URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Submission: On March 11 via api from DE

Summary

This website contacted 21 IPs in 5 countries across 18 domains to perform 79 HTTP transactions. The main IP is 74.117.207.64, located in London, United Kingdom and belongs to NETDYNAMICS, US. The main domain is btbusiness.custhelp.com.
TLS certificate: Issued by DigiCert SHA2 Secure Server CA on January 31st 2020. Valid for: a year.
This is the only time btbusiness.custhelp.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
23 74.117.207.64 7160 (NETDYNAMICS)
1 104.109.91.56 20940 (AKAMAI-ASN1)
10 193.113.5.72 2856 (BT-UK-AS ...)
1 2a02:26f0:710... 20940 (AKAMAI-ASN1)
1 2a04:4e42:4a:... 54113 (FASTLY)
2 138.1.47.126 31898 (ORACLE-BM...)
6 34.249.128.36 16509 (AMAZON-02)
3 35.181.18.61 16509 (AMAZON-02)
1 1 99.81.11.244 16509 (AMAZON-02)
1 18.203.205.32 16509 (AMAZON-02)
1 184.30.21.32 16625 (AKAMAI-AS)
4 23.79.142.157 16625 (AKAMAI-AS)
1 13.226.159.112 16509 (AMAZON-02)
2 18.193.139.53 16509 (AMAZON-02)
2 2 142.250.186.162 15169 (GOOGLE)
1 104.244.42.195 13414 (TWITTER)
1 2a04:4e42:1b:... 54113 (FASTLY)
2 65.9.98.193 16509 (AMAZON-02)
5 35.244.232.184 15169 (GOOGLE)
1 1 34.247.104.176 16509 (AMAZON-02)
1 13.32.25.48 16509 (AMAZON-02)
3 2a04:4e42:600... 54113 (FASTLY)
2 178.79.227.17 22822 (LLNW)
79 21
Domain Requested by
23 btbusiness.custhelp.com btbusiness.custhelp.com
btbsecure.business.bt.com
static.atgsvcs.com
10 btbsecure.business.bt.com btbusiness.custhelp.com
5 metrics.brightcove.com players.brightcove.net
5 dpm.demdex.net assets.adobedtm.com
btbusiness.custhelp.com
4 www.rnengage.com btbusiness.custhelp.com
3 manifest.prod.boltdns.net players.brightcove.net
3 btbusiness.d1.sc.omtrdc.net assets.adobedtm.com
btbusiness.custhelp.com
2 vod-bcdd-prod.bt.co.uk players.brightcove.net
2 edge.api.brightcove.com players.brightcove.net
2 cm.g.doubleclick.net 2 redirects
2 collection.decibelinsight.net assets.adobedtm.com
cdn.decibelinsight.net
2 rules.atgsvcs.com static.atgsvcs.com
1 cf-images.eu-west-1.prod.boltdns.net
1 ml314.com 1 redirects
1 vjs.zencdn.net players.brightcove.net
1 analytics.twitter.com btbusiness.custhelp.com
1 cdn.decibelinsight.net assets.adobedtm.com
1 players.brightcove.net btbusiness.custhelp.com
1 btbusiness.tt.omtrdc.net assets.adobedtm.com
1 cm.everesttech.net 1 redirects
1 btbusiness.demdex.net assets.adobedtm.com
1 cdn.jsdelivr.net btbusiness.custhelp.com
1 assets.adobedtm.com btbusiness.custhelp.com
1 static.atgsvcs.com btbusiness.custhelp.com
79 24
Subject Issuer Validity Valid
*.custhelp.com
DigiCert SHA2 Secure Server CA
2020-01-31 -
2021-03-31
a year crt.sh
static.atgsvcs.com
DigiCert SHA2 Secure Server CA
2020-07-16 -
2021-10-15
a year crt.sh
btbsecure.business.bt.com
GeoTrust TLS RSA CA G1
2019-08-19 -
2021-08-18
2 years crt.sh
assets.adobedtm.com
DigiCert TLS RSA SHA256 2020 CA1
2021-01-08 -
2021-09-30
9 months crt.sh
f3.shared.global.fastly.net
GlobalSign CloudSSL CA - SHA256 - G3
2021-03-09 -
2021-04-17
a month crt.sh
rules.atgsvcs.com
DigiCert SHA2 Secure Server CA
2020-09-10 -
2021-09-15
a year crt.sh
*.demdex.net
DigiCert TLS RSA SHA256 2020 CA1
2020-12-02 -
2022-01-02
a year crt.sh
*.d1.sc.omtrdc.net
DigiCert SHA2 High Assurance Server CA
2020-02-28 -
2022-03-04
2 years crt.sh
*.tt.omtrdc.net
DigiCert SHA2 Secure Server CA
2020-11-02 -
2021-11-09
a year crt.sh
players.brightcove.net
DigiCert SHA2 Secure Server CA
2020-09-03 -
2021-10-03
a year crt.sh
*.rnengage.com
DigiCert TLS RSA SHA256 2020 CA1
2021-01-04 -
2022-01-11
a year crt.sh
*.decibelinsight.net
Amazon
2020-04-13 -
2021-05-13
a year crt.sh
*.twitter.com
DigiCert TLS RSA SHA256 2020 CA1
2021-02-05 -
2022-02-04
a year crt.sh
vjs.zencdn.net
GlobalSign Atlas R3 DV TLS CA 2020
2021-02-22 -
2022-03-26
a year crt.sh
*.api.brightcove.com
Amazon
2020-10-08 -
2021-11-07
a year crt.sh
metrics.brightcove.com
GTS CA 1D2
2021-01-30 -
2021-04-30
3 months crt.sh
*.prod.boltdns.net
Amazon
2020-12-08 -
2022-01-06
a year crt.sh
brightcove.com
GlobalSign CloudSSL CA - SHA256 - G3
2020-09-28 -
2021-04-20
7 months crt.sh
bt.com
DigiCert SHA2 Extended Validation Server CA
2021-01-06 -
2022-01-10
a year crt.sh

This page contains 4 frames:

Primary Page: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Frame ID: 4A6E37BE15C1B41BB2F673E1FD3A1036
Requests: 50 HTTP requests in this frame

Frame: https://btbusiness.demdex.net/dest5.html?d_nsid=0
Frame ID: 40901F7FF940DD0AF5073BD3789FE923
Requests: 4 HTTP requests in this frame

Frame: https://players.brightcove.net/5762013512001/default_default/index.html?videoId=5821961771001
Frame ID: D8078E87E895AAE7B302AC9738A431ED
Requests: 23 HTTP requests in this frame

Frame: https://www.rnengage.com/api/1/javascript/acs.js
Frame ID: 3D542FA12A32A2A8DF06BD1015395471
Requests: 4 HTTP requests in this frame

Screenshot


Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /(?:Apache(?:$|\/([\d.]+)|[^/-])|(?:^|\b)HTTPD)/i

Page Statistics

79
Requests

90 %
HTTPS

17 %
IPv6

18
Domains

24
Subdomains

21
IPs

5
Countries

2630 kB
Transfer

4561 kB
Size

15
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 32
  • https://cm.everesttech.net/cm/dd?d_uuid=91118799193998804532209284147886238919 HTTP 302
  • https://dpm.demdex.net/ibs:dpid=411&dpuuid=YEnU5gAAADfjfxHl
Request Chain 46
  • https://cm.g.doubleclick.net/pixel?google_nid=adobe_dmp&google_cm&gdpr=0&gdpr_consent=&google_hm=OTExMTg3OTkxOTM5OTg4MDQ1MzIyMDkyODQxNDc4ODYyMzg5MTk= HTTP 302
  • https://cm.g.doubleclick.net/pixel?google_nid=adobe_dmp&google_cm=&gdpr=0&gdpr_consent=&google_hm=OTExMTg3OTkxOTM5OTg4MDQ1MzIyMDkyODQxNDc4ODYyMzg5MTk=&google_tc= HTTP 302
  • https://dpm.demdex.net/ibs:dpid=771&dpuuid=CAESEKtp0U685bggeDNTqXnko1g&google_cver=1?gdpr=0&gdpr_consent=
Request Chain 65
  • https://ml314.com/utsync.ashx?eid=50112&et=0&return=https%3A%2F%2Fdpm.demdex.net%2Fibs%3Adpid%3D22052%26dpuuid%3D[PersonID] HTTP 302
  • https://dpm.demdex.net/ibs:dpid=22052&dpuuid=3617244265126559745

79 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request Cookie set 5160
btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/
153 KB
18 KB
Document
General
Full URL
https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.64 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
vipgb01.rightnowtech.com
Software
Apache /
Resource Hash
a1f248fd04603c01140dd93f486206d74739952aa4ecd0b20c62506243b065df
Security Headers
Name Value
Content-Security-Policy frame-ancestors DENY
Strict-Transport-Security max-age=15724800
X-Content-Security-Policy frame-ancestors DENY
X-Frame-Options DENY

Request headers

Host
btbusiness.custhelp.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Sec-Fetch-Dest
document
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:25 GMT
Server
Apache
Strict-Transport-Security
max-age=15724800
X-Content-Security-Policy
frame-ancestors DENY
Content-Security-Policy
frame-ancestors DENY
X-Frame-Options
DENY
Cache-Control
private, max-age=180, must-revalidate
ETag
"bfbfda7a198bbea9977b2b654a4b61d4"
Expires
Thu, 11 Mar 2021 08:32:25 GMT
Set-Cookie
cp_session=fUBrqjTCuQmeOMWkfmSa8PotBg5WiGY0LG1zSJ7g3Vf6bcJlS1zW2QB_j%7EFZ8T3%7EkJaqqadpIJaa7uLYyUlGH1QowukgFO7OK9obalQEH8FmBeUmNPTkmnDPS7notIrrF85vjRK6us5TWAkBNjw9pT7XCkVCMod7hPQo2gRrlIQbQ9ygL%7EfcidF6wDCvgVUnT7kWNb2WK3dTFoZnKrbp6CCMrovgPB%7EQIbwbqpaBYiqARs4hmxyIZL4qkJ9tgtMAfjiVtPsobInuqRAlfTMaodbNmcl82fVGqRPO95fSWkXua6Rf5PgHmCWNbraOn4BkVd%7E3xWEhKchmiQmWcfgL1FgcAWA9326QQQXUe1pCkBqYpNsYAi9I6gwWF5buVemFtRDdtr7PetCSBU2Gwd_HBQmyw_n0jiFjTvVw3Ge1BsEarBWxHan0ZEpTt7jmCc4QmsEFTXe6pmbcNmUVDgJ0eHKNX2q9KgKNcu4IUT4EKckXN9NY_fHz18z4%7ELaa5spOBeez5SABuUS6M%21; path=/; secure; httponly
RNT-Time
D=357504 t=1615451365480134
RNT-Machine
0.77
Vary
Accept-Encoding
Content-Encoding
gzip
Content-Length
17313
Keep-Alive
timeout=15, max=85
Connection
Keep-Alive
Content-Type
text/html; charset=UTF-8
btbusiness.themes.btbusiness.SITE.css
btbusiness.custhelp.com/euf/generated/optimized/1613717016/templates/
140 KB
22 KB
Stylesheet
General
Full URL
https://btbusiness.custhelp.com/euf/generated/optimized/1613717016/templates/btbusiness.themes.btbusiness.SITE.css
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.64 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
vipgb01.rightnowtech.com
Software
Apache /
Resource Hash
205afb557736cec0966e5247652c5ec0b8cd2cde7edb1533b4cc8ac8a5c420a4

Request headers

Referer
https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:25 GMT
Content-Encoding
gzip
Last-Modified
Fri, 19 Feb 2021 06:43:54 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
text/css
RNT-Time
D=9826 t=1615451365973273
RNT-Machine
0.79
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=89
Content-Length
22213
Expires
Thu, 11 Mar 2021 08:44:25 GMT
atgsvcs.js
static.atgsvcs.com/js/
77 KB
30 KB
Script
General
Full URL
https://static.atgsvcs.com/js/atgsvcs.js
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.109.91.56 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a104-109-91-56.deploy.static.akamaitechnologies.com
Software
AkamaiNetStorage /
Resource Hash
8a1bcc663c8d127b7eba72915e95e2381b00fd6cd3aaab38aa3dadd30e717cf5

