www.haptik.ai
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Submitted URL: https://haptik.us3.opv1.com/clk/4F586B7A636D6F744E58466D4F5449744E486C7559513D3D
Effective URL: https://www.haptik.ai/?utm_source=Email&utm_medium=NewEmailSignature&utm_campaign=Website
Submission: On December 20 via api from US — Scanned from DE
Effective URL: https://www.haptik.ai/?utm_source=Email&utm_medium=NewEmailSignature&utm_campaign=Website
Submission: On December 20 via api from US — Scanned from DE
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We use cookies to make Haptik's website a better place. Cookies help to provide a more personalized experience for you, and web analytics for us. To learn more about our Privacy Policy, please visit this link. Accept [Report] The State of WhatsApp Marketing 2023: Download Now [Report] The State of WhatsApp Marketing 2023: Download Now [Report] The State of WhatsApp Marketing 2023: Download Now * Solutions By Use Cases MARKETING Acquire New Users COMMERCE Convert More Users CUSTOMER CARE Deliver Phenomenal Support By Channels WHATSAPP FACEBOOK MESSENGER INSTAGRAM DIRECT GOOGLE BUSINESS MESSAGES SMS WEB * Platform Platform Overview NATURAL LANGUAGE PROCESSING Comprehend Text LINGUIST PRO TRANSLATOR Multilingual Assistants SMART SKILLS Prebuilt Conversation Workflows CONVERSATION STUDIO Low Code Builder PROACTIVE MESSAGING Notification Triggers OMNICHANNEL Build & Deploy Anywhere LIVE AGENT ASSISTANTS AI Powered Suggestions INTELLIGENT ANALYTICS User Behaviour Integrations ZENDESK SUNSHINE Friction-free Agent Hand-off SHOPIFY Powerful yet Simple SALESFORCE Omnichannel Rich Messaging * Industries * eCommerce * Education * Fintech * Healthcare * Insurance * Mortgage * Media & Entertainment * Telecom * Travel & Hospitality * Resources * Case Studies * Reports & Research * Company Blog * Knowledge Center * Customer Showcase * Webinars * Tech Blog * Conversations on AI * About Us * Why Haptik * Pricing * Partnerships * News & Media * Careers * Contact Us * Get A Demo Get A Demo #1 CONVERSATIONAL COMMERCE PLATFORM Now meet your customers on WhatsApp & offer delightful experiences every step of the way. Get A Demo TRUSTED BY LEADING BRANDS 3 PILLARS OF WHATSAPP COMMERCE Leverage Haptik’s WhatsApp Commerce suite for end-to-end customer engagement COMMERCE CHATBOT Meet your prospects on WhatsApp & lead conversations that’re personalized and optimized for sales & drive customer satisfaction. Explore Platform PROACTIVE MESSAGING Send proactive notifications on WhatsApp and other messaging channels & engage prospects at the right time in their purchase journey. Explore Platform CLICK-TO-WHATSAPP Bring your ideal customers to WhatsApp with interactive Click-to-WhatsApp ads designed to boost lead-gen & increase ROAS. Explore Platform CLICK-TO-WHATSAPP Bring your ideal customers to WhatsApp with interactive Click-to-WhatsApp ads designed to boost lead-gen & increase ROAS. Explore Platform COMMERCE CHATBOT Meet your prospects on WhatsApp & lead conversations that’re personalized and optimized for sales & drive customer satisfaction. Explore Platform PROACTIVE MESSAGING Send proactive notifications on WhatsApp and other messaging channels & engage prospects at the right time in their purchase journey. Explore Platform CLICK-TO-WHATSAPP Bring your ideal customers to WhatsApp with interactive Click-to-WhatsApp ads designed to boost lead-gen & increase ROAS. Explore Platform COMMERCE CHATBOT Meet your prospects on WhatsApp & lead conversations that’re personalized and optimized for sales & drive customer satisfaction. Explore Platform PROACTIVE MESSAGING Send proactive notifications on WhatsApp and other messaging channels & engage prospects at the right time in their purchase journey. Explore Platform CLICK-TO-WHATSAPP Bring your ideal customers to WhatsApp with interactive Click-to-WhatsApp ads designed to boost lead-gen & increase ROAS. Explore Platform WHATSAPP COMMERCE SOLUTIONS FOR EVERY INDUSTRY Industry-specific use cases designed to increase leads, transactions, and repeat purchases Insurance Retail Fintech Healthcare Education Travel & Hospitality Media & Entertainment INSURANCE One of Asia's most prominent insurance companies, Kotak Life, built a chatbot to enable policy purchases on WhatsApp. The WhatsApp Chatbot has been highly rated by users and has received a CSAT score of 82%. Solutions for Insurance RETAIL Lakme, India's leading beauty brand, has pioneered a new way to shop for makeup - through WhatsApp. The chatbot can help customers find the right products and even recommend the most popular items in each category. The WhatsApp bot is perfect for busy women on the go who want an easy and convenient shopping experience. Solutions for Retail & eCommerce