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1. Return to QVC Homepage An icon that looks like a house.
2. Customer Service
3. THE QVC PRIVACY STATEMENT
Last Updated July 1, 2024. Acceda aquí a una versión en español de esta
Declaración de Privacidad.
This Privacy Statement describes how personal information is collected and used
by QVC, Inc. (“QVC”, “we”, “us”, or “our”) in connection with the Services.
“Services” means our television programming, websites, applications, stores,
streaming platforms and other platforms, installment payment programs and other
payment programs, events, surveys, and our other business activities. Please see
the section titled “Other Privacy Information” below for information that
applies to users of our Services in certain states.
QVC is part of a group of businesses that includes our Affiliates. Our
“Affiliates” are HSN, QVC+HSN+, Ballard Designs, Garnet Hill, Grandin Road,
Frontgate, Sune, and other businesses that may become our affiliates in the
future. When you use our Services, we may access and use account information and
other personal information that our Affiliates have collected about you for the
purposes of providing Services to you. We may also share with our Affiliates
account information and other personal information that we have collected about
you.
By using our Services, you acknowledge and accept our practices as described in
this Privacy Statement, and you agree to our General Terms of Use (“Terms”),
which you can access at this link. If a Service sets forth additional privacy
notices or terms, then those additional privacy notices or terms will apply to
that Service.
This Privacy Statement does not apply to personal information that is
de-identified, aggregated or anonymized, as such information is not personal
information. This Privacy Statement also does not apply to information that is
collected through the websites of our affiliates based outside the United States
or through any other services offered by our affiliates outside the United States.
This Privacy Statement does not apply to our interactions with people in their
capacity as employees, employment applicants, contractors, vendors, or third
party service providers.
* Kinds of personal information we use
* How we collect personal information
* Who we share personal information with
* How we use personal information
* Easy Pay
* QCard
* How we use tracking technology
* Your choices and managing your personal information
* How we protect personal information
* Information relating to children
* Information relating to former customers
* Services provided by others
* Changes to this Privacy Statement
* How to contact us
* Other privacy information
Kinds of personal information we use. Unless otherwise limited in the
state-specific disclosures in the Other Privacy Information section below,
we collect and use personal information, including personal information in the
following categories:
* Account information, such as credentials to access your accounts with us
including user names; password; security questions and answers
* Communication information, such as the content of messages sent through chat
functions, including interaction with generative artificial intelligence
(A.I.) chat, emails, texts, or information that you send to us; recorded
calls; technical information related to communications such as time, date or
length of the communication
* Contact and profile information, such as your name; email address; street
address; zip code; telephone number; texting number; gender or sex; date of
birth
* Event information, such as information you provide if you participate in
contests or sweepstakes; customer group or focus group information; in-person
or remote attendance or participation in broadcasts or other events
* External information obtained from other sources, such as demographic
information; updated shipping information; marketing information; information
related to tracking technologies
* Financial information, such as payment card information; gift card
information; installment payment information; information related to private
label credit card programs associated with our business; information to
assess availability of payment options
* Forum or feedback information, such as comments you make in any forum that we
make available; product reviews; answers you provide in surveys
* Government identifier information, such as social security number (e.g., if
you apply for a private label credit card); or driver’s license or
identification card information
* Information about others, such as name and shipping details of people to whom
you send gifts or other purchases; people who you refer to our Services
through referral features included in our Services
* Location information, such as your location when you use our Services or make
a purchase
* Order and purchase information, such as items you add or remove to a shopping
cart; items you purchase; items you return; items you activate (e.g.,
computer) after purchase; wish list information
* Preferences information, such as preferred sizes or colors of clothing
* Technical and online information, such as the platform provider where you
connect to our Services; identifiers of devices you use to connect to our
Services; internet protocol addresses; social media or other online
identifiers
* User interaction information, such as pages you were visiting when you came
to our websites and pages you went to when you left our website; pages
browsed; items you look at, hover over or click; information you type or
enter into the Services; interactions with advertisements; information from
other platforms where we interact including social media platforms operated
by other companies; information collected through cookies, pixels, beacons,
and other tracking technology
* Video and audio information, such as video or images that you send to us or
upload into the Services; recordings we make if you participate in events or
visit our places of business where we are recording
* Other information that you provide in your use of our Services; information
that we collect in the operation of our business
* Information created or inferred based on the categories above, such as
information from the use of our Services that we use to detect fraudulent
behavior
The examples in the categories above are not exclusive, and other kinds of
personal information are included in these categories.
How we collect personal information. We collect personal information from
multiple sources including the following sources:
* Personal information we collect from you. We collect some personal
information that you provide directly to us, such as contact information;
payment information; order information; communication information; feedback
information; preferences information; pictures and videos that you share with
or send to us; and other information you provide to us. In addition, a
customer may share personal information about other people with us, including
recipients of purchases.
* Personal information we collect through tracking technology. We collect some
personal information through first-party or external-party technology when
you use our Services, such as browsing and use information; information about
devices that you use to access our Services; information collected through
cookies, pixels, and similar tracking technology.
* Personal information we collect from other people. We collect some personal
information from other people, such as shipping information when a customer
sends a gift to another person; and contact information when a customer
refers another person to our Services.
* Personal information we collect from our Affiliates. We are part of a group
of businesses that includes our Affiliates. When you use our Services, we may
access and use account information and other personal information that our
Affiliates have collected for the purposes of providing Services to you.
* Personal information we collect from other companies. We collect personal
information from service providers and external parties, such as shipping
instructions information; credit information; information from advertisers;
information from social media platforms; information that is generated
through your use of our Services; information to supplement personal
information we already have.
* Personal information we create. We create some personal information in the
operation of our business or when you use our Services, such as analytics
information and inferences information.
Who we share personal information with. We share the categories of personal
information described above with others, including in the following categories:
* Service providers and external parties performing functions in support of our
Services, such as
* Breach and fraud detection, prevention, and response
* Broadcast and platform providers
* Consulting and business services
* Marketing and advertising
* Order fulfillment
* Payment processing and collections
* Research and analytics
* Security
* Shipping
* Social media platforms
* Technology service
* Temporary staffing
* Website and application development
* Our Affiliates, such as companies that directly or indirectly own us, are
owned by us, or are under common control with us
* Other people, such as when you direct us to send a gift to another person,
direct a representative to act on your behalf subject to verification, or
when you refer someone to our Services
* Mandatory recipients or recipients who need access to personal information
for safety, security and legal purposes, such as law enforcement agencies or
recipients engaged in legal processes
* Companies with which we engage in business transactions, such as joint
ventures, co-branded activities, companies that may purchase or rent all or
any portion of our business or assets (including purchases or rentals of
personal information assets or sales of bad debt), or companies with which we
merge or engage in other similar kinds of transactions
* Companies that you direct us to interact with, such as payment card
providers, shippers, platform providers, or subscription services.