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Content-Encoding
gzip
Last-Modified
Thu, 04 Mar 2021 12:00:22 GMT
Server
AkamaiNetStorage
ETag
"6d0b68a9976fd887fc142cfcef8db5c8:1614859222.759542"
Vary
Accept-Encoding
P3P
CP="NOI DSP COR NID CUR OUR NOR"
Connection
keep-alive
Accept-Ranges
bytes
Content-Type
application/x-javascript
Content-Length
30274
modernizr.min.js
btbsecure.business.bt.com/CommonContent/v3/js/
8 KB
4 KB
Script
General
Full URL
https://btbsecure.business.bt.com/CommonContent/v3/js/modernizr.min.js
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, RSA, AES_128_GCM
Server
193.113.5.72 , United Kingdom, ASN2856 (BT-UK-AS BTnet UK Regional network, GB),
Reverse DNS
Software
Microsoft-IIS/8.5 / ASP.NET
Resource Hash
18f79d785905ab140076ec2bd78d41f7ea6afcb87e9ae870676cecc2e3c4ffc7

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Content-Encoding
gzip
Last-Modified
Tue, 02 Mar 2021 03:58:40 GMT
Server
Microsoft-IIS/8.5
X-Powered-By
ASP.NET
ETag
"018615418fd71:0"
Vary
Accept-Encoding
Content-Type
application/javascript
EU
118
Accept-Ranges
bytes
Content-Length
3687
X-UA-Compatible
IE=edge,chrome=1
bt.cookies.api.js
btbusiness.custhelp.com/euf/assets/cookie-toolbar/js/
3 KB
1 KB
Script
General
Full URL
https://btbusiness.custhelp.com/euf/assets/cookie-toolbar/js/bt.cookies.api.js
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.64 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
vipgb01.rightnowtech.com
Software
Apache /
Resource Hash
a836ef10b18039341927cb378aa7beb5f549b54dea5017d3facd04531140256f

Request headers

Referer
https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Content-Encoding
gzip
Last-Modified
Thu, 15 Sep 2016 09:13:43 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=1351 t=1615451366046986
RNT-Machine
0.68
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=88
Content-Length
885
Expires
Thu, 11 Mar 2021 08:44:26 GMT
satelliteLib-5311aa61d8203d7f570f98e26a7f2c27bc5535e7.js
assets.adobedtm.com/3cd68fd2021461e543f774f2680c81ff68086790/
234 KB
75 KB
Script
General
Full URL
https://assets.adobedtm.com/3cd68fd2021461e543f774f2680c81ff68086790/satelliteLib-5311aa61d8203d7f570f98e26a7f2c27bc5535e7.js
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:7100:18f::1e80 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
AkamaiNetStorage /
Resource Hash
e367e75f7db9eface36891491ff433db9d4b966bd03fef53613cbcfaf7713633

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Thu, 11 Mar 2021 08:29:25 GMT
content-encoding
gzip
last-modified
Thu, 04 Mar 2021 12:11:56 GMT
server
AkamaiNetStorage
etag
"84d0bbe5437a6bca0d420c9e13c5fe37:1614859916.326612"
vary
Accept-Encoding
content-type
application/x-javascript
access-control-allow-origin
https://btbusiness.custhelp.com
cache-control
max-age=3600
accept-ranges
bytes
timing-allow-origin
*
content-length
76704
expires
Thu, 11 Mar 2021 09:29:25 GMT
bt-logo.png
btbsecure.business.bt.com/commonContent/img/content/
2 KB
3 KB
Image
General
Full URL
https://btbsecure.business.bt.com/commonContent/img/content/bt-logo.png
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, RSA, AES_128_GCM
Server
193.113.5.72 , United Kingdom, ASN2856 (BT-UK-AS BTnet UK Regional network, GB),
Reverse DNS
Software
Microsoft-IIS/8.5 / ASP.NET
Resource Hash
712fa317d781d2e0119f795213ba35afb8ada6c3d9e1c46b71d24ababd20c12a

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Last-Modified
Tue, 02 Mar 2021 03:58:40 GMT
Server
Microsoft-IIS/8.5
X-Powered-By
ASP.NET
ETag
"f99a5418fd71:0"
Content-Type
image/png
EU
118
Accept-Ranges
bytes
Content-Length
2428
X-UA-Compatible
IE=edge,chrome=1
basket.svg
btbsecure.business.bt.com/commonContent/img/icons/
2 KB
2 KB
Image
General
Full URL
https://btbsecure.business.bt.com/commonContent/img/icons/basket.svg
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, RSA, AES_128_GCM
Server
193.113.5.72 , United Kingdom, ASN2856 (BT-UK-AS BTnet UK Regional network, GB),
Reverse DNS
Software
Microsoft-IIS/8.5 / ASP.NET
Resource Hash
0ac2074983edab7e46be443837128ddf29d600f4799ddeb0a006434632d5341e

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Last-Modified
Tue, 02 Mar 2021 03:58:40 GMT
Server
Microsoft-IIS/8.5
X-Powered-By
ASP.NET
ETag
"c4cd9e5418fd71:0"
Content-Type
image/svg+xml
EU
118
Accept-Ranges
bytes
Content-Length
1545
X-UA-Compatible
IE=edge,chrome=1
search.svg
btbsecure.business.bt.com/commonContent/img/icons/
1 KB
2 KB
Image
General
Full URL
https://btbsecure.business.bt.com/commonContent/img/icons/search.svg
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, RSA, AES_128_GCM
Server
193.113.5.72 , United Kingdom, ASN2856 (BT-UK-AS BTnet UK Regional network, GB),
Reverse DNS
Software
Microsoft-IIS/8.5 / ASP.NET
Resource Hash
44077aa8dd8bdac38e1c2a22b222c91c6712f339a61279c0fdf64cf28fe1f3d6

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Last-Modified
Tue, 02 Mar 2021 03:58:40 GMT
Server
Microsoft-IIS/8.5
X-Powered-By
ASP.NET
ETag
"c4cd9e5418fd71:0"
Content-Type
image/svg+xml
EU
118
Accept-Ranges
bytes
Content-Length
1419
X-UA-Compatible
IE=edge,chrome=1
search-clear.svg
btbsecure.business.bt.com/commonContent/img/icons/
1 KB
1 KB
Image
General
Full URL
https://btbsecure.business.bt.com/commonContent/img/icons/search-clear.svg
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, RSA, AES_128_GCM
Server
193.113.5.72 , United Kingdom, ASN2856 (BT-UK-AS BTnet UK Regional network, GB),
Reverse DNS
Software
Microsoft-IIS/8.5 / ASP.NET
Resource Hash
fdc7bce1cdd8f8ae08d9614a7c74136c209fb9dacae6dee02a968eb77c853d43

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Last-Modified
Tue, 02 Mar 2021 03:58:40 GMT
Server
Microsoft-IIS/8.5
X-Powered-By
ASP.NET
ETag
"c4cd9e5418fd71:0"
Content-Type
image/svg+xml
EU
118
Accept-Ranges
bytes
Content-Length
1071
X-UA-Compatible
IE=edge,chrome=1
hamburger.svg
btbsecure.business.bt.com/commonContent/img/icons/
796 B
1 KB
Image
General
Full URL
https://btbsecure.business.bt.com/commonContent/img/icons/hamburger.svg
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, RSA, AES_128_GCM
Server
193.113.5.72 , United Kingdom, ASN2856 (BT-UK-AS BTnet UK Regional network, GB),
Reverse DNS
Software
Microsoft-IIS/8.5 / ASP.NET
Resource Hash
413f55c4a654fc928504e72cc779ab0906b253aaaf74f63635f309e103b631cb

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Last-Modified
Tue, 02 Mar 2021 03:58:40 GMT
Server
Microsoft-IIS/8.5
X-Powered-By
ASP.NET
ETag
"c4cd9e5418fd71:0"
Content-Type
image/svg+xml
EU
118
Accept-Ranges
bytes
Content-Length
796
X-UA-Compatible
IE=edge,chrome=1
close.svg
btbsecure.business.bt.com/commonContent/img/icons/
898 B
1 KB
Image
General
Full URL
https://btbsecure.business.bt.com/commonContent/img/icons/close.svg
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, RSA, AES_128_GCM
Server
193.113.5.72 , United Kingdom, ASN2856 (BT-UK-AS BTnet UK Regional network, GB),
Reverse DNS
Software
Microsoft-IIS/8.5 / ASP.NET
Resource Hash
da068bdb8e58fbeb7193432fb08be301c419c2fb9ac1408bcb424304af28d3dc

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Last-Modified
Tue, 02 Mar 2021 03:58:40 GMT
Server
Microsoft-IIS/8.5
X-Powered-By
ASP.NET
ETag
"c4cd9e5418fd71:0"
Content-Type
image/svg+xml
EU
118
Accept-Ranges
bytes
Content-Length
898
X-UA-Compatible
IE=edge,chrome=1
btb.global.nav.css
btbsecure.business.bt.com/CommonContent/V3/css/
14 KB
3 KB
Stylesheet
General
Full URL
https://btbsecure.business.bt.com/CommonContent/V3/css/btb.global.nav.css
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, RSA, AES_128_GCM
Server
193.113.5.72 , United Kingdom, ASN2856 (BT-UK-AS BTnet UK Regional network, GB),
Reverse DNS
Software
Microsoft-IIS/8.5 / ASP.NET
Resource Hash
704f4e06c6f462a9fa0b2a0bf040615c4334639d790de5656b6e71d14d2fae93

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Content-Encoding
gzip
Last-Modified
Tue, 02 Mar 2021 03:58:40 GMT
Server
Microsoft-IIS/8.5
X-Powered-By
ASP.NET
ETag
"018615418fd71:0"
Vary
Accept-Encoding
Content-Type
text/css
EU
118
Accept-Ranges
bytes
Content-Length
2430
X-UA-Compatible
IE=edge,chrome=1
btb.global.nav.jquery.js
btbsecure.business.bt.com/commonContent/v3/js/
82 KB
29 KB
Script
General
Full URL
https://btbsecure.business.bt.com/commonContent/v3/js/btb.global.nav.jquery.js
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, RSA, AES_128_GCM
Server
193.113.5.72 , United Kingdom, ASN2856 (BT-UK-AS BTnet UK Regional network, GB),
Reverse DNS
Software
Microsoft-IIS/8.5 / ASP.NET
Resource Hash
b2ce8462d173fc92b60f98701f45443710e423af1b11525a762008ff2c1a0204

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Content-Encoding
gzip
Last-Modified
Tue, 02 Mar 2021 03:58:40 GMT
Server
Microsoft-IIS/8.5
X-Powered-By
ASP.NET
ETag
"018615418fd71:0"
Vary
Accept-Encoding
Content-Type
application/javascript
EU
118
Accept-Ranges
bytes
Content-Length
29569
X-UA-Compatible
IE=edge,chrome=1
btb.global.nav.js
btbsecure.business.bt.com/CommonContent/V3/js/
8 KB
3 KB
Script
General
Full URL
https://btbsecure.business.bt.com/CommonContent/V3/js/btb.global.nav.js
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, RSA, AES_128_GCM
Server
193.113.5.72 , United Kingdom, ASN2856 (BT-UK-AS BTnet UK Regional network, GB),
Reverse DNS
Software
Microsoft-IIS/8.5 / ASP.NET
Resource Hash
70958fc50feb90e3873dc353548da141fa2425427e308911f0fc841af069d9b5

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Content-Encoding
gzip
Last-Modified
Tue, 02 Mar 2021 03:58:40 GMT
Server
Microsoft-IIS/8.5
X-Powered-By
ASP.NET
ETag
"018615418fd71:0"
Vary
Accept-Encoding
Content-Type
application/javascript
EU
118
Accept-Ranges
bytes
Content-Length
2755
X-UA-Compatible
IE=edge,chrome=1
settings.js
btbusiness.custhelp.com/euf/assets/javascript/
2 KB
1 KB
Script
General
Full URL
https://btbusiness.custhelp.com/euf/assets/javascript/settings.js
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.64 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
vipgb01.rightnowtech.com
Software
Apache /
Resource Hash
d40ea3bfa1dbff68844f28b3f70be360d829d08b18f38a1fe92aa221afdea779

