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Mission-Driven CX: A Conversation with Nate Brown of Officium Labs

Dear Maryheather,

You’ve probably heard quite a bit about AI out in the world. 

But do you know what conversational automation is? 

Customers today expect more from the brands they interact with. To stay
competitive, organizations must fully understand the context behind each
customer interaction. Those that develop deeper and meaningful connections can
increase their customer lifetime value.

In this episode, Patrick Ehlen, Vice President of Artificial Intelligence at
Uniphore, explains:

+ What is the value in conversational automation
+ Types of conversational AI
+ How conversational automation can help your enterprise

Check out the episode to learn about conversational automation and what type of
AI is needed for your company’s system infrastructure.

Regards,
Team Uniphore

Listen Now



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