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PRIVACY POLICY

Home   >   Privacy Policy

General

This privacy policy covers rs-online.com and all of its subdomains. You can
access our website home page and browse our site without disclosing your
personal data. However, while visiting the RS site, we may ask you to register
and/or provide information that personally identifies you ("Personal
Information") for the purpose of interacting with our site, including, for
example, when you ask for information, enter a contest, order subscriptions, or
download material. This policy describes how RS will use your Personal
Information if you choose to share your Personal Information with RS. RS uses
your Personal Information to help you quickly find goods, services or
information on the site and to continue to communicate with you regarding goods
or services you may be interested in. We provide your Personal Information to
our email service provider, with whom we have a written confidentiality
agreement to protect such information. We track the domains from which this site
is visited and use that data to analyze for trends and statistics, and then
discard it. If you choose not to have your Personal Information used as a basis
for further contact with you by RS, you may "opt out". If you choose not to give
us your Personal Information, you can still use most of this site. You merely
will not be able to access areas that require registration.

Children's Privacy

RS does not knowingly collect, use or disclose personal data from children and
does not provide services designed to allow children to make their personal
information available online. Nor does RS take specific steps to protect the
privacy of children who disclose their personal data to it. If you are under the
age of 13, you should not disclose your personal data to RS.

What personal information do rs-online.com and its subdomains collect from me?

Our website collects information in several ways. Some personal information is
gathered when you register. During registration, our site asks you for a user
name, password, your name, telephone number, fax number, email address, company
name, and address. In order to register, you must provide all of this
information. Once you register you are no longer anonymous to rs-online.com or
its subdomains and are able to take full advantage of the site.

In addition, we keep copies of information you submit when you send email
feedback to the site, ask a technical question, or report a problem. If you
contact us in writing through our site we may keep a record of that
correspondence. We also occasionally ask users to complete surveys that we use
for research purposes.

We do not intend to collect any sensitive personal information on our website
and therefore you should not include any sensitive personal information (e.g.
data relating to your health, finances, sexual orientation, religion, racial or
ethnic origin, political opinions) on your profile or otherwise on our website.

What are cookies and how do rs-online.com and its subdomains use them?

A cookie is an element of data that a website can send to your browser, which
may then store it on your system. Some RS pages may use cookies so that we may
better serve you when you return to our site. You can set your browser to notify
you when you receive a cookie, giving you the chance to decide whether to accept
it. Different browsers offer different ways to manage, limit, or delete the kind
of cookies that may be placed on your system. When you choose a browser, you may
want to give consideration to these issues.

Our website uses a session cookie to enable e-commerce functionality. When you
enter the RS website, a cookie is sent to your browser. The cookie is stored by
your browser and written to your hard disk. This cookie contains a number
generated by the RS web server. It is used to uniquely identify your browser for
the duration of your visit to the RS site. This cookie is used to gather
information about your username, cart ID, persistent login information and your
preferred website country and language. The cookie is used to link you to your
unique order, help you remain logged in and route you to your preferred
rs-online.com website.

rs-online.com also uses cookies from third party providers, to track general
user behavior, which is used to provide a better overall customer experience. No
personally identifiable information is stored or tracked through the use of this
cookie. Any ‘do not track’ signals would be received and handled by such third
party.

These cookies are similar to locker keys in that, as you interact with our site
(add an item to your shopping cart), information is stored for you in a locker
on the RS server. A cookie is the key to this locker and the information
contained within. Because these keys are unique to you, they ensure that your
information is secured and cannot be accessed by anyone else.

After 90 days, or when you clear your cookies, the cookie within your browser
and the corresponding data will be deleted and your session ended.

How do rs-online.com and its subdomains use my information?

Our primary goal in collecting personal information is to provide you with
customized and relevant information when you visit the site. We also research
our users' demographics, interests, and behavior based on the information
provided to us through registration, during a promotion, from our server log
files or from surveys. We do this to better understand and serve our users. This
research is compiled and analyzed on an aggregated basis. We also use your
information for the purposes of order fulfillment and occasional direct
marketing activities. For more information about how we use this information,
and with whom it may be shared, see below.

