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itsupport.pearlmangrp.com Open in urlscan Pro
44.217.244.221  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://itsupport.pearlmangrp.com/
Effective URL: https://itsupport.pearlmangrp.com/support/home
Submission: On September 22 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 12 IPs in 2 countries across 7 domains to perform 24 HTTP transactions. The main IP is 44.217.244.221, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is itsupport.pearlmangrp.com.
TLS certificate: Issued by R3 on September 22nd 2023. Valid for: 3 months.
This is the only time itsupport.pearlmangrp.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 4 44.217.244.221 14618 (AMAZON-AES)
2 18.173.154.39 16509 (AMAZON-02)
2 18.173.154.107 16509 (AMAZON-02)
5 18.244.28.69 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
2 65.9.55.44 16509 (AMAZON-02)
1 18.172.153.97 16509 (AMAZON-02)
1 99.84.88.23 16509 (AMAZON-02)
2 2 54.227.157.206 14618 (AMAZON-AES)
2 99.86.91.78 16509 (AMAZON-02)
1 34.230.212.108 14618 (AMAZON-AES)
2 2a00:1450:400... 15169 (GOOGLE)
2 54.165.196.166 14618 (AMAZON-AES)
24 12
4    44.217.244.221 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-44-217-244-221.compute-1.amazonaws.com
itsupport.pearlmangrp.com
2    18.173.154.39 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-173-154-39.muc50.r.cloudfront.net
assets7.freshservice.com
assets10.freshservice.com
2    18.173.154.107 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-173-154-107.muc50.r.cloudfront.net
assets1.freshservice.com
assets5.freshservice.com
5    18.244.28.69 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-244-28-69.cdg52.r.cloudfront.net
assets8.freshservice.com
assets6.freshservice.com
1    2a00:1450:4001:802::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
2    65.9.55.44 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-55-44.arn54.r.cloudfront.net
assets9.freshservice.com
1    18.172.153.97 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-172-153-97.lhr50.r.cloudfront.net
assets3.freshservice.com
1    99.84.88.23 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-99-84-88-23.muc50.r.cloudfront.net
fe-perf-assets.freshworks.com
2    54.227.157.206 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-227-157-206.compute-1.amazonaws.com
attachment.freshservice.com
2    99.86.91.78 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-99-86-91-78.cdg50.r.cloudfront.net
pearlmangrp.attachments.freshservice.com
1    34.230.212.108 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-230-212-108.compute-1.amazonaws.com
pearlmangrp.myfreshworks.com
2    2a00:1450:4001:806::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
2    54.165.196.166 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-165-196-166.compute-1.amazonaws.com
rum.haystack.es
Apex Domain
Subdomains		 Transfer
16 freshservice.com
assets7.freshservice.com — Cisco Umbrella Rank: 140712
assets1.freshservice.com — Cisco Umbrella Rank: 140527
assets8.freshservice.com — Cisco Umbrella Rank: 142059
assets9.freshservice.com — Cisco Umbrella Rank: 142566
assets3.freshservice.com — Cisco Umbrella Rank: 140216
assets10.freshservice.com — Cisco Umbrella Rank: 142565
attachment.freshservice.com — Cisco Umbrella Rank: 190740
pearlmangrp.attachments.freshservice.com
assets5.freshservice.com — Cisco Umbrella Rank: 140217
assets6.freshservice.com — Cisco Umbrella Rank: 141375
505 KB
4 pearlmangrp.com
itsupport.pearlmangrp.com
132 KB
2 haystack.es
rum.haystack.es — Cisco Umbrella Rank: 64528
2 gstatic.com
fonts.gstatic.com
31 KB
1 myfreshworks.com
pearlmangrp.myfreshworks.com
1 freshworks.com
fe-perf-assets.freshworks.com — Cisco Umbrella Rank: 224553
71 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 113
1 KB
24 7
Domain Requested by
4 itsupport.pearlmangrp.com 1 redirects itsupport.pearlmangrp.com
3 assets8.freshservice.com itsupport.pearlmangrp.com
2 rum.haystack.es fe-perf-assets.freshworks.com
2 fonts.gstatic.com fonts.googleapis.com
2 assets6.freshservice.com assets3.freshservice.com
itsupport.pearlmangrp.com
2 pearlmangrp.attachments.freshservice.com itsupport.pearlmangrp.com
2 attachment.freshservice.com 2 redirects
2 assets9.freshservice.com itsupport.pearlmangrp.com
1 assets5.freshservice.com itsupport.pearlmangrp.com
1 pearlmangrp.myfreshworks.com itsupport.pearlmangrp.com
1 assets10.freshservice.com itsupport.pearlmangrp.com
1 fe-perf-assets.freshworks.com itsupport.pearlmangrp.com
1 assets3.freshservice.com itsupport.pearlmangrp.com
1 fonts.googleapis.com itsupport.pearlmangrp.com
1 assets1.freshservice.com itsupport.pearlmangrp.com
1 assets7.freshservice.com itsupport.pearlmangrp.com
24 16

