support.anydesk.com
Open in
urlscan Pro
2606:2c40::c73c:671c
Public Scan
Submitted URL: https://help.anydesk.com/share?utm_medium=app&utm_source=adwin
Effective URL: https://support.anydesk.com/knowledge/connecting-to-a-remote-client?utm_medium=app&utm_source=adwin
Submission: On April 06 via manual from PH — Scanned from DE
Effective URL: https://support.anydesk.com/knowledge/connecting-to-a-remote-client?utm_medium=app&utm_source=adwin
Submission: On April 06 via manual from PH — Scanned from DE
Form analysis 2 forms found in the DOM
/knowledge/kb-search-results
<form action="/knowledge/kb-search-results">
<input type="text" class="kb-mobile-search__input kb-search__input" name="term" autocomplete="off" placeholder="Search for answers">
<input type="hidden" name="ref" value="55389845906">
</form>/knowledge/kb-search-results
<form action="/knowledge/kb-search-results">
<input type="text" class="kb-search__input" name="term" autocomplete="off" placeholder="Search for answers" required="">
</form>Text Content
This website stores cookies on your computer. These cookies are used to collect
information about how you interact with our website and allow us to remember
you. We use this information in order to improve and customize your browsing
experience and for analytics and metrics about our visitors both on this website
and other media. To find out more about the cookies we use, see our Privacy
Policy
If you decline, your information won’t be tracked when you visit this website. A
single cookie will be used in your browser to remember your preference not to be
tracked.
Cookies settings
Accept All Decline All
Help Center
English
* Deutsch
* Español
* Français
* Italiano
* 日本語
* 한국어
* Português - Brasil
* 简体中文
* 中文 - 繁體
* Status
* Deutsch
* Español
* Français
* Italiano
* 日本語
* 한국어
* Português - Brasil
* 简体中文
* 中文 - 繁體
Connecting to a Remote Client
* Getting Started
* Quick Start Guide
* Licensing
* Payment
* Account
* Installation
* Connecting to a Remote Client
* Security
* Glossary
* Contact Support
* Setup
* Settings
* MyAnyDesk Customer Portal
* Custom Client
* Render Performance
* Mirror Driver
* Minimum Requirements
* Features
* Unattended Access
* Permission Profiles
* Administrator Privileges and Elevation (UAC)
* File Manager and File Transfer
* Address Book
* Session Invitation
* Command-Line Interface
* Remote Restart
* Session Recording
* Remote Print
* REST-API
* Wake-On-LAN
* Keyboard & Hotkeys
* Windows Group Policy
* Chat
* URL Handler
* TCP-Tunneling
* Whiteboard
* VPN
* On-Premises
* Mobile Device Management (MDM)
* my.anydesk II
* my.anydesk II Overview
* Team
* Organization
* User Management
* Address Book Management
* Clients
* Sessions
* Builds
* Other Platforms
* AnyDesk for Windows Server
* AnyDesk for macOS
* AnyDesk for Linux / Raspberry Pi / FreeBSD
* AnyDesk for Android/ChromeOS
* AnyDesk for iOS/iPadOS/tvOS
* FAQ
* General
* Contract
* License
* Features
* Advanced
* Troubleshooting
* Error Messages
* Beta testing
Back to home
1. Help Center
2. Getting Started
3. Connecting to a Remote Client
* Getting Started
* Quick Start Guide
* Licensing
* Payment
* Account
* Installation
* Connecting to a Remote Client
* Security
* Glossary
* Contact Support
* Setup
* Settings
* MyAnyDesk Customer Portal
* Custom Client
* Render Performance
* Mirror Driver
* Minimum Requirements
* Features
* Unattended Access
* Permission Profiles
* Administrator Privileges and Elevation (UAC)
* File Manager and File Transfer
* Address Book
* Session Invitation
* Command-Line Interface
* Remote Restart
* Session Recording
* Remote Print
* REST-API
* Wake-On-LAN
* Keyboard & Hotkeys
* Windows Group Policy
* Chat
* URL Handler
* TCP-Tunneling
* Whiteboard
* VPN
* On-Premises
* Mobile Device Management (MDM)
* my.anydesk II
* my.anydesk II Overview
* Team
* Organization
* User Management
* Address Book Management
* Clients
* Sessions
* Builds
* Other Platforms
* AnyDesk for Windows Server
* AnyDesk for macOS
* AnyDesk for Linux / Raspberry Pi / FreeBSD
* AnyDesk for Android/ChromeOS
* AnyDesk for iOS/iPadOS/tvOS
* FAQ
* General
* Contract
* License
* Features
* Advanced
* Troubleshooting
* Error Messages
* Beta testing
CONNECTING TO A REMOTE CLIENT
Table of Contents
How to Access a Remote Client Active Session/Limit Warning Connection Table
A connection request to a remote client can be sent by entering the AnyDesk-ID
or Alias of the remote client in the “Remote Desk” field on the local AnyDesk
window.
Alternatively, one can also be sent by clicking the client tiles found
in Discovery, Favorites, Recent Sessions, as well as the Address Book.
After a request has been made, the user on the local client must enter
the unattended access password to connect if it has been set up on the remote
device, or the user on the remote client must manually accept the connection
request to start the session.
HOW TO ACCESS A REMOTE CLIENT
1. The remote user provides their AnyDesk-ID or Alias found in the “This Desk”
(pre-AnyDesk 7) or "Your Address" (AnyDesk 7+) field.
2. The connecting user then needs to type the ID/Alias from Step 1 into the
“Remote Desk” field. Enter the ID/Alias in the Address-label on the remote
device and request a session.
3. If the connection request is valid, the Accept Window will show up on the
remote device. By accepting the request, the session is established. More
information about the Permissions and Settings for the Accept Window can be
found in Permission Profiles and Interactive Access respectively.
Back to Top
ACTIVE SESSION/LIMIT WARNING
Upon exceeding the session limit of your current license, AnyDesk displays a
warning with a list of active sessions for that particular AnyDesk client. The
user can then manually terminate the active sessions in that list.
Sessions from other clients registered to the same license are hidden in this
list to avoid surprise terminations. To terminate these sessions, please use the
Sessions tab of your my.anydesk.com customer portal.
Back to Top
CONNECTION TABLE
Here, you can find a table of supported platforms that are compatible with one
another.
From / To Windows macOS Linux FreeBSD Raspberry Pi Android iOS ChromeOS Windows
✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ macOS ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Linux
✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
FreeBSD
✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Raspberry Pi
✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Android ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ iOS¹ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ChromeOS² ✓ ✓ ✓ ✓ ✓
✓ ✓ ✓
¹ Remote Control to iOS/iPadOS devices is not supported.
² Remote Control to ChromeOS devices is not supported.
Back to Top
WAS THIS ARTICLE HELPFUL?
YES NO
RELATED ARTICLES
* INTERACTIVE ACCESS
* LICENSES OVERVIEW
* ACCEPT WINDOW
* ANYDESK-ID AND ALIAS
* ABUSE MANAGEMENT
AnyDesk Help Center
*
*
*
*
*
* Status
* Legal Notice
* Privacy Policy
* Contact Technical Support