plantplan.co.uk
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Submission: On July 31 via manual from GB — Scanned from GB
Submission: On July 31 via manual from GB — Scanned from GB
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Creating Spaces People Love To Be In Since 1977
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* Terms and Conditions
TERMS AND CONDITIONS
TERMS & CONDITIONS
By purchasing goods from Plant Plan Limited you enter a legally binding
agreement with us on the following terms. You should read and understand these
terms because they affect your rights and liabilities. These terms describe the
basis for purchase by you and sale by us of the products described on this web
site.
1. Definitions and interpretation
In these terms the following words have the following meanings.
Contract
The contract for the sale and purchase of the Goods;
Delivery Area
Only mainland addresses within England, Wales, and parts of Scotland. All
offshore addresses are excluded eg: the Isle of Man, the Scottish Isles, Ireland
and the Channel Isles.
Goods
The range of plants and garden products (including any instalment of the goods
or any parts for them) which are available for purchase from our web site in
accordance with the terms;
The Website
Our presence on the world wide web, currently accessible via the address
www.plantplan.co.uk
The Seller, we, or us
Plant Plan Limited (our Company number is 07573415 and our registered office is
at Quartz House, Quartz Close, Enderby, Leicestershire, LE19 4SG).
1. Basis of the sale
1. An agreement for us to sell you Goods is made on these terms when we
accept an order made by you via our website. The description of the
Goods, the price, VAT, and delivery costs are set out in the order page.
We will confirm acceptance of your order on-screen.
2. We aim to give you a clear idea of the nature of the plants we sell.
However, you appreciate that there are inevitably variations in size,
shape and colour between different specimens and products.
Illustrations, descriptions and other information as to particular
plants and planters are approximate and for guidance only. We may in our
sole discretion from time to time vary the nature of the Goods from that
advertised without notice to you, so long as these variations are not
material alterations.
2. Details of the order
1. The quantity, quality and description of the Goods will be those set out
in your order (if accepted by us).
2. Orders are accepted at our sole discretion but are normally accepted if
the Goods are available, the order reflects current pricing, you are
based in the Delivery Area and your credit or account card is authorised
for the transaction.
3. The Goods which can be ordered via our website are only available for
delivery to you if you are based in our Delivery Area.
3. Price of the Goods
1. If the price of the Goods increases between the date we accept your
order and the delivery date, we will let you know and ask you to confirm
by e-mail that the new price is acceptable. If it is not acceptable then
you will of course have the option of cancelling the order.
2. Our charges for transport and packaging are detailed on the order page
and will be included in the total price for the Goods.
4. Payment terms
1. We will charge your credit card account for payment upon receipt of
order. We accept no liability if a delivery is delayed because you did
not give us the right payment details.
2. If it is not possible to obtain full payment for the Goods from your
account on delivery of the Goods to you, we can cancel the Contract or
suspend any further deliveries to you. This does not affect any other
rights we may have.
3. We will take all reasonable care to keep all information connected with
your order secure but we cannot be held liable for any loss that you may
suffer if a third party obtains unauthorised access to any data,
including credit and account details you provide when accessing or
ordering from this Web Site, unless this is solely due to our
negligence.
5. Delivery
1. We will deliver the Goods to the address you specify for delivery in
your order. It is important that this address is accurate. Please be
precise about where you would like the Goods left if you are out when we
deliver. We cannot accept any liability for any loss or damage to the
Goods once they have been delivered in accordance with your delivery
instructions.
2. We will aim to deliver within the quoted time frame but delivery times
are not guaranteed. If delivery is delayed due to any cause beyond our
reasonable control, we will contact you to advise you that the delivery
date will have to be extended.
6. Risk and ownership
1. Risk of damage to or loss of the Goods passes to you at the time of
delivery to you or, if you fail to take delivery at the agreed time, the
time when we tried to deliver.
2. You will only own the Goods once they have been successfully delivered
and when we have received cleared payment in full. Goods supplied are
not for resale.
7. Returns/Options to cancel
1. Returns: click here to read our Returns Policy
2. Cancellations: We may cancel an order without further liability to you
if after acceptance the goods set aside for such an order are destroyed
or damaged beyond repair and cannot be replaced. No order may be
cancelled or varied by you without our written consent. Where (in our
sole discretion) we give such consent it may be subject to you
compensating us for any loss or expense arising from such cancellation
or variation.
