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 * Solutions Menu Toggle
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     * APEXAll-In-One Call Handling Solution
     * UniverseGet NG911 Now
     * ECaaSEmergency Communications as a Service
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         future
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 * Industries Menu Toggle
   * Public Safety9-1-1, 3-1-1, and Non-Emergency
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Main Menu
 * Solutions Menu Toggle
   * Stand-Alone Products Menu Toggle
     * APEXAll-In-One Call Handling Solution
     * UniverseGet NG911 Now
     * ECaaSEmergency Communications as a Service
     * Bridge DeskOrchestrate Thousands of Field Units with Confidence
     * Enterprise ConnectEmergency Notifications When they Matter Most
   * Applications Menu Toggle
     * Responder ConnectAssess the situation with better visibility
     * Control CenterEasily access and manage your Carbyne solution
       administration, post event applications and/or real time wallboards
       anytime anywhere Menu Toggle
       * WallboardsSet your call takers up for real success and intelligently
         utilize their time
       * AnalyticsAutomate roles and responsibilities with Carbyne’s tailor-made
         live analytics and interactive tools
       * Events HistoryKeep a close eye on the past and be covered for the
         future
   * AI Studio Menu Toggle
     * TranslationInstantly detect languages and communicate with non-English
       speaking callers
     * Emergency Call TriageMitigate staffing challenges during surge periods
     * AI-V for Admin LinesYour AI Virtual agent for your admin line calls
 * Industries Menu Toggle
   * Public Safety9-1-1, 3-1-1, and Non-Emergency
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MISSION CRITICAL CONTACT CENTER SOLUTIONS DELIVERED GLOBALLY AT SCALE



We are the most secure and interactive cloud based communications platform for
mission critical centers. With Carbyne, Every Person Counts.

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VISION

Emergency communication must evolve alongside modern technology, ensuring the
same conveniences we enjoy daily, like ordering a car or using AI, are available
during crises. Our cloud-native platform innovates continuously, guaranteeing
dynamic urgent communications for swift responses to emergencies.





TRUSTED BY





WHO WE SERVE

Through the power of one platform, we enable call centers to collect and
distribute the right information at the right time. Call centers who rely on
live, ever-changing information. We assist direct emergency response teams and
enterprises that rely on real time data and collaboration for critical
decisions.

Our ecosystem of applications delivers all the right tools on one platform.

Find out why our customers keep choosing Carbyne and reach out for a demo.



PEOPLE SERVED




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LOCATION UPDATES PER YEAR




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MINUTES LIVE VIDEO SHARED PER YEAR




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UNIQUE CALLS PER YEAR




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HEAR WHAT OUR CUSTOMERS HAVE TO SAY

“It’s a once in a generation game changer. There is no question that we have
taken the first step toward 911 in the future. This is that much of an
improvement in handling 911. I think we are going to look back and say this is
an important point in 911 history.”


Karl Fasold Executive Director, Orleans Parish Communications District



“Technology is evolving very quickly. Unfortunately, it’s not evolving in the
911 space so making sure that we keep moving with the technology is important.
It allows us to stay in the space where the citizen feels comfortable that when
they call 911, we’re actually going to be able to assist them.”

Desiree Arnold E911 Director, Atlanta Police Department



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SPEAK TO ONE OF OUR
ADVISORS.




> “[APEX] improves the lives of the constituents within our COG region. I want
> to thank the Carbyne team, from Start to finish, because without their support
> and their team, plus their assets and resources that they applied, we wouldn’t
> be here.”
> 
> — Marisa Quintanilla, Director, Regional Services, Rio Grande Council Of
> Governments, Texas

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FIND OUT WHY WE HAVE NEARLY 100% CUSTOMER RETENTION

With Carbyne, you don’t just get technology, you get a partner that stands by
your side. Our support team goes above and beyond to ensure your operations are
as efficient and effective as possible.

“Enhancing public safety is my top responsibility as Mayor. By working with
Carbyne, we’re giving our police and first responders more tools to prepare for
the unexpected, respond to emergencies, and ensure the ultimate safety of our
residents.”

Miami Dade County Mayor Daniella Levine Cava
Miami Dade County Official Press Release



“The Carbyne product we currently use has been a game changer for us at the Gdot
TMC in regard to locating a stalled motorist quickly who called our center for
help. The support team has been on point with assisting Gdot with the use of
this Carbyne product since we acquired it.”

Robert Baker
Georgia Department of Transportation





FEATURED IN



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APEX
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Emergency Call Triage
Translation
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Enterprise

Partners


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Our Team
Customer Success
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Resources

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