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helpsupportservice.com Open in urlscan Pro
68.183.63.76  Public Scan

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URL: https://helpsupportservice.com/airlines/american-airlines-customer-service/
Submission: On July 19 via manual from IN
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 10 IPs in 2 countries across 7 domains to perform 23 HTTP transactions. The main IP is 68.183.63.76, located in Clifton, United States and belongs to DIGITALOCEAN-ASN - DigitalOcean, LLC, US. The main domain is helpsupportservice.com.
TLS certificate: Issued by Let's Encrypt Authority X3 on June 21st 2019. Valid for: 3 months.
This is the only time helpsupportservice.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
8 68.183.63.76 14061 (DIGITALOC...)
1 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
2 151.139.242.29 33438 (HIGHWINDS2)
2 2a00:1450:400... 15169 (GOOGLE)
4 2a00:1450:400... 15169 (GOOGLE)
1 52.85.183.144 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 3.18.27.222 16509 (AMAZON-02)
23 10
8    68.183.63.76 (Clifton, United States)

ASN14061 (DIGITALOCEAN-ASN - DigitalOcean, LLC, US)
helpsupportservice.com
1    2a00:1450:4001:81d::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE - Google LLC, US)
www.googletagmanager.com
2    2a00:1450:4001:817::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE - Google LLC, US)
fonts.googleapis.com
2    151.139.242.29 (Dallas, United States)

ASN33438 (HIGHWINDS2 - Highwinds Network Group, Inc., US)
images.dmca.com
2    2a00:1450:4001:824::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE - Google LLC, US)
www.google-analytics.com
4    2a00:1450:4001:81a::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE - Google LLC, US)
fonts.gstatic.com
1    52.85.183.144 (Seattle, United States)

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: server-52-85-183-144.fra50.r.cloudfront.net
app.purechat.com
1    2a00:1450:4001:808::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE - Google LLC, US)
ajax.googleapis.com
1    3.18.27.222 (Columbus, United States)

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: ec2-3-18-27-222.us-east-2.compute.amazonaws.com
widgetapi.purechat.com
Domain Requested by
8 helpsupportservice.com helpsupportservice.com
4 fonts.gstatic.com helpsupportservice.com
2 www.google-analytics.com www.googletagmanager.com
helpsupportservice.com
2 images.dmca.com helpsupportservice.com
2 fonts.googleapis.com helpsupportservice.com
1 widgetapi.purechat.com app.purechat.com
1 ajax.googleapis.com app.purechat.com
1 app.purechat.com helpsupportservice.com
1 www.googletagmanager.com helpsupportservice.com
0 api-cdn.purechat.com Failed app.purechat.com
23 10

This site contains links to these domains. Also see Links.

Domain
www.aa.com
www.frydaysfishandchippery
www.dmca.com
Subject Issuer Validity Valid
helpsupportservice.com
Let's Encrypt Authority X3		 2019-06-21 -
2019-09-19		 3 months crt.sh
*.google-analytics.com
Google Internet Authority G3		 2019-06-18 -
2019-09-10		 3 months crt.sh
*.googleapis.com
Google Internet Authority G3		 2019-06-18 -
2019-09-10		 3 months crt.sh
images.dmca.com
Go Daddy Secure Certificate Authority - G2		 2018-02-01 -
2020-04-04		 2 years crt.sh
*.google.com
Google Internet Authority G3		 2019-06-18 -
2019-09-10		 3 months crt.sh
*.purechat.com
Amazon		 2019-07-15 -
2020-08-15		 a year crt.sh

This page contains 1 frames:

Primary Page: https://helpsupportservice.com/airlines/american-airlines-customer-service/
Frame ID: A0AF576B655DD6200F7B4B05FAA520F7
Requests: 23 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Detected technologies

