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GOVERNMENT APPROVED CLIENT MONEY PROTECTION

All residential letting and property management agents that handle client money
are legally required to join a client money protection scheme. We are the UK’s
largest independent government approved scheme.

Find a member


Please note our telephone lines are closed on Friday 17 November 2023 for a
training and communication day across the HFIS group

Please note our telephone lines are closed on Friday 17 November 2023 for a
training and communication day across the HFIS group

Please note our telephone lines are closed on Friday 17 November 2023 for a
training and communication day across the HFIS group

Please note our telephone lines are closed on Friday 17 November 2023 for a
training and communication day across the HFIS group

Please note our telephone lines are closed on Friday 17 November 2023 for a
training and communication day across the HFIS group

Please note our telephone lines are closed on Friday 17 November 2023 for a
training and communication day across the HFIS group

Please note our telephone lines are closed on Friday 17 November 2023 for a
training and communication day across the HFIS group
‹›



REMINDER NOTICE TO ALL MEMBERS

In order to proceed with your membership renewal, or to successfully complete
your midterm checks, you are required to provide an updated letter from your
bank stating the accounts you handle all client money in are ringfenced and
segregated. This letter must be dated within 12 months of your renewal date.

Download bank letter

RECOGNISED

Guarantees compliance with current legislation

SECURITY

Provides peace of mind to landlords and tenants throughout the UK that their
money is safe

SUPPORT

Our team are on hand and available to help with any questions


WHAT IS CLIENT MONEY PROTECTION?

Client money protection is a form of insurance that protects the landlords and
tenants’ money held by a letting agent. If the money is misappropriated, lost,
or stolen or if the agent goes into administration, landlords and tenants can
contact the agent’s client money protection provider to make a claim for
compensation.




LOOK OUT FOR THE LOGO




Our members must display their membership certificate and our logo in their
office and on their website. We changed our logo in October 2021. If you see any
agents using our old logo, please let us know through our support page so we can
send them the new logo.


Over
3,600
current members
More than
100,000
consumers protected
Established in
2013
and still growing
Built by rental experts


PART OF HFIS

HFIS is a group of specialist insurance and regulatory brands for the private
rented sector. From referencing and deposits (or replacements), all the way
through to possessions, our brands cover the entire life cycle of a tenancy.


‹›



INFO

 * About us
 * Resources
 * Professional indemnity


POLICIES

 * Complaints
 * Membership Rules
 * Privacy policy
 * Cookie policy
 * Modern slavery statement
 * Unreasonable behaviour

 * 
 * 
 * 



Client Money Protect is a trading style of CM Protect Ltd, a subsidiary of HFIS
Ltd, who are authorised by the Department for Levelling Up, Housing and
Communities to operate a Client Money Protection Scheme for letting agents in
England. Copyright 2023. All rights reserved.

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