Submitted URL: https://em.intercom.com/MjU4LUNMVy0zNDQAAAGBgb_4FuQzvOUJYVF-OXwVM3moaWLhOvXju2B4GAcw0f6YkMotJBAmabTknltJzTI2CMS-nwU=
Effective URL: https://www.intercom.com/resources/guides/5-ways-automation-transforms-your-support-experience?utm_medium=email&utm_sourc...
Submission: On December 23 via api from IE — Scanned from DE

Summary

This website contacted 16 IPs in 5 countries across 11 domains to perform 93 HTTP transactions. The main IP is 143.204.209.90, located in United States and belongs to AMAZON-02, US. The main domain is www.intercom.com.
TLS certificate: Issued by Amazon on April 15th 2021. Valid for: a year.
This is the only time www.intercom.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

Domain Requested by
43 www.intercom.com em.intercom.com
www.intercom.com
24 images.ctfassets.net www.intercom.com
8 api-visitor-analytics.intercom.com www.intercom.com
4 js.intercomcdn.com widget.intercom.io
js.intercomcdn.com
2 fonts.intercomcdn.com
2 www.google-analytics.com www.googletagmanager.com
1 marketing.intercomcdn.com
1 www.google.co.uk
1 www.google.com
1 api-iam.intercom.io js.intercomcdn.com
1 stats.g.doubleclick.net www.intercom.com
1 widget.intercom.io 1 redirects
1 sentry.io www.intercom.com
1 www.googletagmanager.com www.intercom.com
1 reveal.clearbit.com www.intercom.com
1 em.intercom.com
93 16
Subject Issuer Validity Valid
em.intercom.com
Cloudflare Inc ECC CA-3
2021-06-05 -
2022-06-04
a year crt.sh
*.intercom.com
Amazon
2021-04-15 -
2022-05-14
a year crt.sh
clearbit.com
Amazon
2021-08-27 -
2022-09-25
a year crt.sh
images.ctfassets.net
Amazon
2021-03-19 -
2022-04-17
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2021-11-29 -
2022-02-21
3 months crt.sh
sentry.io
DigiCert SHA2 Secure Server CA
2020-06-02 -
2022-06-07
2 years crt.sh
*.intercomcdn.com
Amazon
2021-03-01 -
2022-03-30
a year crt.sh
*.g.doubleclick.net
GTS CA 1C3
2021-11-29 -
2022-02-21
3 months crt.sh
www.google.com
GTS CA 1C3
2021-11-29 -
2022-02-21
3 months crt.sh
www.google.co.uk
GTS CA 1C3
2021-11-29 -
2022-02-21
3 months crt.sh

This page contains 2 frames:

Primary Page: https://www.intercom.com/resources/guides/5-ways-automation-transforms-your-support-experience?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGBgb_4FigSfvnVkZf7KQwq3H0e5WK8JCvP97qssB4XDdZSK5j_1_-SehqP13pZI8dmnrXk_QMyT3PMW0KJDME6yVUIp1AgqhG7fCTHlUrAjzSD
Frame ID: D59957A70BB0CA3A933597A1A14C1067
Requests: 88 HTTP requests in this frame

Frame: https://js.intercomcdn.com/frame-modern.21272555.js
Frame ID: 3EF978AC719BDEDC204388D1C3EE66D1
Requests: 5 HTTP requests in this frame

Screenshot

Page Title

5 Ways Automation Transforms Your Support Experience

Page URL History Show full URLs

  1. https://em.intercom.com/MjU4LUNMVy0zNDQAAAGBgb_4FuQzvOUJYVF-OXwVM3moaWLhOvXju2B4GAcw0f6YkMotJBAmabTk... Page URL
  2. https://www.intercom.com/resources/guides/5-ways-automation-transforms-your-support-experience?utm_me... Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <[^>]+(?:https?:)?//(?:assets|downloads|images|videos)\.(?:ct?fassets\.net|contentful\.com)

Overall confidence: 100%
Detected patterns
  • reveal\.clearbit\.com/v[(0-9)]/

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js

Page Statistics

93
Requests

98 %
HTTPS

44 %
IPv6

11
Domains

16
Subdomains

16
IPs

5
Countries

2766 kB
Transfer

5144 kB
Size

7
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://em.intercom.com/MjU4LUNMVy0zNDQAAAGBgb_4FuQzvOUJYVF-OXwVM3moaWLhOvXju2B4GAcw0f6YkMotJBAmabTknltJzTI2CMS-nwU= Page URL
  2. https://www.intercom.com/resources/guides/5-ways-automation-transforms-your-support-experience?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGBgb_4FigSfvnVkZf7KQwq3H0e5WK8JCvP97qssB4XDdZSK5j_1_-SehqP13pZI8dmnrXk_QMyT3PMW0KJDME6yVUIp1AgqhG7fCTHlUrAjzSD Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 80
  • https://widget.intercom.io/widget/tx2p130c HTTP 302
  • https://js.intercomcdn.com/shim.latest.js

