Manager

On Demand

Watch Now

Configuring Active Directory Scan in Access Rights Manager

17 MIN



On Demand

Learn the ins and outs of adequately configuring an Active Directory scan in
Access Rights Manager. This video will discuss the primary and multiple advanced
configurations to customize it to your environment.

Is this right for me?

Refer to this video to tailor your Active Directory scan to your environment.

available videos

Configuring Active Directory Scan in Access Rights Manager

On Demand

Watch Now

Migrating Your Access Rights Manager SQL Database to a New Database Instance

10 MIN



On Demand

Walkthrough all the steps in migrating an ARM database from one server or
instance to another.

Is this right for me?

Access Rights Manager administrators who want to know more about ARM database
management and configuration

available videos

Migrating Your Access Rights Manager SQL Database to a New Database Instance

On Demand

Watch Now

Database Performance Analyzer



Getting Started with Database Performance Analyzer (On Demand Video)

1 HR 42 MIN



On Demand

We introduce Database Performance Analyzer (DPA) and discuss best practices for
using DPA to troubleshoot performance issues with the database environments.
We cover the installation and architecture of DPA, and demonstrate how to
configure the alerts and reports available in DPA for your needs. We also
explore how to best use some of the features of DPA to find the root causes of
performance issues in your environment and get suggestions on how they could be
resolved.

Learning materials:

   
 * Getting Started with Database Performance Analyzer Participants Guide
   

Is this right for me?

Suitable for all new users of Database Performance Analyzer.

available videos

Getting Started with Database Performance Analyzer

On Demand

Watch Now

DPA Intermediate: Storage I/O, Alerting & Reports and Integration with the Orion
Platform

2 HR



On Demand

In this course you will learn how to use the Storage I/O tab to understand if
database performance issues are caused by storage bottlenecks. In addition, you
will learn how to customize DPA alerts and reports and integrate DPA with the
Orion Platform. We will also cover lesser-known but high impact features
including annotations and the analyze query.

Is this right for me?

Students should be familiar with the basics of DPA, outlined in these training
courses: Introduction to Database Performance Analyzer (recorded) or Database
Performance Analyzer Fundamentals.
https://customerportal.solarwinds.com/VirtualClassrooms/#201

available videos

DPA Intermediate

On Demand

Watch Now

Configuring Active Directory and Other LDAP Implementations for DPA

8 MIN



On Demand

This Quick Byte video will show you how to use Active Directory or LDAP user
authentication in SolarWinds® Database Performance Analyzer (DPA).

Is this right for me?

This course is right for you if you want to integrate your Active Directory in
DPA for easy user management.

available videos

Configuring Active Directory and Other LDAP Implementations for DPA

On Demand

Watch Now

Steps in Registering On-Premise Oracle Instance on DPA

4 MIN



On Demand

Complete the following tasks to register an individual Oracle database instance
for monitoring with DPA.

Is this right for me?

This video is suitable to Database Administrators and users of DPA who wish to
register on-premises Oracle database instances in DPA.

available videos

Steps in Registering On-Premise Oracle Instance on DPA

On Demand

Watch Now

Tips and Tricks in Troubleshooting Connection Issues for SQL Server

4 MIN



On Demand

This video helps you troubleshoot problems encountered while setting up DPA,
creating SQL Server repositories, or registering SQL Server databases for
monitoring in DPA.

Is this right for me?

This video is suitable to DPA administrators who wish to have the knowledge to
resolve problems encountered in setting up SQL Server instances in DPA

available videos

Tips and Tricks in Trouble Shooting Connection Issues for SQL Server

On Demand

Watch Now

Using the SolarWinds® Database Performance Analyzer (DPA) REST API

40 MIN



On Demand

Use the DPA REST API to securely connect to the DPA server and issue commands.
DPA API calls can retrieve information and automate management tasks, such as
registering database instances, stopping and starting monitors, adding
annotations, and allocating licenses.

Is this right for me?

