Submitted URL: https://securemail.citizensbank.com/brand/br/CitizensBank/rv/38ed0/zdm/troubleshooting.ftl
Effective URL: https://www.voltage.com/vsn/smhelp/lang/en_US/troubleshooting.htm
Submission Tags: falconsandbox
Submission: On August 04 via api from US

Summary

This website contacted 3 IPs in 2 countries across 4 domains to perform 9 HTTP transactions. The main IP is 72.32.12.81, located in United States and belongs to RMH-14, US. The main domain is www.voltage.com.
TLS certificate: Issued by DigiCert TLS RSA SHA256 2020 CA1 on March 3rd 2021. Valid for: a year.
This is the only time www.voltage.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 174.128.89.181 63335 (CITIZENS-...)
2 8 72.32.12.81 33070 (RMH-14)
1 54.205.59.62 14618 (AMAZON-AES)
2 2a00:1450:400... 15169 (GOOGLE)
9 3
Domain Requested by
8 www.voltage.com 2 redirects www.voltage.com
2 www.google-analytics.com www.voltage.com
www.google-analytics.com
1 t.sf14g.com www.voltage.com
1 securemail.citizensbank.com 1 redirects
9 4

This site contains no links.

Subject Issuer Validity Valid
www.voltage.com
DigiCert TLS RSA SHA256 2020 CA1
2021-03-03 -
2022-03-23
a year crt.sh
t.sf14g.com
Go Daddy Secure Certificate Authority - G2
2020-09-09 -
2021-09-09
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2021-06-28 -
2021-09-20
3 months crt.sh

This page contains 1 frames:

Primary Page: https://www.voltage.com/vsn/smhelp/lang/en_US/troubleshooting.htm
Frame ID: 7470D990A93450973EB1686BC5E691A1
Requests: 9 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://securemail.citizensbank.com/brand/br/CitizensBank/rv/38ed0/zdm/troubleshooting.ftl HTTP 302
    https://www.voltage.com/vsn/smhelp?page=troubleshooting&locale=en_US HTTP 301
    https://www.voltage.com/vsn/smhelp/?page=troubleshooting&locale=en_US HTTP 302
    https://www.voltage.com/vsn/smhelp/lang/en_US/troubleshooting.htm Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /(?:Apache(?:$|\/([\d.]+)|[^/-])|(?:^|\b)HTTPD)/i

Overall confidence: 100%
Detected patterns
  • script /google-analytics\.com\/(?:ga|urchin|analytics)\.js/i

Overall confidence: 100%
Detected patterns
  • script /([\d.]+)?\/modernizr(?:.([\d.]+))?.*\.js/i

Page Statistics

9
Requests

100 %
HTTPS

25 %
IPv6

4
Domains

4
Subdomains

3
IPs

2
Countries

35 kB
Transfer

73 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://securemail.citizensbank.com/brand/br/CitizensBank/rv/38ed0/zdm/troubleshooting.ftl HTTP 302
    https://www.voltage.com/vsn/smhelp?page=troubleshooting&locale=en_US HTTP 301
    https://www.voltage.com/vsn/smhelp/?page=troubleshooting&locale=en_US HTTP 302
    https://www.voltage.com/vsn/smhelp/lang/en_US/troubleshooting.htm Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