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
support.freshservice.com
Subject Issuer Validity Valid
itsupport.pearlmangrp.com
R3		 2023-09-22 -
2023-12-21		 3 months crt.sh
*.freshservice.com
Amazon RSA 2048 M01		 2023-09-22 -
2024-10-20		 a year crt.sh
upload.video.google.com
GTS CA 1C3		 2023-09-04 -
2023-11-27		 3 months crt.sh
*.freshworks.com
Amazon RSA 2048 M01		 2023-07-15 -
2024-08-12		 a year crt.sh
*.myfreshworks.com
Amazon RSA 2048 M01		 2023-02-07 -
2024-03-07		 a year crt.sh
*.gstatic.com
GTS CA 1C3		 2023-09-04 -
2023-11-27		 3 months crt.sh
rum.haystack.es
Amazon RSA 2048 M02		 2023-02-21 -
2024-03-21		 a year crt.sh

This page contains 1 frames:

Primary Page: https://itsupport.pearlmangrp.com/support/home
Frame ID: DBF1CF2B6AD798BF7FCA717189227CAC
Requests: 23 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Support : IT Support

Page URL History Show full URLs

  1. https://itsupport.pearlmangrp.com/ HTTP 302
    https://itsupport.pearlmangrp.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

24
Requests

92 %
HTTPS

15 %
IPv6

7
Domains

16
Subdomains

12
IPs

2
Countries

737 kB
Transfer

2924 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://itsupport.pearlmangrp.com/ HTTP 302
    https://itsupport.pearlmangrp.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 11
  • https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjMwMDE5MTc1ODMsImRvbWFpbiI6InBlYXJsbWFuZ3JwLmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.Wklr-l6Ojwq2pWVm8H3NAZAgRvsfM15xD_3AMWmkT6w HTTP 302
  • https://pearlmangrp.attachments.freshservice.com/data/helpdesk/attachments/production/23001917583/original/Pearlman%20Group%20Stacked%20Logo%20No%20Background%20Shadow.png?Expires=1695406834&Signature=UTedqFMtiCwo58ByyiHeDVK0zswP~Ev-K7joRXiqfSbVmgfQ3MFuv8ifBSh0hOkHn5OPrJLnlxjuThbSCHkUCiGVqONlm22T1YbRhvZ79mRDUoblBVQGfuul9emB7r-fZmDDSv-f8qWQ3RSsQO4xqSjFIZWLRWfz6-Z3C29i4U8PztiwtSfOb-n3ae-j-H1aYg5tgTqgJ4rZkiG-CK8LbyaEr4mpn7kdA4ECK36NvvvctrCfxUgoj0w3PqSm31vjmLqJtC8lNhaULeEzJ2~sonOjjBNmw3CNBbufthwUz7OdJOwWUQP2Zbs~Xf6u3~CzpWuVskXOiKyYnuL02NsNUQ__&Key-Pair-Id=APKAIPHBXWY2KT5RCMPQ
Request Chain 16
  • https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjMwMDE5MTcxODcsImRvbWFpbiI6InBlYXJsbWFuZ3JwLmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.uLWPaIuJcUSpqBqRSmf2LNJv6_wKy7A0Phf28IDy4RM HTTP 302
  • https://pearlmangrp.attachments.freshservice.com/data/helpdesk/attachments/production/23001917187/original/header_banner.png?Expires=1695406834&Signature=AGKFMjxrl0Y5Kin-wuLjH5LQnZNweRHQibJzdmG9MtDP2fFsYcTlmderrqjVFoKBGVoQELx7E7gYwlb2KKNLRUCFYXsa~V8Kz9c74hP0txL1hqtRUNjZntXpSUoJVmbexfRi8uaeN5L5Ae7Gnc~HXFFa-Ejo4qcLm5eky-XCXxJlojdEcub8MhRQF1z6P6NfMkEhE6xYCdl64c4I1A2-T9BgMNKgQYVa2NVXtmXtS2Rfw-EurYPyEg6K5YqOFl-xTlBmN2~dcaljKHnCni3eTH7o3bYlTP5305iYGHp-eaRU1cFCPbbc8dzHBC0lnalB9UkK-gbETPK9E0uO9HWCMQ__&Key-Pair-Id=APKAIPHBXWY2KT5RCMPQ