How we use personal information. We use personal information to provide the
Services and to operate our business, including the following:
* Performing services, such as:
* Account provision and maintenance, including creating and managing your
account with us; providing customer service; verifying customer
information; and providing other services in the course of our business
operations
* Product sales and fulfillment, including selling products; processing and
shipping orders to you or to recipients you designate; managing returns;
processing refunds; managing warranties
* Customer service and communications, including responding to requests,
comments, or questions through email, text message, telephone calls, postal
mail, chat functions; maintaining user forms and product review
capabilities; reviewing recorded calls or content of other communications
for quality or customer service purposes
* Marketing and advertising, such as contextual marketing and advertising;
personalizing user experience and marketing, including targeted product
display; targeted marketing and advertising through the Services; marketing
through emails, text messages, and other communications methods;
re-targeted marketing and advertising across other websites, devices, and
platforms; auditing related to counting ad impressions to unique visitors,
verifying positioning and quality of ad impressions, and auditing
compliance with relevant standards; engaging in analytics to personalize
user experience; managing and communicating through our presence on social
media platforms and other platforms
* Payment-related activities, including processing payments; checking
creditworthiness; evaluating payment options; providing financing; managing
installment payment programs; participating in private label credit card
programs; collecting unpaid debt
* Providing technology to enable use and operation of Services; providing
storage
* Maintaining and improving Services and user experience, including:
* Creating and updating applications, websites, and other features or
functionality that we use
* Debugging to identify and repair errors that may affect how the Services
function
* Engaging in analytics related to improving Services or user experience
* Product safety or quality activities
* A.I. maintenance and improvement activities
* Fraud prevention, information security, and other security, including:
* Measures to verify identity when an account is used for ordering or when
the account is otherwise accessed
* Helping to ensure security and integrity, including by detecting and
responding to fraud or security incidents
* Limiting payment fraud
* Protecting against other malicious, deceptive, or illegal activity
* Internal research, including:
* Developing and demonstrating technology
* Conducting research, analytics, surveys, and focus groups to improve
customer experiences, develop services and products, and provide better
marketing and advertising, including through use of A.I.
* Other business purposes, including:
* Performing, complying with, and enforcing legal obligations, including
prosecuting people responsible for fraudulent, malicious, deceptive or
illegal activities; defending claims; notifying of product recalls or other
issues related to products; enforcing and notifying of our Terms, privacy
statement, forum guidelines, other terms or conditions, and other policies
and changes to such Terms, privacy statement, other policies, and other
terms or conditions; and for records retention purposes
* Undertaking activities to verify or maintain the quality or safety of a
service or device that is owned, made, or controlled by us, and to improve,
upgrade, or enhance a service or device that is owned, made, or controlled by
us
* Selling or renting personal information, such as the sale or rental of
customer lists, including without limitation sales of personal information in
connection with a sale of all or part of QVC’s assets to an Affiliate or to
an external party
* Any other purposes consistent with our applicable privacy statements
Easy Pay. If you make a purchase using our Easy Pay program, we may disclose
your personal information as described in this Privacy Statement, including to a
credit verification or risk assessment service provider which may use that
information to provide credit verification or risk assessment services to us as
well as use that information for other separate purposes of the service
provider. Please review additional information about Easy Pay on our website if
you have questions about credit verification or risk assessment. If a customer
fails to pay for purchases under our Easy Pay program, we may sell the
customer's account and information related to the account (including personal
information) to an external party collection agency.
QCard. The QCard is a QVC-branded credit card issued by Synchrony Bank. In
connection with the operation of the QCard program, we share with Synchrony Bank
personal information about customers, including account information, financial
information, and order and purchase information. Please review additional
information about the operation of QCard on our website.
How we use tracking technology. We and other external parties may: use various
tracking technologies that collect information when you interact with us or use
the Services; collect information about your activities over time and across
other websites and online or electronic services or in promotional or other
email messages or newsletters (including with respect to email messages to
determine whether messages have been opened or acted upon); and combine
automatically-collected and user interaction information with other information
collected about you, including information collected from external parties. The
types of tracking technologies we use change over time. Some examples of the
kinds of tracking technologies we currently use are cookies, web beacons and
pixels. The type of usage information collected through tracking technology may
include the device you are using, your internet protocol address, device
identifier, other unique identifier, providers you use to access the Services
location, all of the areas within the Services that you visit, what content you
are interested in or interact with, the time of the visit, or other information
described above in the categories of personal information. The categories of
tracking technologies we may use include:
* Functional, necessary, and performance technology for purposes such as
providing functionality for the Services to operate; helping us deliver our
Services and products you may purchase; routing traffic between servers;
retaining user preferences; enabling you to log in and stay logged in;
keeping your online shopping cart up-to-date; and helping us understanding
how the Services are performing.
* Analytics and research technology for purposes such as enabling us to
understand, improve, and research features and content on the Services,
including how users use the Services and the content and products that users
view most frequently.
* Location technology (including location based on your internet protocol
address) for purposes such as verifying your location; preventing fraud;
delivering or restricting content based on your location; and providing
Services personalized to you with location-relevant content.
* Security technology for purposes such as detecting activity that might
violate our rules and terms; preventing fraud, unauthorized access or
activity, or other misuse of our Services; and protecting our business.
* Communication technology for purposes such as determining whether emails have
been opened.
* Marketing and online behavioral advertising technology for purposes such as
providing advertisements on the Services or on external party online
services. Certain external parties engaged in marketing and advertising for
us may participate in the Digital Advertising Alliance (“DAA”) You can learn
more about the DAA AdChoices Program opt-out program for website browsers at
https://www.youradchoices.com/ and mobile apps at
https://www.aboutads.info/appchoices. In addition, certain advertising
networks and exchanges may participate in the Network Advertising Initiative.
To learn more about opting out of such targeted advertising or to use the NAI
Network Advertising Initiative, see the “Your choices and managing your
personal information” section below.
We will recognize “do not track” browser signals where required by law, but we
do not otherwise respond to “do not track” signals that are incorporated into
browsers.
Your choices and managing your personal information.
* Managing your personal information. We provide all customers with the option
to obtain a copy of personal information, delete personal information or
correct personal information. To exercise these options, please submit a
request through our webform link or call us at 1-800-367-9444 (7am-1am
Eastern). For security purposes, we do not send restricted information (like
credit card numbers or other sensitive information) when fulfilling a request
for a copy of personal information. And when we delete personal information,
we may retain information to comply with our legal obligations or our records
retention practices.
* Managing marketing emails. You can opt out of marketing emails by clicking
the unsubscribe link that is included at the end of each marketing email. You
can also manage marketing emails by visiting the email preferences page at
this link when you are logged into your account.
* Managing SMS text messages. To stop receiving promotional text messages, text
STOP to 79537.
* Tracking technologies. You can set your browser to refuse cookies from
websites, though please note that if you do so, you may not be able to access
or use portions of the Services or certain offerings on the Services may not
function as intended or as well. If you use a mobile device, you can use
mobile device settings to limit mobile tracking technologies and associated
activities.
* Targeted advertising. To learn more about opting out of targeted advertising
using the Network Advertising Initiative tool, see
https://www.networkadvertising.org/choices/ for its opt-out program for
browser websites and https://www.networkadvertising.org/mobile-choice/ for
its opt-out program for mobile apps. Please be aware that, even if you are
able to opt out of certain kinds of interest-based ads, you will continue to
receive non-targeted ads. We are not responsible for the effectiveness of, or
compliance with, external-parties’ opt-out options or programs or the
accuracy of their statements regarding their programs.
