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Virtual Conference


AUGUST VIRTUAL: GAINING BETTER INSIGHT INTO WORKER NEEDS AND AMBITIONS

Wednesday, August 07, 2024
6:00 pm CET - 10:30 pm CET
Register Now


TOPIC

EMPLOYEE ENGAGEMENT: GAINING BETTER INSIGHT INTO WORKER NEEDS AND AMBITIONS



From traditional methods like town-hall meetings and surveys to new technology,
leaders need well-drawn insights about evolving patterns and trends in their
workforces. How can fresh approaches, including AI and other technology, be
deployed in a way that brings new understanding yet still respects privacy and
the individual human factors at play? What approaches will bring employers new
empathy for worker needs, ambitions, and well-being? 

From Day One is a Recertification Provider for SHRM and HRCI. This session is
eligible for 3 credits from both organizations. The Activity IDs will be sent to
attendees after the conclusion of the session.



--------------------------------------------------------------------------------


SPEAKERS

SONYA ECHOLS

Comcast

Vice President, Human Resources

SARAH WALTMAN

Dentsply Sirona

VP, Global Talent Management & Organizational Development

CHRIS COULTAS, PHD

McKesson Corporation

Senior Director, Employee Performance & Engagement

MELISSA LUFF LOIZIDES

Zebra Technologies

Vice President, Human Resources

MICHELLE BARTLETT

Akamai Technologies, Inc.

Senior Director, IT Change Management

JENNIFER NEILSON

IQVIA

Director, Human Resources

JACQUELINE SILVESTROV

TD Bank

Head of WOW! Colleague Experiences, Engagement and Appreciation

LYDIA DISHMAN

Fast Company

Senior Editor, Growth and Engagement

ROB CATALANO

WorkTango

Chief Engagement Officer

REBECCA WARREN

Eightfold AI

Director, Talent Centered Transformation

EMILY MCCRARY-RUIZ-ESPARZA

From Day One Contributing Editor

Journalist

ANDREA COOPER

Talkspace

Chief People Officer

STEVE ARNTZ

Campfire

CEO

ANGELA SUTHRAVE

Accolade

VP, Product Management

SHAWN OVERCAST

Explorance

Chief Insights Officer

KELLI BURNS

Accolade

Chief Information Security Officer and Senior Vice President

KRISTEN MCGILL

ZayZoon

Chief People Officer

JENNY SUCOV

Journalist and Editor

Health & Well-Being

PATRICK HYLAND

Remesh

Organizational Psychologist & Strategic Advisor


SARAH WALTMAN

Dentsply Sirona

Sarah Waltman is the Vice President of Talent Management & Organizational
Development for Dentsply Sirona. Sarah is an accomplished talent &
organizational effectiveness Leader with extensive history improving performance
of global businesses by designing learning structures and comprehensive talent
initiatives.

Dentsply Sirona is the world’s largest manufacturer of professional dental
products and technologies, empowering dental professionals to provide better,
safer and faster dental care.


REBECCA WARREN

Eightfold AI

Rebecca Warren is the Director of Talent Centered Transformation, at Eightfold
AI and has been in and around the TA space for 15+ years at a variety of
organizations and industries in both full-time and consulting roles. She has
been at Eightfold for just over a year in customer success and the president of
the Arizona Recruiters Networking Community (part of the Recruiters Network) and
is passionate about helping people succeed.


CHRIS COULTAS, PHD

McKesson Corporation

Chris Coultas, PhD is the Senior Director, Employee Performance & Engagement at
McKesson Corporation.


ROB CATALANO

WorkTango

Rob Catalano is WorkTango’s Chief Marketing and Strategy Officer. Rob has spent
the last 20 years building HR Technology companies. He was on the founding team
at Achievers, where he spent the majority of his 10+ year tenure leading their
Marketing function as well as the final few years leading their global expansion
out of the UK. Rob’s passion for improving the employee experience led to him
co-founding WorkTango in 2015 to help companies collect and act on authentic
employee feedback. He has been named as a top 101 Global Employee Engagement
Influencer every year since 2017, and has had the privilege of speaking to HR
leaders at conferences in over 45 cities. Rob is an avid hockey fan, traveler,
once played guitar in a metal band, and is a self-proclaimed ‘pointaholic’ –
collecting loyalty points for anything and everything. Get in touch with Rob
at rob@worktango.com.