24 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
itsupport.pearlmangrp.com/support/
Redirect Chain
  • https://itsupport.pearlmangrp.com/
  • https://itsupport.pearlmangrp.com/support/home
111 KB
32 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://itsupport.pearlmangrp.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.217.244.221 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-44-217-244-221.compute-1.amazonaws.com
Software
fwe /
Resource Hash
7a72b5a00dacd6575ae1332d30a232c068f60e2342a4e4a30bb9359b6918ee0e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, private, no-store
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Fri, 22 Sep 2023 18:18:33 GMT
etag
W/"7a72b5a00dacd6575ae1332d30a232c0"
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-download-options
noopen
x-envoy-upstream-service-time
67
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
true
x-permitted-cross-domain-policies
none
x-ratelimit-remaining
499
x-ratelimit-total
500
x-ratelimit-used-currentrequest
1
x-request-id
ffb515f2-49b2-437a-9410-70ed16678f8a
x-runtime
0.058298
x-trace-id
00-3017f475622e44de685758579c6a651c-7a4f84f86990f1f9-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store
content-type
text/html; charset=utf-8
date
Fri, 22 Sep 2023 18:18:33 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://itsupport.pearlmangrp.com/support/home
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-download-options
noopen
x-envoy-upstream-service-time
17
x-frame-options
SAMEORIGIN
x-permitted-cross-domain-policies
none
x-request-id
502ed999-5b63-49ac-8d65-271ad275b984
x-runtime
0.012932
x-trace-id
00-f3743b01436219c5438ba489132ff530-04818011ece97189-00
x-xss-protection
1; mode=block
i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets7.freshservice.com/assets/cdn/ 		10 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets7.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: itsupport.pearlmangrp.com
URL: https://itsupport.pearlmangrp.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.173.154.39 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-173-154-39.muc50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://itsupport.pearlmangrp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date
Sun, 18 Jun 2023 18:04:12 GMT
x-amz-version-id
bTg_8tQj0ltzRpVjOmuzOT_PUTPs0qXD
content-encoding
br
via
1.1 9564791ed47030dad53c797ee814c66e.cloudfront.net (CloudFront)
x-amz-cf-pop
MUC50-P3
age
8295262
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:58:04 GMT
server
AmazonS3
etag
W/"2ec07a935c2a4197981dd0f586028437"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=31557600
x-amz-cf-id
8TO_kbDhxezIm0_bdqMSgShjmUvPXgSP4XI0vEKV_XROc5rLliMpjA==
expires
Sat, 19 Nov 2022 14:58:03 GMT
en-portal-a235191162d209417f9f869b5cec7540f7217f222f7491ff83f41ad1f3d06eb7.js
assets1.freshservice.com/assets/cdn/i18n/ 		53 KB
15 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets1.freshservice.com/assets/cdn/i18n/en-portal-a235191162d209417f9f869b5cec7540f7217f222f7491ff83f41ad1f3d06eb7.js
Requested by
Host: itsupport.pearlmangrp.com
URL: https://itsupport.pearlmangrp.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.173.154.107 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-173-154-107.muc50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a235191162d209417f9f869b5cec7540f7217f222f7491ff83f41ad1f3d06eb7

