Submitted URL: https://support.encoda.com/
Effective URL: https://support.encoda.com/hc/en-us/restricted?return_to=https%3A%2F%2Fsupport.encoda.com%2Fhc%2Fen-us
Submission: On October 11 via automatic, source certstream-suspicious

Summary

This website contacted 2 IPs in 1 countries across 3 domains to perform 6 HTTP transactions. The main IP is 104.16.53.111, located in United States and belongs to CLOUDFLARENET, US. The main domain is support.encoda.com.
TLS certificate: Issued by Let's Encrypt Authority X3 on October 10th 2020. Valid for: 3 months.
This is the only time support.encoda.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
3 8 104.16.53.111 13335 (CLOUDFLAR...)
1 104.18.71.113 13335 (CLOUDFLAR...)
6 2
Apex Domain
Subdomains
Transfer
6 encoda.com
support.encoda.com
12 KB
2 zendesk.com
encoda.zendesk.com
4 KB
1 zdassets.com
theme.zdassets.com
10 KB
6 3
Domain Requested by
6 support.encoda.com 3 redirects support.encoda.com
2 encoda.zendesk.com support.encoda.com
encoda.zendesk.com
1 theme.zdassets.com support.encoda.com
6 3

This site contains no links.

Subject Issuer Validity Valid
support.encoda.com
Let's Encrypt Authority X3
2020-10-10 -
2021-01-08
3 months crt.sh
ssl911790.cloudflaressl.com
COMODO ECC Domain Validation Secure Server CA 2
2020-05-20 -
2020-11-26
6 months crt.sh
encoda.zendesk.com
Cloudflare Inc ECC CA-3
2020-07-02 -
2021-07-02
a year crt.sh

This page contains 2 frames:

Primary Page: https://support.encoda.com/hc/en-us/restricted?return_to=https%3A%2F%2Fsupport.encoda.com%2Fhc%2Fen-us
Frame ID: 0B2B2EBA8C053D2D0716E34ABA368AA2
Requests: 5 HTTP requests in this frame

Frame: https://encoda.zendesk.com/auth/v2/login/signin?return_to=https%3A%2F%2Fsupport.encoda.com%2Fhc%2Fen-us&theme=hc&locale=en-us&brand_id=360003343052&auth_origin=360003343052%2Ctrue%2Ctrue
Frame ID: 8603F6E3FE18B3C78A350699AF7FD47C
Requests: 1 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://support.encoda.com/ HTTP 301
    https://support.encoda.com/hc HTTP 301
    https://support.encoda.com/hc/en-us HTTP 302
    https://support.encoda.com/hc/en-us/restricted?return_to=https%3A%2F%2Fsupport.encoda.com%2Fhc%2Fen-us Page URL

Detected technologies

Overall confidence: 50%
Detected patterns
  • meta csrf-param /^authenticity_token$/i

Overall confidence: 50%
Detected patterns
  • meta csrf-param /^authenticity_token$/i

Overall confidence: 100%
Detected patterns
  • headers server /^cloudflare$/i

Page Statistics

6
Requests

100 %
HTTPS

0 %
IPv6

3
Domains

3
Subdomains

2
IPs

1
Countries

23 kB
Transfer

46 kB
Size

10
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.encoda.com/ HTTP 301
    https://support.encoda.com/hc HTTP 301
    https://support.encoda.com/hc/en-us HTTP 302
    https://support.encoda.com/hc/en-us/restricted?return_to=https%3A%2F%2Fsupport.encoda.com%2Fhc%2Fen-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