Overall confidence: 100%
Detected patterns
  • script /\/wp-(?:content|includes)\//i
  • meta generator /^WordPress ?([\d.]+)?/i
Overall confidence: 100%
Detected patterns
  • script /\/wp-(?:content|includes)\//i
  • meta generator /^WordPress ?([\d.]+)?/i
Overall confidence: 100%
Detected patterns
  • script /\/wp-(?:content|includes)\//i
  • meta generator /^WordPress ?([\d.]+)?/i
Overall confidence: 100%
Detected patterns
  • headers server /Ubuntu/i
Overall confidence: 100%
Detected patterns
  • headers server /(?:Apache(?:$|\/([\d.]+)|[^\/-])|(?:^|\b)HTTPD)/i
Overall confidence: 100%
Detected patterns
  • script /google-analytics\.com\/(?:ga|urchin|analytics)\.js/i
Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com/i
Overall confidence: 100%
Detected patterns
  • script /jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?/i

Page Statistics

23
Requests

96 %
HTTPS

56 %
IPv6

7
Domains

10
Subdomains

10
IPs

2
Countries

250 kB
Transfer

631 kB
Size

3
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

23 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
helpsupportservice.com/airlines/american-airlines-customer-service/ 		35 KB
9 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://helpsupportservice.com/airlines/american-airlines-customer-service/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, CHACHA20_POLY1305
Server
68.183.63.76 Clifton, United States, ASN14061 (DIGITALOCEAN-ASN - DigitalOcean, LLC, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
6f14b7de4082ca10ed4c23110dbd1fbe63a6a5258eb8685f7ffc9d78d5674c9d

Request headers

Host
helpsupportservice.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Accept-Encoding
gzip, deflate, br
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Fri, 19 Jul 2019 10:07:01 GMT
Server
Apache/2.4.29 (Ubuntu)
x-cache-handler
wp
Last-Modified
Fri, 19 Jul 2019 08:30:32 GMT
Vary
Accept-Encoding
Content-Encoding
gzip
Content-Length
8732
Keep-Alive
timeout=5, max=100
Connection
Keep-Alive
Content-Type
text/html; charset=UTF-8
js
www.googletagmanager.com/gtag/ 		67 KB
26 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.googletagmanager.com/gtag/js?id=UA-142486534-1
Requested by
Host: helpsupportservice.com
URL: https://helpsupportservice.com/airlines/american-airlines-customer-service/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:81d::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
80a79a3a99bfad7323afba5b920319c16807ad98cf7b66c0363c653cd042c3b5
Security Headers
Name Value
X-Xss-Protection 0

Request headers

Referer
https://helpsupportservice.com/airlines/american-airlines-customer-service/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Fri, 19 Jul 2019 10:07:01 GMT
content-encoding
br
last-modified
Fri, 19 Jul 2019 09:00:00 GMT
server
Google Tag Manager
access-control-allow-origin
http://www.googletagmanager.com
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
status
200
alt-svc
quic=":443"; ma=2592000; v="46,43,39"
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
content-length
26336
x-xss-protection
0
expires
Fri, 19 Jul 2019 10:07:01 GMT
autoptimize_3080d2900241896cedf1e75dcc20580c.css
helpsupportservice.com/wp-content/cache/autoptimize/css/ 		119 KB
19 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://helpsupportservice.com/wp-content/cache/autoptimize/css/autoptimize_3080d2900241896cedf1e75dcc20580c.css
Requested by
Host: helpsupportservice.com
URL: https://helpsupportservice.com/airlines/american-airlines-customer-service/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, CHACHA20_POLY1305
Server
68.183.63.76 Clifton, United States, ASN14061 (DIGITALOCEAN-ASN - DigitalOcean, LLC, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
66cba2638b5fb9b2b31f535b350fca87f640583da1aa15080d498e7e8bbe17e0

