urlscan.io logo urlscan.io
SecurityTrails logo

support.eu.dockatot.com Open in urlscan Pro
54.156.195.248  Public Scan

Go To Rescan Add Verdict Report
URL: https://support.eu.dockatot.com/
Submission: On August 16 via automatic, source certstream-suspicious — Scanned from US
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 5 IPs in 1 countries across 3 domains to perform 10 HTTP transactions. The main IP is 54.156.195.248, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.eu.dockatot.com.
TLS certificate: Issued by R10 on August 16th 2024. Valid for: 3 months.
This is the only time support.eu.dockatot.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 54.156.195.248 14618 (AMAZON-AES)
3 2600:9000:21d... 16509 (AMAZON-02)
1 13.226.36.59 16509 (AMAZON-02)
3 18.238.49.105 16509 (AMAZON-02)
2 18.238.50.46 16509 (AMAZON-02)
10 5
1    54.156.195.248 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-156-195-248.compute-1.amazonaws.com
support.eu.dockatot.com
3    2600:9000:21da:ac00:b:1881:c0:21 (United States)

ASN16509 (AMAZON-02, US)
d3eto7onm69fcz.cloudfront.net
1    13.226.36.59 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-226-36-59.ewr53.r.cloudfront.net
d33v4339jhl8k0.cloudfront.net
3    18.238.49.105 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-238-49-105.jfk52.r.cloudfront.net
beacon-v2.helpscout.net
2    18.238.50.46 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-238-50-46.jfk52.r.cloudfront.net
d3hb14vkzrxvla.cloudfront.net
Domain Requested by
3 beacon-v2.helpscout.net support.eu.dockatot.com
beacon-v2.helpscout.net
3 d3eto7onm69fcz.cloudfront.net support.eu.dockatot.com
2 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
1 d33v4339jhl8k0.cloudfront.net support.eu.dockatot.com
1 support.eu.dockatot.com
10 5

This site contains links to these domains. Also see Links.

Domain
eu.dockatot.com
www.helpscout.com
Subject Issuer Validity Valid
support.eu.dockatot.com
R10		 2024-08-16 -
2024-11-14		 3 months crt.sh
*.cloudfront.net
Amazon RSA 2048 M01		 2024-07-30 -
2025-07-03		 a year crt.sh
*.helpscout.net
Amazon RSA 2048 M03		 2024-03-18 -
2025-04-15		 a year crt.sh

This page contains 1 frames:

Primary Page: https://support.eu.dockatot.com/
Frame ID: E13092A7EB3F6B76B693083AFE8FC334
Requests: 9 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

DockATot Q & A

Page Statistics

10
Requests

100 %
HTTPS

20 %
IPv6

3
Domains

5
Subdomains

5
IPs

1
Countries

293 kB
Transfer

356 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

10 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
support.eu.dockatot.com/ 		12 KB
4 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.eu.dockatot.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
54.156.195.248 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-156-195-248.compute-1.amazonaws.com
Software
openresty /
Resource Hash
05e3c4725554ce4493460cd3767c49c86e559ce0dbc3bcd970acb807f0b89fd2

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Fri, 16 Aug 2024 11:29:46 GMT
Server
openresty
Transfer-Encoding
chunked
launch-1722755161314.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/ 		114 KB
115 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1722755161314.css
Requested by
Host: support.eu.dockatot.com
URL: https://support.eu.dockatot.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:21da:ac00:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.eu.dockatot.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Fri, 16 Aug 2024 10:34:53 GMT
via
1.1 7f822cbc5468903ff5582a7c6af4c024.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
EWR53-C1
age
3304
etag
"9b8e550ffc393114031d3f1baadf1907ae21ee1e"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
content-length
117042
x-amz-cf-id
Uj5Wsi7v1mVUBg89NDOCKYrppA-i-P6JZsVLyJdo3eGrLHgsIDRmdg==
2020_FNL_DAT_WHITE_TRANSPARENT.png
d33v4339jhl8k0.cloudfront.net/docs/assets/56f4753cc6979115a34095a9/images/5fb3fb324cedfd001610daa0/ 		5 KB
6 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/56f4753cc6979115a34095a9/images/5fb3fb324cedfd001610daa0/2020_FNL_DAT_WHITE_TRANSPARENT.png
Requested by
Host: support.eu.dockatot.com
URL: https://support.eu.dockatot.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.226.36.59 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-226-36-59.ewr53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
40323e4cbc1886b941eea47f5932b91821361bb0876221a0a228bd33ca60ca60