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://itsupport.pearlmangrp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date
Thu, 07 Sep 2023 11:21:22 GMT
content-encoding
gzip
via
1.1 2dd902cd86ee8f22d66046533880d3e8.cloudfront.net (CloudFront)
x-amz-version-id
bcHrqZQ33lM1.P8IT17Uu81BcOiFfRaB
x-amz-cf-pop
MUC50-P3
age
1321032
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
14740
last-modified
Thu, 07 Sep 2023 07:52:48 GMT
server
AmazonS3
etag
"c80e00b53d77b3baa97bb761ad2f4289"
content-type
application/javascript
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
y3Q57CzgiWU1Bx72QSkI4xgM1Tt6XRpf9YqQ_v5ha3bSP7XCuDpqxg==
expires
Fri, 06 Sep 2024 13:52:47 GMT
theme.css
itsupport.pearlmangrp.com/support_v2/ 		611 KB
94 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://itsupport.pearlmangrp.com/support_v2/theme.css?v=FS871695401237
Requested by
Host: itsupport.pearlmangrp.com
URL: https://itsupport.pearlmangrp.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.217.244.221 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-44-217-244-221.compute-1.amazonaws.com
Software
fwe /
Resource Hash
effd2bd63473ccf79b7090b1fba9cbab4c810d629705d6af4f61ca3068d274e9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://itsupport.pearlmangrp.com/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date
Fri, 22 Sep 2023 18:18:33 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
content-encoding
gzip
x-permitted-cross-domain-policies
none
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
status
200 OK
x-envoy-upstream-service-time
30
x-xss-protection
1; mode=block
x-request-id
d0417279-7f52-94a3-95ff-4cc5d9729b9f
x-trace-id
00-381c21d7290b64a780c064b54772cdcc-7a734f5b59528bb8-01
x-runtime
0.022970
referrer-policy
strict-origin-when-cross-origin
server
fwe
etag
W/"effd2bd63473ccf79b7090b1fba9cbab"
x-download-options
noopen
x-frame-options
SAMEORIGIN
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
content-type
text/css; charset=utf-8
cache-control
max-age=5259492, public
csat-response-f95d6e32db666c19c58455458baf118bc082039b4d99e77dbbb64bd592b0cac5.css
assets8.freshservice.com/assets/cdn/ 		26 KB
6 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets8.freshservice.com/assets/cdn/csat-response-f95d6e32db666c19c58455458baf118bc082039b4d99e77dbbb64bd592b0cac5.css
Requested by
Host: itsupport.pearlmangrp.com
URL: https://itsupport.pearlmangrp.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.28.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-28-69.cdg52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
f95d6e32db666c19c58455458baf118bc082039b4d99e77dbbb64bd592b0cac5

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://itsupport.pearlmangrp.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36

Response headers

date
Sun, 16 Jul 2023 18:08:04 GMT
content-encoding
gzip
via
1.1 9d9c345426ab0504ecf77f87ed9b34d8.cloudfront.net (CloudFront)
x-amz-version-id
lgybuRsyMkX5lO.B_Ayq9hWlGuuEMa5u
x-amz-cf-pop
CDG52-P5
age
5875829
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
5183
last-modified
Tue, 10 Jan 2023 10:49:23 GMT
server
AmazonS3
etag
"0f29d27bb68513a0f783482456e1b223"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
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css2
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General
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https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Requested by
Host: itsupport.pearlmangrp.com
URL: https://itsupport.pearlmangrp.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Response headers

strict-transport-security
max-age=31536000
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content-encoding
gzip
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expires
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Requested by
Host: itsupport.pearlmangrp.com
URL: https://itsupport.pearlmangrp.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.55.44 Seattle, United States, ASN16509 (AMAZON-02, US),
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Software
AmazonS3 /
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User-Agent
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server
AmazonS3
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vary
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General
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URL: https://itsupport.pearlmangrp.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.172.153.97 , United States, ASN16509 (AMAZON-02, US),
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content-encoding
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server
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https://assets8.freshservice.com/assets/cdn/portal_v2_print-172ef96a2edf9511d1991962dced900d7886f7804c375d350910bdf55a5160ea.css
Requested by
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URL: https://itsupport.pearlmangrp.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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server
AmazonS3
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71 KB 		Script
General
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https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.5.js
Requested by
Host: itsupport.pearlmangrp.com
URL: https://itsupport.pearlmangrp.com/support/home
Protocol
H2
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TLS 1.3, , AES_128_GCM
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Response headers

