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CONNECT YOUR FEEDBACK DATA FROM QUALTRICS TO COACH AND MOTIVATE YOUR FRONTLINE
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JOIN US FOR THE GLOBAL FRONTLINE EXPERIENCE SUMMIT 2022. FIND OUT MORE >

WE JUST RAISED $32M! WHAT DOES THIS MEAN FOR THE FUTURE OF FRONTLINE WORK? READ
MORE >


PLATFORM

Frontline Success Platform
Everything your frontline teams need to delight every customer, every time.

Customer Feedback
Measure every customer experience with real-time NPS.

Workflows
Take action on customer feedback and drive advocacy.

Recognition
Catch your people doing things right.

Coaching
Help every frontline employee improve everyday.

Employee Feedback
Stay connected with your teams.

Insights
Connect your frontline to your bottom line.

Resources

Education
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Customer Stories
Return on CX Model
NPS Calculator

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SUCCESS STARTS AT THE FRONTLINE

The platform for service businesses to empower their frontline teams, make every
customer experience awesome, and accelerate growth.


Book a demo


EMPOWER YOUR FRONTLINE, IMPROVE YOUR BOTTOM LINE.


30pt

INCREASE


in NPS in 4 months


7x

INCREASE


in customer referrals


$2.6m

SAVINGS


sales & marketing costs


Based on real customer results.


THE FRONTLINE SUCCESS PLATFORM


Everything your frontline teams need to delight every customer, every time.


CUSTOMER FEEDBACK



Measure every customer experience with real-time NPS.



WORKFLOWS

Take action on customer feedback and drive advocacy.





RECOGNITION

Catch people doing things right.





COACHING

Help every frontline employee improve everyday.





EMPLOYEE FEEDBACK

Stay connected with your teams.





INSIGHTS

Connect your frontline to your bottom line.





WE WROTE THE BOOK ON FRONTLINE SUCCESS


The latest research from AskNicely on how the world’s most innovative service
brands lead from the frontline.


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JOIN THE MOVEMENT

Join 3,000+ service businesses from around the globe who are shaping the future
of frontline work. Access the playbooks of some of the world's leading service
brands with contributors from Disney, Uber, Starbucks and more.


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THE LATEST FROM ASKNICELY

News
Jan 10, 2022

HEY 2022, WE NEED TO TALK ABOUT FIXING FRONTLINE WORK

News
Jan 10, 2022

ASKNICELY RAISES $32M TO EMPOWER FRONTLINE TEAMS TO DELIGHT THEIR CUSTOMERS

Customer Experience
Sep 2, 2021

SETTING YOUR SERVICE STANDARD: THE SEVEN HABITS OF EMPOWERED FRONTLINE TEAMS.


READY TO EMPOWER YOUR FRONTLINE TEAMS?

Book a Demo >
Platform
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Resources
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CalculatorCommunityWhy AskNicely?Integrations
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