aws.communityinsightinitiative.com
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Submitted URL: https://u4179949.ct.sendgrid.net/ls/click?upn=u001.5PN1z1TO58L5PSUTuGoRZo7e-2BC0zdn0OR9DwvvhpRg6TTsgBxhDx2gNkp-2BxDto9ibY6MNJkMsr...
Effective URL: https://aws.communityinsightinitiative.com/survey/s/mmmbrndz/mmm688as/?campaign=e618ae14c80a4520a9da6ace92439614
Submission: On April 29 via manual from SG — Scanned from SG
Effective URL: https://aws.communityinsightinitiative.com/survey/s/mmmbrndz/mmm688as/?campaign=e618ae14c80a4520a9da6ace92439614
Submission: On April 29 via manual from SG — Scanned from SG
Form analysis 1 forms found in the DOM
POST .
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<div class="span3 pull-right">
<div class="hidden-phone">
<a href="" target="_blank">
<img class="hidden-phone pull-left" style="margin-top: -10px; margin-bottom: 10px;" src="https://cth-staging-new.s3.amazonaws.com/images/24/logos/Ingram Micro_196x88.png" vspace="0" border="0">
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<p>
<b>Amazon Web Services</b><br> 410 Terry Ave N <br> Seattle, WA 98109<br>
<a href="https://aws.amazon.com/" target="_blank">aws.amazon.com</a><br> +1 206 266-4064<br>
</p>
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<fieldset class="span9">
<legend>Community Insight Survey </legend>
<div id="questions">
<div class="navbar" style="display: none">
<div class="navbar-inner">
<div class="container">
<ul class="nav nav-pills">
<li class="active"><a href="#step1" data-toggle="tab">Question 1</a></li>
<li><a href="#step2" data-toggle="tab">Question 2</a></li>
<li><a href="#step3" data-toggle="tab">Question 3</a></li>
<li><a href="#step4" data-toggle="tab">Question 4</a></li>
<li><a href="#step5" data-toggle="tab">Question 5</a></li>
<li><a href="#step6" data-toggle="tab">Question 6</a></li>
<li><a href="#step7" data-toggle="tab">Question 7</a></li>
<li><a href="#step8" data-toggle="tab">Question 8</a></li>
<li><a href="#step9" data-toggle="tab">Question 9</a></li>
<li><a href="#step10" data-toggle="tab">Question 10</a></li>
<li><a href="#step11" data-toggle="tab">Question 11</a></li>
<li><a href="#step12" data-toggle="tab">Question 12</a></li>
<li><a href="#step13" data-toggle="tab">Question 13</a></li>
<li><a href="#step14" data-toggle="tab">Question 14</a></li>
<li><a href="#step15" data-toggle="tab">Question 15</a></li>
<li><a href="#step16" data-toggle="tab">Question 16</a></li>
<li><a href="#step17" data-toggle="tab">Question 17</a></li>
<li><a href="#step18" data-toggle="tab">Question 18</a></li>
<li><a href="#step19" data-toggle="tab">Question 19</a></li>
<li><a href="#step20" data-toggle="tab">Question 20</a></li>
<li><a href="#step21" data-toggle="tab">Question 21</a></li>
<li><a href="#step22" data-toggle="tab">Question 22</a></li>
<li><a href="#step23" data-toggle="tab">Question 23</a></li>
<li><a href="#step24" data-toggle="tab">Question 24</a></li>
<li><a href="#step25" data-toggle="tab">Question 25</a></li>
<li><a href="#step26" data-toggle="tab">Question 26</a></li>
<li><a href="#step-last" data-toggle="tab">Information</a></li>
</ul>
</div>
</div>
</div>
<div class="row">
<div id="bar" class="progress progress-striped active span9">
<div class="bar" style="width: 3.7037%;"></div>
</div>
</div>
<div class="row-fluid">
<div class="tab-content">
<div class="tab-pane active" id="step1">
<div class="control-group span9">
<label class="control-label" for="inputtext_4091">
<h3>My organization is part of the following industry:</h3>
</label>
<div class="controls">
<label class="radio" for="options_21422">
<div class="radio" id="uniform-options_21422"><span><input type="radio" name="radio_4091" id="options_21422" value="21422"></span></div> Healthcare
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21423">
<div class="radio" id="uniform-options_21423"><span><input type="radio" name="radio_4091" id="options_21423" value="21423"></span></div> Pharmaceutical
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21424">
<div class="radio" id="uniform-options_21424"><span><input type="radio" name="radio_4091" id="options_21424" value="21424"></span></div> Financial
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21425">
<div class="radio" id="uniform-options_21425"><span><input type="radio" name="radio_4091" id="options_21425" value="21425"></span></div> Manufacturing
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21426">
<div class="radio" id="uniform-options_21426"><span><input type="radio" name="radio_4091" id="options_21426" value="21426"></span></div> Federal Government
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21427">
<div class="radio" id="uniform-options_21427"><span><input type="radio" name="radio_4091" id="options_21427" value="21427"></span></div> Local Government
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21428">
<div class="radio" id="uniform-options_21428"><span><input type="radio" name="radio_4091" id="options_21428" value="21428"></span></div> Education
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21429">
<div class="radio" id="uniform-options_21429"><span><input type="radio" name="radio_4091" id="options_21429" value="21429"></span></div> Information Technology
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21430">
<div class="radio" id="uniform-options_21430"><span><input type="radio" name="radio_4091" id="options_21430" value="21430"></span></div> Service Provider
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21431">
<div class="radio" id="uniform-options_21431"><span><input type="radio" name="radio_4091" id="options_21431" value="21431"></span></div> Retail
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21432">
<div class="radio" id="uniform-options_21432"><span><input type="radio" name="radio_4091" id="options_21432" value="21432"></span></div> Hospitality
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21433">
<div class="radio" id="uniform-options_21433"><span><input type="radio" name="radio_4091" id="options_21433" value="21433"></span></div> Not-for-Profit
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21434">
<div class="radio" id="uniform-options_21434"><span><input type="radio" name="radio_4091" id="options_21434" value="21434"></span></div> Media
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21435">
<div class="radio" id="uniform-options_21435"><span><input type="radio" name="radio_4091" id="options_21435" value="21435"></span></div> Professional Services
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21436">
<div class="radio" id="uniform-options_21436"><span><input type="radio" name="radio_4091" id="options_21436" value="21436"></span></div> Utilities
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21437">
<div class="radio" id="uniform-options_21437"><span><input type="radio" name="radio_4091" id="options_21437" value="21437"></span></div> Distribution/Wholesale
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21438">
<div class="radio" id="uniform-options_21438"><span><input type="radio" name="radio_4091" id="options_21438" value="21438"></span></div> Transportation
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step2">
<div class="control-group span9">
<label class="control-label" for="inputtext_4555">
<h3>Our company's top business priority for the next 12 months is:</h3>
</label>
<div class="controls">
<label class="radio" for="options_24992">
<div class="radio" id="uniform-options_24992"><span><input type="radio" name="radio_4555" id="options_24992" value="24992"></span></div> Increasing top line revenue
</label>
<div style="clear:both"></div>
<label class="radio" for="options_24993">
<div class="radio" id="uniform-options_24993"><span><input type="radio" name="radio_4555" id="options_24993" value="24993"></span></div> Launching new products and/or services
</label>
<div style="clear:both"></div>
<label class="radio" for="options_24994">
<div class="radio" id="uniform-options_24994"><span><input type="radio" name="radio_4555" id="options_24994" value="24994"></span></div> Reducing operating costs or improving margins
</label>
<div style="clear:both"></div>
<label class="radio" for="options_24995">
<div class="radio" id="uniform-options_24995"><span><input type="radio" name="radio_4555" id="options_24995" value="24995"></span></div> Using data more effectively to make better business decisions
</label>
<div style="clear:both"></div>
<label class="radio" for="options_24996">
<div class="radio" id="uniform-options_24996"><span><input type="radio" name="radio_4555" id="options_24996" value="24996"></span></div> Improving customer experience, satisfaction, and/or brand loyalty
</label>
<div style="clear:both"></div>
<label class="radio" for="options_24997">