How we protect personal information. We maintain appropriate administrative,
technical, and physical safeguards designed to help protect personal information
collected or received through the Services. Although we use reasonable efforts
to safeguard information, transmission via the Internet is not completely secure
and we cannot guarantee the security of your information collected through the
Services.
Information relating to children. The Services are not intended for children
under the age of 13 and we do not knowingly collect personal information online
from individuals under age 13. If we become aware that we have obtained personal
information from a child under age 13, we will delete such information in
accordance with applicable law.
Information relating to former customers. If you cease using the Services, we
will continue to use and disclose your personal information as set forth in this
Privacy Statement. You will continue to have choices in managing your personal
information and may make these choices using the methods described above.
Services provided by others. This Privacy Statement does not apply to the
personal information practices or other practices of companies that we do not
own or control or to people that we do not employ or manage. Our Services may
provide a link or otherwise provide access to external websites or services. We
provide these links merely for your convenience. We have no control over, do not
review, and are not responsible for external websites or services. For example,
we may allow you to communicate content to your social media account through a
“share” feature. We also may use social media services such as matched ads to
deliver ads to you on those social media platforms. If you share data using a
social network, that sharing will be governed by the social network’s privacy
policy and preferences or settings. Depending on your social network settings,
the Services may use information made public by your social network provider
(such as profile pictures and similar information). We do not manage data
collected by the platform or services that you use to access our Services, such
as your phone, cable, television, or internet provider.
You may also review “HOW GOOGLE USES INFORMATION FROM SITES OR APPS THAT USE OUR
SERVICES”, (located at www.google.com/policies/privacy/partners/).
Changes to this Privacy Statement. Any changes to this Privacy Statement will be
effective as of the effective date above, unless otherwise expressly
indicated including, for example, changes made to information with respect to a
specific state below). We will provide notice of changes to this Privacy
Statement when we are required to do so under applicable law.
How to contact us. If you have questions or concerns with respect to how we use
personal information, you may call 1-888-345-5788. You may also ask questions
about this Privacy Statement by contacting privacy.statement@qvc.com.
OTHER PRIVACY INFORMATION.
If you are located in a state below, you can access additional information about
our uses of personal information and your rights under the laws of your state:
California Privacy Disclosure
Colorado Privacy Disclosure
Connecticut Privacy Disclosure
Montana Privacy Disclosure
Nevada Privacy Disclosure
Oregon Privacy Disclosure
Texas Privacy Disclosure
Utah Privacy Disclosure
Virginia Privacy Disclosure
CALIFORNIA PRIVACY DISCLOSURE (Last Updated July 1, 2024)
This section is referred to as the “California Privacy Disclosure” and is
provided in connection with the California Consumer Privacy Act (or “CCPA”).
Some terms in this California Privacy Disclosure are defined in CCPA.
This California Privacy Disclosure describes our practices within the last 12
months regarding personal information about people who are consumers under CCPA.
This California Privacy Disclosure does not apply to human resources information
or business-to-business information. If you would like information about human
resources data or business-to-business communications data, please reach out to
your contact at our company.
This California Privacy Disclosure does not apply to information that is
excluded from the definition of “personal information” under CCPA or to
information or activity that is subject to exemptions under CCPA.
We may update our Privacy Statement or this California Privacy Disclosure from
time to time or provide additional notices where required or appropriate.
This California Privacy Disclosure supplements our other privacy notices and
policies and shall govern in the event of a conflict between this California
Privacy Disclosure or other privacy notices and policies.
COLLECTED PERSONAL INFORMATION
Categories of Personal Information. We collect personal information about users
of our Services who are California consumers including personal information in
the following categories:
* Identifiers, such as a real name, alias, postal address, unique personal
identifier, online identifier, Internet Protocol address, email address,
account name, social security number, driver’s license number, passport
number, or other similar identifiers
* Personal information records (as described in Cal. Civ. Code § 1798.80(e)),
such as name, signature, social security number, physical characteristics or
description, address, telephone number, driver’s license or state
identification card number, employment, employment history, bank account
number, credit card number, debit card number, or other financial
information, medical information
* Characteristics of protected classifications under California or federal law
* Commercial information, such as records of personal property, products or
services purchased, obtained, or considered, or other purchasing or consuming
histories or tendencies
* Internet or other electronic network activity information
* Non-precise geolocation data
* Audio, electronic, visual, thermal, olfactory, or similar information
* Sensitive personal information in the following categories:
* Social security, driver’s license or state identification card
* Account log-in, financial account, debit card, or credit card number in
combination with any required security or access code, password, or
credentials allowing access to an account
* Inferences drawn from any of the categories of information identified above
When we de-identify data for purposes of CCPA, we will maintain and use such
de-identified data only in de-identified form and will not attempt to reidentify
the information unless permitted by applicable law.
Retention. We retain personal information and sensitive personal information in
the categories above pursuant to our retention schedule, which is based on the
purposes for which we collect and process the information, legal and regulatory
requirements, and our legitimate business purposes.
SOURCES OF PERSONAL INFORMATION. We collect personal information from different
sources, including:
Personal information we collect from you. We collect personal information that
you provide directly to us. Personal information we collect in this way includes
your identifiers, personal information records, characteristics of protected
classifications, commercial information, audio, electronic, visual, thermal,
olfactory or similar information, professional or employment-related
information, non-public education information, and the categories of sensitive
personal information described above.
Personal information we collect from other people. We collect some personal
information about you from other people such as when a customer uses features in
our Services to refer friends and family to us by or when a customer purchases
an item for another recipient. Typically, personal information we collect in
this way may include your identifiers, personal information records, and
commercial information.
Personal information we collect through tracking technology or automatically. We
collect some personal information through first-party or external-party
technology when you use our Services, such as browsing and use information;
information about devices that you use to access our Services; and information
collected through cookies, pixels, and similar technology. The categories of
personal information collected include identifiers, commercial information,
internet or other electronic network activity information,
non-precise geolocation data, and audio, electronic, visual, thermal, olfactory
or similar information.
Personal information we create. We create some personal information when you use
our Services or in the operation of our business. This includes information that
may be categorized as identifiers, commercial information, internet or other
electronic network activity information, and inferences.
Personal information we collect from our Affiliates. We are part of a group of
businesses that includes our Affiliates. When you use our Services, we may
access and use account information and other personal information that our
Affiliates have collected for the purposes of providing Services to you.
Personal information we collect from other companies. We collect personal
information from other companies, including advertising networks, internet
service providers, data analytics providers, government entities, operating
systems and platforms, social networks, and data brokers.
