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pdfFiller is a brand owned by airSlate Inc.. If you are using any of these
services or related websites, then this Privacy Policy applies to your use.


PRIVACY POLICY

Effective as of January 1st, 2020


1. INTRODUCTION

Welcome to airSlate Inc.’s Privacy Policy.

We respect your privacy and are committed to protecting your Personal Data and
other information. “Personal Data” means any information (including but not
limited to Personally Identifying Information as that term is used in the USA)
relating to an identified or identifiable natural person; where an identifiable
natural person is one who can be identified, directly or indirectly, in
particular by reference to an identifier such as a name, an identification
number, location data, an online identifier or to one or more factors specific
to that natural person.

This Privacy Policy tells you about our policies and procedures for collecting,
using, and disclosing your Personal Data and other information. It also tells
you about your privacy rights and how the law protects you.

Users can access the service (the "Service") through our websites, including
https://www.pdffiller.com and other affiliated sites (the “Sites”), applications
on Devices, through APIs, and through third-parties. A "Device" is any computer
used to access the Service, including without limitation a desktop, laptop,
mobile phone, tablet, or other Internet-enabled electronic device. This Privacy
Policy governs your access of the Service, regardless of how you access it, and
by using our Service you consent to the collection, transfer, processing,
storage, disclosure and other uses described in this Privacy Policy.

This Privacy Policy refers to different categories of users, specifically:
“Visitor” refers to a user who accesses the Sites or Service but does not
register; “Registered User” refers to a user who signs up for an account with
the Service; and “Subscriber” refers to a Registered User who purchases a
subscription plan for the Service. All of the different forms of data, content,
and information described below, including without limitation Personal Data, are
collectively referred to as "information."

Our Privacy Policy explains:

 * What information we collect and why we collect it.
 * How we use that information.

It is our policy to respect the privacy of our users regarding any information
that we may collect while operating our website and our mobile products.


2. IMPORTANT INFORMATION AND WHO WE ARE

Controller

airSlate Inc. (sometimes referred to as “Company”, “we”, “us” or “our” in this
Privacy Policy) is the controller and responsible for your Personal Data.

We have appointed a data privacy manager who is responsible for overseeing
questions in relation to this Privacy Policy. If you have any questions about
this Privacy Policy, including any requests to exercise your legal rights (see
below), please contact the data privacy manager using the details set out below.

Contact Details

Our full details are:

Full name of legal entity: airSlate Inc.

Attn: Privacy Manager

Email address: privacy@airslate.com

Postal address: 17 Station Street, 3rd Floor, Brookline, MA 02445

You may have the right to make a complaint to a supervisory authority in the
European Union (for example, the Information Commissioner’s Office (ICO), the UK
supervisory authority for data protection issues (www.ico.org.uk)). We would,
however, appreciate the chance to deal with your concerns before you approach a
supervisory authority, so please contact us in the first instance.


3. WHAT PERSONAL DATA AND OTHER INFORMATION DO WE COLLECT AND STORE, AND HOW IS
IT COLLECTED?

Personal Data You Provide to Us. The types of Personal Data collected this way
may include:

 * Contact information and identifiers, such as your username, email address,
   postal address, telephone number, fax number, biometric print, photo or video
   image;
 * Commercial information, such as the name of the file
   faxed/emailed/printed/stored by you when using our Service and the products
   or services you obtain;
 * Professional and employment information, like place of work information (such
   as name of entity, title, industry, and organization size);
 * Browser/mobile device information; and
 * Demographic information, such as if you provide us your gender or age.

Payment details. Your payments are processed directly through paypal or through
a credit card processing company. We do not have access to and do not store your
credit card or paypal payment information.

Files. We collect and store the files you upload, download, or access with the
Service ("Files").

Files filled out by users are stored on the server. However, these Files and the
users’ information contained therein are accessible only to the account of the
Registered Users in which they are stored. The data contained in these Files is
encrypted in a manner intended to render it unreadable and unusable for anyone
else including Company. You have the option to remove Files from your account at
any point, which removes all the information that was contained in those Files
from our servers. If you are a Visitor and do not have a registered for an
account, your Files will be automatically deleted in 30 days (except for those
Files submitted to other Subscribers).

