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DIRECT LINKS TO OUR POLICIES.

We've buttoned up our terms and policies, making them easy to find and easy to
understand.




HOW WE’RE HELPING YOU.

 * Customers who need extra help
 * Having difficulty paying?
 * Energy efficiency advice
 * Accessibility
 * Staying safe online


HOW WE'RE HELPING YOUR BUSINESS.

 * Support for your business


KEEPING OUR PROMISES.

 * Guaranteed standards of service
 * Treating customers fairly
 * Performance reporting
 * Customer service rating


ALL THE IMPORTANT LEGAL STUFF.

 * Terms and conditions for your home
 * Terms and conditions for your business
 * Additional charges
 * Residential and business deemed contracts
 * Variable tariff prices
 * Fuel mix
 * TPI Code of Practice
 * Feed-in Tariff statement of terms
 * Website terms of use
 * App terms of use
 * Letter of Authority policy
 * Our Community terms and conditions
 * Privacy policy
 * Modern slavery statement
 * Energy Theft Charter
 * Whistleblower information
 * Environmental information request
 * Next Plus terms and conditions
 * Manage Cookies

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E.ON Next Energy Limited Registered Office: Westwood Way, Westwood Business
Park, Coventry, CV4 8LG. Registered in England & Wales, No. 03782443.

© 2024 E.ON Next

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 * Our modern slavery statement

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websites are reliable and secure. Cookies may be used by our advertising
partners to build a profile of your interests and will be used for
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manage what we use them for. You can find out more on our privacy policy page
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PRIVACY PREFERENCE CENTER

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browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer.
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These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.

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FUNCTIONAL COOKIES

Functional Cookies

These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.

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PERFORMANCE COOKIES

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improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. If you do not
allow these cookies we will not know when you have visited our site, and will
not be able to monitor its performance.

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TARGETING COOKIES

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and will be used
for personalisation of adverts on third party websites. They do not store
directly personal information, but are based on uniquely identifying your
browser and internet device. If you do not allow these cookies, you will
experience less targeted advertising.

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