Purposes for collecting, selling, or sharing personal information. We collect,
use, sell or share personal information for the following business or commercial
purposes:
* Performing services, such as:
* Account provision and maintenance, including creating and managing your
account with us; providing customer service; verifying customer
information; and providing other services in the course of our business
operations
* Product sales and fulfillment, including selling products; processing and
shipping orders to you or to recipients you designate; managing returns;
processing refunds; managing warranties
* Customer service and communications, including responding to requests,
comments, or questions through email, text message, telephone calls, postal
mail, chat functions; maintaining user forms and product review
capabilities; reviewing recorded calls or content of other communications
for quality or customer service purposes; responding to requests for
information and taking action that may be requested under CCPA
* Marketing and advertising, such as contextual marketing and advertising;
personalizing user experience and marketing, including targeted product
display; targeted marketing and advertising through the services; marketing
through emails, text messages, and other communications methods;
re-targeted marketing and advertising across other websites, devices, and
platforms; auditing related to counting ad impressions to unique visitors,
verifying positioning and quality of ad impressions, and auditing
compliance with this specification and other standards; engaging in
analytics to personalize user experience; managing and communicating
through our presence on social media platforms and other platforms
* Payment-related activities, including processing payments, checking
creditworthiness, evaluating payment options, providing financing, managing
installment payment programs, participating in private label credit card
programs
* Providing technology to enable use and operation of services; providing
storage
* Maintaining and improving services and user experience, including:
* Creating and updating applications, websites, and other features or
functionality that we use
* Debugging to identify and repair errors that may affect how the services
function
* Engaging in analytics related to improving services or user experience
* Product safety or quality activities
* Fraud prevention and information security, including:
* Measures to verify identity when an account is used for ordering or when
the account is otherwise accessed
* Helping to ensure security and integrity, including by detecting and
responding to fraud or security incidents
* Limiting payment fraud
* Protecting against other malicious, deceptive, or illegal activity
* Short-term, transient use permitted under CCPA
* Internal research, including:
* Developing and demonstrating technology
* Conducting research, analytics, surveys, and focus groups to improve
customer experiences, develop services and products, provide better
marketing and advertising
* Other business purposes for which we provide notice, including:
* Legal obligations, including prosecuting people responsible for fraudulent,
malicious, deceptive or illegal activities; defending claims; notifying of
product recalls or other issues related to products; enforcing and
notifying of our terms and conditions, privacy statement, forum guidelines,
and other policies and changes to such terms and conditions, privacy
statement and other policies; and for records retention purposes
* Undertaking activities to verify or maintain the quality or safety of a
service or device that is owned, made, or controlled by us, and to improve,
upgrade, or enhance a service or device that is owned, made, or controlled by
us
* Any other purposes consistent with our applicable privacy statements
We collect, sell or share sensitive personal information for the following
purposes:
* To perform the services or provide the goods reasonably expected by an
average consumer who requests those goods or services
* Helping to ensure security and integrity, including;
* Enabling networks or information systems to detect security incidents that
compromise the availability, authenticity, integrity, and confidentiality
of stored or transmitted personal information
* Detecting security incidents, resisting malicious, deceptive, fraudulent,
or illegal actions and helping to prosecute those responsible for those
actions
* Ensuring physical safety of natural persons
* Short-term, transient use permitted under CCPA
* Performing services for our business operations, including maintaining or
servicing accounts, providing customer service, processing or fulfilling
orders and transactions, verifying customer information, processing payments,
providing financing, providing analytic services, providing storage, or
providing similar services for our business operations
* Undertaking activities to verify or maintain the quality or safety of a
service or device that is owned, made, made for, or controlled by us, and to
improve, upgrade, or enhance a service or device that is owned, made, made
for, or controlled by us
* Other business purposes for which we provide notice, including:
* Legal obligations, including prosecuting people responsible for fraudulent,
malicious, deceptive or illegal activities; defending claims; notifying of
product recalls or other issues related to products; enforcing and
notifying of our terms and conditions, privacy statement, forum guidelines,
and other policies and changes to such terms and conditions, privacy
statement and other policies; and for records retention purposes
We do not use or disclose sensitive personal information for purposes to which
the right to limit use and disclosure applies under the CCPA.
SALES OR SHARING OF PERSONAL INFORMATION. We sell or share personal information
that is within the categories in the table below. Beside each category of
personal information are the categories of third parties to which such personal
information is sold or shared. Items of sensitive personal information are noted
with an asterisk.
CATEGORIES OF PERSONAL INFORMATION SOLD OR SHARED
CATEGORIES OF THIRD PARTIES
Identifiers
Marketing and advertising
Payment and collection services
Personal information records (as described in described in Cal. Civ. Code §
1798.80(e))
Marketing and advertising
Payment and collection services
Characteristics of protected classifications
Marketing and advertising
Commercial information
Marketing and advertising
Payment and collection services
Internet or other electronic network activity information
Marketing and advertising
Payment and collection services
Non-precise geolocation data
Marketing and advertising
Payment and collection services
Audio, electronic, visual, thermal, olfactory, or similar information
Marketing and advertising
Payment and collection services
Inferences
Marketing and advertising
As we require customers be 18 years of age or older to use our services, we have
no actual knowledge of sales or sharing of personal information of consumers
under 16 years of age.
DISCLOSURES OF PERSONAL INFORMATION FOR BUSINESS PURPOSES. We disclose personal
information that is within the categories in the table below for business
purposes. Beside each category of personal information are the categories of
service providers and contractors to which such personal information is
disclosed for business purposes. Items of sensitive personal information are
noted with an asterisk.
CATEGORIES OF PERSONAL INFORMATION DISCLOSED FOR BUSINESS PURPOSES
CATEGORIES OF SERVICE PROVIDERS AND CONTRACTORS
Identifiers
Breach/fraud detection, prevention, and response
Consulting and business services
Mandatory recipients (i.e., recipients with which we are obligated to share
personal information)
Marketing and advertising
Order fulfillment
Payment and collection services
Research and analytics
Security
Shipping
Social media platforms
Technology services
Temporary staff
Website and application developers
Personal information records (as described in described in Cal. Civ. Code §
1798.80(e))
Breach/fraud detection, prevention, and response
Consulting and business services
Mandatory recipients (i.e., recipients with which we are obligated to share
personal information)
Marketing and advertising
Order fulfillment
Payment and collection services
Research and analytics
Security
Shipping
Social media platforms
Technology services
Temporary staff
Website and application developers
Characteristics of protected classifications
Breach/fraud detection, prevention, and response
Consulting and business services
Mandatory recipients (i.e., recipients with which we are obligated to share
personal information)
Marketing and advertising
Research and analytics
Security
Social media platforms
Technology services
Temporary staff
Commercial information
Breach/fraud detection, prevention, and response
Consulting and business services
Mandatory recipients (i.e., recipients with which we are obligated to share
personal information)
Marketing and advertising
Order fulfillment
Payment and collection services
Research and analytics
Security
Shipping
Social media platforms
Technology services
Temporary staff
Website and application developers
Internet or other electronic network activity information
Breach/fraud detection, prevention, and response
Consulting and business services
Mandatory recipients (i.e., recipients with which we are obligated to share
personal information)
Marketing and advertising
Order fulfillment
Payment and collection services
Research and analytics
Security
Shipping
Social media platforms
Technology services
Temporary staff
Website and application developers
Non-precise geolocation data
Breach/fraud detection, prevention, and response
Consulting and business services
Mandatory recipients (i.e., recipients with which we are obligated to share
personal information)
Marketing and advertising
Order fulfillment
Payment and collection services
Research and analytics
Security
Shipping
Social media platforms
Technology services
Temporary staff
Website and application developers
Audio, electronic, visual, thermal, olfactory, or similar information
Breach/fraud detection, prevention, and response
Consulting and business services
Mandatory recipients (i.e., recipients with which we are obligated to share
personal information)
Marketing and advertising
Order fulfillment
Payment and collection services
Research and analytics
Security
Shipping
Social media platforms
Technology services
Temporary staff
Website and application developers
* Social security, driver’s license or state identification card
Breach/fraud detection, prevention, and response
Mandatory recipients (i.e., recipients with which we are obligated to share
personal information)
Payment and collection services
Security
Technology services
Temporary staff
Website and application developers
* Account log-in, financial account, debit card, or credit card number in
combination with any required security or access code, password, or credentials
allowing access to an account
Fraud detection, fraud prevention, and security
Mandatory recipients (i.e., recipients with which we are obligated to share
personal information)
Payment and collection services
Technology services
Temporary staff
Website and application developers
Inferences
Breach/fraud detection, prevention, and response
Consulting and business services
Mandatory recipients (i.e., recipients with which we are obligated to share
personal information)
Marketing and advertising
Order fulfillment
Payment and collection services
Research and analytics
Security
Shipping
Social media platforms
Technology services
Temporary staff
Website and application developers
FINANCIAL INCENTIVES. We may from time-to-time offer “Incentives” such as
discounts on goods, discounts on shipping, prizes for participating in contests,
and other similar incentives. In connection with offering Incentives, we may
collect a name, email address, phone/text number, or other personal information,
as further described in in the specific Incentive. To the extent that we collect
personal information of a California consumer participating in connection with
offering an Incentive, then the value of the personal information provided in
connection with the Incentive is generally calculated as the value of the
Incentive less our expenses in operating the Incentive program and other costs
associated with our business activities related to the Incentive.
