customerservice.starbucks.com Open in urlscan Pro
74.117.200.136 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
http://e.starbucks.com/a/hBd3SHVAJvkyvB90NKIN000QFPZ/webform
Effective URL:
https://customerservice.starbucks.com/app/contact/ask/
Submission: On November 26 via manual (November 26th 2019, 4:34:34 pm UTC) from US

Summary HTTP 28 Redirects Links 42 Behaviour Indicators

Summary

This website contacted 13 IPs in 6 countries across 12 domains to perform 28 HTTP transactions. The main IP is 74.117.200.136, located in Elk Grove Village, United States and belongs to NETDYNAMICS - Oracle Corporation, US. The main domain is customerservice.starbucks.com.
TLS certificate: Issued by Sectigo RSA Organization Validation S... on May 9th 2019. Valid for: a year.

This is the only time customerservice.starbucks.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	8.33.184.254 8.33.184.254	3356 (LEVEL3) (LEVEL3 - Level 3 Parent)
7	74.117.200.136 74.117.200.136	7160 (NETDYNAMICS) (NETDYNAMICS - Oracle Corporation)
1	172.227.103.222 172.227.103.222	16625 (AKAMAI-AS) (AKAMAI-AS - Akamai Technologies)
1	52.216.205.229 52.216.205.229	16509 (AMAZON-02) (AMAZON-02 - Amazon.com)
2	2.21.36.164 2.21.36.164	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1 2	2a00:1450:400... 2a00:1450:4001:81e::2008	15169 (GOOGLE) (GOOGLE - Google LLC)
1	2a00:1450:400... 2a00:1450:400c:c08::9d	15169 (GOOGLE) (GOOGLE - Google LLC)
1	72.247.226.64 72.247.226.64	16625 (AKAMAI-AS) (AKAMAI-AS - Akamai Technologies)
4	23.67.132.68 23.67.132.68	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
4	2606:2800:234... 2606:2800:234:59:254c:406:2366:268c	15133 (EDGECAST) (EDGECAST - MCI Communications Services)
3	2a03:2880:f01... 2a03:2880:f01c:8012:face:b00c:0:3	32934 (FACEBOOK) (FACEBOOK - Facebook)
1	2a03:2880:f11... 2a03:2880:f11c:8183:face:b00c:0:25de	32934 (FACEBOOK) (FACEBOOK - Facebook)
1	104.244.42.72 104.244.42.72	13414 (TWITTER) (TWITTER - Twitter Inc.)
28	13

1 8.33.184.254 (United States) 1 redirects

ASN3356 (LEVEL3 - Level 3 Parent, LLC, US)

e.starbucks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 74.117.200.136 (Elk Grove Village, United States)

ASN7160 (NETDYNAMICS - Oracle Corporation, US)
PTR: vippoolpc136.rightnowtech.com

customerservice.starbucks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 172.227.103.222 (United States)

ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US)
PTR: a172-227-103-222.deploy.static.akamaitechnologies.com

www.starbucks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.216.205.229 (Ashburn, United States)

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: s3-1.amazonaws.com

s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2.21.36.164 (France)

ASN20940 (AKAMAI-ASN1, US)
PTR: a2-21-36-164.deploy.static.akamaitechnologies.com

s7.addthis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
v1.addthisedge.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:81e::2008 (Frankfurt am Main, Germany) 1 redirects

ASN15169 (GOOGLE - Google LLC, US)

ssl.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:400c:c08::9d (Brussels, Belgium)

ASN15169 (GOOGLE - Google LLC, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 72.247.226.64 (United States)

ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US)
PTR: a72-247-226-64.deploy.static.akamaitechnologies.com

z.moatads.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 23.67.132.68 (Netherlands)

ASN20940 (AKAMAI-ASN1, US)
PTR: a23-67-132-68.deploy.static.akamaitechnologies.com

www.rnengage.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2606:2800:234:59:254c:406:2366:268c (United States)

ASN15133 (EDGECAST - MCI Communications Services, Inc. d/b/a Verizon Business, US)

platform.twitter.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a03:2880:f01c:8012:face:b00c:0:3 (Ireland)

ASN32934 (FACEBOOK - Facebook, Inc., US)

connect.facebook.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
staticxx.facebook.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a03:2880:f11c:8183:face:b00c:0:25de (Ireland)

ASN32934 (FACEBOOK - Facebook, Inc., US)

www.facebook.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.244.42.72 (United States)