Request headers

Referer
https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Content-Encoding
gzip
Last-Modified
Thu, 26 Mar 2020 15:15:30 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=1021 t=1615451366214068
RNT-Machine
0.68
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=86
Content-Length
957
Expires
Thu, 11 Mar 2021 08:44:26 GMT
oda-chat.css
btbusiness.custhelp.com/euf/assets/themes/btbusiness/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://btbusiness.custhelp.com/euf/assets/themes/btbusiness/css/oda-chat.css
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.64 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
vipgb01.rightnowtech.com
Software
Apache /
Resource Hash
e3b905537d7c801a4ea18b0bfff6da176666acb7a099bf78f851a110870c1f25

Request headers

Referer
https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Content-Encoding
gzip
Last-Modified
Fri, 19 Feb 2021 06:38:59 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
text/css
RNT-Time
D=812 t=1615451366213212
RNT-Machine
0.81
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=92
Content-Length
1054
Expires
Thu, 11 Mar 2021 08:44:26 GMT
web-sdk.js
btbusiness.custhelp.com/euf/assets/javascript/
178 KB
49 KB
Script
General
Full URL
https://btbusiness.custhelp.com/euf/assets/javascript/web-sdk.js
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.64 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
vipgb01.rightnowtech.com
Software
Apache /
Resource Hash
c51ea09335d89e3c9e442ab500ef137f1b812830f6369dbd6e97607b15e0c012

Request headers

Referer
https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Content-Encoding
gzip
Last-Modified
Thu, 26 Mar 2020 15:15:31 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=14506 t=1615451366213068
RNT-Machine
0.84
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=96
Content-Length
50022
Expires
Thu, 11 Mar 2021 08:44:26 GMT
2%20-%20HELP%20-%20AppMeasurement%20-%2020062017.js
btbusiness.custhelp.com/euf/assets/themes/btbusiness/js/
118 KB
41 KB
Script
General
Full URL
https://btbusiness.custhelp.com/euf/assets/themes/btbusiness/js/2%20-%20HELP%20-%20AppMeasurement%20-%2020062017.js
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.64 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
vipgb01.rightnowtech.com
Software
Apache /
Resource Hash
eedd5a9fdedbe225d7dca040c8fd9f1a06ec40c40acc8dc6d7a67e10da8c6d29

Request headers

Referer
https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Content-Encoding
gzip
Last-Modified
Mon, 21 Oct 2019 15:10:10 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=5764 t=1615451366302935
RNT-Machine
0.82
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=97
Content-Length
41918
Expires
Thu, 11 Mar 2021 08:44:26 GMT
twitter.svg
btbusiness.custhelp.com/euf/generated/optimized/1613717016/themes/btbusiness/icons/
2 KB
2 KB
Image
General
Full URL
https://btbusiness.custhelp.com/euf/generated/optimized/1613717016/themes/btbusiness/icons/twitter.svg
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.64 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
vipgb01.rightnowtech.com
Software
Apache /
Resource Hash
2961f74dbf27df9a07e00886397ec4e28d12c6b8965711808e37416086bcbc4e

Request headers

Referer
https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Last-Modified
Thu, 15 Sep 2016 09:26:32 GMT
Server
Apache
Content-Type
image/svg+xml
RNT-Time
D=1020 t=1615451366397987
RNT-Machine
0.79
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=97
Content-Length
1818
Expires
Thu, 11 Mar 2021 08:44:26 GMT
youtube.svg
btbusiness.custhelp.com/euf/generated/optimized/1613717016/themes/btbusiness/icons/
6 KB
6 KB
Image
General
Full URL
https://btbusiness.custhelp.com/euf/generated/optimized/1613717016/themes/btbusiness/icons/youtube.svg
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.64 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
vipgb01.rightnowtech.com
Software
Apache /
Resource Hash
0796f5226761f4cc55b0fdc13dc381c8c7a02d24a9c008d3f8355e8a5d9a7292

Request headers

Referer
https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Last-Modified
Thu, 15 Sep 2016 09:26:51 GMT
Server
Apache
Content-Type
image/svg+xml
RNT-Time
D=1539 t=1615451366415512
RNT-Machine
0.66
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=96
Content-Length
6274
Expires
Thu, 11 Mar 2021 08:44:26 GMT
linked-in.svg
btbusiness.custhelp.com/euf/generated/optimized/1613717016/themes/btbusiness/icons/
2 KB
2 KB
Image
General
Full URL
https://btbusiness.custhelp.com/euf/generated/optimized/1613717016/themes/btbusiness/icons/linked-in.svg
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.64 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
vipgb01.rightnowtech.com
Software
Apache /
Resource Hash
b82edf8d9202802b5e45ca16e26c33ed867ac39d41b51149cd87c3c1b9cf2a24

Request headers

Referer
https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Last-Modified
Thu, 15 Sep 2016 09:22:56 GMT
Server
Apache
Content-Type
image/svg+xml
RNT-Time
D=625 t=1615451366425896
RNT-Machine
0.84
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=75
Content-Length
1812
Expires
Thu, 11 Mar 2021 08:44:26 GMT
foundation.min.js
cdn.jsdelivr.net/foundation/6.2.1/
103 KB
24 KB
Script
General
Full URL
https://cdn.jsdelivr.net/foundation/6.2.1/foundation.min.js
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42:4a::621 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
6c8da23c3c41c768813db67f181889f5f38891e67e1af291b544c318a26ecad2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
age
2539810
x-cache
HIT, HIT
cross-origin-resource-policy
cross-origin
content-length
24433
etag
W/"19d6d-GDaSIAg2MbcynYLI3Z1EQ5fMU1Y"
x-served-by
cache-fra19161-FRA, cache-man4150-MAN
date
Thu, 11 Mar 2021 08:29:26 GMT
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public, max-age=31536000, s-maxage=31536000, immutable
accept-ranges
bytes
timing-allow-origin
*
app.js
btbusiness.custhelp.com/euf/generated/optimized/1613717016/themes/btbusiness/js/
568 B
700 B
Script
General
Full URL
https://btbusiness.custhelp.com/euf/generated/optimized/1613717016/themes/btbusiness/js/app.js
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.64 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
vipgb01.rightnowtech.com
Software
Apache /
Resource Hash
cd9ea93a642b3c121fe9093348f9a1f6127e575552ae42d855187d577d7114af

Request headers

Referer
https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Content-Encoding
gzip
Last-Modified
Thu, 15 Sep 2016 09:44:53 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=1335 t=1615451366343266
RNT-Machine
0.79
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=98
Content-Length
272
Expires
Thu, 11 Mar 2021 08:44:26 GMT
cookies.js
btbusiness.custhelp.com/euf/assets/cookie-toolbar/js/
19 KB
5 KB
Script
General
Full URL
https://btbusiness.custhelp.com/euf/assets/cookie-toolbar/js/cookies.js
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.64 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
vipgb01.rightnowtech.com
Software
Apache /
Resource Hash
6f47d1212ce4fd838ea8018c95dc66734ac152b13631ba7aeb012f9fc1d9f1ef

Request headers

Referer
https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Content-Encoding
gzip
Last-Modified
Thu, 15 Sep 2016 09:13:48 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=1609 t=1615451366343200
RNT-Machine
0.67
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=85
Content-Length
5110
Expires
Thu, 11 Mar 2021 08:44:26 GMT
RightNow.js
btbusiness.custhelp.com/euf/core/3.3/js/4.284/min/
308 KB
95 KB
Script
General
Full URL
https://btbusiness.custhelp.com/euf/core/3.3/js/4.284/min/RightNow.js
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.64 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
vipgb01.rightnowtech.com
Software
Apache /
Resource Hash
aaf442425eb162e0865bc0cda8043a1352537845bceddfe76979748b4759843e

Request headers

Referer
https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Content-Encoding
gzip
Last-Modified
Sat, 24 Oct 2020 11:35:26 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=18821 t=1615451366354866
RNT-Machine
0.74
Cache-Control
max-age=2592000
Transfer-Encoding
chunked
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=90
Expires
Sat, 10 Apr 2021 08:29:26 GMT
btbusiness.5efbd109fcb9431bc754ec4dfcae2e56.js
btbusiness.custhelp.com/euf/generated/optimized/1613717016/templates/
13 KB
2 KB
Script
General
Full URL
https://btbusiness.custhelp.com/euf/generated/optimized/1613717016/templates/btbusiness.5efbd109fcb9431bc754ec4dfcae2e56.js
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.64 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
vipgb01.rightnowtech.com
Software
Apache /
Resource Hash
5e0490fb78aa6b2771a9e5df9d7b6f656ba9622b9382024ffbc32f40b2a7e075

Request headers

Referer
https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Content-Encoding
gzip
Last-Modified
Fri, 19 Feb 2021 06:43:54 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=1533 t=1615451366383140
RNT-Machine
0.82
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=89
Content-Length
1967
Expires
Thu, 11 Mar 2021 08:44:26 GMT
detail.8d6424273b98fb590a5c1d2631a1bcdb.js
btbusiness.custhelp.com/euf/generated/optimized/1613717016/pages/answers/
21 KB
7 KB
Script
General
Full URL
https://btbusiness.custhelp.com/euf/generated/optimized/1613717016/pages/answers/detail.8d6424273b98fb590a5c1d2631a1bcdb.js
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.64 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
vipgb01.rightnowtech.com
Software
Apache /
Resource Hash
3c44e1983d7c1d6a87a0292a5143620286abc6a00fef2aae674ec671aec81d80

Request headers

Referer
https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Content-Encoding
gzip
Last-Modified
Fri, 19 Feb 2021 06:43:54 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=1769 t=1615451366384525
RNT-Machine
0.81
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=93
Content-Length
6279
Expires
Thu, 11 Mar 2021 08:44:26 GMT
xd.js
rules.atgsvcs.com/EERules/xd/3.0/json/200106306529/
84 B
435 B
Script
General
Full URL
https://rules.atgsvcs.com/EERules/xd/3.0/json/200106306529/xd.js
Requested by
Host: static.atgsvcs.com
URL: https://static.atgsvcs.com/js/atgsvcs.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
138.1.47.126 Frankfurt am Main, Germany, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
f2-rules.atgsvcs.com
Software
/
Resource Hash
e0e9df1551c256db8587f92efd25697023e0a2cdadeb87eca377df071e259513

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Last-Modified
Wed, 01 May 2013 00:00:00 GMT
Transfer-Encoding
chunked
P3P
CP="NON DSP COR CUR OUR LEG PHY COM",policyref="http://as00.estara.com/w3c/p3p.xml"
Access-Control-Allow-Origin
*
Cache-Control
private
Access-Control-Allow-Credentials
true
Connection
keep-alive
id
dpm.demdex.net/
966 B
1 KB
XHR
General
Full URL
https://dpm.demdex.net/id?d_visid_ver=5.1.1&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_orgid=ABEE7708562AAA0A7F000101%40AdobeOrg&d_nsid=0&ts=1615451366167
Requested by
Host: assets.adobedtm.com
URL: https://assets.adobedtm.com/3cd68fd2021461e543f774f2680c81ff68086790/satelliteLib-5311aa61d8203d7f570f98e26a7f2c27bc5535e7.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.249.128.36 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-34-249-128-36.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
5e5f69bd590336441fe093abeb526a1231fb6426c941b20ff08ce497850b50c7
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Content-Type
application/x-www-form-urlencoded

Response headers

DCS
dcs-prod-irl1-v090-0cee1bea5.edge-irl1.demdex.com 5.80.7.20210304103356 2ms (+1ms)
Pragma
no-cache
Strict-Transport-Security
max-age=31536000; includeSubDomains
Content-Encoding
gzip
X-TID
Kb9MwvGYS0s=
Vary
Origin, Accept-Encoding, User-Agent
P3P
policyref="/w3c/p3p.xml", CP="NOI NID CURa ADMa DEVa PSAa PSDa OUR SAMa BUS PUR COM NAV INT"
Access-Control-Allow-Origin
https://btbusiness.custhelp.com
Cache-Control
no-cache,no-store,must-revalidate,max-age=0,proxy-revalidate,no-transform,private
Access-Control-Allow-Credentials
true
Connection
keep-alive
Content-Type
application/json;charset=utf-8
Content-Length
572
Expires
Thu, 01 Jan 1970 00:00:00 GMT
btfont_rg.woff
btbusiness.custhelp.com/euf/generated/optimized/1613717016/themes/btbusiness/fonts/
26 KB
26 KB
Font
General
Full URL
https://btbusiness.custhelp.com/euf/generated/optimized/1613717016/themes/btbusiness/fonts/btfont_rg.woff
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/euf/generated/optimized/1613717016/templates/btbusiness.themes.btbusiness.SITE.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.64 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
vipgb01.rightnowtech.com
Software
Apache /
Resource Hash
16c4efbc8ea8bca09e3592b5bed38d1983bf583d5dd3cc436086c9b6985e1273

