www.egain.com Open in urlscan Pro
13.82.107.234 Public Scan

Go To Rescan
Add Verdict Report

URL:
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&ut...
Submission: On February 01 via api (February 1st 2023, 4:35:33 pm UTC) from US — Scanned from DE

Summary HTTP 91 Redirects Links 8 Behaviour Indicators

Summary

This website contacted 22 IPs in 4 countries across 16 domains to perform 91 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 340491.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.

This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
41	13.82.107.234 13.82.107.234	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
4	2a00:1450:400... 2a00:1450:400d:80c::200a	15169 (GOOGLE) (GOOGLE)
7	2a00:1450:400... 2a00:1450:400d:80e::2008	15169 (GOOGLE) (GOOGLE)
2	185.180.12.68 185.180.12.68	60068 (CDN77 ^_^) (CDN77 ^_^)
2	13.227.219.24 13.227.219.24	16509 (AMAZON-02) (AMAZON-02)
2	52.211.192.133 52.211.192.133	16509 (AMAZON-02) (AMAZON-02)
1	2606:4700::68... 2606:4700::6810:650c	13335 (CLOUDFLAR...) (CLOUDFLARENET)
3	2620:1ec:c11:... 2620:1ec:c11::200	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	2600:9000:230... 2600:9000:2304:a000:1f:f723:6fc0:93a1	16509 (AMAZON-02) (AMAZON-02)
2	2a00:1450:400... 2a00:1450:400d:808::2003	15169 (GOOGLE) (GOOGLE)
1	185.24.11.18 185.24.11.18	60068 (CDN77 ^_^) (CDN77 ^_^)
4	2a00:1450:400... 2a00:1450:400d:802::200e	15169 (GOOGLE) (GOOGLE)
1	2a02:26f0:11a... 2a02:26f0:11a::6867:4832	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2a00:1450:400... 2a00:1450:400d:802::2002	15169 (GOOGLE) (GOOGLE)
2	2001:4860:480... 2001:4860:4802:32::36	15169 (GOOGLE) (GOOGLE)
6	2600:1f14:f4:... 2600:1f14:f4:7d01:347f:da49:50dd:1b2	16509 (AMAZON-02) (AMAZON-02)
1	2600:9000:206... 2600:9000:206f:6600:2:53b2:240:93a1	16509 (AMAZON-02) (AMAZON-02)
3 3	2620:1ec:21::14 2620:1ec:21::14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	13.107.42.14 13.107.42.14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
2	2a00:1450:402... 2a00:1450:4025:401::9d	15169 (GOOGLE) (GOOGLE)
1	65.9.66.104 65.9.66.104	16509 (AMAZON-02) (AMAZON-02)
3	2a00:1450:400... 2a00:1450:400d:807::2004	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:400d:80a::2003	15169 (GOOGLE) (GOOGLE)
91	22

41 13.82.107.234 (Tappahannock, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

www.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2a00:1450:400d:80c::200a (Ireland)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 2a00:1450:400d:80e::2008 (Ireland)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 185.180.12.68 (Vienna, Austria)

ASN60068 (CDN77 ^_^, GB)
PTR: edge-731.bunnyinfra.net

cdn.printfriendly.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 13.227.219.24 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-227-219-24.ams54.r.cloudfront.net

hd.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.211.192.133 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-211-192-133.eu-west-1.compute.amazonaws.com

analytics.analytics-egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6810:650c (United States)

ASN13335 (CLOUDFLARENET, US)

ws.zoominfo.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2620:1ec:c11::200 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

bat.bing.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:9000:2304:a000:1f:f723:6fc0:93a1 (United States)

ASN16509 (AMAZON-02, US)

sc.lfeeder.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:400d:808::2003 (Ireland)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 185.24.11.18 (Vienna, Austria)

ASN60068 (CDN77 ^_^, GB)
PTR: 185-24-11-18.bunnyinfra.net

key-cdn.printfriendly.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2a00:1450:400d:802::200e (Ireland)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:11a::6867:4832 (Vienna, Austria)

ASN20940 (AKAMAI-ASN1, NL)

snap.licdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:400d:802::2002 (Ireland)

ASN15169 (GOOGLE, US)

googleads.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2001:4860:4802:32::36 (United States)

ASN15169 (GOOGLE, US)

region1.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2600:1f14:f4:7d01:347f:da49:50dd:1b2 (Boardman, United States)

ASN16509 (AMAZON-02, US)

ebrain.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:9000:206f:6600:2:53b2:240:93a1 (United States)

ASN16509 (AMAZON-02, US)

cdn.linkedin.oribi.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2620:1ec:21::14 (United States) 3 redirects

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
www.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.107.42.14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px4.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4025:401::9d (Den Helder, Netherlands)

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 65.9.66.104 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-66-104.fra56.r.cloudfront.net

tr.lfeeder.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:400d:807::2004 (Ireland)

ASN15169 (GOOGLE, US)

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:400d:80a::2003 (Ireland)

ASN15169 (GOOGLE, US)

www.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
49	egain.com www.egain.com — Cisco Umbrella Rank: 340491 hd.egain.com — Cisco Umbrella Rank: 794549 ebrain.egain.com	876 KB
7	googletagmanager.com www.googletagmanager.com — Cisco Umbrella Rank: 40	428 KB
6	google-analytics.com www.google-analytics.com — Cisco Umbrella Rank: 21 region1.google-analytics.com — Cisco Umbrella Rank: 2456	21 KB
4	linkedin.com 3 redirects px.ads.linkedin.com — Cisco Umbrella Rank: 353 www.linkedin.com — Cisco Umbrella Rank: 575 px4.ads.linkedin.com — Cisco Umbrella Rank: 6074	4 KB
4	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 34	4 KB
3	google.de www.google.de — Cisco Umbrella Rank: 5986	669 B
3	google.com www.google.com — Cisco Umbrella Rank: 2	669 B
3	doubleclick.net googleads.g.doubleclick.net — Cisco Umbrella Rank: 29 stats.g.doubleclick.net — Cisco Umbrella Rank: 78	2 KB
3	bing.com bat.bing.com — Cisco Umbrella Rank: 351	12 KB
3	printfriendly.com cdn.printfriendly.com — Cisco Umbrella Rank: 20013 key-cdn.printfriendly.com — Cisco Umbrella Rank: 20875	18 KB
2	gstatic.com fonts.gstatic.com	60 KB
2	lfeeder.com sc.lfeeder.com — Cisco Umbrella Rank: 13341 tr.lfeeder.com — Cisco Umbrella Rank: 19939	12 KB
2	analytics-egain.com analytics.analytics-egain.com — Cisco Umbrella Rank: 24169	20 KB
1	oribi.io cdn.linkedin.oribi.io — Cisco Umbrella Rank: 814	375 B
1	licdn.com snap.licdn.com — Cisco Umbrella Rank: 707	5 KB
1	zoominfo.com ws.zoominfo.com — Cisco Umbrella Rank: 4504	2 KB
91	16

	Domain	Requested by
41	www.egain.com	www.egain.com
7	www.googletagmanager.com	www.egain.com www.googletagmanager.com
6	ebrain.egain.com	analytics.analytics-egain.com ebrain.egain.com
4	www.google-analytics.com	www.googletagmanager.com www.google-analytics.com
4	fonts.googleapis.com	www.egain.com
3	www.google.de	www.egain.com
3	www.google.com	www.egain.com
3	bat.bing.com	www.egain.com bat.bing.com
2	stats.g.doubleclick.net	www.google-analytics.com
2	px.ads.linkedin.com	2 redirects
2	region1.google-analytics.com	www.googletagmanager.com
2	fonts.gstatic.com	fonts.googleapis.com
2	analytics.analytics-egain.com	www.egain.com analytics.analytics-egain.com
2	hd.egain.com	www.egain.com
2	cdn.printfriendly.com	www.egain.com
1	tr.lfeeder.com	www.egain.com
1	px4.ads.linkedin.com	www.egain.com
1	www.linkedin.com	1 redirects
1	cdn.linkedin.oribi.io	snap.licdn.com
1	googleads.g.doubleclick.net	www.googletagmanager.com
1	snap.licdn.com	www.egain.com
1	key-cdn.printfriendly.com	cdn.printfriendly.com
1	sc.lfeeder.com	www.egain.com
1	ws.zoominfo.com	www.egain.com
91	24

This site contains links to these domains. Also see Links.

