www.capitalone.com Open in urlscan Pro
23.44.201.4  Public Scan

Form analysis
0 forms found in the DOM

Text Content

Skip to main content
Credit CardsChecking & SavingsAutoBusinessCommercialLearn & Grow

SearchHelp CenterLocationsSign In


PROTECT YOURSELF FROM SCAMS


PROTECT YOURSELF FROM SCAMS


LEARN HOW TO SPOT A POTENTIAL SCAM AND SAFEGUARD YOUR FINANCIAL WELL-BEING. 


PROTECT YOURSELF FROM SCAMS


LEARN HOW TO SPOT A POTENTIAL SCAM AND SAFEGUARD YOUR FINANCIAL WELL-BEING. 

 * Intro
 * Red Flags
 * Scam Types
 * How to Avoid Scams
 * Reporting Scams
   

Recognize and report scams

Scammers use different tactics to get victims to fall for their schemes. In some
cases, they can be friendly, sympathetic and seem willing to help. In others,
they use fear tactics to persuade a victim. Learn about the different scam
tactics, and what to do if you suspect suspicious behavior.

Common red flags

Unexpected contact Urgency Unusual payment


Scams start with someone you don’t know

Scams often use fake emails, text messages, voice calls, letters or someone who
shows up at your front door unexpectedly.

TYPES OF SCAMS

Tech support

Be cautious if someone randomly reaches out, requesting either payment or remote
access to fix computer defects or malware.

Impersonation



Make sure you’re speaking to someone legitimate, as scammers pose as companies
(like Capital One) to request personal info or payment.



Online shopping

Research sellers from ads & social media marketplaces. Notice red flags like
prices too good to be true or unfamiliar links.

Payment

Be wary if you’re asked to make a purchase with the promise of compensation, or
if someone offers to make a payment for you.

Employment

Be aware of deceptive job applications promising enticing perks like fully
remote work that may ask for your personal information. 

Romance scams

Be aware if you are asked for financial support from a partner in a relationship
that’s been exclusively online.

See All Common Scams


AVOID SCAMS AND SAFEGUARD YOUR FINANCES



When in doubt, hang up the phone and call us at the number listed on the back of
your debit or credit card.

Fraudsters will try to spoof the number calling you to appear as if it is coming
from Capital One.



If it sounds too good to be true, it probably is.

Be wary of "get rich quick" or "easy money" schemes, especially if unsolicited.



Verify SMS text or email origins.

Scammers may target you with text messages to gain sensitive information. Verify
the SMS texts or emails are coming from the usual Capital One email domain and
short code (a 5 or 6 digit phone number that is used to send text messages at
scale). 



Resist the pressure to act immediately.

While high-pressure sales tactics are also used by some legitimate businesses,
it typically isn't a good idea to make important financial decisions quickly.
Take your time. Where your finances are concerned, you should have space to make
the best decision for you and talk it over with those you trust. 


Show More

Reporting scams

Spotted a scam or worried you've been compromised?

1. Contact us at 1-800-227-4825. If you are outside the U.S., call us collect
at: 1-804-934-2001. 
2. Forward the email or text to abuse@capitalone.com  so we can look into it on
our end.
3. Report the scam to the BBB Scam Tracker and the government via the FTC
ReportFraud site. You may also want to report scammers directly to the FBI.

Security tips

Privacy and security

What to know About work-from-home scams

Privacy and security

How to protect your digital identity with Capital One

Privacy and security

Mobile security: reducing your risk of fraud and scams

Capital One Home
 * Scam Education
   

InstagramTwitterFacebookLinkedInYouTube
Products
 * Credit Cards
 * Checking & Savings
 * Auto
 * Business
 * Commercial
 * Capital One Shopping
 * CreditWise
   

Get to Know Us
 * About
 * Corporate Information
 * Newsroom
 * Technology
 * Investors
 * Careers & Jobs
 * Diversity & Inclusion
 * Canada
 * UK
   

On the Go
 * Locations & ATMs
 * Capital One Travel
 * Mobile App
 * Meet Eno
 * Digital Payments
   

Legal
 * Privacy
 * Patriot Act Certification
 * Wolfsberg Questionnaire
 * Subpoena Policy
 * Additional Disclosures
   

Support
 * COVID-19
 * 2019 Cyber Incident
 * Help Center
 * Learn & Grow
 * Resources for Military
 * Accessibility Assistance
 * Tweet @AskCapitalOne
 * Contact Us
   

InstagramTwitterFacebookLinkedInYouTube
Footnotes

Learn more about FDIC insurance coverage.

©2023 Capital One

PrivacySecurityAdChoicesTerms & Conditions