Request headers

Referer
https://helpsupportservice.com/airlines/american-airlines-customer-service/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Fri, 19 Jul 2019 10:07:01 GMT
Content-Encoding
gzip
Last-Modified
Thu, 18 Jul 2019 11:42:05 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1db1f-58df3195c00e5-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
19056
css
fonts.googleapis.com/ 		9 KB
794 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:300,400,600,700&subset=latin,latin-ext
Requested by
Host: helpsupportservice.com
URL: https://helpsupportservice.com/airlines/american-airlines-customer-service/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:817::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
ESF /
Resource Hash
e33fe473d0794912bbf3e51c3c6f35b0d23de97d8346392a81346995eff91cfa
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://helpsupportservice.com/airlines/american-airlines-customer-service/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
br
last-modified
Fri, 19 Jul 2019 10:07:01 GMT
server
ESF
access-control-allow-origin
*
date
Fri, 19 Jul 2019 10:07:01 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
status
200
alt-svc
quic=":443"; ma=2592000; v="46,43,39"
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
x-xss-protection
0
expires
Fri, 19 Jul 2019 10:07:01 GMT
/
helpsupportservice.com/ 		118 B
362 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://helpsupportservice.com/?display_custom_css=css&ver=5.2.2
Requested by
Host: helpsupportservice.com
URL: https://helpsupportservice.com/airlines/american-airlines-customer-service/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, CHACHA20_POLY1305
Server
68.183.63.76 Clifton, United States, ASN14061 (DIGITALOCEAN-ASN - DigitalOcean, LLC, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
4a4d5c823ecdf2df989f96e9f7d37188f5864c715a9ad67b122b9a1f5c50df8b

Request headers

Referer
https://helpsupportservice.com/airlines/american-airlines-customer-service/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Fri, 19 Jul 2019 10:07:01 GMT
Content-Encoding
gzip
Server
Apache/2.4.29 (Ubuntu)
Vary
Accept-Encoding
Content-Type
text/css;charset=UTF-8
Connection
Keep-Alive
Keep-Alive
timeout=5, max=98
Content-Length
113
jquery.js
helpsupportservice.com/wp-includes/js/jquery/ 		95 KB
33 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://helpsupportservice.com/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp
Requested by
Host: helpsupportservice.com
URL: https://helpsupportservice.com/airlines/american-airlines-customer-service/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, CHACHA20_POLY1305
Server
68.183.63.76 Clifton, United States, ASN14061 (DIGITALOCEAN-ASN - DigitalOcean, LLC, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
1db21d816296e6939ba1f42962496e4134ae2b0081e26970864c40c6d02bb1df

Request headers

Referer
https://helpsupportservice.com/airlines/american-airlines-customer-service/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Fri, 19 Jul 2019 10:07:01 GMT
Content-Encoding
gzip
Last-Modified
Fri, 21 Jun 2019 07:55:24 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"17a69-58bd0c8fba9cc-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
33776
Help-Support-logo.png
helpsupportservice.com/wp-content/uploads/2019/07/ 		38 KB
39 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://helpsupportservice.com/wp-content/uploads/2019/07/Help-Support-logo.png
Requested by
Host: helpsupportservice.com
URL: https://helpsupportservice.com/airlines/american-airlines-customer-service/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, CHACHA20_POLY1305
Server
68.183.63.76 Clifton, United States, ASN14061 (DIGITALOCEAN-ASN - DigitalOcean, LLC, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9c1628affaeba517597b046029a78e08b62ad8932ea16272a0e1b011116acff6

Request headers

Referer
https://helpsupportservice.com/airlines/american-airlines-customer-service/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Fri, 19 Jul 2019 10:07:01 GMT
Last-Modified
Mon, 01 Jul 2019 12:07:16 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"99c3-58c9d7819f58a"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
39363
dmca_protected_sml_120n.png
images.dmca.com/Badges/ 		2 KB
2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://images.dmca.com/Badges/dmca_protected_sml_120n.png?ID=d136f127-b06d-48e4-9332-fa7f6db6a904
Requested by
Host: helpsupportservice.com
URL: https://helpsupportservice.com/airlines/american-airlines-customer-service/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.139.242.29 Dallas, United States, ASN33438 (HIGHWINDS2 - Highwinds Network Group, Inc., US),
Reverse DNS
Software
nginx / ASP.NET
Resource Hash
45ec09974d948120c9f97cbedd141f4fa8df876bd2206f0c41133ae3a13fdf13