6 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request restricted
support.encoda.com/hc/en-us/
Redirect Chain
  • https://support.encoda.com/
  • https://support.encoda.com/hc
  • https://support.encoda.com/hc/en-us
  • https://support.encoda.com/hc/en-us/restricted?return_to=https%3A%2F%2Fsupport.encoda.com%2Fhc%2Fen-us
2 KB
2 KB
Document
General
Full URL
https://support.encoda.com/hc/en-us/restricted?return_to=https%3A%2F%2Fsupport.encoda.com%2Fhc%2Fen-us
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
c21b50a1d9ce88df66f1a7831a4a74a798dfabfc1c12d9ca15e545aa863d3ea6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
support.encoda.com
:scheme
https
:path
/hc/en-us/restricted?return_to=https%3A%2F%2Fsupport.encoda.com%2Fhc%2Fen-us
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
sec-fetch-dest
document
accept-encoding
gzip, deflate, br
accept-language
en-US
cookie
__cfduid=ddc49d8723852710610a3ba2a6374b5c01602376925; _zendesk_shared_session=-UVBMY1N6TVp4NkNCTkdHaHIzdStEdUVDTUhpNlhlQVJPMjE2cnZXQkdFYjcwS3VnL3ZySlVmQ1Y0bGJLUXRqbHJYN0EveGdmUVdWZmRVVytCWnJqQ0JIcCtzM1A3ZmYrOUZqeEtLSk5LaU0yTzNGNE12Qm0raW8yaW4xbEdtaUYwQVJRNjIyazJEMW1WV3BaMGxDaW93PT0tLVptdXpYQzNvNlpVMkZhd2U4Y0dvVHc9PQ%3D%3D--18376611d45ed6ac80cf2a6265be6376352a1c46; _zendesk_session=BAh7CkkiD3Nlc3Npb25faWQGOgZFVEkiJTk2N2NkODk4NTMyOGFlMDJlOTg1ZTAxNDE5ODI2OWFjBjsAVEkiDGFjY291bnQGOwBGaQOXrZJJIgpyb3V0ZQY7AEZpA2oTMEkiDmlzX21vYmlsZQY7AFRGSSITd2FyZGVuLm1lc3NhZ2UGOwBUewA%3D--9e62128af8115e06c1b9cfa8cd5345135acb3f58; __cfruid=df308474dd8ba9d9f85ee31bbb8978968558813d-1602376926; _help_center_session=OGVRbmNVYzdvSkdBR2dXQXNGNVQrempPejdWVXRzTml3NXNHblQ3ZEZGZHU0dHZ6SWpOZSsvenN1Um1kbXpMRHpEVmRndUdyQi84VnlWdnJUV0JoQkNBSGFQVnMybkpsbks3TzdDOGFGblhCMHBTTUs2QmZhOTNmUHc5cFVpOFMtLU9NMUh2WmVDT1IvSHBzeDNFT0ZiK1E9PQ%3D%3D--b6587f9e27e1deae86c6dd2711e209157ff556cb; __cf_bm=4f1d24896d7d7e9d59b0516002682dcaf72bef28-1602376926-1800-Ad7dRfyLTV8mibXOti/J/9/jKbUA9VGSNM+utxWEJGMl
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

status
200
date
Sun, 11 Oct 2020 00:42:07 GMT
content-type
text/html; charset=utf-8
x-ua-compatible
IE=edge
cache-tags
resource:restricted#show, pod:pod20
content-language
en-us
x-xss-protection
1; mode=block
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=31536000;
cache-control
max-age=0, private, must-revalidate
x-zendesk-origin-server
help-center-unicorn-6bb9ff946b-gp9jh
set-cookie
_help_center_session=aEFWckhDNUlNUTZZektSbUJ1bWZSbUdjYy9uemlycGdCOTY5Kzl2Q2VmRU5IK0ZFTFErTjFaRHVScDRTSUFNTC9hd3BybS9jWjFJdTNwQ1AvbDZPN0Z3RDFva0s5MWVCNHhSV3VQSHAvZFQxQU5LaElhZ0szUXFMcXV3ekk0c3gtLXh5ZTlqYmVnZjVKVy8reWw5RzNtK1E9PQ%3D%3D--23667f0ba16e2025e248b04e2e10312bb16e1a18; path=/; secure; HttpOnly; SameSite=None __cf_bm=fbd6ed28af0ff4d2ef27c6ff948ac73c9125493f-1602376927-1800-ASxfc8c8OM4kuVcAmV/pLRwDk/hT5sATfkqBh5JCwzkL; path=/; expires=Sun, 11-Oct-20 01:12:07 GMT; domain=.support.encoda.com; HttpOnly; Secure; SameSite=None
x-request-id
5e048a105c111fba-SEA
x-runtime
0.077350
protocol
HTTP/1.0
x-content-type-options
nosniff
cf-cache-status
BYPASS
cf-request-id
05b6b49e3500001fbab0b63200000001
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?lkg-colo=20&lkg-time=1602376927"}],"group":"cf-nel","max_age":604800}
nel
{"report_to":"cf-nel","max_age":604800}
vary
Accept-Encoding
server
cloudflare
cf-ray
5e048a105c111fba-AMS
content-encoding
br