Domain
twitter.com
www.facebook.com
www.instagram.com
www.linkedin.com
www.youtube.com
community.egain.com
eg5074aprl.egain.cloud
media.egain.com

Subject Issuer	Validity	Valid
*.egain.com Go Daddy Secure Certificate Authority - G2	`2022-01-20` - `2023-02-21`	a year	crt.sh
upload.video.google.com GTS CA 1C3	`2023-01-09` - `2023-04-03`	3 months	crt.sh
*.google-analytics.com GTS CA 1C3	`2023-01-09` - `2023-04-03`	3 months	crt.sh
cdn.printfriendly.com R3	`2023-01-31` - `2023-05-01`	3 months	crt.sh
hd.egain.com Amazon	`2023-01-10` - `2024-02-08`	a year	crt.sh
*.analytics-egain.com Amazon	`2022-09-06` - `2023-10-05`	a year	crt.sh
zoominfo.com Cloudflare Inc ECC CA-3	`2022-04-21` - `2023-04-21`	a year	crt.sh
www.bing.com Microsoft RSA TLS CA 02	`2022-11-25` - `2023-05-25`	6 months	crt.sh
*.lfeeder.com Amazon	`2022-07-09` - `2023-08-07`	a year	crt.sh
*.gstatic.com GTS CA 1C3	`2023-01-09` - `2023-04-03`	3 months	crt.sh
key-cdn.printfriendly.com R3	`2023-01-31` - `2023-05-01`	3 months	crt.sh
snap.licdn.com DigiCert SHA2 Secure Server CA	`2022-03-01` - `2023-03-01`	a year	crt.sh
*.g.doubleclick.net GTS CA 1C3	`2023-01-09` - `2023-04-03`	3 months	crt.sh
linkedin.oribi.io Amazon	`2022-07-07` - `2023-08-06`	a year	crt.sh
www.google.com GTS CA 1C3	`2023-01-09` - `2023-04-03`	3 months	crt.sh
www.google.de GTS CA 1C3	`2023-01-09` - `2023-04-03`	3 months	crt.sh

This page contains 5 frames:

Primary Page: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
Frame ID: 978448AE5D384B6C0CABDB9945119E3D
Requests: 87 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: 9F3636320BF13D918D2688034B1F1F8E
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: 315679116E2C71E8F6086BC354A1DB7E
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: D47F90776797096FC42B9552185CCB00
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: 5AC94E37D442D2561D335FEFE3D5F23F
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Page not found - eGain

Detected technologies

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
<link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

google-analytics\.com/(?:ga|urchin|analytics)\.js

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Google Tag Manager (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

googletagmanager\.com/gtm\.js
googletagmanager\.com/gtag/js

Lightbox (JavaScript Libraries) Expand

Linkedin Insight Tag (Analytics) Expand

Overall confidence: 100%
Detected patterns

snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Revslider (Miscellaneous) Expand

Overall confidence: 100%
Detected patterns

/revslider/[/\w-]+/js

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

jQuery Migrate (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

91
Requests

99 %
HTTPS

70 %
IPv6

16
Domains

24
Subdomains

22
IPs

4
Countries

1461 kB
Transfer

3540 kB
Size

32
Cookies

8 Outgoing links

These are links going to different origins than the main page.

URL: https://twitter.com/eGain

Search URL Search Domain Scan URL

URL: https://www.facebook.com/eGain

Search URL Search Domain Scan URL

URL: https://www.instagram.com/egainhq

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/company/egain-corporation

Search URL Search Domain Scan URL

URL: https://www.youtube.com/egainchannel
Title: Videos

Search URL Search Domain Scan URL

URL: https://community.egain.com/login
Title: eGain Community

Search URL Search Domain Scan URL

URL: https://eg5074aprl.egain.cloud/system/templates/selfservice/portal/help/customer/locale/en-US/portal/555500000001023
Title: eGain Support Portal

Search URL Search Domain Scan URL

URL: https://media.egain.com/support/managedservices.asp
Title: eGain Managed Services

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 75

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1675269328803&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1_na%26amp%3Buid%3Db073a2ea-d627-ed11-9db1-0022481e47d7 HTTP 302
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1675269328803%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fresources%252Fvalue-of-knowledge-management-for-customer-service-and-support%252F%253Futm_source%253D1on1%2526amp%253Butm_medium%253Demail%2526amp%253Butm_campaign%253Dkmai1_na%2526amp%253Buid%253Db073a2ea-d627-ed11-9db1-0022481e47d7%26liSync%3Dtrue HTTP 302
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1675269328803&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1_na%26amp%3Buid%3Db073a2ea-d627-ed11-9db1-0022481e47d7&liSync=true HTTP 302
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1675269328803&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1_na%26amp%3Buid%3Db073a2ea-d627-ed11-9db1-0022481e47d7&liSync=true&e_ipv6=AQLEiXJyKhbVpwAAAYYN1VGFJZnVu1eT5dDwTGtXgcRsfYkDzAPoooCFjrnZaGLdV3Sp8SMhmJFp

91 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1 404
Not Found Primary Request / Show response
www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/ 197 KB
198 KB 877ms
630ms Document
text/html 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

bf9fc9628c132149df9e6550f6c07e5af9b9ad526ce6b1c3c30ec259e7b3c105

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

Cache-Control: no-cache, must-revalidate, max-age=0
Connection: Keep-Alive
Content-Type: text/html; charset=UTF-8
Date: Wed, 01 Feb 2023 16:35:26 GMT
Expires: Wed, 11 Jan 1984 05:00:00 GMT
Keep-Alive: timeout=5, max=100
Link: <https://www.egain.com/wp-json/>; rel="https://api.w.org/"
Server: Apache/2.4.29 (Ubuntu)
Strict-Transport-Security: max-age=31536000
Transfer-Encoding: chunked
X-Content-Type-Options: nosniff
X-UA-Compatible: IE=edge

GET
H/1.1 200
OK jquery.fancybox.css
www.egain.com/egain-child/fancy/ 5 KB
2 KB 322ms
107ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain-child/fancy/jquery.fancybox.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:27 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1489-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 1477

GET
H/1.1 200
OK rs6.css
www.egain.com/plugins/revslider/public/assets/css/ 55 KB
12 KB 322ms
108ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/plugins/revslider/public/assets/css/rs6.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:27 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "db2a-592d7e61038c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 11707

GET
H/1.1 200
OK style.css
www.egain.com/plugins/sticky-header-oceanwp// 753 B
704 B 325ms
106ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/sticky-header-oceanwp//style.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:27 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:00 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2f1-592d7e61f7b00-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 290

GET
H/1.1 200
OK trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/ 5 KB
1 KB 324ms
104ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:27 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Thu, 28 Apr 2022 17:21:44 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "131e-5ddba28f2b659-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 1044

GET
H/1.1 200
OK trp-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/ 3 KB
1 KB 327ms
105ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:27 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Thu, 28 Apr 2022 17:21:44 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "a6b-5ddba28f2a6b9-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 817

GET
H/1.1 200
OK dashicons.min.css
www.egain.com/includes/css/ 58 KB
35 KB 429ms
107ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/includes/css/dashicons.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:27 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "e688-5db15e3095bd9-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 35730

GET
H/1.1 200
OK style.css
www.egain.com/egain/ 2 KB
1 KB 428ms
103ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/style.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:27 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "677-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 948

GET
H/1.1 200
OK style.css
www.egain.com/egain-child/ 2 KB
1 KB 430ms
105ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain-child/style.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:27 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Mon, 19 Apr 2021 20:13:54 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "619-5c058f80728f0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 908

GET
H/1.1 200
OK font-awesome.min.css
www.egain.com/egain/assets/css/third/ 30 KB
7 KB 432ms
105ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/font-awesome.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:27 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "7971-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 7057

GET
H/1.1 200
OK simple-line-icons.min.css
www.egain.com/egain/assets/css/third/ 11 KB
3 KB 530ms
117ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:27 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2a9d-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 2439

GET
H/1.1 200
OK magnific-popup.min.css
www.egain.com/egain/assets/css/third/ 5 KB
2 KB 531ms
111ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/magnific-popup.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:27 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "145d-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 1579

GET
H/1.1 200
OK slick.min.css
www.egain.com/egain/assets/css/third/ 2 KB
997 B 533ms
104ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/slick.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:27 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "627-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 584

GET
H/1.1 200
OK style.min.css
www.egain.com/egain/assets/css/ 152 KB
23 KB 538ms
109ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/style.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:27 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "25fdf-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 23257

GET
H2 200 css
fonts.googleapis.com/ 31 KB
2 KB 180ms
91ms Stylesheet
text/css 2a00:1450:400d:80c::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:80c::200a , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

f62057301cbebb6162864bdcbafc8c452cea3925b02b963acdf0324997c11625

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
date: Wed, 01 Feb 2023 16:35:27 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection: 0
last-modified: Wed, 01 Feb 2023 16:31:10 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Wed, 01 Feb 2023 16:35:27 GMT

GET
H/1.1 200
OK front.min.css
www.egain.com/plugins/cookie-notice/css/ 5 KB
1 KB 536ms
105ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/plugins/cookie-notice/css/front.min.css

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

d2c30641eed11d27cc45ab60849aaef8d0cef92b8c75b09648ffb764bd6017c0

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:27 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:23:33 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "14ce-5db15c40f092f-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 1106

GET
H/1.1 200
OK style.min.css
www.egain.com/plugins/pojo-accessibility/assets/css/ 51 KB
5 KB 639ms
109ms Stylesheet
text/css 13.82.107.234
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https://www.egain.com/plugins/pojo-accessibility/assets/css/style.min.css

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

7de4ebe6f7e5c57026f039da23b86f99cb0dcf117dfe5f893ace0b1988370f78

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:27 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Thu, 01 Sep 2022 17:59:33 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "cbb9-5e7a1603ac879-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 5143

GET
H/1.1 200
OK sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/ 9 KB
3 KB 640ms
110ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