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General
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H2
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TLS 1.3, , AES_128_GCM
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General
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URL: https://itsupport.pearlmangrp.com/support/home
Protocol
H2
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TLS 1.3, , AES_128_GCM
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21 KB
22 KB 		Image
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https://pearlmangrp.attachments.freshservice.com/data/helpdesk/attachments/production/23001917583/original/Pearlman%20Group%20Stacked%20Logo%20No%20Background%20Shadow.png?Expires=1695406834&Signature=UTedqFMtiCwo58ByyiHeDVK0zswP~Ev-K7joRXiqfSbVmgfQ3MFuv8ifBSh0hOkHn5OPrJLnlxjuThbSCHkUCiGVqONlm22T1YbRhvZ79mRDUoblBVQGfuul9emB7r-fZmDDSv-f8qWQ3RSsQO4xqSjFIZWLRWfz6-Z3C29i4U8PztiwtSfOb-n3ae-j-H1aYg5tgTqgJ4rZkiG-CK8LbyaEr4mpn7kdA4ECK36NvvvctrCfxUgoj0w3PqSm31vjmLqJtC8lNhaULeEzJ2~sonOjjBNmw3CNBbufthwUz7OdJOwWUQP2Zbs~Xf6u3~CzpWuVskXOiKyYnuL02NsNUQ__&Key-Pair-Id=APKAIPHBXWY2KT5RCMPQ
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H2
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General
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Full URL
https://pearlmangrp.myfreshworks.com/api/v2/users/589472035048943636/image?variant=SMALL
Requested by
Host: itsupport.pearlmangrp.com
URL: https://itsupport.pearlmangrp.com/support/home
Protocol
H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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Response headers
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General
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Full URL
https://assets5.freshservice.com/assets/portal_v2/solutions-b92af929b22b50b2f6d6330b65daea638744f33bf88b1a6716dfc155539dcba4.svg
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Host: itsupport.pearlmangrp.com
URL: https://itsupport.pearlmangrp.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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accept-language
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Response headers

date
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x-amz-cf-pop
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last-modified
Fri, 19 Nov 2021 08:53:04 GMT
server
AmazonS3
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H2
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TLS 1.3, , AES_128_GCM
Server
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x-amz-version-id
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https://assets6.freshservice.com/assets/cdn/crypto-js-bdc0a968e490098b357836f775d77c00443ed4928d7b5557dc2ee40fbde67209.js?_=1695406714083
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H2
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TLS 1.3, , AES_128_GCM
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Response headers

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x-amz-version-id
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x-amz-cf-pop
CDG52-P5
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x-amz-server-side-encryption
AES256
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server
AmazonS3
etag
W/"4faf97c64f295c68c0bfb74effa2c4c7"
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x-amz-cf-id
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expires
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Protocol
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Response headers

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x-amz-version-id
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x-content-type-options
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content-type
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H2
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Response headers

date
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x-content-type-options
nosniff
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server
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General
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https://fonts.gstatic.com/s/roboto/v30/KFOlCnqEu92Fr1MmWUlfBBc4.woff2
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Host: fonts.googleapis.com
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H2
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Name Value
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Request headers

Referer
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accept-language
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
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content-security-policy-report-only
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cross-origin
alt-svc
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last-modified
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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content-type
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expires
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General
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Full URL
https://itsupport.pearlmangrp.com/assets/portal_v2/glyphs-portal_69ccd204c66ace88b11c5ffefc84fe10.woff2
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Host: itsupport.pearlmangrp.com
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Protocol
H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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Software
fwe /
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Request headers

Referer
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https://itsupport.pearlmangrp.com
accept-language
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Response headers

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date
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last-modified
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nel
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server
fwe
etag
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report-to
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1 KB 		Image
General
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Full URL
https://assets6.freshservice.com/assets/portal_v2/avatar-0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b.svg
Requested by
Host: itsupport.pearlmangrp.com
URL: https://itsupport.pearlmangrp.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.28.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
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Request headers

accept-language
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https://itsupport.pearlmangrp.com/
User-Agent
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Response headers

date
Mon, 21 Aug 2023 05:32:16 GMT
x-amz-version-id
K_YgRJ8A_j3TrTToZoKD0dfAfHu8KahX
content-encoding
br
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x-amz-cf-pop
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AES256
x-cache
Hit from cloudfront
last-modified
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server
AmazonS3
etag
W/"a7a2ef0980b9f4d5dc288853ff1de601"
vary
Accept-Encoding
content-type
image/svg+xml
cache-control
public, max-age=31557600
x-amz-cf-id
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expires
Sat, 19 Nov 2022 14:53:08 GMT
analytics
rum.haystack.es/freshservice/ 		0
0 		Fetch
General
Check archive.org
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Full URL
https://rum.haystack.es/freshservice/analytics
Requested by
Host: fe-perf-assets.freshworks.com
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Protocol
H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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Software
fwe /
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Request headers