ASN13414 (TWITTER - Twitter Inc., US)

syndication.twitter.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
9	starbucks.com 1 redirects e.starbucks.com customerservice.starbucks.com www.starbucks.com	463 KB
5	twitter.com platform.twitter.com syndication.twitter.com	32 KB
4	rnengage.com www.rnengage.com	4 KB
2	facebook.com staticxx.facebook.com www.facebook.com
2	facebook.net connect.facebook.net	61 KB
2	google-analytics.com 1 redirects ssl.google-analytics.com	17 KB
1	addthisedge.com v1.addthisedge.com	373 B
1	moatads.com z.moatads.com	1 KB
1	doubleclick.net stats.g.doubleclick.net	109 B
1	addthis.com s7.addthis.com	113 KB
1	amazonaws.com s3.amazonaws.com
0	custhelp.com Failed starbucksweb.widget.custhelp.com Failed
28	12

	Domain	Requested by
7	customerservice.starbucks.com	customerservice.starbucks.com
4	platform.twitter.com	s7.addthis.com platform.twitter.com
4	www.rnengage.com	customerservice.starbucks.com
2	connect.facebook.net	s7.addthis.com connect.facebook.net
2	ssl.google-analytics.com	1 redirects customerservice.starbucks.com
1	syndication.twitter.com
1	www.facebook.com	connect.facebook.net
1	staticxx.facebook.com	connect.facebook.net
1	v1.addthisedge.com	s7.addthis.com
1	z.moatads.com	s7.addthis.com
1	stats.g.doubleclick.net	customerservice.starbucks.com
1	s7.addthis.com	customerservice.starbucks.com
1	s3.amazonaws.com	customerservice.starbucks.com
1	www.starbucks.com	customerservice.starbucks.com
1	e.starbucks.com	1 redirects
0	starbucksweb.widget.custhelp.com Failed	customerservice.starbucks.com
28	16

This site contains links to these domains. Also see Links.

Domain
www.starbucks.com
www.starbuckscardb2b.com
investor.starbucks.com
news.starbucks.com
www.twitter.com
www.facebook.com
www.youtube.com
mystarbucksidea.force.com

Subject Issuer	Validity	Valid
customerservice.starbucks.com Sectigo RSA Organization Validation Secure Server CA	`2019-05-09` - `2020-05-08`	a year	crt.sh
starbucks.com DigiCert SHA2 Secure Server CA	`2019-08-27` - `2020-11-25`	a year	crt.sh
s3.amazonaws.com DigiCert Baltimore CA-2 G2	`2019-11-09` - `2020-12-02`	a year	crt.sh
odc-prod-01.oracle.com DigiCert SHA2 Secure Server CA	`2019-10-10` - `2020-09-04`	a year	crt.sh
*.google-analytics.com GTS CA 1O1	`2019-11-05` - `2020-01-28`	3 months	crt.sh
*.g.doubleclick.net GTS CA 1O1	`2019-11-05` - `2020-01-28`	3 months	crt.sh
moatads.com DigiCert ECC Secure Server CA	`2018-11-10` - `2020-02-09`	a year	crt.sh
*.rnengage.com DigiCert SHA2 Secure Server CA	`2019-10-10` - `2021-01-08`	a year	crt.sh
*.twimg.com DigiCert SHA2 High Assurance Server CA	`2019-11-12` - `2020-11-18`	a year	crt.sh
*.facebook.com DigiCert SHA2 High Assurance Server CA	`2019-11-06` - `2020-02-04`	3 months	crt.sh
syndication.twitter.com DigiCert SHA2 High Assurance Server CA	`2019-04-09` - `2020-04-01`	a year	crt.sh

This page contains 6 frames:

Primary Page: https://customerservice.starbucks.com/app/contact/ask/
Frame ID: 8DC9529CCA46C247D06E4E52FE3F87E2
Requests: 20 HTTP requests in this frame

Frame: https://www.rnengage.com/api/1/javascript/acs.js
Frame ID: 1D80BD3BF3DE397127BFAAA19DCB7AEE
Requests: 4 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/widget_iframe.18ff99b5096ff173368df1a320e00cbf.html?origin=https%3A%2F%2Fcustomerservice.starbucks.com
Frame ID: 0B6C0D035EE52B7616BE5391356D8DBE
Requests: 1 HTTP requests in this frame

Frame: https://staticxx.facebook.com/connect/xd_arbiter.php?version=44
Frame ID: 81862BF182DA63AC511EE3A7D035C2E1
Requests: 1 HTTP requests in this frame