<div class="radio" id="uniform-options_24997"><span><input type="radio" name="radio_4555" id="options_24997" value="24997"></span></div> Improving customer service through predictive and proactive systems
</label>
<div style="clear:both"></div>
<label class="radio" for="options_24998">
<div class="radio" id="uniform-options_24998"><span><input type="radio" name="radio_4555" id="options_24998" value="24998"></span></div> Aligning operations to better meet customer expectations
</label>
<div style="clear:both"></div>
<label class="radio" for="options_24999">
<div class="radio" id="uniform-options_24999"><span><input type="radio" name="radio_4555" id="options_24999" value="24999"></span></div> Improving internal processes by increasing digital capabilities
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25000">
<div class="radio" id="uniform-options_25000"><span><input type="radio" name="radio_4555" id="options_25000" value="25000"></span></div> Creating new monetization opportunities by increasing capabilities to interpret, leverage, and
integrate data
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25001">
<div class="radio" id="uniform-options_25001"><span><input type="radio" name="radio_4555" id="options_25001" value="25001"></span></div> Accelerating customer engagement
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25002">
<div class="radio" id="uniform-options_25002"><span><input type="radio" name="radio_4555" id="options_25002" value="25002"></span></div> Identifying ways to reduce IT costs while increasing ability to deliver new services internally
and/or to our customers
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step3">
<div class="control-group span9">
<label class="control-label" for="inputtext_4604">
<h3>The best way to overcome our organization's core challenge is to:</h3>
</label>
<div class="controls">
<label class="radio" for="options_25408">
<div class="radio" id="uniform-options_25408"><span><input type="radio" name="radio_4604" id="options_25408" value="25408"></span></div> Improve customer engagement and management
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25409">
<div class="radio" id="uniform-options_25409"><span><input type="radio" name="radio_4604" id="options_25409" value="25409"></span></div> Cut costs without negatively impacting the ability of our business to execute and innovate
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25410">
<div class="radio" id="uniform-options_25410"><span><input type="radio" name="radio_4604" id="options_25410" value="25410"></span></div> Increase client loyalty to improve product upsell and cross-sell
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25411">
<div class="radio" id="uniform-options_25411"><span><input type="radio" name="radio_4604" id="options_25411" value="25411"></span></div> Evaluate product growth trends and analyzing future product/services mix
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25412">
<div class="radio" id="uniform-options_25412"><span><input type="radio" name="radio_4604" id="options_25412" value="25412"></span></div> Provide better collaboration tools to enable innovation and improve team effectiveness
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25413">
<div class="radio" id="uniform-options_25413"><span><input type="radio" name="radio_4604" id="options_25413" value="25413"></span></div> Re-imagine client engagement approaches to accelerate growth
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25414">
<div class="radio" id="uniform-options_25414"><span><input type="radio" name="radio_4604" id="options_25414" value="25414"></span></div> Provide Sales with data-rich business applications that increase sales effectiveness
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25415">
<div class="radio" id="uniform-options_25415"><span><input type="radio" name="radio_4604" id="options_25415" value="25415"></span></div> Create a way to stand out and differentiate our products/services from competitors
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25416">
<div class="radio" id="uniform-options_25416"><span><input type="radio" name="radio_4604" id="options_25416" value="25416"></span></div> Move organization toward a more services oriented company
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25417">
<div class="radio" id="uniform-options_25417"><span><input type="radio" name="radio_4604" id="options_25417" value="25417"></span></div> Improve business operations by using analytics & data-driven insight more effectively
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25418">
<div class="radio" id="uniform-options_25418"><span><input type="radio" name="radio_4604" id="options_25418" value="25418"></span></div> Leverage cloud-based applications to improve operational effectiveness and efficiency
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25419">
<div class="radio" id="uniform-options_25419"><span><input type="radio" name="radio_4604" id="options_25419" value="25419"></span></div> Leverage cloud-based applications to speed up time-to-market
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step4">
<div class="control-group span9">
<label class="control-label" for="inputtext_4103">
<h3>Overall, what is your organization's primary IT priority for the next 12 months?</h3>
</label>
<div class="controls">
<label class="radio" for="options_21517">
<div class="radio" id="uniform-options_21517"><span><input type="radio" name="radio_4103" id="options_21517" value="21517"></span></div> Speeding up the delivery of new services for clients
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21518">
<div class="radio" id="uniform-options_21518"><span><input type="radio" name="radio_4103" id="options_21518" value="21518"></span></div> Speeding up the delivery of new services to increase employee capabilities
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21519">
<div class="radio" id="uniform-options_21519"><span><input type="radio" name="radio_4103" id="options_21519" value="21519"></span></div> Increasing automation in order to reduce the level of manual tasks
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21520">
<div class="radio" id="uniform-options_21520"><span><input type="radio" name="radio_4103" id="options_21520" value="21520"></span></div> Improving business processes
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21521">
<div class="radio" id="uniform-options_21521"><span><input type="radio" name="radio_4103" id="options_21521" value="21521"></span></div> Reducing enterprise costs
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21522">
<div class="radio" id="uniform-options_21522"><span><input type="radio" name="radio_4103" id="options_21522" value="21522"></span></div> Improving workforce effectiveness and productivity
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21523">
<div class="radio" id="uniform-options_21523"><span><input type="radio" name="radio_4103" id="options_21523" value="21523"></span></div> Attracting and retaining new customers
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step5">
<div class="control-group span9">
<label class="control-label" for="inputtext_4605">
<h3>When we aim to reduce costs while maintaining our competitive edge, we encounter the following challenge:</h3>
</label>
<div class="controls">
<label class="radio" for="options_25420">
<div class="radio" id="uniform-options_25420"><span><input type="radio" name="radio_4605" id="options_25420" value="25420"></span></div> Key stakeholders are unaware of our strategy and/or we lack sufficient consensus on the
strategy
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25421">
<div class="radio" id="uniform-options_25421"><span><input type="radio" name="radio_4605" id="options_25421" value="25421"></span></div> Initiatives are often launched without realizing all the impacts across the enterprise
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25422">
<div class="radio" id="uniform-options_25422"><span><input type="radio" name="radio_4605" id="options_25422" value="25422"></span></div> Given the lack of visibility for all initiative impacts, it is difficult to assess full costs,
hard to budget appropriately, and/or get budget requests approved
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25423">
<div class="radio" id="uniform-options_25423"><span><input type="radio" name="radio_4605" id="options_25423" value="25423"></span></div> Leveraging the cloud is a priority, but there is a lack of understanding of the true cost and
complexity
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25424">
<div class="radio" id="uniform-options_25424"><span><input type="radio" name="radio_4605" id="options_25424" value="25424"></span></div> We lack sufficient knowledge regarding our own data - install base, master data
(customer/product), etc.