Log Data and Other Internet and Electronic Activity Information. When you use
the Service, we (ourselves or using third party services) automatically record
some information from your Device, its software, and your activity using the
Services, which can sometimes be correlated with Personal Data and so associated
with you. This may include the Device’s Internet Protocol ("IP") address,
browser type, the web page visited before you came to our website, information
you search for on our website, locale preferences, identification numbers
associated with your Devices, your mobile carrier, date and time stamps
associated with transactions, system configuration information, metadata
concerning your Files, and other interactions with the Service.

Cookies. We (ourselves and using third party services) also use "cookies" and
other Internet technologies to collect information and improve our Services. A
cookie is a small data file that we transfer to your Device. We may use:

 * "persistent cookies" to save your registration ID and login password for
   future logins to the Service;
 * "session ID cookies" to enable certain features of the Service, to better
   understand how you interact with the Service and to monitor aggregate usage
   and web traffic routing on the Service.

You can instruct your browser, by changing its options, to stop accepting
cookies or to prompt you before accepting a cookie from the websites you visit,
including our Sites. If you disable or refuse cookies, please note that some
parts of this website may become inaccessible or not function properly. For more
information about the cookies we use, please see our Cookie Policy
https://www.pdffiller.com/en/cookies.

Geo-Location Information. Some Devices allow applications to access real-time
location-based information (for example, GPS). Our mobile apps do not collect
such information from your mobile device at any time while you download or use
our mobile apps as of the date this Privacy Policy went into effect, but may do
so in the future with your consent to improve our Services. Also, some of the
information we collect from a Device, for example IP address, can sometimes be
used to approximate a Device's location.

We may combine, analyze, and make inferences from information we collect from
different sources.


4. IF YOU FAIL TO PROVIDE PERSONAL DATA

Where we need to collect your Personal Data by law, or in order to perform a
contract we have with you or are trying to enter into with you and you fail to
provide that data when requested, we may not be able to perform the contract we
have or are trying to enter into with you (for example, to provide you with our
Services). In this case, we may have to cancel the contract but we will notify
you if this is the case at the time.


5. HOW DO WE USE INFORMATION WE COLLECT?

We will only use your Personal Data when the law allows us to. Most commonly, we
will use your Personal Data in the following circumstances:

 * Where we need to do so to perform a contract we have entered into with you,
   or to take steps at your request before entering into such a contract. This
   applies particularly where we use your Personal Data to administer your use
   of the Service.
 * Where it is necessary for a legitimate interest and your interests and
   fundamental rights do not override those interests. A legitimate interest
   means the interest of our business in conducting and managing our business to
   enable us to give you the best service and the best and most secure
   experience. This applies particularly where we use your Personal Data to
   better understand your needs and interests, to improve our Service, to
   personalise and improve your experience, to provide or offer software updates
   and other product announcements or otherwise to do anything with your
   Personal Data that we consider to be necessary for our legitimate interests
   (and typically also to be for the benefit of our users and therefore also for
   your benefit, whether directly or indirectly).
 * Where we need to comply with a legal or regulatory obligation including but
   not limited to compliance with eSignature requirements.

Note that we may process your Personal Data upon more than one lawful ground
depending on the specific purpose for which we are using your data.

Your Personal Data is or may be used:

(i) to set up an account and profile for you and to enable you to access
Services securely;

(ii) to administer your use of the Service and to provide and improve our
Service;

(iii) to deploy or support your use of Service;

(iv) to better understand your needs and interests;

(v) to personalize and improve your experience; and

(vi) to provide or offer software updates and product announcements. If you no
longer wish to receive promotional communications from us, please follow the
"unsubscribe" instructions provided in any of those communications.

We disclose potentially personally-identifying information (i.e. Personal Data)
among our employees, contractors and affiliated or other third party
organizations that (i) need to know that information in order to process it on
Company's behalf or to provide services available at Company's website and
mobile platforms, and (ii) that have agreed not to disclose it to others. Some
of those employees, contractors and affiliated or other third party
organizations may be located either within or outside of the USA or the European
Economic Area (EEA); by using the Sites, you consent to the transfer of such
information to them.

Log Data and Cookies are or may be used in aggregated form. We aggregate Log
Data and data collected through Cookies (as described above). We use this
aggregated information for the above purposes and to monitor and analyze use of
the Service, for the Service’s technical administration, to increase our
Service’s functionality and user-friendliness, and to verify users have the
authorization needed for the Service to process their requests. We may provide
aggregated information to our partners about how our users, collectively, use
the Sites, so that our partners may also understand how often people use their
services and our Service.

