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SUBJECT: RE: INCIDENT INC9454415 COMMENTS ADDED: MCD - EDUCATEDON
TROUBLESHOOTING; ESCALATED TO TIER 2.

From Misti Allen on 2024-10-30 13:56

FromMisti AllenToState of OhioDateWed 13:56

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To protect your privacy remote resources have been blocked. Allow Always allow
from mallen@hcmiddletown.org
Good Morning Regina


MCD ID#105271770799
Hospice Care of Middletown NPI#1528175304
MBI# 7M87WY7GG52
Hospice Tracking #104088


I had a retro Medicaid approval for T2046 Room & Board.  Jerome Noble DOB
01/31/1936 passed away 10/7/24.  I received an application processing error.
Hospice Care of Middletown dates of service 9/19/24-10/7/24.  Patient resided at
Arlington Pointe NPI#143539483.  I am not sure how to correct it.
Sent an email this morning.  I am resending.  


Thank You 







Misti Allen
Billing Support



4418 Lewis St., STE B
Middletown, OH   45044-6183

Office
Mobile
Fax  

513-424-2273
513-546-6700  
513-424-5450

*** NOTICE--The attached communication contains privileged and confidential
information. If you are not the intended recipient, DO NOT read, copy, or
disseminate this communication. Non-intended recipients are hereby placed on
notice that any unauthorized disclosure, duplication, distribution, or taking of
any action in reliance on the contents of these materials is expressly
prohibited. If you have received this communication in error, please delete this
information in its entirety and contact Hospice Care of Middletown at
513-424-2273***


--------------------------------------------------------------------------------

From: State of Ohio <das.customersupport@das.ohio.gov>
Sent: Wednesday, October 30, 2024 2:47 PM
To: Misti Allen <mallen@hcmiddletown.org>
Subject: Incident INC9454415 Comments Added: MCD - Educated on troubleshooting;
Escalated to Tier 2.
 

INC: INC9454415
Short description: Educated on troubleshooting; Escalated to Tier 2.

--------------------------------------------------------------------------------

Comments:


--------------------------------------------------------------------------------

2024-10-30 14:47:28 EDT - Regina Miller Additional comments
Hello,

Please include Medicaid ID, NPI, MBN and Hospice tracking # along with a
screenshot of the error so that we may further research.

Thank you.

--------------------------------------------------------------------------------

2024-10-29 19:28:30 EDT - Regina Miller Additional comments
Hello,

Please include Medicaid ID, NPI, MBN and Hospice tracking # along with a
screenshot of the error so that we may further research.

Thank you.

--------------------------------------------------------------------------------

2024-10-29 16:38:22 EDT - Regina Miller Additional comments
We've received your incident request and want to let you know we're working on
it. You'll hear back from us soon.



--------------------------------------------------------------------------------



ITS
(614) 387-8609
its@medicaid.ohio.gov



--------------------------------------------------------------------------------

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