A California consumer participating in an Incentive may opt-in to the Incentive
by following the method of participation used for the Incentive. California
consumers also have the right to withdraw from an Incentive at any time through
the methods described in the terms and conditions of the Incentive program.
Additionally, if an Incentive is related to receiving marketing emails or
marketing text messages, a participating California consumer can withdraw from
the Incentive by unsubscribing from the relevant communications, using the
methods described in our Privacy Statement.
CCPA RIGHTS. Following are rights of California consumers under CCPA. To
exercise these rights, please submit a request through the form available at
this link or call us at 1-800-367-9444 (7am-1am Eastern). Please note that, if
you submit a request to know, request to delete or request to correct, you may
be asked to provide 2-3 pieces of personal information that we will match
against our records to verify your identity.
Deletion. A California consumer has the right to request the deletion of
personal information we have collected from the consumer, but CCPA permits some
personal information to be retained, notwithstanding a consumer’s deletion
request.
Correction. Taking into account the nature of personal information and the
purposes of processing personal information, a California consumer has the right
to request the correction of the consumer’s personal information if it is
inaccurate. You can request to correct personal information at the information
above, and you can also correct some personal information by visiting your
account page on our website.
Right to Know. A California consumer has the right to request the disclosure of
(1) the categories of personal information we have collected about that
consumer; (2) the categories of sources from which that personal information is
collected; (3) the business or commercial purpose for collecting, selling or
sharing the personal information; (4) the categories of third parties to whom we
disclosed personal information; (5) the categories of personal information that
we sold, and for each category identified, the categories of third parties to
which we sold that particular category of personal information; and (6) the
categories of personal information that we sold, and for each category
identified, the categories of third parties to which we sold that particular
category of personal information.
A California consumer also has the right to request the specific pieces of
personal information we have collected about that consumer.
Opt-out of sales and sharing. A California consumer has the right to opt out of
sales and sharing of personal information about that consumer. If you choose to
use the Global Privacy Control (GPC) browser signal, you will only be opted out
of online sales or sharing of personal information, and you will need to log in
to retain settings or turn it on for each browser you use. To submit a request
to opt out of offline sales and sharing, please log in use our form available
above.
Non-Discrimination. A California consumer has the right that a business shall
not discriminate against you because you exercised your rights under CCPA.
Agents. Authorized agents may submit requests on a California consumer's behalf
by submitting the request through the same means listed under the rights above.
Authorized agents must establish their qualification to act as an agent, and we
will still require verification directly from the consumer, unless the
authorized agent possesses an appropriate power of attorney.
COLORADO PRIVACY DISCLOSURE (Last Updated July 1, 2024)
This section is referred to as the "Colorado Privacy Disclosure" and is provided
in connection with the Colorado Privacy Act (or “CPA”). Some terms in this
Colorado Privacy Disclosure are defined in CPA.
This Colorado Privacy Disclosure only applies to people who are consumers under
CPA.
This Colorado Privacy Disclosure does not apply to information that is excluded
from the definition of “personal data” under CPA or to information or activity
that is subject to exemptions under CPA.
This Colorado Privacy Disclosure supplements our other privacy notices and
policies and shall govern in the event of a conflict between this Colorado
Privacy Disclosure or other privacy notices and policies. However, if any other
notice about CPA is provided at the point of collection, then that other notice
shall govern in the event of a conflict with this Colorado Privacy Disclosure as
permitted by applicable law.
CATEGORIES OF DATA AND PURPOSES OF PROCESSING:
For details regarding categories, purposes, and third party definitions, please
see the following sections in the QVC Privacy Statement: “Kinds of personal
information we use” for a description of the kinds of personal data we use. “How
we use personal information”, and “Who we share personal information with” for
the categories of third parties with which we share personal data. Please see
below for details about our purposes for using certain categories of personal
data.
Category Purpose
* Contact and profile information
* Event information
* Order and purchase information
Performing services
Maintaining and improving services and user experience
Fraud prevention and information security
Short-term, transient use
Internal research
Other business purposes
Undertaking activities to verify or maintain the quality or safety of a service
or device
Selling or renting personal information
Targeted Advertising
Any other purposes consistent with our applicable privacy statements
* Financial information
Performing services
Maintaining and improving services and user experience
Fraud prevention and information security
Short-term, transient use
Internal research
Other business purposes
Undertaking activities to verify or maintain the quality or safety of a service
or device
Selling or renting personal information
Any other purposes consistent with our applicable privacy statements
* Government identifier information
* Information about others
Performing services
Maintaining and improving services and user experience
Fraud prevention and information security
Short-term, transient use
Internal research
Other business purposes
Undertaking activities to verify or maintain the quality or safety of a service
or device
Any other purposes consistent with our applicable privacy statements
* Account information
* Communication information
* External information
* Forum or feedback information
* Information created or inferred
* Preferences information
* Technical and online information
* User interaction information
* Video and audio information
* Other information
Performing services
Fraud prevention and information security
Short-term, transient use
Internal research
Other business purposes
Undertaking activities to verify or maintain the quality or safety of a service
or device
Selling or renting personal information
Targeted Advertising
Any other purposes consistent with our applicable privacy statements
When we de-identify data for purposes of CPA, we will maintain and use such
de-identified data only in de-identified form and will not attempt to reidentify
the information unless permitted by applicable law.
SALES TO THIRD PARTIES. We sell personal data that is within the categories in
the table below. Beside each category of personal data are the categories of
third parties to which such personal data is sold.