Request headers

Referer
https://helpsupportservice.com/airlines/american-airlines-customer-service/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Fri, 19 Jul 2019 10:07:02 GMT
server
nginx
x-aspnet-version
4.0.30319
x-powered-by
ASP.NET
x-cache
HIT
content-type
image/png
status
200
cache-control
max-age=2592000
accept-ranges
bytes
link
<http://dmca-images.cloudapp.net/Badges/dmca_protected_sml_120n.png>; rel="canonical"
content-length
2060
expires
Sun, 18 Aug 2019 10:06:21 GMT
DMCABadgeHelper.min.js
images.dmca.com/Badges/ 		465 B
719 B 		Script
General
Check archive.org
Download Go to
Full URL
https://images.dmca.com/Badges/DMCABadgeHelper.min.js
Requested by
Host: helpsupportservice.com
URL: https://helpsupportservice.com/airlines/american-airlines-customer-service/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.139.242.29 Dallas, United States, ASN33438 (HIGHWINDS2 - Highwinds Network Group, Inc., US),
Reverse DNS
Software
nginx / ASP.NET
Resource Hash
e8021f1a9dad409f7e699457ac334653bf800464df69900237c4de1c29e275d0

Request headers

Referer
https://helpsupportservice.com/airlines/american-airlines-customer-service/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Fri, 19 Jul 2019 10:07:02 GMT
server
nginx
x-aspnet-version
4.0.30319
x-powered-by
ASP.NET
x-cache
HIT
content-type
application/zip
status
200
cache-control
max-age=2592000
accept-ranges
bytes
link
<http://dmca-images.cloudapp.net/Badges/DMCABadgeHelper.min.js>; rel="canonical"
content-length
465
expires
Sun, 18 Aug 2019 10:06:58 GMT
autoptimize_a6e4c04026dc9fe345f4cf6536c1d07e.js
helpsupportservice.com/wp-content/cache/autoptimize/js/ 		74 KB
23 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://helpsupportservice.com/wp-content/cache/autoptimize/js/autoptimize_a6e4c04026dc9fe345f4cf6536c1d07e.js
Requested by
Host: helpsupportservice.com
URL: https://helpsupportservice.com/airlines/american-airlines-customer-service/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, CHACHA20_POLY1305
Server
68.183.63.76 Clifton, United States, ASN14061 (DIGITALOCEAN-ASN - DigitalOcean, LLC, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
6e41b1cc73b31b708e1b566f1162aeca9de1af6a38630e7daadc7f1c21bd8db2

Request headers

Referer
https://helpsupportservice.com/airlines/american-airlines-customer-service/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Fri, 19 Jul 2019 10:07:01 GMT
Content-Encoding
gzip
Last-Modified
Thu, 18 Jul 2019 11:42:05 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"127e1-58df3195bd205-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
22946
analytics.js
www.google-analytics.com/ 		43 KB
17 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-142486534-1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:824::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
a4883cce814b6793c5bd6dd3639d6048ecab39a93a90b560d39a9fd0aff6e263
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://helpsupportservice.com/airlines/american-airlines-customer-service/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Thu, 20 Jun 2019 21:35:04 GMT
server
Golfe2
age
4793
date
Fri, 19 Jul 2019 08:47:08 GMT
vary
Accept-Encoding
content-type
text/javascript
status
200
cache-control
public, max-age=7200
alt-svc
quic=":443"; ma=2592000; v="46,43,39"
content-length
17707
expires
Fri, 19 Jul 2019 10:47:08 GMT
collect
www.google-analytics.com/r/ 		35 B
112 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google-analytics.com/r/collect?v=1&_v=j77&a=976218487&t=pageview&_s=1&dl=https%3A%2F%2Fhelpsupportservice.com%2Fairlines%2Famerican-airlines-customer-service%2F&ul=en-us&de=UTF-8&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=IEBAAUAB~&jid=1483454688&gjid=1791364880&cid=500877907.1563530821&tid=UA-142486534-1&_gid=477000317.1563530821&_r=1&gtm=2ou7f1&z=1095454052
Requested by
Host: helpsupportservice.com
URL: https://helpsupportservice.com/airlines/american-airlines-customer-service/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:824::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://helpsupportservice.com/airlines/american-airlines-customer-service/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 19 Jul 2019 10:07:01 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
access-control-allow-origin
*
content-type
image/gif
status
200
cache-control
no-cache, no-store, must-revalidate
alt-svc
quic=":443"; ma=2592000; v="46,43,39"
content-length
35
expires
Fri, 01 Jan 1990 00:00:00 GMT
css
fonts.googleapis.com/ 		783 B
394 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Raleway:400
Requested by
Host: helpsupportservice.com
URL: https://helpsupportservice.com/airlines/american-airlines-customer-service/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:817::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
ESF /
Resource Hash
a89416b782a74347608f370d41bed91733636e1c3fe8b43f6fff4ab8ab4104d5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://helpsupportservice.com/airlines/american-airlines-customer-service/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
br
last-modified
Fri, 19 Jul 2019 10:07:01 GMT
server
ESF
access-control-allow-origin
*
date
Fri, 19 Jul 2019 10:07:01 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
status
200
alt-svc
quic=":443"; ma=2592000; v="46,43,39"
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
x-xss-protection
0
expires
Fri, 19 Jul 2019 10:07:01 GMT
wp-emoji-release.min.js
helpsupportservice.com/wp-includes/js/ 		14 KB
5 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://helpsupportservice.com/wp-includes/js/wp-emoji-release.min.js?ver=5.2.2
Requested by
Host: helpsupportservice.com
URL: https://helpsupportservice.com/airlines/american-airlines-customer-service/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, CHACHA20_POLY1305
Server
68.183.63.76 Clifton, United States, ASN14061 (DIGITALOCEAN-ASN - DigitalOcean, LLC, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
f4799ef2939b8377cf33f07b07b6d90a4a245adbf1c6eaf47ee3b0fcefcc07fe