Frame: https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fconnect%2Fxd_arbiter.php%3Fversion%3D44%23cb%3Df32b51e462ecec4%26domain%3Dcustomerservice.starbucks.com%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff22ea4016ab52e4%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97
Frame ID: A3D6AD0FF1CEA2152ECA47685910436D
Requests: 1 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/tweet_button.18ff99b5096ff173368df1a320e00cbf.en.html
Frame ID: DC4B6A175413A846936E386B280B2143
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

http://e.starbucks.com/a/hBd3SHVAJvkyvB90NKIN000QFPZ/webform HTTP 307
https://customerservice.starbucks.com/app/contact/ask/ Page URL

Detected technologies

Facebook (Widgets) Expand

Overall confidence: 100%
Detected patterns

script /\/\/connect\.facebook\.net\/[^\/]*\/[a-z]*\.js/i

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

script /google-analytics\.com\/(?:ga|urchin|analytics)\.js/i

Modernizr (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

script /([\d.]+)?\/modernizr(?:.([\d.]+))?.*\.js/i

Twitter (Widgets) Expand

Overall confidence: 100%
Detected patterns

script /\/\/platform\.twitter\.com\/widgets\.js/i

Page Statistics

28
Requests

96 %
HTTPS

38 %
IPv6

12
Domains

16
Subdomains

13
IPs

6
Countries

690 kB
Transfer

1181 kB
Size

10
Cookies

42 Outgoing links

These are links going to different origins than the main page.

URL: https://www.starbucks.com/
Title:

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/store-locator
Title: Find a Store

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/coffee
Title: Coffee Beans Blends Brewing

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/menu
Title: Menu Drinks Food Nutrition

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/coffeehouse
Title: Coffeehouse Music Wi-Fi Community

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/responsibility
Title: Responsibility Values Goals Progress

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/card
Title: Card Register Reload Rewards

Search URL Search Domain Scan URL

URL: https://www.starbuckscardb2b.com/how-it-works-faq?utm_source=SBUX.com&utm_medium=SBUXsiteLink&utm_campaign=CService-ContactUs
Title: Starbucks Card Corporate Sales

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us
Title: About Us

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/our-heritage
Title: Our Heritage

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information
Title: Our Company

Search URL Search Domain Scan URL

URL: https://investor.starbucks.com/phoenix.zhtml?c=99518&p=irol-irhome
Title: Investor Relations

Search URL Search Domain Scan URL

URL: https://news.starbucks.com/
Title: Newsroom

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/product-advisories
Title: Product Advisories

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center
Title: Career Center

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/working-at-starbucks
Title: Working at Starbucks

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/starbucks-career-advancement
Title: Starbucks Career Advancement

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/career-diversity
Title: Career Diversity

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/career-diversity/partner-networks
Title: Partner Networks

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/professional-services-careers
Title: Professional Services Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/roasting-plant-positions
Title: Roasting Plant Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/retail-positions
Title: Retail Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/international-positions
Title: International Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business
Title: For Business

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/office-coffee
Title: Office Coffee

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/international-stores
Title: Starbucks Coffee International

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/foodservice
Title: Foodservice

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/licensed-stores
Title: Licensed Stores

Search URL Search Domain Scan URL

URL: https://www.starbuckscardb2b.com/
Title: Starbucks Card Corporate Sales

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/coffeehouse/community
Title: Online Community

Search URL Search Domain Scan URL

URL: https://www.twitter.com/starbucks/
Title: Twitter

Search URL Search Domain Scan URL

URL: https://www.facebook.com/starbucks/
Title: Facebook

Search URL Search Domain Scan URL

URL: https://www.youtube.com/starbucks
Title: YouTube

Search URL Search Domain Scan URL

URL: https://mystarbucksidea.force.com/
Title: My Starbucks Idea

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/account
Title: My Account

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/menu/nutrition
Title: Nutrition Info

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/whats-new
Title: What's New

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/online-policies/web-accessibility
Title: Web Accessibility

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/online-policies/privacy-policy
Title: Privacy Policy

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/online-policies/terms-of-use
Title: Terms of Use

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/partners
Title: Partners

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/site-map
Title: Site Map

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

http://e.starbucks.com/a/hBd3SHVAJvkyvB90NKIN000QFPZ/webform HTTP 307
https://customerservice.starbucks.com/app/contact/ask/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 10

https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=778807108&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UTF-8&utmsr=1600x1200&utmvp=1585x1200&utmsc=24-bit&utmul=en-us&utmje=0&utmfl=-&utmdt=Contact%20Us%20%7C%20Starbucks%20Coffee%20Company&utmhid=2130411395&utmr=-&utmp=%2Fapp%2Fcontact%2Fask%2F&utmht=1574786055761&utmac=UA-9155837-1&utmcc=__utma%3D246673883.544487571.1574786056.1574786056.1574786056.1%3B%2B__utmz%3D246673883.1574786056.1.1.utmcsr%3D(direct)%7Cutmccn%3D(direct)%7Cutmcmd%3D(none)%3B&utmjid=1925253446&utmredir=1&utmu=qzAAACAAAAAAAAAAAAAAAABE~ HTTP 302
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=544487571.1574786056&jid=1925253446&_v=5.7.2&z=778807108