87e1ed8c94d134e4e068a17891d3dad0d122ee052bf061da0ca0e87b3da75069

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:27 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:25:57 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "25e4-5db15cc9c03a4-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 2334

GET
H/1.1 200
OK custom.css
www.egain.com/egain-child/css/ 108 KB
15 KB 642ms
110ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/egain-child/css/custom.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c5551443a480b97816c8f9c852e3593b4376a6ed91894800bd185f33082614fc

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:27 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Fri, 22 Apr 2022 19:40:34 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1b1d1-5dd436673e9ce-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 15288

GET
H/1.1 200
OK widgets.css
www.egain.com/plugins/ocean-extra/assets/css/ 36 KB
6 KB 637ms
105ms Stylesheet
text/css 13.82.107.234
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https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9de0d24675d34b06af8a34918b566f94e8296d32228371766cbc15d8abc74195

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:27 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:01 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "9083-592d7e62ebd40-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 5666

GET
H/1.1 200
OK jquery.min.js Show response
www.egain.com/includes/js/jquery/ 87 KB
31 KB 646ms
109ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/includes/js/jquery/jquery.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

bd4de6a3fc0fb68d6f76ba7b93514b96a92e585c295b5351c31ad92a4b0777ea

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:27 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "15db1-5db15e30c1aff-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 30908

GET
H/1.1 200
OK jquery-migrate.min.js Show response
www.egain.com/includes/js/jquery/ 11 KB
4 KB 742ms
104ms Script
application/javascript 13.82.107.234
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Full URL

https://www.egain.com/includes/js/jquery/jquery-migrate.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:28 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2bd8-5db15e30bdc7f-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 4169

GET
H/1.1 200
OK revolution.tools.min.js Show response
www.egain.com/plugins/revslider/public/assets/js/ 147 KB
50 KB 756ms
113ms Script
application/javascript 13.82.107.234
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Full URL

https://www.egain.com/plugins/revslider/public/assets/js/revolution.tools.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

45012f93c4cbd739c51f4043a3a1d3c8377272ef606dd39e51a6a81e02dad594

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:28 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "24ba4-592d7e61038c0-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 50582

GET
H/1.1 200
OK rs6.min.js Show response
www.egain.com/plugins/revslider/public/assets/js/ 261 KB
66 KB 761ms
118ms Script
application/javascript 13.82.107.234
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Full URL

https://www.egain.com/plugins/revslider/public/assets/js/rs6.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

3ef8e11864cb4fe830ee71e98447368b0255a360f27efcf9201ed9418f328313

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:28 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "412a9-592d7e61038c0-gzip"
Vary: Accept-Encoding
Transfer-Encoding: chunked
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97

GET
H/1.1 200
OK main.js Show response
www.egain.com/plugins/sticky-header-oceanwp// 2 KB
1012 B 749ms
105ms Script
application/javascript 13.82.107.234
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Full URL

https://www.egain.com/plugins/sticky-header-oceanwp//main.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

66a557f1b3623caa94df4ecbb7252b25b413b1165d697359340162860f9fa539

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:28 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:00 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "816-592d7e61f7b00-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 585

GET
H/1.1 200
OK front.min.js Show response
www.egain.com/plugins/cookie-notice/js/ 8 KB
2 KB 109ms
108ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/plugins/cookie-notice/js/front.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c38bc4d28cb6dd5263a68b3efa74cd5b746f9083484871c54f4cd437c828b40e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:28 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:23:33 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "20ec-5db15c40f18cf-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 1933

GET
H/1.1 200
OK custom_script_1.js Show response
www.egain.com/egain-child/ 24 KB
5 KB 750ms
108ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/egain-child/custom_script_1.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

860cfdfe9846393ea2523e76a4a3aeac4673417ee74b19a382c3d63ae00d14ad

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:28 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 03 Dec 2022 00:54:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "6081-5eee1e4945eb8-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 4341

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 223 KB
77 KB 204ms
113ms Script
application/javascript 2a00:1450:400d:80e::2008
GOOGLE

General

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Full URL

https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:80e::2008 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

df664245e8eb8bc3b214e1574f83e4885da8d5f0b53bf6267f17d45e16444dad

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 01 Feb 2023 16:35:28 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
access-control-allow-headers: Cache-Control
content-length: 78867
x-xss-protection: 0
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires: Wed, 01 Feb 2023 16:35:28 GMT

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 113 KB
44 KB 151ms
61ms Script
application/javascript 2a00:1450:400d:80e::2008
GOOGLE

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https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:80e::2008 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 01 Feb 2023 16:35:28 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
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x-xss-protection: 0
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires: Wed, 01 Feb 2023 16:35:28 GMT

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 172 KB
63 KB 185ms
95ms Script
application/javascript 2a00:1450:400d:80e::2008
GOOGLE

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https://www.googletagmanager.com/gtag/js?id=AW-946629603

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:80e::2008 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

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Security Headers

Name	Value
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X-Xss-Protection	0

Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 01 Feb 2023 16:35:28 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
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server: Google Tag Manager
vary: Accept-Encoding
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access-control-allow-headers: Cache-Control
expires: Wed, 01 Feb 2023 16:35:28 GMT

GET
H2 200 printfriendly-icon-sm.png
cdn.printfriendly.com/icons/ 305 B
1 KB 148ms
32ms Image
image/png 185.180.12.68
CDN77 ^_^

General

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Full URL: https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
Protocol: H2
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Software: BunnyCDN-AT1-731 /
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

expires: Tue, 31 Jan 2023 11:49:35 GMT
date: Wed, 01 Feb 2023 16:35:28 GMT
cdn-edgestorageid: 731
age: 16
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server: BunnyCDN-AT1-731
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accept-ranges: bytes
cdn-requestcountrycode: DE
cdn-status: 200
cdn-requestpullsuccess: True

GET
H/1.1 200
OK eGain-logo-new-300.png
www.egain.com/egain-media/2022/10/ 11 KB
11 KB 178ms
105ms Image
image/png 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/egain-media/2022/10/eGain-logo-new-300.png

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:28 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Last-Modified: Tue, 18 Oct 2022 21:28:41 GMT
Server: Apache/2.4.29 (Ubuntu)
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Content-Type: image/png
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=94
Content-Length: 11056

GET
H/1.1 200
OK 404.png
hd.egain.com/images/ 25 KB
26 KB 152ms
36ms Image
image/png 13.227.219.24
AMAZON-02

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Full URL: https://hd.egain.com/images/404.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:28 GMT
Via: 1.1 ec5c4a66c1200ddcc562c6e98f77a48c.cloudfront.net (CloudFront)
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Server: AmazonS3
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GET
H/1.1 200
OK en_US.png
www.egain.com/plugins/translatepress-multilingual/assets/images/flags/ 502 B
864 B 105ms
104ms Image
image/png 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/en_US.png

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
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Response headers

Date: Wed, 01 Feb 2023 16:35:28 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Last-Modified: Thu, 28 Apr 2022 17:21:44 GMT
Server: Apache/2.4.29 (Ubuntu)
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Content-Type: image/png
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GET
H/1.1 200
OK de_DE_formal.png
www.egain.com/plugins/translatepress-multilingual/assets/images/flags/ 250 B
611 B 105ms
105ms Image
image/png 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/de_DE_formal.png

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:28 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Last-Modified: Thu, 28 Apr 2022 17:21:44 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "fa-5ddba28f2a6b9"
Content-Type: image/png
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=94
Content-Length: 250

GET
H2 200 printfriendly.js Show response
cdn.printfriendly.com/ 52 KB
16 KB 96ms
34ms Script
application/javascript 185.180.12.68
CDN77 ^_^

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Full URL: https://cdn.printfriendly.com/printfriendly.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 185.180.12.68 Vienna, Austria, ASN60068 (CDN77 ^_^, GB),
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Software: BunnyCDN-AT1-731 /
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

expires: Wed, 01 Feb 2023 15:40:25 GMT
date: Wed, 01 Feb 2023 16:35:28 GMT
content-encoding: br
cdn-edgestorageid: 731
x-guploader-uploadid: ADPycdvsk287vSCkUSIA0OVVzk2Ys48hdGKNLR1ogRHSKoT7brXJ4Zx4IWKZUFssudPqNdH14Biv_BDAt2rgN3OztmguNA
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cdn-cachedat: 02/01/2023 15:35:25
cdn-pullzone: 29989
x-goog-stored-content-encoding: gzip
last-modified: Wed, 07 Dec 2022 08:31:33 GMT
server: BunnyCDN-AT1-731
cdn-proxyver: 1.03
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etag: W/"ee7b0199aa5bb660bcc40f42eaa3076c"
vary: Accept-Encoding, Accept-Encoding
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cdn-requestcountrycode: DE
cdn-status: 200
cdn-requestpullsuccess: True

GET
H/1.1 200
OK imagesloaded.min.js Show response
www.egain.com/includes/js/ 5 KB
2 KB 104ms
104ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/includes/js/imagesloaded.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

ff4bd34aa98a0214833619d3d751838db015722dfbbec15cd14dadc66cd67869

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:28 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "15fd-5db15e30cd681-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 1834

GET
H/1.1 200
OK magnific-popup.min.js Show response
www.egain.com/egain/assets/js/third/ 20 KB
7 KB 106ms
106ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/egain/assets/js/third/magnific-popup.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:28 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4ed0-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 7142