Request headers

Referer
https://helpsupportservice.com/airlines/american-airlines-customer-service/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Fri, 19 Jul 2019 10:07:01 GMT
Content-Encoding
gzip
Last-Modified
Mon, 08 Apr 2019 05:22:51 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"3610-585fe071bc0c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
4622
icon-arrow.png
helpsupportservice.com/wp-content/themes/supportdesk/images/ 		234 B
517 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://helpsupportservice.com/wp-content/themes/supportdesk/images/icon-arrow.png
Requested by
Host: helpsupportservice.com
URL: https://helpsupportservice.com/airlines/american-airlines-customer-service/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, CHACHA20_POLY1305
Server
68.183.63.76 Clifton, United States, ASN14061 (DIGITALOCEAN-ASN - DigitalOcean, LLC, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
fab6dd89a1de1b30b11af74ea42aa9eff4a7c19ed61eea0978bc84e4970a37e0

Request headers

Referer
https://helpsupportservice.com/wp-content/cache/autoptimize/css/autoptimize_3080d2900241896cedf1e75dcc20580c.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Fri, 19 Jul 2019 10:07:02 GMT
Last-Modified
Fri, 21 Jun 2019 08:18:52 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"ea-58bd11cd9d3f6"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=93
Content-Length
234
mem5YaGs126MiZpBA-UN7rgOUuhpKKSTjw.woff2
fonts.gstatic.com/s/opensans/v16/ 		9 KB
9 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/opensans/v16/mem5YaGs126MiZpBA-UN7rgOUuhpKKSTjw.woff2
Requested by
Host: helpsupportservice.com
URL: https://helpsupportservice.com/airlines/american-airlines-customer-service/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:81a::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
sffe /
Resource Hash
a48a6e4b14fe55f750c0a3dfb5a6f4941bdc06af0aa542b90de25c30c2b4625c
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer
https://fonts.googleapis.com/css?family=Open+Sans:300,400,600,700&subset=latin,latin-ext
Origin
https://helpsupportservice.com

Response headers

date
Tue, 09 Jul 2019 01:03:37 GMT
x-content-type-options
nosniff
last-modified
Mon, 25 Mar 2019 20:12:28 GMT
server
sffe
age
896604
content-type
font/woff2
status
200
alt-svc
quic=":443"; ma=2592000; v="46,43,39"
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
access-control-allow-origin
*
content-length
9080
x-xss-protection
0
expires
Wed, 08 Jul 2020 01:03:37 GMT
mem8YaGs126MiZpBA-UFVZ0bf8pkAg.woff2
fonts.gstatic.com/s/opensans/v16/ 		9 KB
9 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/opensans/v16/mem8YaGs126MiZpBA-UFVZ0bf8pkAg.woff2
Requested by
Host: helpsupportservice.com
URL: https://helpsupportservice.com/airlines/american-airlines-customer-service/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:81a::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
sffe /
Resource Hash
54c64f3c66372027154f01fc9f24b4e25fdfe405b70d1994c79abbc2576ff775
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer
https://fonts.googleapis.com/css?family=Open+Sans:300,400,600,700&subset=latin,latin-ext
Origin
https://helpsupportservice.com

