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 * About
 * Process
 * Features
 * Clients
 * Team
 * FAQ
 * Contact

 * About
 * Process
 * Features
 * Clients
 * Team
 * FAQ
 * Contact





VERIFICATION SERVICES LLC

Innovatively minimizing credit risk since 2013


DIGITAL FIELD OPERATIONS
FOR LENDING RISK MITIGATION


 Request Live Demo

High-Tech Field Visits with absolute transparency and same-day TAT for Credit
Lending of SME and Salaried individuals, KYC Update, AML Check, Fraud Setup
Check, Portfolio Health Check and Discreet Check Field Verification across UAE.


COVERAGE

Multilingual and Well Trained Banking Professional Staff Stationed Across the
country in each Emirate of UAE


CONTROLS

Electronic forms with locked access to critical fields with automatic pictures,
date / time and location controls


REPORTS

GPS enabled Pictorial PDF reports are shared same day via portal or email after
reviewed by dedicated team


HOW IT WORKS?

End to end lean process in five simple steps !


VISIT REQUEST

Field visit requests consisting the applicant details are sent by banks through
email Attachments


ALLOCATION

Received FV requests are geographically segregated and assigned to the agents
deployed area-wise


FV FORMS

Tailored forms designed as per client requirement is filled with 360 observation
about business setup


QUALITY CHECK

Reports submitted electronically by the field agents are carefully reviewed by
expert underwriters


REPORT SENT

PDF reports with CIF number as file name is submitted to bank as and when
reports are ready same-day


Today one of the most important part of a financial institution’s credit
approval process is a physical verification. This is done to verify whether the
information provided by the customer is authentic. Physical visit to the
salaried and self employed applicant office for Field Verification is considered
an essential aspect of a bank/financial institution’s credit and risk
authorization process so that vital details about potential or existing clients
can be confirmed via physical visits and other essentials in order to form a
lending bond.

CLOUD DATA is the first digital and dedicated verification services provider
with presence all over the United Arab Emirates

CREDIT
CARD

PERSONAL 
LOAN

MORTGAGE
LOAN

AUTO 
LOAN

BUSINESS
LOAN

CONSTRUCTION SITE SURVEY

DOCUMENTS 
FULFILMENT

MERCHANT ACCOUNT CHECK

FRAUD 
PREVENTION

INVENTORY
 INSPECTION

STOCK 
MONITORING

COMPANY 
ENLISTMENT

MYSTERY 
SHOPPING

FATCA 
ROLLOUT

VEHICLE HANDOVER INSPECTION

ISLAMIC 
TRADE FINANCE

MANDOOB 
SERVICES

PORTFOLIO 
HEALTH CHECK

BANK ACCOUNT OPENING

ANTI-MONEY
LAUNDERING

KYC 
CHECK

ADDRESS 
CONFIRMATION

CONTACT POINT VALIDATION

ASSET 
FINANCING


KEY FEATURES

We have our own software house where solutions are tailored as per the client
requirement without any third party dependency. We use technology in everything
we do for SLA adherence with our clients where each process workflow is designed
and followed as per bank's requirement to ensure timely and transparently
completion of the outsourced activity.

SAME DAY TAT

We strictly maintain the same day TAT (turnaround time) with all our clients on
mutually agreed cut-off times.

COMPLETELY PAPERLESS

Entire Field Verification process is done on Android and iOS devices without any
papers involvement.

BIOMETRIC CONTROL

Special data and operation security control through biometric to ensure that
only authorised agents can operate.

INSTANT ALLOCATION

Allocation received for Field Visit in MS Excel format or table in Email body is
immediately segregated for allocation.

AUTO TIMESTAMP

There is a unchangeable timestamp on every stage of Field visit initiation,
conduct and submission.

AUTO GPS

Geostamp of the location where  images are clicked are captured automatically
without any manual intervention.

CAMERA CLICK

Field Agents do not have an option to upload pictures. Instead workplace
photographs are clicked using camera only.

TIME GAP MONITORING

Time gap between the visit conducted, photographs clicked and reports submitted
is strictly monitored by QC Dept.

DAILY MIS

Daily MIS of the received allocation with status and SLA snapshot is shared with
clients for cases monitoring.

LIVE LOCATION TRACKING

Live location and trail of the visits conducted by Field Agents are continuously
monitored and controlled.

IMPROMPTU VISITS

Field visits are conducted without any prior notification as per bank advise for
discreet checks.

DEDICATED CALL CENTER

All calls made and received are recorded through a Call Center Setup arranged at
office facility.

IN-DEPTH OBSERVATION

Entire business operations are understood to know and report the financial model
of the company or individual for credit worthiness.

UNDERWRITING DONE

Reports received by the Field Agents are checked online on DED and MOHRE
websites to add more values.

ON- SITE SCANNING

Our Field Agents are equipped with on-site scanning and printing for audit
financials review and confirmation.

LIVE DASHBOARDS

Each client is provided an access to the dashboard for their live monitoring of
the assigned cases.