28 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request

Cookie set / Show response
customerservice.starbucks.com/app/contact/ask/
Redirect Chain

http://e.starbucks.com/a/hBd3SHVAJvkyvB90NKIN000QFPZ/webform
https://customerservice.starbucks.com/app/contact/ask/

28 KB
11 KB

821ms
300ms

Document
text/html

74.117.200.136
Oracle Corporation

General

Check archive.org

Show headers Download Go to

Full URL

https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

5df7dfbcba2f5e39bad61ad7bfd756ae0f9ae5194694460acab6e6ae8d744a87

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors DENY
Strict-Transport-Security	max-age=31536000
X-Content-Security-Policy	frame-ancestors DENY
X-Frame-Options	DENY

Request headers

Host: customerservice.starbucks.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site: none
Sec-Fetch-Mode: navigate
Accept-Encoding: gzip, deflate, br
Cookie: cm.Bd3SHVAJvkyvB90NKIN000QFPZhwebform=1574786054
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Tue, 26 Nov 2019 16:34:15 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Security-Policy: frame-ancestors DENY
Content-Security-Policy: frame-ancestors DENY
X-Frame-Options: DENY
Cache-Control: no-cache, no-store
Expires: -1
Pragma: no-cache
Set-Cookie: cp_session=fULoZFTG8PZt5Ff6eJr2TeMMCcuWPo9iFt5BlThiDoPB9UXp1qJH2RGhPaS73NqtfjpsDTe2Fpmwvaur46b61%7EW9sZRJQI2L9%7EgfZej11anuGFGuiE1BHFSYQ4Q4zbTkqWLoyZP_xm8HzW6irldzPoFY9mlqOO%7EQkb32HKfKGBt5_MGQ2YSGYeAlQFh7viLFyHF1CSf9LViqfMz0aIcqgwhpzCusFg0FtfbXp__kelYHfeaqp2Ptdq1bQaIS5LM87kLmlX1J2skw_5xTWxQiSRKyzhNGxSeJB9OfNFakoV6_skXKl6HJXRxZpPOZ1oFU8tKnwGN9Dp1oCeK_eMXgdUR%7EShn_vcVsYwWSCfGAoez7oKWiMIzXSlS550dZ24E_AJVUjAIck9atCkflqOMqkx0HfzDmvnyG%7Ev3TKiq7UCzqBpRyd7zTEISvgtptLqRaGwW1_71KSP08ldewsQQMZzpH8G9dAr54XxjjXKrdWS_OiPrlGoqJ14wQ%21%21; path=/; secure; httponly TS015a22fa=013627b2674432a08d8486160cda20e14d43108c80beb3448e1ab654c50d8b3a33f57a7311ec68274871535017f456b90a18c07ba1; Path=/; Secure; HTTPOnly
Content-Length: 10171
RNT-Time: D=181907 t=1574786055125325
RNT-Machine: 0.72
Keep-Alive: timeout=15, max=100
Connection: Keep-Alive
Content-Type: text/html; charset=UTF-8
Content-Encoding: gzip

Redirect headers

Date: Tue, 26 Nov 2019 16:34:14 GMT
Server: Apache
Connection: close
Cache-Control: no-cache="set-cookie", private, no-cache
Set-Cookie: cm.Bd3SHVAJvkyvB90NKIN000QFPZhwebform=1574786054; Domain=starbucks.com; Path=/; Version=1; Max-Age=2592000; Expires=
P3P: policyref="/w3c/p3p.xml",CP="NON DSP COR CURo ADMo DEVo TAIo IVAo IVDo OUR DELo IND UNI NAV"
Expires: Sun, 06 Nov 1994 08:49:37 GMT
Location: https://customerservice.starbucks.com/app/contact/ask/
Content-Length: 264
Content-Type: text/html; charset=iso-8859-1

GET
H/1.1 200
OK starbucks.themes.starbucks.SITE.css
customerservice.starbucks.com/euf/generated/optimized/1574110644/templates/ 105 KB
105 KB 120ms
120ms Stylesheet
text/css 74.117.200.136
Oracle Corporation

General

Check archive.org

Show headers Download Go to

Full URL

https://customerservice.starbucks.com/euf/generated/optimized/1574110644/templates/starbucks.themes.starbucks.SITE.css

