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DATA PROTECTION AND PRIVACY
We understand that when you use our cloud services, you’re entrusting us with
one of your most valuable assets—your data.
At Microsoft, we value, protect, and defend data privacy. We believe in
transparency, so that people and organizations can control their data and have
meaningful choices in how it's used. We empower and defend the data privacy
choices of every person who uses our products and services.
Learn about Compliance with the EU transfer Requirements
* Control your data
* Where your data is located
* Securing your data
* Defending your data
Control your data
* Control your data
* Where your data is located
* Securing your data
* Defending your data
YOU CONTROL YOUR DATA
Our time-tested approach to data privacy is grounded in our commitment to give
you control over the data you put in the cloud. In other words, you control your
data. Microsoft guarantees this with the contractual commitments we make to you.
YOUR DATA BELONGS TO YOU
Your data is your business, and you may access, modify, or delete it at any
time. Microsoft will not use your data without your agreement, and when we have
your agreement, we will use your data to provide only the services you have
chosen.
Learn more
STAY PROTECTED BY PRIVACY LAWS
Your control over your data is reinforced by Microsoft compliance with broadly
applicable privacy laws, such as GDPR and privacy standards. These include the
world’s first international code of practice for cloud privacy, ISO/IEC 27018.
Learn more about GDPR Learn more about ISO/IEC 27018
INDEPENDENT AUDIT REPORTS
You have access to independent audit reports of our compliance with privacy
standards. These audit reports also help you meet your own privacy obligations.
Learn more about independent audit reports
DATA PROCESSING ONLY WITH CONSENT
We only process your data based on your agreement and in accordance with the
strict policies and procedures that we have contractually agreed to. We don’t
share your data with advertiser-supported services or mine it for any purposes,
such as marketing research or advertising.
Learn about Microsoft Product Terms
DATA RESTRICTIONS FOR SUBCONTRACTORS
Subcontractors or subprocessors deployed by Microsoft to perform work that
requires access to your data can perform only the functions they were hired to
provide. They’re bound by the same contractual privacy commitments that
Microsoft makes to you. The Microsoft Online Services Subprocessor List
identifies authorized subprocessors who have been audited in advance against a
stringent set of security and privacy requirements.
Learn about subprocessor list notifications
KNOW WHERE YOUR DATA IS LOCATED AND HOW IT’S USED
When you use Microsoft commercial cloud services, we’ll help you choose the
service and data location that’s right for your business.
Learn more
CHOOSE A DATACENTER
Use the tools and options available with Microsoft online services such as
Microsoft Azure, Microsoft Dynamics 365 and Power Platform, and Microsoft 365 to
determine where you want to store your data.
Learn more about Microsoft Azure Learn more about Microsoft Dynamics 365 and
Power Platform
CHOOSE WHERE YOUR DATA RESIDES
Microsoft offers data residency around the world, helping to ensure that
resiliency and compliance requirements can be honored within geographic
boundaries. We back these capabilities with contractual commitments and
transparency regarding how we store and process your data.
Learn more about Microsoft 365 services
WE SECURE YOUR DATA AT REST AND IN TRANSIT
With advanced encryption, Microsoft helps protect your data both at rest and in
transit. Our encryption protocols erect barriers against unauthorized access to
the data, including two or more independent encryption layers to safeguard
against compromises of any one layer.
DATA AT REST
The Microsoft Cloud employs a wide range of encryption capabilities up to
AES-256, giving you the flexibility to choose the solution that’s best for your
business.
DATA IN TRANSIT
Microsoft uses and enables the use of industry-standard encrypted transport
protocols, such as Transport Layer Security (TLS) and Internet Protocol Security
(IPsec).
ENCRYPTION KEYS
All Microsoft-managed encryption keys are properly secured and offer the use of
technologies such as Azure Key Vault to help you control access to passwords,
encryption keys, and other secrets.
WE DEFEND YOUR DATA
Microsoft defends your data through clearly defined and well-established
response policies and processes, strong contractual commitments, and if
necessary, the courts. We believe all government requests for your data should
be addressed to you. We don’t give any government direct or unfettered access to
customer data.
HOW WE RESPOND TO DATA REQUESTS
We will not disclose data to a government or law enforcement agency, except as
you direct or where required by law. Microsoft scrutinizes all government
demands to ensure they are legally valid and appropriate.
HOW WE HANDLE LAW ENFORCEMENT REQUESTS
If Microsoft receives a request for your data, we will promptly notify you and
provide a copy of the request unless legally prohibited from doing so. Moreover,
we will direct the requesting party to seek the data directly from you.
Learn more
OUR CONTRACTUAL COMMITMENTS
Our contractual commitments to our enterprise and public sector customers
include defending your data, which builds on our existing protections. We will
challenge every government request for commercial and public sector customer
data where we can lawfully do so. We have a proven track record of successfully
challenging government demands in the courts when those demands are inconsistent
with the rule of law, and we are transparent about the number of US national
security orders we receive.
Learn more about how far we’ll go Learn more about US national security orders
received
GDPR COMPLIANCE
We stand behind the strength of our GDPR compliance and other data protection
safeguards. To provide added reassurance against liability for our commercial
and public sector customers, we will provide monetary compensation if we
disclose their data in response to a government request in violation of the EU’s
GDPR.
Learn more
OUR PROMISE TO YOU
We are transparent about the specific policies, operational practices, and
technologies that help ensure the privacy of your data in every Microsoft
commercial cloud service.
And we don’t just state these promises—we guarantee them in our standard
contracts for commercial and public sector customers.
Microsoft Product Terms Microsoft Data Protection Addendum
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