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About
About Helpt
FAQ
Contact Us
Solutions
HelptNow
Managed Service Providers
Value Added Resellers
Established HW Vendor and ISV
Emerging HW Vendor and ISV
Plans and Pricing
Resources
Articles
Podcasts
Case Studies
Call (949) 996-3257
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WE SUPPORT YOUR CUSTOMERS


OFFERING BEST-IN-CLASS ONSHORE OUTSOURCED TECHNICAL SUPPORT.





AROUND THE CLOCK TECHNICAL SUPPORT COVERAGE SO THAT YOU CAN BE PROACTIVE.

Helpt’s team of trained and certified technical experts provides 24x7x365
on-shore support tailored to your business.

Get Helpt
Schedule a Chat


REGAIN FOCUS

In the dynamic realm of business, regaining focus is imperative for ensuring
operational efficiency and financial optimization. The immediacy of customer
demands is unyielding, and the constant interruptions caused by incoming calls
pose a significant challenge. Each diverted moment represents a tangible cost in
terms of time and resources, hindering the timely and effective response to
customer needs. The cumulative impact of these interruptions extends beyond mere
inconvenience, contributing to potential delays, missed opportunities, and a
compromised customer experience.


MORE FOR LESS

The concept of "More for Less" stands out as a strategic advantage for
businesses. By leveraging Helpt’s cost-effective solutions, organizations can
achieve heightened productivity without the financial commitment of hiring a
full-time employee. This means that for an investment that is less than the cost
of maintaining a traditional staff member, businesses can access additional
available agents. This approach not only expands the workforce but also enables
companies to provide round-the-clock support, embracing a 24x7x365 service
model. The shift towards more available agents and continuous customer support
contributes to enhanced responsiveness, bolstering customer satisfaction and
loyalty.


CUSTOMER SATISFACTION

Helpsters bring a wealth of knowledge and expertise to the table, ensuring that
the technical support they deliver is of the highest caliber. By being an
integral part of your team, these certified professionals not only possess the
skills to troubleshoot and resolve technical issues effectively but also align
themselves with your company's goals and values. This integration fosters a
collaborative and cohesive approach, enabling the Helpsters to deliver
extraordinary service that goes beyond traditional customer support.




Learn the cost of lost time
See what you get with Helpt
The Helpster difference

> “By using Helpt I had confidence that my customers were able to get the
> support any time without needing around the clock staff.”

— Ben F. (VP, Engineering)

> “With the use of Helpt we were able to focus our time on getting product out
> the door.”

— Regina M. (Director, Operations)


HOW DOES IT WORK?

 * 1. SIGN UP
   
   
   Contact Helpt or select a plan option from the plans and pricing page.
   
   

 * 2. COLLABORATE
   
   
   Answer a few questions and have a quick call with a Helpster to further
   understand your product or service and organization.
   
   

 * 3. CONNECT
   
   
   Forward your support channels or create new ones with Helpt.
   
   

 * 4. SATISFY
   
   
   Continue to focus your day on the products and services for your customers
   while the Helpsters satisfy any support needs that may arise.
   
   

Is Helpt for you?

WE ARE HERE WHEN THEY NEED YOU.

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