This class is intended for advanced users who wish to automate their SolarWinds®
Database Performance Analyzer tasks through REST API

available videos

Using the SolarWinds® Database Performance Analyzer (DPA) REST API

On Demand

Watch Now

2020.2 Release Training for NPM, NTA, NCM, LA& VNQM IPAM UDT

1 HR 21 MIN



On Demand

New Release training for 2020.2 Release Training for the following products:

Network Performance Monitor (NPM) 2020.2
Network Configuration Manager (NCM) 2020.2
NetFlow Traffic Analyzer (NTA) 2020.2
IP Address Manager (IPAM) 2020.2
User Device Tracker (UDT) 2020.2
VoIP & Network Quality Manager (VNQM) 2020.2
Log Analyzer (LA) 2020.2
Enterprise Operations Console (EOC) 2020.2

Learning materials:

   
 * Participant Guide
   

Is this right for me?

If you are curious to learn what is new in version 2020.2 with any of the Netman
products:

Network Performance Monitor (NPM) 2020.2
Network Configuration Manager (NCM) 2020.2
NetFlow Traffic Analyzer (NTA) 2020.2
IP Address Manager (IPAM) 2020.2
User Device Tracker (UDT) 2020.2
VoIP & Network Quality Manager (VNQM) 2020.2
Log Analyzer (LA) 2020.2
Enterprise Operations Console (EOC) 2020.2

available videos

Netman 2020.2 Release Training

On Demand

Watch Now

Tips and Tricks in Deploying Database Performance Analyzer to the cloud

6 MIN



On Demand

Learn how to deploy SolarWinds® DPA in cloud environments effectively.

Is this right for me?

This training is intended for those with an existing SolarWinds® DPA and those
interested in testing it out.

available videos

Tips and Tricks in Deploying Database Performance Analyzer to the cloud

On Demand

Watch Now

Database Tools and Installation

3 HR 30 MIN



Live Class

In this course, the attendee will learn what products and features are available
for monitoring and troubleshooting Database performance issues. The topics
covered in this course are Installation, Licensing, and Architecture.

Is this right for me?

Are you new to SolarWinds Database Monitoring? This course is targeted at
entry-level students who need to understand the features and processes of these
SolarWinds Database Monitoring tools to improve the stability and reliability of
the Database Tier of their solutions.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

18 Mar 2024

6:00 PM - 9:30 PM

Live Class

Register Now

Navigating the SolarWinds Database Monitoring Tools and Alerts and Reports

2 HR 30 MIN



Live Class

In this course, the attendee will learn what products and features are available
for monitoring and troubleshooting Database performance issues. The topics
covered in this course are Navigation of the Tool’s Interfaces, Generating
Reports, and Configuring Alerts, User and Group Overview.

Is this right for me?

Are you new to SolarWinds Database Monitoring? This course is targeted at
entry-level students who need to understand the features and processes of these
SolarWinds Database Monitoring tools to improve the stability and reliability of
the Database Tier of their solutions

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

19 Mar 2024

6:00 PM - 8:30 PM

Live Class

Register Now

Using SolarWinds Database Monitoring Tools and Troubleshooting Methodologies

4 HR



Live Class

In this course, the attendee will learn what products and features are available
for monitoring and troubleshooting Database performance issues. The topic
covered in this course is Troubleshooting Methodology.

Is this right for me?

Are you new to SolarWinds Database Monitoring? This course is targeted at
entry-level students who need to understand the features and processes of these
SolarWinds Database Monitoring tools to improve the stability and reliability of
the Database Tier of their solutions.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

20 Mar 2024

6:00 PM - 10:00 PM

Live Class

Register Now

Database Performance Monitor



Getting Started with Database Performance Monitor (DPM)

1 HR 13 MIN



On Demand

Database Performance Monitor is a SaaS solution designed to provide
observability into your NoSQL and open-source databases.