93 HTTP transactions

Resource
Path
Size
x-fer
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em.intercom.com/
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General
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Protocol
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Security
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Server
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Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
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Request headers

Upgrade-Insecure-Requests
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User-Agent
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Accept-Language
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Response headers

date
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content-type
text/html
cache-control
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x-content-type-options
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338 KB
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Requested by
Host: em.intercom.com
URL: https://em.intercom.com/MjU4LUNMVy0zNDQAAAGBgb_4FuQzvOUJYVF-OXwVM3moaWLhOvXju2B4GAcw0f6YkMotJBAmabTknltJzTI2CMS-nwU=
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Server
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Reverse DNS
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Software
nginx /
Resource Hash
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Request headers

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content-type
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status
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Requested by
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Request headers

Accept-Language
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Referer
User-Agent
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Response headers

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ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.93 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 23 Dec 2021 18:23:05 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
cookie.png
marketing.intercomcdn.com/assets/
3 KB
4 KB
Image
General
Full URL
https://marketing.intercomcdn.com/assets/cookie.png
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
65.9.58.89 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-58-89.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
0c2548a63a97d2777a4c5cd9188be3ed87bb8401343908c88858060870b39837

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.93 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
Date
Thu, 23 Dec 2021 07:30:54 GMT
Via
1.1 f58d1aa3b3b084adbea41c7523e2047f.cloudfront.net (CloudFront)
Last-Modified
Tue, 05 May 2020 18:27:05 GMT
Server
AmazonS3
Age
41111
ETag
"179d3c068e0add209989e31690466836"
X-Cache
Hit from cloudfront
Content-Type
image/png
Connection
keep-alive
X-Amz-Cf-Pop
FRA56-C1
Accept-Ranges
bytes
Content-Length
3566
X-Amz-Cf-Id
BURZMd6I4pZC7Jza7MhGZ0s8HCdhNwQMuoMzH56wOzec48ZiHC2DOQ==
Graphik-Bold.woff
fonts.intercomcdn.com/graphik/
49 KB
49 KB
Font
General
Full URL
https://fonts.intercomcdn.com/graphik/Graphik-Bold.woff
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:206f:9400:10:8536:c280:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
3b610da3480cf9a693b3cede30b7bbf3d00a3930cc5b3a4d276a6ef64c92e1ac

Request headers

Referer
https://www.intercom.com/
Origin
https://www.intercom.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.93 Safari/537.36

Response headers

date
Wed, 22 Dec 2021 04:49:17 GMT
via
1.1 6165dcc1fdf84ac65e8204c05709f1cb.cloudfront.net (CloudFront)
vary
Origin,Access-Control-Request-Headers,Access-Control-Request-Method
age
135230
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
50076
last-modified
Wed, 21 Jul 2021 14:48:55 GMT
server
AmazonS3
etag
"798585dd090cbe09e9d3805abb3b02dd"
access-control-max-age
3000
access-control-allow-methods
GET
content-type
font/woff
access-control-allow-origin
*
cache-control
max-age=259200
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
x-amz-cf-id
tQrax8_y6jB66ah0n1RHGeBJ37iv-HX0SY1x7M4d2n-923wrgKcLdQ==
Graphik-Regular.woff
fonts.intercomcdn.com/graphik/
46 KB
46 KB
Font
General
Full URL
https://fonts.intercomcdn.com/graphik/Graphik-Regular.woff
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:206f:9400:10:8536:c280:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
c31f9617ab13c0c1643f28a2edc660051b1cb81fa31c61be93d4cccb4c1747c0

Request headers

Referer
https://www.intercom.com/
Origin
https://www.intercom.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.93 Safari/537.36