Who is collecting information?

When you are on our website and are asked for personal information, you are
providing that information to RS or its parent company, Electrocomponents plc,
alone, unless it is specifically stated otherwise. Please be aware that our site
has links to other sites which may collect personally identifiable information
about you. The information practices of those websites linked to rs-online.com,
other than any rs-online.com subdomains, are not covered by this privacy policy.
If you access any third party sites from our website, you do so entirely at your
own risk.

With whom does rs-online.com and its subdomains share my information?

Information collected about you via our website will be used only within RS or
its parent company, Electrocomponents plc, except as described herein. RS never
sells, rents, or gives away information that personally identifies customers to
third parties except in the case where one or more of our businesses may be
outsourced and the provision of such information is an essential part of the
service requirement. For example, RS may utilize the services of a software
services provider to send targeted marketing materials to you and other RS
customers. Under such circumstances, the security and confidentiality of
personal information would form part of the legal agreement between us and the
supplier. From time to time, we may release aggregated marketing statistics to
business partners, or may use these in press releases, advertising, or published
reports. We would only personally identify you or any other customer in such
press releases, advertising, or reports with prior consent. RS may also disclose
user information in special cases when we have reason to believe that disclosing
this information is necessary to identify, contact or bring legal action against
someone who may be causing injury to or interference with (either intentionally
or unintentionally) RS rights or property, other rs-online.com users, or anyone
else that could be harmed by such activities. In addition, RS may disclose user
information when we believe in good faith that the law requires it.

RS collects personal information from our end users for the purpose of fraud
detection and prevention, and will share the personal information with a
third-party service provider for such purpose.

What are my choices regarding collection, use, and distribution of my
information?

We may, from time to time, send you email regarding our products and services
that we believe may be of interest to you. Only rs-online.com or its subdomains
(or agents working on behalf of rs-online.com and its subdomains under
confidentiality agreements) will send you these direct mailings. If you do not
want to receive email messages from us, you can easily edit your subscription
preferences or opt out of our emails using our Email Preference Center or the
“Unsubscribe” link in the footer of our marketing emails. If you do not wish to
receive other forms of direct mail promotions from us, then please contact RS by
calling 1-866-433-5722.

What is rs-online.com and its subdomains’ policy on allowing me to update,
correct, or delete my personally identifiable information?

You may edit your online account information at any time by clicking on the “My
Account” link located in the top right corner of every page on the RS site. We
allow you to challenge the data that we hold about you and, where appropriate,
you may have the data erased, rectified, amended, or completed by editing your
account as described or by calling 1-866-433-5722.

How do rs-online.com and its subdomains protect account, financial, or credit
card information?

The transmission of information via the internet is not always completely
secure. We cannot guarantee the security of your personal information
transmitted to our site; and any transmission is at your own risk. Once we have
received your personal information, we do employ security features to try to
prevent unauthorized access.

Whenever sensitive information is sent to or from our website, we receive that
information from your browser, or present it to you, via a VeriSign certified
secure-server using industry-standard SSL (secure socket layer) encryption. We
also encrypt and never store customer credit card information.

What security precautions are in place to protect the loss, misuse, or
alteration of my information?

Your website Account Information and online Registry Profile are
password-protected so that you and only you have access to this personal
information. RS has implemented security policies, rules and technical measures
to protect the personal data that we have under our control from unauthorized
access, improper use or disclosure, unauthorized modification, unlawful
destruction or accidental loss. All our employees and data processors, who have
access to, and are associated with the processing of personal data, are obliged
to respect the confidentiality of our visitors' personal data. We ensure that
your personal data will not be disclosed to State institutions and authorities
except if required by law, regulation or by a court of competent jurisdiction or
a duly authorized administrative or legislative authority. We recommend that you
do not divulge your password to anyone. You are responsible for maintaining the
confidentiality of your password. We will never ask you for your password in an
unsolicited phone call or in an unsolicited email. RS will not "transfer"
accounts among customers. Also remember to close your browser window when you
have finished your work. This is to ensure that others cannot access your
personal or business information if you share a computer with someone else or
are using a computer in a public place.

