www.lloydsbank.com
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Submitted URL: https://url.uk.m.mimecastprotect.com/s/7Ea4Cn5YnfWG14jtpC9IJxtVS?domain=lloydsbank.com
Effective URL: https://www.lloydsbank.com/business/help.html?elqTrackId=1052e9e5fa074e8abf618427f15473d7&elq=2cae873bae264e8fb61a08e1f8f98...
Submission: On December 03 via api from RU — Scanned from GB
Effective URL: https://www.lloydsbank.com/business/help.html?elqTrackId=1052e9e5fa074e8abf618427f15473d7&elq=2cae873bae264e8fb61a08e1f8f98...
Submission: On December 03 via api from RU — Scanned from GB
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* Accessibility statement [Accesskey '0'] Go to Accessibility statement * Skip to Content [Accesskey 'S'] Skip to main content * Skip to site Navigation [Accesskey 'N'] Go to Navigation * Go to Home page [Accesskey '1'] Go to Home page * Go to Sitemap [Accesskey '2'] Go to Sitemap * Personal * Business * Private Banking * International Banking * Lloyds Bank Logo * Lloyds Bank Logo * Menu Close * Help and support Supporting your banking needs -------------------------------------------------------------------------------- HELP AND SUPPORT * VIEW ALL HELP & SUPPORT VIEW ALL HELP & SUPPORT HELP AND SUPPORT * ACCOUNT MANAGEMENT ACCOUNT MANAGEMENT * Make changes on your business accounts * Find your IBAN and BIC * Close an account HELP AND SUPPORT * ONLINE BANKING ONLINE BANKING * Log on to Online for Business * Forgotten logon details for Online for Business * Depositing cheques in the app HELP AND SUPPORT * MAKING PAYMENTS MAKING PAYMENTS * Cancel a Direct Debit * Request a Direct Debit refund * Make a payment * TAKING PAYMENTS TAKING PAYMENTS * Terminal problems * PCI and security * Upgrade your terminal * CARDS CARDS * Apply for a Business Debit Card * View your Business Debit Card PIN * Order a replacement debit card * SECURITY AND FRAUD SECURITY AND FRAUD * Lost or stolen Business Card * Report fraudulent use of online banking * Report fraud on a business account * POPULAR HELP QUERIES * Change who can access your account * View your bank statements * Activate your Commercial Banking Online account * Change your business address * Forgotten logon details for Commercial Banking Online * What's new in Online Banking * MORE SUPPORT * Accessibility and disability * Support through financial difficulty * Help with bereavement * Online banking Our online services -------------------------------------------------------------------------------- ONLINE BANKING * VIEW ALL ONLINE BANKING VIEW ALL ONLINE BANKING ONLINE BANKING * ONLINE FOR BUSINESS ONLINE FOR BUSINESS * How to register * Mobile banking * What you can do online * Online payment control * OTHER ONLINE SERVICES * Commercial Banking Online * Accounting software * Arena * Invoice Finance Online * Lloyds Online Trade Services (LOTS) * Cardnet reporting tools * FIND OUT MORE * Other ways to bank * How to log on to Online for Business * Manage access to Online for Business * Accounts and savings Everyday banking and payments -------------------------------------------------------------------------------- ACCOUNTS AND SAVINGS * BUSINESS ACCOUNTS BUSINESS ACCOUNTS * Apply for a Business Account * Business Account for Start-ups and Small businesses * Switch to Lloyds Bank * Community Accounts * Client accounts * School Bank Account * Credit Union Account * Foreign Currency Account ACCOUNTS AND SAVINGS * SAVINGS SAVINGS * Instant Access Account * Fixed Term Deposit Account * Notice Accounts * MAKE A PAYMENT MAKE A PAYMENT * International payments * Bulk payments * Bacs payments * Faster payments * Business Debit Card * Embedded Payments * CHAPS Payments * ACCOUNTING SOFTWARE ACCOUNTING SOFTWARE * Business Finance Assistant * VIEW ALL PRODUCTS AND SERVICES VIEW ALL PRODUCTS AND SERVICES FIND OUT MORE * BUSINESS ACCOUNT HOLDERS * Manage your account * Manage account access * Product terms and conditions * Rates and charges * SAVINGS STRATEGY TOOL SAVINGS STRATEGY TOOL * Borrowing Loans, cards and finance -------------------------------------------------------------------------------- BORROWING * BUSINESS LOANS BUSINESS LOANS * Small business loans * Commercial Mortgages * Government-backed loans BORROWING * OVERDRAFTS OVERDRAFTS BORROWING * CARDS CARDS * Credit Card * Charge Card * Card solutions (£3m+ turnover) * ASSET FINANCE ASSET FINANCE * Business Hire Purchase * Business Car Finance * INVOICE FINANCE INVOICE FINANCE * Invoice Factoring * Invoice Discounting * INTERNATIONAL TRADE LENDING INTERNATIONAL TRADE LENDING * VIEW ALL BORROWING OPTIONS VIEW ALL BORROWING OPTIONS FIND OUT MORE * * How to get a business loan * Lending support and standards * Lending appeals * INVOICE FINANCE CUSTOMERS * Existing customer login * Debtor protection * Asset Based Lending * BUSINESS OVERDRAFTS Be financially flexible with a business overdraft. Explore Overdrafts * Take payments Card readers and online -------------------------------------------------------------------------------- TAKE PAYMENTS * TAKE PAYMENTS WITH CARDNET® TAKE PAYMENTS WITH CARDNET® TAKE PAYMENTS * CARD READERS CARD READERS * Mobile card readers * Portable card machines * Countertop card machines * MPOS mobile POS * Saturn portable POS * Clover POS range TAKE PAYMENTS * ONLINE PAYMENTS ONLINE PAYMENTS TAKE PAYMENTS * OVER-THE-PHONE PAYMENTS OVER-THE-PHONE PAYMENTS TAKE PAYMENTS * OMNICHANNEL PAYMENTS OMNICHANNEL PAYMENTS * RETAIL PAYMENT SOLUTIONS RETAIL PAYMENT SOLUTIONS * HOSPITALITY PAYMENT SOLUTIONS HOSPITALITY PAYMENT SOLUTIONS * OUR PRICES OUR PRICES * VALUE ADDED SERVICES VALUE ADDED SERVICES EXISTING CUSTOMERS * CARDNET EXISTING CUSTOMERS CARDNET EXISTING CUSTOMERS * Log on to your reporting tool * Guides & resources * Help & support * CARD READERS Accept card payments with our wide range of face-to-face solutions. View our card readers * International trade Business at home and abroad -------------------------------------------------------------------------------- INTERNATIONAL TRADE * INTERNATIONAL & DOMESTIC TRADE INTERNATIONAL & DOMESTIC TRADE INTERNATIONAL TRADE * IMPORTING IMPORTING * Guarantees & Standbys * Documentary Collections * Letters of Credit * Trade Finance INTERNATIONAL TRADE * EXPORTING EXPORTING * Guarantees & Standbys * Documentary Collections * Letters of Credit * Receivables Purchase * Trade Finance * INTERNATIONAL CASH MANAGEMENT INTERNATIONAL CASH MANAGEMENT * International Payments * Foreign Exchange * Currency Accounts EXISTING CUSTOMERS * EXISTING TRADE CUSTOMERS * International Trade Portal * International rates and charges * Lloyds Online Trade Services (LOTS) * Login to LOTS * Open Account Platform * Trade Tracker * Insurance Find the right cover -------------------------------------------------------------------------------- INSURANCE * BUSINESS INSURANCE BUSINESS INSURANCE * Public Liability Insurance * Landlord Insurance * Professional Indemnity Insurance * Shop Insurance * Office Insurance * Cyber Insurance * * Café Insurance * Salon Insurance * Surgery Insurance * Working from Home Insurance * Fleet Insurance * Pubs and Restaurants Insurance FIND OUT MORE * * Contact us * Business Insurance guides * Retrieve an insurance quote * PUBLIC LIABILITY INSURANCE Help protect your business from legal fees and compensation costs if a customer, client or other third party makes a claim against you. Get a quote * Business guidance Start-up, manage and grow -------------------------------------------------------------------------------- BUSINESS GUIDANCE * START YOUR BUSINESS START YOUR BUSINESS * Financing a startup * Open a business bank account BUSINESS GUIDANCE * MANAGE YOUR BUSINESS MANAGE YOUR BUSINESS * Employment law * Mental health in the workplace * Disability in the workplace * Payroll systems * Business continuity planning * GROW YOUR BUSINESS GROW YOUR BUSINESS * International Commercial Terms * Making international payments * Finding the right property * Exporting * Building customer relationships * BUSINESS SECTORS BUSINESS SECTORS * Agriculture * Charities & not-for-profits * Education * Healthcare * Manufacturing * Real Estate & Housing * Legal Services * Technology USEFUL RESOURCES * INSIGHTS AND RESOURCES INSIGHTS AND RESOURCES * Sustainability * Supporting Black-owned businesses * Supporting women-owned businesses * Managing business costs * Latest insights * Business guides * Recent case studies * GOOD THINGS ARE HAPPENING IN BRITISH BUSINESS Find out how some of our customers have evolved their businesses in innovative ways. Take a closer look * Corporate solutions For corporates & institutions -------------------------------------------------------------------------------- CORPORATE SOLUTIONS * VIEW ALL CORPORATE SOLUTIONS VIEW ALL CORPORATE SOLUTIONS * Sustainability * Card solutions * Working capital * Financing * Liquidity and accounts * Payments * International trade * Risk management CORPORATE SOLUTIONS * * CORPORATE SECTORS CORPORATE SECTORS * Consumer & Technology * Infrastructure, Energy & Industrials * Real Estate and Housing * Higher Education * Services & Public sector * Sponsors, Debt & Structured Finance * Sustainability & ESG Financing * Financial Services EXISTING CUSTOMERS * ONLINE SERVICES ONLINE SERVICES * Commercial Banking Online * Arena * Online Trade Services * Online for Business * INSIGHTS FOR CORPORATES AND INSTITUTIONS Find the latest insights, reports, expert commentary, client case studies, and economic and markets updates. Explore the latest content * Sustainable business * Business sectors * * Search Close Close Conduct a search When autocomplete results are available, use up and down arrows to review and enter to select. Clear Search Search Submit * Log on Internet Banking Personal Business Register Keep me secure * Home * ... * Help & Support BUSINESS HELP AND SUPPORT EXPLORE OUR HELP CENTRE ACCOUNT MANAGEMENT Find out more Help with Account management ONLINE BANKING Find out more Help with Online banking MAKING PAYMENTS Find out more Help with Making payments TAKING CARD PAYMENTS Find out more Help with taking card payments CARDS AND PINS Find out more Help with Cards and PINs SECURITY AND FRAUD Find out more Help with Security and fraud MOST POPULAR SUPPORT QUERIES CHANGING ACCESS TO ACCOUNTS Get help Help with changing access to accounts FINDING YOUR IBAN AND BIC Get help Help with finding your IBAN and BIC LOG ON TO ONLINE FOR BUSINESS Get help Help with logging on to Online for Business CHANGING BUSINESS ADDRESS Get help Help with changing business address CLOSING A BUSINESS ACCOUNT Get help help with closing a business account REPORT FRAUD ON YOUR BUSINESS ACCOUNTS Get help Help with reporting fraud on your business accounts STILL NEED HELP? FIND A PHONE NUMBER Find a phone number If the assistance on this page can't help you find the best way to get in touch. Contact us SUPPORT THROUGH FINANCIAL DIFFICULTY Facing financial difficulty as a business can be a challenge. We can help you on the road to recovery. Financial worries support HELP WITH BEREAVEMENT Should the worst happen we are here to help and give you guidance and support when you need it most. Bereavement support ACCESSIBILITY AND DISABILITY SUPPORT We want to make banking as easy as possible for you. Find out how we can support your everyday banking needs. Accessibility and disability SUPPORT WITH MENTAL HEALTH Whatever is on your mind at the moment, Lloyds Bank, in partnership with Mental Health UK and Money and Mental Health Policy Institute can offer our business customers support and advice. Mental health support CONTACT US ON X (FORMERLY TWITTER) Got a question? Ask us on X. You can get news and product updates, and also share your feedback and experiences with us. Message us @lloydsbankbiz EXPLORE OUR BUSINESS GUIDES Practical guides to support you in developing your business – from starting up through to growing and managing your operation. Read our business guides Cardnet® is a registered trademark of Lloyds Bank plc. ©2024 The Clover trademark and logo are owned by Clover Network, Inc. a First Data Company. All Rights Reserved. All trademarks, service marks, and trade names referenced in this material are the property of their respective owners. Please note, not all industries/sectors are eligible for Cardnet products. * Print * Share Please enter to access social media links * Share on