This video covers the following topics:

Selecting Hosts
Summary Page
Explorer
Profiler
Best Practices Page
Events Page
Change Markers
Queries Page
Samples Explorer
Charts Dashboards
Metrics Page
Notebooks
Alerts



available videos

Getting Started with Database Performance Monitor

On Demand

Watch Now

SQL Sentry



Getting Started With SQL Sentry (On Demand)

4 HR 55 MIN



On Demand

In this video, you will be introduced to SolarWinds® SQL Sentry. You will learn
how to navigate the product's features to investigate, troubleshoot and optimize
your Microsoft SQL Server environment. Additional topics will also include
installation, architecture, and license management.

Is this right for me?

This training is intended for those new to SQL Sentry or needing to expand their
knowledge of the product's features.

available videos

Getting Started With SQL Sentry

On Demand

Watch Now

Overview of SQL Sentry

5 MIN



On Demand

A brief overview of the functionality of SQL Sentry.

Is this right for me?

For customers interested in learning about monitoring their SQL Server
environment with SolarWinds® SQL Sentry®.

available videos

Overview of SQL Sentry

On Demand

Watch Now

Administrating SQL Sentry

2 HR 1 MIN



On Demand

This course intends to build upon the knowledge gained in the Getting Started
with SQL Sentry course. Learn how to create and organize users and groups,
manage, and maintain SQL Sentry components, and Hybrid and Cloud Administration.

Is this right for me?

This course is intended for those who have completed the Getting Started with
SQL Sentry course or have experience using the Client Application for SQL
Sentry.

available videos

Administrating SQL Sentry

On Demand

Watch Now

Database Tools and Installation

3 HR 30 MIN



Live Class

In this course, the attendee will learn what products and features are available
for monitoring and troubleshooting Database performance issues. The topics
covered in this course are Installation, Licensing, and Architecture.

Is this right for me?

Are you new to SolarWinds Database Monitoring? This course is targeted at
entry-level students who need to understand the features and processes of these
SolarWinds Database Monitoring tools to improve the stability and reliability of
the Database Tier of their solutions.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

18 Mar 2024

6:00 PM - 9:30 PM

Live Class

Register Now

Navigating the SolarWinds Database Monitoring Tools and Alerts and Reports

2 HR 30 MIN



Live Class

In this course, the attendee will learn what products and features are available
for monitoring and troubleshooting Database performance issues. The topics
covered in this course are Navigation of the Tool’s Interfaces, Generating
Reports, and Configuring Alerts, User and Group Overview.

Is this right for me?

Are you new to SolarWinds Database Monitoring? This course is targeted at
entry-level students who need to understand the features and processes of these
SolarWinds Database Monitoring tools to improve the stability and reliability of
the Database Tier of their solutions

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

19 Mar 2024

6:00 PM - 8:30 PM

Live Class

Register Now

Using SolarWinds Database Monitoring Tools and Troubleshooting Methodologies

4 HR



Live Class

In this course, the attendee will learn what products and features are available
for monitoring and troubleshooting Database performance issues. The topic
covered in this course is Troubleshooting Methodology.

Is this right for me?

Are you new to SolarWinds Database Monitoring? This course is targeted at
entry-level students who need to understand the features and processes of these
SolarWinds Database Monitoring tools to improve the stability and reliability of
the Database Tier of their solutions.

upcoming trainings

(UTC+01:00) Casablanca Change Time Zone

20 Mar 2024

6:00 PM - 10:00 PM

Live Class

Register Now

Dameware Remote Everywhere



Dameware Remote Everywhere Training Playlist

33 MIN



On Demand

Dameware Remote Everywhere Training Playlist contains short videos that help you
get up to speed using Dameware Remote Everywhere.

Is this right for me?

This playlist can be watched collectively or select a video topic as needed

available videos

Dameware Product Training Playlist

On Demand

Watch Now

Web Help Desk



Web Help Desk Fundamentals: Installation, Configuration and Ticketing

1 HR 15 MIN



On Demand

In this training, Caroline Musindi, Web Help Desk (WHD) Application Engineer,
will show you how to install and configure WHD as well as set up ticketing
through email and the WHD web application.