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25425">
<div class="radio" id="uniform-options_25425"><span><input type="radio" name="radio_4605" id="options_25425" value="25425"></span></div> Lack personnel with the necessary skills to fully and successfully implement our vision
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25426">
<div class="radio" id="uniform-options_25426"><span><input type="radio" name="radio_4605" id="options_25426" value="25426"></span></div> Lack staff capacity, given competing priorities, to implement our vision in a timely way
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25427">
<div class="radio" id="uniform-options_25427"><span><input type="radio" name="radio_4605" id="options_25427" value="25427"></span></div> Perceived risk or lack of comfort when it comes to implementation
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25428">
<div class="radio" id="uniform-options_25428"><span><input type="radio" name="radio_4605" id="options_25428" value="25428"></span></div> Difficulty moving past traditional processes and systems, even though new approaches would
better serve our organization and our clients
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step6">
<div class="control-group span9">
<label class="control-label" for="inputtext_4606">
<h3>Have you used a subscription service to conserve cash, reduce CapEx, or for obsolescence protection?</h3>
</label>
<div class="controls">
<label class="radio" for="options_25429">
<div class="radio" id="uniform-options_25429"><span><input type="radio" name="radio_4606" id="options_25429" value="25429"></span></div> Yes, but it was not cost-effective primarily due to hidden costs and/or an inflexible contract
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25430">
<div class="radio" id="uniform-options_25430"><span><input type="radio" name="radio_4606" id="options_25430" value="25430"></span></div> Yes, but it was not cost-effective primarily due to required administrative tasks on our end
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25431">
<div class="radio" id="uniform-options_25431"><span><input type="radio" name="radio_4606" id="options_25431" value="25431"></span></div> Yes, but the contract included a costly evergreen clause
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25432">
<div class="radio" id="uniform-options_25432"><span><input type="radio" name="radio_4606" id="options_25432" value="25432"></span></div> Yes, but it was not cost-effective due to the vendor's rigid return policy
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25433">
<div class="radio" id="uniform-options_25433"><span><input type="radio" name="radio_4606" id="options_25433" value="25433"></span></div> Yes. It was cost-effective and my team had a good experience with the vendor
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25434">
<div class="radio" id="uniform-options_25434"><span><input type="radio" name="radio_4606" id="options_25434" value="25434"></span></div> Yes. It was cost-effective, but the provider was constantly trying to nickel and dime us
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25435">
<div class="radio" id="uniform-options_25435"><span><input type="radio" name="radio_4606" id="options_25435" value="25435"></span></div> No. My research and/or peers have warned me that it is not cost-effective
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step7">
<div class="control-group span9">
<label class="control-label" for="inputtext_4607">
<h3>Meeting our regulatory compliance requirements is</h3>
</label>
<div class="controls">
<label class="radio" for="options_25436">
<div class="radio" id="uniform-options_25436"><span><input type="radio" name="radio_4607" id="options_25436" value="25436"></span></div> Relatively easy to achieve given our technology and the processes we have in place
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25437">
<div class="radio" id="uniform-options_25437"><span><input type="radio" name="radio_4607" id="options_25437" value="25437"></span></div> We are able to achieve compliance requirements, but we rely heavily on time-intensive efforts
to demonstrate compliance - especially during an audit
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25438">
<div class="radio" id="uniform-options_25438"><span><input type="radio" name="radio_4607" id="options_25438" value="25438"></span></div> Over the last year, we have failed to meet all of our compliance requirements due to gaps in
technology or processes
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25439">
<div class="radio" id="uniform-options_25439"><span><input type="radio" name="radio_4607" id="options_25439" value="25439"></span></div> In our industry, we are subject to strict regulations and need to implement security controls
to guarantee compliance
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25440">
<div class="radio" id="uniform-options_25440"><span><input type="radio" name="radio_4607" id="options_25440" value="25440"></span></div> We have implemented severe controls to comply with regulations and security standards - and we
are meeting those standards
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25441">
<div class="radio" id="uniform-options_25441"><span><input type="radio" name="radio_4607" id="options_25441" value="25441"></span></div> We have implemented severe controls to comply with regulations and security standards - and we
are typically adhering to those standards, but are running into some issues due to legacy systems
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25442">
<div class="radio" id="uniform-options_25442"><span><input type="radio" name="radio_4607" id="options_25442" value="25442"></span></div> We have implemented severe controls to comply with regulations and security standards - and we
are typically adhering to those standards, but are running into some issues due to lack of staff's bandwidth
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25443">
<div class="radio" id="uniform-options_25443"><span><input type="radio" name="radio_4607" id="options_25443" value="25443"></span></div> We have implemented severe controls to comply with regulations and security standards - and we
are typically adhering to those standards, but are running into some issues due to lack of staff's skill set
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step8">
<div class="control-group span9">
<label class="control-label" for="inputtext_4558">
<h3>In terms of achieving your business goals, what is the biggest challenge your organization faces?</h3>
</label>
<div class="controls">
<label class="radio" for="options_25022">
<div class="radio" id="uniform-options_25022"><span><input type="radio" name="radio_4558" id="options_25022" value="25022"></span></div> Lack of staff capacity to build/deploy new products and services in a timely way
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25023">
<div class="radio" id="uniform-options_25023"><span><input type="radio" name="radio_4558" id="options_25023" value="25023"></span></div> Lack of systems to provide data and insight that can be used to make more informed decisions
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25024">
<div class="radio" id="uniform-options_25024"><span><input type="radio" name="radio_4558" id="options_25024" value="25024"></span></div> Information security and privacy
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25025">
<div class="radio" id="uniform-options_25025"><span><input type="radio" name="radio_4558" id="options_25025" value="25025"></span></div> Outdated legacy systems
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25026">
<div class="radio" id="uniform-options_25026"><span><input type="radio" name="radio_4558" id="options_25026" value="25026"></span></div> Challenges supporting and maintaining physical and or software assets
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25027">
<div class="radio" id="uniform-options_25027"><span><input type="radio" name="radio_4558" id="options_25027" value="25027"></span></div> Challenges due to recent merger/acquisition
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25028">
<div class="radio" id="uniform-options_25028"><span><input type="radio" name="radio_4558" id="options_25028" value="25028"></span></div> Lack of maturity of existing IT operations
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25029">
<div class="radio" id="uniform-options_25029"><span><input type="radio" name="radio_4558" id="options_25029" value="25029"></span></div> Perceived risk or lack of comfort when it comes to implementation
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25030">
<div class="radio" id="uniform-options_25030"><span><input type="radio" name="radio_4558" id="options_25030" value="25030"></span></div> Having a roadmap and a strategy, but lack a detailed plan to ensure successful implementation
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25031">
<div class="radio" id="uniform-options_25031"><span><input type="radio" name="radio_4558" id="options_25031" value="25031"></span></div> Amount of internal silos and the number of teams managing systems on their own
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step9">
<div class="control-group span9">
<label class="control-label" for="inputtext_4134">
<h3>What percent of your staff's time is spent improving processes, developing new services, or focusing on some other type of strategic initiative?</h3>
</label>
<div class="controls">
<label class="radio" for="options_21756">
<div class="radio" id="uniform-options_21756"><span><input type="radio" name="radio_4134" id="options_21756" value="21756"></span></div> 5%
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21757">
<div class="radio" id="uniform-options_21757"><span><input type="radio" name="radio_4134" id="options_21757" value="21757"></span></div> 10%
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21758">
<div class="radio" id="uniform-options_21758"><span><input type="radio" name="radio_4134" id="options_21758" value="21758"></span></div> 20%
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21759">
<div class="radio" id="uniform-options_21759"><span><input type="radio" name="radio_4134" id="options_21759" value="21759"></span></div> 30%
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21760">
<div class="radio" id="uniform-options_21760"><span><input type="radio" name="radio_4134" id="options_21760" value="21760"></span></div> 40%
</label>
<div style="clear:both"></div>
<label class="radio" for="options_21761">
<div class="radio" id="uniform-options_21761"><span><input type="radio" name="radio_4134" id="options_21761" value="21761"></span></div> 50%+
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step10">
<div class="control-group span9">
<label class="control-label" for="inputtext_4608">
<h3>When it comes to deploying technology in your environment, what challenges does your team face?</h3>
</label>
<div class="controls">
<label class="radio" for="options_25444">
<div class="radio" id="uniform-options_25444"><span><input type="radio" name="radio_4608" id="options_25444" value="25444"></span></div> Complexity relating to the management of deploying at multiple sites - each with their own
unique set of requirements
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25445">
<div class="radio" id="uniform-options_25445"><span><input type="radio" name="radio_4608" id="options_25445" value="25445"></span></div> Hard to quickly scale resources up and down - designated resources often get pulled off
projects to handle internal fires
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25446">
<div class="radio" id="uniform-options_25446"><span><input type="radio" name="radio_4608" id="options_25446" value="25446"></span></div> Lacking personnel with the right skill sets to successfully deploy in a timely way
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25447">