8. Warranties
1. We aim to provide high quality plants and products to our customers.
Accordingly, we warrant that where the Goods are products and not
already covered by a manufacturer's guarantee, they will meet their
specification and will be free from defects in materials and workmanship
at the time of delivery. We are not able to guarantee that a plant will
produce flowers or fruit at a particular time. That's because this is
largely determined by external factors beyond our control, such as the
plants age, or the availability of water, light and nutrients. We
further undertake however that the plants will be in good condition at
the time of delivery and will be of the type ordered, or if that type is
not available, we will let you know by email and, if possible, suggest a
suitable alternative which is available. If you do not want the
alternative suggested, you will be entitled to order another plant or
cancel your order, as you wish.
2. The availability, price and colour of plants we sell to you may vary
according to seasonal and market availability. We will endeavour to
confirm these details when we confirm your order for the plants or prior
to delivery. If there have been any material variations, you will have
the option of cancelling your order.
9. Liability
1. If you have a valid claim in respect of any of Goods which is based on
any defect in their quality or condition or their failure to meet
specification in accordance with the Contract, and you have returned the
Goods within a reasonable time, you will be entitled to choose either a
refund of the price of the Goods or replacement Goods free of charge.
2. We shall not be liable to you in connection with any contract, in tort
(including negligence), contract or otherwise for any loss of profit,
anticipated savings or data that your business may suffer.
3. These terms and conditions do not affect your statutory rights as a
consumer.
4. We will continually improve the Goods, so changes to them may be made at
any time. We will use reasonable commercial endeavours to keep the
website up to date but the information and specifications given are for
your information only and are subject to change without notice. Pictures
on the website are generally accurate but variations in colour, shape
and size must be expected.
5. The content of the website is directed solely at those who access the
site from addresses within the Delivery Area.
6. We assume no responsibility for the contents of any other web sites to
which this website has links.
1. Matters out of our control
We will not be liable to you or in breach of the Contract for delay or failure
to perform due to a cause beyond our reasonable control.
1. Copyright
1. All of the written, photographic, design and audio content of the
website together with the selection and arrangement of it and all
software compilations are our copyrighted property or that of the people
who have granted to us the right to use it and is protected as such. All
rights reserved.
2. None of this material may be used without our written permission. You
may download or print a single copy for your own non-commercial off-line
viewing.
3. All names, logos, slogans, or other phrases may be a trade mark of ours
or another person or corporation. Any unauthorised use of a trade mark
is unlawful.
2. Privacy
1. Please read our customer Privacy Policy, which explains how we will not
pass on your details to any third party.
3. Changes
1. We reserve the right to make changes to this website and these terms at
any time.
4. Complaints
1. If you wish to complain about any aspect of our service, please email us
at info@plantplan.co.uk
5. General
1. Emails to you will be to the address you specify to us. It is important
that you give us an accurate and valid email address and contact
telephone number and tell us of any changes to them.
2. If either we or you fail to enforce a right under these terms, that
failure will not stop us or you from enforcing the other rights, or the
same type of right on a later occasion.
3. To the extent that any provision of these terms is found by any court or
competent authority to be invalid, unlawful or unenforceable in any
jurisdiction, that provision will be deemed not to be a part of these
terms, it will not affect the enforceability of the remainder of these
terms nor will it affect the validity, lawfulness or enforceability of
that provision in any other jurisdiction.
4. The headings in these terms are for convenience only and will not affect
their interpretation.
6. Governing law and jurisdiction
1. These terms will be governed by English law and any disputes will be
resolved exclusively by the English Courts.
7. Promotions
Unless otherwise stated, discount codes (including those offered/displayed by
third parties) cannot be used for purchases of gift vouchers and machinery
(which includes some heavy garden products) and do not apply to postage charges.
19. Second quality goods
From time to time we have goods for sale marked as Second Quality, or seconds.
This means, in all cases, that while the product might well be generally sound,
fit for purpose, and useable, it might also contain structural or cosmetic
variations that would prevent us from honestly selling the goods as First
Quality. The goods are therefore sold as damaged goods, and are sold on a 'Buyer
Beware' basis. You should be aware these goods may be defective, or unsuitable
for purpose, and are sold as such.
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Locations
* London (Operations)
Townsend Ind. Estate, Waxlow Road, NW10 7NU
London (Sales)
Tintagel House, 92 Albert Embankment, SE1 7TY
* Leicester (HQ)
Quartz House, Quartz Close, Enderby, LE19 4SG
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© 2023 Plant Plan Company Registration No. 07573415
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