CATEGORIES OF PERSONAL DATA SOLD OR SHARED
CATEGORIES OF THIRD PARTIES
Account information
Payment and collection services
Marketing and advertising
Communication information
Payment and collection services
Marketing and advertising
Contact and profile information
Payment and collection services
Marketing and advertising
Event information
Payment and collection services
Marketing and advertising
External information
Payment and collection services
Marketing and advertising
Financial information
Payment and collection services
Forum or feedback information
Payment and collection services
Marketing and advertising
Information created or inferred
Payment and collection services
Marketing and advertising
Order and purchase information
Payment and collection services
Marketing and advertising
Other information
Payment and collection services
Marketing and advertising
Preferences information
Payment and collection services
Marketing and advertising
Technical and online information
Payment and collection services
Marketing and advertising
User interaction information
Payment and collection services
Marketing and advertising
Video and audio information
Payment and collection services
Marketing and advertising
CPA Rights. Following are rights of Colorado consumers under CPA. To exercise
these rights, please submit a request through our webform link or call us at
1-800-367-9444 (7am-1am Eastern). Please note that we will need to authenticate
you to a reasonable degree of certainty before we can process your request.
Access. A Colorado consumer has the right to ask us to confirm whether or not we
process personal data about the Colorado consumer and to access such personal
data. We provide access to such personal data by providing you with a copy of
such personal data.
Copy. A Colorado consumer has the right to obtain a copy of the consumer's
personal data that the consumer previously provided to the controller.
Correction. Taking into account the nature of personal data and the purposes of
processing personal data, a Colorado consumer has the right to have inaccuracies
in the consumer’s personal data corrected.
Deletion. A Colorado consumer has the right to request the deletion of the
consumer’s personal data, but CPA permits some personal data to be retained,
notwithstanding a consumer’s deletion request.
Sale of personal data. A Colorado consumer has the right to opt out of sales of
personal data. While we do not engage in sales of personal data under CPA, you
may opt out of such sales if we do so in the future.
Profiling. A Colorado consumer has the right to opt out of profiling in
furtherance of decisions that produce legal or similarly significant effects
concerning the consumer. While we do not engage in activities that come within
the scope of profiling under CPA, you may opt out of such profiling if we do so
in the future.
Targeted Advertising. We engage in targeted advertising. A Colorado consumer has
the right to opt out of targeted advertising.
Appeal. A Colorado consumer has the right to appeal our decision with respect to
a request to exercise a CPA right.
Agents. Authorized agents may submit requests on a Colorado consumer's behalf by
submitting the request through the same means listed under the rights above.
Authorized agents must establish their qualification to act as an agent, and we
will still require verification directly from the consumer, unless the
authorized agent possesses an appropriate power of attorney.
Universal Opt-outs. A Colorado consumer has the right to use the Universal
Opt-outs authorized by the Colorado Department of Law to submit some requests.
At this time, by using the Global Privacy Control (GPC) browser signal, you will
only be opted out of online sales and sharing of personal information, and you
will need to log in to retain settings or turn the opt-out on for each browser
you use. To submit a request to opt out of offline sales and sharing, please
either log in or use our form available above.
CONNECTICUT PRIVACY DISCLOSURE (Last Updated December 20, 2023)
This section is referred to as the "Connecticut Privacy Disclosure" and is
provided in connection with the Connecticut Data Privacy Act (or “CTDPA”). Some
terms in this Connecticut Privacy Disclosure are defined in CTDPA.
This Connecticut Privacy Disclosure only applies to people who are consumers
under CTDPA.
This Connecticut Privacy Disclosure does not apply to information that is
excluded from the definition of “personal data” under CTDPA or to information or
activity that is subject to exemptions under CTDPA.
This Connecticut Privacy Disclosure supplements our other privacy notices and
policies and shall govern in the event of a conflict between this Connecticut
Privacy Disclosure or other privacy notices and policies. However, if any other
notice about CTDPA is provided at the point of collection, then that other
notice shall govern in the event of a conflict with this Connecticut Privacy
Disclosure as permitted by applicable law.
Categories of personal data. We process personal data when you use our Services.
Please see the section in the QVC Privacy Statement titled “Kinds of personal
information we use” for a description of the kinds of personal data we use.
When we de-identify data for purposes of CTDPA, we will maintain and use such
de-identified data only in de-identified form and will not attempt to reidentify
the information unless permitted by applicable law.
Purposes for processing personal data. We process personal data for the purposes
described in the section in the QVC Privacy Statement titled “How we use
personal information”.
Third parties. We use third parties to help us in the operation of our business,
and these third parties may have access to any of the personal data described in
the categories of personal data. Please see the section in the QVC Privacy
Statement titled “Who we share personal information with” for the categories of
third parties with which we share personal data.
CTDPA Rights. Following are rights of Connecticut consumers under CTDPA. To
exercise these rights, please submit a request through our webform link or call
us at 1-800-367-9444 (7am-1am Eastern). Please note that we will need to
authenticate you to a reasonable degree of certainty before we can process your
request.
Access. A Connecticut consumer has the right to ask us to confirm whether or not
we process personal data about the Connecticut consumer and to access such
personal data. We provide access to such personal data by providing you with a
copy of such personal data.
Copy. A Connecticut consumer has the right to obtain a copy of the consumer's
personal data that the consumer previously provided to the controller.
Correction. Taking into account the nature of personal data and the purposes of
processing personal data, a Connecticut consumer has the right to have
inaccuracies in the consumer’s personal data corrected.
Deletion. A Connecticut consumer has the right to request the deletion of the
consumer’s personal data, but CTDPA permits some personal data to be retained,
notwithstanding a consumer’s deletion request.
Sale of personal data. A Connecticut consumer has the right to opt out of sales
of personal data. While we do not engage in sales of personal data under CTDPA,
you may opt out of such sales if we do so in the future.
Profiling. A Connecticut consumer has the right to opt out of profiling in
furtherance of decisions that produce legal or similarly significant effects
concerning the consumer. While we do not engage in activities that come within
the scope of profiling under CTDPA, you may opt out of such profiling if we do
so in the future.
Targeted Advertising. We engage in targeted advertising. A Connecticut consumer
has the right to opt out of targeted advertising.
Appeal. A Connecticut consumer has the right to appeal our decision with respect
to a request to exercise a CTDPA right.
MONTANA PRIVACY DISCLOSURE (Last Updated July 1, 2024)
This section is referred to as the "Montana Privacy Disclosure" and is provided
in connection with the Montana Consumer Data Privacy Act (or “MCDPA”). Some
terms in this Montana Privacy Disclosure are defined in MCDPA.
This Montana Privacy Disclosure only applies to people who are consumers under
MCDPA.
This Montana Privacy Disclosure does not apply to information that is excluded
from the definition of “personal data” under MCDPA or to information or activity
that is subject to exemptions under MCDPA.
This Montana Privacy Disclosure supplements our other privacy notices and
policies and shall govern in the event of a conflict between this Montana
Privacy Disclosure or other privacy notices and policies. However, if any other
notice about MCDPA is provided at the point of collection, then that other
notice shall govern in the event of a conflict with this Montana Privacy
Disclosure as permitted by applicable law.
Categories of personal data. We process personal data when you use our Services.
Please see the section in the QVC Privacy Statement titled “Kinds of personal
information we use” for a description of the kinds of personal data we use. When
we de-identify data for purposes of MCDPA, we will maintain and use such
de-identified data only in de-identified form and will not attempt to reidentify
the information unless permitted by applicable law.
