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JIRA WORK MANAGEMENT SUPPORT

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Jira Work Management Cloud

Documentation

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   Get started with Jira
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     Get started as a new team member
     * Search for and filter issues
     * Access a project
     * Create and work with issues
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     Get started as a project administrator
     * Add users to your project
     * Customize your project
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     Get started as a business project administrator
     * Set up your site
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   Set up Jira
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     Learn how Jira applications work
     * What is the Jira family of applications?
     * Get help with Jira business projects
     * Get the Jira Cloud mobile app
     * What are Jira business projects?
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     Use Jira Cloud with other Atlassian products
     * Use Jira Cloud with Bitbucket
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     Use Jira Cloud with other applications
     * Integrate Jira Cloud and Slack
     * Use Jira Cloud for Sheets
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     See how teams use Jira
     * How to use Jira for process management
     * Use Jira Work Management for project management
     * Use Jira for operations projects
     * Use Jira for sales teams
     * How to use Jira business projects for legal projects
     * Use Jira business projects for finance projects
     * Use Jira business projects for marketing projects
     * Use Jira for HR projects
     * Use Jira Work Management for task management
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   Administer your business project
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     Learn how company-managed and team-managed projects differ
     * What are team-managed and company-managed projects?
     * Is my project team-managed or company-managed?
     * Migrate between team-managed and company-managed projects
   * Create a business project
   * Delete a project
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     Import data into business projects
     * Import data to a business project using a CSV file
     * Map data from a CSV file
     * Import data directly from Asana into business projects
     * Fix errors in a business project import
     * Import data from a software project to a business project
     * Import data directly from monday into business projects
     * Import data directly from ClickUp into business projects
     * Import data directly from Trello into business projects
     * Import data from other tools into Jira Work Management
     * Prepare and structure your CSV file
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     Learn about project workflows and how to manage them
     * How to create workflows for company-managed projects?
     * How to create workflows for team-managed projects?
     * Manage transitions in team-managed projects
     * What are Jira workflows?
   * Quick start project creation with bundles
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     Understand permissions and access in team-managed projects
     * Add people to your team-managed project
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     Understand permissions and roles in company-managed projects
     * View and edit project role permissions
     * How do Jira permissions work?
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   Work in Jira
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     Monitor your work with the board
     * What can I do on a board?
     * Add, rename, or delete a column from your board
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     View your work in a list
     * Categorize issues in your list view
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     * Manage multiple issues in the list view
     * Organize your list
     * What is the list view?
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     Visualize your business project's timeline
     * What is the timeline view and how do I use it?
     * Edit and reorder issues on the timeline
     * Delete an issue from the timeline
     * Add, view, and remove dependencies between issues
     * Create issues on the timeline
   * 
     Use the calendar
     * What is the calendar view?
     * Create and edit issues and subtasks on the calendar
     * Delete an issue from the calendar
     * Manage and view your calendar
     * Schedule items in your calendar
     * Surface software team releases in business team calendars
   * 
     Collect information for your team with forms
     * What are forms and what can they do?
     * How to create, edit, save, and delete forms
     * Share your form
     * Manage your form fields
   * 
     Manage project overviews
     * What is an overview?
     * Create, edit, and delete a project overview
     * View the summary, calendar, and timeline for your overview
   * 
     Manage project pages
     * Change which space or page is connected to your project
     * Create, edit, and delete project pages
     * Set up project pages in your business project
     * Understand user permissions for project pages
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     Filter items in your project
     * Filter items to find what you need in your project
     * Save your filters
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     Collaborate in real-time
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     Manage projects, shortcuts, versions, reports and more
     * Add, edit, or delete a shortcut
     * Add people from Google, Slack, or Microsoft
     * Change your business project background
     * Create project components
     * Generate a report
     * Get a summary of your project
     * View a project's components
     * View a project's issues
     * View and manage a project's versions
   * 
     Work with issues in Jira Cloud
     * Create issues
     * Add files, images, and other content to describe an issue
     * Update an issue's details
     * Watch, share, and comment on an issue
     * Configure field layout in the issue view
     * Log time on an issue
     * Organize work with components
     * Create issues using the CSV importer
     * Markdown and keyboard shortcuts
     * What is the new Jira issue create experience?
   * 
     Work with dashboards in Jira
     * What is a Jira dashboard?
     * Create and edit a dashboard
     * Search for an existing or shared dashboard
     * Set up a wallboard
     * Add and customize a gadget
   * 
     Manage your user profile
     * Manage your Jira personal settings
     * Allow OAuth access
     * Use keyboard shortcuts
     * View and update your profile
   * Advanced Forms in business projects
   * Add custom fields to your project
   * Smart Links in Jira Work Management
   * 
     Manage approvals for your business project
     * What are approvals?
     * Sign off and approve work
     * How to manage approvers
     * Troubleshoot approvals configuration
     * Set up approvals for your project
   * Use an attachment in an issue
 * 
   Search for issues in Jira
   * 
     Search and find your issues in Jira
     * Find recent issues
     * Find specific issues
     * Search for issues in a project
     * Search for issues using the text field
     * Navigate to your work
     * Use Atlassian Intelligence to search for issues
     * What is the new Jira issue search experience?
   * 
     Use advanced search with Jira Query Language (JQL)
     * What is advanced search in Jira Cloud?
     * JQL functions
     * JQL fields
     * JQL developer status
     * JQL keywords
     * JQL operators
     * Search for Advanced Roadmaps custom fields in JQL
   * 
     Save your search as a filter
     * What is a saved search?
     * Manage filters
   * 
     Work with search results
     * Export search results
     * Change the view of search results
     * Edit individual and multiple issues
     * Manage search results

Atlassian Support
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Jira Work Management
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Resources
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Work in Jira



COLLABORATE IN REAL-TIME

Collaborative mode is Jira Work Management’s very own multiplayer experience. If
your team is working remotely, you’ll be able to see updates made in context and
in real-time. You’ll be able to see who’s online and offline at the same time as
you while you’re in the board, list, calendar, and timeline views.



In the board view, you’ll be able to see who’s editing which card. The card on
the board will be highlighted by who is editing or dragging the card to a
different column.



You’ll also be able to see when someone is editing each cell in the list view.
The cell will display an outline with your teammate’s name.



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ADDITIONAL HELP

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 * Work in Jira
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 * Manage project pages
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