EMILY MCCRARY-RUIZ-ESPARZA

From Day One Contributing Editor

Emily McCrary-Ruiz-Esparza is a freelance journalist and From Day One
contributing editor who writes about work, the job market, and women’s
experiences in the workplace. Her work has appeared in the BBC, The Washington
Post, Quartz at Work, Fast Company, and Digiday’s Worklife.


LYDIA DISHMAN

Fast Company

Lydia Dishman is Fast Company’s senior editor for growth and engagement. She has
also written for CBS Moneywatch, Fortune, The Guardian, Popular Science, and the
New York Times, among others.

 


MICHELLE BARTLETT

Akamai Technologies, Inc.

Michelle Bartlett is the Senior Director, IT Change Management at Akamai
Technologies, Inc.


JACQUELINE SILVESTROV

TD Bank

As Head of WOW! Colleague Experiences, Engagement and Appreciation at TD Bank, a
top-10 leading bank in the U.S., Jackie creates and drives organizational
strategies that reinforce and strengthen TD's colleague brand promise and unique
corporate culture. She collaborates with leaders and colleagues enterprise-wide
to nurture a positive, vibrant work environment that aligns with the
organization's mission and shared commitments. TD's WOW! Spirit and culture are
the heartbeat of TD, and Jackie takes great pride in fostering a caring
community that provides colleagues with a feeling of being valued, appreciated,
rewarded, and included.

An active supporter of Diversity and Inclusion, she serves as Co-Lead of the
Women at TD Business Resource Group for Pennsylvania & New Jersey. In this role,
she develops strategies that enrich TD's culture of care & support, while
removing barriers & biases that further elevate the experiences of our
customers, colleagues, and communities.

Jackie approaches life through a holistic lens of wellbeing, that places a
strong focus on community and having compassion for others. After being touched
personally by the American Heart Association's mission, she serves on the
Regional Board of Directors, acting as Chair of their Leadership Development
Committee, and is a member of the Executive Leadership Team for the Garden State
Go Red for Women Luncheon. As an advocate, she helps build awareness around
heart disease and empowers others to take control of their wellbeing to make
progress in being a relentless force for a world of longer, healthier lives.
Previous leadership roles include: Chair of Circle of Red, and Co-Chair of the
Garden State Go Red for Women Auction Committee. Under Jackie’s leadership with
the American Heart Association, she was recognized in 2021 for leading a top 3
Circle of Red group in the nation and in 2023 TD Bank won the title and trophy
of being the #1 Heart Walk Team for the Central New Jersey Heart Walk in the
"Financial Banking" cup challenge.

Jackie earned her Bachelor of Science in Business Administration and Management
from The College of New Jersey and holds an Executive Education Certificate in
Human Resources Management and Services from Rutgers University. During her free
time, she enjoys reading, spending time with friends & family, traveling, giving
back to the community, and appreciating art in all forms.


ANDREA COOPER

Talkspace

Andrea Cooper is a human resources executive who has invested more than 20 years
to the
practice of improving employee experiences. She currently leads the People
function for
Talkspace, an online and mobile therapy company whose mission is “therapy for
all”. As a long
time Walmart employee she developed a broad range of human resources skills,
including global HR, learning and development, labor relations, diversity &
inclusion, and strong business partnership. Andrea has further developed her
strategic leadership and innovative HR skills through her roles at Amazon, CUNA
Mutual, and while running her own consulting practice (Flourish).

Andrea has a bachelor’s degree in organizational management from John Brown
University and a Senior Human Resources Management certification from HRCI. She
teaches HR study sessions through the UW SBDC to support developing human
resources professionals and is a member of the Wisconsin Innovation Awards board
of directors.