9 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request troubleshooting.htm
www.voltage.com/vsn/smhelp/lang/en_US/
Redirect Chain
  • https://securemail.citizensbank.com/brand/br/CitizensBank/rv/38ed0/zdm/troubleshooting.ftl
  • https://www.voltage.com/vsn/smhelp?page=troubleshooting&locale=en_US
  • https://www.voltage.com/vsn/smhelp/?page=troubleshooting&locale=en_US
  • https://www.voltage.com/vsn/smhelp/lang/en_US/troubleshooting.htm
8 KB
3 KB
Document
General
Full URL
https://www.voltage.com/vsn/smhelp/lang/en_US/troubleshooting.htm
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
72.32.12.81 , United States, ASN33070 (RMH-14, US),
Reverse DNS
Software
Apache / WP Rocket/2.11.7
Resource Hash
fa056ed4c6a78a68d11d1fa993f4d8c4585827de14fd1f49f3299101df143a3d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Host
www.voltage.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Sec-Fetch-Dest
document
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Wed, 04 Aug 2021 21:01:57 GMT
Server
Apache
Strict-Transport-Security
max-age=31536000; includeSubDomains
Accept-Ranges
bytes
Cache-Control
max-age=0, public
Expires
Wed, 04 Aug 2021 21:01:57 GMT
Vary
Accept-Encoding,Cookie
Content-Encoding
gzip
X-Powered-By
WP Rocket/2.11.7
Content-Length
2899
Connection
close
Content-Type
text/html; charset=utf-8

Redirect headers

Date
Wed, 04 Aug 2021 21:01:57 GMT
Server
Apache
Strict-Transport-Security
max-age=31536000; includeSubDomains
Location
./lang/en_US/troubleshooting.htm
Cache-Control
max-age=0
Expires
Wed, 04 Aug 2021 21:01:57 GMT
Vary
Accept-Encoding,Cookie
Content-Encoding
gzip
Content-Length
20
Connection
close
Content-Type
text/html; charset=utf-8
screen.css
www.voltage.com/vsn/smhelp/lang/en_US/
3 KB
2 KB
Stylesheet
General
Full URL
https://www.voltage.com/vsn/smhelp/lang/en_US/screen.css
Requested by
Host: www.voltage.com
URL: https://www.voltage.com/vsn/smhelp/lang/en_US/troubleshooting.htm
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
72.32.12.81 , United States, ASN33070 (RMH-14, US),
Reverse DNS
Software
Apache /
Resource Hash
84262a97ee8f06cb805751753b9034e702a77bef3d98153bc55a093f02eebcc2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Pragma
no-cache
Sec-Fetch-Site
same-origin
Accept-Encoding
gzip, deflate, br
Host
www.voltage.com
Accept-Language
en-US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Sec-Fetch-Mode
no-cors
Accept
text/css,*/*;q=0.1
Cache-Control
no-cache
Sec-Fetch-Dest
style
Referer
https://www.voltage.com/vsn/smhelp/lang/en_US/troubleshooting.htm
Connection
keep-alive
Referer
https://www.voltage.com/vsn/smhelp/lang/en_US/troubleshooting.htm
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Wed, 04 Aug 2021 21:01:58 GMT
Content-Encoding
gzip
Last-Modified
Wed, 08 Aug 2018 10:52:26 GMT
Server
Apache
Vary
Accept-Encoding,Cookie
Strict-Transport-Security
max-age=31536000; includeSubDomains
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=31536000, public
Connection
close
Accept-Ranges
bytes
Content-Length
1350
Expires
Thu, 04 Aug 2022 21:01:58 GMT
modernizr.min.js