GET
H/1.1 200
OK lightbox.min.js Show response
www.egain.com/egain/assets/js/third/ 1 KB
988 B 105ms
104ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/egain/assets/js/third/lightbox.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:28 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4e0-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 561

GET
H/1.1 200
OK main.min.js Show response
www.egain.com/egain/assets/js/ 121 KB
32 KB 113ms
111ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/egain/assets/js/main.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

68114526fe2e683a27fd18ef79c2b9408707712af99831574f533473c0b5822d

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:28 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1e26f-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 32760

GET
H/1.1 200
OK app.min.js Show response
www.egain.com/plugins/pojo-accessibility/assets/js/ 5 KB
2 KB 108ms
106ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/pojo-accessibility/assets/js/app.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

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Request headers

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Response headers

Date: Wed, 01 Feb 2023 16:35:28 GMT
Content-Encoding: gzip
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Strict-Transport-Security: max-age=31536000
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GET
H/1.1 200
OK sassy-social-share-public.js Show response
www.egain.com/plugins/sassy-social-share/public/js/ 119 KB
40 KB 117ms
115ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Response headers

Date: Wed, 01 Feb 2023 16:35:28 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
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GET
H/1.1 200
OK hoverIntent.min.js Show response
www.egain.com/includes/js/ 1 KB
1 KB 106ms
104ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/includes/js/hoverIntent.min.js

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HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Response headers

Date: Wed, 01 Feb 2023 16:35:28 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
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GET
H/1.1 200
OK maxmegamenu.js Show response
www.egain.com/plugins/megamenu/js/ 30 KB
5 KB 106ms
106ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/plugins/megamenu/js/maxmegamenu.js

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HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

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Response headers

Date: Wed, 01 Feb 2023 16:35:28 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:24:47 GMT
Server: Apache/2.4.29 (Ubuntu)
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Vary: Accept-Encoding
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GET
H/1.1 200
OK jquery.fancybox.js Show response
www.egain.com/egain-child/fancy/ 50 KB
14 KB 109ms
109ms Script
application/javascript 13.82.107.234
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https://www.egain.com/egain-child/fancy/jquery.fancybox.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Response headers

Date: Wed, 01 Feb 2023 16:35:28 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
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Server: Apache/2.4.29 (Ubuntu)
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GET
H/1.1 200
OK chat-launch-2.svg
www.egain.com/egain-media/2022/02/ 3 KB
4 KB 106ms
106ms Image
image/svg+xml 13.82.107.234
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https://www.egain.com/egain-media/2022/02/chat-launch-2.svg

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:28 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Last-Modified: Fri, 18 Feb 2022 20:10:15 GMT
Server: Apache/2.4.29 (Ubuntu)
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GET
H2 200 css
fonts.googleapis.com/ 3 KB
607 B 55ms
54ms Stylesheet
text/css 2a00:1450:400d:80c::200a
GOOGLE

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https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700

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Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

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Server

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Response headers

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date: Wed, 01 Feb 2023 16:35:28 GMT
content-encoding: gzip
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GET
H2 200 css
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706 B 76ms
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text/css 2a00:1450:400d:80c::200a
GOOGLE

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https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Software

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Security Headers

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Response headers

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date: Wed, 01 Feb 2023 16:35:28 GMT
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GET
H2 200 css
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785 B 77ms
76ms Stylesheet
text/css 2a00:1450:400d:80c::200a
GOOGLE

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https://fonts.googleapis.com/css?family=Open+Sans:400,600,700

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Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Software

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GET
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www.googletagmanager.com/ 170 KB
55 KB 175ms
139ms Script
application/javascript 2a00:1450:400d:80e::2008
GOOGLE

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https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:80e::2008 , Ireland, ASN15169 (GOOGLE, US),

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Software

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Response headers

date: Wed, 01 Feb 2023 16:35:28 GMT
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GET
H/1.1 200
OK bg_artboard_2.jpg
hd.egain.com/images/backgrounds/ 93 KB
93 KB 190ms
35ms Image
image/jpeg 13.227.219.24
AMAZON-02

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Full URL: https://hd.egain.com/images/backgrounds/bg_artboard_2.jpg
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
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Response headers

Date: Wed, 01 Feb 2023 15:48:33 GMT
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GET
H2 200 EG26912918 Show response
analytics.analytics-egain.com/onetag/ Frame 9F36 16 KB
16 KB 238ms
46ms Script
text/javascript 52.211.192.133
AMAZON-02

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Full URL: https://analytics.analytics-egain.com/onetag/EG26912918
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
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Response headers

content-type: text/javascript;charset=utf-8
date: Wed, 01 Feb 2023 16:35:28 GMT
cache-control: max-age=86400
server
expires: Thu, 02 Feb 2023 16:35:28 GMT

GET
H2 200 gtm.js Show response
www.googletagmanager.com/ 133 KB
48 KB 157ms
156ms Script
application/javascript 2a00:1450:400d:80e::2008
GOOGLE

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https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:80e::2008 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

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Response headers

date: Wed, 01 Feb 2023 16:35:28 GMT
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expires: Wed, 01 Feb 2023 16:35:28 GMT

GET
H2 200 6WNoPXcu9CiYbInz1a6y Show response
ws.zoominfo.com/pixel/ 2 KB
2 KB 305ms
256ms Script
text/javascript 2606:4700::6810:650c
CLOUDFLARENET

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https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y

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Security

TLS 1.3, , AES_128_GCM

Server

2606:4700::6810:650c , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare / Express

Resource Hash

0588c4e4f2f9d029794e7111651d3385525839272fffca29d22d13f7f5f118cd

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 01 Feb 2023 16:35:28 GMT
content-encoding: gzip
x-content-type-options: nosniff
cf-cache-status: DYNAMIC
via: 1.1 google
server: cloudflare
x-powered-by: Express
vary: Accept-Encoding
content-type: text/javascript
access-control-allow-origin: *
access-control-allow-credentials: true
cf-ray: 792c19b6c9669966-FRA
access-control-allow-headers: Content-Type,cf-ipcountry,service-version,x-appengine-user-ip,x-forwarded-for, x-ws-collect-type
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400

GET
H2 200 bat.js Show response
bat.bing.com/ 38 KB
12 KB 123ms
46ms Script
application/javascript 2620:1ec:c11::200
MICROSOFT-CORP-MS...

General

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Full URL

https://bat.bing.com/bat.js

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

1d26490f083b209ef29e08d092649725edf15ac2b33ad62fdeaafd37f7d79d6f

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains; preload
content-encoding: gzip
date: Wed, 01 Feb 2023 16:35:28 GMT
last-modified: Mon, 23 Jan 2023 19:59:24 GMT
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: FC1510EA5FF84AAD834A690720597617 Ref B: FRAEDGE1913 Ref C: 2023-02-01T16:35:28Z
etag: "076bc30652fd91:0"
vary: Accept-Encoding
x-cache: CONFIG_NOCACHE
content-type: application/javascript
cache-control: private,max-age=1800
accept-ranges: bytes
content-length: 11552

GET
H2 200 lftracker_v1_ywVkO4XMdlOaZ6Bj.js Show response
sc.lfeeder.com/ 32 KB
11 KB 143ms
32ms Script
application/javascript 2600:9000:2304:a000:1f:f723:6fc0:93a1
AMAZON-02

General

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Full URL: https://sc.lfeeder.com/lftracker_v1_ywVkO4XMdlOaZ6Bj.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:2304:a000:1f:f723:6fc0:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 29b1db6e027ea12b2d70835d71c2391530b6b0a5e9a1120777f7a6895555e48e

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

x-amz-version-id: kGjIZ9LPLSQf8zA_2vmv.YIJZUnJ0sY5
content-encoding: gzip
via: 1.1 9127bf22c332a88edd7d5939b5870d1e.cloudfront.net (CloudFront)
date: Wed, 01 Feb 2023 15:50:36 GMT
last-modified: Mon, 09 Jan 2023 07:04:13 GMT
server: AmazonS3
x-amz-cf-pop: VIE50-P1
age: 3085
etag: W/"9ec463ac2bebc6916433ead00cf8b51c"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript
cache-control: max-age=3600
x-amz-cf-id: YOyeNOQwOEhIRLAoT9b3nwkXGnEbaw8n4C-K5O-AKvfk28WiOmKs1Q==

GET
H2 200 memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
fonts.gstatic.com/s/opensans/v34/ 44 KB
44 KB 123ms
35ms Font
font/woff2 2a00:1450:400d:808::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/opensans/v34/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:808::2003 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

8778e9af2422858d7052ff9a0f3c12c08ae976bdd6e0316db144cd5579cd97db

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://fonts.googleapis.com/
Origin: https://www.egain.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Fri, 27 Jan 2023 08:26:15 GMT
x-content-type-options: nosniff
age: 461353
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 44856
x-xss-protection: 0
last-modified: Mon, 15 Aug 2022 18:20:18 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Sat, 27 Jan 2024 08:26:15 GMT

GET
H2 200 z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
fonts.gstatic.com/s/opensanscondensed/v23/ 16 KB
16 KB 155ms
83ms Font
font/woff2 2a00:1450:400d:808::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/opensanscondensed/v23/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:808::2003 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

