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COVID-19 | Coronavirus Notice

Schedule Consultation


THERE ARE LEVELS

IT CONSULTATION AND TECHNOLOGY-CENTRIC BPO SOLUTIONS FOR ENTERPRISE, GOVERNMENT,
AND INSTITUTIONAL CLIENTS

RESULTS | ACCOUNTABILITY | SECURITY

 * Results
 * Accountability
 * Security

LARGE-SCALE BUSINESSES ARE OFTEN FORCED TO CHOOSE BETWEEN BEING OVERCHARGED OR
UNDERSERVED.

This can set off an expensive chain of desperation, waste and conflict that
ultimately destabilizes a company beyond recovery.

WE DON’T AIM TO BE ALL THINGS TO ALL PEOPLE, BUT WE DO OFFER THE HIGHEST
POSSIBLE LEVEL OF SUPPORT TO THOSE THAT RECOGNIZE AND APPRECIATE THE DIFFERENCE.

 * Consulting
 * BPO
 * Networks

 * Connectivity
 * Web
 * Apps

Request A Consultation

EACH PROJECT IS DIFFERENT BECAUSE EACH CUSTOMER IS DIFFERENT. WHEN MEETING WITH
CLIENTS, WE DISCOVER WHAT THEIR NEEDS ARE AND IMPLEMENT SOLUTIONS TO MEET THEM.
HERE ARE SOME RECENT PROJECTS:

CLOUD NINE YOGA

Cloud Nine Yoga is a Hawaii based Yoga School with branches worldwide

Services: IT, Systems design, Admin

Visit Site

CROCKETT COGENERATION

Crockett Cogeneration operates a natural gas fired cogeneration plant in
Crockett, CA.

Services: IT, Systems design

Read More

HUB CONSTRUCTION SPECIALTIES

Construction supplies, tools, and equipment rentals for over 60 years

Services: Consulting, Connectivity, Networking, APPs, Support

Read More

REEF MEDIA

Team Miss Min Wins!

Red Rock Reef is now an official sponsor of Formula One Air Race Team Miss Min

Read More



THERE ARE LEVELS

At Red Rock Reef, we work with our clients to develop solutions to address their
unique business challenges. We stand by our expertise in creating custom
applications, business systems, mobile APPs, and legacy integration with
contemporary tools; and we’ve found that it’s not a problem to think outside of
the box when you’re not stuck in one. Contact us now to unlock the true
potential of your business.

THE INFORMATION YOU NEED IS ALL AROUND YOU

Request A Consultation

Given the evolving situation with the COVID-19 global pandemic, we want to be
clear that we are taking serious and proactive measures to ensure that your
internal networks, related systems, websites, and servers remain operational
throughout this crisis. We truly value you as a client, and we’re fully
committed to your business’s success during and after this instability.

MEASURES WE HAVE TAKEN

We have always been a distributed organization with most of our staff working
from home offices.

 * Early last week we cancelled all travel, in-person meetings, and use of
   shared work spaces. Additionally, we advised our team to begin aggressive
   social distancing and hygiene practices. As of the date of this post we have
   had no confirmed cases or known exposures within the organization.
 * We are in daily contact with our critical infrastructure partners. To date,
   all are reporting that the network infrastructure is secure and stable. We
   will continue to monitor the status of critical services and share updates as
   appropriate.
 * In compliance with Nevada Governor Steve Sisolak’s order regarding
   non-essential businesses, our Reef Suite Client Experience office located in
   Downtown Las Vegas will be closed to the public for 30 days unless otherwise
   directed.
 * We have adjusted support priorities and payment procedures as described
   below.

SUPPORT PRIORITIES

We are receiving an increased number of support requests as organizations
respond to this crisis by issuing work from home mandates and other
arrangements. In order to maintain our level of service, we will apply the
following priority rules:

 * Operational issues on existing systems and services
 * Deployment of business continuity solutions for existing clients
 * New projects for existing clients
 * Projects for new clients
 * The scope of support available depends on the type and priority level of
   service you are purchasing from us

We will continue to strive to meet all service level agreements within this
framework, and we appreciate your cooperation and patience with these
priorities.

PAYMENTS

Effective immediately, all payments should be made electronically (via credit
card, debit card, ACH, wire transfer or Paypal)

 * If you are unable to make electronic payments, checks by postal mail will be
   accepted pending a delay of up to fourteen (14) days due to disinfection
   requirements. Please send payments early enough to factor in this delay.
 * Please be aware that payments for services must be completed within the terms
   of your contract or service plan. Failure to make payments on schedule will
   result in late fees and service termination.
 * If your payment will be delayed for any reason please contact our team to
   make arrangements.

APPRECIATION

Last but definitely not least, we’d like to express our genuine respect and
appreciation for the many people working on the frontline to combat this virus.
The list includes nurses, doctors and other health care workers, and the many
people throughout the country working to keep store shelves stocked and basic
services running.

GREATER THINGS AHEAD.

Team Red Rock Reef

Information subject to change.
Updated March 23, 2020

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©2023 Red Rock Reef LLC