Request headers

Origin
https://btbusiness.custhelp.com
Referer
https://btbusiness.custhelp.com/euf/generated/optimized/1613717016/templates/btbusiness.themes.btbusiness.SITE.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Last-Modified
Thu, 15 Sep 2016 09:17:01 GMT
Server
Apache
Content-Type
application/x-font-woff
RNT-Time
D=1121 t=1615451366268059
RNT-Machine
0.84
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=90
Content-Length
26600
Expires
Thu, 11 Mar 2021 08:44:26 GMT
Cookie set dest5.html
btbusiness.demdex.net/ Frame 4090
7 KB
3 KB
Document
General
Full URL
https://btbusiness.demdex.net/dest5.html?d_nsid=0
Requested by
Host: assets.adobedtm.com
URL: https://assets.adobedtm.com/3cd68fd2021461e543f774f2680c81ff68086790/satelliteLib-5311aa61d8203d7f570f98e26a7f2c27bc5535e7.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.249.128.36 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-34-249-128-36.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
7bea17a80a61ed0f54248b4ffc4c718f7c8ff2619742577a73591d62ce074da8
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Host
btbusiness.demdex.net
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
cross-site
Sec-Fetch-Mode
navigate
Sec-Fetch-Dest
iframe
Referer
https://btbusiness.custhelp.com/
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Cookie
demdex=91118799193998804532209284147886238919
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Referer
https://btbusiness.custhelp.com/

Response headers

Accept-Ranges
bytes
Cache-Control
max-age=21600
Content-Encoding
gzip
Content-Type
text/html
Expires
Thu, 01 Jan 1970 00:00:00 GMT
Last-Modified
Wed, 10 Mar 2021 16:02:27 GMT
P3P
policyref="/w3c/p3p.xml", CP="NOI NID CURa ADMa DEVa PSAa PSDa OUR SAMa BUS PUR COM NAV INT"
Pragma
no-cache
Set-Cookie
demdex=91118799193998804532209284147886238919;Path=/;Domain=.demdex.net;Expires=Tue, 07-Sep-2021 08:29:26 GMT;Max-Age=15552000;Secure;SameSite=None
Strict-Transport-Security
max-age=31536000; includeSubDomains
Vary
Accept-Encoding, User-Agent
X-TID
Hs2Lg+brS/c=
Content-Length
2785
Connection
keep-alive
id
btbusiness.d1.sc.omtrdc.net/
2 B
322 B
XHR
General
Full URL
https://btbusiness.d1.sc.omtrdc.net/id?d_visid_ver=5.1.1&d_fieldgroup=A&mcorgid=ABEE7708562AAA0A7F000101%40AdobeOrg&mid=91479329074195924512173248754200120513&ts=1615451366425
Requested by
Host: assets.adobedtm.com
URL: https://assets.adobedtm.com/3cd68fd2021461e543f774f2680c81ff68086790/satelliteLib-5311aa61d8203d7f570f98e26a7f2c27bc5535e7.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
35.181.18.61 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-181-18-61.eu-west-3.compute.amazonaws.com
Software
jag /
Resource Hash
44136fa355b3678a1146ad16f7e8649e94fb4fc21fe77e8310c060f61caaff8a
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Content-Type
application/x-www-form-urlencoded

Response headers

date
Thu, 11 Mar 2021 08:29:26 GMT
x-content-type-options
nosniff
server
jag
xserver
anedge-7df884dd44-4pzsq
vary
Origin
x-c
main-1434.I637bed.M0-481
p3p
CP="This is not a P3P policy"
access-control-allow-origin
https://btbusiness.custhelp.com
cache-control
no-cache, no-store, max-age=0, no-transform, private
access-control-allow-credentials
true
content-type
application/x-javascript;charset=utf-8
content-length
2
x-xss-protection
1; mode=block
ibs:dpid=411&dpuuid=YEnU5gAAADfjfxHl
dpm.demdex.net/
Redirect Chain
  • https://cm.everesttech.net/cm/dd?d_uuid=91118799193998804532209284147886238919
  • https://dpm.demdex.net/ibs:dpid=411&dpuuid=YEnU5gAAADfjfxHl
42 B
915 B
Image
General
Full URL
https://dpm.demdex.net/ibs:dpid=411&dpuuid=YEnU5gAAADfjfxHl
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.249.128.36 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-34-249-128-36.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

DCS
dcs-prod-irl1-v090-099f13980.edge-irl1.demdex.com 5.80.7.20210304103356 0ms (+1ms)
Pragma
no-cache
Strict-Transport-Security
max-age=31536000; includeSubDomains
X-Content-Type-Options
nosniff
X-TID
Wg3MTtl2RTU=
P3P
policyref="/w3c/p3p.xml", CP="NOI NID CURa ADMa DEVa PSAa PSDa OUR SAMa BUS PUR COM NAV INT"
Cache-Control
no-cache,no-store,must-revalidate,max-age=0,proxy-revalidate,no-transform,private
Connection
keep-alive
Content-Type
image/gif
Content-Length
42
Expires
Thu, 01 Jan 1970 00:00:00 GMT

Redirect headers

Location
https://dpm.demdex.net/ibs:dpid=411&dpuuid=YEnU5gAAADfjfxHl
Date
Thu, 11 Mar 2021 08:29:26 GMT
Cache-Control
no-cache
Server
AMO-cookiemap/1.1
Connection
keep-alive
Content-Length
0
P3P
CP="NOI NID DEVa PSAa PSDa OUR IND PUR COM NAV INT DEM"
delivery
btbusiness.tt.omtrdc.net/rest/v1/
283 B
513 B
XHR
General
Full URL
https://btbusiness.tt.omtrdc.net/rest/v1/delivery?client=btbusiness&sessionId=61aaa6438a7c4673b8ea19378e3f8e8a&version=2.3.3
Requested by
Host: assets.adobedtm.com
URL: https://assets.adobedtm.com/3cd68fd2021461e543f774f2680c81ff68086790/satelliteLib-5311aa61d8203d7f570f98e26a7f2c27bc5535e7.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.203.205.32 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-203-205-32.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
7ff9feb5477a19a98800f5c98c85b66d45faf1a59a7be3b23ae04304e2c1c6ac

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Content-Type
text/plain

Response headers

access-control-allow-origin
https://btbusiness.custhelp.com
date
Thu, 11 Mar 2021 08:29:26 GMT
content-encoding
gzip
access-control-allow-credentials
true
vary
origin,access-control-request-method,access-control-request-headers,accept-encoding
x-request-id
acdb6b18529212f2fca8741bafe23b8e
content-type
application/json;charset=UTF-8
index.html
players.brightcove.net/5762013512001/default_default/ Frame D807
758 KB
203 KB
Document
General
Full URL
https://players.brightcove.net/5762013512001/default_default/index.html?videoId=5821961771001
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
184.30.21.32 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a184-30-21-32.deploy.static.akamaitechnologies.com
Software
AmazonS3 /
Resource Hash
9e9db374787c680cf09b52eb3c119b4f6e4029f4b91b5e2ab755d4b2c3799f22

Request headers

Host
players.brightcove.net
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
cross-site
Sec-Fetch-Mode
navigate
Sec-Fetch-Dest
iframe
Referer
https://btbusiness.custhelp.com/
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Referer
https://btbusiness.custhelp.com/

Response headers

Content-Length
206697
x-amz-id-2
qWkt9vmvlhdMQjOL2xaDLMgWq22T26RvibQZ7B5cIHPTisHp9vgCiLXy3/q279SGvJbHExDqTEo=
x-amz-request-id
52E72FYSAFSKWWWA
x-amz-replication-status
PENDING
Last-Modified
Thu, 04 Mar 2021 20:39:53 GMT
ETag
"607b9a2351cfe93166e9471fac7aba3f"
Content-Encoding
gzip
x-amz-version-id
UGITRs03Du.TlH3GR4FeX251lH72cf20
Server
AmazonS3
Accept-Ranges
bytes
X-Served-By
cache-dca17736-DCA
X-Cache-Hits
1
X-Timer
S1614890543.269539,VS0,VE1
Vary
Accept-Encoding
X-BCOV-Response-Mode
1
Cache-Control
public, max-age=130
Date
Thu, 11 Mar 2021 08:29:26 GMT
Connection
keep-alive
Content-Type
text/html; charset=utf-8
arrow-forward.svg
btbusiness.custhelp.com/euf/generated/optimized/1613717016/themes/btbusiness/icons/
768 B
1 KB
Image
General
Full URL
https://btbusiness.custhelp.com/euf/generated/optimized/1613717016/themes/btbusiness/icons/arrow-forward.svg
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/euf/generated/optimized/1613717016/templates/btbusiness.themes.btbusiness.SITE.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.64 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
vipgb01.rightnowtech.com
Software
Apache /
Resource Hash
7e554269029f5fb769e4ba9474764b1c5e5e3aa695fd2b22aa21b986aa83b4af

Request headers

Referer
https://btbusiness.custhelp.com/euf/generated/optimized/1613717016/templates/btbusiness.themes.btbusiness.SITE.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Last-Modified
Thu, 15 Sep 2016 09:17:50 GMT
Server
Apache
Content-Type
image/svg+xml
RNT-Time
D=154211 t=1615451366519575
RNT-Machine
0.82
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Content-Length
768
Expires
Thu, 11 Mar 2021 08:44:26 GMT
btfont_lt.woff
btbusiness.custhelp.com/euf/generated/optimized/1613717016/themes/btbusiness/fonts/
25 KB
26 KB
Font
General
Full URL
https://btbusiness.custhelp.com/euf/generated/optimized/1613717016/themes/btbusiness/fonts/btfont_lt.woff
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/euf/generated/optimized/1613717016/templates/btbusiness.themes.btbusiness.SITE.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.64 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
vipgb01.rightnowtech.com
Software
Apache /
Resource Hash
5a4cf3e5fe43da3b8387bdce076cbf12fcb5f6fb4a48553f3b5c9979b38b44ce

Request headers

Origin
https://btbusiness.custhelp.com
Referer
https://btbusiness.custhelp.com/euf/generated/optimized/1613717016/templates/btbusiness.themes.btbusiness.SITE.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Last-Modified
Thu, 15 Sep 2016 09:16:49 GMT
Server
Apache
Content-Type
application/x-font-woff
RNT-Time
D=1515 t=1615451366519723
RNT-Machine
0.73
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=90
Content-Length
26068
Expires
Thu, 11 Mar 2021 08:44:26 GMT
search.svg
btbusiness.custhelp.com/euf/generated/optimized/1613717016/themes/btbusiness/icons/
601 B
970 B
Image
General
Full URL
https://btbusiness.custhelp.com/euf/generated/optimized/1613717016/themes/btbusiness/icons/search.svg
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/euf/generated/optimized/1613717016/templates/btbusiness.themes.btbusiness.SITE.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.64 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
vipgb01.rightnowtech.com
Software
Apache /
Resource Hash
813158df485f329d890e650b55953b26900c72edd098e0a19306c811ade63618

Request headers

Referer
https://btbusiness.custhelp.com/euf/generated/optimized/1613717016/templates/btbusiness.themes.btbusiness.SITE.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Last-Modified
Thu, 15 Sep 2016 09:25:35 GMT
Server
Apache
Content-Type
image/svg+xml
RNT-Time
D=783 t=1615451366536325
RNT-Machine
0.79
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=87
Content-Length
601
Expires
Thu, 11 Mar 2021 08:44:26 GMT
underscore.js
btbusiness.custhelp.com/euf/assets/cookie-toolbar/libs/
16 KB
6 KB
XHR
General
Full URL
https://btbusiness.custhelp.com/euf/assets/cookie-toolbar/libs/underscore.js?_=1615451366481
Requested by
Host: btbsecure.business.bt.com
URL: https://btbsecure.business.bt.com/commonContent/v3/js/btb.global.nav.jquery.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.64 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
vipgb01.rightnowtech.com
Software
Apache /
Resource Hash
33004fc3c86efc321211ce48c6c6b8f6684a1396f14075a51a963396e68b4693