0aa6a7045a55ddcb25bbee4d1edcb864081cf59f7fc9bdc1ada22a32ed4ad3ad

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://fonts.googleapis.com/
Origin: https://www.egain.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Mon, 30 Jan 2023 11:48:58 GMT
x-content-type-options: nosniff
age: 189990
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 16324
x-xss-protection: 0
last-modified: Tue, 19 Apr 2022 18:08:32 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Tue, 30 Jan 2024 11:48:58 GMT

GET
H/1.1 200
OK fontawesome-webfont.woff2
www.egain.com/egain/assets/fonts/fontawesome/ 75 KB
76 KB 155ms
106ms Font
text/plain 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/egain/assets/fonts/fontawesome/fontawesome-webfont.woff2?v=4.7.0

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

42736c7de60dfab94b3cc902b8692f80cfeb0a5989d1d51db1d25fd7d18dc45b

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Origin: https://www.egain.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:28 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "12d68-592d7e64d41c0"
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 77160

GET
H/1.1 200
OK Simple-Line-Icons.woff2
www.egain.com/egain/assets/fonts/simple-line-icons/ 29 KB
30 KB 163ms
104ms Font
text/plain 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/egain/assets/fonts/simple-line-icons/Simple-Line-Icons.woff2?v=2.4.0

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

2cbf4709f92f905aca7fc3907e97f82e3de106246e37515707553b8c28130dc2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Origin: https://www.egain.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date: Wed, 01 Feb 2023 16:35:28 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "7570-592d7e64d41c0"
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=94
Content-Length: 30064

GET
H2 200 a Show response
key-cdn.printfriendly.com/api/v3/domain_settings/ 160 B
643 B 148ms
31ms Script
text/javascript 185.24.11.18
CDN77 ^_^

General

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Full URL: https://key-cdn.printfriendly.com/api/v3/domain_settings/a?callback=pfMod.saveDSSettings&hostname=www.egain.com&client_version=client
Requested by: Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 185.24.11.18 Vienna, Austria, ASN60068 (CDN77 ^_^, GB),
Reverse DNS: 185-24-11-18.bunnyinfra.net
Software: BunnyCDN-AT1-1046 /
Resource Hash: 6a930ffad1d194fbfa2d175e66172c9a53470a52775d7c8bdcd2f67096d912b0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 01 Feb 2023 16:35:28 GMT
content-encoding: br
cdn-edgestorageid: 1046
cdn-cachedat: 01/31/2023 13:21:45
cdn-pullzone: 1170691
alt-svc: h3=":443"; ma=2592000
x-request-id: 2ce4a509-4236-48cb-a111-5a42d346b76c
x-runtime: 0.013174
server: BunnyCDN-AT1-1046
cdn-proxyver: 1.03
cdn-requestpullcode: 200
etag: W/"6a930ffad1d194fbfa2d175e66172c9a"
vary: Accept-Encoding
content-type: text/javascript; charset=utf-8
cdn-cache: HIT
cdn-uid: c46cf0ce-de12-43ee-84e2-564af22e66fd
cache-control: public, max-age=3600
cdn-requestid: 46eb9ddabb00d88f4ab9bc2ab65994d2
cdn-requestcountrycode: DE
cdn-status: 200
cdn-requestpullsuccess: True

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 223 KB
77 KB 63ms
63ms Script
application/javascript 2a00:1450:400d:80e::2008
GOOGLE

General

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Full URL

https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G&l=dataLayer&cx=c

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:80e::2008 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

21e5eaa21a9a59b418d918ea40151841bfae63f7fa66c25d7e0bd99c8eaf6805

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 01 Feb 2023 16:35:28 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
access-control-allow-headers: Cache-Control
content-length: 78889
x-xss-protection: 0
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires: Wed, 01 Feb 2023 16:35:28 GMT

GET
H2 200 analytics.js Show response
www.google-analytics.com/ 49 KB
20 KB 128ms
34ms Script
text/javascript 2a00:1450:400d:802::200e
GOOGLE

General

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Full URL

https://www.google-analytics.com/analytics.js

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:802::200e , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

5971b095cff574a66d35ada016d4c077c86e2dea62e9c0f14cf7c94b258619de

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

strict-transport-security: max-age=10886400; includeSubDomains; preload
content-encoding: gzip
x-content-type-options: nosniff
date: Wed, 01 Feb 2023 16:21:44 GMT
last-modified: Tue, 10 Jan 2023 21:29:14 GMT
server: Golfe2
age: 824
vary: Accept-Encoding
content-type: text/javascript
cache-control: public, max-age=7200
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 20085
expires: Wed, 01 Feb 2023 18:21:44 GMT

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 172 KB
63 KB 63ms
63ms Script
application/javascript 2a00:1450:400d:80e::2008
GOOGLE

General

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Full URL

https://www.googletagmanager.com/gtag/js?id=AW-946629603&l=dataLayer&cx=c

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:80e::2008 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

787cf57529445d9e03448edc3a601e9217a0b90d2153ffbb9e48b2bcfccfe522

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 01 Feb 2023 16:35:28 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 64489
x-xss-protection: 0
last-modified: Wed, 01 Feb 2023 15:00:00 GMT
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Wed, 01 Feb 2023 16:35:28 GMT

GET
H2 200 insight.min.js Show response
snap.licdn.com/li.lms-analytics/ 13 KB
5 KB 138ms
33ms Script
application/x-javascript 2a02:26f0:11a::6867:4832
AKAMAI-ASN1

General

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Full URL

https://snap.licdn.com/li.lms-analytics/insight.min.js

Requested by

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

2a02:26f0:11a::6867:4832 Vienna, Austria, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

f56ccb2db87aacedd9415232e40f80bff9939703df2f9c3f9ec8a092e545349f

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 01 Feb 2023 16:35:28 GMT
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Tue, 10 Jan 2023 17:22:56 GMT
x-cdn: AKAM
vary: Accept-Encoding
content-type: application/x-javascript;charset=utf-8
cache-control: max-age=17794
accept-ranges: bytes
content-length: 4777

GET
H2 204 56380144.js Show response
bat.bing.com/p/action/ 0
117 B 178ms
177ms Script
text/plain 2620:1ec:c11::200
MICROSOFT-CORP-MS...

General

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Full URL

https://bat.bing.com/p/action/56380144.js

Requested by

Host: bat.bing.com
URL: https://bat.bing.com/bat.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains; preload
cache-control: private,max-age=1800
date: Wed, 01 Feb 2023 16:35:28 GMT
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x-cache: CONFIG_NOCACHE

GET
H2 204 0
bat.bing.com/action/ 0
285 B 44ms
43ms Image
text/plain 2620:1ec:c11::200
MICROSOFT-CORP-MS...

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Full URL

https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=41022e98-4c96-4c97-82d2-f5e2598b8ec8&sid=6fda0b20a24e11ed810b079ad1457d4d&vid=6fda3170a24e11ed8ff1ad6484d23373&vids=1&msclkid=N&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=Page%20not%20found%20-%20eGain&p=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1_na%26amp%3Buid%3Db073a2ea-d627-ed11-9db1-0022481e47d7&r=&lt=2128&evt=pageLoad&sv=1&rn=427737

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma: no-cache
strict-transport-security: max-age=31536000; includeSubDomains; preload
date: Wed, 01 Feb 2023 16:35:28 GMT
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
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x-cache: CONFIG_NOCACHE
access-control-allow-origin: *
cache-control: no-cache, must-revalidate
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 / Show response
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/ 2 KB
1 KB 186ms
95ms Script
text/javascript 2a00:1450:400d:802::2002
GOOGLE

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Full URL

https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1675269328709&cv=11&fst=1675269328709&bg=ffffff&guid=ON&async=1&gtm=2oa1u0&u_w=1600&u_h=1200&hn=www.googleadservices.com&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1_na%26amp%3Buid%3Db073a2ea-d627-ed11-9db1-0022481e47d7&tiba=Page%20not%20found%20-%20eGain&auid=1326071993.1675269329&uamb=0&uaw=0&data=event%3Dgtag.config&rfmt=3&fmt=4

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:802::2002 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 01 Feb 2023 16:35:28 GMT
content-encoding: br
x-content-type-options: nosniff
server: cafe
content-type: text/javascript; charset=UTF-8
p3p: policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
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POST
H2 204 collect
region1.google-analytics.com/g/ 0
253 B 90ms
27ms Ping
text/plain 2001:4860:4802:32::36
GOOGLE

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Full URL: https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe1u0&_p=1039017827&cid=1132377696.1675269329&ul=en-us&sr=1600x1200&uaW=1&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=1&sid=1675269328&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1_na%26amp%3Buid%3Db073a2ea-d627-ed11-9db1-0022481e47d7&dt=Page%20not%20found%20-%20eGain&en=page_view&_fv=1&_nsi=1&_ss=1
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
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Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 01 Feb 2023 16:35:28 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 egain-chat.js Show response
ebrain.egain.com/system/templates/chat/ 4 KB
2 KB 920ms
357ms Script
application/x-javascript 2600:1f14:f4:7d01:347f:da49:50dd:1b2
AMAZON-02

