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2 forms found in the DOM

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</form>

Text Content

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 * Solutions
   Use Cases
   Conversational Support
   Popular
   Deliver personal customer support at any scale
   Conversational Engagement
   Onboard, activate, and re-engage customers
   Conversational Marketing
   Convert more website visitors into customers
   
   Industries
   E-commerce
   Financial Services
   Education
   Healthcare
   
   Company Size
   Enterprise
   Small Business
   Early Stage
   
   What Is Intercom?
   Get an overview of the Intercom platform and how it works.
   Learn more
 * Features
   The Intercom Platform
   Business Messenger
   Support and engage customers with chat, messages, and more
   Management Tools
   Efficiently manage all your customer interactions in one place
   
   Customer Data Platform
   Leverage your customer data to personalize every interaction
   Apps & Integrations
   Integrate and extend Intercom with 300+ apps
   
   Top Features
   Live Chat
   Support Bots
   Shared Inbox
   Product Tours
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   Watch a Demo
   Learn how to use Intercom for support, marketing, and customer engagement.
   Watch a demo
 * Resources
   Product Help
   Help Center
   Learn how to install, set up, and use Intercom
   Developer Hub
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   Community Forum
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   Learn & Connect
   Blog & Podcasts
   Stories about support, marketing, product, and more
   Books & Webinars
   Discover books, guides, and webinars full of insights
   Academy
   Master Intercom with deep-dive courses from Intercom experts
   
   Customer Stories
   Discover how businesses like you use Intercom to support and engage
   customers.
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 * Pricing


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5 WAYS AUTOMATION TRANSFORMS YOUR SUPPORT EXPERIENCE

Are you losing time answering the same questions over and over (and over)? In
this guide, see how automation can win that time back.

Download now



NEARLY 40% OF TEAMS SAY REPETITIVE TASKS GET IN THE WAY OF GREAT CUSTOMER
SUPPORT.* THIS GUIDE SHOWS HOW AUTOMATION MAKES YOUR TEAM MORE EFFICIENT AND
SHORTENS SUPPORT QUEUES—ALL WITHOUT LOSING YOUR PERSONAL TOUCH.


YOU’LL DISCOVER:

 * Why teams using automation are 4x more likely to see CSAT scores improve

 * How to make automated support deeply personal

 * Which strategies cut costs while helping more customers

STATISTICS SOURCE: INTERCOM COMMISSIONED AN INDEPENDENT MARKET RESEARCH FIRM TO
SURVEY A RANDOM SAMPLE OF 404 SUPPORT MANAGERS AND LEADERS. THE STUDY’S MARGIN
OF ERROR IS +/-4.87% AT THE 95% CONFIDENCE LEVEL.




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connect the tools that’ll keep your team efficient and your customers happy for
years to come.
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Article
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Automated customer service lets you help more customers at scale without
drastically growing headcount.
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Guide
Drive Conversational Experiences For A Future-Ready Customer Support Strategy
Forrester studied how customer support has changed. See why conversational
support is now the expectation.
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Explore more


SITEMAP

 * Pricing

 * Use Cases
   
   * Conversational Support
   * Conversational Engagement
   * Conversational Marketing

 * Company Size
   
   * Mid-Market / Enterprise
   * Small Business
   * Early Stage

 * Industries
   
   * Financial Services
   * E-commerce
   * Education
   * Healthcare

 * Features
   
   * Business Messenger
   * Customizable bots
   * Automated answers
   * Product Tours
   * Outbound Messages
   * Inbox
   * Help Center Articles
   * Account Based Marketing
   * Management Tools
   * Apps + Integrations
   * Customer data
   * Live Chat
   * Mobile Apps
   * Mobile Carousels
   * Series
   * Transactional Messaging

 * Resources
   
   * Blog
   * Watch a Demo
   * Academy
   * Webinars
   * What's New
   * Product Changes
   * App Store
   * Docs
   * Developers
   * Status
   * Security
   * Books and Guides
   * Support ROI Calculator

 * Company
   
   * About
   * Customers
   * Community Forum
   * Careers
   * Press Resources
   * App Partner Program
   * Service Partner Program
   * Contact Us
   * Terms
   * Privacy

From the blog

 * 2021 on Inside Intercom
 * 2021 in conversation: Learnings from the podcast
 * Andrew Chen on how tech’s giants drive growth with network effects
 * Don’t tell me you miss me: 3 better approaches to user retention

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