ANGELA SUTHRAVE

Accolade

Angela Suthrave is VP, Product Management at Accolade, a personalized healthcare
company for employers, health plans, government agencies, and consumers. From
studying nutrition at Indiana University to becoming a Registered Dietitian and
Certified Diabetes Educator, her need for altruistic work, specifically around
patient care, took root. While working at hospitals, outpatient centers, and
community centers, she was driven by the desire to scale impact. Angela began
her career as a clinical dietitian for four years before transitioning to a
business analyst role at Evolent, a pioneer in health management. Angela later
joined product leadership at Somatus, a value-based kidney disease company,
before moving to Accolade. You can also catch Angela hosting the podcast Concept
to Care.


KELLI BURNS

Accolade

Kelli Burns leads a team of information security professionals supporting
Accolade's vision to create and maintain a best-in-class information security
and privacy posture that supports growth and maintains the trust of our
customers and members. Before joining Accolade, Burns held multiple positions at
Symetra Financial including serving as CISO. During this time, she was pivotal
in building out the cybersecurity program and enabling the business to make
decisions swiftly while protecting the data of customers and employees.
Expanding her leadership role beyond her technical capabilities, Burns was also
the founding leader and executive sponsor for Symetra’s Diversity and Inclusion
Council and developed their IT Emerging Leaders enterprise program. She is
well-regarded in the Seattle community for mentoring women in cybersecurity and
technology. She holds a B.S. in Management Information Systems from the
University of Montana and is currently pursuing an MBA from Penn State
University.


STEVE ARNTZ

Campfire

Steve has spent the last ten years of his career building technology that helps
people to learn, grow, and connect. Before starting Campfire, he spent 5 years
at Instructure building a talent management platform focused on career
development and human performance. He worked with product, marketing, sales, and
strategy teams to grow the business from the ground up to $27 million in annual
revenue. While with Instructure, he worked with teams at Disney, Tesla,
Lululemon, Johnson and Johnson, and other global brands to strengthen their
talent management practices.

Now, Steve is focused primarily on finding ways for people to learn and grow
through connected learning experiences called Campfires. The business has strong
investment and is responsible for training hundreds of managers in the key
skills needed to effectively lead teams. Steve’s experience in technology,
content, facilitation, and talent management provide a rich mix of skills for
solving these challenges.

Campfire was founded in 2020 at the very beginning of the pandemic and has
benefitted from the changes and shifts that allow for us to consider new ways of
connecting and working with each other. Steve has three co-founders - Todd,
Taylor, and Marinne - who are all passionate about the mission of providing
universal access to connected learning experiences.


KRISTEN MCGILL

ZayZoon

Kristen is the Chief People Officer at ZayZoon, a financial empowerment platform
for SMBs. She's a passionate leader that creates full team engagement to move
businesses forward. She believes culture trumps everything and leading by
example is a requirement, not an option. A clearly articulated vision and
strategy, and a solid plan of execution create alignment in a team. Culture and
a compelling purpose is what gives your team heart. That heart is what gets
people out of bed, and creates a fire for them to bring out the best in
themselves and those around them. 


JENNIFER NEILSON

IQVIA

Jennifer is known for making HR simple and equipping leaders.

She is a global human resources executive, consultant, speaker, as well as award
winning Leadership and Life Coach. Over the years, she has worked with a wide
variety of clients, from small enterprises to large corporations across multiple
industries. With her broad command of strategic planning and execution, she has
helped organizations globally to achieve their business objectives while
educating business leaders to consistently value their people. Currently she
serves as HR Director with IQVIA and operates an HR Consultancy and Coaching
organization, My Lead Advantage.

Jennifer’s passion for people has been the driving force behind her career, and
she’s dedicated her life to building simple and scalable HR frameworks,
coaching, training, and mentoring managers and employees to excel professionally
and personally. She has successfully coached and mentored hundreds of managers
and employees, as well as trained over twenty thousand leaders, managers and
employees. In 2021, Jennifer was named by SAS as one of the top women in
analytics. In 2023, she had the privilege of speaking at DisruptHR
Raleigh/Durham.