Redirect headers

status
302
date
Sun, 11 Oct 2020 00:42:06 GMT
content-type
text/html; charset=utf-8
x-ua-compatible
IE=edge
cache-tags
resource:help_center#index, pod:pod20
content-language
en-us
location
https://support.encoda.com/hc/en-us/restricted?return_to=https%3A%2F%2Fsupport.encoda.com%2Fhc%2Fen-us
strict-transport-security
max-age=31536000;
cache-control
no-cache
x-zendesk-origin-server
help-center-unicorn-6bb9ff946b-m9w28
set-cookie
_help_center_session=OGVRbmNVYzdvSkdBR2dXQXNGNVQrempPejdWVXRzTml3NXNHblQ3ZEZGZHU0dHZ6SWpOZSsvenN1Um1kbXpMRHpEVmRndUdyQi84VnlWdnJUV0JoQkNBSGFQVnMybkpsbks3TzdDOGFGblhCMHBTTUs2QmZhOTNmUHc5cFVpOFMtLU9NMUh2WmVDT1IvSHBzeDNFT0ZiK1E9PQ%3D%3D--b6587f9e27e1deae86c6dd2711e209157ff556cb; path=/; secure; HttpOnly; SameSite=None __cf_bm=4f1d24896d7d7e9d59b0516002682dcaf72bef28-1602376926-1800-Ad7dRfyLTV8mibXOti/J/9/jKbUA9VGSNM+utxWEJGMl; path=/; expires=Sun, 11-Oct-20 01:12:06 GMT; domain=.support.encoda.com; HttpOnly; Secure; SameSite=None
x-request-id
5e048a0e69e81fba-SEA
x-runtime
0.080337
protocol
HTTP/1.0
x-content-type-options
nosniff
cf-cache-status
BYPASS
cf-request-id
05b6b49cff00001fbab0b5e200000001
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?lkg-colo=20&lkg-time=1602376927"}],"group":"cf-nel","max_age":604800}
nel
{"report_to":"cf-nel","max_age":604800}
vary
Accept-Encoding
server
cloudflare
cf-ray
5e048a0e69e81fba-AMS
api.js
support.encoda.com/cdn-cgi/bm/cv/2172558837/
25 KB
7 KB
Script
General
Full URL
https://support.encoda.com/cdn-cgi/bm/cv/2172558837/api.js
Requested by
Host: support.encoda.com
URL: https://support.encoda.com/hc/en-us/restricted?return_to=https%3A%2F%2Fsupport.encoda.com%2Fhc%2Fen-us
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
3e46bffb5f4bd8c42e67e417d2bbb3740eb7474e65c16e0053e736237380d77f
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://support.encoda.com/hc/en-us/restricted?return_to=https%3A%2F%2Fsupport.encoda.com%2Fhc%2Fen-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sun, 11 Oct 2020 00:42:07 GMT
content-encoding
gzip
x-content-type-options
nosniff
nel
{"report_to":"cf-nel","max_age":604800}
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?lkg-colo=20&lkg-time=1602376927"}],"group":"cf-nel","max_age":604800}
content-type
text/javascript
status
200
cache-control
max-age=604800, public
cf-ray
5e048a125d9f1fba-AMS
cf-request-id
05b6b49f7600001fbab0b68200000001
5ab93f7cc15b77759ee21d19e5cc51167bf374a4.png
theme.zdassets.com/theme_assets/9612695/
10 KB
10 KB
Image
General
Full URL
https://theme.zdassets.com/theme_assets/9612695/5ab93f7cc15b77759ee21d19e5cc51167bf374a4.png
Requested by
Host: support.encoda.com
URL: https://support.encoda.com/hc/en-us/restricted?return_to=https%3A%2F%2Fsupport.encoda.com%2Fhc%2Fen-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.71.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
538c1bf3a5c40756a29e87d98b800e61f6449afbaf5606601d72151c8c339368
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://support.encoda.com/hc/en-us/restricted?return_to=https%3A%2F%2Fsupport.encoda.com%2Fhc%2Fen-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sun, 11 Oct 2020 00:42:07 GMT
via
1.1 3af85c3075e12aff72b9e148b99d6623.cloudfront.net (CloudFront)
vary
Access-Control-Request-Headers,Access-Control-Request-Method, Accept-Encoding
cf-cache-status
MISS
x-amz-cf-pop
AMS54-C1
x-amz-server-side-encryption
AES256
cf-ray
5e048a125bc1fa44-AMS
x-cache
Miss from cloudfront
status
200
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
content-length
10107
cf-request-id
05b6b49f760000fa44fba0d200000001
last-modified
Sun, 05 Jan 2020 12:38:43 GMT
server
cloudflare
etag
"85e5a526470dde52f99857d7c62a1239"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
access-control-max-age
86400
access-control-allow-methods
HEAD, GET
x-amz-version-id
bP9FD7ZWnsobCK1LlNlRv3AeLcVet5V3
access-control-allow-origin
*
cache-control
public, max-age=86400
accept-ranges
bytes
content-type
image/png
x-amz-cf-id
Vf1pHJDkn80BgfR80jrMNisHgqNma-NH17Qu7XAT1MSH_qvXFyN8dQ==
host.js
encoda.zendesk.com/auth/v2/
9 KB
4 KB
Script
General
Full URL
https://encoda.zendesk.com/auth/v2/host.js
Requested by
Host: support.encoda.com
URL: https://support.encoda.com/hc/en-us/restricted?return_to=https%3A%2F%2Fsupport.encoda.com%2Fhc%2Fen-us
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
c5643bef877739c3133dd2a36b9b8007f80f76d043377c60381e7594a805c12c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.encoda.com/hc/en-us/restricted?return_to=https%3A%2F%2Fsupport.encoda.com%2Fhc%2Fen-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sun, 11 Oct 2020 00:42:07 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
MISS
nel
{"report_to":"cf-nel","max_age":604800}
p3p
CP="NOI DSP COR NID ADMa OPTa OUR NOR"
status
200
vary
Accept, Accept-Encoding
cf-request-id
05b6b49feb00000c159e173200000001
x-request-id
5e048a131aa80c15-SEA
x-runtime
0.063596
server
cloudflare
etag
W/"8653cf0f0e15e69d7bd7f2fcb78a2c51"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=31536000;
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?lkg-colo=20&lkg-time=1602376927"}],"group":"cf-nel","max_age":604800}
content-type
text/javascript; charset=UTF-8
x-xss-protection
1; mode=block
cache-control
max-age=86400, public
x-zendesk-origin-server
classic-app-server-85b797cccd-nmvcz
cf-ray
5e048a131aa80c15-AMS
signin
encoda.zendesk.com/auth/v2/login/ Frame 8603
0
0
Document
General
Full URL
https://encoda.zendesk.com/auth/v2/login/signin?return_to=https%3A%2F%2Fsupport.encoda.com%2Fhc%2Fen-us&theme=hc&locale=en-us&brand_id=360003343052&auth_origin=360003343052%2Ctrue%2Ctrue
Requested by
Host: encoda.zendesk.com
URL: https://encoda.zendesk.com/auth/v2/host.js
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
encoda.zendesk.com
:scheme
https
:path
/auth/v2/login/signin?return_to=https%3A%2F%2Fsupport.encoda.com%2Fhc%2Fen-us&theme=hc&locale=en-us&brand_id=360003343052&auth_origin=360003343052%2Ctrue%2Ctrue
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
cross-site
sec-fetch-mode
navigate
sec-fetch-dest
iframe
referer
https://support.encoda.com/hc/en-us/restricted?return_to=https%3A%2F%2Fsupport.encoda.com%2Fhc%2Fen-us
accept-encoding
gzip, deflate, br
accept-language
en-US
cookie
__cfruid=13170fb581271be052bf90e62d45bcc3efb1373f-1602376927
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Referer
https://support.encoda.com/hc/en-us/restricted?return_to=https%3A%2F%2Fsupport.encoda.com%2Fhc%2Fen-us