Learning materials:

   
 * Topical Training Videos
   
 * Web Help Desk Getting Started Guide
   

Is this right for me?

If you are new to WHD, this course is right for you.

available videos

Web Help Desk Fundamentals

On Demand

Watch Now

The SolarWinds Platform

8 MIN



On Demand

This video discusses the SolarWinds Platform, its different components, and how
they work together to monitor our customers’ diverse environments.

Is this right for me?

This video is suitable for anyone who wishes to understand what the SolarWinds
Platform and its components are and what the difference is between the Orion
Platform, the SolarWinds Self-Hosted Platform, Hybrid Cloud Observability, and
SolarWinds Observability.

available videos

The SolarWinds Platform

On Demand

Watch Now

ipMonitor



Welcome to SolarWinds ipMonitor

9 MIN



On Demand

Introduction to ipMonitor:

#1 Product overview
#2 System and port requirements
#3 Installation best practices

Is this right for me?

For any customers interested in learning about SolarWinds® ipMonitor.

available videos

Welcome to SolarWinds ipMonitor

On Demand

Watch Now

Getting Started With SolarWinds ipMonitor

12 MIN



On Demand

Watch this section to understand the basics of ipMonitor:

#4 Network discovery and optimizing your dashboard
#5 Managing accounts and credentials
#6 Adding, configuring, and optimizing monitors

Is this right for me?

For any customers interested in learning about SolarWinds® ipMonitor®.

available videos

Getting Started With SolarWinds ipMonitor

On Demand

Watch Now

Optimizing Your SolarWinds ipMonitor

14 MIN



On Demand

Watch this section to learn how you can optimize your ipMonitor installation to
take full advantage of its features:

#7 Groups and dependencies
#8 Customizing tags, properties, and smart groups
#9 Creating and managing alerts
#10 Managing and scheduling reports
#11 Creating and using ipMonitor maps

Is this right for me?

For any customers interested in learning about SolarWinds® ipMonitor®.

available videos

Optimizing Your SolarWinds ipMonitor

On Demand

Watch Now

SolarWinds ipMonitor Extended Tools and Settings

7 MIN



On Demand

Watch this section to learn more about ipMonitor settings and its extended
tools:

#12 Managing your ipMonitor settings
#13 Capturing a specific substring using Regex Wizard
#14 Using the SNMP tree and SNMP Wizard function
#15 Best practices for account management

Is this right for me?

For customers interested in learning more about advanced options of SolarWinds®
ipMonitor®.

available videos

SolarWinds ipMonitor Extended Tools and Settings

On Demand

Watch Now

AppOptics



Docker Plug-in Installation

4 MIN



On Demand

Docker Integration

Learning materials:

   
 * Docker Integration Documentation
   

Is this right for me?

Docker Integration

available videos

Docker Integration Installation

On Demand

Watch Now

AppOptics On-boarding Training Playlist

32 MIN



On Demand

Simple How-to videos to get you up and running with AppOptics.

Topics covered:

Pinpoint the root cause of performance issues
EosY Performance Monitoring
150+ Plugins and Integrations
Monitor Latency in Correlation with Deployment Events
Saas based monitoring of your services and custom applications
Code-Level Diagnostics
Cloud Infrastructure Monitoring for Root Cause Analysis
Distributed Tracing to debug Microservice Performance
Monitor Latency in Correlation with Deployment Events
Monitor Performance in Correlation with Shared Code
Pinpoint performance to resolve “Stop the World” or STW Garba

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For users who are new to AppOptics

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AppOpitcs Getting Started Playlist

On Demand

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Linux Java Agent Installation

7 MIN



On Demand

Linux Java Agent Installation

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Linux Java Agent Installation

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Linux Java Agent Installation

On Demand

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AppOptics Creating Alerts

8 MIN



On Demand

This video demonstrates how to create alerts.



available videos

Creating Alerts

On Demand

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Investigating Service Error Rates and Response Time Issues

3 MIN



On Demand

Investigating Service Error Rates and Response Time Issues



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Investigating Service Error Rates and Response Times

On Demand

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