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Submission: On February 17 via manual from IN — Scanned from DE
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Submission: On February 17 via manual from IN — Scanned from DE
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* Solutions
Use Cases
Conversational Support
Popular
Deliver personal customer support at any scale
Conversational Engagement
Onboard, activate, and re-engage customers
Conversational Marketing
Convert more website visitors into customers
Industries
E-commerce
Financial Services
Education
Healthcare
Company Size
Enterprise
Small Business
Early Stage
What Is Intercom?
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* Features
The Intercom Platform
Business Messenger
Support and engage customers with chat, messages, and more
Management Tools
Efficiently manage all your customer interactions in one place
Customer Data Platform
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Apps & Integrations
Integrate and extend Intercom with 300+ apps
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Make customers for life
How do you build strong customer relationships—that last? By offering
personalized support and engagement every step of the way with Intercom's
all-in-one customer communications platform.
SO WHY INTERCOM?
Every customer interaction is an opportunity to build a relationship, and earn a
lifelong fan. Our Messenger makes each connection feel friendly, personal, and
convenient—leading to happy, loyal customers and sky's-the-limit growth for your
business.
MEET THE ALL-IN-ONE CUSTOMER COMMUNICATIONS PLATFORM
It's all here. From sales, to marketing, to support, give every customer a
personalized experience with Intercom.
1. Business Messenger
Engage and support customers with chat and much more, including
conversational bots, interactive apps, self-service tools, and proactive
product tours.
Learn more
2. Management tools
Efficiently manage customer interactions across all your channels in one
place with collaborative inboxes, automated workflows, reporting, and more.
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3. Customer data platform
Use customer, company, and behavioral data to help personalize and target
customer interactions.
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4. Apps & integrations
Automate actions, keep data in sync, and improve efficiency with 250+
out-of-the-box apps—or choose to build your own.
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NOT SURE IF INTERCOM IS RIGHT FOR YOUR BUSINESS? ASK US ANYTHING AT OUR WEEKLY
AMA STYLE WEBINAR.
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> Before, building customer relationships was mainly via email: it was rigid,
> asynchronous, and impersonal. Intercom allows us to quickly form personal
> relationships with anyone.
Winston Christie-Blick, Product Manager
Take a conversational approach to every step of the customer journey
1. CONVERSATIONAL SUPPORT
Provide high-quality, personalized help at any scale by layering human,
self-serve, and proactive support.
Learn more
2. CONVERSATIONAL CUSTOMER ENGAGEMENT
Onboard, activate, and re-engage customers with targeted messages, product
tours, and email campaigns.
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3. CONVERSATIONAL MARKETING
Convert more website visitors into customers with targeted messages, bots,
and real-time chat.
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Better customer relationships start here
Your email address
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From the blog
* Infrastructure at speed: 5 lessons learned from building Intercom in Europe
* Live chat examples and best practices for 2022
* 2022 customer support trends: How support leaders are adapting
* Introducing Intercom on Product: A series exploring the principles that shape
what and how we build
Read more
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