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OWNERS MANAGED


OUR CLIENTS

Since formation in 2013, we have been working with some of the most prestigious
institutions across UAE and the globe. We believe in not just providing a
service to our clients but also forming a relationship based on understanding
our client’s requirements and then developing solutions accordingly. Keeping
close communication with our clients ensures that we continue to monitor and
address any situations that might arise, strengthening the relationship and the
success of all our clients across every industry.




Local UAE Clients



International Clients




OUR PEOPLE

Expect creativity and strategic thinking.

KAMRAN ARIF



co. Founder

IMRAN QURESHI



co. Founder

SALEHA SERKAL



Managing Director CDDC

SAAQIB MALIK



CEO Pakistan

RANA ASIF



Head of Ops - Pakistan

FUAD BAKHSH



Chief Technology Officer

DOMNIC CRASTO



Operations Manager

AISHA KALSOOM



Team Leader


FAQ

Frequently Asked Questions About Product, Process and Services

What is Field Verification?

A vital step in a financial institution’s risk and credit approval procedure is
field verification, also referred as Field Visit (FV). It enables the
independent verification of important details about current or potential
customers through in-person visits and other necessary due diligence procedures
before establishing a banking or lending relationship.

What is Customer Profile Validation?

CPV full form in banking is Customer Profile Validation. It is also called
Contact Point Verification or Field Verification, considered an essential aspect
of a bank/financial institution’s credit and risk authorization process so that
vital details about potential or existing clients can be confirmed via physical
visits.

Why Field Visit or CPV visit is important?

Physical visit is an important aspect of any industry to check the authenticity
of a company or a person. Inefficient management of these fields leads to a
arranged fraud setup and drop in production and therefore profitability .

When Field Visit or CPV visit is required?

Field visit request is initiated by the credit underwriting department to take a
decision on the loan application of the customer. This is commonly done for
Credit Card, Vehicle Loan, Personal Loan, Home Loan applications of the
individuals and companies.

Is Field Visit mandatory for Bank Account Opening?

Central bank of UAE has made it mandatory for banks to get their corporate
company account holders workplace visited for stock monitoring and nature of
business assessment for KYC update.

How Field Visit for Self-Employed customer is done?

Field Verification for Self-Employed customer is done after securing same day
appointment with the business owners. Detailed interviews are conducted where
their business knowledge is checked beside complete understanding about their
business model. Company documents, Trade licence, MOA, Ejaari contract, ID
documents, Invoices, purchase orders, bank statements, suppliers, clients orders
and transacations are reviewed.  Business expenses are reviewed in light of
income to determine the turnover and profits to conclude the field visit after
necessary neighbors check.

How Field Visit for Salaried customer is done?

Field Verification for Salaried applicant is done directly without any
appointment where HR Manager or Senior Accountant  of the company is met to
verify that applicant salary, date of joining, job description to analyze the
same with market practice.  Company business operations are also checked to
gauge the company strentgh.

How Failed Field Visits are recorded and treated?

Bank is notified about the status of companies where provided addresses are not
traceable. Address of the companies are searched on Google and returned without
any billing where addresses are not found.

Phone Calls are Recorded?

All phone calls for address and Quality check are made from recorded lines.
Audio files of the call recordings are shared with clients on demand without any
extra charges.

How Frauds are detected to prevent bank loss?

Our field agents are given good amount of training on and off field to look for
the loopholes in any workplace setup. They are experienced to detect if business
operations setup is fake by performing serveral checks like level of business
activities, staff awareness about the business operations, fixed assets like
computers, CCTV and pantry operations beside neighbors and security feedback.
Field Agents are paid extra incentive to report a potential frauds.

What if Field Agent is part of a Fraud Attempt?

Field Visit Reports completed by Field Agents are not directly submitted to the
bank. Reports are purposely held by the QC Department where underwriters are
placed to review the findings and accordingly take the decision on the
application.

What about Bribing Events?

Seeding activity is regularly practiced where bribe is discretely offered to the
Field Agents as part of our own arrangements. Field Agents remain unaware about
which visit conducted during the day was planned and arranged by the company
itself.


OUR PRESENCE

DUBAI - KARACHI - ISLAMABAD - LAHORE - MULTAN - FAISALABAD - HYDERABAD -
PESHAWAR - EGYPT


CLOUD DATA VERIFICATION SERVICES LLC

Office 1002, IT Plaza, Dubai Silicon Oasis, UAE.

CLOUD DATA is to the nth degree, unaided and absolutely managed by the owners
themselves. We perform all the work in-house. We directly interact with our
clients; this adds to the personal touch in the services we provide. We use
incredible technology and tactful thinking. Our advanced technology provides
greater security and faster services. Our services help to strategically prepare
reports using our progressive technology. We have an attentive and well-trained
staff on boarding mechanism placed in CLOUD DATA to provide the best
services.Quality is our main priority and we at CLOUD DATA try our best to
deliver more than expected within shortest possible time. We also hold the flag
of our secured services in UAE region and have quite a few renowned satisfied
clients in partnership. Our unparalleled process controls and paperless
technology as well as speedy and extensive geographical reach are the reason why
our services are outstanding. 





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