Request headers

Referer
https://support.eu.dockatot.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Fri, 16 Aug 2024 11:29:47 GMT
via
1.1 b759e26bde22770788987f2078515d9a.cloudfront.net (CloudFront)
last-modified
Tue, 17 Nov 2020 16:32:51 GMT
server
AmazonS3
x-amz-cf-pop
EWR53-C2
etag
"b5af494a98137daf6df71c6bdd478037"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
5534
x-amz-cf-id
VNilkBiw5wx4_aL-SeE2DAjOKac3MpaDqDAlB15hGXK7LGPCoWuwjQ==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/ 		116 KB
116 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: support.eu.dockatot.com
URL: https://support.eu.dockatot.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:21da:ac00:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.eu.dockatot.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Fri, 16 Aug 2024 11:08:48 GMT
via
1.1 7f822cbc5468903ff5582a7c6af4c024.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
EWR53-C1
age
1260
etag
"75eb0f806598ee5b3d36d04be8d34524607dd3b6"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
content-length
118353
x-amz-cf-id
VbiUVVD_HEEQCvG6zHZGbGULcj09E4LyKe8LXz36ot0RVwODSIhB0Q==
/
beacon-v2.helpscout.net/ 		372 B
860 B 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/
Requested by
Host: support.eu.dockatot.com
URL: https://support.eu.dockatot.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.238.49.105 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-238-49-105.jfk52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
b3aa0a2be221ed4bd4261bca01e693e01671799f1564331820802da24d8abd67
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.eu.dockatot.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Fri, 16 Aug 2024 11:28:31 GMT
content-encoding
gzip
via
1.1 2e60669cf4a63082b5e4935391509354.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
JFK52-P3
age
76
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
285
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Wed, 14 Aug 2024 23:09:02 GMT
server
AmazonS3
etag
"cc8868e9d6b32b7134baca01938a16bd"
vary
accept-encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=120, s-maxage=120, public
accept-ranges
bytes
x-amz-cf-id
QyeKVFze27sY9X8JJ5uQoMj4WxTUjXZ80TUisNH9P_Ystb_mVSNYtg==
favicon.ico
d3eto7onm69fcz.cloudfront.net/assets/ico/ 		6 KB
7 KB 		Other
General
Check archive.org
Download Go to
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/ico/favicon.ico
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:21da:ac00:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
17d98e6710de7be1675ce05d1fd5d2b8e9f7965c0ccda46b7b3d674d46da0d04
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.eu.dockatot.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Fri, 16 Aug 2024 10:48:56 GMT
via
1.1 7f822cbc5468903ff5582a7c6af4c024.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
EWR53-C1
age
2484
etag
"de44fdadeb9c0c031139faeeddf5595ad8c3ff5e"
x-cache
Hit from cloudfront
content-type
image/x-icon
cache-control
public, max-age=3600
content-length
6518
x-amz-cf-id
8_oopA3wTA2v3_SJnvGzbXADoP7K5NQ9mpE5m5Sd-AmuB_OCG0ebKQ==
vendor.5fe8f3bc.js
beacon-v2.helpscout.net/static/js/ 		62 KB
23 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.238.49.105 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-238-49-105.jfk52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c615d03cee52e9673053fd8588d0e124a318245eb3e831e8f3a9204c6d3c99f2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.eu.dockatot.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Fri, 16 Aug 2024 11:15:25 GMT
content-encoding
gzip
via
1.1 2e60669cf4a63082b5e4935391509354.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
JFK52-P3
age
862
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
22572
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Wed, 14 Aug 2024 23:09:03 GMT
server
AmazonS3
etag
"a3d10a46a82feffc1fa974df28b56f57"
vary
accept-encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
2CMiItmuu6l4f-brPuX1ywcHDXu94472al5o9qqxuGMXC7se4j8Y8g==
main.b821c34c.js
beacon-v2.helpscout.net/static/js/ 		31 KB
13 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/static/js/main.b821c34c.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.238.49.105 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-238-49-105.jfk52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c175270f721e38a17ccccfff42901ef89f45e14c3d406bc5e0ea7e50e4d0fc62
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.eu.dockatot.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Fri, 16 Aug 2024 09:41:30 GMT
content-encoding
gzip
via
1.1 2e60669cf4a63082b5e4935391509354.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
JFK52-P3
age
6497
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
12423
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Wed, 14 Aug 2024 23:09:03 GMT
server
AmazonS3
etag
"ec530aa4fa8340916aebbc769cc88894"
vary
accept-encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
pa5aXQiEwDnbsDzWSNvO1I3itnSOAD2H1gy4YGRAwePjzfhhedZc-g==
e25e3d9d-bda9-42c3-9aa3-6cc684dc1625
d3hb14vkzrxvla.cloudfront.net/v1/ 		8 KB
9 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/e25e3d9d-bda9-42c3-9aa3-6cc684dc1625
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.238.50.46 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-238-50-46.jfk52.r.cloudfront.net
Software
/
Resource Hash
0301517b898fdaa26763e755d16faaa1f26b9e3ca79f08e321e9c2a44584affc
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

