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+90 850 200 0256
 * Support
   collaborate Support Portal
   User Manual
 * ···

 * Home
 * Why CCS
 * Product
   CALL CENTER SOFTWARE
    * Inbound Call Center
    * Outbound Call Center
   
   WORKFORCE ENGAGEMENT PLATFORM
    * ordinal Performance Management
    * star--review Quality Management
    * Agent Coaching
    * chart--3D Workforce Management
   
   FEATURES & BENEFITS
    * ACD
    * data--unstructured IVR
    * CTI
    * Auto Dialer
    * list--checked Predictive Dialer
    * microphone Call Recording
    * rule Number Masking
   
   OMNI-CHANNEL CONTACT CENTER
    * Messaging
   
    * Live Chat
    * Whatsapp
    * Messenger
    * Telegram
    * Google Business Messenger
    * Conversations API
   
    * ticket Ticketing System
   
   AUTOMATION CUSTOMER SERVICE
    * bot AI Chat / Chatbot
    * watson-health--study--skip Self Service Experience
   
   CUSTOMER EXPERIENCE ANALYTICS
    * chat-bot Customer Satisfaction Surveys
    * ordinal Reporting / Monitoring
   
   Integration
    * API & SDK
    * CRM
   
    * UC
   
   
 * Solutions
   BY INDUSTRY
    * stethoscope Heatlhcare
    * shopping--cart eCommerce
    * rule Insurance
   
    * stethoscope Logistics & Transport
    * Financial Services
    * bolt Energy
   
    * headset Outsource
    * Automotive
    * enterprise Real Estate
   
    * hospital Hospitality & Travel
    * education Education
    * chart--3D Technology
   
   BY BUSINESS TYPE
   coffee
   Small & Medium Business
   
   Grow your business
   
   enterprise
   Enterprise
   
   Upgrade your CX
   
   shop
   BPO/Outsourcing
   
   Elevate your operation
   
   BY ROLE
    * Contact Center Manager
    * chart--3D IT Director
    * events--alt Agent

 * Resources
   
   LEARN
   
    * Blog
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    * list--checked FAQ
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    * Contact Us
    * events--alt Advisory Board
    * Support Center
    * education Career
   
   WHY CALL CENTER STUDIO?
   
   [cky_video_placeholder_title]
   
   Learn More
 * ···

Get Started
Elevate your customer service with our


CONTACT CENTER SOFTWARE

We enable brands to have excellent interactions with their
customers to deliver a faster and frictionless customer experience.

Schedule a Demo
View Demo
 * Setup in minutes
 * Free integrations
 * 24/7 support️



4.5
 4.5/5
Read the reviews
4.8
 4.8/5
Read the reviews
4.5
 4.5/5
Read the reviews
5.0
 5/5
Read the reviews
4.5
 4.5/5
Read the reviews
8.7
 4.3/5
Read the reviews
Deliver a Better Customer Experience


INBOUND AND
OUTBOUND CALLS


BY LEVERAGING THE RIGHT CALL CENTER SOFTWARE, YOU CAN PROVIDE A SEAMLESS
CUSTOMER EXPERIENCE, CULTIVATE ENGAGED AGENTS AND FOCUS ON THE RIGHT KPIS FOR
YOUR BUSINESS.

Schedule a Demo
Learn More



OMNICHANNEL COMMUNICATION


CHATS CAN IMPROVE CUSTOMER SERVICE WHILE EASING THE WORKLOAD OF HUMAN AGENTS. WE
CAN HELP YOU TO IMPROVE RESPONSE TIMES, PROVIDE CONSISTENT CUSTOMER EXPERIENCES,
MANAGE YOUR PERATIONS AND HELP YOU TO BE AVAILABLE FOR THEIR CUSTOMERS 24/7.

Schedule a Demo
Learn More


REPORTING &
PERFORMANCE


THE FULL SET OF INTERMEDIARY METRICS ARE AVAILABLE IN A DASHBOARD WHICH GIVES
SUPERVISORS AND AGENTS A CLEAR, REAL-TIME VIEW OF THEIR PERFORMANCE IN THESE
AREAS OVER A SPECIFIED PERIOD OF TIME.

Schedule a Demo
Learn More


TURN EVERY CUSTOMER INTERACTION INTO DIGITAL HUGS!

Why Call Center Studio
Benefits of Call Center Studio
Pay-as-you-go

Our payments plans allow you to be charged only for what you have actually used.

