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<form class="searchbox" action="https://www.ivanti.com/search" method="get">
<input type="text" name="q" class="search-terms" placeholder="Search">
<button type="submit" class="search-submit"></button>
</form>GET https://www.ivanti.com/search
<form class="searchbox" method="get" action="https://www.ivanti.com/search">
<input type="text" name="q" class="search-terms" placeholder="Search">
<button type="submit" class="search-submit"></button>
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VULNERABILITY DISCLOSURE POLICY
Introduction Scope Vulnerability Rewards Reporting Channels Vulnerability Report
Handling Procedure Codes of Conduct Legal Safe Harbour Vulnerability Report
Submission Form
* Introduction
* Scope
* Vulnerability Rewards
* Reporting Channels
* Vulnerability Report Handling Procedure
* Codes of Conduct
* Legal Safe Harbour
* Vulnerability Report Submission Form
*
*
INTRODUCTION
At Ivanti, we are dedicated to ensuring the security and integrity of our
enterprise software products. We recognize the vital role that security
researchers, ethical hackers, and the broader security community play in
identifying and reporting vulnerabilities. This Vulnerability Disclosure Policy
outlines our commitment to working collaboratively with security researchers to
improve the security of our software. It outlines steps for reporting
vulnerabilities, what we expect, and what you can expect from us.
If you encounter any security-related issues involving Ivanti Products or
Solutions, including those related to products from companies acquired by Ivanti
(such as Pulse Secure, Cherwell and MobileIron), or if you have security
findings related to Ivanti infrastructure, we encourage you to report them
through one of the channels described in ‘Reporting Channels’. Your watchful
eyes and contributions are instrumental in safeguarding the security of our
products and maintaining the integrity of our infrastructure. We appreciate your
commitment to enhancing Ivanti's security efforts. Thank you for partnering with
us in this important endeavor.
SCOPE
In Scope
The vulnerability disclosure policy applies to any digital asset owned,
operated, or maintained within Ivanti, including Ivanti’s products and services
and Ivanti’s IT and OT infrastructure (including its systems and network).
Out of Scope
The following types of attacks are not considered part of our Vulnerability
Disclosure Program:
* Denial of Service attacks, including resource exhaustion attacks, exploits
causing denial of service, or any form of "resiliency testing" against Ivanti
Corporate or Ivanti Hosted Solutions that could lead to service disruption.
* Physical testing of Ivanti Offices, Data Centers, Colocation facilities, etc.
* Social Engineering of our employees, customers, partners, etc.
* Any attack or event against an Ivanti product or solution hosted by a
customer in their own network without prior approval for testing.
* Results from automated scanners
VULNERABILITY REWARDS
In addition to this Vulnerability Disclosure Program, Ivanti operates a
specialized bug-bounty program on HackerOne for selected Ivanti Products. This
exclusive program is invitation-only, granting security researchers access to
dedicated environments that host Ivanti Products.
If your vulnerability report affects a product within scope of Ivanti’s
bug-bounty program, your report will be moved to Ivanti’s bug-bounty program,
and you may receive a bounty award. Please
visit https://hackerone.com/ivanti for more details.
Ivanti reserves the exclusive right to assess and qualify submissions for bounty
rewards in its sole discretion.
REPORTING CHANNELS
If you have discovered a security vulnerability in any Ivanti enterprise
software product or service, we encourage you to report it to us in a
responsible and coordinated manner through one of these modes:
1. Easy to use Vulnerability Report Submission Form.
2. Email to responsible.disclosure@ivanti.com. Your report should include the
following information:
* A detailed description of the vulnerability.
* Proof of Concept [PoC], if applicable.
* Steps to reproduce the vulnerability.
* Information about the affected product or service and its version.
* Your contact information, including your name, email address, and any
additional contact details.
If you wish to encrypt the communication, please use our PGP key here
(Fingerprint: 5A86 C77C A361 B145 8A2C D672 DBF5 C7A9 FE96 C03D).
3. For general security inquiries, please write to security@ivanti.com.
VULNERABILITY REPORT HANDLING PROCEDURE
* In response to your report, our VDP/bug-bounty partner, HackerOne will
respond to you promptly, and work with you to understand and validate your
report.
* Our security team will work to validate the vulnerability within ten business
days after receiving it.
* Once the vulnerability is confirmed, Ivanti will prioritize its resolution
based on the severity. We will provide regular updates to the reporter on the
status of the remediation process.
* Ivanti will reserve and publish CVE(s) for vulnerabilities with CVSS score of
4.0 and greater, as calculated and validated by Ivanti's internal assessment
process.
* We are committed to addressing and mitigating the reported vulnerability in
good faith. We may seek input or assistance from the reporter as necessary.
* Ivanti may, from time to time, approve and make available more specific
procedures for handling certain types of security vulnerabilities. Those
additional procedures are extensions of this Vulnerability Disclosure
Program.
CODES OF CONDUCT
* Play by the rules, including following this policy and any other relevant
agreements. If there is any inconsistency between this policy and any other
applicable terms, the terms of this policy will prevail.
* Report any vulnerability you’ve discovered promptly.
* Avoid violating the privacy of others, disrupting our systems, destroying
data, and/or harming user experience.
* Use only the ‘Official Channels’ to discuss vulnerability information with
us.
* Provide us with a reasonable amount of time (at least 120 days from the
initial report) to resolve the issue before you disclose it publicly.
* If a vulnerability provides unintended access to data: Limit the amount of
data you access to the minimum required for effectively demonstrating a Proof
of Concept; and cease testing and submit a report immediately if you
encounter any user data during testing, such as Personally Identifiable
Information (PII), Personal Healthcare Information (PHI), credit card data,
or proprietary information.
* You should only interact with test accounts you own or with explicit
permission from the account holder; and
* Do not engage in extortion.
LEGAL SAFE HARBOUR
To encourage research and responsible disclosure of security vulnerabilities,
Ivanti will not pursue legal action against security researchers who make a good
faith effort to comply with and report security vulnerabilities in accordance
with this Vulnerability Disclosure Program.
Please understand that if your security research involves the networks, systems,
information, applications, products, or services of a third party (which is not
us), we cannot bind that third party, and they may pursue legal action or notify
law enforcement. We cannot and do not authorize security research in the name of
other entities, and cannot in any way offer to defend, indemnify, or otherwise
protect you from any third-party action based on your actions.
You are expected, as always, to comply with all laws applicable to you, and not
to disrupt or compromise any data beyond what our Vulnerability Disclosure
Program permits.
Please contact us before engaging in conduct that may be inconsistent with or
unaddressed by this policy. We reserve the sole right to make the determination
of whether you made a good faith effort to comply with and report security
vulnerabilities in accordance with this Vulnerability Disclosure Program, and
proactive contact to us before engaging in any action is a significant factor in
that decision. If in doubt, ask us first!
VULNERABILITY REPORT SUBMISSION FORM
Please find our Vulnerability Report Submission Form (powered by HackerOne)
below. In order to use the form, you need to accept third-party cookies by
clicking "Enable Cookies". You can also find this form here.
--------------------------------------------------------------------------------
Version 2.0 (Mar 2024). The Vulnerability Disclosure Policy is also available
for download.
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