MELISSA LUFF LOIZIDES

Zebra Technologies

Melissa Luff Loizides is vice president of HR at Zebra Technologies, a global
leader in tracking technology and solutions that generate actionable information
and insight by connecting people, assets and data, which gives companies
unprecedented visibility into their business and a performance edge. Zebra,
headquartered in Lincolnshire, Ill., empowers people on the front line of
business in retail, health care, transportation and logistics, manufacturing and
other industries.

Melissa has nearly 25 years of experience within the technology and finance
industries and has provided HR leadership throughout multiple merger and
acquisition engagements including the Motorola acquisition of Symbol
Technologies and the Zebra acquisition of the enterprise division from Motorola
Solutions. Over her career, she has partnered with C-suite executives across
multiple organizations and teams. In her current role, Melissa is leading
Zebra’s Global HR Business Partners collaborating with our executive leadership
and their organizations to “Shape the Future of Zebra through the Power of
People.”

Melissa joined Symbol Technologies, Inc. in 2004 as HR business partner for
engineering and product management, following her many years at Goldman Sachs &
Co. in the Equities Division. During Melissa’s tenure, she held numerous HR
business partner roles of increasing responsibility and scope with leaders
across multiple functions. She was selected for a six-month rotation to partner
with and support the Motorola Solutions Chief Human Resources Officer (CHRO) in
2011. In 2014 with Zebra’s acquisition of the MSI Enterprise business, Melissa
was a core HR team member leading the effort to “carve out” nearly 4,500
employees and assets of the Enterprise business that were acquired by Zebra
Technologies. Since the acquisition, Melissa has held roles of increasing
responsibility leading to the merging of all global HRBP’s under her leadership
in April 2021.

Melissa holds a bachelor of arts in history and a master of science in
management with a concentration in HR management from St. Joseph’s College. She
is a certified KF360 coach, and a member of the School Business Partnerships of
Long Island, First Long Island Board of Directors. She resides in East
Patchogue, NY, with her husband and two children.


SHAWN OVERCAST

Explorance

As Chief Insights Officer at Explorance, Shawn Overcast partners with
stakeholders at all levels and involves them in the co-design of strategic
solutions to achieve critical business objectives. Shawn brings 20 years of
experience working with well-known brands like BP International, Fifth Third
Bank, The Hershey Company, JetBlue Airways, McDonald’s, Twitter, and Virgin
America. She coaches leaders at all levels, including C-suite executives, senior
leaders, and managers and directors across various industries, including
education, transportation, technology, and healthcare. Shawn has a BS in
Psychology and an MS in Instructional Systems from Florida State University.
She’s a certified Executive Coach and Myers Briggs Type Indicator practitioner.


SONYA ECHOLS

Comcast

Sonya brings more than 25 years of leadership experience in HR and operations to
her current position at Comcast as the VP of HR for the Technical Operations,
Network, Engineering, and Construction teams in the West Division.

Sonya joined the Comcast team in 2019 as the VP of HR for the California Region.
There she helped California earn the top spot for both YourVoice results and
participation, as well as increase overall eNPS scores.

Prior to Comcast, she led Human Resources for 13,000 employees at DaVita Medical
Group where she transformed culture, led integrations and technology
deployments, and supported growth through mergers and acquisitions work.

She’s received several recognitions including “Woman of the Year” from the
Northern California Chapter of Women in Cable Telecommunications (WICT). She is
passionate in her support of several non-profits that advocate for the
advancement of women in STEM-related fields.

In her spare time, you can find her somewhere building interesting things with
AI, taking a class in quantum computing, or spending time with her fun family
and friends.


JENNY SUCOV

Journalist and Editor

Jenny Sucov is a journalist and editor who focuses on health and well-being. She
has worked for companies and publishers including Hinge Health,
EverydayHealth.com, Canyon Ranch, Real Simple, and Prevention.


PATRICK HYLAND

Remesh

Patrick Hyland, Ph.D., is an organizational psychologist with over 25 years
ofexperience in employee research and consulting. He is currently a strategic
advisor at Remesh.