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Full URL

https://ebrain.egain.com/system/templates/chat/egain-chat.js

Requested by

Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d01:347f:da49:50dd:1b2 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Server /

Resource Hash

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Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 01 Feb 2023 16:35:29 GMT
content-encoding: gzip
x-content-type-options: nosniff
strict-transport-security: max-age=31536000; includeSubDomains; preload
server: Server
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
x-amzn-requestid: ec81c5fa-6ca4-41b0-b064-11f81a7e73db
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cache-control: max-age=7200,private
x-amz-apigw-id: fqwwwHSsvHcFlIw=
content-length: 1369

GET
H2 200 allow_cobrowse.js Show response
ebrain.egain.com/system/cb/admin/js/ 24 KB
25 KB 904ms
342ms Script
application/javascript 2600:1f14:f4:7d01:347f:da49:50dd:1b2
AMAZON-02

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Full URL

https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Requested by

Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d01:347f:da49:50dd:1b2 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
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Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma: cache
date: Wed, 01 Feb 2023 16:35:29 GMT
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
accept-encoding: compress,gzip
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content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
x-frame-options: SAMEORIGIN
content-type: application/javascript
cache-control: max-age=86400
accept-ranges: bytes
content-length: 24532
x-ua-compatible: IE=EmulateIE9

GET
H2 200 Offers.egain Show response
ebrain.egain.com/system/ 294 B
2 KB 917ms
356ms Script
text/javascript 2600:1f14:f4:7d01:347f:da49:50dd:1b2
AMAZON-02

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Full URL

https://ebrain.egain.com/system/Offers.egain?command=GetRulesJS&egofferpageurl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1_na%26amp%3Buid%3Db073a2ea-d627-ed11-9db1-0022481e47d7&egofferpagetitle=Page%20not%20found%20-%20eGain&egofferpatternchecksum=

Requested by

Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d01:347f:da49:50dd:1b2 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Server /

Resource Hash

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Security Headers

Name	Value
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Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 01 Feb 2023 16:35:29 GMT
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
x-amzn-remapped-content-length: 294
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
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x-amzn-remapped-connection: keep-alive
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x-ua-compatible: IE=EmulateIE9
pragma: no-cache
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x-frame-options: SAMEORIGIN
content-type: text/javascript; charset=UTF-8
cache-control: no-cache
x-amzn-remapped-date: Wed, 01 Feb 2023 16:35:29 GMT
expires: Thu, 01 Jan 1970 00:00:00 GMT

GET
H2 200 EG26912918 Show response
analytics.analytics-egain.com/iframe/ Frame 3156 4 KB
4 KB 47ms
46ms Document
text/html 52.211.192.133
AMAZON-02

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Full URL: https://analytics.analytics-egain.com/iframe/EG26912918
Requested by: Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.211.192.133 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS: ec2-52-211-192-133.eu-west-1.compute.amazonaws.com
Software: /
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Request headers

Referer: https://www.egain.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

cache-control: max-age=86400
content-type: text/html;charset=utf-8
date: Wed, 01 Feb 2023 16:35:28 GMT
expires: Thu, 02 Feb 2023 16:35:28 GMT
server

POST
H2 200 collect Show response
www.google-analytics.com/j/ 4 B
208 B 55ms
55ms XHR
text/plain 2a00:1450:400d:802::200e
GOOGLE

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Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j99&a=1039017827&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1_na%26amp%3Buid%3Db073a2ea-d627-ed11-9db1-0022481e47d7&ul=en-us&de=UTF-8&dt=Page%20not%20found%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAACAAI~&jid=451748556&gjid=756157049&cid=1132377696.1675269329&tid=UA-15835029-4&_gid=89122493.1675269329&_r=1&_slc=1&gtm=2ou1u0&z=1032851332

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:802::200e , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

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Security Headers

Name	Value
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Request headers

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accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Wed, 01 Feb 2023 16:35:28 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
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alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
www.google-analytics.com/j/ 2 B
69 B 54ms
54ms XHR
text/plain 2a00:1450:400d:802::200e
GOOGLE

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Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j99&a=1039017827&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1_na%26amp%3Buid%3Db073a2ea-d627-ed11-9db1-0022481e47d7&ul=en-us&de=UTF-8&dt=Page%20not%20found%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAACAAI~&jid=896089493&gjid=637035630&cid=1132377696.1675269329&tid=UA-15835029-4&_gid=89122493.1675269329&_r=1&gtm=2wg1u0NC9SGDL&z=1536982324

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:802::200e , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Wed, 01 Feb 2023 16:35:28 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 2
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 token Show response
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/ 36 B
375 B 87ms
19ms XHR
application/json 2600:9000:206f:6600:2:53b2:240:93a1
AMAZON-02

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Full URL: https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Requested by: Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:206f:6600:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: /
Resource Hash: 7b1eaaaf180a13c29b6dddc3b0ae23333b4397e0f3c065b4c86da2f2530a5f89

Request headers

Accept: *
Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 01 Feb 2023 16:19:50 GMT
content-encoding: gzip
via: 1.1 6def1f0ddc805dce17407cce01d5b32c.cloudfront.net (CloudFront)
x-amz-cf-pop: FRA56-C1
age: 938
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x-cache: Hit from cloudfront
content-type: application/json
access-control-allow-origin: *
cache-control: public, max-age=3600
x-amz-cf-id: 5c7s5kIO3HGtt2r8AHZ-UIYReqobzEpDkkpOj7nRLJwjxii5uaJ8pA==

GET
H2

200

collect
px4.ads.linkedin.com/
Redirect Chain

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1675269328803&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_s...
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1675269328803%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Freso...
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1675269328803&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_s...
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1675269328803&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_...

0
265 B

284ms
119ms

Image
application/javascript

13.107.42.14
MICROSOFT-CORP-MS...

General

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Full URL: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1675269328803&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1_na%26amp%3Buid%3Db073a2ea-d627-ed11-9db1-0022481e47d7&liSync=true&e_ipv6=AQLEiXJyKhbVpwAAAYYN1VGFJZnVu1eT5dDwTGtXgcRsfYkDzAPoooCFjrnZaGLdV3Sp8SMhmJFp
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
Protocol: H2
Server: 13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 01 Feb 2023 16:35:28 GMT
x-li-pop: afd-prod-lva1-x
x-msedge-ref: Ref A: A505844D7D4B4487979FF5F0A99816E6 Ref B: FRAEDGE1221 Ref C: 2023-02-01T16:35:29Z
linkedin-action: 1
x-cache: CONFIG_NOCACHE
content-type: application/javascript
x-li-fabric: prod-lva1
x-li-proto: http/2
content-length: 0
x-li-uuid: AAXzpglKpHbSzYFQlhbeTg==

Redirect headers

date: Wed, 01 Feb 2023 16:35:28 GMT
x-li-pop: afd-prod-lva1-x
x-msedge-ref: Ref A: 120DF2A2E2284F93A4E89AE413229048 Ref B: DUS30EDGE0811 Ref C: 2023-02-01T16:35:29Z
linkedin-action: 1
x-cache: CONFIG_NOCACHE
x-li-fabric: prod-lva1
location: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1675269328803&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1_na%26amp%3Buid%3Db073a2ea-d627-ed11-9db1-0022481e47d7&liSync=true&e_ipv6=AQLEiXJyKhbVpwAAAYYN1VGFJZnVu1eT5dDwTGtXgcRsfYkDzAPoooCFjrnZaGLdV3Sp8SMhmJFp
x-li-proto: http/2
content-length: 0
x-li-uuid: AAXzpglGWA6M/sQPXrZihQ==

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
348 B 86ms
30ms XHR
text/plain 2a00:1450:4025:401::9d
GOOGLE

General

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Show headers Download Go to

Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j99&tid=UA-15835029-4&cid=1132377696.1675269329&jid=451748556&gjid=756157049&_gid=89122493.1675269329&_u=YADAAUAAAAAAACAAI~&z=1507797980

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4025:401::9d Den Helder, Netherlands, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
date: Wed, 01 Feb 2023 16:35:28 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
70 B 85ms
31ms XHR
text/plain 2a00:1450:4025:401::9d
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j99&tid=UA-15835029-4&cid=1132377696.1675269329&jid=896089493&gjid=637035630&_gid=89122493.1675269329&_u=YADAAUABAAAAACAAI~&z=1321126588

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4025:401::9d Den Helder, Netherlands, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
date: Wed, 01 Feb 2023 16:35:28 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
tr.lfeeder.com/ 43 B
290 B 126ms
47ms Image
image/gif 65.9.66.104
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://tr.lfeeder.com/?sid=ywVkO4XMdlOaZ6Bj&data=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
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.66.104 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-65-9-66-104.fra56.r.cloudfront.net
Software: CloudFront /
Resource Hash: b1442e85b03bdcaf66dc58c7abb98745dd2687d86350be9a298a1d9382ac849b

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 01 Feb 2023 16:35:28 GMT
via: 1.1 120ade321ed0e3697c81eb1eb19b5f62.cloudfront.net (CloudFront)
server: CloudFront
x-amz-cf-pop: FRA56-C1
x-cache: GeneratedResponse from cloudfront
content-type: image/gif
content-length: 43
x-amz-cf-id: pHP6Tb2mgX4mGXR-VWGY-otaXx8gvK31XfhvW_DKDvTJkS4yZK1rWA==