Response headers

status
200
date
Sun, 11 Oct 2020 00:42:07 GMT
content-type
text/html; charset=UTF-8
set-cookie
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p3p
CP="NOI DSP COR NID ADMa OPTa OUR NOR"
vary
Accept
x-xss-protection
1; mode=block
strict-transport-security
max-age=31536000;
cache-control
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x-zendesk-origin-server
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x-runtime
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x-content-type-options
nosniff
cf-cache-status
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cf-request-id
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expect-ct
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report-to
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nel
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server
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cf-ray
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content-encoding
br
result
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0
422 B
XHR
General
Full URL
https://support.encoda.com/cdn-cgi/bm/cv/result?req_id=5e048a105c111fba
Requested by
Host: support.encoda.com
URL: https://support.encoda.com/cdn-cgi/bm/cv/2172558837/api.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Referer
https://support.encoda.com/hc/en-us/restricted?return_to=https%3A%2F%2Fsupport.encoda.com%2Fhc%2Fen-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type
application/json

Response headers

date
Sun, 11 Oct 2020 00:42:07 GMT
nel
{"report_to":"cf-nel","max_age":604800}
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?lkg-colo=20&lkg-time=1602376928"}],"group":"cf-nel","max_age":604800}
status
204
cf-ray
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cf-request-id
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Verdicts & Comments Add Verdict or Comment

9 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker object| trustedTypes object| a0_0xbb06 function| a0_0x47d0 object| Zendesk object| __CF$cv$params

10 Cookies

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Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
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X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block