Before this current role, Patrick served as the Director of Research &
Development at Mercer, where he worked with a range of clients including FedEx
Ground, Tiffany & Co., Thomson Reuters, the Bank of Montreal, and the U.S.
Patent & Trade Office. At Mercer, he developed proprietary assessments and
conducted research on a wide range of
topics, including employee engagement, employee turnover, workplace
wellbeing, mindfulness at work, organizational culture, and survey actioning and
analysis best practices. As a trained coach and OD specialist, he has helped
hundreds of leaders and teams understand their assessment results and develop
personal and organizational action plans. 

Patrick received his Ph.D. in Social-Organizational Psychology from Teachers
College at Columbia University, where he served as an Adjunct Professor for ten
years. He received his Bachelor of Arts in English from the University of
Pennsylvania. His research can be found on ResearchGate.


PARTNERS



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SCHEDULE

All times shown below are U.S. Eastern Time

12:00 PM - 12:15 PM

EXPO/NETWORKING

12:15 PM - 12:25 PM

OPENING REMARKS: NICK BAILY AND STEVE KOEPP, CO-FOUNDERS, FROM DAY ONE

12:25 PM - 12:50 PM

FIRESIDE CHAT

Speaker: 

Sonya Echols, Vice President Human Resources, Comcast 

 

Moderator: 

Jenny Sucov, Journalist and Editor 

12:55 PM - 01:15 PM

POWER PRACTICES TO UNDERSTAND EMPLOYEES' NEEDS ACTIVELY AND FAIRLY (THOUGHT
LEADERSHIP SPOTLIGHT)

Understanding and addressing employee needs is not just important—it's vital for
organizational success. But how do you accomplish this proactively and without
bias?

This keynote session will highlight the transformative impact of the employee
voice and how it can influence change when listened to with a desire for action.

With the support of in-depth data and analytics, organizations can gain powerful
insights into employee retention. Armed with this crucial information, leaders
can address employee turnover risk head-on and make meaningful changes that
drive continuous improvement.

The session will also highlight AI's role in shaping the power practices of
employee listening, including sentiment analysis, unearthing employee experience
insights, gathering employee recommendations, and quickly addressing factors
like workplace safety, fairness, risk, or well-being.

 

Shawn Overcast, Chief Insights Officer, Explorance

01:20 PM - 02:00 PM

LEVERAGING NEW TECHNOLOGY TO GAIN INSIGHT INTO WORKFORCE ENGAGEMENT (PANEL)

Deploying AI and other new technology in employee engagement while respecting
privacy and considering individual human factors requires a thoughtful approach.
What strategies can leaders employ to effectively convey the purpose,
objectives, and advantages of using data for gauging employee engagement? How
can organizations establish effective feedback loops to encourage continuous
improvement and gather valuable insights from employees?

 

Panelists:

Sarah Waltman, VP, Global Talent Management & Organizational Development,
Dentsply Sirona 

Chris Coultas, PhD, Senior Director, Employee Performance & Engagement,
McKesson 

Jennifer Nielson, Director, Human Resources, IQVIA

Rebecca Warren, Director, Talent Centered Transformation, Eightfold

Patrick Hyland, Organizational Psychologist & Strategic Advisor, Remesh

Moderator:

Lydia Dishman, Senior Editor, Growth and Engagement, Fast Company

02:05 PM - 02:25 PM

ENHANCING EMPLOYEE SUPPORT AND ENGAGEMENT THROUGH TECHNOLOGY AND COMMUNITY
BUILDING (THOUGHT LEADERSHIP SPOTLIGHT)

In this session, we will explore how leveraging technology can transform the
workplace by easing administrative burdens and fostering a more connected and
supportive environment for employees. Discover how we actively listen and
collaborate with our team members to promote remote work and enhance the
employee experience.

Andrea Cooper, Chief People Officer, Talkspace

02:30 PM - 03:15 PM

LEADING WITH INFLUENCE: INSPIRING AND MOTIVATING TEAMS (WORKSHOP)

Join ThinkHuman for an interactive workshop on how to harness your ability to
Influence positive change in your organization and beyond. ️ This session
focuses on Stakeholder Empathy: amplifying your empathy for where others stand
and how you can connect your task to what matters to them.