Request headers

Accept
text/javascript, application/javascript, application/ecmascript, application/x-ecmascript, */*; q=0.01
Referer
https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
X-Requested-With
XMLHttpRequest
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Content-Encoding
gzip
Last-Modified
Thu, 15 Sep 2016 09:13:55 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=1313 t=1615451366587132
RNT-Machine
0.68
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=88
Content-Length
5830
Expires
Thu, 11 Mar 2021 08:44:26 GMT
acs.js
www.rnengage.com/api/1/javascript/ Frame 3D54
5 KB
3 KB
Script
General
Full URL
https://www.rnengage.com/api/1/javascript/acs.js
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
23.79.142.157 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-79-142-157.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
5b3abe590039a145614cacf6b721030f39d47f6d0e961baff62a8caf8e3dbdce

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Content-Encoding
gzip
Vary
Accept-Encoding
Content-Type
application/javascript; charset=UTF-8
RNT-Machine
0.32
Connection
keep-alive
Content-Length
2498
Expires
Wed, 17 Mar 2021 10:57:03 GMT
e.js
www.rnengage.com/api/e/ca16123/ Frame 3D54
175 B
551 B
Script
General
Full URL
https://www.rnengage.com/api/e/ca16123/e.js
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
23.79.142.157 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-79-142-157.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
fa0f5d81e6060f533163ca523b64705f56246b27d7fa6cddd12ed6e2341aff6d

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
ETag
PIZe5sCT
Content-Type
application/javascript; charset=UTF-8
RNT-Machine
0.33
Cache-Control
private
Connection
keep-alive
Content-Length
175
Expires
Thu, 18 Mar 2021 02:27:12 GMT
di.js
cdn.decibelinsight.net/i/13868/246148/
166 KB
66 KB
Script
General
Full URL
https://cdn.decibelinsight.net/i/13868/246148/di.js
Requested by
Host: assets.adobedtm.com
URL: https://assets.adobedtm.com/3cd68fd2021461e543f774f2680c81ff68086790/satelliteLib-5311aa61d8203d7f570f98e26a7f2c27bc5535e7.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.226.159.112 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-226-159-112.dus51.r.cloudfront.net
Software
nginx /
Resource Hash
2029763490acada6d013444a340d65efb2d587682073ead5e8c322317396ed7d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Thu, 11 Mar 2021 07:54:07 GMT
content-encoding
gzip
age
2119
x-cache
Hit from cloudfront
server
nginx
etag
W/000071861-17820474F77
strict-transport-security
max-age=31536000
access-control-allow-methods
GET, POST, OPTIONS
content-type
text/javascript; charset=utf-8
via
1.1 dfeaf865724e57eaac72220929416926.cloudfront.net (CloudFront)
cache-control
private, max-age=7200
access-control-allow-credentials
true
x-amz-cf-pop
DUS51-C1
timing-allow-origin
*
access-control-allow-headers
Origin, X-Requested-With, Content-Type, Accept, X-HTTP-Method-Override
x-amz-cf-id
LGNk2SoaY4Z3fDYatxbSGBZd625ZM8z1lIyiqd4PJcG5AMFAiU_nhQ==
1391a0A-mNzmIPyUPYBQHNHcPbU2IYdnLr1tD2u1BpY10SkF6CF
rules.atgsvcs.com/EERules/view/rules/3.0/json/200106306529/
46 KB
47 KB
XHR
General
Full URL
https://rules.atgsvcs.com/EERules/view/rules/3.0/json/200106306529/1391a0A-mNzmIPyUPYBQHNHcPbU2IYdnLr1tD2u1BpY10SkF6CF
Requested by
Host: static.atgsvcs.com
URL: https://static.atgsvcs.com/js/atgsvcs.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
138.1.47.126 Frankfurt am Main, Germany, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
f2-rules.atgsvcs.com
Software
/
Resource Hash
a9b02812011fc7e0ec3dd688882304cc875977b4062fe6bf4f00adaf475aa2c5

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Content-Type
application/x-www-form-urlencoded;charset=UTF-8

Response headers

Access-Control-Allow-Origin
https://btbusiness.custhelp.com
Date
Thu, 11 Mar 2021 08:29:26 GMT
Access-Control-Allow-Credentials
true
Connection
keep-alive
Content-Type
application/json
Transfer-Encoding
chunked
P3P
CP="NON DSP COR CUR OUR LEG PHY COM",policyref="http://as00.estara.com/w3c/p3p.xml"
id
dpm.demdex.net/
966 B
1 KB
XHR
General
Full URL
https://dpm.demdex.net/id?d_visid_ver=5.1.1&d_fieldgroup=AAM&d_rtbd=json&d_ver=2&d_orgid=ABEE7708562AAA0A7F000101%40AdobeOrg&d_nsid=0&d_mid=91479329074195924512173248754200120513&d_blob=6G1ynYcLPuiQxYZrsz_pkqfLG9yMXBpb2zX5dvJdYQJzPXImdj0y&ts=1615451366640
Requested by
Host: assets.adobedtm.com
URL: https://assets.adobedtm.com/3cd68fd2021461e543f774f2680c81ff68086790/satelliteLib-5311aa61d8203d7f570f98e26a7f2c27bc5535e7.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.249.128.36 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-34-249-128-36.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
718d45828cf5a68fccb8ae4b5148294baed9301ee41ba2904333420cd68b675a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Content-Type
application/x-www-form-urlencoded

Response headers

DCS
dcs-prod-irl1-v090-0102ce00c.edge-irl1.demdex.com 5.80.7.20210304103356 3ms (+1ms)
Pragma
no-cache
Strict-Transport-Security
max-age=31536000; includeSubDomains
Content-Encoding
gzip
X-TID
52+fTzdEQ4M=
Vary
Origin, Accept-Encoding, User-Agent
P3P
policyref="/w3c/p3p.xml", CP="NOI NID CURa ADMa DEVa PSAa PSDa OUR SAMa BUS PUR COM NAV INT"
Access-Control-Allow-Origin
https://btbusiness.custhelp.com
Cache-Control
no-cache,no-store,must-revalidate,max-age=0,proxy-revalidate,no-transform,private
Access-Control-Allow-Credentials
true
Connection
keep-alive
Content-Type
application/json;charset=utf-8
Content-Length
572
Expires
Thu, 01 Jan 1970 00:00:00 GMT
s8863629259819
btbusiness.d1.sc.omtrdc.net/b/ss/btbaemaprod/10/JS-2.2.0/
117 B
278 B
Script
General
Full URL
https://btbusiness.d1.sc.omtrdc.net/b/ss/btbaemaprod/10/JS-2.2.0/s8863629259819?AQB=1&ndh=1&pf=1&callback=s_c_il[1].doPostbacks&et=1&t=11%2F2%2F2021%209%3A29%3A26%204%20-60&d.&nsid=0&jsonv=1&.d&sdid=211CBA901C37D954-5C522336E90A0148&mid=91479329074195924512173248754200120513&aamlh=6&ce=UTF-8&ns=btbusiness&pageName=BTB%3AH%26S%3AFull%3A14021%3AHow%20do%20I%20set%20up%20or%20change%20a%20Direct%20Debit&g=https%3A%2F%2Fbtbusiness.custhelp.com%2Fapp%2Fanswers%2Fdetail%2Fa_id%2F14021%2Fc%2F5160%3Fs_cid%3Dbtb_email_&c.&cm.&ssf=1&.cm&.c&ch=BTB&server=btbusiness.custhelp.com&v0=btb_email_&aamb=6G1ynYcLPuiQxYZrsz_pkqfLG9yMXBpb2zX5dvJdYQJzPXImdj0y&h1=BT.com%2CBTB%2CH%26S%2CFull%2C14021%2CHow%20do%20I%20set%20up%20or%20change%20a%20Direct%20Debit&c9=Not%20Logged%20in&c26=JS-2.2.0%20rightnow%20%28audience%20ssf%20plugin%29&c27=2021%2F03%2F11%2009%3A29%3A26&c36=BTB%3AH%26S%3AArticles%3ADisplay%20page&v36=Not%20Logged%20in&c37=BTB%3AH%26S&v37=BTB%3AH%26S&c38=BTB%3AH%26S%3ABusiness%20billing&v38=BTB%3AH%26S%3ABusiness%20billing&c39=BTB%3AH%26S%3ABusiness%20billing%3AUsing&v39=BTB%3AH%26S%3ABusiness%20billing%3AUsing&c40=BTB%3AH%26S%3ABusiness%20billing%3AUsing%3AOnline%20billing%20&v40=BTB%3AH%26S%3ABusiness%20billing%3AUsing%3AOnline%20billing%20&c54=%2C%2C%2C&v55=%2B1&s=1600x1200&c=24&j=1.6&v=N&k=Y&bw=1600&bh=1200&mcorgid=ABEE7708562AAA0A7F000101%40AdobeOrg&AQE=1
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/euf/assets/themes/btbusiness/js/2%20-%20HELP%20-%20AppMeasurement%20-%2020062017.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
35.181.18.61 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-181-18-61.eu-west-3.compute.amazonaws.com
Software
jag /
Resource Hash
953297171073b7e2934fceaa2e3745d4a9346874cebb9ac51003b37805f35ef3
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Thu, 11 Mar 2021 08:29:26 GMT
x-content-type-options
nosniff
x-c
main-1434.I637bed.M0-481
p3p
CP="This is not a P3P policy"
content-length
117
x-xss-protection
1; mode=block
pragma
no-cache
last-modified
Fri, 12 Mar 2021 08:29:26 GMT
server
jag
xserver
anedge-7df884dd44-5zgzs
etag
3469155393085505536-4621645887642813176
vary
*
content-type
application/x-javascript;charset=utf-8
access-control-allow-origin
*
cache-control
no-cache, no-store, max-age=0, no-transform, private
expires
Wed, 10 Mar 2021 08:29:26 GMT
c.json
collection.decibelinsight.net/i/13868/246148/
4 KB
3 KB
XHR
General
Full URL
https://collection.decibelinsight.net/i/13868/246148/c.json
Requested by
Host: assets.adobedtm.com
URL: https://assets.adobedtm.com/3cd68fd2021461e543f774f2680c81ff68086790/satelliteLib-5311aa61d8203d7f570f98e26a7f2c27bc5535e7.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.193.139.53 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-193-139-53.eu-central-1.compute.amazonaws.com
Software
nginx /
Resource Hash
d23cdeb6e9ad6f54a26e3335d512890f27c95b89803152bf68cf8b59781ad944
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Content-Encoding
gzip
Vary
Origin
Server
nginx
ETag
W/000073485-1782067A5A8
Strict-Transport-Security
max-age=31536000
Access-Control-Allow-Methods
GET, POST, OPTIONS
Content-Type
application/json
Access-Control-Allow-Origin
https://btbusiness.custhelp.com
Cache-Control
private, max-age=1800
Transfer-Encoding
chunked
Connection
keep-alive
Access-Control-Allow-Credentials
true
Timing-Allow-Origin
*
Access-Control-Allow-Headers
Origin, X-Requested-With, Content-Type, Accept, X-HTTP-Method-Override
ibs:dpid=771&dpuuid=CAESEKtp0U685bggeDNTqXnko1g&google_cver=1
dpm.demdex.net/ Frame 4090
Redirect Chain
  • https://cm.g.doubleclick.net/pixel?google_nid=adobe_dmp&google_cm&gdpr=0&gdpr_consent=&google_hm=OTExMTg3OTkxOTM5OTg4MDQ1MzIyMDkyODQxNDc4ODYyMzg5MTk=
  • https://cm.g.doubleclick.net/pixel?google_nid=adobe_dmp&google_cm=&gdpr=0&gdpr_consent=&google_hm=OTExMTg3OTkxOTM5OTg4MDQ1MzIyMDkyODQxNDc4ODYyMzg5MTk=&google_tc=
  • https://dpm.demdex.net/ibs:dpid=771&dpuuid=CAESEKtp0U685bggeDNTqXnko1g&google_cver=1?gdpr=0&gdpr_consent=
42 B
915 B
Image
General
Full URL
https://dpm.demdex.net/ibs:dpid=771&dpuuid=CAESEKtp0U685bggeDNTqXnko1g&google_cver=1?gdpr=0&gdpr_consent=
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.249.128.36 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-34-249-128-36.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://btbusiness.demdex.net/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