GET
H2 200 /
www.google.com/pagead/1p-user-list/946629603/ 42 B
455 B 148ms
61ms Image
image/gif 2a00:1450:400d:807::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/pagead/1p-user-list/946629603/?random=1675269328709&cv=11&fst=1675267200000&bg=ffffff&guid=ON&async=1&gtm=2oa1u0&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1_na%26amp%3Buid%3Db073a2ea-d627-ed11-9db1-0022481e47d7&tiba=Page%20not%20found%20-%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=2010295467&rmt_tld=0&ipr=y

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:807::2004 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 01 Feb 2023 16:35:29 GMT
content-security-policy: script-src 'none'; object-src 'none'
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
www.google.de/pagead/1p-user-list/946629603/ 42 B
455 B 149ms
60ms Image
image/gif 2a00:1450:400d:80a::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/pagead/1p-user-list/946629603/?random=1675269328709&cv=11&fst=1675267200000&bg=ffffff&guid=ON&async=1&gtm=2oa1u0&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1_na%26amp%3Buid%3Db073a2ea-d627-ed11-9db1-0022481e47d7&tiba=Page%20not%20found%20-%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=2010295467&rmt_tld=1&ipr=y

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:80a::2003 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 01 Feb 2023 16:35:29 GMT
content-security-policy: script-src 'none'; object-src 'none'
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.com/ads/ 42 B
107 B 135ms
69ms Image
image/gif 2a00:1450:400d:807::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-15835029-4&cid=1132377696.1675269329&jid=451748556&_u=YADAAUAAAAAAACAAI~&z=644025253

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:807::2004 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 01 Feb 2023 16:35:29 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.de/ads/ 42 B
107 B 138ms
71ms Image
image/gif 2a00:1450:400d:80a::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-15835029-4&cid=1132377696.1675269329&jid=451748556&_u=YADAAUAAAAAAACAAI~&z=644025253

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:80a::2003 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 01 Feb 2023 16:35:29 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.com/ads/ 42 B
107 B 134ms
69ms Image
image/gif 2a00:1450:400d:807::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-15835029-4&cid=1132377696.1675269329&jid=896089493&_u=YADAAUABAAAAACAAI~&z=861403824

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:807::2004 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 01 Feb 2023 16:35:29 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.de/ads/ 42 B
107 B 78ms
70ms Image
image/gif 2a00:1450:400d:80a::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-15835029-4&cid=1132377696.1675269329&jid=896089493&_u=YADAAUABAAAAACAAI~&z=861403824

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:80a::2003 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 01 Feb 2023 16:35:29 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 getCBHostName.jsp Show response
ebrain.egain.com/system/cb/admin/ 195 B
914 B 184ms
183ms Script
application/javascript 2600:1f14:f4:7d01:347f:da49:50dd:1b2
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://ebrain.egain.com/system/cb/admin/getCBHostName.jsp

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d01:347f:da49:50dd:1b2 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Resource Hash

843d4c26ab79b8ea04917549dc85d3126cd2e1c972377182e009b8ebf25a3e07

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 01 Feb 2023 16:35:29 GMT
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
x-frame-options: SAMEORIGIN
content-type: application/javascript;charset=UTF-8
cache-control: no-cache
content-length: 195
x-ua-compatible: IE=EmulateIE9

GET
H2 200 egain-docked-chat.js Show response
ebrain.egain.com/system/templates/chat/ Frame D47F 124 KB
22 KB 1096ms
1096ms Script
application/x-javascript 2600:1f14:f4:7d01:347f:da49:50dd:1b2
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d01:347f:da49:50dd:1b2 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Server /

Resource Hash

f00c7659051ca6b26aea95f6076ddca240c7cec09bfcb0ea8417627eb273ebad

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date: Wed, 01 Feb 2023 16:35:30 GMT
content-encoding: gzip
x-content-type-options: nosniff
strict-transport-security: max-age=31536000; includeSubDomains; preload
server: Server
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
x-amzn-requestid: e6715c71-45b7-47fe-9c7c-bb65f48bcd21
x-amzn-trace-id: Root=1-63da94d2-57ea607c14af6482777816e7
x-frame-options: SAMEORIGIN
content-type: application/x-javascript
cache-control: max-age=7200,private
x-amz-apigw-id: fqww8ECOvHcFVcw=
content-length: 22230

GET
H2 200 checkSession.html
ebrain.egain.com/system/cb/cs/ Frame 5AC9 0
0 783ms
783ms Document
text/html 2600:1f14:f4:7d01:347f:da49:50dd:1b2
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d01:347f:da49:50dd:1b2 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Resource Hash

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

Referer: https://www.egain.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

accept-encoding: compress,gzip
accept-ranges: bytes
cache-control: max-age=86400
content-length: 1606
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
content-type: text/html
date: Wed, 01 Feb 2023 16:35:30 GMT
last-modified: Sat, 10 Dec 2022 01:32:18 GMT
pragma: cache
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
x-frame-options: SAMEORIGIN
x-ua-compatible: IE=EmulateIE9

GET
H3 200 collect
www.google-analytics.com/ 35 B
55 B 34ms
33ms Image
image/gif 2a00:1450:400d:802::200e
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google-analytics.com/collect?v=1&_v=j99&a=1039017827&t=event&ni=0&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1_na%26amp%3Buid%3Db073a2ea-d627-ed11-9db1-0022481e47d7&ul=en-us&de=UTF-8&dt=Page%20not%20found%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Page%20Grouping&ea=Knowledge%20Page%20Group&_u=aDDAAUABAAAAACAAI~&jid=&gjid=&cid=1132377696.1675269329&tid=UA-15835029-4&_gid=89122493.1675269329&gtm=2wg1u0NC9SGDL&z=1432883846

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:400d:802::200e , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 31 Jan 2023 22:51:52 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
age: 63819
content-type: image/gif
access-control-allow-origin: *
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 35
expires: Mon, 01 Jan 1990 00:00:00 GMT

POST
H2 204 collect
region1.google-analytics.com/g/ 0
54 B 27ms
27ms Ping
text/plain 2001:4860:4802:32::36
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL: https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe1u0&_p=1039017827&cid=1132377696.1675269329&ul=en-us&sr=1600x1200&uaW=1&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&sid=1675269328&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1_na%26amp%3Buid%3Db073a2ea-d627-ed11-9db1-0022481e47d7&dt=Page%20not%20found%20-%20eGain&_s=2
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

pragma: no-cache
date: Wed, 01 Feb 2023 16:35:33 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