Safe & Secure

With ISO licenses and our 24/7 security team, you can keep your data secure and
prevent fraudulent calls

AI-powered

With built-in speech recognition and natural language processing, you can change
the way you work.

No maintenance cost
Reduce your costs and improve customer service at the same time!
Access from anywhere
Manage your contact center efficiently from 1 platform, anywhere, anytime.
Easy to Use

Simplify your contact center process with an all-in-one platform.

Powerful Reporting
A dashboard which gives you a clear, real-time view of performance over a
specified period of time.
API Integration

A single powerful API to start building solutions for messaging, voice and
video.

Multi-Language
A feature to help your business to prevent language barriers with international
customers

Trusted by over hundreds businesses worldwide

0
countries
500 +
global brands
16000 +
agents
0 +
years experience


ENGAGE
ACROSS ALL CHANNELS

Drive more engagement and activation with your audience within product and
omnichannel campaigns.


CONVERT
MORE CUSTOMERS

Start to convert your website visitors to qualified lead and grow your revenue
with bots and real-time chats.


SUPPORT
YOUR CUSTOMERS

Provide customized support and help to your customers with AI-powered tools and
human support.

Learn More

Call Center Studio is the right address for fast solutions and process
integrations! Their unmatched support & consultation helped us get the latest
technologies and strategies for a call center.
Customer Service Supervisor


Call Center Studio’s innovative and solution-oriented approach, technology, and
experienced team are the basis of our successful projects. This adaptation &
dynamism makes our work very comfortable.
R&D Manager


Call Center Studio showed us what a true partnership means during the pandemic.
Their proactive, friendly, and customer-oriented approach helped us navigate
these unprecedented times.
Account Director


Previous
Next
See more customer stories
The Best And Biggest Brands Trust Call Center Studio
Call Center Studio is the right address for fast solutions and process
integrations! Their unmatched support & consultation helped us get the latest
technologies and strategies for a call center.



DECATHLON

Customer Service Supervisor

Call Center Studio’s innovative and solution-oriented approach, technology, and
experienced team are the basis of our successful projects. This adaptation &
dynamism makes our work very comfortable.



EBAY

R&D Manager

Call Center Studio showed us what a true partnership means during the pandemic.
Their proactive, friendly, and customer-oriented approach helped us navigate
these unprecedented times.



WEBHELP

Account Director


CONNECT TO BUSINESS TOOLS

You are only one click away from revolutionizing your business phone system with
a single API for scalable, multiparty conversations.

See all integrations



NEWS & ARTICLES


CHECK OUT THESE HELPFUL BLOG POSTS

View All Post


CUSTOMER SEGMENTATION FOR CONTACT CENTERS


18 August 2023


BENEFITS OF A VIDEO-ENABLED CALL CENTER


18 August 2023


GAMIFICATION IN CONTACT CENTER SERVICES: WHAT IS IT?


11 August 2023

Want To See It In Action?
 * info@callcenterstudio.com
 * +1 312 728 3372
 * United States: 1 East Erie St Suite 525 PMB 4651 Chicago, IL 60611
 * TURKEY: Yildiz Technical University Technopark R&D Center / B No:2 Istanbul


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How It Works
 * How It Works
 * Features & Benefits
 * Full List Of Features & Benefits
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 * Omni-Channel Customer Service

Success Stories
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 * Better Sales with Volvo
 * BPO during COVID
 * eBay Cloud migration
 * Home Applications
 * Fashion Portal
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 * eCommerce
 * University
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Home
Why CCS
Product
Call Center Software
Inbound Call Center
Outbound Call Center
Workforce Engagement Platform
Performance Management
Quality Management Software
Agent Coaching
Workforce Management System
Features & Benefits
ACD
IVR
CTI
Auto Dialer
Predictive Dialer
Number Masking
Omni-Channel Contact Center
Messaging
Ticketing System
Automation Customer Service
AI Chat / Chatbot
Self Service Experience
Customer Experience Analytics
Satisfaction Surveys
Reporting / Monitoring
Integration
API & SDK
CRM
UC
Solutions
Heatlhcare
eCommerce
Insurance
Logistics & Transport
Airline Solutions
Energy
Outsource
Automotive
Real Estate
Hospitality & Travel
Education
Technology
Resources
Blog
E-book / Whitepapers
Documentation for Dev
FAQ
Customer Reviews
Partners
Case Studies
Contact Us
Support Center
Career

Get Started