DCS
dcs-prod-irl1-v090-03c9bda76.edge-irl1.demdex.com 5.80.7.20210304103356 0ms (+1ms)
Pragma
no-cache
Strict-Transport-Security
max-age=31536000; includeSubDomains
X-Content-Type-Options
nosniff
X-TID
uLOeiCBNQBQ=
P3P
policyref="/w3c/p3p.xml", CP="NOI NID CURa ADMa DEVa PSAa PSDa OUR SAMa BUS PUR COM NAV INT"
Cache-Control
no-cache,no-store,must-revalidate,max-age=0,proxy-revalidate,no-transform,private
Connection
keep-alive
Content-Type
image/gif
Content-Length
42
Expires
Thu, 01 Jan 1970 00:00:00 GMT

Redirect headers

pragma
no-cache
date
Thu, 11 Mar 2021 08:29:27 GMT
server
HTTP server (unknown)
p3p
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cache-control
no-cache, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
text/html; charset=UTF-8
alt-svc
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content-length
314
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
cookie_template.js
btbusiness.custhelp.com/euf/assets/cookie-toolbar/tpl/
4 KB
2 KB
XHR
General
Full URL
https://btbusiness.custhelp.com/euf/assets/cookie-toolbar/tpl/cookie_template.js
Requested by
Host: btbsecure.business.bt.com
URL: https://btbsecure.business.bt.com/commonContent/v3/js/btb.global.nav.jquery.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.64 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
vipgb01.rightnowtech.com
Software
Apache /
Resource Hash
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Request headers

Accept
text/html, */*; q=0.01
Referer
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X-Requested-With
XMLHttpRequest
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Content-Encoding
gzip
Last-Modified
Wed, 28 Sep 2016 07:51:57 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=2133 t=1615451366721675
RNT-Machine
0.96
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Content-Length
1152
Expires
Thu, 11 Mar 2021 08:44:26 GMT
omniture_ee.js
btbusiness.custhelp.com/euf/assets/javascript/
2 KB
920 B
Script
General
Full URL
https://btbusiness.custhelp.com/euf/assets/javascript/omniture_ee.js
Requested by
Host: static.atgsvcs.com
URL: https://static.atgsvcs.com/js/atgsvcs.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.64 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
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Software
Apache /
Resource Hash
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Content-Encoding
gzip
Last-Modified
Fri, 29 Jun 2018 14:05:52 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
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RNT-Machine
0.65
Cache-Control
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Connection
Keep-Alive
Accept-Ranges
bytes
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493
Expires
Thu, 11 Mar 2021 08:44:26 GMT
cookies_styles.css
btbusiness.custhelp.com/euf/assets/cookie-toolbar/css/
5 KB
2 KB
Stylesheet
General
Full URL
https://btbusiness.custhelp.com/euf/assets/cookie-toolbar/css/cookies_styles.css
Requested by
Host: btbsecure.business.bt.com
URL: https://btbsecure.business.bt.com/commonContent/v3/js/btb.global.nav.jquery.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.64 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
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Software
Apache /
Resource Hash
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:26 GMT
Content-Encoding
gzip
Last-Modified
Thu, 15 Sep 2016 09:13:01 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
text/css
RNT-Time
D=799 t=1615451366813911
RNT-Machine
0.84
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=95
Content-Length
1433
Expires
Thu, 11 Mar 2021 08:44:26 GMT
adsct
analytics.twitter.com/i/ Frame 4090
43 B
574 B
Image
General
Full URL
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Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.244.42.195 , United States, ASN13414 (TWITTER, US),
Reverse DNS
Software
tsa_o /
Resource Hash
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Security Headers
Name Value
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X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://btbusiness.demdex.net/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
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content-encoding
gzip
x-content-type-options
nosniff
status
200 OK
x-twitter-response-tags
BouncerCompliant
content-length
65
x-xss-protection
0
x-response-time
111
pragma
no-cache
last-modified
Thu, 11 Mar 2021 08:29:26 GMT
server
tsa_o
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=631138519
content-type
image/gif;charset=utf-8
cache-control
no-cache, no-store, must-revalidate, pre-check=0, post-check=0
x-connection-hash
80fa4ffd2bf1e1cb3801ed656716ea6f
x-transaction
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expires
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vtt.global.min.js
vjs.zencdn.net/vttjs/0.12.5/ Frame D807
20 KB
7 KB
Script
General
Full URL
https://vjs.zencdn.net/vttjs/0.12.5/vtt.global.min.js
Requested by
Host: players.brightcove.net
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Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42:1b::729 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
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Request headers

Referer
https://players.brightcove.net/
User-Agent
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Response headers

date
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content-encoding
gzip
last-modified
Thu, 31 Aug 2017 21:04:55 GMT
etag
"f30dac97e5c2aaa10a7695b93cc66699"
x-served-by
cache-hhn4051-HHN
vary
Accept-Encoding
x-cache
HIT
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
cache-control
public, max-age=31536000
timing-allow-origin
*
content-length
7231
x-cache-hits
801287
truncated
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4 KB
4 KB
Font
General
Full URL
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Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
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Resource Hash
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Request headers

Origin
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Referer
User-Agent
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Response headers

Content-Type
application/font-woff;charset=utf-8
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0
0
Preflight
General
Full URL
https://edge.api.brightcove.com/playback/v1/accounts/5762013512001/videos/5821961771001
Protocol
HTTP/1.1
Server
65.9.98.193 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
Varnish /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Method
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Access-Control-Request-Headers
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Origin
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User-Agent
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Sec-Fetch-Mode
cors

Response headers

Content-Length
0
Connection
keep-alive
Server
Varnish
Retry-After
0
access-control-max-age
86400
Accept-Ranges
bytes
Date
Thu, 11 Mar 2021 08:29:27 GMT
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X-Served-By
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X-Cache-Hits
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X-Timer
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BCOV-Debug-Cache-Stats
unknown
BCOV-instance
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Access-Control-Allow-Origin
*
Access-Control-Expose-Headers
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Access-Control-Allow-Methods
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Cache-Control
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X-Cache
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X-Amz-Cf-Pop
PRG50-C1
X-Amz-Cf-Id
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4 KB
6 KB
XHR
General
Full URL
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Requested by
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URL: https://players.brightcove.net/5762013512001/default_default/index.html?videoId=5821961771001
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
/
Resource Hash
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Request headers

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User-Agent
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Response headers

Date
Thu, 11 Mar 2021 08:29:27 GMT
Powered-From
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Bcov-Request-Id
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BC
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X-Served-By
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BCOV-instance
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bytes
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X-Amz-Cf-Id
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X-Cache-Hits
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35 B
175 B
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Requested by
Host: players.brightcove.net
URL: https://players.brightcove.net/5762013512001/default_default/index.html?videoId=5821961771001
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
35.244.232.184 Kansas City, United States, ASN15169 (GOOGLE, US),
Reverse DNS
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Software
/
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security
max-age=300; includeSubDomains
via
1.1 google
date
Thu, 11 Mar 2021 08:29:27 GMT
cache-control
must-revalidate,no-cache,no-store
alt-svc
clear
content-length
35
content-type
image/gif
tracker
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35 B
94 B
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General
Full URL
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Requested by
Host: players.brightcove.net
URL: https://players.brightcove.net/5762013512001/default_default/index.html?videoId=5821961771001
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
35.244.232.184 Kansas City, United States, ASN15169 (GOOGLE, US),
Reverse DNS
184.232.244.35.bc.googleusercontent.com
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=300; includeSubDomains

Request headers

Referer
https://players.brightcove.net/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security
max-age=300; includeSubDomains
via
1.1 google
date
Thu, 11 Mar 2021 08:29:27 GMT
cache-control
must-revalidate,no-cache,no-store
alt-svc
clear
content-length
35
content-type
image/gif
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Media
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Full URL
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Requested by
Host: players.brightcove.net
URL: https://players.brightcove.net/5762013512001/default_default/index.html?videoId=5821961771001
Protocol
BLOB
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
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Request headers

Referer
Accept-Encoding
identity;q=1, *;q=0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
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Response headers

Content-Range
bytes 0-1492/1493
Content-Length
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Content-Type
video/mp4
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Media
General
Full URL
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Requested by
Host: players.brightcove.net
URL: https://players.brightcove.net/5762013512001/default_default/index.html?videoId=5821961771001
Protocol
BLOB
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
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Request headers

Referer
Accept-Encoding
identity;q=1, *;q=0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Range
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Response headers

Content-Range
bytes 0-1492/1493
Content-Length
1493
Content-Type
video/mp4
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Media
General
Full URL
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Requested by
Host: players.brightcove.net
URL: https://players.brightcove.net/5762013512001/default_default/index.html?videoId=5821961771001
Protocol
BLOB
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
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Request headers

Referer
Accept-Encoding
identity;q=1, *;q=0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Range
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Response headers

Content-Range
bytes 0-1492/1493
Content-Length
1493
Content-Type
video/mp4
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Media
General
Full URL
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Requested by
Host: players.brightcove.net
URL: https://players.brightcove.net/5762013512001/default_default/index.html?videoId=5821961771001
Protocol
BLOB
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
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Request headers

Referer
Accept-Encoding
identity;q=1, *;q=0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Range
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Response headers

Content-Range
bytes 0-1492/1493
Content-Length
1493
Content-Type
video/mp4
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31 B
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Other
General
Full URL
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Requested by
Host: players.brightcove.net
URL: https://players.brightcove.net/5762013512001/default_default/index.html?videoId=5821961771001
Protocol
BLOB
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
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Request headers

Referer
User-Agent
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Response headers

Content-Length
31
Content-Type
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382 B
0
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Full URL
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DATA
Server
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Request headers

Referer
User-Agent
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Response headers

Content-Type
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0
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DATA
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Reverse DNS
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Request headers

Referer
User-Agent
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Response headers

Content-Type
image/svg+xml
tracker
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94 B
Image
General
Full URL
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
35.244.232.184 Kansas City, United States, ASN15169 (GOOGLE, US),
Reverse DNS
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Software
/
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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User-Agent
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Response headers

strict-transport-security
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via
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date
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cache-control
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Request headers

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User-Agent
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Response headers

DCS
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Pragma
no-cache
Strict-Transport-Security
max-age=31536000; includeSubDomains
X-Content-Type-Options
nosniff
X-TID
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P3P
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Connection
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Content-Type
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Redirect headers

Pragma
no-cache
Date
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Server
Microsoft-IIS/10.0
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X-Powered-By
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p3P
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r
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Protocol
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Server
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Referer
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User-Agent
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Response headers

Pragma
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Cache-Control
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Protocol
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Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Software
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Resource Hash
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Request headers

Referer
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User-Agent
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Response headers

Date
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Content-Encoding
gzip
Vary
Origin
Server
nginx
ETag
W/000073489-1782067A6C2
Strict-Transport-Security
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
35.244.232.184 Kansas City, United States, ASN15169 (GOOGLE, US),
Reverse DNS
184.232.244.35.bc.googleusercontent.com
Software
/
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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User-Agent
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Response headers

strict-transport-security
max-age=300; includeSubDomains
via
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date
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cache-control
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Request headers

Referer
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User-Agent
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Response headers

Date
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Protocol
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Security
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Server
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Software
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Request headers

Referer
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User-Agent
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Response headers

date
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via
1.1 varnish
age
0
x-powered-by
BC
x-cache
MISS
x-bolt-device-group
desktop-chrome
content-length
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cache-hhn4049-HHN
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x-powered-from
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access-control-allow-methods
GET,HEAD,OPTIONS
content-type
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access-control-allow-origin
*
access-control-expose-headers
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cache-control
s-maxage=10800, max-age=10800
accept-ranges
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access-control-allow-headers
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Full URL
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Protocol
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Resource Hash
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Request headers

