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Text Content

   
 * 
   
 * Request a Demo
 * Contact Us
   
 * 
   US 1-800-986-6810
   GB +44-(0)345-241-2339
   DE +49-681-379-850
   CH +41-41-790-91-92
   AU +61-2-8000-4020
 * ENDE
   
   
   
   
   

 * Platform
   
   THE CONVERSATION CLOUDTM
   
   The Smart Communications Conversation Cloud is the only cloud platform
   delivering personalized, omnichannel conversations across the entire customer
   experience.
   
   Explore the Platform
   Key Capabilities
   Collect, Communicate, Collaborate and Coordinate — are bolstered by our
   strength in Integrations and Intelligence — enabling enterprises to engage in
   SMARTER customer conversations built for today and tomorrow.
    * Collect
    * Communicate
    * Collaborate
    * Coordinate
    * Integration
    * Intelligence
   
   DELIVER SMARTER CONVERSATIONS IN THE CLOUD
   
   Explore how enterprises can leverage a cloud-based, CCM platform to optimize
   the end-to-end customer experience.
   
   Learn More
 * Products
   Products
   Learn more about our core products
    * SmartCOMM delivers personalized, interactive communications via every
      channel and at tremendous scale.
      SmartCOMM
      Confront communications obstacles with pure-SaaS CCM Software
       * Communications Compliance
         Uphold regulatory standards in communications across brands,
         jurisdictions, and languages
       * Consolidate CCM Systems
         Increase efficiency and decrease technical debt
       * Go Paperless
         Achieve sustainable and compliant digital adoption
       * Migrate CCM Systems
         Quick and pain-free CCM system migration
       * The Ultimate Guide to Customer Communications
         Explore CCM software, its capabilities, and more
       * Why SmartCOMM
         The most mature SaaS CCM solution globally
   
    * SmartIQ transforms traditional forms-based processes into intelligent,
      conversational user experiences.
      SmartIQ
      Designed to tackle your most pressing forms-related issues
       * Centralize Forms Management
         Centralized technology for de-centralized use
       * Reduce Forms Abandonment
         Improve completion rates of critical forms processes
       * The Ultimate Guide to Digital Forms
         A comprehensive guide to enterprise, digital forms software
       * SmartIQ Demo Zone
         Explore this library of real-world scenarios to see the capabilities of
         SmartIQ
       * Why SmartIQ
         The leader in digital interactions and forms automation
   
    * SmartDX simplifies trade and relationship documentation for all market
      participants, across all asset classes and product types.

 * Industries
   Industries
   Making customer conversations SMARTER when it matters most
    * Financial Services
      Engage in faster, frictionless financial Interactions.
      Financial Services
      Engage in faster, frictionless financial Interactions.
       * Digital Lending
         Digital lending and credit services solutions
       * Digital Wealth Management
         Wealth and financial asset management solutions
       * Investment Banking & Capital Markets
         Accelerate capital markets document workflow
   
    * Insurance
      Enable secure, scalable, business-driven policyholder engagement.
      Insurance
      Enable secure, scalable, business-driven policyholder engagement.
       * Digital P&C Claims
         P&C insurance claims solutions
       * Life & Annuity
         Life insurance software powered by the cloud
       * P&C Policy Administration
         Policy administration customer communications
   
    * Healthcare Payer
      Transform the healthcare experience with digital and interactive
      conversations.
      Healthcare Payer
      Transform the healthcare experience with digital and interactive
      conversations.
       * Healthcare Claims Management
         Streamline filing, adjudicating, and communicating about claims
       * Healthcare Payer Enrollment Solutions
         A pure cloud solution for healthcare enrollment
       * Medicare Star Ratings
         Member-focused solutions to boost Star Ratings
       * Payer ROI Calculator
         Calculate your return on investment by partnering with Smart
         Communications
   
    * Healthcare Provider
      Accelerate omnichannel patient engagement with guided digital journeys.
    * Government
      Transform citizen experience with digital transformation.
    * Utility
      Redefine customer experience for energy and utilities customers.

 * Partners
   Partners
   Integrate seamlessly with the best in the industry
    * 
      Duck Creek
    * 
      Guidewire
    * 
      Onespan
    * 
      Pega
    * 
      Salesforce
   
   DELIVER SMARTER CONVERSATIONS VIA OUR SMARTPARTNER NETWORK
   
   We work with best-in-class technology and consulting companies to offer
   integrated solutions that complement our family of products.
   
   Become SmartPARTNER Partner Directory
 * Resources
   Resources
   Expert advice and tips to make your conversations SMARTER
    * Resource Center
    * Blog
    * Marketplace
    * Case Studies
    * News
    * Events
    * Ultimate Guide to CCM
    * Customer Resources
    * Ultimate Guide to Forms
    * Professional Services
    * Building a Business Case for CCM
    * 2024 Benchmark Report
   
   5 TRENDS SHAPING CUSTOMER CONVERSATIONS IN 2024
   
   Download the report for insights on navigating the changing landscape of
   technology, behaviors, and expectations.
   
