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Privacy and Security


PRIVACY AND SECURITY

 
 


THE PROTECTION YOU NEED TO BANK AND INVEST WITH CONFIDENCE

 

TD uses comprehensive safeguards to protect the integrity and security of your
information and financial transactions, whichever way you choose to bank.

 * Privacy practices. We are committed to protecting your privacy and the
   confidentiality of your personal information from our ATM network and public
   website to online banking and mobile banking. These practices are fundamental
   to the way we do business. View our privacy commitments.
 * Secure technology. We employ the most up-to-date security standards to
   protect our systems, our public websites and your information. Your banking
   and investing take place behind secure firewalls. Learn more about our secure
   technology.
 * Enhanced identity protection. Passwords, Personal Identification Numbers
   (PINs) and access codes are used to prevent others from accessing your
   accounts.
 * Proactive monitoring. Our systems and websites are monitored 24/7 to
   proactively identify unusual activity and provide you with around-the-clock
   peace of mind.
 * The TD Online and Mobile Security Guarantee. Learn more about how you're
   protected.
   
   

 
 


ONLINE

Backed by the TD Online and Mobile Security Guarantee, EasyWeb Internet banking
and WebBroker Internet brokerage are convenient ways to manage your finances and
investments from the comfort of your home or office.

All of your banking and investing takes place behind secure firewalls, which
protects your transactions and financial information as well as our website and
the TD app. The use of two-step verification, passwords, PINs and access card
numbers ensures that only you can access your accounts. Additionally, our Online
Privacy Code tells you how we handle the information we obtain from you when you
use our websites.

If you haven't yet taken advantage of our convenient online platforms, take a
tour of EasyWeb and WebBroker today to discover how safe and convenient your
banking and investing can be.


MOBILE/TABLET

Just as with online banking, all your EasyWeb and WebBroker transactions and
account activity are processed behind firewalls, so you can connect to TD
anytime, anywhere with confidence. The same industry standards we have always
employed to keep both our public website and Online Banking secure also extend
to our TD app.

We also have our Mobile Apps Privacy Code that tells you how we handle the
information we obtain from you when you use our mobile apps.

With the TD mobile app, available for tablet and smartphone, you enjoy quick,
easy and secure access to your TD accounts - so you're always in the know.


GREEN MACHINE ATMS

Green Machine ATMs are a safe and convenient way to do your everyday banking -
without having to wait for a teller.

TD Canada Trust Access Cards have an embedded microchip that stores information
in a secure, encrypted format. Using chip-enabled terminals or ATMs makes it
more difficult for unauthorized users to copy or access information on the card.

Learn more about secure Green Machine ATM banking.


PHONE

EasyLine telephone banking provides secure, and convenient access to your
accounts by phone. No one can access your personal financial information without
your TD Canada Trust Access Card number and confidential PhoneCode.

Enjoy added protection when you call EasyLine by enrolling in TD VoicePrintTM.
Learn more and see how to enroll today.

 

 
 

STEPS YOU CAN TAKE TO PROTECT YOURSELF

We take strong measures to protect the security and privacy of your information.
There are important ways that you too can help:

 * Choose unique passwords that you'll remember but would be difficult for
   others to guess. A combination of letters, numbers and special characters
   should be used for better protection, and it's recommended that you change
   your password every 3 months.
 * Never disclose your passwords/PINs to anyone, especially online, not even to
   the police, your financial institution, your insurance company or your
   Internet service provider. TD Bank Group will never send you unsolicited
   emails asking you to reply with passwords, account numbers or PINs.
 * Use a firewall. Firewalls guard your home network from potential hackers and
   offensive websites. Learn about other ways to protect your computer.
 * Use anti-virus and anti-malware software. Updated anti-virus and anti-malware
   software can protect your computer from threats and cyber-attacks.
 * Guard your mobile device. Never leave your device unattended when using the
   TD mobile app. Also, be sure to use your phone's built-in lock function and
   password-protect it for start-up or time-out.

 

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REPORT ISSUES AND CONTACT US

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TOOLS AND RESOURCES

 * Online and Mobile Security Guarantee
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