Referer
User-Agent
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Response headers

Content-Length
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Content-Type
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Full URL
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Protocol
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/
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Request headers

Referer
User-Agent
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Response headers

Content-Length
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Full URL
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Protocol
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Request headers

Referer
User-Agent
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Response headers

Content-Length
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tracker
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Server
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Name Value
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Request headers

Referer
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User-Agent
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Response headers

strict-transport-security
max-age=300; includeSubDomains
via
1.1 google
date
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cache-control
must-revalidate,no-cache,no-store
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clear
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Security
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Server
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Software
/
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Request headers

Referer
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User-Agent
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Response headers

Pragma
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RNT-Machine
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Cache-Control
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Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Software
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Request headers

Referer
https://players.brightcove.net/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Thu, 11 Mar 2021 08:29:27 GMT
via
1.1 varnish
age
0
x-powered-by
BC
x-cache
MISS
content-length
4060
x-served-by
cache-hhn4049-HHN
x-device-group
desktop-chrome
x-timer
S1615451367.339617,VS0,VE66
x-powered-from
gantry
access-control-allow-methods
GET,HEAD,OPTIONS
content-type
application/x-mpegURL
access-control-allow-origin
*
access-control-expose-headers
Server,Range,Content-Length,Content-Range
cache-control
s-maxage=10800, max-age=10800
accept-ranges
bytes
access-control-allow-headers
X-Requested-With,Origin,Range,Accept-Encoding,Referer
x-cache-hits
0
s83303113028646
btbusiness.d1.sc.omtrdc.net/b/ss/btbaemaprod/10/JS-2.2.0-LBQ1/
764 B
1018 B
Script
General
Full URL
https://btbusiness.d1.sc.omtrdc.net/b/ss/btbaemaprod/10/JS-2.2.0-LBQ1/s83303113028646?AQB=1&ndh=1&pf=1&callback=s_c_il[1].doPostbacks&et=1&t=11%2F2%2F2021%209%3A29%3A27%204%20-60&d.&nsid=0&jsonv=1&.d&mid=91479329074195924512173248754200120513&aamlh=6&ce=UTF-8&ns=btbusiness&pageName=BTB%3AH%26S%3AFull%3A14021%3AHow%20do%20I%20set%20up%20or%20change%20a%20Direct%20Debit&g=https%3A%2F%2Fbtbusiness.custhelp.com%2Fapp%2Fanswers%2Fdetail%2Fa_id%2F14021%2Fc%2F5160%3Fs_cid%3Dbtb_email_&cc=USD&pe=lnk_o&pev2=Decibel%20Insight%20Session%20ID&s=1600x1200&c=24&j=1.6&v=N&k=Y&bw=1600&bh=1200&mcorgid=ABEE7708562AAA0A7F000101%40AdobeOrg&AQE=1
Requested by
Host: btbusiness.custhelp.com
URL: https://btbusiness.custhelp.com/euf/assets/themes/btbusiness/js/2%20-%20HELP%20-%20AppMeasurement%20-%2020062017.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
35.181.18.61 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-181-18-61.eu-west-3.compute.amazonaws.com
Software
jag /
Resource Hash
79663fcec9ad3812b9f1106ede28773b2071b5c6652591df74701a54f187d1ef
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://btbusiness.custhelp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-aam-tid
4LxyZXlfRKc=
date
Thu, 11 Mar 2021 08:29:27 GMT
x-content-type-options
nosniff
x-c
main-1434.I637bed.M0-481
p3p
CP="This is not a P3P policy"
content-length
764
x-xss-protection
1; mode=block
dcs
dcs-prod-irl1-v090-0abff6264.edge-irl1.demdex.com 5.80.7.20210304103356 5ms (+1ms)
pragma
no-cache
last-modified
Fri, 12 Mar 2021 08:29:27 GMT
server
jag
xserver
anedge-7df884dd44-gz7j5
etag
3469155396554752000-4621947758345352769
vary
*
content-type
application/x-javascript;charset=utf-8
access-control-allow-origin
*
cache-control
no-cache, no-store, max-age=0, no-transform, private
expires
Wed, 10 Mar 2021 08:29:27 GMT
rendition.m3u8
manifest.prod.boltdns.net/manifest/v1/hls/v4/clear/5762013512001/e3c32c70-ba64-4bec-b2ef-3f432b448054/f7d31f6b-e047-4c5d-a9d7-15a6884113da/10s/ Frame D807
4 KB
4 KB
XHR
General
Full URL
https://manifest.prod.boltdns.net/manifest/v1/hls/v4/clear/5762013512001/e3c32c70-ba64-4bec-b2ef-3f432b448054/f7d31f6b-e047-4c5d-a9d7-15a6884113da/10s/rendition.m3u8?fastly_token=NjA0YTJkY2ZfZWRjY2IzZTc0NWY4ZDM3MjAxYzVjMTBlNmYzMWM5ODIwY2Q2YWJmZDZhNzYzOTQ1ZTA3YzBjYTY2YjcxMzMwMg%3D%3D
Requested by
Host: players.brightcove.net
URL: https://players.brightcove.net/5762013512001/default_default/index.html?videoId=5821961771001
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42:600::539 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/ BC
Resource Hash
373cd0fa99e9c15b65f1adc1d25dbfe40d58585cefc1797d82dc02ff12cd55e2

Request headers

Referer
https://players.brightcove.net/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Thu, 11 Mar 2021 08:29:27 GMT
via
1.1 varnish
age
0
x-powered-by
BC
x-cache
MISS
content-length
4060
x-served-by
cache-hhn4049-HHN
x-device-group
desktop-chrome
x-timer
S1615451367.423758,VS0,VE84
x-powered-from
gantry
access-control-allow-methods
GET,HEAD,OPTIONS
content-type
application/x-mpegURL
access-control-allow-origin
*
access-control-expose-headers
Server,Range,Content-Length,Content-Range
cache-control
s-maxage=10800, max-age=10800
accept-ranges
bytes
access-control-allow-headers
X-Requested-With,Origin,Range,Accept-Encoding,Referer
x-cache-hits
0
segment0.ts
vod-bcdd-prod.bt.co.uk/media/v1/hls/v4/clear/5762013512001/e3c32c70-ba64-4bec-b2ef-3f432b448054/727c5415-ef70-4cb7-8160-85c9f0f3865c/5x/ Frame D807
1 MB
1 MB
XHR
General
Full URL
https://vod-bcdd-prod.bt.co.uk/media/v1/hls/v4/clear/5762013512001/e3c32c70-ba64-4bec-b2ef-3f432b448054/727c5415-ef70-4cb7-8160-85c9f0f3865c/5x/segment0.ts
Requested by
Host: players.brightcove.net
URL: https://players.brightcove.net/5762013512001/default_default/index.html?videoId=5821961771001
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
178.79.227.17 , United States, ASN22822 (LLNW, US),
Reverse DNS
https-178-79-227-17.vie.llnw.net
Software
/ BC
Resource Hash
55537febf9d635a99b4bf7769633eadfa0f302abeb0ff212ca557e180eca91c4

Request headers

Referer
https://players.brightcove.net/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:27 GMT
Via
1.1 varnish
Age
8415553
X-Powered-By
BC
Backend-IP
54.171.19.175
X-Cache-Hits
0
BC-MID
true
Connection
keep-alive
Content-Length
1429176
X-Served-By
cache-lcy19256-LCY
Last-Modified
Fri, 01 Jan 2016 00:00:00 GMT
X-Timer
S1607035814.243370,VS0,VE183
X-Powered-From
gantry
Access-Control-Allow-Methods
GET,HEAD,OPTIONS
Content-Type
video/MP2T
Access-Control-Allow-Origin
https://players.brightcove.net
Access-Control-Expose-Headers
Server,Range,Content-Length,Content-Range
Cache-Control
public, max-age=31536000
Accept-Ranges
bytes
Access-Control-Allow-Headers
X-Requested-With,Origin,Range,Accept-Encoding,Referer
X-LLID
521d7c4294992c4456d9296df6b94373
Expires
Fri, 03 Dec 2021 22:50:14 GMT
segment0.ts
vod-bcdd-prod.bt.co.uk/media/v1/hls/v4/clear/5762013512001/e3c32c70-ba64-4bec-b2ef-3f432b448054/f7d31f6b-e047-4c5d-a9d7-15a6884113da/5x/ Frame D807
232 KB
233 KB
XHR
General
Full URL
https://vod-bcdd-prod.bt.co.uk/media/v1/hls/v4/clear/5762013512001/e3c32c70-ba64-4bec-b2ef-3f432b448054/f7d31f6b-e047-4c5d-a9d7-15a6884113da/5x/segment0.ts
Requested by
Host: players.brightcove.net
URL: https://players.brightcove.net/5762013512001/default_default/index.html?videoId=5821961771001
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
178.79.227.17 , United States, ASN22822 (LLNW, US),
Reverse DNS
https-178-79-227-17.vie.llnw.net
Software
/ BC
Resource Hash
e872211135d87df448c7cc4e7361e702420e55367a833f54ffb488d17029a56e

Request headers

Referer
https://players.brightcove.net/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 11 Mar 2021 08:29:27 GMT
Via
1.1 varnish
Age
8415553
X-Powered-By
BC
Backend-IP
54.171.19.175
X-Cache-Hits
0
BC-MID
true
Connection
keep-alive
Content-Length
238008
X-Served-By
cache-lcy19249-LCY
Last-Modified
Fri, 01 Jan 2016 00:00:00 GMT
X-Timer
S1607035814.361636,VS0,VE174
X-Powered-From
gantry
Access-Control-Allow-Methods
GET,HEAD,OPTIONS
Content-Type
video/MP2T
Access-Control-Allow-Origin
https://players.brightcove.net
Access-Control-Expose-Headers
Server,Range,Content-Length,Content-Range
Cache-Control
public, max-age=31536000
Accept-Ranges
bytes
Access-Control-Allow-Headers
X-Requested-With,Origin,Range,Accept-Encoding,Referer
X-LLID
5265fd3aa8fb4e6841dc8fee0f7dd6fe
Expires
Fri, 03 Dec 2021 22:50:14 GMT

Verdicts & Comments Add Verdict or Comment

93 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| cookieStore function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker object| trustedTypes boolean| crossOriginIsolated object| ATGSvcs object| _ATGSvcs object| CleverSet object| html5 object| Modernizr function| yepnope object| btCookiesAPI object| _satellite boolean| __satelliteLoaded object| adobe function| Visitor object| s_c_il number| s_c_in object| ___target_traces function| mboxCreate function| mboxDefine function| mboxUpdate function| $ function| jQuery object| BTB string| AnsId function| checkTimeDay function| popUp function| _send boolean| clientAuthEnabled object| chatWidgetSettings function| generateToken function| mockApiCall object| now number| day number| hours number| minutes number| tot_day_min function| initSdk function| WebSDK object| s function| s_doPlugins function| AppMeasurement_Module_AudienceManagement function| AppMeasurement function| s_gi function| s_pgicq function| DIL number| s_objectID number| s_giq object| d object| d1 undefined| s_code function| _classCallCheck function| _createClass object| Foundation string| firstBTcookie boolean| hasCookie function| BTCookiesClass object| BT_cookieLevels object| YUI_config function| YUI object| RightNow function| EJS object| _rnq string| href object| Custom string| _yuid number| sourceCount number| completedSourceAjaxSearches object| sourceCollection object| _da_ string| DecibelInsight function| decibelInsight object| el object| it undefined| eStara_fsguid string| j string| s_campaign object| s_i_btbaemaprod function| _ object| _oitEE object| _vsq object| _di_max_id object| _da_crcTable boolean| decibelInsight_initiated object| di_cloneId