www.voltage.com/vsn/smhelp/res/
7 KB
4 KB
Script
General
Full URL
https://www.voltage.com/vsn/smhelp/res/modernizr.min.js
Requested by
Host: www.voltage.com
URL: https://www.voltage.com/vsn/smhelp/lang/en_US/troubleshooting.htm
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
72.32.12.81 , United States, ASN33070 (RMH-14, US),
Reverse DNS
Software
Apache /
Resource Hash
df87304cd9d0d2a27a04cf70e3d4214c54cb4e9d7c1d0a11043ed22da1d27450
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Pragma
no-cache
Sec-Fetch-Site
same-origin
Accept-Encoding
gzip, deflate, br
Host
www.voltage.com
Accept-Language
en-US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Sec-Fetch-Mode
no-cors
Accept
*/*
Cache-Control
no-cache
Sec-Fetch-Dest
script
Referer
https://www.voltage.com/vsn/smhelp/lang/en_US/troubleshooting.htm
Connection
keep-alive
Referer
https://www.voltage.com/vsn/smhelp/lang/en_US/troubleshooting.htm
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Wed, 04 Aug 2021 21:01:58 GMT
Content-Encoding
gzip
Last-Modified
Wed, 08 Aug 2018 06:41:38 GMT
Server
Apache
Vary
Accept-Encoding,Cookie
Strict-Transport-Security
max-age=31536000; includeSubDomains
Content-Type
text/javascript; charset=utf-8
Cache-Control
max-age=2592000, public
Connection
close
Accept-Ranges
bytes
Content-Length
3269
Expires
Fri, 03 Sep 2021 21:01:58 GMT
intl.png
www.voltage.com/vsn/smhelp/res/images/
2 KB
2 KB
Image
General
Full URL
https://www.voltage.com/vsn/smhelp/res/images/intl.png
Requested by
Host: www.voltage.com
URL: https://www.voltage.com/vsn/smhelp/lang/en_US/troubleshooting.htm
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
72.32.12.81 , United States, ASN33070 (RMH-14, US),
Reverse DNS
Software
Apache /
Resource Hash
70813a9b4be2b4f751ebdc59c5436c5f286288d193f06e8c74c7a264a6d673d6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Pragma
no-cache
Sec-Fetch-Site
same-origin
Accept-Encoding
gzip, deflate, br
Host
www.voltage.com
Accept-Language
en-US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Sec-Fetch-Mode
no-cors
Accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
Cache-Control
no-cache
Sec-Fetch-Dest
image
Referer
https://www.voltage.com/vsn/smhelp/lang/en_US/troubleshooting.htm
Connection
keep-alive
Referer
https://www.voltage.com/vsn/smhelp/lang/en_US/troubleshooting.htm
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Wed, 04 Aug 2021 21:01:58 GMT
Last-Modified
Wed, 08 Aug 2018 06:41:40 GMT
Server
Apache
Vary
Accept-Encoding,Cookie
Connection
close
Content-Type
image/png
Cache-Control
max-age=2592000, public
Strict-Transport-Security
max-age=31536000; includeSubDomains
Accept-Ranges
bytes
Content-Length
1743
Expires
Fri, 03 Sep 2021 21:01:58 GMT
sf14g.js
t.sf14g.com/
0
0
Script
General
Full URL
https://t.sf14g.com/sf14g.js
Requested by
Host: www.voltage.com
URL: https://www.voltage.com/vsn/smhelp/lang/en_US/troubleshooting.htm
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.205.59.62 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-205-59-62.compute-1.amazonaws.com
Software
/
Resource Hash