   Download Now
 * About Us
   About Us
   Learn more about our company, our leadership and how were growing the team!
    * Our Story
    * Leadership Team
    * Careers
    * Security & Trust
    * ESG Commitment

 * Request a Demo


Home

Platform

 * Conversation Cloud
 * Collect
 * Communicate
 * Collaborate
 * Coordinate
 * Integration
 * Intelligence


Products

 * SmartCOMM
   * Communications Compliance
   * Consolidate CCM Systems
   * Go Paperless
   * Migrate CCM Systems
   * The Ultimate Guide to Customer Communications
   * Why SmartCOMM
 * SmartIQ
   * Centralize Forms Management
   * Reduce Forms Abandonment
   * The Ultimate Guide to Digital Forms
   * SmartIQ Demo Zone
   * Why SmartIQ
 * SmartDX


Industries

 * Financial Services
   * Digital Lending
   * Digital Wealth Management
   * Investment Banking & Capital Markets
 * Insurance
   * Digital P&C Claims
   * Life & Annuity
   * P&C Policy Administration
 * Healthcare Payer
   * Healthcare Claims Management
   * Healthcare Payer Enrollment Solutions
   * Medicare Star Ratings
   * Payer ROI Calculator
 * Healthcare Provider
 * Government
 * Utility


Partners

 * Duck Creek
 * Guidewire
 * Onespan
 * Pega
 * Salesforce


Resources

 * Resource Center
 * Blog
 * Marketplace
 * Case Studies
 * News
 * Events
 * Ultimate Guide to CCM
 * Customer Resources
 * Ultimate Guide to Forms
 * Professional Services
 * Building a Business Case for CCM
 * 2024 Benchmark Report


About Us

 * Our Story
 * Leadership Team
 * Careers
 * Security & Trust
 * ESG Commitment


Request a Demo

Contact Us


1-800-986-6810
+44-(0)345-241-2339
+49-681-379-850
+41-41-790-91-92
+61-2-8000-4020



WHY SMARTIQ™

THE RIGHT FORMS AUTOMATION SOLUTION IS MORE THAN THE SOFTWARE YOU SELECT. A LOT
MORE.

Get a Demo





A MATURE TECHNOLOGY IN AN EMERGING MARKET

We've spent over 30 years perfecting SmartIQ as a leading data collection
solution. It has evolved from handling simple forms processes to a sophisticated
solution that digitalizes even the most intricate use cases in today's market.




INDUSTRY EXPERIENCE THAT MATTERS

With a constant influx of new technology vendors entering the market, it's not
always easy to find the best-fit solution. SmartIQ has been carefully crafted to
handle the ever-evolving complexity of forms processes. We never stop
innovating. We're consistently adding new features and capabilities to keep
things fresh, efficient, and future-proof.

Explore the Demo Zone


SYNERGY GROUP SHARES WHY SMARTIQ IS AN IMPORTANT PART OF THEIR LOW-CODE
TRANSFORMATION STRATEGY.

“It is very uncommon for vendors to be so proactive about wanting to educate
their customers on how to get the most out of their technology. Often, that
education stops at the point the license is sold. Whereas I find with Smart
Communications, it’s really through the life of really wanting to get the best
for the customers. And that’s very exciting for me from a low-code advisory
perspective.”

Sarah-Louise MacDonald
Executive Director, Synergy Group

Watch Now
Play Video


CAPABILITIES NO ENTERPRISE FORMS AUTOMATION SOLUTION SHOULD BE WITHOUT

Companies have long sought to automate intake forms and data collection
processes. When evaluating vendors, you may even consider your own IT developers
as a potential solution. Here are a handful of critical features a viable forms
automation solution should have that internal IT teams struggle to replicate:



Rules-driven data collection

Apply branding elements with no code, including video

Start on one device, continue on another

Multiple signing options

Drag-and-drop design

Capture live photos and upload documentation

Data and approval workflow engine

Usage analytics



"IF I COULD USE ONE WORD TO DESCRIBE SMART COMMUNICATIONS IT WOULD BE 'HELPFUL'.
THE QUALITY OF THE TRAINING THAT I RECEIVED, THE THREE-DAY INTRODUCTORY, AND
ALSO THE ONGOING SUPPORT FROM ALL OF THE TEAMS HAS BEEN GREAT."

– DAVID FISCHER, DIGITAL WORKFLOWS ANALYST, SONIC HEALTHCARE




SMARTIQ AT WORK AROUND THE WORLD

Our global team is committed to supporting your success. Take a look through the
lense of these customers:


Insurance
AON uses SmartIQ to develop their Rural Application Solution
With SmartIQ, Aon's can now deliver proposals in a fraction of the time.
Read the Case Study

Financial Services
SmartIQ: A winning investment
By eliminating manual workflows, the Bancorp realized 750% ROI and increased
loan volumes by 400% with SmartIQ.
View the Solution

Healthcare
Major healthcare provider opts for SmartIQ
SmartIQ provides an appointment scheduling tool to support Covid
vaccinations—and subsequent patient interactions.
Read the Article


EXPERIENCE THE SMARTIQ DIFFERENCE: GET A FREE, PERSONALIZED DEMO

See firsthand how SmartIQ will transform your forms experiences in record time.

Request a DemoLet's Talk
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