Response headers

date
Wed, 19 Jun 2019 17:28:00 GMT
x-content-type-options
nosniff
last-modified
Mon, 25 Mar 2019 20:10:29 GMT
server
sffe
age
2565541
content-type
font/woff2
status
200
alt-svc
quic=":443"; ma=2592000; v="46,43,39"
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
access-control-allow-origin
*
content-length
9132
x-xss-protection
0
expires
Thu, 18 Jun 2020 17:28:00 GMT
mem5YaGs126MiZpBA-UNirkOUuhpKKSTjw.woff2
fonts.gstatic.com/s/opensans/v16/ 		9 KB
9 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/opensans/v16/mem5YaGs126MiZpBA-UNirkOUuhpKKSTjw.woff2
Requested by
Host: helpsupportservice.com
URL: https://helpsupportservice.com/airlines/american-airlines-customer-service/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:81a::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
sffe /
Resource Hash
b8e23a845bc6b7fd417d29182e0e38d353e64b5e12e06bb1de2b5ce063db1dcc
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer
https://fonts.googleapis.com/css?family=Open+Sans:300,400,600,700&subset=latin,latin-ext
Origin
https://helpsupportservice.com

Response headers

date
Wed, 19 Jun 2019 16:16:04 GMT
x-content-type-options
nosniff
last-modified
Mon, 25 Mar 2019 20:11:39 GMT
server
sffe
age
2569857
content-type
font/woff2
status
200
alt-svc
quic=":443"; ma=2592000; v="46,43,39"
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
access-control-allow-origin
*
content-length
9180
x-xss-protection
0
expires
Thu, 18 Jun 2020 16:16:04 GMT
1Ptug8zYS_SKggPNyC0IT4ttDfA.woff2
fonts.gstatic.com/s/raleway/v13/ 		13 KB
13 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/raleway/v13/1Ptug8zYS_SKggPNyC0IT4ttDfA.woff2
Requested by
Host: helpsupportservice.com
URL: https://helpsupportservice.com/airlines/american-airlines-customer-service/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:81a::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
sffe /
Resource Hash
7e347b66fb1145f780600551e06778b33ecaca5c45897ac90eb96eb4b6afd082
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer
https://fonts.googleapis.com/css?family=Raleway:400
Origin
https://helpsupportservice.com

Response headers

date
Sun, 02 Jun 2019 21:54:39 GMT
x-content-type-options
nosniff
last-modified
Mon, 25 Mar 2019 20:12:10 GMT
server
sffe
age
4018342
content-type
font/woff2
status
200
alt-svc
quic=":443"; ma=2592000; v="46,43,39"
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
access-control-allow-origin
*
content-length
13428
x-xss-protection
0
expires
Mon, 01 Jun 2020 21:54:39 GMT
WidgetScript
app.purechat.com/VisitorWidget/ 		8 KB
3 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://app.purechat.com/VisitorWidget/WidgetScript
Requested by
Host: helpsupportservice.com
URL: https://helpsupportservice.com/airlines/american-airlines-customer-service/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.85.183.144 Seattle, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
server-52-85-183-144.fra50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
fcf4aa20775718718a822e25db197177e432e7f15d9d1b837d6c26d35a383abd