FINTECH Upstox, one of Asia’s largest investment platforms, partnered with Haptik to build a WhatsApp chatbot to onboard new users and guide them in their investment journey. Our solution helped Upstox handle ~4M conversations and onboard more than 220K customers. Solutions for Fintech HEALTHCARE Jio Health Hub had a goal to increase user engagement and registrations, as well as provide proactive support. With Haptik's help, JIVA was created- a WhatsApp virtual assistant that led to a 21% growth in unique users. Solutions for Healthcare EDUCATION Ryan International, a leading education institution, uses WhatsApp as a channel to regularly update students and push them further in their learning journey. The chatbot sends reminders, tips, progress reports, and learning materials on a regular basis. Solutions for Ed-tech TRAVEL & HOSPITALITY By partnering with Haptik, Zoop India was able to build a WhatsApp chatbot that makes it easy for passengers to order food and have it delivered to their seats. Passengers can use their PNR number when placing an order at one of the participating restaurants along their train route. Solutions for Travel & Hospitality MEDIA & ENTERTAINMENT The goal of Disney Hotstar was to provide scalable customer support with a fast and supremely efficient customer experience. Haptik built an intuitive WhatsApp chatbot that resulted in a 97% improvement in query resolution time, reducing first response time from three hours to 30 seconds. Solutions for Media & Entertainment WHY HAPTIK? Know our product differentiators for increased efficiency & revenue. COMPLETE COMMERCE Haptik’s Conversational Commerce platform personalizes buying guidance & purchase recommendations to drive higher conversions. Explore Commerce Capabilities POWERFUL ANALYTICS Go beyond surface-level data & glean deeper insights using intelligent analytics to achieve higher ROI and offer superior customer experience. Intelligent Analytics SUPERIOR AI Our best-in-class NLU capabilities & industry-specific Smart Skills help brands to get started quickly while ensuring high accuracy and performance. Industry-Specific Smart Skills SUCCESS & SUPPORT Get the expertise & support of our in-house experts to grow your brand using Haptik’s Conversational Commerce platform. See Customer Success Stories 7B+ Interactions Processed 1M Transactions Processed 4.5/5 Rating on G2 400+ Enterprise Customers WHAT ARE OUR CUSTOMERS SAYING? About business impact achieved, solutions delivered & more "Haptik has been pivotal in helping us fire up our sales pipeline with an AI-powered chatbot and giving us a competitive advantage on our mission to drive exceptional customer experiences at scale" Shrini Viswanath Co-Founder "KAYA, Kotak Life’s AI-enabled virtual assistant, built along with Haptik, has helped improve customer servicing capabilities. Kotak Life is now resolving a large part of customer queries real-time 24/7." Kirti Patil Sr. EVP, IT & CTO "Partnering with Haptik has helped us revolutionize our customer experience & brought us closer to our goal of serving & engaging with our customers in the most hassle-free safe & transparent way." Hitesh Sharma Senior Manager - Buyer Growth LATEST FROM OUR BLOG Resources to help your business grow better HOW TO INCREASE TRAFFIC TO YOUR WHATSAPP BUSINESS ACCOUNT Read now DELIVER DELIGHTFUL SHOPPING EXPERIENCES WITH WHATSAPP CHATBOT Read now BEST WHATSAPP MESSAGE TEMPLATES TO USE IN 2022 Read now 6 BEST WHATSAPP CHATBOTS IN INDIA Read now THE JIOMART SHOPPING BOT THAT MARK ZUCKERBERG IS TALKING ABOUT Read now SOLVING ECOMMERCE CHALLENGES WITH CONVERSATIONAL COMMERCE Read now START YOUR CONVERSATIONAL COMMERCE JOURNEY TODAY Get A Demo PLATFORM * Advanced NLU * Intent Discovery * Conversation Studio * Proactive Messaging * Omnichannel * Agent Assist * Intelligent Analytics * Linguist Pro * Enterprise Security * Integration Ecosystem SOLUTIONS * Commerce * Marketing * Customer Care * WhatsApp * Facebook Messenger * Instagram Direct * Google Business Messages * SMS * Web INDUSTRIES * eCommerce * Education * Fintech * Healthcare * Insurance * Mortgage * Telecom * Travel & Hospitality RESOURCES * ROI Calculator * Reports & Research * Case Studies * Webinars * Tech Blog * Business Blog * Knowledge Center * Conversations on AI COMPANY * Why Haptik * About Us * Careers * News & Media * Awards & Recognition * Contact Us * Partnerships * Investor Relations SUBSCRIBE Sign up to receive the latest updates utm_source utm_campaign utm_medium FIND US ON Copyright © Jio Haptik Technologies Limited 2022 | Data Security & Privacy Policy | GDPR Ready | CCPA Ready | Terms North America | Asia Pacific | Africa | enterprise@haptik.ai word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1