correlationId
3923b79b-f807-4d0b-9d25-4c0f43e25ab6
Helpscout-Release
2.2.212
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36
Accept
application/json, text/plain, */*
Beacon-Device-ID
e87ad6ae-8461-4a16-af7d-242108747371
Referer
https://support.eu.dockatot.com/
Beacon-Device-Instance-ID
76a88b12-d5a0-49bf-a371-36de3f36afde
Helpscout-Origin
Beacon-Embed

Response headers

date
Fri, 16 Aug 2024 11:29:46 GMT
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 ef47ae4ce1b368bee741646b5277e5cc.cloudfront.net (CloudFront)
x-amz-cf-pop
JFK52-P3
x-cache
Miss from cloudfront
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-attachments-hour
10
vary
Origin,Access-Control-Request-Method
content-type
application/json
access-control-allow-origin
https://support.eu.dockatot.com
x-ratelimit-remaining-general-minute
60
access-control-expose-headers
Resource-ID
cache-control
max-age=300
access-control-allow-credentials
true
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-limit-ai-ask-hour
25
x-amz-cf-id
qq4NUA59gPHCEJ-gwqtM_osrYruVKPPEnDT1Cp21aoPhOYjeLbPXmQ==
x-ratelimit-limit-chat-tokens-hour
25
e25e3d9d-bda9-42c3-9aa3-6cc684dc1625
d3hb14vkzrxvla.cloudfront.net/v1/ 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/e25e3d9d-bda9-42c3-9aa3-6cc684dc1625
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.238.50.46 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-238-50-46.jfk52.r.cloudfront.net
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,beacon-device-instance-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://support.eu.dockatot.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, beacon-device-instance-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://support.eu.dockatot.com
allow
GET, HEAD, POST, PUT, DELETE, OPTIONS, TRACE, PATCH
content-length
0
date
Fri, 16 Aug 2024 11:29:46 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 ef47ae4ce1b368bee741646b5277e5cc.cloudfront.net (CloudFront)
x-amz-cf-id
NFpfohbKmb3yYxWEE0fsw4xKHZ3NFq-1EzmFL1rNMdF6b7HSNjBRpQ==
x-amz-cf-pop
JFK52-P3
x-cache
Miss from cloudfront
x-ratelimit-limit-ai-ask-hour
25
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-general-minute
60
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-remaining-general-minute
60
x-ratelimit-remaining-identify-hour
25

Verdicts & Comments Add Verdict or Comment

12 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| Beacon function| hashChanged function| css_browser_selector string| url function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery string| c function| initArticleRatings function| initDocsWebSearch object| beaconJsonp

1 Cookies

Domain/Path Name / Value
support.eu.dockatot.com/ Name: PLAY_SESSION
Value: "455678404d61438ad184d7555efb04f9c13d2374-siteId=5f9c7d9dcff47e0017d2d2f9&hs.session.id=fvebg1k39iwL50xIVengs5tMah4MBKGo4hXX3BAjQiaqWftGgdeUxpQqDTfYvYSu&hs.session.exp=1723894186643"