Notice to European Union Customers

If you purchase Products from RS, your data will be transferred to the United
States of America. Any data transferred will be only such data as is necessary
for the performance of the contract between you and RS.

Site Technologies

RS does not provide the technologies used to build its site, and therefore
neither recommends nor endorses the same. Any information regarding identified
technologies, their capabilities, limitations, applications, etc., should be
sought directly from their manufacturers. RS hereby disclaims any rights to
trademarks, service marks, trade names, logos, copyrights, patents, domain names
or other intellectual property interests of third parties.

Policy Changes

RS reserves the right to change this Privacy Policy at any time. Accordingly, we
encourage site users to review this Privacy Policy periodically. We reserve the
right to send a notice via email to the email account we have on file of any
material change to this Privacy Policy. We will post any revisions to this
Privacy Policy on our website and will provide a paper copy to you upon your
request. Please review the Privacy Policy on our website or email us at
websupport@na.rsgroup.com to request a copy. The most current version of this
Privacy Policy will be posted at us.rs-online.com. If a user continues to use
the site after we change this Privacy Policy, then user accepts all such
changes.

Disputes Regarding use of personally Identifiable Information

Any claim, dispute or controversy (whether in contract, tort or otherwise,
whether statutory, common law or equitable and whether pre-existing, present or
future) against RS, its agents, employees, affiliates, successors and assigns,
relating to this Privacy Policy will be resolved by binding arbitration
administered by the American Arbitration Association under its Commercial
Arbitration Rules. Any arbitration will be conducted before a single neutral
arbitrator and will be limited solely to the dispute between you and RS. The
arbitration will be conducted in Fort Worth, Texas, or by telephone or online,
as determined by the arbitrator. Any award of the arbitrator will be final and
binding on each of the parties and may be entered as a judgment in any court of
competent jurisdiction. If any claim, dispute or controversy is not subject to
binding arbitration, you agree that the exclusive jurisdiction for that claim,
dispute or controversy will be the state and federal courts located in Fort
Worth, Texas, that you will not file any action or proceeding in any other
jurisdiction; and that you waive any argument that Fort Worth, Texas is an
inconvenient forum.

Limitation of Liability

RS IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE
OR PHYSICAL/EMOTIONAL DISTRESS DAMAGES. IN NO EVENT WILL RS’ LIABILITY FOR
DIRECT DAMAGES EXCEED $50.

Miscellaneous

If you have any questions or comments about our privacy practices, and the use
of cookies, please send email to: websupport@na.rsgroup.com.


Updated 6/2020


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YOUR PRIVACY CHOICES

We allow certain advertising partners to collect information from our services
through cookies and similar technologies as described in our Privacy Policy to
deliver ads which are more relevant to you, and assist us with
advertising-related analytics. This may be considered "selling" or "sharing”/
disclosure for targeted online advertising under certain laws. To opt out of
these activities, use the toggle below and press “Confirm My Choices.” Please
note that your choice will apply only to your current device/browser. If you
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These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.

SALE OR SHARING OF PERSONAL DATA

Sale or Sharing of Personal Data

Under the California Consumer Privacy Act, you have the right to opt-out of the
sale of your personal information to third parties. These cookies collect
information for analytics and to personalize your experience with targeted ads.
You may exercise your right to opt out of the sale of personal information by
using this toggle switch. If you opt out we will not be able to offer you
personalised ads and will not hand over your personal information to any third
parties. Additionally, you may contact our legal department for further
clarification about your rights as a California consumer by using this Exercise
My Rights link.

If you have enabled privacy controls on your browser (such as a plugin), we have
to take that as a valid request to opt-out. Therefore we would not be able to
track your activity through the web. This may affect our ability to personalize
ads according to your preferences.

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