You will shift your orientation from how you feel and what you want, to
understanding and empathy for what matters to others and creating a collective
vision, and also develop practical tools to elevate your availability to
influence across the organization -- regardless of title or “formal”
authority. You will learn how to strengthen credibility with others, frame a
conversation so the decision maker is open to what you have to say, craft
compelling messages that enable you to connect emotionally to your stakeholders,
learn why stakeholders say no, and develop skills for guiding the conversation
so that the decision maker’s concerns and objections become non-issues.

 

Jake Fishbein, Executive Coach & Facilitator, ThinkHuman

02:30 PM - 03:15 PM

EMPOWERING LEADERS TO BUILD THE DESIRED EMPLOYEE EXPERIENCE (WORKSHOP)

This workshop, designed for HR professionals and organizational leaders eager to
transform their workplace culture, will explore the pivotal role leaders play in
shaping an exceptional employee experience. We'll provide attendees with
actionable strategies and key mindsets to help maximize leaders' positive impact
and uncover why leaders are essential to building a great employee experience.
You'll learn best practices for empowering leaders to drive employee engagement,
improve retention, and boost productivity, along with takeaways on leveraging
technology to help leaders create an environment for employees to and contribute
to organizational success.

 

Rob Catalano, Chief Engagement Officer, WorkTango

02:30 PM - 03:15 PM

HOW TO USE AI NOT TO REPLACE, BUT TO ENHANCE HUMAN CAPABILITIES (WORKSHOP)

In this workshop, delve into practical strategies on how AI can help you
alleviate administrative burdens and enhance employee well-being. Uncover the
hidden costs associated with your team maintaining the status quo versus
embracing innovative technologies. Finally, navigate the transformative
potential of AI together, ensuring that you are a leader in your organization
that not only embraces innovation but thrives through it.


 

Angela Suthrave, VP, Product Management, Accolade

Kelli Burns, SVP & Chief Information Security Officer, Accolade

03:20 PM - 04:00 PM

BUILDING UPON WORKPLACE CULTURE THROUGH RECOGNITION AND ENGAGEMENT (PANEL)

When employees feel recognized and engaged, a workplace culture that supports
productivity, loyalty, and overall organizational success is built. How can
leaders effectively implement programs that go beyond financial incentives to
ensure employees feel valued and appreciated? What are some innovative
approaches to boost employee engagement, especially in remote or hybrid work
environments, and how can leaders measure the effectiveness of these
initiatives?

Panelists:

Jacqueline Silvestrov, Head of WOW! Colleague Experiences, Engagement and
Appreciation, TD Bank

Michelle Bartlett, Senior Director, Change Management, Akamai

Steve Arntz, CEO, Campfire

Kristen McGill, Chief People Officer, ZayZoon

Moderator:

Emily McCrary-Ruiz-Esparza, Journalist, Contributing Editor, From Day One

04:05 PM - 04:30 PM

FIRESIDE CHAT

Speaker:

Melissa Luff Loizides, Vice President, Human Resources, Zebra Technologies
Corporation

Moderator: 

04:30 PM - 04:35 PM

CLOSING REMARKS: STEVE KOEPP, EDITOR IN CHIEF, FROM DAY ONE

--------------------------------------------------------------------------------

RESOURCES

 * About
 * Press
 * Contribute
 * Become A Speaker
 * Join Our Team
 * Accessibility
 * Covid-19 Policies

UPCOMING CONFERENCES

 * August Virtual: Gaining Better Insight Into Worker Needs and Ambitions
 * Live 2024: Boston
 * Live 2024: NYC Half-Day Benefits Conference
 * September Virtual: Building a Healthy and Durable Culture
 * Live 2024: Philadelphia

RECENT LIVE CONFERENCES

 * June: San Francisco
 * May: Manhattan
 * May: Minneapolis
 * April: Dallas

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