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

e8631d5b1d2cc2946d580f822f54970187622e46f376058a7bf80bc8e4c700cb

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Tue, 26 Nov 2019 16:34:15 GMT
Last-Modified: Mon, 18 Nov 2019 20:57:33 GMT
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
RNT-Time: D=1143 t=1574786055431080
RNT-Machine: 0.80
Cache-Control: max-age=900
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=15, max=98
Content-Length: 107199
Expires: Tue, 26 Nov 2019 16:49:15 GMT

GET
H2 200 modernizr.custom.js Show response
www.starbucks.com/static/js/library/ 5 KB
2 KB 20ms
8ms Script
application/x-javascript 172.227.103.222
Akamai Technologies

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Full URL

https://www.starbucks.com/static/js/library/modernizr.custom.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

172.227.103.222 , United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a172-227-103-222.deploy.static.akamaitechnologies.com

Software

Akamai Resource Optimizer /

Resource Hash

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

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content-encoding: br
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date: Tue, 26 Nov 2019 16:34:15 GMT
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GET
H/1.1 403
Forbidden 40C.js
s3.amazonaws.com/ki.js/18853/ 0
0 357ms
91ms Script
application/xml 52.216.205.229
Amazon.com

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Full URL: https://s3.amazonaws.com/ki.js/18853/40C.js
Requested by: Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.216.205.229 Ashburn, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
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Software: /
Resource Hash

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

GET
H/1.1 200
OK logo.png
customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/ 3 KB
3 KB 467ms
119ms Image
image/png 74.117.200.136
Oracle Corporation

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https://customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/logo.png

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

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Software

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Response headers

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Content-Length: 3016
Expires: Tue, 26 Nov 2019 16:49:15 GMT

GET
H2 200 addthis_widget.js Show response
s7.addthis.com/js/250/ 349 KB
113 KB 53ms
40ms Script
application/javascript 2.21.36.164
AKAMAI-ASN1

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Full URL

https://s7.addthis.com/js/250/addthis_widget.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2.21.36.164 , France, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

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Software

nginx/1.15.8 /

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Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

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server: nginx/1.15.8
etag: "5db9e5e8-57446"
vary: Accept-Encoding
x-distribution: 99
content-type: application/javascript
status: 200
cache-control: public, max-age=600
date: Tue, 26 Nov 2019 16:34:15 GMT
x-host: s7.addthis.com
content-length: 114924

GET
H/1.1 200
OK RightNow.js Show response
customerservice.starbucks.com/euf/core/3.7/js/4.284/min/ 310 KB
311 KB 123ms
123ms Script
application/x-javascript 74.117.200.136
Oracle Corporation

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https://customerservice.starbucks.com/euf/core/3.7/js/4.284/min/RightNow.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

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Reverse DNS

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Software

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Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Tue, 26 Nov 2019 16:34:15 GMT
Last-Modified: Thu, 22 Aug 2019 12:01:10 GMT
Strict-Transport-Security: max-age=31536000
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GET
H/1.1 200
OK starbucks.2c6b10ca50401eefa49d538b49b50358.js Show response
customerservice.starbucks.com/euf/generated/optimized/1574110644/templates/ 28 KB
28 KB 223ms
119ms Script
application/x-javascript 74.117.200.136
Oracle Corporation

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https://customerservice.starbucks.com/euf/generated/optimized/1574110644/templates/starbucks.2c6b10ca50401eefa49d538b49b50358.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),

Reverse DNS

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Software

Resource Hash

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Request headers

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Response headers

Date: Tue, 26 Nov 2019 16:34:15 GMT
Last-Modified: Mon, 18 Nov 2019 20:57:33 GMT
Strict-Transport-Security: max-age=31536000
Content-Type: application/x-javascript
RNT-Time: D=870 t=1574786055898669
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Connection: Keep-Alive
Accept-Ranges: bytes
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Content-Length: 28422
Expires: Tue, 26 Nov 2019 16:49:15 GMT

GET
H/1.1 200
OK autoload.js Show response
customerservice.starbucks.com/euf/generated/optimized/1574110644/custom/ 210 B
620 B 440ms
111ms Script
application/x-javascript 74.117.200.136
Oracle Corporation

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https://customerservice.starbucks.com/euf/generated/optimized/1574110644/custom/autoload.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Tue, 26 Nov 2019 16:34:16 GMT
Last-Modified: Mon, 18 Nov 2019 20:57:30 GMT
Strict-Transport-Security: max-age=31536000
Content-Type: application/x-javascript
RNT-Time: D=1501 t=1574786056114454
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GET
H2 200 ga.js Show response
ssl.google-analytics.com/ 45 KB
17 KB 6ms
6ms Script
text/javascript 2a00:1450:4001:81e::2008
Google LLC