Twitter. Link opens in a new tab. * Share on Facebook. Link opens in a new tab. * Share on LinkedIn. Link opens in a new tab. * IMPORTANT LEGAL INFORMATION Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service. Lloyds and Lloyds Bank are trading names of Lloyds Bank plc, Bank of Scotland plc, Lloyds Bank Corporate Markets plc and Lloyds Bank Corporate Markets Wertpapierhandelsbank GmbH. The products and services outlined on this site may be offered by legal entities from across Lloyds Banking Group, including Lloyds Bank plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc and Lloyds Bank Corporate Markets plc are separate legal entities within the Lloyds Banking Group. Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Bank of Scotland plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Lloyds Bank Corporate Markets plc. Registered office 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 10399850. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278, 169628 and 763256 respectively. Lloyds Bank Corporate Markets Wertpapierhandelsbank GmbH is a wholly-owned subsidiary of Lloyds Bank Corporate Markets plc. Lloyds Bank Corporate Markets Wertpapierhandelsbank GmbH has its registered office at Thurn-und-Taxis Platz 6, 60313 Frankfurt, Germany. The company is registered with the Amtsgericht Frankfurt am Main, HRB 111650. Lloyds Bank Corporate Markets Wertpapierhandelsbank GmbH is supervised by the Bundesanstalt für Finanzdienstleistungsaufsicht. Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered. Back to top Back to top -------------------------------------------------------------------------------- EXISTING CUSTOMERS EXPANDABLE SECTION EXISTING CUSTOMERS * Help and support * Contact us BANKING WITH US EXPANDABLE SECTION BANKING WITH US * Find a branch * Terms and conditions * Rates and Charges * Legal and regulatory ABOUT US EXPANDABLE SECTION ABOUT US * About Lloyds Bank * Lloyds Banking Group * Communities * Careers Security Legal Privacy Cookies Accessibility Sitemap Modern Slavery Statement (PDF, 2.5 MB) Opens in a new tab Visit the Lloyds Bank Twitter page (opens in new tab) Visit Lloyds Bank Facebook page (opens in new tab) Visit Lloyds Bank Instagram page (opens in new tab) Visit Lloyds Bank Linkedin page (opens in new tab) Visit the Lloyds Bank YouTube channel (opens in new tab) Cookies Consent We have to collect some data when you use this website so it works and is secure. Some cookies are needed to make our website work and can't be turned off. But we need your consent to use others that are not essential. You can make your choices below and update them at any time from the 'Cookies' link at the end of any page. You can find out more in our Cookies Policy We'd also like your consent to collect data on how you use our site. This helps us decide which of our products, services and offers may be relevant for you. It also helps us tailor and measure how effective our ads are on other websites, social media, apps and devices, like Smart TVs. Strictly Necessary These cookies are needed to run our website, to keep it secure, and to obey regulations that apply to us. Always On Functional These cookies remember your region or country, language, accessibility options and your settings. This also includes things like your User ID on the login page. Always On Performance These cookies tell us how customers use our website. We study and profile this data to help us improve our products and performance. Off Marketing These cookies help us decide which of our products, services and offers may be relevant for you. It also helps us tailor and measure how effective our ads are on other websites, social media, apps and devices, like Smart TVs. Off Select 'Accept all' to agree or 'Reject all' to opt out. You can change your mind, or find out more, by visiting our Cookies Policy If you've been to our site before, we'll have asked for your consent to put these additional cookies on your device. Here you can choose which types of cookies we use. You can change your mind about this at any time. Accept allReject allUpdate choicesKeep choicesSaveCancel