164 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

32 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
ebrain.egain.com/system	1969-12-31 23:59:59	Name: JSESSIONID Value: node0e7kgudsffxbd1nivxni9kl4lg1164526.node0
.egain.com/	1970-01-20 09:22:35	Name: _uetsid Value: 6fda0b20a24e11ed810b079ad1457d4d
.egain.com/	1970-01-20 18:42:45	Name: _uetvid Value: 6fda3170a24e11ed8ff1ad6484d23373
.bing.com/	1970-01-20 18:42:45	Name: MUID Value: 0CA89A8F891B6ADF37488824881B6B7B
.ws.zoominfo.com/	1970-01-20 18:06:45	Name: visitorId Value: b166a7041faa211d4c34d110cad5ab9d214391232d1cb4c69ae9eb2d089a9d5b
.zoominfo.com/	1970-01-20 09:21:11	Name: __cf_bm Value: mjS6fZcFt0Z2XMJPDQCRrPtbeVFx34__pe6LlSF2n5g-1675269328-0-AQhcGLsW45VOlw8aS4e6D8wXtSNogDgDVMXqR3wz1kQ2DAse38xSYkQ/pUjgnqhClFZF3p+Q+a1k2ALzrbM9HCc=
.zoominfo.com/	1969-12-31 23:59:59	Name: _cfuvid Value: Lb.25lwbFE8F202y.Pm3rSQI1vq0Wh.wJHXbDBnp4a8-1675269328680-0-604800000
.egain.com/	1970-01-20 11:30:45	Name: initialTrafficSource Value: utmcsr=1on1\|utmcmd=email\|utmccn=kmai1_na
.egain.com/	1969-12-31 23:59:59	Name: __utmzzses Value: 1
.egain.com/	1970-01-20 11:30:45	Name: _gcl_au Value: 1.1.1326071993.1675269329
.egain.com/	1970-01-20 18:57:09	Name: _ga_P0WWZ4WL9G Value: GS1.1.1675269328.1.1.1675269328.0.0.0
.egain.com/	1970-01-20 18:57:09	Name: _ga Value: GA1.2.1132377696.1675269329
.egain.com/	1970-01-20 09:22:35	Name: _gid Value: GA1.2.89122493.1675269329
.egain.com/	1970-01-20 09:21:09	Name: _gat_gtag_UA_15835029_4 Value: 1
.egain.com/	1970-01-20 09:21:09	Name: _gat_UA-15835029-4 Value: 1
www.egain.com/	1970-01-20 18:06:45	Name: EG-U-ID Value: A85a78ee71-1fba-4c2d-8831-fbf264c8ccb4
www.egain.com/	1969-12-31 23:59:59	Name: EG-S-ID Value: A340c107bc-a5cd-473c-a383-d884fd2cc30f
.egain.com/	1970-01-20 18:57:09	Name: _lfa Value: LF1.1.a9327f766174b655.1675269328864
www.egain.com/	1970-01-20 09:22:35	Name: ln_or Value: eyIzMTEyMDEyIjoiZCJ9
.doubleclick.net/	1970-01-20 09:21:10	Name: test_cookie Value: CheckForPermission
.linkedin.com/	1970-01-20 10:04:21	Name: UserMatchHistory Value: AQKC67I9rSQy8QAAAYYN1VCDhWSP6ByYhCOUz0cPxc9ZLEB72sgIyt27t_hnAnG6ayVyBST8b4PjAA
.linkedin.com/	1970-01-20 10:04:21	Name: AnalyticsSyncHistory Value: AQLMQapekCOh_gAAAYYN1VCD7iKJr9SKpZP9jXh34TGQu7GS291XDINTtONHqsECG1kr1w0exxSkXssmn74BUA
.ads.linkedin.com/	1969-12-31 23:59:59	Name: lang Value: v=2&lang=en-us
.linkedin.com/	1970-01-20 18:06:45	Name: bcookie Value: "v=2&83e02174-9942-4b98-8853-ca362ea2181d"
.linkedin.com/	1970-01-20 09:22:35	Name: lidc Value: "b=VGST00:s=V:r=V:a=V:p=V:g=2904:u=1:x=1:i=1675269329:t=1675355729:v=2:sig=AQEaVyLd90SEk81w4gvMRESF_8zN2TkR"
.linkedin.com/	1969-12-31 23:59:59	Name: lang Value: v=2&lang=de-de
.www.linkedin.com/	1970-01-20 18:06:45	Name: bscookie Value: "v=1&202302011635292521dcc0-2d98-488d-8946-a305100acca7AQExLtIWDy0AvJC5Kf2s6Eaf3kVjSo4j"
.linkedin.com/	1970-01-20 13:40:21	Name: li_gc Value: MTswOzE2NzUyNjkzMjk7MjswMjHEN9Uw+9S8cXnPD30OAvdFfN5T8mPQsf7zZShd8bakCg==
ebrain.egain.com/	1970-01-20 09:31:14	Name: AWSALBTG Value: q2dNsKNWaP4sZ3K639Np7Y9emZeQm+eP2lbfoKEF2TzH0Hs2IwJLcgmMxzretye9uZ4L+Seimbj8kf1GRQOhIUqrfclcY6MPwUOWKDDN2kiO3mES+mOKvUTqBKbn2XjRFE23P1GZIYBLPrfNNCZrcaDcstUWSYe/WYwFIUSDeGwgQEPpv1E=
ebrain.egain.com/	1970-01-20 09:31:14	Name: AWSALBTGCORS Value: q2dNsKNWaP4sZ3K639Np7Y9emZeQm+eP2lbfoKEF2TzH0Hs2IwJLcgmMxzretye9uZ4L+Seimbj8kf1GRQOhIUqrfclcY6MPwUOWKDDN2kiO3mES+mOKvUTqBKbn2XjRFE23P1GZIYBLPrfNNCZrcaDcstUWSYe/WYwFIUSDeGwgQEPpv1E=
ebrain.egain.com/	1970-01-20 09:31:14	Name: AWSALB Value: YTZHtq4kbLocrzvKVM8DLLmc0v8XikI7ip8DNTvMaCFx479/hPS/70bi9S2lNvfapg4XOY7Wr4RCMy4U9POHqFikxj/2nF8B+dkf49BTI4OaEMEIiGjQQapco+/P4ywxz/VyCefo7Bs/RV7CsDPlhUypF20k+FEEYFZVU1zveq+CdqPHgWwUGWjdV4qukQ==
ebrain.egain.com/	1970-01-20 09:31:14	Name: AWSALBCORS Value: YTZHtq4kbLocrzvKVM8DLLmc0v8XikI7ip8DNTvMaCFx479/hPS/70bi9S2lNvfapg4XOY7Wr4RCMy4U9POHqFikxj/2nF8B+dkf49BTI4OaEMEIiGjQQapco+/P4ywxz/VyCefo7Bs/RV7CsDPlhUypF20k+FEEYFZVU1zveq+CdqPHgWwUGWjdV4qukQ==

3 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
network	error	URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1_na&uid=b073a2ea-d627-ed11-9db1-0022481e47d7 Message: Failed to load resource: the server responded with a status of 404 (Not Found)
security	error	Message: Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security	error	URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210) Message: Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
bat.bing.com
cdn.linkedin.oribi.io
cdn.printfriendly.com
ebrain.egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
tr.lfeeder.com
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.linkedin.com
13.107.42.14
13.227.219.24
13.82.107.234
185.180.12.68
185.24.11.18
2001:4860:4802:32::36
2600:1f14:f4:7d01:347f:da49:50dd:1b2
2600:9000:206f:6600:2:53b2:240:93a1
2600:9000:2304:a000:1f:f723:6fc0:93a1
2606:4700::6810:650c
2620:1ec:21::14
2620:1ec:c11::200
2a00:1450:400d:802::2002
2a00:1450:400d:802::200e
2a00:1450:400d:807::2004
2a00:1450:400d:808::2003
2a00:1450:400d:80a::2003
2a00:1450:400d:80c::200a
2a00:1450:400d:80e::2008
2a00:1450:4025:401::9d
2a02:26f0:11a::6867:4832
52.211.192.133
65.9.66.104
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300
0588c4e4f2f9d029794e7111651d3385525839272fffca29d22d13f7f5f118cd
0aa6a7045a55ddcb25bbee4d1edcb864081cf59f7fc9bdc1ada22a32ed4ad3ad
130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331
15ddea0e822e645edbcf78dc6fd5051628a4d76017fded2375798dc8f2f191a9
1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
1d26490f083b209ef29e08d092649725edf15ac2b33ad62fdeaafd37f7d79d6f
21ddbc8814d2c69579216810155b4a7ae22b0a2e02fef8c996cc0a5a48fa68b8
21e5eaa21a9a59b418d918ea40151841bfae63f7fa66c25d7e0bd99c8eaf6805
23e0d0d35b37df8c5e66aa703ff1aff677a02d0b6b21c4e0f3e94423c436f3aa
29b1db6e027ea12b2d70835d71c2391530b6b0a5e9a1120777f7a6895555e48e
2cbf4709f92f905aca7fc3907e97f82e3de106246e37515707553b8c28130dc2
2d5493460507f288efbbca0859f9782cacf38334103698debd5267a480dd2656
2fd61f3235a45c5376c72f36ebc9392296ced2c777b737b5cf053a429d18deaa
3c8be7e75cb9b8b91d056cbaf1cea0b4ff2ddfbea5309c8d1517861e749c651b
3ef8e11864cb4fe830ee71e98447368b0255a360f27efcf9201ed9418f328313
42736c7de60dfab94b3cc902b8692f80cfeb0a5989d1d51db1d25fd7d18dc45b
44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b
45012f93c4cbd739c51f4043a3a1d3c8377272ef606dd39e51a6a81e02dad594
491ee20092ce969e6785601ae4595748d4ac5ee4df19012b19b77de6c9dfd357
5971b095cff574a66d35ada016d4c077c86e2dea62e9c0f14cf7c94b258619de
6060bfe962c30690338c351d46b432d2f9d7ce3734a168d6a89e384318c863ff
66a557f1b3623caa94df4ecbb7252b25b413b1165d697359340162860f9fa539
68114526fe2e683a27fd18ef79c2b9408707712af99831574f533473c0b5822d
6a930ffad1d194fbfa2d175e66172c9a53470a52775d7c8bdcd2f67096d912b0
6c3b460c782deda7f56da838987b67b3e2dc475bf75155cbb4b8564a740355b9
787cf57529445d9e03448edc3a601e9217a0b90d2153ffbb9e48b2bcfccfe522
7b1eaaaf180a13c29b6dddc3b0ae23333b4397e0f3c065b4c86da2f2530a5f89
7d09194d2932064b01abf1969269a832aace7245e6b488a6880802c4248deb64
7de4ebe6f7e5c57026f039da23b86f99cb0dcf117dfe5f893ace0b1988370f78
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
843d4c26ab79b8ea04917549dc85d3126cd2e1c972377182e009b8ebf25a3e07
84554ad84b590aa4d161301d4abb95d5d3b7013f38bbb0c02ba0d506ce3c548e
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6
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www.egain.com Open in urlscan Pro 13.82.107.234 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

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Detected technologies

Page Statistics

91 Requests

99 %HTTPS

70 %IPv6

16 Domains

24 Subdomains

22 IPs

4 Countries

1461 kBTransfer

3540 kBSize

32 Cookies

8 Outgoing links

Redirected requests

91 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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www.egain.com Open in urlscan Pro
13.82.107.234 Public Scan

Screenshot
Live screenshot

Full Image

91
Requests

99 %
HTTPS

70 %
IPv6

16
Domains

24
Subdomains

22
IPs

4
Countries

1461 kB
Transfer

3540 kB
Size

32
Cookies

91 HTTP transactions
0 data transactions