www.retinue-solutions.com Open in urlscan Pro
94.237.61.222  Public Scan

Submitted URL: http://www.retinue-solutions.com/privacy-policy/
Effective URL: https://www.retinue-solutions.com/privacy-policy/
Submission: On May 19 via api from IE — Scanned from GB

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Text Content

CREATE AN ACCOUNT AND SETUP
JOB NOTIFICATIONS

You will now be redirected to an external site to complete your application. If
you are not automatically redirected, please click here to continue.
I have read and agree to the terms of use and privacy policy


Add job notification Add job notification Just take me to the job


* Click on a message to dismiss it


We use cookies to provide you with the best possible browsing experience on our
website. You can find out more below.
Cookies are small text files that can be used by websites to make a user's
experience more efficient. The law states that we can store cookies on your
device if they are strictly necessary for the operation of this site. For all
other types of cookies we need your permission. This site uses different types
of cookies. Some cookies are placed by third party services that appear on our
pages.
+Necessary
Necessary cookies help make a website usable by enabling basic functions like
page navigation and access to secure areas of the website. The website cannot
function properly without these cookies.
ResolutionUsed to ensure the correct version of the site is displayed to your
device. essential SessionThese cookies allow the website to keep track of the
pages you visit, so that you don’t have to repeatedly enter the same information
during one session, or on each new visit. essential

+Statistics
Statistic cookies help website owners to understand how visitors interact with
websites by collecting and reporting information anonymously.
AnalyticsWe employ Google Analytics as third party analytics services. This
helps us analyse how users interact with our website and to identify patterns.
Google Analytics IP address anonymization is also employed, which means we do
not store any personal information. This stops individual user identification
and re-marketing activities. essential Allow IP tracking
Yes
No

Accept Customise

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YOU HAVE 0 SAVED JOBSAVED JOBS


ALL DONE!


THANK YOU FOR YOUR APPLICATION AND PLEASE DO CONTINUE TO APPLY FOR OTHER
OPPORTUNITIES YOU FIND OF INTEREST.

ONE OF OUR CONSULTANTS WILL CONTACT YOU TO DISCUSS YOU APPLICATION AS SOON AS
POSSIBLE.

TO ENSURE YOU HAVE THE GREATEST CHANCE OF FINDING YOUR DREAM ROLE, DO REGISTER
WITH US TO SIGN UP FOR JOB ALERTS.

Select all Remove all jobs



ATTACH YOUR CV (OPTIONAL)

Click here to attach document
Supported documents PDF,DOC,DOCX
Drop here to upload

OR UPLOAD CV USING


Linkedin Dropbox
* Are you eligible to work in the EU?
Yes No
* I have read and i accept the terms of use and the privacy policy.


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We will never distribute your personal information without your consent.
Your information is encrypted and stored in state of the art data centers.


APPLICATION COMPLETE

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You will receive an email from us confirming your application.
We have also saved this job in your applications.


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SIGN UP FOR JOB ALERTS BY SELECTING THE RELEVANT CHECK BOXES BELOW (OPTIONAL)



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Privacy Notice


PRIVACY POLICY

 

Retinue Solutions Privacy Notice.



Last update: 1st May 2018


Thank you for using Retinue Solutions recruitment services


The purpose of this privacy notice is to tell you what personal information
Retinue Solutions collects from you, how and when it may be collected and how we
use it in order for you to access and use our recruitment services.

 

Personal information refers to any information that can identify you as a living
individual, such as name, address, email address, National Insurance number,
telephone number, bank details etc. We will refer to this as “personal
information” within this notice.

 

When this notice mentions “us”, “we” or “our” it refers to Retinue Solutions who
is responsible for your personal information under this agreement (the Data
Controller).

 1. Information we collect

Recruitment businesses obtain personal data through a variety of sources. You
may have applied for a role you had seen advertised by us, you may have
registered with us directly via our website, or you may have uploaded your
details to a job board or social networking site for job seeking purposes.

There are three main categories of information that we collect from you as
detailed below.