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Full URL

https://ssl.google-analytics.com/ga.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:81e::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

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x-content-type-options: nosniff
last-modified: Mon, 19 Aug 2019 17:22:41 GMT
server: Golfe2
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content-length: 17168
expires: Tue, 26 Nov 2019 17:08:51 GMT

GET
H/1.1 200
OK wordmark_footer.png
customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/ 820 B
1 KB 440ms
113ms Image
image/png 74.117.200.136
Oracle Corporation

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Full URL

https://customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/wordmark_footer.png

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),

Reverse DNS

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Software

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://customerservice.starbucks.com/euf/generated/optimized/1574110644/templates/starbucks.themes.starbucks.SITE.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Tue, 26 Nov 2019 16:34:16 GMT
Last-Modified: Fri, 16 Sep 2016 14:09:20 GMT
Strict-Transport-Security: max-age=31536000
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Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=15, max=96
Content-Length: 820
Expires: Tue, 26 Nov 2019 16:49:16 GMT

GET
H2

200

collect
stats.g.doubleclick.net/r/
Redirect Chain

https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=778807108&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UTF...
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=544487571.1574786056&jid=1925253446&_v=5.7.2&z=778807108

35 B
109 B

15ms
14ms

Image
image/gif

2a00:1450:400c:c08::9d
Google LLC

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Full URL

https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=544487571.1574786056&jid=1925253446&_v=5.7.2&z=778807108

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c08::9d Brussels, Belgium, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

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x-content-type-options: nosniff
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Redirect headers

pragma: no-cache
date: Tue, 26 Nov 2019 16:34:15 GMT
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server: Golfe2
access-control-allow-origin: *
location: https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=544487571.1574786056&jid=1925253446&_v=5.7.2&z=778807108
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content-length: 368
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H/1.1 200
OK moatframe.js Show response
z.moatads.com/addthismoatframe568911941483/ 2 KB
1 KB 13ms
12ms Script
application/x-javascript 72.247.226.64
Akamai Technologies

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Full URL: https://z.moatads.com/addthismoatframe568911941483/moatframe.js
Requested by: Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_ECDSA, AES_256_GCM
Server: 72.247.226.64 , United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS: a72-247-226-64.deploy.static.akamaitechnologies.com
Software: AmazonS3 /
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Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Tue, 26 Nov 2019 16:34:15 GMT
Content-Encoding: gzip
Last-Modified: Fri, 08 Nov 2019 20:13:52 GMT
Server: AmazonS3
x-amz-request-id: C0B7E130097BC605
ETag: "f14b4e1f799b14f798a195f43cf58376"
Vary: Accept-Encoding
Content-Type: application/x-javascript
Cache-Control: max-age=25853
Connection: keep-alive
Accept-Ranges: bytes
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GET
H/1.1 200
OK acs.js Show response
www.rnengage.com/api/1/javascript/ Frame 1D80 5 KB
3 KB 75ms
6ms Script
application/javascript 23.67.132.68
AKAMAI-ASN1

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Full URL: https://www.rnengage.com/api/1/javascript/acs.js
Requested by: Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 23.67.132.68 , Netherlands, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS: a23-67-132-68.deploy.static.akamaitechnologies.com
Software: /
Resource Hash: 5b3abe590039a145614cacf6b721030f39d47f6d0e961baff62a8caf8e3dbdce

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Tue, 26 Nov 2019 16:34:17 GMT
Content-Encoding: gzip
Vary: Accept-Encoding
Content-Type: application/javascript; charset=UTF-8
RNT-Machine: 0.31
Connection: keep-alive
Content-Length: 2498
Expires: Sat, 30 Nov 2019 15:13:16 GMT

GET
H/1.1 200
OK e.js Show response
www.rnengage.com/api/e/ca52053/ Frame 1D80 175 B
551 B 243ms
173ms Script
application/javascript 23.67.132.68
AKAMAI-ASN1

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Full URL: https://www.rnengage.com/api/e/ca52053/e.js
Requested by: Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 23.67.132.68 , Netherlands, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS: a23-67-132-68.deploy.static.akamaitechnologies.com
Software: /
Resource Hash: 8f3e0ac297c953bcbe39c8a83a994e52b61b784ace1f5580ad0cade956016d2f

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Tue, 26 Nov 2019 16:34:17 GMT
ETag: Pe2NALu6
Content-Type: application/javascript; charset=UTF-8
RNT-Machine: 0.33
Cache-Control: private
Connection: keep-alive
Content-Length: 175
Expires: Tue, 03 Dec 2019 10:35:44 GMT