Purposes for processing personal data. We process personal data for the purposes
described in the section in the QVC Privacy Statement titled “How we use
personal information”.
Third parties. We use third parties to help us in the operation of our business,
and these third parties may have access to any of the personal data described in
the categories of personal data. Please see the section in the QVC Privacy
Statement titled “Who we share personal information with” for the categories of
third parties with which we share personal data.
MCDPA Rights. Following are rights of Montana consumers under MCDPA. To exercise
these rights, please submit a request through our webform link or call us at
1-800-367-9444 (7am-1am Eastern). Please note that we will need to authenticate
you to a reasonable degree of certainty before we can process your request.
Access. A Montana consumer has the right to ask us to confirm whether or not we
process personal data about the Montana consumer and to access such personal
data. We provide access to such personal data by providing you with a copy of
such personal data.
Copy. A Montana consumer has the right to obtain a copy of the consumer's
personal data that the consumer previously provided to the controller.
Correction. Taking into account the nature of personal data and the purposes of
processing personal data, a Montana consumer has the right to have inaccuracies
in the consumer’s personal data corrected.
Deletion. A Montana consumer has the right to request the deletion of the
consumer’s personal data, but MCDPA permits some personal data to be retained,
notwithstanding a consumer’s deletion request.
Sale of personal data. A Montana consumer has the right to opt out of sales of
personal data. While we do not engage in sales of personal data under MCDPA, you
may opt out of such sales if we do so in the future.
Profiling. A Montana consumer has the right to opt out of profiling in
furtherance of decisions that produce legal or similarly significant effects
concerning the consumer. While we do not engage in activities that come within
the scope of profiling under MCDPA, you may opt out of such profiling if we do
so in the future.
Targeted Advertising. We engage in targeted advertising. A Montana consumer has
the right to opt out of targeted advertising.
Appeal. A Montana consumer has the right to appeal our decision with respect to
a request to exercise a MCDPA right.
NEVADA PRIVACY DISCLOSURE (Last Updated July 1, 2024)
This section is referred to as the “Nevada Privacy Disclosure”. If you are a
Nevada resident and would like to make a request under Chapter 603A of the
Nevada Revised Statutes, to not sell your information, you may submit a request
through the webform link, or email us at privacy.statement@qvc.com. Please
include "Nevada" in your email subject line and include the following
information in your email: your name, Nevada resident address, and email
address.
OREGON PRIVACY DISCLOSURE (Last Updated July 1, 2024)
This section is referred to as the "Oregon Privacy Disclosure" and is provided
in connection with the Oregon Consumer Privacy Act (or “OCPA”). Some terms in
this Oregon Privacy Disclosure are defined in OCPA.
This Oregon Privacy Disclosure only applies to people who are consumers under
OCPA.
This Oregon Privacy Disclosure does not apply to information that is excluded
from the definition of “personal data” under OCPA or to information or activity
that is subject to exemptions under OCPA.
This Oregon Privacy Disclosure supplements our other privacy notices and
policies and shall govern in the event of a conflict between this Oregon Privacy
Disclosure or other privacy notices and policies. However, if any other notice
about OCPA is provided at the point of collection, then that other notice shall
govern in the event of a conflict with this Oregon Privacy Disclosure as
permitted by applicable law.
Categories of personal data. We process personal data when you use our Services.
Please see the section in the QVC Privacy Statement titled “Kinds of personal
information we use” for a description of the kinds of personal data we use. When
we de-identify data for purposes of OCPA, we will maintain and use such
de-identified data only in de-identified form and will not attempt to reidentify
the information unless permitted by applicable law.
Purposes for processing personal data. We process personal data for the purposes
described in the section in the QVC Privacy Statement titled “How we use
personal information”.
Third parties. We use third parties to help us in the operation of our business,
and these third parties may have access to any of the personal data described in
the categories of personal data. The categories of third parties that we use
include payment and collection services, marketing and advertising companies.
OCPA Rights. Following are rights of Oregon consumers under OCPA. To exercise
these rights, please submit a request through our webform link or call us at
1-800-367-9444 (7am-1am Eastern). Please note that we will need to authenticate
you to a reasonable degree of certainty before we can process your request.
Access. An Oregon consumer has the right to ask us to confirm whether or not we
process personal data about the Oregon consumer and to access such personal
data. We provide access to such personal data by providing you with a copy of
such personal data.
If you would like to obtain a list of third parties that we have disclosed any
consumer personal data to in the past year, please submit a request for “List of
third party disclosures” through our webform link or email us at
privacy.statement@qvc.com. Please include "Oregon" in your email subject line
and include the following information in your email: your name, Oregon resident
address, and email address.
Copy. An Oregon consumer has the right to obtain a copy of the consumer's
personal data that the consumer previously provided to the controller.
Correction. Taking into account the nature of personal data and the purposes of
processing personal data, an Oregon consumer has the right to have inaccuracies
in the consumer’s personal information corrected.
Deletion. An Oregon consumer has the right to request the deletion of the
consumer’s personal data, but OCPA permits some personal data to be retained,
notwithstanding a consumer’s deletion request.
Sale of personal data. An Oregon consumer has the right to opt out of sales of
personal data. While we do not engage in sales of personal data under OCPA, you
may opt out of such sales if we do so in the future.
Profiling. An Oregon consumer has the right to opt out of profiling in
furtherance of decisions that produce legal or similarly significant effects
concerning the consumer. While we do not engage in activities that come within
the scope of profiling under OCPA, you may opt out of such profiling if we do so
in the future.
Targeted Advertising. We engage in targeted advertising. An Oregon consumer has
the right to opt out of targeted advertising.
Appeal. An Oregon consumer has the right to appeal our decision with respect to
a request to exercise a OCPA right.
TEXAS PRIVACY DISCLOSURE (Last Updated July 1, 2024)
This section is referred to as the "Texas Privacy Disclosure" and is provided in
connection with the Texas Data Privacy and Security Act (or “TDPSA”). Some terms
in this Texas Privacy Disclosure are defined in TDSPA.
This Texas Privacy Disclosure only applies to people who are consumers under
TDPSA.
This Texas Privacy Disclosure does not apply to information that is excluded
from the definition of “personal data” under TDPSA or to information or activity
that is subject to exemptions under TDPSA.
This Texas Privacy Disclosure supplements our other privacy notices and policies
and shall govern in the event of a conflict between this Texas Privacy
Disclosure or other privacy notices and policies. However, if any other notice
about TDPSA is provided at the point of collection, then that other notice shall
govern in the event of a conflict with this Texas Privacy Disclosure as
permitted by applicable law.
Categories of personal data. We process personal data when you use our Services.
Please see the section in the QVC Privacy Statement titled “Kinds of personal
information we use” for a description of the kinds of personal data we use. When
we de-identify data for purposes of TDPSA, we will maintain and use such
de-identified data only in de-identified form and will not attempt to reidentify
the information unless permitted by applicable law.
Purposes for processing personal data. We process personal data for the purposes
described in the section in the QVC Privacy Statement titled “How we use
personal information”.
Third parties. We use third parties to help us in the operation of our business,
and these third parties may have access to any of the personal data described in
the categories of personal data. The categories of third parties that we use
include payment, collection, marketing and advertising companies.