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https://itsupport.pearlmangrp.com/
x-auth-token
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accept-language
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Response headers

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date
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nel
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server
fwe
vary
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report-to
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x-request-id
23157c21-e2eb-96b5-8411-25cf75b09b44
analytics
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General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshservice/analytics
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.165.196.166 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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Software
fwe /
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Request headers

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cors
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Response headers

access-control-allow-credentials
true
access-control-allow-headers
X-Requested-With,X-Auth-Token,Content-Type,Accept,Origin
access-control-allow-methods
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access-control-allow-origin
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nel
{ "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
report-to
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server
fwe
x-envoy-upstream-service-time
1
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Verdicts & Comments Add Verdict or Comment

240 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| documentPictureInPicture object| portal object| I18n object| MODULE_NAME_PATTERN object| customTranslations undefined| USER_INFO object| PORTAL object| FEATURES object| TEMP_FLAGS object| LOGIN object| HOME_DATA object| PAGE_DATA object| ASSET_PATH undefined| IRIS_DATA object| DATE_FORMATS object| NOTIFICATIONS_DATA string| TICKET_SITE_KEY object| LAB_URL_LIST object| CLOUD_INTEGRATIONS string| BUSINESS_RULES_CDN string| CSAT_RESPONSE_CDN string| ITIL_ASSET_ASSOCIATION_CDN object| UTIL_DATA object| CUSTOM_PAGES boolean| isPortalDesignerEnabled number| HTTP_STATUS string| API_V2_PATH object| SIGNUP function| _classCallCheck function| _defineProperties function| _createClass function| FSAccordian function| AppMenuActions function| FSAttachments function| FSToastr function| SideModalActions function| TabMenu function| portalHeader function| replaceCustomTemplates function| setPageConfigs function| redirectToV1Layout function| redirectToAgentPortal function| announcementDetail function| announcementsList function| closeSideModal function| articleView function| ArticlesList function| articlesList function| clearArticlesList function| CatalogList function| catalogList function| destroyCatalogList function| catalogImgErr function| clearChangeList function| home function| Login function| login function| notFound function| passwordReset function| portalSearch function| portalSearchPage function| closePortalSearch function| ProfileEdit function| profileEdit function| ServiceRequestCatalog function| serviceRequest function| clearBusinessRules function| Signup function| signup function| solutionHome function| destroySolutionHome function| clearTicketList function| ticketNew function| closeAssociateAsset function| ticketShow function| assoAssetInit function| updateAssetCount function| getSelectedAsset function| addEventRmvAsset function| showFlashMessages function| unescapeHtml function| setPageName function| mimicPageChange function| hasAccess function| updateNavStatus function| executeTimeAgo function| roundToTwo function| getFileSize function| performServerCall function| handleError function| shift function| unique_code function| fsImageHandler function| conv_imgerror function| setRandomId function| debounce function| Template function| getQueryString function| getServiceItemLocations function| frameLocationLFOptions function| getParameterByName function| invokeFroala function| getTimeFormat function| getDateFormat function| getTime function| addSwitchPortalMenuEvent function| escapeHtml function| moveArrayElement function| uuid function| findValueFromPath function| customTranslate function| isCardVisible function| toISOString function| initGlobalMethods function| imageTagConstructor function| setAria function| toggleAria function| triggerFSEvent function| triggerEvent function| DateInterval function| getFormatedDate function| PortalTabs function| isValidEmail function| showNumFieldErrorMessage function| iFrameRequest object| custom_helper function| $t function| NestedField function| $H object| SimpleSwitch function| Sticky object| AppMenu function| FSModal function| FsPageless object| DEFAULT_TOOLTIP_CONFIG function| FsTooltip function| FsPagination object| DEFAULT_POWER_SELECT_CONFIG function| PowerSelect object| SideModal object| API_URLS object| API_DATA_KEYS object| FS_DATE_FORMATS object| FROALA_OPTIONS object| LOGIN_FORM_VALIDATION object| FORGOT_FORM_VALIDATION object| MENU_ENTRIES object| REQUEST_MENU object| NAV_PAGE_MAP object| CARDS object| initialCardsArray object| PAGE_URLS number| PROMISE_TIMEOUT object| CURR_PAGE_CONTEXT number| CURR_RANDOM number| ATTACHMENT_LIMIT number| TIME_CONSTANT object| GLOBAL_SEARCH boolean| CUSTOM_EVENTS_ON_JQUERY string| ATTACHMENT_LIMIT_INFO object| EMAIL_REGEX object| PAGE_NAME object| UNAUTH_PAGES object| EXCL_UNAUTH object| CLOUD_CONSTANT object| V2_SKINNED_PAGE_TOKENS object| APPROVALS_STATUSES object| APPROVAL_TYPES object| PAGINATE_CALLBACKS number| MINI_PARA_CHAR_LIMIT object| WORKSPACE_IDS object| SR_TYPES object| LAYOUT_TEMPLATES object| PAGES_TEMPLATES object| PARTIALS object| DOC_BODY object| PAGE_MAIN function| Router boolean| FWAnalyticsSequentialPageLoad undefined| announcementCtx function| approvalList object| CHANGE_SORT function| changeList object| TICKET_SORT function| ticketList function| incidentDynamicSections function| requesterFieldBuilder function| serviceRequestUpdate function| InitiateAddPeople function| ticketExport object| DEAFULT_TICKET_BUILDER_OPTIONS function| TicketFieldsBuilder function| ticketForm object| businessRulesFormValidator undefined| loader undefined| workspaceId function| ticketUpdate undefined| LOCATIONS function| getParams function| unescapeHTMLEntities object| NORMAL_KEY_TARGETS object| KEYS function| a11yFocusHelper object| CcFieldUtils object| FSEVENTS object| DEFAULT_EVENT_OPTS boolean| n object| DateUtils object| GLOBAL_CONTEXT_FOR_TEMPLATES object| COMPONENT_TEMPLATES number| version string| _partial object| PortalFormBuilder function| DatePicker function| DatePickerDay function| CalendarButtonInput function| TimePicker function| $ function| jQuery object| $LAB object| Handlebars function| FroalaEditor object| HBSUtils object| HandlebarsTemplates function| page function| Minigrid object| ALL_CARDS object| NAV_MENU object| portalUtils object| A11yFocusHelper function| ParentChildAutoFillHelper function| ExtRequestedForLookup object| analyticsCollectorConfig object| FW_RUM number| ANALYTICS_INTERFACE_HISTORY_LENGTH function| parcelRequire object| FW_RUM_SSR_ADAPTER string| href string| pathname object| fsCryptoJS