GET
H2 200 _ate.track.config_resp Show response
v1.addthisedge.com/live/boost/starbucks/ 166 B
373 B 205ms
204ms Script
application/javascript 2.21.36.164
AKAMAI-ASN1

General

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Full URL: https://v1.addthisedge.com/live/boost/starbucks/_ate.track.config_resp
Requested by: Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2.21.36.164 , France, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS: a2-21-36-164.deploy.static.akamaitechnologies.com
Software: Jetty(9.4.8.v20180619) /
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Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Tue, 26 Nov 2019 16:34:17 GMT
surrogate-key: starbucks
server: Jetty(9.4.8.v20180619)
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AKAMAI-ASN1

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Full URL: https://platform.twitter.com/widgets.js
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Server

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https://connect.facebook.net/en_US/sdk.js?hash=c4632fdfdac0758f14820a13df237ff9&ua=modern_es6

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Full URL: https://platform.twitter.com/widgets/widget_iframe.18ff99b5096ff173368df1a320e00cbf.html?origin=https%3A%2F%2Fcustomerservice.starbucks.com
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Request headers

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Full URL: https://platform.twitter.com/js/button.d6f0e03b97fa3e281bb07d1de2c3bee3.js
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Facebook

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https://staticxx.facebook.com/connect/xd_arbiter.php?version=44

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Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/sdk.js?hash=c4632fdfdac0758f14820a13df237ff9&ua=modern_es6

Protocol

Security

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Resource Hash

Security Headers

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Response headers

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Software

Resource Hash

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Response headers

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Full URL: https://platform.twitter.com/widgets/tweet_button.18ff99b5096ff173368df1a320e00cbf.en.html
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Request headers

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Full URL: https://www.rnengage.com/api/1/r?Z=qpUhgBjJ2&s=eqR2lSuo&uh=7a373435&uc=customerservice.starbucks.com%2Fapp%2Fcontact%2Fask&b=ca52053&i=starbucks%3Astarbucksweb&f=rnw&p=Customer%20Portal&v=19.2.0.1-b284-sp4&e=Pe2NALu6&%230:redirectCount=0&%230:navType=0&n=script-page,load,i,3144
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 23.67.132.68 , Netherlands, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS: a23-67-132-68.deploy.static.akamaitechnologies.com
Software: /
Resource Hash: 98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: No-cache
RNT-Machine: 0.34
Cache-Control: No-store
Connection: keep-alive
Date: Tue, 26 Nov 2019 16:34:17 GMT
Content-Length: 43
Content-Type: image/gif

GET
H2 200 jot
syndication.twitter.com/i/ 43 B
170 B 109ms
109ms Image
image/gif 104.244.42.72
Twitter Inc.

General

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Full URL

https://syndication.twitter.com/i/jot?l=%7B%22widget_origin%22%3A%22https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F%22%2C%22widget_frame%22%3Afalse%2C%22language%22%3A%22en%22%2C%22message%22%3A%22m%3Anocount%3A%22%2C%22_category_%22%3A%22tfw_client_event%22%2C%22triggered_on%22%3A1574786057667%2C%22dnt%22%3Afalse%2C%22client_version%22%3A%22c406481%3A1574196979286%22%2C%22format_version%22%3A1%2C%22event_namespace%22%3A%7B%22client%22%3A%22tfw%22%2C%22page%22%3A%22button%22%2C%22section%22%3A%22share%22%2C%22action%22%3A%22impression%22%7D%7D

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

104.244.42.72 , United States, ASN13414 (TWITTER - Twitter Inc., US),

Reverse DNS

Software

tsa_o /

Resource Hash

ac8778041fdb7f2e08ceb574c9a766247ea26f1a7d90fa854c4efcf4b361a957

Security Headers

Name	Value
Strict-Transport-Security	max-age=631138519
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Tue, 26 Nov 2019 16:34:17 GMT
content-encoding: gzip
x-content-type-options: nosniff
status: 200, 200 OK
x-twitter-response-tags: BouncerCompliant
strict-transport-security: max-age=631138519
content-length: 65
x-xss-protection: 0
x-response-time: 103
pragma: no-cache
last-modified: Tue, 26 Nov 2019 16:34:17 GMT
server: tsa_o
x-frame-options: SAMEORIGIN
content-type: image/gif;charset=utf-8
cache-control: no-cache, no-store, must-revalidate, pre-check=0, post-check=0
x-connection-hash: 6147547237d1c61ec5dd88b8281249c1
x-transaction: 00fa13f200df6314
expires: Tue, 31 Mar 1981 05:00:00 GMT

OPTIONS ConditionalChatLink
starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ 0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain: starbucksweb.widget.custhelp.com
URL: https://starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ConditionalChatLink