Response headers

date
Wed, 22 Dec 2021 00:13:08 GMT
via
1.1 6165dcc1fdf84ac65e8204c05709f1cb.cloudfront.net (CloudFront)
vary
Origin,Access-Control-Request-Headers,Access-Control-Request-Method
age
151799
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
46928
last-modified
Wed, 21 Jul 2021 14:48:56 GMT
server
AmazonS3
etag
"475fb1f8332e3a4a5364d0cc76d2a9cd"
access-control-max-age
3000
access-control-allow-methods
GET
content-type
font/woff
access-control-allow-origin
*
cache-control
max-age=259200
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
x-amz-cf-id
m-u0CfGcQSrP89ZrQ83FnX0-p7HP4zGPbuC4dSxVPzpTk_b5GkSHzQ==
locale-de-json-modern.36de2061.js
js.intercomcdn.com/ Frame 3EF9
18 KB
6 KB
Script
General
Full URL
https://js.intercomcdn.com/locale-de-json-modern.36de2061.js
Requested by
Host: js.intercomcdn.com
URL: https://js.intercomcdn.com/frame-modern.21272555.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.35.253.47 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-35-253-47.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
662c6a3fc16bd73d465dd0e3d4ea679cffac63290626dbde0d8269bccbaeac8d

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.93 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Thu, 23 Dec 2021 18:02:38 GMT
content-encoding
gzip
last-modified
Thu, 23 Dec 2021 10:01:27 GMT
server
AmazonS3
age
1230
etag
"de602be668055543852605292be851c5"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=UTF-8
via
1.1 baa5702f7bd64fcbae1e3bd950d9a245.cloudfront.net (CloudFront)
cache-control
max-age=31536000, s-maxage=7200, public
x-amz-cf-pop
FRA6-C1
accept-ranges
bytes
content-length
5413
x-amz-cf-id
gQNAUHaGUniExftBb38hh23-Fd3sJNobbtanxXWR7M8J8gWikyGPcg==
ping
api-iam.intercom.io/messenger/web/ Frame 3EF9
0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
api-iam.intercom.io
URL
https://api-iam.intercom.io/messenger/web/ping

Verdicts & Comments Add Verdict or Comment

39 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| reveal function| Intercom object| dataLayer object| webpackJsonp_N_E object| _N_E object| picturefillCFG function| picturefill function| applyFocusVisiblePolyfill object| regeneratorRuntime object| __NEXT_DATA__ function| __SSG_MANIFEST_CB object| __NEXT_P object| next object| DD_RUM object| ddtrace object| __SENTRY__ object| __BUILD_MANIFEST object| __SSG_MANIFEST object| google_tag_manager function| postscribe object| google_tag_manager_external function| tryToOpenBanner function| tryToOpenBannerOnScroll function| renderCookieConsent function| _ function| __NEXT_PRELOADREADY object| __sentry_instrumentation_handlers__ object| IntercomGTM string| GTM_PAGEVIEW_URL object| pageViewPromise function| triggerCustomEvent object| google_tag_data string| GoogleAnalyticsObject function| ga function| __intercomAssignLocation object| gaplugins object| gaGlobal object| gaData

7 Cookies

Domain/Path Name / Value
em.intercom.com/ Name: BIGipServerab_mailtracking_80
Value: !iBkYruCona5NavvaQbCLRqc3TBcuiug7i7ZQCiriUdJWIQ+vVDqEWb/JLq4VD4Seg/if8rvMb13Xhpo=
.em.intercom.com/ Name: __cf_bm
Value: V_Y3dkzOYPNfRnn_pBLfWM9Ge_GWZhmdLOlC6PgHx2U-1640283784-0-AQtYgz9IVQdodcehoWvTXWxk/HefEfbEzge2yZxDgYsqH0RIZdM9lKWkvC+b7ug9BMsZXdAZ0ETgBuABJ3qoOLQ=
www.intercom.com/ Name: _dd_s
Value: rum=0&expire=1640284685351
.intercom.com/ Name: gtm_id
Value: 9559298f-5656-4ed7-ac22-c424297b6491
.intercom.com/ Name: _ga
Value: GA1.2.1808840755.1640283786
.intercom.com/ Name: _gid
Value: GA1.2.1610848535.1640283786
.intercom.com/ Name: _dc_gtm_UA-22834013-1
Value: 1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

api-iam.intercom.io
api-visitor-analytics.intercom.com
em.intercom.com
fonts.intercomcdn.com
images.ctfassets.net
js.intercomcdn.com
marketing.intercomcdn.com
reveal.clearbit.com
sentry.io
stats.g.doubleclick.net
widget.intercom.io
www.google-analytics.com
www.google.co.uk
www.google.com
www.googletagmanager.com
www.intercom.com
api-iam.intercom.io
104.17.72.206
13.32.21.37
13.35.253.47
143.204.209.90
2600:9000:206f:9400:10:8536:c280:93a1
2600:9000:211e:ee00:12:94b3:c380:93a1
2a00:1450:4001:80e::2004
2a00:1450:4001:80e::2008
2a00:1450:4001:828::2003
2a00:1450:4001:82f::200e
2a00:1450:400c:c06::9d
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35.188.42.15
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