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UNEMPLOYMENT FRAUD

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UNEMPLOYMENT FRAUD IN NEVADA:

The Nevada Department of Employment, Training and Rehabilitation (DETR) is
committed to preventing and identifying fraud or fraudulent scams. We encourage
Nevadans to remain vigilant and to report fraud or any potential concerns of
fraud to DETR.

In April of this year, DETR joined the Nevada COVID-19 Task Force. The Task
Force, formed by Nevada Attorney General Aaron D. Ford and U.S. Attorney
Nicholas A. Trutanich, is comprised of local, state and federal investigators
and prosecutors with significant experience in handling multiple types of
fraud complaints and cases related to cybercrime and unemployment insurance
among others. DETR is working with local law enforcement, the Attorney General's
COVID-19 Fraud Task Force and the Department of Labor to detect, prevent and
address fraud.

In Nevada, unemployment fraud is considered a felony and the State will be
following up on fraudulent claims up to and including prosecution and other
civil remedies afforded under the law.

Reporting fraud in Nevada is done online by using the State’s Fraud Reporting
Form which can be utilized by individuals and employers alike. Filers are
encouraged to file a report and upload supporting information for their report
to the State. Additional information explaining the steps individuals and
employers can take should they believe a fraudulent claim has been filed can be
found on the State’s fraud flyer 


INDICATION OF A POSSIBLE COVID-19 UNEMPLOYMENT COMPENSATION SCAM:

Scammers behind the PUA fraud appear to be using Social Security numbers and
other personally identifiable information to apply for and receive PUA benefits.
In many situations, the victims are unaware that their personal information has
been compromised. Some signs that personal information may have been
compromised:

 1. For employers - if you receive notification a claim has been filed for one
    or more of your employees who are still working.

 2. For workers: 
    
    * Receiving any type of correspondence that you filed an unemployment claim
      when you did not file a claim for benefits.
    * Receiving an unemployment debit card at your address with someone else’s
      name.
    * You are told by a current or former employer that a claim has been
      submitted with your personal information.


REPORT FRAUD AS AN EMPLOYER:

HOW TO REPORT FRAUD AS AN EMPLOYER:

 1. Go to www.detr.nv.gov and select the Unemployment Fraud  tab on the left
    side of the page under “Quick links.” Once on the DETR fraud page, select
    Report Fraud to DETR located under" I want to.. " DETR will make a note in
    both the employee claim and in the employer’s record. No changes will be
    made to the employer’s account. Filers are asked to identify which program
    they are reporting on - traditional UI, PUA, or both. If needed, the
    Department may reach out for additional information.

 2. If you receive notice of a fraudulent filing on behalf of someone still
    employed or who does not work for you, please return your employer
    verification letter response to the address indicated as soon as possible,
    write “FRAUD” in big letters across the form indicating that the claim is
    fraudulent. Sign and date the letter. Include a separate letter on company
    letterhead with any details of the fraud. Employers registered with UInv
    should regularly review their online account for benefit filings to verify
    accuracy of separated employees. If you note a filing that you believe is
    fraudulent, you may respond through varied channels:
    
    * electronically through the employer portal, if you are connected to our
      State Information Data Exchange System (SIDES) system;
    
    * by faxing in your signed and dated verification letter response indicating
      that the filing is potentially fraudulent to (775) 684-0338 or (702)
      486-7987; or
    
    * by mailing back the verification letter response to either of the mailing
      addresses indicated on your letter

 3. File a complaint with the FBI's Internet Crime Complaint Center (IC3), at
    www.ic3.gov on the employee's behalf.

 4. Notify and provide copies of all reports to the employee and inform them
    what has been reported. Keep a file with the information and timeline.

 5. Provide the below information to the employee.


REPORT FRAUD AS AN INDIVIDUAL:

HOW TO REPORT FRAUD AS AN INDIVIDUAL 

 1. Go to detr.nv.gov and select the Unemployment  Fraud tab on the left side of
    the page under “Quick links.” Once on the DETR fraud page, select Report
    Fraud to DETR located under “I want to…”  Once a report is filed, nothing
    else is required by the reporting party. DETR will flag the account so
    payments are not issued. If you have an employer (as opposed to being an
    independent contractor or “gig worker” receiving PUA payments), it will be
    noted in your employer’s file as well. Filers are asked to identify which
    program they are reporting on - traditional UI, PUA, or both. If needed, the
    Department may reach out for additional information. Additionally,
    individuals may:

 2. File a complaint with the FBI’s Internet Crime Complaint Center (IC3), at
    www.ic3.gov

 3. File an Identity Theft or Personal Identifiable Information Complaint with
    local law enforcement alleging that your personal information has been
    compromised and used to file an unemployment compensation claim. As part of
    this process, your driver’s license or state ID and your Social Security
    card should be verified.

 4. File a complaint with the Federal Trade Commission (FTC) at
    https://www.identitytheft.gov/.   Click “Get Started.”  Select “I want to
    report identity theft.”  Select “Government Benefits or IDs.”  The FTC also
    provides resources for victims of identity theft
    at https://www.ftccomplaintassistant.gov/#crnt&panel1-1

 5. File a complaint with the Social Security Administration (SSA), Office of
    the Inspector General at https://oig.ssa.gov/.  Click “Submit a Report”
    under “Report Other Social Security Fraud, Waste, and Abuse.”  You can also
    call the Social Security Fraud Hotline at (800) 269-0271. 