Verdicts & Comments Add Verdict or Comment

43 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

10 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
customerservice.starbucks.com/	1970-01-19 05:26:27	Name: __atuvs Value: 5ddd5407da49a650000
customerservice.starbucks.com/	1970-01-19 14:56:40	Name: __atuvc Value: 1%7C48
.starbucks.com/	1970-01-19 05:26:27	Name: __utmb Value: 246673883.1.10.1574786056
.starbucks.com/	1970-01-19 05:26:26	Name: __utmt Value: 1
.starbucks.com/	1969-12-31 23:59:59	Name: __utmc Value: 246673883
.starbucks.com/	1970-01-19 06:09:38	Name: cm.Bd3SHVAJvkyvB90NKIN000QFPZhwebform Value: 1574786054
.starbucks.com/	1970-01-19 22:57:38	Name: __utma Value: 246673883.544487571.1574786056.1574786056.1574786056.1
customerservice.starbucks.com/	1969-12-31 23:59:59	Name: TS015a22fa Value: 013627b2674432a08d8486160cda20e14d43108c80beb3448e1ab654c50d8b3a33f57a7311ec68274871535017f456b90a18c07ba1
.starbucks.com/	1970-01-19 09:49:14	Name: __utmz Value: 246673883.1574786056.1.1.utmcsr=(direct)\|utmccn=(direct)\|utmcmd=(none)
customerservice.starbucks.com/	1969-12-31 23:59:59	Name: cp_session Value: fULoZFTG8PZt5Ff6eJr2TeMMCcuWPo9iFt5BlThiDoPB9UXp1qJH2RGhPaS73NqtfjpsDTe2Fpmwvaur46b61%7EW9sZRJQI2L9%7EgfZej11anuGFGuiE1BHFSYQ4Q4zbTkqWLoyZP_xm8HzW6irldzPoFY9mlqOO%7EQkb32HKfKGBt5_MGQ2YSGYeAlQFh7viLFyHF1CSf9LViqfMz0aIcqgwhpzCusFg0FtfbXp__kelYHfeaqp2Ptdq1bQaIS5LM87kLmlX1J2skw_5xTWxQiSRKyzhNGxSeJB9OfNFakoV6_skXKl6HJXRxZpPOZ1oFU8tKnwGN9Dp1oCeK_eMXgdUR%7EShn_vcVsYwWSCfGAoez7oKWiMIzXSlS550dZ24E_AJVUjAIck9atCkflqOMqkx0HfzDmvnyG%7Ev3TKiq7UCzqBpRyd7zTEISvgtptLqRaGwW1_71KSP08ldewsQQMZzpH8G9dAr54XxjjXKrdWS_OiPrlGoqJ14wQ%21%21

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Content-Security-Policy	frame-ancestors DENY
Strict-Transport-Security	max-age=31536000
X-Content-Security-Policy	frame-ancestors DENY
X-Frame-Options	DENY

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

connect.facebook.net
customerservice.starbucks.com
e.starbucks.com
platform.twitter.com
s3.amazonaws.com
s7.addthis.com
ssl.google-analytics.com
starbucksweb.widget.custhelp.com
staticxx.facebook.com
stats.g.doubleclick.net
syndication.twitter.com
v1.addthisedge.com
www.facebook.com
www.rnengage.com
www.starbucks.com
z.moatads.com
starbucksweb.widget.custhelp.com
104.244.42.72
172.227.103.222
2.21.36.164
23.67.132.68
2606:2800:234:59:254c:406:2366:268c
2a00:1450:4001:81e::2008
2a00:1450:400c:c08::9d
2a03:2880:f01c:8012:face:b00c:0:3
2a03:2880:f11c:8183:face:b00c:0:25de
52.216.205.229
72.247.226.64
74.117.200.136
8.33.184.254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customerservice.starbucks.com Open in urlscan Pro 74.117.200.136 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Detected technologies

Page Statistics

28 Requests

96 %HTTPS

38 %IPv6

12 Domains

16 Subdomains

13 IPs

6 Countries

690 kBTransfer

1181 kBSize

10 Cookies

42 Outgoing links

Page URL History

Redirected requests

28 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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Failed requests

Verdicts & Comments Add Verdict or Comment

customerservice.starbucks.com Open in urlscan Pro
74.117.200.136 Public Scan

Screenshot
Live screenshot

Full Image

28
Requests

96 %
HTTPS

38 %
IPv6

12
Domains

16
Subdomains

13
IPs

6
Countries

690 kB
Transfer

1181 kB
Size

10
Cookies

28 HTTP transactions
0 data transactions