15 Cookies

Domain/Path Name / Value
.demdex.net/ Name: demdex
Value: 91118799193998804532209284147886238919
.custhelp.com/ Name: tp
Value: 2830
.custhelp.com/ Name: mbox
Value: session#61aaa6438a7c4673b8ea19378e3f8e8a#1615453227|PC#61aaa6438a7c4673b8ea19378e3f8e8a.37_0#1678696167
.custhelp.com/ Name: AMCV_ABEE7708562AAA0A7F000101%40AdobeOrg
Value: -637568504%7CMCIDTS%7C18698%7CMCMID%7C91479329074195924512173248754200120513%7CMCAAMLH-1616056166%7C6%7CMCAAMB-1616056166%7C6G1ynYcLPuiQxYZrsz_pkqfLG9yMXBpb2zX5dvJdYQJzPXImdj0y%7CMCOPTOUT-1615458566s%7CNONE%7CMCAID%7CNONE%7CMCCIDH%7C0%7CMCSYNCSOP%7C411-18705%7CvVersion%7C5.1.1
.demdex.net/ Name: dextp
Value: 771-1-1615451366689|1123-1-1615451366793|22052-1-1615451367030
.custhelp.com/ Name: s_ppv
Value: BTB%253AH%2526S%253AFull%253A14021%253AHow%2520do%2520I%2520set%2520up%2520or%2520change%2520a%2520Direct%2520Debit%2C42%2C42%2C1200
.custhelp.com/ Name: AMCVS_ABEE7708562AAA0A7F000101%40AdobeOrg
Value: 1
.custhelp.com/ Name: s_cc
Value: true
.custhelp.com/ Name: cmp_cookie
Value: btb_email_
.custhelp.com/ Name: s_pn
Value: BTB%3AH%26S%3AFull%3A14021%3AHow%20do%20I%20set%20up%20or%20change%20a%20Direct%20Debit
.custhelp.com/ Name: atgRecSessionId
Value: WfUgZ6T1fPP73t6vitBOAx8C6wCsMNGYVQI7RvF6ko_bNco2pix4!-203266071!449513106
.custhelp.com/ Name: at_check
Value: true
.custhelp.com/ Name: atgRecVisitorId
Value: 1391a0A-mNzmIPyUPYBQHNHcPbU2IYdnLr1tD2u1BpY10SkF6CF
.custhelp.com/ Name: xdVisitorId
Value: 1391a0A-mNzmIPyUPYBQHNHcPbU2IYdnLr1tD2u1BpY10SkF6CF
btbusiness.custhelp.com/ Name: cp_session
Value: fUBrqjTCuQmeOMWkfmSa8PotBg5WiGY0LG1zSJ7g3Vf6bcJlS1zW2QB_j%7EFZ8T3%7EkJaqqadpIJaa7uLYyUlGH1QowukgFO7OK9obalQEH8FmBeUmNPTkmnDPS7notIrrF85vjRK6us5TWAkBNjw9pT7XCkVCMod7hPQo2gRrlIQbQ9ygL%7EfcidF6wDCvgVUnT7kWNb2WK3dTFoZnKrbp6CCMrovgPB%7EQIbwbqpaBYiqARs4hmxyIZL4qkJ9tgtMAfjiVtPsobInuqRAlfTMaodbNmcl82fVGqRPO95fSWkXua6Rf5PgHmCWNbraOn4BkVd%7E3xWEhKchmiQmWcfgL1FgcAWA9326QQQXUe1pCkBqYpNsYAi9I6gwWF5buVemFtRDdtr7PetCSBU2Gwd_HBQmyw_n0jiFjTvVw3Ge1BsEarBWxHan0ZEpTt7jmCc4QmsEFTXe6pmbcNmUVDgJ0eHKNX2q9KgKNcu4IUT4EKckXN9NY_fHz18z4%7ELaa5spOBeez5SABuUS6M%21

6 Console Messages

Source Level URL
Text
console-api log (Line 2)
Message:
Hello Launch
console-api log URL: https://btbusiness.custhelp.com/euf/assets/themes/btbusiness/js/2%20-%20HELP%20-%20AppMeasurement%20-%2020062017.js(Line 413)
Message:
AppMeasurement Debug: https://btbusiness.d1.sc.omtrdc.net/b/ss/btbaemaprod/10/JS-2.2.0/s8863629259819?AQB=1&ndh=1&pf=1&callback=s_c_il[1].doPostbacks&et=1&t=11%2F2%2F2021%209%3A29%3A26%204%20-60&d.&nsid=0&jsonv=1&.d&sdid=211CBA901C37D954-5C522336E90A0148&mid=91479329074195924512173248754200120513&aamlh=6&ce=UTF-8&ns=btbusiness&pageName=BTB%3AH%26S%3AFull%3A14021%3AHow%20do%20I%20set%20up%20or%20change%20a%20Direct%20Debit&g=https%3A%2F%2Fbtbusiness.custhelp.com%2Fapp%2Fanswers%2Fdetail%2Fa_id%2F14021%2Fc%2F5160%3Fs_cid%3Dbtb_email_&c.&cm.&ssf=1&.cm&.c&ch=BTB&server=btbusiness.custhelp.com&v0=btb_email_&aamb=6G1ynYcLPuiQxYZrsz_pkqfLG9yMXBpb2zX5dvJdYQJzPXImdj0y&h1=BT.com%2CBTB%2CH%26S%2CFull%2C14021%2CHow%20do%20I%20set%20up%20or%20change%20a%20Direct%20Debit&c9=Not%20Logged%20in&c26=JS-2.2.0%20rightnow%20%28audience%20ssf%20plugin%29&c27=2021%2F03%2F11%2009%3A29%3A26&c36=BTB%3AH%26S%3AArticles%3ADisplay%20page&v36=Not%20Logged%20in&c37=BTB%3AH%26S&v37=BTB%3AH%26S&c38=BTB%3AH%26S%3ABusiness%20billing&v38=BTB%3AH%26S%3ABusiness%20billing&c39=BTB%3AH%26S%3ABusiness%20billing%3AUsing&v39=BTB%3AH%26S%3ABusiness%20billing%3AUsing&c40=BTB%3AH%26S%3ABusiness%20billing%3AUsing%3AOnline%20billing%20&v40=BTB%3AH%26S%3ABusiness%20billing%3AUsing%3AOnline%20billing%20&c54=%2C%2C%2C&v55=%2B1&s=1600x1200&c=24&j=1.6&v=N&k=Y&bw=1600&bh=1200&mcorgid=ABEE7708562AAA0A7F000101%40AdobeOrg&AQE=1 https://btbusiness.d1.sc.omtrdc.net/b/ss/btbaemaprod/10/JS-2.2.0/s8863629259819?AQB=1 ndh=1 pf=1 callback=s_c_il[1].doPostbacks et=1 t=11/2/2021 9:29:26 4 -60 d. nsid=0 jsonv=1 .d sdid=211CBA901C37D954-5C522336E90A0148 mid=91479329074195924512173248754200120513 aamlh=6 ce=UTF-8 ns=btbusiness pageName=BTB:H&S:Full:14021:How do I set up or change a Direct Debit g=https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_ c. cm. ssf=1 .cm .c ch=BTB server=btbusiness.custhelp.com v0=btb_email_ aamb=6G1ynYcLPuiQxYZrsz_pkqfLG9yMXBpb2zX5dvJdYQJzPXImdj0y h1=BT.com,BTB,H&S,Full,14021,How do I set up or change a Direct Debit c9=Not Logged in c26=JS-2.2.0 rightnow (audience ssf plugin) c27=2021/03/11 09:29:26 c36=BTB:H&S:Articles:Display page v36=Not Logged in c37=BTB:H&S v37=BTB:H&S c38=BTB:H&S:Business billing v38=BTB:H&S:Business billing c39=BTB:H&S:Business billing:Using v39=BTB:H&S:Business billing:Using c40=BTB:H&S:Business billing:Using:Online billing v40=BTB:H&S:Business billing:Using:Online billing c54=,,, v55=+1 s=1600x1200 c=24 j=1.6 v=N k=Y bw=1600 bh=1200 mcorgid=ABEE7708562AAA0A7F000101@AdobeOrg AQE=1
console-api log URL: https://btbusiness.custhelp.com/euf/assets/themes/btbusiness/js/2%20-%20HELP%20-%20AppMeasurement%20-%2020062017.js(Line 413)
Message:
Error, missing Report Suite ID in AppMeasurement initialization
console-api warning URL: https://players.brightcove.net/5762013512001/default_default/index.html?videoId=5821961771001(Line 27)
Message:
VIDEOJS: WARN: TypeError: Cannot read property 'getItem' of null
console-api warning URL: https://players.brightcove.net/5762013512001/default_default/index.html?videoId=5821961771001(Line 27)
Message:
VIDEOJS: WARN: bcAa: cannot initialize, window.s_gi is not available
console-api log URL: https://btbusiness.custhelp.com/euf/assets/themes/btbusiness/js/2%20-%20HELP%20-%20AppMeasurement%20-%2020062017.js(Line 413)
Message:
AppMeasurement Debug: https://btbusiness.d1.sc.omtrdc.net/b/ss/btbaemaprod/10/JS-2.2.0-LBQ1/s83303113028646?AQB=1&ndh=1&pf=1&callback=s_c_il[1].doPostbacks&et=1&t=11%2F2%2F2021%209%3A29%3A27%204%20-60&d.&nsid=0&jsonv=1&.d&mid=91479329074195924512173248754200120513&aamlh=6&ce=UTF-8&ns=btbusiness&pageName=BTB%3AH%26S%3AFull%3A14021%3AHow%20do%20I%20set%20up%20or%20change%20a%20Direct%20Debit&g=https%3A%2F%2Fbtbusiness.custhelp.com%2Fapp%2Fanswers%2Fdetail%2Fa_id%2F14021%2Fc%2F5160%3Fs_cid%3Dbtb_email_&cc=USD&pe=lnk_o&pev2=Decibel%20Insight%20Session%20ID&s=1600x1200&c=24&j=1.6&v=N&k=Y&bw=1600&bh=1200&mcorgid=ABEE7708562AAA0A7F000101%40AdobeOrg&AQE=1 https://btbusiness.d1.sc.omtrdc.net/b/ss/btbaemaprod/10/JS-2.2.0-LBQ1/s83303113028646?AQB=1 ndh=1 pf=1 callback=s_c_il[1].doPostbacks et=1 t=11/2/2021 9:29:27 4 -60 d. nsid=0 jsonv=1 .d mid=91479329074195924512173248754200120513 aamlh=6 ce=UTF-8 ns=btbusiness pageName=BTB:H&S:Full:14021:How do I set up or change a Direct Debit g=https://btbusiness.custhelp.com/app/answers/detail/a_id/14021/c/5160?s_cid=btb_email_ cc=USD pe=lnk_o pev2=Decibel Insight Session ID s=1600x1200 c=24 j=1.6 v=N k=Y bw=1600 bh=1200 mcorgid=ABEE7708562AAA0A7F000101@AdobeOrg AQE=1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy frame-ancestors DENY
Strict-Transport-Security max-age=15724800
X-Content-Security-Policy frame-ancestors DENY
X-Frame-Options DENY

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.twitter.com
assets.adobedtm.com
btbsecure.business.bt.com
btbusiness.custhelp.com
btbusiness.d1.sc.omtrdc.net
btbusiness.demdex.net
btbusiness.tt.omtrdc.net
cdn.decibelinsight.net
cdn.jsdelivr.net
cf-images.eu-west-1.prod.boltdns.net
cm.everesttech.net
cm.g.doubleclick.net
collection.decibelinsight.net
dpm.demdex.net
edge.api.brightcove.com
manifest.prod.boltdns.net
metrics.brightcove.com
ml314.com
players.brightcove.net
rules.atgsvcs.com
static.atgsvcs.com
vjs.zencdn.net
vod-bcdd-prod.bt.co.uk
www.rnengage.com
104.109.91.56
104.244.42.195
13.226.159.112
13.32.25.48
138.1.47.126
142.250.186.162
178.79.227.17
18.193.139.53
18.203.205.32
184.30.21.32
193.113.5.72
23.79.142.157
2a02:26f0:7100:18f::1e80
2a04:4e42:1b::729
2a04:4e42:4a::621
2a04:4e42:600::539
34.247.104.176
34.249.128.36
35.181.18.61
35.244.232.184
65.9.98.193
74.117.207.64
99.81.11.244
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5e0490fb78aa6b2771a9e5df9d7b6f656ba9622b9382024ffbc32f40b2a7e075
5e5f69bd590336441fe093abeb526a1231fb6426c941b20ff08ce497850b50c7
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712fa317d781d2e0119f795213ba35afb8ada6c3d9e1c46b71d24ababd20c12a
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