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HELP CENTRE


V2 MIGRATION



 1. RICOH Products
 2. ⚙️ Product Updates
 3. V2 Migration


END USER WEB & MOBILE MIGRATION EXPERIENCE

Theodora Astepho
 * 3 days ago
 * Updated

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On the go-live day of your RICOH Spaces migration, end users in your
organisation will not be able to access RICOH Spaces V1 or V2 while we are
migrating their data.
Once the migration is complete, end users will be able to click on the Go to V2
button displayed on their screen. It will redirect them to their new URL and the
new app will be available to download on the app store (iOS and Android). 
There will be no changes to the users' login credentials.
Watch our video here to see how easily users will access their new URL.
If your end users try to access RICOH Spaces web and mobile app during the
migration, the following messages will be displayed on their screen:


V1 Web & Mobile Messages:





V2 Web & Mobile Messages:





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