Records of Communications. When you contact us, we may keep a record of your
communication to help solve any issues you might be facing. If you send us a
request (for example via a support email or via one of our feedback mechanisms),
we reserve the right to publish it (but in a manner that does not identify you)
in order to help us clarify or respond to your request or to help us support
other users.

Company Emails. We may occasionally send you an email to tell you about new
features, solicit your feedback, or just keep you up to date with what's going
on with the Company and our products. We strive to provide you with choices
regarding use of your Personal Data in relation to such marketing and
advertising, and will provide you with an opportunity to unsubscribe from such
communications whenever we send marketing communications to you.

Third-Party Marketing. We will get your express opt-in consent before we share
your Personal Data with any entity outside of Company and its affiliates for
marketing purposes or use your Personal Data to market any third-party products
or services to you.

Foreign Processing. We process Personal Data on our servers in many countries
around the world. We may process your Personal Data on a server located outside
the country where you live.

Retention of Records. Where we can provide information access and correction, we
will do so for free, except where it would require a disproportionate effort. We
aim to maintain our services in a manner that protects information from
accidental or malicious destruction. Because of this, after you delete
information from our Services, we may not immediately delete residual copies
from our active servers and may not remove information from our backup systems.


6. DISCLOSURE OF YOUR INFORMATION

We may have to share your Personal Data and other information with third
parties, as described below.

Affiliates. We may share your Personal Data among subsidiaries and other
affiliates.

Service providers. We may disclose your Personal Data to our third-party
suppliers, agents, contractors, or other service providers working on behalf of
airSlate, Inc. in connection with the services that they perform.

For legal reasons. We may disclose to parties outside Company, Files stored on
the Services and information about you that we collect when we have a good faith
belief that disclosure is reasonably necessary to (a) comply with a law,
regulation or compulsory legal request; (b) protect the safety of any person
from death or serious bodily injury; (c) prevent fraud or abuse of Company or
its users; or (d) protect Company’s property rights. If, as stated above,
Company has to turn over your Files to comply with a law, regulation or
compulsory legal request, the Files that will be turned over will remain
encrypted, since Company does not have access to keys needed to decrypt any
Files.

Business transfers. If we are involved in a merger, acquisition, or sale of all
or a portion of our business or assets, your information may be transferred as
part of that transaction, but we will notify you (for example, via email and/or
a prominent notice on our website) of any change in control or use of your
Personal Data or other information or Files, or if either become subject to a
different Privacy Policy. We will also notify you of choices you may have
regarding the information.

With your consent. We may share your information with third parties with your
consent or when you direct us to share your information, such as when you access
a third party’s application through our Services. See Third Party Applications
below.

Non-private or non-Personal Data. We may share aggregated, non-Personal Data
publicly and with our partners – like publishers, advertisers or connected
sites. For example, we may share information publicly to show trends about the
general use of our Services.

We do not sell or share information except as described in this Privacy Policy.


7. INTERNATIONAL TRANSFERS

Providing our Service to you and using your Personal Data and other information
for the purposes described above means that (where your information originates
from within the EEA) we will transfer your Personal Data outside the European
Economic Area (EEA).

Whenever we transfer your Personal Data out of the EEA, we ensure a similar
degree of protection is afforded to it by ensuring at least one of the following
safeguards is implemented:

 * We will only transfer your Personal Data to countries that have been deemed
   to provide an adequate level of protection for Personal Data by the European
   Commission. For further details, see European Commission: Adequacy of the
   protection of Personal Data in non-EU countries.
 * Where we use certain service providers, we may use specific contracts
   approved by the European Commission which give Personal Data the same
   protection it has in Europe. For further details, see European Commission:
   Model contracts for the transfer of Personal Data to third countries.
 * Where we use providers based in the US, we may transfer data to them if they
   are part of the Privacy Shield which requires them to provide similar
   protection to Personal Data shared between the European Union and the US. For
   further details, see European Commission: EU-US Privacy Shield.

Please contact us at privacy@airslate.com if you want further information on the
specific mechanism used by us when transferring your Personal Data out of the
EEA.


8. DATA SECURITY

We have put in place appropriate security measures intended to prevent your
Personal Data from being accidentally lost, used or accessed in an unauthorised
way, altered or disclosed. In addition, we limit access to your Personal Data to
those employees, agents, contractors and other third parties who have a business
need to know. They will only process your Personal Data on our instructions and
they are subject to a duty of confidentiality.