Request headers

Referer
https://helpsupportservice.com/airlines/american-airlines-customer-service/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-amz-version-id
null
Content-Encoding
gzip
Last-Modified
Thu, 18 Jul 2019 20:31:41 GMT
Server
AmazonS3
Age
5689
Date
Fri, 19 Jul 2019 08:32:23 GMT
Vary
Accept-Encoding
X-Cache
Hit from cloudfront
Content-Type
application/javascript; charset=utf-8
Via
1.1 f96185b1d69d6f85635bc2b5554da639.cloudfront.net (CloudFront)
Cache-Control
public, max-age=14400
Transfer-Encoding
chunked
X-Amz-Cf-Pop
FRA50
Connection
keep-alive
X-Amz-Cf-Id
m4culJifb0wQwpsEqyZuhDiSNuk0HMjXQFYTYbTNLIGV64-S530obw==
jquery.min.js
ajax.googleapis.com/ajax/libs/jquery/3.2.1/ 		85 KB
30 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://ajax.googleapis.com/ajax/libs/jquery/3.2.1/jquery.min.js
Requested by
Host: app.purechat.com
URL: https://app.purechat.com/VisitorWidget/WidgetScript
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:808::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
sffe /
Resource Hash
87083882cc6015984eb0411a99d3981817f5dc5c90ba24f0940420c5548d82de
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://helpsupportservice.com/airlines/american-airlines-customer-service/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Tue, 09 Jul 2019 03:50:24 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
886598
status
200
alt-svc
quic=":443"; ma=2592000; v="46,43,39"
content-length
30306
x-xss-protection
0
last-modified
Fri, 24 Mar 2017 20:55:54 GMT
server
sffe
vary
Accept-Encoding
content-type
text/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
public, max-age=31536000, stale-while-revalidate=2592000
accept-ranges
bytes
timing-allow-origin
*
expires
Wed, 08 Jul 2020 03:50:24 GMT
60c8071e-3450-4763-bc88-8a4605776027
widgetapi.purechat.com/api/visitorwidget/widgetversions/ 		356 B
596 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://widgetapi.purechat.com/api/visitorwidget/widgetversions/60c8071e-3450-4763-bc88-8a4605776027
Requested by
Host: app.purechat.com
URL: https://app.purechat.com/VisitorWidget/WidgetScript
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.18.27.222 Columbus, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-3-18-27-222.us-east-2.compute.amazonaws.com
Software
Microsoft-IIS/10.0 /
Resource Hash
695b0c80f161512f96f80eda03d7aca879bc02c674a5a622c3ae45ec281f400f

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer
https://helpsupportservice.com/airlines/american-airlines-customer-service/
Origin
https://helpsupportservice.com

Response headers

date
Fri, 19 Jul 2019 10:07:03 GMT
server
Microsoft-IIS/10.0
status
200
vary
Origin
content-type
application/json; charset=utf-8
access-control-allow-origin
https://helpsupportservice.com
access-control-expose-headers
X-Requires-Auth
cache-control
max-age=60
access-control-allow-credentials
true
content-length
356
4
api-cdn.purechat.com/api/visitorwidget/widget/60c8071e-3450-4763-bc88-8a4605776027/ 		0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
api-cdn.purechat.com
URL
https://api-cdn.purechat.com/api/visitorwidget/widget/60c8071e-3450-4763-bc88-8a4605776027/4

Verdicts & Comments Add Verdict or Comment

24 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onselectstart object| onselectionchange function| queueMicrotask function| gtag object| dataLayer object| google_tag_manager string| GoogleAnalyticsObject function| ga object| google_tag_data object| gaplugins object| gaGlobal object| gaData object| _wpemojiSettings undefined| $ function| jQuery object| twemoji object| wp object| purechatApi object| wpforms_settings object| wpforms object| addComment object| jQuery112402439172692429692 function| PCWidget function| pc$

3 Cookies

Domain/Path Name / Value
.helpsupportservice.com/ Name: _gat_gtag_UA_142486534_1
Value: 1
.helpsupportservice.com/ Name: _gid
Value: GA1.2.477000317.1563530821
.helpsupportservice.com/ Name: _ga
Value: GA1.2.500877907.1563530821

1 Console Messages

Source Level URL
Text
console-api log URL: https://helpsupportservice.com/wp-content/cache/autoptimize/js/autoptimize_a6e4c04026dc9fe345f4cf6536c1d07e.js(Line 2)
Message:
JQMIGRATE: Migrate is installed, version 1.4.1

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

ajax.googleapis.com
api-cdn.purechat.com
app.purechat.com
fonts.googleapis.com
fonts.gstatic.com
helpsupportservice.com
images.dmca.com
widgetapi.purechat.com
www.google-analytics.com
www.googletagmanager.com
api-cdn.purechat.com
151.139.242.29
2a00:1450:4001:808::200a
2a00:1450:4001:817::200a
2a00:1450:4001:81a::2003
2a00:1450:4001:81d::2008
2a00:1450:4001:824::200e
3.18.27.222
52.85.183.144
68.183.63.76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