Request headers

Referer
https://www.voltage.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

analytics.js
www.google-analytics.com/
48 KB
19 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: www.voltage.com
URL: https://www.voltage.com/vsn/smhelp/lang/en_US/troubleshooting.htm
Protocol
H3-29
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80f::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e61660c659c426e45bce2937dddb01af6b550502a2904546575c1ec2ba1121dd
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.voltage.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Tue, 13 Jul 2021 18:24:06 GMT
server
Golfe2
age
5796
date
Wed, 04 Aug 2021 19:36:34 GMT
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
19672
expires
Wed, 04 Aug 2021 21:36:34 GMT
bg_bar.png
www.voltage.com/vsn/smhelp/res/images/
209 B
588 B
Image
General
Full URL
https://www.voltage.com/vsn/smhelp/res/images/bg_bar.png
Requested by
Host: www.voltage.com
URL: https://www.voltage.com/vsn/smhelp/lang/en_US/screen.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
72.32.12.81 , United States, ASN33070 (RMH-14, US),
Reverse DNS
Software
Apache /
Resource Hash
c4f07a8c0746dbb5e70636e11cfc8c527f6dd5506b4715e54543241b25a9b476
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Pragma
no-cache
Sec-Fetch-Site
same-origin
Accept-Encoding
gzip, deflate, br
Host
www.voltage.com
Accept-Language
en-US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Sec-Fetch-Mode
no-cors
Accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
Cache-Control
no-cache
Sec-Fetch-Dest
image
Referer
https://www.voltage.com/vsn/smhelp/lang/en_US/screen.css
Connection
keep-alive
Referer
https://www.voltage.com/vsn/smhelp/lang/en_US/screen.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Wed, 04 Aug 2021 21:01:58 GMT
Last-Modified
Wed, 08 Aug 2018 06:41:38 GMT
Server
Apache
Vary
Accept-Encoding,Cookie
Connection
close
Content-Type
image/png
Cache-Control
max-age=2592000, public
Strict-Transport-Security
max-age=31536000; includeSubDomains
Accept-Ranges
bytes
Content-Length
209
Expires
Fri, 03 Sep 2021 21:01:58 GMT
logo.png
www.voltage.com/vsn/smhelp/res/images/
4 KB
5 KB
Image
General
Full URL
https://www.voltage.com/vsn/smhelp/res/images/logo.png
Requested by
Host: www.voltage.com
URL: https://www.voltage.com/vsn/smhelp/lang/en_US/screen.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
72.32.12.81 , United States, ASN33070 (RMH-14, US),
Reverse DNS
Software
Apache /
Resource Hash
0a385769e8c00a781e512dada27e38d9d633d36e048adde944cc5a2e90b869d1
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Pragma
no-cache
Sec-Fetch-Site
same-origin
Accept-Encoding
gzip, deflate, br
Host
www.voltage.com
Accept-Language
en-US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Sec-Fetch-Mode
no-cors
Accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
Cache-Control
no-cache
Sec-Fetch-Dest
image
Referer
https://www.voltage.com/vsn/smhelp/lang/en_US/screen.css
Connection
keep-alive
Referer
https://www.voltage.com/vsn/smhelp/lang/en_US/screen.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Wed, 04 Aug 2021 21:01:58 GMT
Last-Modified
Wed, 08 Aug 2018 05:21:30 GMT
Server
Apache
Vary
Accept-Encoding,Cookie
Connection
close
Content-Type
image/png
Cache-Control
max-age=2592000, public
Strict-Transport-Security
max-age=31536000; includeSubDomains
Accept-Ranges
bytes
Content-Length
4257
Expires
Fri, 03 Sep 2021 21:01:58 GMT
collect
www.google-analytics.com/j/
2 B
22 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j92&a=910438126&t=pageview&_s=1&dl=https%3A%2F%2Fwww.voltage.com%2Fvsn%2Fsmhelp%2Flang%2Fen_US%2Ftroubleshooting.htm&ul=en-us&de=UTF-8&dt=Reading%20Your%20Voltage%20SecureMail&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=IEBAAEABAAAAAC~&jid=446567104&gjid=136704842&cid=5224869.1628111590&tid=UA-184821-1&_gid=1089616017.1628111590&_r=1&_slc=1&z=426756333
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3-29
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80f::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
a048e640908046be06e00eab37742b5d5ff80964af58cfd22f7cb2de4dfe375f
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.voltage.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Wed, 04 Aug 2021 21:13:10 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.voltage.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

21 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onbeforexrselect object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| cookieStore function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker boolean| originAgentCluster object| trustedTypes boolean| crossOriginIsolated number| sf14gv string| GoogleAnalyticsObject function| ga object| Modernizr function| yepnope function| changeLocale object| google_tag_data object| gaplugins object| gaGlobal object| gaData

3 Cookies

Domain/Path Name / Value
.voltage.com/ Name: _gat
Value: 1
.voltage.com/ Name: _gid
Value: GA1.2.1089616017.1628111590
.voltage.com/ Name: _ga
Value: GA1.2.5224869.1628111590

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains