Submitted URL: https://helpdesk.itneeds.co.za/
Effective URL: https://helpdesk.itneeds.co.za/support/home
Submission: On August 23 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 10 IPs in 3 countries across 10 domains to perform 28 HTTP transactions. The main IP is 54.205.4.254, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.itneeds.co.za.
TLS certificate: Issued by R10 on August 22nd 2024. Valid for: 3 months.
This is the only time helpdesk.itneeds.co.za was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

Apex Domain
Subdomains
Transfer
9 freshdesk.com
assets9.freshdesk.com — Cisco Umbrella Rank: 161203
assets4.freshdesk.com — Cisco Umbrella Rank: 164347
assets6.freshdesk.com — Cisco Umbrella Rank: 157310
assets3.freshdesk.com — Cisco Umbrella Rank: 155131
assets8.freshdesk.com — Cisco Umbrella Rank: 160127
assets2.freshdesk.com — Cisco Umbrella Rank: 163279
assets10.freshdesk.com — Cisco Umbrella Rank: 159900
407 KB
7 gstatic.com
fonts.gstatic.com
82 KB
3 itneeds.co.za
helpdesk.itneeds.co.za
34 KB
2 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 104
21 KB
2 amazonaws.com
s3.amazonaws.com
661 KB
2 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 112
171 KB
1 google.de
www.google.de — Cisco Umbrella Rank: 6716
63 B
1 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 252
250 B
1 google.com
region1.analytics.google.com — Cisco Umbrella Rank: 3773
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
1 KB
28 10
Domain Requested by
7 fonts.gstatic.com fonts.googleapis.com
3 helpdesk.itneeds.co.za 1 redirects helpdesk.itneeds.co.za
2 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
2 assets3.freshdesk.com helpdesk.itneeds.co.za
2 s3.amazonaws.com helpdesk.itneeds.co.za
2 www.googletagmanager.com helpdesk.itneeds.co.za
www.googletagmanager.com
2 assets9.freshdesk.com helpdesk.itneeds.co.za
assets9.freshdesk.com
1 www.google.de helpdesk.itneeds.co.za
1 stats.g.doubleclick.net www.googletagmanager.com
1 region1.analytics.google.com www.googletagmanager.com
1 assets10.freshdesk.com helpdesk.itneeds.co.za
1 assets2.freshdesk.com helpdesk.itneeds.co.za
1 assets8.freshdesk.com helpdesk.itneeds.co.za
1 assets6.freshdesk.com helpdesk.itneeds.co.za
1 assets4.freshdesk.com helpdesk.itneeds.co.za
1 fonts.googleapis.com helpdesk.itneeds.co.za
28 16

This site contains links to these domains. Also see Links.

Domain
www.itneeds.co.za
Subject Issuer Validity Valid
helpdesk.itneeds.co.za
R10
2024-08-22 -
2024-11-20
3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M02
2024-05-17 -
2025-06-15
a year crt.sh
upload.video.google.com
WR2
2024-07-30 -
2024-10-22
3 months crt.sh
*.google-analytics.com
WR2
2024-07-30 -
2024-10-22
3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-05-25 -
2025-05-02
a year crt.sh
*.gstatic.com
WR2
2024-07-30 -
2024-10-22
3 months crt.sh
*.g.doubleclick.net
WR2
2024-07-30 -
2024-10-22
3 months crt.sh
*.google.de
WR2
2024-07-30 -
2024-10-22
3 months crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.itneeds.co.za/support/home
Frame ID: 13361BEDA1496B504D3A56355B02DDE0
Requests: 28 HTTP requests in this frame

Screenshot

Page Title

Support : iTneeds Pty Ltd

Page URL History Show full URLs

  1. https://helpdesk.itneeds.co.za/ HTTP 302
    https://helpdesk.itneeds.co.za/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtag/js

Page Statistics

28
Requests

100 %
HTTPS

70 %
IPv6

10
Domains

16
Subdomains

10
IPs

3
Countries

1373 kB
Transfer

2718 kB
Size

5
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.itneeds.co.za/ HTTP 302
    https://helpdesk.itneeds.co.za/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

28 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
helpdesk.itneeds.co.za/support/
Redirect Chain
  • https://helpdesk.itneeds.co.za/
  • https://helpdesk.itneeds.co.za/support/home
19 KB
7 KB
Document
General
Full URL
https://helpdesk.itneeds.co.za/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.205.4.254 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-205-4-254.compute-1.amazonaws.com
Software
fwe /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
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Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
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etag
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server
fwe
status
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strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
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x-envoy-upstream-service-time
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x-fw-ratelimiting-managed
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x-trace-id
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expires
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location
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pragma
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server
fwe
status
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strict-transport-security
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Requested by
Host: helpdesk.itneeds.co.za
URL: https://helpdesk.itneeds.co.za/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.225.5 , United States, ASN16509 (AMAZON-02, US),
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Software
AmazonS3 /
Resource Hash
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Request headers

Referer
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User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
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content-encoding
gzip
via
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x-amz-replication-status
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server
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etag
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expires
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theme.css
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Stylesheet
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Full URL
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Requested by
Host: helpdesk.itneeds.co.za
URL: https://helpdesk.itneeds.co.za/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.205.4.254 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
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Software
fwe /
Resource Hash
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Name Value
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Request headers

Referer
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User-Agent
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Response headers

date
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strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
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cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
20994
expires
Fri, 23 Aug 2024 09:15:05 GMT
collect
region1.analytics.google.com/g/
0
0
Fetch
General
Full URL
https://region1.analytics.google.com/g/collect?v=2&tid=G-NV1QZSCD6R&gtm=45je48l0v9139035313za200&_p=1724398397080&_gaz=1&gcd=13l3l3l2l1l1&npa=1&dma_cps=syphamo&dma=1&tag_exp=0&cid=1221805426.1724398397&ul=de-de&sr=1600x1200&ir=1&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&are=1&frm=0&pscdl=noapi&_eu=EAAI&_s=1&sid=1724398397&sct=1&seg=0&dl=https%3A%2F%2Fhelpdesk.itneeds.co.za%2Fsupport%2Fhome&dt=Support%20%3A%20iTneeds%20Pty%20Ltd&en=page_view&_fv=1&_nsi=1&_ss=1&tfd=1357
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-NV1QZSCD6R&l=dataLayer&cx=c
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash

Request headers

Referer
https://helpdesk.itneeds.co.za/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 23 Aug 2024 07:33:17 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://helpdesk.itneeds.co.za
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/g/
0
250 B
Ping
General
Full URL
https://stats.g.doubleclick.net/g/collect?v=2&tid=G-NV1QZSCD6R&cid=1221805426.1724398397&gtm=45je48l0v9139035313za200&aip=1&dma=1&dma_cps=syphamo&gcd=13l3l3l2l1l1&npa=1&frm=0&tag_exp=0
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-NV1QZSCD6R&l=dataLayer&cx=c
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c1d::9b Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://helpdesk.itneeds.co.za/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 23 Aug 2024 07:33:17 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://helpdesk.itneeds.co.za
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
63 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?v=1&t=sr&slf_rd=1&_r=4&tid=G-NV1QZSCD6R&cid=1221805426.1724398397&gtm=45je48l0v9139035313za200&aip=1&dma=1&dma_cps=syphamo&gcd=13l3l3l2l1l1&npa=1&frm=0&tag_exp=0&tag_exp=0&z=874620033
Requested by
Host: helpdesk.itneeds.co.za
URL: https://helpdesk.itneeds.co.za/support/home
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:801::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://helpdesk.itneeds.co.za/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 23 Aug 2024 07:33:17 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/
1 B
211 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j101&a=1884904425&t=pageview&_s=1&dl=https%3A%2F%2Fhelpdesk.itneeds.co.za%2Fsupport%2Fhome&ul=de-de&de=UTF-8&dt=Support%20%3A%20iTneeds%20Pty%20Ltd&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAACAAI~&jid=191006871&gjid=714566051&cid=1221805426.1724398397&tid=UA-49631611-1&_gid=878020146.1724398397&_r=1&gtm=457e48l0za200&gcd=13l3l3l2l1l1&dma_cps=syphamo&dma=1&tag_exp=0&jsscut=1&npa=1&z=431281430
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82f::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://helpdesk.itneeds.co.za/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Fri, 23 Aug 2024 07:33:17 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://helpdesk.itneeds.co.za
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
1
expires
Fri, 01 Jan 1990 00:00:00 GMT
IpoWPjjRdjrU-pVuVHgwVwGz0CXSRyq7ww.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/66000600883/fav_icon/
2 KB
2 KB
Other
General
Full URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/66000600883/fav_icon/IpoWPjjRdjrU-pVuVHgwVwGz0CXSRyq7ww.png
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
54.231.224.224 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
1f4b39792bb98766b234252f29f2be54650624e4296ce2c0b637047eb114a32c

Request headers

Referer
https://helpdesk.itneeds.co.za/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Date
Fri, 23 Aug 2024 07:33:18 GMT
x-amz-version-id
OLP8yxfVjL7OqiTgPlnWMu8c2HEtsgGK
Last-Modified
Wed, 23 Sep 2020 14:24:55 GMT
Server
AmazonS3
x-amz-request-id
C4KQ6EJYB2BRN71Z
ETag
"9841193879729e5b8646bc96923fbc12"
x-amz-server-side-encryption
AES256
Content-Type
image/png
x-amz-replication-status
COMPLETED
Accept-Ranges
bytes
Content-Length
1620
x-amz-id-2
FnCh5LymW+IZAjjzrLQLHOEFUml2xaiOvzRYMAsi/xb0zH56Jt3l5WcFjsXRlYBeKG8ha/Qzm2o=

Verdicts & Comments Add Verdict or Comment

99 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism function| gtag object| dataLayer object| portal number| attachment_size function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery18309805724711031025 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha object| google_tag_manager object| google_tag_data string| GoogleAnalyticsObject function| ga object| gaGlobal object| gaplugins object| gaData

5 Cookies

Domain/Path Name / Value
helpdesk.itneeds.co.za/ Name: _x_w
Value: 39_1
.itneeds.co.za/ Name: _ga_NV1QZSCD6R
Value: GS1.1.1724398397.1.0.1724398397.60.0.0
.itneeds.co.za/ Name: _ga
Value: GA1.3.1221805426.1724398397
.itneeds.co.za/ Name: _gid
Value: GA1.3.878020146.1724398397
.itneeds.co.za/ Name: _gat_gtag_UA_49631611_1
Value: 1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets10.freshdesk.com
assets2.freshdesk.com
assets3.freshdesk.com
assets4.freshdesk.com
assets6.freshdesk.com
assets8.freshdesk.com
assets9.freshdesk.com
fonts.googleapis.com
fonts.gstatic.com
helpdesk.itneeds.co.za
region1.analytics.google.com
s3.amazonaws.com
stats.g.doubleclick.net
www.google-analytics.com
www.google.de
www.googletagmanager.com
2001:4860:4802:32::36
2a00:1450:4001:801::2003
2a00:1450:4001:80f::2003
2a00:1450:4001:82f::200e
2a00:1450:4001:830::2008
2a00:1450:4001:831::200a
2a00:1450:400c:c1d::9b
52.222.225.5
54.205.4.254
54.231.224.224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