<div class="radio" id="uniform-options_25447"><span><input type="radio" name="radio_4608" id="options_25447" value="25447"></span></div> Concern about cost-effectiveness - because we often use top tier talent for deployments that
require a lower level of technical skills
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25448">
<div class="radio" id="uniform-options_25448"><span><input type="radio" name="radio_4608" id="options_25448" value="25448"></span></div> Lack the tools needed to monitor the scheduling, tracking, and measuring of progress in a way
that enables us to proactively manage implementation
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25449">
<div class="radio" id="uniform-options_25449"><span><input type="radio" name="radio_4608" id="options_25449" value="25449"></span></div> Difficulty managing multiple partners to ensure accountability throughout project
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step11">
<div class="control-group span9">
<label class="control-label" for="inputtext_4559">
<h3>How many employees are in your organization?</h3>
</label>
<div class="controls">
<label class="radio" for="options_25032">
<div class="radio" id="uniform-options_25032"><span><input type="radio" name="radio_4559" id="options_25032" value="25032"></span></div> 1-1,000
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25033">
<div class="radio" id="uniform-options_25033"><span><input type="radio" name="radio_4559" id="options_25033" value="25033"></span></div> 1,001-5,000
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25034">
<div class="radio" id="uniform-options_25034"><span><input type="radio" name="radio_4559" id="options_25034" value="25034"></span></div> 5,001-10,000
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25035">
<div class="radio" id="uniform-options_25035"><span><input type="radio" name="radio_4559" id="options_25035" value="25035"></span></div> 10,001- 20,000
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25036">
<div class="radio" id="uniform-options_25036"><span><input type="radio" name="radio_4559" id="options_25036" value="25036"></span></div> 20,001 - 50,000
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25037">
<div class="radio" id="uniform-options_25037"><span><input type="radio" name="radio_4559" id="options_25037" value="25037"></span></div> 50,001+
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step12">
<div class="control-group span9">
<label class="control-label" for="inputtext_4609">
<h3>Are professional services companies enabling your organization to achieve its business goals?</h3>
</label>
<div class="controls">
<label class="radio" for="options_25450">
<div class="radio" id="uniform-options_25450"><span><input type="radio" name="radio_4609" id="options_25450" value="25450"></span></div> Yes, they are helping us provide better customer experience
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25451">
<div class="radio" id="uniform-options_25451"><span><input type="radio" name="radio_4609" id="options_25451" value="25451"></span></div> No, they lack depth of knowledge across a wide range of technical competencies
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25452">
<div class="radio" id="uniform-options_25452"><span><input type="radio" name="radio_4609" id="options_25452" value="25452"></span></div> Yes, they are reducing a prior burden on internal resources
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25453">
<div class="radio" id="uniform-options_25453"><span><input type="radio" name="radio_4609" id="options_25453" value="25453"></span></div> No, they lack sufficient knowledge of our particular industry
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25454">
<div class="radio" id="uniform-options_25454"><span><input type="radio" name="radio_4609" id="options_25454" value="25454"></span></div> Yes, they are reducing liability and risk
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25455">
<div class="radio" id="uniform-options_25455"><span><input type="radio" name="radio_4609" id="options_25455" value="25455"></span></div> No, they lack the geographic footprint to meet the needs of our organization
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25456">
<div class="radio" id="uniform-options_25456"><span><input type="radio" name="radio_4609" id="options_25456" value="25456"></span></div> Yes, they are reducing costs, compared to the leveraging of internal resources
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25457">
<div class="radio" id="uniform-options_25457"><span><input type="radio" name="radio_4609" id="options_25457" value="25457"></span></div> No, they lack sufficiently comprehensive processes
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25458">
<div class="radio" id="uniform-options_25458"><span><input type="radio" name="radio_4609" id="options_25458" value="25458"></span></div> Yes, but since they lack a comprehensive library of templates it takes longer to implement
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25459">
<div class="radio" id="uniform-options_25459"><span><input type="radio" name="radio_4609" id="options_25459" value="25459"></span></div> Yes, but their staff provided is relatively junior - takes longer to deploy, which adds costs
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25460">
<div class="radio" id="uniform-options_25460"><span><input type="radio" name="radio_4609" id="options_25460" value="25460"></span></div> Yes, but wish they could help us bridge an organizational divide - beyond technical support
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25461">
<div class="radio" id="uniform-options_25461"><span><input type="radio" name="radio_4609" id="options_25461" value="25461"></span></div> Yes, they are helping us integrate disparate tools and systems
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step13">
<div class="control-group span9">
<label class="control-label" for="inputtext_4561">
<h3>When it comes to achieving business goals through your existing IT infrastructure, which areas are creating the biggest challenge for your organization?</h3>
</label>
<div class="controls">
<label class="radio" for="options_25044">
<div class="radio" id="uniform-options_25044"><span><input type="radio" name="radio_4561" id="options_25044" value="25044"></span></div> Performance analytics and reporting
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25045">
<div class="radio" id="uniform-options_25045"><span><input type="radio" name="radio_4561" id="options_25045" value="25045"></span></div> Implementation of front-end applications
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25046">
<div class="radio" id="uniform-options_25046"><span><input type="radio" name="radio_4561" id="options_25046" value="25046"></span></div> Implementation of back-end applications
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25047">
<div class="radio" id="uniform-options_25047"><span><input type="radio" name="radio_4561" id="options_25047" value="25047"></span></div> Managed services
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25048">
<div class="radio" id="uniform-options_25048"><span><input type="radio" name="radio_4561" id="options_25048" value="25048"></span></div> IT operations
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25049">
<div class="radio" id="uniform-options_25049"><span><input type="radio" name="radio_4561" id="options_25049" value="25049"></span></div> Current IT infrastructure strategy
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25050">
<div class="radio" id="uniform-options_25050"><span><input type="radio" name="radio_4561" id="options_25050" value="25050"></span></div> Requirements definition
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25051">
<div class="radio" id="uniform-options_25051"><span><input type="radio" name="radio_4561" id="options_25051" value="25051"></span></div> Project management
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25052">
<div class="radio" id="uniform-options_25052"><span><input type="radio" name="radio_4561" id="options_25052" value="25052"></span></div> Ongoing enhancements and platform upgrades
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25053">
<div class="radio" id="uniform-options_25053"><span><input type="radio" name="radio_4561" id="options_25053" value="25053"></span></div> Quality assurance and site testing
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25054">
<div class="radio" id="uniform-options_25054"><span><input type="radio" name="radio_4561" id="options_25054" value="25054"></span></div> Difficulty aligning a vision across the organization
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25055">
<div class="radio" id="uniform-options_25055"><span><input type="radio" name="radio_4561" id="options_25055" value="25055"></span></div> Identifying total cost of digital transformation - given all the moving parts and the impacts
across the organization
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25056">
<div class="radio" id="uniform-options_25056"><span><input type="radio" name="radio_4561" id="options_25056" value="25056"></span></div> Prior cost over-runs make executives hesitant to implement new IT initiatives
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step14">
<div class="control-group span9">
<label class="control-label" for="inputtext_4562">
<h3>How would you rate your organization's ability to identify available, underutilized, and unused IT assets - to further optimize operations and create new opportunities to cut costs while further monetizing current assets?</h3>
</label>
<div class="controls">
<label class="radio" for="options_25057">
<div class="radio" id="uniform-options_25057"><span><input type="radio" name="radio_4562" id="options_25057" value="25057"></span></div> We have personnel and systems in place to have complete visibility over all IT assets, and it
directly impacts our business growth and/or substantially improves operations
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25058">
<div class="radio" id="uniform-options_25058"><span><input type="radio" name="radio_4562" id="options_25058" value="25058"></span></div> We have personnel and systems in place to gain complete visibility over IT assets, but we are
not directly impacting business growth and/or improving operations
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25059">
<div class="radio" id="uniform-options_25059"><span><input type="radio" name="radio_4562" id="options_25059" value="25059"></span></div> We have internal resources, but we don't have the systems in place to gain complete visibility
over all IT assets in a way that directly impacts business growth and/or improves operations
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25060">
<div class="radio" id="uniform-options_25060"><span><input type="radio" name="radio_4562" id="options_25060" value="25060"></span></div> We have a vision for gaining visibility into all IT assets in ways that impact business growth
and/or substantially improve operations, but we lack the personnel and/or the systems needed to achieve that goal
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25061">
<div class="radio" id="uniform-options_25061"><span><input type="radio" name="radio_4562" id="options_25061" value="25061"></span></div> We have tried to gain visibility of IT assets and analyze that data in the past, but the
initiative failed to produce tangible results
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25062">
<div class="radio" id="uniform-options_25062"><span><input type="radio" name="radio_4562" id="options_25062" value="25062"></span></div> We have not considered the value of ensuring that we have complete visibility into all IT
assets as a way to impact business growth and/or substantially improve operations
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step15">
<div class="control-group span9">
<label class="control-label" for="inputtext_4610">
<h3>How many different physical locations are being protected today?</h3>
</label>
<div class="controls">
<label class="radio" for="options_25462">
<div class="radio" id="uniform-options_25462"><span><input type="radio" name="radio_4610" id="options_25462" value="25462"></span></div> 1 - 10
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25463">
<div class="radio" id="uniform-options_25463"><span><input type="radio" name="radio_4610" id="options_25463" value="25463"></span></div> 5 - 10
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25464">
<div class="radio" id="uniform-options_25464"><span><input type="radio" name="radio_4610" id="options_25464" value="25464"></span></div> 10 - 20
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25465">
<div class="radio" id="uniform-options_25465"><span><input type="radio" name="radio_4610" id="options_25465" value="25465"></span></div> 21 - 50
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25466">
<div class="radio" id="uniform-options_25466"><span><input type="radio" name="radio_4610" id="options_25466" value="25466"></span></div> 51 - 100
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25467">
<div class="radio" id="uniform-options_25467"><span><input type="radio" name="radio_4610" id="options_25467" value="25467"></span></div> 100+
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step16">
<div class="control-group span9">
<label class="control-label" for="inputtext_4611">
<h3>Does your company have a hybrid work strategy to enable workers from anywhere access company resources and data?</h3>
</label>
<div class="controls">
<label class="radio" for="options_25468">
<div class="radio" id="uniform-options_25468"><span><input type="radio" name="radio_4611" id="options_25468" value="25468"></span></div> Yes, we have a hybrid workplace and staff is able to access company resources and data securely
anywhere and at any time
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25469">
<div class="radio" id="uniform-options_25469"><span><input type="radio" name="radio_4611" id="options_25469" value="25469"></span></div> Yes, we have a hybrid workplace, but our staff is unable to access company resources and data
securely anywhere and at any time due to limitations of legacy infrastructure
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25470">
<div class="radio" id="uniform-options_25470"><span><input type="radio" name="radio_4611" id="options_25470" value="25470"></span></div> Yes, we have a hybrid workplace, but our staff is unable to access company resources and data
securely anywhere and at any time - and this is because we can't securely connect so many devices that are outside of our facilities
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25471">
<div class="radio" id="uniform-options_25471"><span><input type="radio" name="radio_4611" id="options_25471" value="25471"></span></div> No, we don't have a hybrid workplace and our organization is not planning to implement one
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25472">
<div class="radio" id="uniform-options_25472"><span><input type="radio" name="radio_4611" id="options_25472" value="25472"></span></div> No, we don't have a hybrid workplace, but we understand the value of a hybrid workplace and
need to define how to implement one
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step17">
<div class="control-group span9">
<label class="control-label" for="inputtext_4563">
<h3>Are cloud-based applications becoming more prevalent for your organization?</h3>
</label>
<div class="controls">
<label class="radio" for="options_25063">
<div class="radio" id="uniform-options_25063"><span><input type="radio" name="radio_4563" id="options_25063" value="25063"></span></div> Yes, cloud-based applications are increasingly prevalent. We are primarily relying on
applications like 365 and Salesforce. They provide sufficient data protection
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25064">
<div class="radio" id="uniform-options_25064"><span><input type="radio" name="radio_4563" id="options_25064" value="25064"></span></div> Yes, cloud-based applications are increasingly prevalent. We are primarily relying on
applications like 365 and Salesforce. They provide rudimentary data protection that we need to augment. We are able to achieve this seamlessly
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25065">
<div class="radio" id="uniform-options_25065"><span><input type="radio" name="radio_4563" id="options_25065" value="25065"></span></div> Yes, cloud-based applications are increasingly prevalent. We are primarily relying on
applications like 365 and Salesforce. They provide rudimentary data protection that we need to augment. This adds a layer of complexity and/or cost that is an issue we're in the process of solving
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25066">
<div class="radio" id="uniform-options_25066"><span><input type="radio" name="radio_4563" id="options_25066" value="25066"></span></div> Yes, cloud-based applications are increasingly prevalent. We are primarily relying on
applications like 365 and Salesforce. They provide rudimentary data protection that we need to augment. This adds a layer of complexity and/or cost that we are in the process of defining how best to solve
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25067">
<div class="radio" id="uniform-options_25067"><span><input type="radio" name="radio_4563" id="options_25067" value="25067"></span></div> No, cloud-based applications are not being used by our organization in any significant way
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step18">
<div class="control-group span9">
<label class="control-label" for="inputtext_4612">
<h3>When it comes to disaster recovery in the cloud:</h3>
</label>
<div class="controls">
<label class="radio" for="options_25473">
<div class="radio" id="uniform-options_25473"><span><input type="radio" name="radio_4612" id="options_25473" value="25473"></span></div> We can perform all needed disaster recovery functions in the cloud
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25474">
<div class="radio" id="uniform-options_25474"><span><input type="radio" name="radio_4612" id="options_25474" value="25474"></span></div> We can perform all needed disaster recovery functions in the cloud, but we have some data
protection challenges
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25475">
<div class="radio" id="uniform-options_25475"><span><input type="radio" name="radio_4612" id="options_25475" value="25475"></span></div> We can perform most of the needed disaster recovery functions in the cloud, but there are some
gaps
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25476">
<div class="radio" id="uniform-options_25476"><span><input type="radio" name="radio_4612" id="options_25476" value="25476"></span></div> We are in the process of enabling disaster recovery functions in the cloud
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25477">
<div class="radio" id="uniform-options_25477"><span><input type="radio" name="radio_4612" id="options_25477" value="25477"></span></div> It is on our road map
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step19">
<div class="control-group span9">
<label class="control-label" for="inputtext_4613">
<h3>When it comes to on-premises, your organization faces the following critical challenge:</h3>
</label>
<div class="controls">
<label class="radio" for="options_25478">
<div class="radio" id="uniform-options_25478"><span><input type="radio" name="radio_4613" id="options_25478" value="25478"></span></div> Infrastructure silos cause inability to deliver infrastructure for modern applications
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25479">
<div class="radio" id="uniform-options_25479"><span><input type="radio" name="radio_4613" id="options_25479" value="25479"></span></div> Pressure to improve efficiencies to maintain and protect an increasingly complex and large
environment
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25480">
<div class="radio" id="uniform-options_25480"><span><input type="radio" name="radio_4613" id="options_25480" value="25480"></span></div> Difficulty managing a multi-vCenter environment siloed across different geographies, edge
locations, and clouds
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25481">
<div class="radio" id="uniform-options_25481"><span><input type="radio" name="radio_4613" id="options_25481" value="25481"></span></div> Significant amount of time spent on infrastructure operations related to networking and storage
for Kubernetes deployment
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25482">
<div class="radio" id="uniform-options_25482"><span><input type="radio" name="radio_4613" id="options_25482" value="25482"></span></div> Cloud benefits inaccessible to on-premises workloads
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25483">
<div class="radio" id="uniform-options_25483"><span><input type="radio" name="radio_4613" id="options_25483" value="25483"></span></div> A perpetual licensing model comes with complexities and constraints
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step20">
<div class="control-group span9">
<label class="control-label" for="inputtext_4614">
<h3>Is your on-premises infrastructure virtualized?</h3>
</label>
<div class="controls">
<label class="radio" for="options_25484">
<div class="radio" id="uniform-options_25484"><span><input type="radio" name="radio_4614" id="options_25484" value="25484"></span></div> Yes, we use virtualization to optimize resources and increase operational efficiency. But only
a small portion of our infrastructure is virtualized
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25485">
<div class="radio" id="uniform-options_25485"><span><input type="radio" name="radio_4614" id="options_25485" value="25485"></span></div> Yes, we use virtualization to optimize resources and increase operational efficiency. A large
percent of our infrastructure is already virtualized
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25486">
<div class="radio" id="uniform-options_25486"><span><input type="radio" name="radio_4614" id="options_25486" value="25486"></span></div> We see the value of virtualization to optimize resources and increase operational efficiency,
but have only taken small first steps toward virtualization of our core infrastructure
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25487">
<div class="radio" id="uniform-options_25487"><span><input type="radio" name="radio_4614" id="options_25487" value="25487"></span></div> No, all our infrastructure is based on physical servers. There is a strategic and/or critical
operational rationale for this - although we understand how virtualization optimizes resources in other environments
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25488">
<div class="radio" id="uniform-options_25488"><span><input type="radio" name="radio_4614" id="options_25488" value="25488"></span></div> No, all our infrastructure is based on physical servers. We are not convinced that the
potential for optimization, efficiency, and overall cost reduction would make the effort required to virtualize worth it
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step21">
<div class="control-group span9">
<label class="control-label" for="inputtext_4615">
<h3>How would you describe your mix of cloud-based and on-premises infrastructure?</h3>
</label>
<div class="controls">
<label class="radio" for="options_25489">
<div class="radio" id="uniform-options_25489"><span><input type="radio" name="radio_4615" id="options_25489" value="25489"></span></div> We still run many of our workloads on-premises and we are not experiencing a negative impact on
our systems
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25490">
<div class="radio" id="uniform-options_25490"><span><input type="radio" name="radio_4615" id="options_25490" value="25490"></span></div> We run most of our workloads in the cloud now - depending primarily on cloud-based SaaS
services and those are running seamlessly without any significant issues
