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Submission: On October 18 via manual from US — Scanned from DE
Submission: On October 18 via manual from US — Scanned from DE
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<span id="dnn_ctr594_NewsArticle_dgNews_lblHeadline_0" class="littlesam">Call Center Times - October 2022 Newsletter </span><br>
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<span id="dnn_ctr594_NewsArticle_dgNews_lblDatePublished_0" class="lgray">October 1, 2022</span>
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<p><a href="/Portals/0/October2022CCTNewsletter.pdf?ver=2022-09-25-185139-750" target="_blank"><strong>October 2022 Newsletter from Call Center Times!</strong></a></p>
<p><strong>This issue features the following:</strong></p>
<div>
<div><a href="http://www.apexcallcenters.com/" target="_blank">APEX Call Centers</a></div>
<div><a href="https://www.geomant.com/" target="_blank">Geomant</a></div>
<div>
<div><a href="https://ulysseslearning.com/aboutus.html" target="_blank">Ulysses Learning</a></div>
<div>
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<div><a href="https://www.callshaper.com/solutions/" target="_blank">CallShaper</a></div>
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<div><strong><a href="https://www.outsource-consultants.com/" target="_blank">Outsource Consultants</a></strong></div>
<div>
<div> </div>
<div>
<div>
<div>
<div>
<div>
<div>
<p><strong>Avoid the Open Enrollment Headache: Get Your Call Centers Ready</strong><br> Submitted by Outsource Consultants </p>
<p><strong>How Inbound Call Center Support Can Streamline Your Business Operations</strong><br> Submitted by APEX Call Centers </p>
<p><strong>Sight-Friendly Stats: How to Design Wallboards to Reduce Eyestrain</strong><br> Submitted by Geomant </p>
<p><strong>Challenge Solved: Useful Advice for Contact Center Managers</strong><br> Submitted by Ulysses Learning </p>
<p><strong>What is a Cloud-Based Phone System?</strong><br> Submitted by CallShaper </p>
<p><strong>Understanding Your Contact Center Costs: Training</strong><br> By Colin Taylor, CEO, The Taylor Reach Group, Inc. </p>
<p><strong>8 Ways To Reduce Call Center Attrition Rate</strong><br> Submitted by NobelBiz </p>
<p><strong>Success Story: KM<sup>2</sup> Solutions Expands Caribbean Operations</strong> </p>
<p><strong>Exploring Bring Your Own Carrier for Your Hosted Dialer?</strong><br> Submitted by Quality Voice and Data </p>
<p><strong>How Business Process Outsourcing Can Deliver Advantages For Your Company</strong><br> By Arjun Mattu, Digital Marketing Executive, Maxicus </p>
<p><strong>3 Reasons to Celebrate Your Call Center Agents This Labor Day</strong><br> Submitted by Outsource Consultants </p>
<p><strong>The Need for Speed</strong><br> By John Tschohl, President and Founder, Service Quality Institute</p>
<p><strong>Top 7 Customer Support Tools That Every Contact Center Should Have</strong><br> Submitted by KNOWMAX </p>
<p><strong>Download the complimentary Working From Home in the Call Center Industry Guide from CallShaper
here:</strong> <a href="https://www.callshaper.com/work-from-home-guide-cctimes/" target="_blank">https://www.callshaper.com/work-from-home-guide-cctimes/</a> </p>
<p><strong>Complimentary Webinar: Tuesday, September 27<sup>th</sup> </strong>- Building a Profit-Driving Contact Center – Insights from Surveying 360+ Executives – Balto </p>
<p><strong>Complimentary Webcast: Tuesday, September 27<sup>th</sup> </strong>- Top 5 Tricks - Digital CX That’s One step Ahead of Your Customer - NICE CXone</p>
<p><strong>Complimentary Webcast: Thursday, October 13th </strong>- Contact Centers' Biggest Challenges and How to Turn Them Around - Featuring Veirnt, UiPath, RingCentral </p>
<p><strong>Complimentary Virtual Conference:</strong> <strong>Starting Monday, October 31<sup>st</sup></strong> - Workforce Optimization Virtual Conference – CrmXchange, Society
Workforce Planning Professionals, Quality Assurance and Training Connection</p>
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<p><a href="https://www.callcentertimes.com/Book-of-Lists" target="_blank"><strong>Connecting with Decision Makers at Call/Contact Centers – A Service of Call Center Times</strong></a></p>
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<p><a href="https://www.callcentertimes.com/Buyers-Guide" target="_blank"><strong>Leading Providers of Call Center Products and Services – A Call Center Times’ Guide</strong></a></p>
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Call Center Times - October 2022 Newsletter
October 1, 2022
October 2022 Newsletter from Call Center Times!
This issue features the following:
APEX Call Centers
Geomant
Ulysses Learning
CallShaper
Outsource Consultants
Avoid the Open Enrollment Headache: Get Your Call Centers Ready
Submitted by Outsource Consultants
How Inbound Call Center Support Can Streamline Your Business Operations
Submitted by APEX Call Centers
Sight-Friendly Stats: How to Design Wallboards to Reduce Eyestrain
Submitted by Geomant
Challenge Solved: Useful Advice for Contact Center Managers
Submitted by Ulysses Learning
What is a Cloud-Based Phone System?
Submitted by CallShaper
Understanding Your Contact Center Costs: Training
By Colin Taylor, CEO, The Taylor Reach Group, Inc.
8 Ways To Reduce Call Center Attrition Rate
Submitted by NobelBiz
Success Story: KM2 Solutions Expands Caribbean Operations
Exploring Bring Your Own Carrier for Your Hosted Dialer?
Submitted by Quality Voice and Data
How Business Process Outsourcing Can Deliver Advantages For Your Company
By Arjun Mattu, Digital Marketing Executive, Maxicus
3 Reasons to Celebrate Your Call Center Agents This Labor Day
Submitted by Outsource Consultants
The Need for Speed
By John Tschohl, President and Founder, Service Quality Institute
Top 7 Customer Support Tools That Every Contact Center Should Have
Submitted by KNOWMAX
Download the complimentary Working From Home in the Call Center Industry Guide
from CallShaper here: https://www.callshaper.com/work-from-home-guide-cctimes/
Complimentary Webinar: Tuesday, September 27th - Building a Profit-Driving
Contact Center – Insights from Surveying 360+ Executives – Balto
Complimentary Webcast: Tuesday, September 27th - Top 5 Tricks - Digital CX
That’s One step Ahead of Your Customer - NICE CXone
Complimentary Webcast: Thursday, October 13th - Contact Centers' Biggest
Challenges and How to Turn Them Around - Featuring Veirnt, UiPath, RingCentral
Complimentary Virtual Conference: Starting Monday, October 31st - Workforce
Optimization Virtual Conference – CrmXchange, Society Workforce Planning
Professionals, Quality Assurance and Training Connection
Connecting with Decision Makers at Call/Contact Centers – A Service of Call
Center Times
Leading Providers of Call Center Products and Services – A Call Center Times’
Guide
Call Center Vendor Directory – A Service of Call Center Times
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