TDPSA Rights. Following are rights of Texas consumers under TDPSA. To exercise
these rights, please submit a request through our webform link or call us at
1-800-367-9444 (7am-1am Eastern). Please note that we will need to authenticate
you to a reasonable degree of certainty before we can process your request.
Access. A Texas consumer has the right to ask us to confirm whether or not we
process personal data about the Texas consumer and to access such personal data.
We provide access to such personal data by providing you with a copy of such
personal data.
Copy. A Texas consumer has the right to obtain a copy of the consumer's personal
data that the consumer previously provided to the controller.
Correction. Taking into account the nature of personal data and the purposes of
processing personal data, a Texas consumer has the right to have inaccuracies in
the consumer’s personal information corrected.
Deletion. A Texas consumer has the right to request the deletion of the
consumer’s personal data, but TDPSA permits some personal data to be retained,
notwithstanding a consumer’s deletion request.
Sale of personal data. A Texas consumer has the right to opt out of sales of
personal data. While we do not engage in sales of personal data under TDPSA, you
may opt out of such sales if we do so in the future.
Profiling. A Texas consumer has the right to opt out of profiling in furtherance
of decisions that produce legal or similarly significant effects concerning the
consumer. While we do not engage in activities that come within the scope of
profiling under TDPSA, you may opt out of such profiling if we do so in the
future.
Targeted Advertising. We engage in targeted advertising. A Texas consumer has
the right to opt out of targeted advertising.
Appeal. A Texas consumer has the right to appeal our decision with respect to a
request to exercise a TDPSA right.
UTAH PRIVACY DISCLOSURE (Last Updated December 20, 2023)
This section is referred to as the "Utah Privacy Disclosure" and is provided in
connection with the Utah Consumer Privacy Act (or “UCPA”). Some terms in this
Utah Privacy Disclosure are defined in UCPA.
This Utah Privacy Disclosure only applies to people who are consumers under
UCPA.
This Utah Privacy Disclosure does not apply to information that is excluded from
the definition of “personal data” under UCPA or to information or activity that
is subject to exemptions under UCPA.
This Utah Privacy Disclosure supplements our other privacy notices and policies
and shall govern in the event of a conflict between this Utah Privacy Disclosure
or other privacy notices and policies. However, if any other notice about UCPA
is provided at the point of collection, then that other notice shall govern in
the event of a conflict with this Utah Privacy Disclosure as permitted by
applicable law.
Categories of personal data. We process personal data when you use our Services.
Please see the section in the QVC Privacy Statement titled “Kinds of personal
information we use” for a description of the kinds of personal data we use. When
we de-identify data for purposes of UCPA, we will maintain and use such
de-identified data only in de-identified form and will not attempt to reidentify
the information unless permitted by applicable law.
Purposes for processing personal data. We process personal data for the purposes
described in the section in the QVC Privacy Statement titled “How we use
personal information”.
Third parties. We use third parties to help us in the operation of our business,
and these third parties may have access to any of the personal data described in
the categories of personal data. The categories of third parties that we use
include payment, collection, marketing and advertising companies.
UCPA Rights. Following are rights of Utah consumers under UCPA. To exercise
these rights, please submit a request through our webform link or call us at
1-800-367-9444 (7am-1am Eastern). Please note that we will need to authenticate
you to a reasonable degree of certainty before we can process your request.
Access. A Utah consumer has the right to ask us to confirm whether or not we
process personal data about the Utah consumer and to access such personal data.
We provide access to such personal data by providing you with a copy of such
personal data.
Copy. A Utah consumer has the right to obtain a copy of the consumer's personal
data that the consumer previously provided to the controller.
Deletion. A Utah consumer has the right to request the deletion of the
consumer’s personal data, but UCPA permits some personal data to be retained,
notwithstanding a consumer’s deletion request.
Sale of personal data. A Utah consumer has the right to opt out of sales of
personal data. While we do not engage in sales of personal data under UCPA, you
may opt out of such sales if we do so in the future.
Targeted Advertising. We engage in targeted advertising. A Utah consumer has the
right to opt out of targeted advertising.
Appeal. A Utah consumer has the right to appeal our decision with respect to a
request to exercise a UCPA right.
VIRGINIA PRIVACY DISCLOSURE (Last Updated December 20, 2023)
This section is referred to as the "Virginia Privacy Disclosure" and is provided
in connection with the Virginia Consumer Data Protection Act (or “VCDPA”). Some
terms in this Virginia Privacy Disclosure are defined in VCDPA.
This Virginia Privacy Disclosure only applies to people who are consumers under
VCDPA.
This Virginia Privacy Disclosure does not apply to information that is excluded
from the definition of “personal data” under VCDPA or to information or activity
that is subject to exemptions under VCDPA.
This Virginia Privacy Disclosure supplements our other privacy notices and
policies and shall govern in the event of a conflict between this Virginia
Privacy Disclosure or other privacy notices and policies. However, if any other
notice about VCDPA is provided at the point of collection, then that other
notice shall govern in the event of a conflict with this Virginia Privacy
Disclosure as permitted by applicable law.
Categories of personal data. We process personal data when you use our
Services. Please see the section in the QVC Privacy Statement titled “Kinds of
personal information we use” for a description of the kinds of personal data we
use. When we de-identify data for purposes of VCDPA, we will maintain and use
such de-identified data only in de-identified form and will not attempt to
reidentify the information unless permitted by applicable law.
Purposes for processing personal data. We process personal data for the purposes
described in the section in the QVC Privacy Statement titled “How we use
personal information”.
Third parties. We use third parties to help us in the operation of our business,
and these third parties may have access to any of the personal data described in
the categories of personal data above. The categories of third parties that we
use include payment, collection, marketing and advertising companies.
VCDPA Rights. Following are rights of Virginia consumers under VCDPA. To
exercise these rights, please submit a request through our webform link or call
us at 1-800-367-9444 (7am-1am Eastern). Please note that we will need to
authenticate you to a reasonable degree of certainty before we can process your
request.
Access. A Virginia consumer has the right to ask us to confirm whether or not we
process personal data about the Virginia consumer and to access such personal
data. We provide access to such personal data by providing you with a copy of
such personal data.
Copy. A Virginia consumer has the right to obtain a copy of the consumer's
personal data that the consumer previously provided to the controller.
Correction. Taking into account the nature of personal data and the purposes of
processing personal data, a Virginia consumer has the right to have inaccuracies
in the consumer’s personal information corrected.
Deletion. A Virginia consumer has the right to request the deletion of the
consumer’s personal data, but VCDPA permits some personal data to be retained,
notwithstanding a consumer’s deletion request.
Sale of personal data. A Virginia consumer has the right to opt out of sales of
personal data. While we do not engage in sales of personal data under VCDPA, you
may opt out of such sales if we do so in the future.
Profiling. A Virginia consumer has the right to opt out of profiling in
furtherance of decisions that produce legal or similarly significant effects
concerning the consumer. While we do not engage in activities that come within
the scope of profiling under VCDPA, you may opt out of such profiling if we do
so in the future.
Targeted Advertising. We engage in targeted advertising. A Virginia consumer has
the right to opt out of targeted advertising.
Appeal. A Virginia consumer has the right to appeal our decision with respect to
a request to exercise a VCDPA right.
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