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25491">
<div class="radio" id="uniform-options_25491"><span><input type="radio" name="radio_4615" id="options_25491" value="25491"></span></div> We still run many of our workloads on-premises and as a result many of the benefits of the
cloud are inaccessible to the on-premises workloads
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25492">
<div class="radio" id="uniform-options_25492"><span><input type="radio" name="radio_4615" id="options_25492" value="25492"></span></div> Infrastructure silos and multiple operating models fragment the organization and make ongoing
visibility, management, and maintenance time consuming and challenging
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25493">
<div class="radio" id="uniform-options_25493"><span><input type="radio" name="radio_4615" id="options_25493" value="25493"></span></div> Developers and IT spend a lot of time on infrastructure operations instead of application
development - which increases time to market
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step22">
<div class="control-group span9">
<label class="control-label" for="inputtext_4616">
<h3>When it comes to improving on-premises infrastructure, your organization would benefit the most from:</h3>
</label>
<div class="controls">
<label class="radio" for="options_25494">
<div class="radio" id="uniform-options_25494"><span><input type="radio" name="radio_4616" id="options_25494" value="25494"></span></div> Being able to activate add-on services that expedite disaster recovery
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25495">
<div class="radio" id="uniform-options_25495"><span><input type="radio" name="radio_4616" id="options_25495" value="25495"></span></div> Improving ransomware protection
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25496">
<div class="radio" id="uniform-options_25496"><span><input type="radio" name="radio_4616" id="options_25496" value="25496"></span></div> Enabling cloud bursting
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25497">
<div class="radio" id="uniform-options_25497"><span><input type="radio" name="radio_4616" id="options_25497" value="25497"></span></div> Capacity planning
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25498">
<div class="radio" id="uniform-options_25498"><span><input type="radio" name="radio_4616" id="options_25498" value="25498"></span></div> Gaining flexibility with more OpEx-based consumption
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25499">
<div class="radio" id="uniform-options_25499"><span><input type="radio" name="radio_4616" id="options_25499" value="25499"></span></div> Improving ROI from existing investments
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step23">
<div class="control-group span9">
<label class="control-label" for="inputtext_4617">
<h3>In the context of helping to meet our business goals, our approach to leveraging our current on-premises environment is currently:</h3>
</label>
<div class="controls">
<label class="radio" for="options_25500">
<div class="radio" id="uniform-options_25500"><span><input type="radio" name="radio_4617" id="options_25500" value="25500"></span></div> Constraining our ability to expand our business
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25501">
<div class="radio" id="uniform-options_25501"><span><input type="radio" name="radio_4617" id="options_25501" value="25501"></span></div> Increasing revenue growth
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25502">
<div class="radio" id="uniform-options_25502"><span><input type="radio" name="radio_4617" id="options_25502" value="25502"></span></div> Successfully enabling us to reduce operating costs
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25503">
<div class="radio" id="uniform-options_25503"><span><input type="radio" name="radio_4617" id="options_25503" value="25503"></span></div> Improving customer satisfaction
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25504">
<div class="radio" id="uniform-options_25504"><span><input type="radio" name="radio_4617" id="options_25504" value="25504"></span></div> Enabling us to achieve a faster time-to-market
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25505">
<div class="radio" id="uniform-options_25505"><span><input type="radio" name="radio_4617" id="options_25505" value="25505"></span></div> Too inflexible - making it difficult to adapt to evolving client requirements
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25506">
<div class="radio" id="uniform-options_25506"><span><input type="radio" name="radio_4617" id="options_25506" value="25506"></span></div> Our operational performance is insufficient to meet SLA's with the business
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step24">
<div class="control-group span9">
<label class="control-label" for="inputtext_4618">
<h3>When it comes to achieving business goals through our current cloud-based environment, which areas are creating the biggest challenge for your organization?</h3>
</label>
<div class="controls">
<label class="radio" for="options_25507">
<div class="radio" id="uniform-options_25507"><span><input type="radio" name="radio_4618" id="options_25507" value="25507"></span></div> Lack of in-depth performance analytics and reporting
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25508">
<div class="radio" id="uniform-options_25508"><span><input type="radio" name="radio_4618" id="options_25508" value="25508"></span></div> Difficulty with implementing front-end applications
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25509">
<div class="radio" id="uniform-options_25509"><span><input type="radio" name="radio_4618" id="options_25509" value="25509"></span></div> Difficulty with implementing back-end applications
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25510">
<div class="radio" id="uniform-options_25510"><span><input type="radio" name="radio_4618" id="options_25510" value="25510"></span></div> We aren't leveraging managed services fully or they aren't as comprehensive as we need them to
be
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25511">
<div class="radio" id="uniform-options_25511"><span><input type="radio" name="radio_4618" id="options_25511" value="25511"></span></div> Lack of maturity when it comes to IT operations
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25512">
<div class="radio" id="uniform-options_25512"><span><input type="radio" name="radio_4618" id="options_25512" value="25512"></span></div> Lack IT infrastructure strategy that is comprehensive enough
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25513">
<div class="radio" id="uniform-options_25513"><span><input type="radio" name="radio_4618" id="options_25513" value="25513"></span></div> Difficulties relating to ongoing enhancements and platform upgrades
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25514">
<div class="radio" id="uniform-options_25514"><span><input type="radio" name="radio_4618" id="options_25514" value="25514"></span></div> Difficult identifying total cost of cloud migration - given all the moving parts and the
impacts across the organization
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25515">
<div class="radio" id="uniform-options_25515"><span><input type="radio" name="radio_4618" id="options_25515" value="25515"></span></div> Prior cost over-runs, make executives hesitant to implement new IT initiatives
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step25">
<div class="control-group span9">
<label class="control-label" for="inputtext_4564">
<h3>When it comes to enabling the business to seize opportunities, our current IT systems are:</h3>
</label>
<div class="controls">
<label class="radio" for="options_25068">
<div class="radio" id="uniform-options_25068"><span><input type="radio" name="radio_4564" id="options_25068" value="25068"></span></div> Able to successfully enable our organization to seize new opportunities that spur growth
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25069">
<div class="radio" id="uniform-options_25069"><span><input type="radio" name="radio_4564" id="options_25069" value="25069"></span></div> Current capabilities are too inflexible - making it difficult to adapt to evolving corporate
needs and fast-emerging opportunities
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25070">
<div class="radio" id="uniform-options_25070"><span><input type="radio" name="radio_4564" id="options_25070" value="25070"></span></div> Due to lack of visibility our organization can't proactively reduce negative outcomes when
implementing process changes, entering new markets, or adding new technology
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25071">
<div class="radio" id="uniform-options_25071"><span><input type="radio" name="radio_4564" id="options_25071" value="25071"></span></div> IT is enabling business growth, but the process is time-intensive and requires significant IT
resources - which impacts our ability to move quickly enough to take advantage of opportunities
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25072">
<div class="radio" id="uniform-options_25072"><span><input type="radio" name="radio_4564" id="options_25072" value="25072"></span></div> IT teams and resources are sufficient, but critical capability gaps exist
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25073">
<div class="radio" id="uniform-options_25073"><span><input type="radio" name="radio_4564" id="options_25073" value="25073"></span></div> IT systems are hampering our operational efficiency
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25074">
<div class="radio" id="uniform-options_25074"><span><input type="radio" name="radio_4564" id="options_25074" value="25074"></span></div> IT systems are hampering our efficiency when it comes to executing on new business priorities
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step26">
<div class="control-group span9">
<label class="control-label" for="inputtext_4619">
<h3>When it comes to security:</h3>
</label>
<div class="controls">
<label class="radio" for="options_25516">
<div class="radio" id="uniform-options_25516"><span><input type="radio" name="radio_4619" id="options_25516" value="25516"></span></div> We have a comprehensive security infrastructure in place that covers all of our systems and
endpoints - and that is important because we would endure significant costs if we faced a security breach
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25517">
<div class="radio" id="uniform-options_25517"><span><input type="radio" name="radio_4619" id="options_25517" value="25517"></span></div> We have a comprehensive security infrastructure in place that covers all of our systems and
endpoints. Security matters to us, but we are not concerned about a breach and the potential costs that would result from a breach
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25518">
<div class="radio" id="uniform-options_25518"><span><input type="radio" name="radio_4619" id="options_25518" value="25518"></span></div> We have a comprehensive security infrastructure in place, but legacy systems make it difficult
to fully secure endpoints and critical data - given the extent by which we've adopted hybrid work
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25519">
<div class="radio" id="uniform-options_25519"><span><input type="radio" name="radio_4619" id="options_25519" value="25519"></span></div> We have a comprehensive security infrastructure in place, but our team lacks the skills needed
to fully secure endpoints and critical data - given the extent by which we've adopted hybrid work
</label>
<div style="clear:both"></div>
<label class="radio" for="options_25520">
<div class="radio" id="uniform-options_25520"><span><input type="radio" name="radio_4619" id="options_25520" value="25520"></span></div> Even if a security breach were to occur, we have mitigated risks to our data and applications.
