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 1. Home
 2. Security


BAD ACTORS STAR IN NETFLIX PHISHING SCAM

Damien Black
Senior Journalist
Updated on: 21 September 2022

--------------------------------------------------------------------------------

Image by Shutterstock


With 220 million paid subscribers, the popular streaming service was always
going to be a juicy target for scammers – and that’s just what a threat group
identified by one cyber-watchdog has been seeing it as.

“What better place for a phish to hide than in a stream? A streaming service,
that is,” said INKY, announcing its latest findings. Accessible in more than 190
countries and 30 languages, Netflix is fertile grounds for real-life villains
looking to score with a social engineering campaign.

“Over the past few years, Netflix customers have been warned about numerous
phishing threats, most of which share a common theme – credential harvesting,”
said INKY. “Scammers send phishing emails trying to convince Netflix users that
their account is somehow in jeopardy, and rectifying the situation calls for
them to update their credit card details and other personally identifiable
Information (PII).”

The latest instance uncovered by INKY in August entailed just such a plot, with
an extra twist: in this case, PII data harvesting was augmented by the use of
zipped files to compress malicious HTML attachments.

“The malicious site is hosted on a victim’s local machine instead of the
internet,” said INKY. “Standard URL reputation checks are avoided, and phishing
content can’t be detected since it’s not on the internet. Using zip files is
another advantage because it’s not in an executable format that can be seen.”


STICK WITH ME KID, I’LL MAKE YOU POOR…

This cunning approach reflects the continuing evolution of social engineering
ploys, from the straight-to-video bargain basement cons of yesteryear to today’s
A-list superstar scammers.

“There was a time when brand fraud attempts were easier to catch because they
contained many telltale signs of phishing,” said INKY. “Multiple typos, strange
word choices, suspicious URLs, and odd-looking logos provided insight to the
recipients of these malicious emails. But times have changed. Cybercrime gets
more sophisticated every year, with no signs of stopping. Today, many telltale
signs of a brand impersonation are so cleverly hidden that even the most
discerning eye can’t recognize them.”

In the thrilling latest installment of INKY’s Fresh Phish research project, the
bad guys turned in another bravura performance, spoofing sender email addresses
to make it look like the phishing messages came from Netflix.

An international production, the scam roped in unwitting collaborators from all
around the world, including an “abused mail server” from a university in Peru,
an internet protocol address belonging to a private firm in Germany, and another
hijacked machine affiliated with a construction company in Pakistan.

Screenshot taken by INKY of a typical scam email used by conmen to trick Netflix
users into parting with their data.


AND THE LOSER IS…

Victims were presented with a legitimate-seeming prompt to enter their name,
address, and bank details – the vital data was then sent for harvesting to a
third-party site controlled by the crooks behind this high-value-production con.

The script used by the conmen might not be winning a Golden Globe award any time
soon, but it was solid and convincing nonetheless.

“Netflix was unable to collect a payment because the method of payment is no
longer valid or has expired,” it read. “To resolve the issue, update your
payment method.”

And just as it doesn’t always take fine prose to win over an audience and boost
one’s ratings, it would appear the dodgy producers behind this latest scam were
enjoying quite a bit of success with their own brand of doggerel until INKY
stepped in.

“Be cautious of zip file attachments since these can’t be previewed,” it said.
“Use another form of communication to contact the sender and confirm the safety
of the attachment.”

INKY also urges those who want to avoid being starstruck by cybercriminals to
always visit a company’s website directly via their own browser and search
engine rather than clicking on email attachments and links.



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