 6. Check your credit report for any anomalies. Visit www.annualcreditreport.com
    and follow the directions provided to request your free credit report from
    Equifax, Experian, and TransUnion.

 7. Do not give out or verify your personal information (e.g., date of birth and
    social security number) over the phone.  If someone contacts you asking
    about your personal information and you are unsure whether it is legitimate,
    hang up, verify the company’s true phone number and contact the company
    directly.

 8. Optional:   Consider placing a fraud alert with one of the three credit
    reporting agencies:  Experian, TransUnion or Equifax.  The fraud alert is
    free and this only needs to be done once. The fraud alert remains on the
    account for 1 year. You can find contact information for the three credit
    reporting agencies by visiting the following IRS page
    https://www.irs.gov/identity-theft-fraud-scams/employment-related-identity-theft
    , and scroll down to the bottom of the page, “Steps you should take…”. 
    Please note that this may make it harder to legitimately apply for credit
    during this period.


WHAT TO DO IF YOU RECEIVE A DEBIT CARD YOU DID NOT APPLY FOR:

Constituents who have received a Bank of America card in error should not
activate the card. To aid DETR’s internal investigation operations and prevent a
fraudulent expenditure of unemployment funds, any person who erroneously
receives a Bank of America Card should:

Visit www.detr.nv.gov and  select the Unemployment Fraud tab on the left side of
the page under “Quick links.” Once on the DETR fraud page, select Report Fraud
to DETR located under " I want to .."  When completing DETR's online fraud
report, filers can list the names on the cards and upload a picture of the Bank
of America card, that includes the 16-digit number on the front of the debit
card, the expiration date, and the individual’s name, along with their phone
number. Once you upload the card information and submit the fraud report, you
can destroy the cards. DETR will flag the account so payments are not issued. If
needed, the Department may reach out for additional information.

Individuals can also visit the Way2Go Card site at https://www.goprogram.com or
call (844) 542-1115 for more information about the debit card(s).


GENERAL STEPS TO PROTECT YOURSELF AGAINST UNEMPLOYMENT SCAMS:

 * Never give out your personal information over email or text message.
 * Don’t wire money.
 * Don’t open or respond to unsolicited emails or text messages.
 * Thoroughly review all financial statements for any unusual activity.
   Immediately contact the company if an item looks suspicious.
 * Shred or destroy credit card statements, bills, insurance papers or bank
   statements before throwing them out.
 * Do not carry your Social Security Card in your wallet.
 * Be wary of anyone calling to “confirm” personal or financial information.
   Often, these are criminals trying to obtain those facts under the guise of
   “confirmation”.
 * Release your Social Security number only when absolutely necessary or when
   required by law
 * Ask how you can remove unnecessary information or information that is not
   required for the service you are receiving.
 * Check credit reports, banking information, medical information that may have
   details that need to be removed or secured
 * Protect and update passwords to your online accounts regularly.
 * When creating passwords and PINS, do not use anything that could be
   discovered easily by thieves.
 * Memorize all your passwords and PINS.
 * Remove old accounts and passwords that are no longer in use.
 * Use additional security measures provided for your accounts wherever
   available.
 * When reaching out to DETR or any government entity, keep your personal
   information safe by making sure you’re only dealing with official state
   representatives and not scammers preying on your vulnerability during this
   challenging time.

 

NOTE: DETR may need to call you. If you file a claim, save the following
unemployment phone numbers to your phone so you know you’re receiving a
legitimate call from DETR:

 * 775-687-7101,
 * 702-486-0185 and
 * 702-486-3387.

Should we need to contact you directly, we will ask you for some personal
identification information in order to verify your identity.


ADDITIONAL RESOURCES

 * 1099-G Form for Unemployment Benefits Tax Year 2020- FAQ’s
 * DETR Recommended Identification Documents
 * IRS Guidance on Identity Theft Involving Unemployment Benefits
 * U.S. Department of Labor
 * U.S. Department of Justice Unemployment Insurance Fraud Consumer Protection
   Guide – September 21, 2020
 * FBI’s Internet Crime Complaint Center (IC3), at www.ic3.gov
 * Federal Trade Commission (FTC) at https://www.identitytheft.gov/ to file a
   complaint and https://www.ftccomplaintassistant.gov/#crnt&panel1-1 to view
   resources for victims of identity theft.
 * Social Security Administration (SSA), Office of the Inspector General at
   https://oig.ssa.gov/ to file complaint or call the Social Security Fraud
   Hotline at (800) 269-0271.
 * Visit www.annualcreditreport.com to check your credit report and follow the
   directions provided to request a free credit report from the three credit
   reporting agencies: Equifax, Experian, and TransUnion.
 * IRS page
   https://www.irs.gov/identity-theft-fraud-scams/employment-related-identity-theft,
   to find contact information for credit reporting agencies and placing a fraud
   alert with one of the three credit reporting agencies.

 

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