We are confident that we have the policies and controls in place to minimize impact. Even if data and applications are attacked, our core business would continue to function
</label>
<div style="clear:both"></div>
</div>
</div>
</div>
<div class="tab-pane" id="step-last">
<div class="span8">
<p style="font-weight: bold; font-size: 18px"> Please provide your contact information so that we can contact you with regards to your benchmarking report and the iPad giveaway: </p>
<div class="row-fluid">
<div class="control-group span6" style="margin-bottom: 0px">
<label for="first-name">First Name</label>
<input class="input-block-level" type="text" name="contact_firstname" id="first-name">
</div>
<div class="control-group span6">
<label for="last-name">Last Name</label>
<input class="input-block-level" type="text" name="contact_lastname" id="last-name">
</div>
</div>
<div class="row-fluid">
<div class="control-group span6" style="margin-bottom: 0px">
<label for="email">Email Address</label>
<input class="input-block-level" type="email" name="contact_email" id="email">
</div>
<div class="control-group span6">
<label for="phone-number">Phone Number</label>
<input name="contact_phonenumber" id="phone-number" class="input-block-level" type="tel">
</div>
</div>
<div class="row-fluid">
<div class="control-group span6" style="margin-bottom: 0px">
<label>Title</label><input class="input-block-level" type="text" name="contact_title" id="title">
</div>
<div class="control-group span6">
<label>Company Name</label><input class="input-block-level" type="text" name="contact_organization" id="organization">
</div>
</div>
<div class="row-fluid">
<div class="control-group span6" style="margin-bottom: 0px">
<label for="PhoneNumber">City</label>
<input id="PhoneNumber" class="input-block-level" type="text" name="contact_city">
</div>
<div class="control-group span6">
<label for="MobilePhone">State</label>
<input id="MobilePhone" class="input-block-level" type="text" name="contact_state">
</div>
</div>
</div>
</div>
<div class="clearfix"></div>
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</fieldset>
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Amazon Web Services 410 Terry Ave N Seattle, WA 98109 aws.amazon.com +1 206 266-4064 Community Insight Survey * Question 1 * Question 2 * Question 3 * Question 4 * Question 5 * Question 6 * Question 7 * Question 8 * Question 9 * Question 10 * Question 11 * Question 12 * Question 13 * Question 14 * Question 15 * Question 16 * Question 17 * Question 18 * Question 19 * Question 20 * Question 21 * Question 22 * Question 23 * Question 24 * Question 25 * Question 26 * Information MY ORGANIZATION IS PART OF THE FOLLOWING INDUSTRY: Healthcare Pharmaceutical Financial Manufacturing Federal Government Local Government Education Information Technology Service Provider Retail Hospitality Not-for-Profit Media Professional Services Utilities Distribution/Wholesale Transportation OUR COMPANY'S TOP BUSINESS PRIORITY FOR THE NEXT 12 MONTHS IS: Increasing top line revenue Launching new products and/or services Reducing operating costs or improving margins Using data more effectively to make better business decisions Improving customer experience, satisfaction, and/or brand loyalty Improving customer service through predictive and proactive systems Aligning operations to better meet customer expectations Improving internal processes by increasing digital capabilities Creating new monetization opportunities by increasing capabilities to interpret, leverage, and integrate data Accelerating customer engagement Identifying ways to reduce IT costs while increasing ability to deliver new services internally and/or to our customers THE BEST WAY TO OVERCOME OUR ORGANIZATION'S CORE CHALLENGE IS TO: Improve customer engagement and management Cut costs without negatively impacting the ability of our business to execute and innovate Increase client loyalty to improve product upsell and cross-sell Evaluate product growth trends and analyzing future product/services mix Provide better collaboration tools to enable innovation and improve team effectiveness Re-imagine client engagement approaches to accelerate growth Provide Sales with data-rich business applications that increase sales effectiveness Create a way to stand out and differentiate our products/services from competitors Move organization toward a more services oriented company Improve business operations by using analytics & data-driven insight more effectively Leverage cloud-based applications to improve operational effectiveness and efficiency Leverage cloud-based applications to speed up time-to-market OVERALL, WHAT IS YOUR ORGANIZATION'S PRIMARY IT PRIORITY FOR THE NEXT 12 MONTHS? Speeding up the delivery of new services for clients Speeding up the delivery of new services to increase employee capabilities Increasing automation in order to reduce the level of manual tasks Improving business processes Reducing enterprise costs Improving workforce effectiveness and productivity Attracting and retaining new customers WHEN WE AIM TO REDUCE COSTS WHILE MAINTAINING OUR COMPETITIVE EDGE, WE ENCOUNTER THE FOLLOWING CHALLENGE: Key stakeholders are unaware of our strategy and/or we lack sufficient consensus on the strategy Initiatives are often launched without realizing all the impacts across the enterprise Given the lack of visibility for all initiative impacts, it is difficult to assess full costs, hard to budget appropriately, and/or get budget requests approved Leveraging the cloud is a priority, but there is a lack of understanding of the true cost and complexity We lack sufficient knowledge regarding our own data - install base, master data (customer/product), etc. Lack personnel with the necessary skills to fully and successfully implement our vision Lack staff capacity, given competing priorities, to implement our vision in a timely way Perceived risk or lack of comfort when it comes to implementation Difficulty moving past traditional processes and systems, even though new approaches would better serve our organization and our clients HAVE YOU USED A SUBSCRIPTION SERVICE TO CONSERVE CASH, REDUCE CAPEX, OR FOR OBSOLESCENCE PROTECTION? Yes, but it was not cost-effective primarily due to hidden costs and/or an inflexible contract Yes, but it was not cost-effective primarily due to required administrative tasks on our end Yes, but the contract included a costly evergreen clause Yes, but it was not cost-effective due to the vendor's rigid return policy Yes. It was cost-effective and my team had a good experience with the vendor Yes. It was cost-effective, but the provider was constantly trying to nickel and dime us No. My research and/or peers have warned me that it is not cost-effective MEETING OUR REGULATORY COMPLIANCE REQUIREMENTS IS Relatively easy to achieve given our technology and the processes we have in place We are able to achieve compliance requirements, but we rely heavily on time-intensive efforts to demonstrate compliance - especially during an audit Over the last year, we have failed to meet all of our compliance requirements due to gaps in technology or processes In our industry, we are subject to strict regulations and need to implement security controls to guarantee compliance We have implemented severe controls to comply with regulations and security standards - and we are meeting those standards We have implemented severe controls to comply with regulations and security standards - and we are typically adhering to those standards, but are running into some issues due to legacy systems We have implemented severe controls to comply with regulations and security standards - and we are typically adhering to those standards, but are running into some issues due to lack of staff's bandwidth We have implemented severe controls to comply with regulations and security standards - and we are typically adhering to those standards, but are running into some issues due to lack of staff's skill set IN TERMS OF ACHIEVING YOUR BUSINESS GOALS, WHAT IS THE BIGGEST CHALLENGE YOUR ORGANIZATION FACES? Lack of staff capacity to build/deploy new products and services in a timely way Lack of systems to provide data and insight that can be used to make more informed decisions Information security and privacy Outdated legacy systems Challenges supporting and maintaining physical and or software assets Challenges due to recent merger/acquisition Lack of maturity of existing IT operations Perceived risk or lack of comfort when it comes to implementation Having a roadmap and a strategy, but lack a detailed plan to ensure successful implementation Amount of internal silos and the number of teams managing systems on their own WHAT PERCENT OF YOUR STAFF'S TIME IS SPENT IMPROVING PROCESSES, DEVELOPING NEW SERVICES, OR FOCUSING ON SOME OTHER TYPE OF STRATEGIC INITIATIVE? 5% 10% 20% 30% 40% 50%+ WHEN IT COMES TO DEPLOYING TECHNOLOGY IN YOUR ENVIRONMENT, WHAT CHALLENGES DOES YOUR TEAM FACE? Complexity relating to the management of deploying at multiple sites - each with their own unique set of requirements Hard to quickly scale resources up and down - designated resources often get pulled off projects to handle internal fires Lacking personnel with the right skill sets to successfully deploy in a timely way Concern about cost-effectiveness - because we often use top tier talent for deployments that require a lower level of technical skills Lack the tools needed to monitor the scheduling, tracking, and measuring of progress in a way that enables us to proactively manage implementation Difficulty managing multiple partners to ensure accountability throughout project HOW MANY EMPLOYEES ARE IN YOUR ORGANIZATION? 