3 Cookies

Domain/Path Name / Value
itsupport.pearlmangrp.com/ Name: _x_m
Value: x_m
itsupport.pearlmangrp.com/ Name: _x_d
Value: x_3
itsupport.pearlmangrp.com/ Name: _itildesk_session
Value: Ylhod1d6WVB6SlBtSzhxT3JkZW0vYVlaNXdYeklTZUxCVnAyc1hlTDF1VGpMcXZlYXl2NXA1OWJyVkdmZ29kV0F1WmRwZ1ZMZ3JldWhMQm1pekRRazRJdERxaFRNYWs4ZVBVWGp2OEViN1NIQnpFWDc5ZlZHaFBnVVVqaWVBRERMcmEwTG5IclJtc3NBd052a214VmFHQkZYdGRtT090ZTFwTE8rR0xGUVlFWkh2dkFRenJhRVpWUmExWW83QzQyLS1EVmZaMWpoa1pzV21TTFpFaXVjTzVnPT0%3D--1291725e4a18e25f58a7526650481454c300565e

1 Console Messages

Source Level URL
Text
network error URL: https://pearlmangrp.myfreshworks.com/api/v2/users/589472035048943636/image?variant=SMALL
Message:
Failed to load resource: the server responded with a status of 401 ()

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshservice.com
assets10.freshservice.com
assets3.freshservice.com
assets5.freshservice.com
assets6.freshservice.com
assets7.freshservice.com
assets8.freshservice.com
assets9.freshservice.com
attachment.freshservice.com
fe-perf-assets.freshworks.com
fonts.googleapis.com
fonts.gstatic.com
itsupport.pearlmangrp.com
pearlmangrp.attachments.freshservice.com
pearlmangrp.myfreshworks.com
rum.haystack.es
18.172.153.97
18.173.154.107
18.173.154.39
18.244.28.69
2a00:1450:4001:802::200a
2a00:1450:4001:806::2003
34.230.212.108
44.217.244.221
54.165.196.166
54.227.157.206
65.9.55.44
99.84.88.23
99.86.91.78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