9. CHANGING OR DELETING YOUR INFORMATION

It is important that the Personal Data we hold about you is accurate and
current. Please keep us informed if your Personal Data changes during your
relationship with us.

If you are a Registered User, you may review, update, correct or delete the
Personal Data provided in your registration or account profile by changing
information in your profile or account page, depending on where you live and in
accordance with applicable laws. In some cases we may retain copies of your
information if required or permitted by law. For questions about your Personal
Data on our Service, please contact Company’s support at support@pdffiller.com.
We will aim to respond to your inquiry within 30 days or such other period
provided for by law.


10. DATA AND FILE RETENTION

We will retain your Personal Data and other information for as long as your
account is active or as needed to provide you Services. Once your subscription
is terminated, your Files will be deleted within 30 days.

If you are a Registered User and wish to cancel your account or request that we
no longer use your information to provide you Services, you may find
instructions for deleting your account by visiting support@pdffiller.com.

We may retain and use your information as necessary to comply with our legal
obligations, resolve disputes, and enforce our agreements, including but not
limited to compliance with eSignature requirements. Consistent with these
requirements, we will try to delete your information quickly upon request.
Please note, however, that there might be latency in deleting information from
our servers and backed-up versions might exist after deletion (although Files
will be encrypted without a key to access them). In addition, although we will
delete Files from your account, we do not delete from our servers copies of
Files shared with and stored in the accounts of other Registered Users.

In some circumstances we may anonymize your Personal Data (so that it can no
longer be associated with you) for research or statistical purposes, or for
purposes of aggregating it with other information in connection with improving
our Services, in which case we may use this information indefinitely without
further notice to you. We may retain your email address on opt-out lists and
audit trails required to prove compliance with laws and regulations.

If you are a user of Files shared with you by another Registered User of the
Service, you acknowledge that the Company does not have unencrypted access to
the Files or your Personal Data therein and has no means to identify or delete
specific information contained in these Files. You should contact the Registered
User directly with requests to delete of your Personal Data.


11. CORPORATE CUSTOMERS

If you are a Registered User of an account with multiple Subscribers, then your
account administrator may be able to:

 * access information in and about your account;
 * disclose, restrict, or access information that you have provided or that is
   made available to you when using the Service; and
 * control how your account may be accessed or deleted.

Please refer to your organization's policies if you have questions about your
administrator's rights.


12. THIRD PARTY APPLICATIONS

Our Privacy Policy applies to all of the services offered by the Company and its
affiliates, including services offered on other sites (such as our advertising
services), but excludes services that have separate privacy policies that do not
incorporate this Privacy Policy. Before using those services, please make sure
you understand the separate privacy policy relating to them.

Our Privacy Policy does not apply to services offered by other companies or
individuals, including products or sites that may be displayed to you in search
engine listings, third-party sites that may include Service, or other sites
linked from our Services. In order to understand what Personal Data and other
information may be collected, and how it may be used, if you use or visit those
products or sites, you will need to review the privacy policies associated with
those products or sites. Our Privacy Policy does not cover the information
practices of other companies and organizations who advertise our services, and
who may use cookies, pixel tags and other technologies to serve and offer
relevant ads.

We may share your information with a third party application with your consent,
for example when you choose to access our Services through such an application.
We are not responsible for what those parties do with your information, so you
should make sure you trust the application and that it has a privacy policy
acceptable to you.


13. ENFORCEMENT AND YOUR LEGAL RIGHTS

Compliance. We regularly review our compliance with our Privacy Policy. When we
receive formal written complaints, we will contact the person who made the
complaint to follow up. We work with the appropriate regulatory authorities,
including local data protection authorities, to resolve any complaints regarding
the transfer of Personal Data that we cannot resolve with our users directly.

Your legal rights. Under certain circumstances, you have rights under data
protection laws in relation to your Personal Data. In particular you may have
the right to:

 * Request access to your Personal Data. This is commonly known as a “data
   subject access request”. This enables you to receive a copy of the Personal
   Data that we hold about you and to check that we are lawfully processing it.
 * Request correction of the Personal Data that we hold about you. This enables
   you to have any incomplete or inaccurate data we hold about you corrected,
   though we may need to verify the accuracy of the new data you provide to us.
 * Request erasure of your Personal Data. This enables you to ask us to delete
   or remove Personal Data where there is no good reason for us continuing to
   process it. You also have the right to ask us to delete or remove your
   Personal Data where you have successfully exercised your right to object to
   processing (see below), where we may have processed your information
   unlawfully or where we are required to erase your Personal Data to comply
   with local law. Note, however, that we may not always be able to comply with
   your request of erasure for specific legal reasons which will be notified to
   you, if applicable,
 * Object to processing of your Personal Data where we are relying on a
   legitimate interest (or the legitimate interest of a third party) and there
   is something about your particular situation which makes you want to object
   to processing on this ground as you feel it impacts on your fundamental
   rights and freedoms. You also have the right to object where we are
   processing your Personal Data for direct marketing purposes. In some cases,
   we may demonstrate that we have compelling legitimate grounds to process your
   information which override your rights and freedoms.
 * Request restriction of processing of your Personal Data. This enables you to
   ask us to suspend the processing of your Personal Data in the following
   scenarios: (a) if you want us to establish the data’s accuracy; (b) where our
   use of the data is unlawful but you do not want us to erase it; (c) where you
   need us to hold the data even if we no longer require it as you need to
   establish, exercise or defend legal claims; or (d) you have objected to our
   use of your data but we need to verify whether we have overriding legitimate
   grounds to use it.
 * Request the transfer of your Personal Data to you or to a third party. We
   will provide to you, or a third party you have chosen, your Personal Data in
   a structured, commonly used, machine-readable format. Note that this right
   only applies to automated information which you initially provided consent
   for us to use or where we used the information to perform a contract with
   you. We have no access to your Files of any Personal Data therein but the
   Service provides you means to export any Files.
 * Withdraw consent at any time where we are relying on consent to process your
   Personal Data. However, this will not affect the lawfulness of any processing
   carried out before you withdraw your consent. If you withdraw your consent,
   we may not be able to provide certain products or services to you. We will
   advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact
Company’s support at support@pdffiller.com. For additional ways to exercise your
rights, please also check our FAQs.

No fee usually required. You will not have to pay a fee to access your Personal
Data (or to exercise any of the other rights described above). However, we may
charge a reasonable fee if your request is clearly unfounded, repetitive or
excessive. Alternatively, we may refuse to comply with your request in these
circumstances.

What we may need from you. We may need to request specific information from you
to help us confirm your identity and ensure your right to access your Personal
Data (or to exercise any of your other rights). This is a security measure to
ensure that your Personal Data is not disclosed to any person who has no right
to receive it. We may also contact you to ask you for further information in
relation to your request to speed up our response.

Time limit to respond. We try to respond to all legitimate requests within one
month or such other period provided for by law. Occasionally it may take us
longer than a month or such other time period if, for example, your request is
particularly complex or you have made a number of requests or we have received
multiple requests. In this case, we will notify you and keep you updated.


14. PRIVACY POLICY CHANGES

Our Privacy Policy may change from time to time. We will post any privacy policy
changes on this page and, if the changes are significant, we will provide a more
prominent notice (including, for certain services, email notification of privacy
policy changes). We will also keep prior versions of this Privacy Policy in an
archive for your review.


15. SECURITY

The security of your information is important to us. When you enter sensitive
information (such as a credit card number) on our order forms, we encrypt the
transmission of that information using secure socket layer technology (SSL). We
follow generally accepted standards to protect the information submitted to us,
both during transmission and once we receive it. No method of electronic
transmission or storage is 100% secure, however. Therefore, we cannot guarantee
its absolute security. If you have any questions about security on our website,
please see the Security section of our website at
https://www.pdffiller.com/en/security-overview.


16. OUR POLICY TOWARD CHILDREN

Our Services are not directed to persons under 13. We do not knowingly collect
personally identifiable information from children under 13. If a parent or
guardian becomes aware that his or her child has provided us with Personal Data
without their consent, he or she should contact Company support. If we become
aware that a child under 13 has provided us with Personal Data, we will take
steps to delete such information from our account data.


17. QUESTIONS OR CONCERNS?

If you would like to communicate with us about this Privacy Policy or our
collection and use of your Personal Data or other information, please contact
our data privacy manager (see contact details at paragraph 2 above).


18. YOUR CALIFORNIA PRIVACY RIGHTS.

We will not charge you different prices or provide different quality of services
for exercising your rights under state law unless those differences are related
to your information or otherwise permitted by law. If you would like to use an
agent registered with the California Secretary of State to exercise your rights,
we may request evidence that you have provided such agent with power of attorney
or that the agent otherwise has valid written authority to submit requests to
exercise rights on your behalf.

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