1-1,000 1,001-5,000 5,001-10,000 10,001- 20,000 20,001 - 50,000 50,001+ ARE PROFESSIONAL SERVICES COMPANIES ENABLING YOUR ORGANIZATION TO ACHIEVE ITS BUSINESS GOALS? Yes, they are helping us provide better customer experience No, they lack depth of knowledge across a wide range of technical competencies Yes, they are reducing a prior burden on internal resources No, they lack sufficient knowledge of our particular industry Yes, they are reducing liability and risk No, they lack the geographic footprint to meet the needs of our organization Yes, they are reducing costs, compared to the leveraging of internal resources No, they lack sufficiently comprehensive processes Yes, but since they lack a comprehensive library of templates it takes longer to implement Yes, but their staff provided is relatively junior - takes longer to deploy, which adds costs Yes, but wish they could help us bridge an organizational divide - beyond technical support Yes, they are helping us integrate disparate tools and systems WHEN IT COMES TO ACHIEVING BUSINESS GOALS THROUGH YOUR EXISTING IT INFRASTRUCTURE, WHICH AREAS ARE CREATING THE BIGGEST CHALLENGE FOR YOUR ORGANIZATION? Performance analytics and reporting Implementation of front-end applications Implementation of back-end applications Managed services IT operations Current IT infrastructure strategy Requirements definition Project management Ongoing enhancements and platform upgrades Quality assurance and site testing Difficulty aligning a vision across the organization Identifying total cost of digital transformation - given all the moving parts and the impacts across the organization Prior cost over-runs make executives hesitant to implement new IT initiatives HOW WOULD YOU RATE YOUR ORGANIZATION'S ABILITY TO IDENTIFY AVAILABLE, UNDERUTILIZED, AND UNUSED IT ASSETS - TO FURTHER OPTIMIZE OPERATIONS AND CREATE NEW OPPORTUNITIES TO CUT COSTS WHILE FURTHER MONETIZING CURRENT ASSETS? We have personnel and systems in place to have complete visibility over all IT assets, and it directly impacts our business growth and/or substantially improves operations We have personnel and systems in place to gain complete visibility over IT assets, but we are not directly impacting business growth and/or improving operations We have internal resources, but we don't have the systems in place to gain complete visibility over all IT assets in a way that directly impacts business growth and/or improves operations We have a vision for gaining visibility into all IT assets in ways that impact business growth and/or substantially improve operations, but we lack the personnel and/or the systems needed to achieve that goal We have tried to gain visibility of IT assets and analyze that data in the past, but the initiative failed to produce tangible results We have not considered the value of ensuring that we have complete visibility into all IT assets as a way to impact business growth and/or substantially improve operations HOW MANY DIFFERENT PHYSICAL LOCATIONS ARE BEING PROTECTED TODAY? 1 - 10 5 - 10 10 - 20 21 - 50 51 - 100 100+ DOES YOUR COMPANY HAVE A HYBRID WORK STRATEGY TO ENABLE WORKERS FROM ANYWHERE ACCESS COMPANY RESOURCES AND DATA? Yes, we have a hybrid workplace and staff is able to access company resources and data securely anywhere and at any time Yes, we have a hybrid workplace, but our staff is unable to access company resources and data securely anywhere and at any time due to limitations of legacy infrastructure Yes, we have a hybrid workplace, but our staff is unable to access company resources and data securely anywhere and at any time - and this is because we can't securely connect so many devices that are outside of our facilities No, we don't have a hybrid workplace and our organization is not planning to implement one No, we don't have a hybrid workplace, but we understand the value of a hybrid workplace and need to define how to implement one ARE CLOUD-BASED APPLICATIONS BECOMING MORE PREVALENT FOR YOUR ORGANIZATION? Yes, cloud-based applications are increasingly prevalent. We are primarily relying on applications like 365 and Salesforce. They provide sufficient data protection Yes, cloud-based applications are increasingly prevalent. We are primarily relying on applications like 365 and Salesforce. They provide rudimentary data protection that we need to augment. We are able to achieve this seamlessly Yes, cloud-based applications are increasingly prevalent. We are primarily relying on applications like 365 and Salesforce. They provide rudimentary data protection that we need to augment. This adds a layer of complexity and/or cost that is an issue we're in the process of solving Yes, cloud-based applications are increasingly prevalent. We are primarily relying on applications like 365 and Salesforce. They provide rudimentary data protection that we need to augment. This adds a layer of complexity and/or cost that we are in the process of defining how best to solve No, cloud-based applications are not being used by our organization in any significant way WHEN IT COMES TO DISASTER RECOVERY IN THE CLOUD: We can perform all needed disaster recovery functions in the cloud We can perform all needed disaster recovery functions in the cloud, but we have some data protection challenges We can perform most of the needed disaster recovery functions in the cloud, but there are some gaps We are in the process of enabling disaster recovery functions in the cloud It is on our road map WHEN IT COMES TO ON-PREMISES, YOUR ORGANIZATION FACES THE FOLLOWING CRITICAL CHALLENGE: Infrastructure silos cause inability to deliver infrastructure for modern applications Pressure to improve efficiencies to maintain and protect an increasingly complex and large environment Difficulty managing a multi-vCenter environment siloed across different geographies, edge locations, and clouds Significant amount of time spent on infrastructure operations related to networking and storage for Kubernetes deployment Cloud benefits inaccessible to on-premises workloads A perpetual licensing model comes with complexities and constraints IS YOUR ON-PREMISES INFRASTRUCTURE VIRTUALIZED? Yes, we use virtualization to optimize resources and increase operational efficiency. But only a small portion of our infrastructure is virtualized Yes, we use virtualization to optimize resources and increase operational efficiency. A large percent of our infrastructure is already virtualized We see the value of virtualization to optimize resources and increase operational efficiency, but have only taken small first steps toward virtualization of our core infrastructure No, all our infrastructure is based on physical servers. There is a strategic and/or critical operational rationale for this - although we understand how virtualization optimizes resources in other environments No, all our infrastructure is based on physical servers. We are not convinced that the potential for optimization, efficiency, and overall cost reduction would make the effort required to virtualize worth it HOW WOULD YOU DESCRIBE YOUR MIX OF CLOUD-BASED AND ON-PREMISES INFRASTRUCTURE? We still run many of our workloads on-premises and we are not experiencing a negative impact on our systems We run most of our workloads in the cloud now - depending primarily on cloud-based SaaS services and those are running seamlessly without any significant issues We still run many of our workloads on-premises and as a result many of the benefits of the cloud are inaccessible to the on-premises workloads Infrastructure silos and multiple operating models fragment the organization and make ongoing visibility, management, and maintenance time consuming and challenging Developers and IT spend a lot of time on infrastructure operations instead of application development - which increases time to market WHEN IT COMES TO IMPROVING ON-PREMISES INFRASTRUCTURE, YOUR ORGANIZATION WOULD BENEFIT THE MOST FROM: Being able to activate add-on services that expedite disaster recovery Improving ransomware protection Enabling cloud bursting Capacity planning Gaining flexibility with more OpEx-based consumption Improving ROI from existing investments IN THE CONTEXT OF HELPING TO MEET OUR BUSINESS GOALS, OUR APPROACH TO LEVERAGING OUR CURRENT ON-PREMISES ENVIRONMENT IS CURRENTLY: Constraining our ability to expand our business Increasing revenue growth Successfully enabling us to reduce operating costs Improving customer satisfaction Enabling us to achieve a faster time-to-market Too inflexible - making it difficult to adapt to evolving client requirements Our operational performance is insufficient to meet SLA's with the business WHEN IT COMES TO ACHIEVING BUSINESS GOALS THROUGH OUR CURRENT CLOUD-BASED ENVIRONMENT, WHICH AREAS ARE CREATING THE BIGGEST CHALLENGE FOR YOUR ORGANIZATION? Lack of in-depth performance analytics and reporting Difficulty with implementing front-end applications Difficulty with implementing back-end applications We aren't leveraging managed services fully or they aren't as comprehensive as we need them to be Lack of maturity when it comes to IT operations Lack IT infrastructure strategy that is comprehensive enough Difficulties relating to ongoing enhancements and platform upgrades Difficult identifying total cost of cloud migration - given all the moving parts and the impacts across the organization Prior cost over-runs, make executives hesitant to implement new IT initiatives WHEN IT COMES TO ENABLING THE BUSINESS TO SEIZE OPPORTUNITIES, OUR CURRENT IT SYSTEMS ARE: Able to successfully enable our organization to seize new opportunities that spur growth Current capabilities are too inflexible - making it difficult to adapt to evolving corporate needs and fast-emerging opportunities Due to lack of visibility our organization can't proactively reduce negative outcomes when implementing process changes, entering new markets, or adding new technology IT is enabling business growth, but the process is time-intensive and requires significant IT resources - which impacts our ability to move quickly enough to take advantage of opportunities IT teams and resources are sufficient, but critical capability gaps exist IT systems are hampering our operational efficiency IT systems are hampering our efficiency when it comes to executing on new business priorities WHEN IT COMES TO SECURITY: We have a comprehensive security infrastructure in place that covers all of our systems and endpoints - and that is important because we would endure significant costs if we faced a security breach We have a comprehensive security infrastructure in place that covers all of our systems and endpoints. Security matters to us, but we are not concerned about a breach and the potential costs that would result from a breach We have a comprehensive security infrastructure in place, but legacy systems make it difficult to fully secure endpoints and critical data - given the extent by which we've adopted hybrid work We have a comprehensive security infrastructure in place, but our team lacks the skills needed to fully secure endpoints and critical data - given the extent by which we've adopted hybrid work Even if a security breach were to occur, we have mitigated risks to our data and applications. We are confident that we have the policies and controls in place to minimize impact. Even if data and applications are attacked, our core business would continue to function Please provide your contact information so that we can contact you with regards to your benchmarking report and the iPad giveaway: First Name Last Name Email Address Phone Number Title Company Name City State * Previous * Next * Submit Survey