 

1.1 Information you give to us

1.1.1 Information that is necessary to use our Recruitment Services

We ask for and collect the following information when you register as a
candidate with Retinue Solutions. This information is necessary for the adequate
performance of a contract between you and us, and to allow us to comply with our
legal obligations. Without it we will be unable to provide you with our
recruitment services.

This information includes (without limitation);

 * General registration details – when you register with Retinue Solutions we
   require personal information such as your name, address, contact details etc.
   in order to be able to provide work seeking services to you
 * Work history – in order to assess your suitability as a candidate for the
   vacancies we are working on with our clients we will need to receive
   information regarding your employment to date. This may include your CV,
   education, relevant qualifications and courses undertaken, your reference
   details and other information you feel is useful to tell us about yourself in
   regards to your job search
 * Pre-employment vetting – As a recruitment business we are bound by the terms
   of the Conduct of Employment Agencies and Employment Businesses Regulations
   2003, which requires us by law to collect and verify information regarding;
   individuals’ identity, suitability for a job vacancy and their right to work
   in the location the respective role is based.
 * Enhanced vetting checks – For certain positions we are working on we may need
   process other enhanced information about you which could include (but is not
   limited to) information about your physical and mental health and your
   criminal record to date. This is known as “sensitive personal information”
   and whilst we will keep all of your personal information secure, we will
   protect this to a higher level. These requirements are set and stipulated by
   the industries or organisations we are working with, or by the government.


1.1.2 Information you choose to give to us

On top of the information we require you to give to us to use our recruitment
services; you may choose to give us additional information about you that
enables us to tailor the services we provide to you. This additional information
will be processed based on your consent.

 * Additional profile information – this may include extra information regarding
   your skillset, your career highlights and achievements to date and your
   future ambitions including the type of employment you are seeking, the
   locations you wish to consider for this and the opportunities you would like
   to hear about from us.
 * Other information – You may provide us with some other information when
   completing a form, responding to our surveys, or where you select and manage
   your marketing preferences.


1.1.3 Information that is necessary to on-board you for a work assignment

If you are seeking or are offered and accept a temporary work assignment through
us then we will require further information from you in order for you to enter
into this contract and to ensure you are paid accordingly. This can include, but
is not exhaustive of; your bank account details, your National Insurance number
or limited company information, your emergency contact details, equalities and
diversity monitoring data and potentially some personal medical history which is
necessary to fulfil our legal obligations to you and our clients.


1.2 Information we automatically collect from your use of our website

When you visit our website a small file is downloaded to your computer called a
‘cookie’. Cookies, alongside other tools, help us to improve our websites
performance and to enhance your experience.

We use cookies to help us:

 * Make our website work as you'd expect
 * Remember your settings during and between visits
 * Improve the speed/security of the site
 * Monitor user traffic patterns
 * Understand how our visitors use our website
 * Optimise our onsite communication

What all of this means is that you get the best possible user experience and
relevant information based on your needs.


What we don’t do

We don’t use cookies to gather any personal information that could be used to
identify you or to advertise products & services to you on other websites.

If you require further information regarding our use of cookies, then please see
our policy here COOKIES POLICY .


1.3 Information we collect from third parties

We may also receive information about you from third parties. These may include
your referees to verify the information you have given us regarding your work
history and performance, our clients may share personal information about you
with us, we may find information about you on social media e.g. LinkedIn or
other jobsites, another agency or organisation may pass your details to us, you
may be referred to us through another agency as a supplier to a contract, or we
may receive other information from government organisations when performing
background checks where required.

2. Client Data

This section applies where you are an individual working for an employer that we
provide recruitment services to.

 * Providing recruitment services – If you are a Retinue Solutions customer we
   need to collect and process information about you, or individuals at your
   organisation, in order to provide you with our recruitment services. These
   include (without limitation); finding a suitable pool of candidates for your
   vacancies, providing you with a Managed Service Provider (“MSP”) programme
   directly or through another organisation, providing you with Recruitment
   Process Outsourcing (“RPO”) services directly or through another
   organisation, to provide you with market relevant information, or to source
   potential opportunities from you as part of our recruitment services.
 * The information we collect – The information we collect about our clients is
   very minimal and is generally only to ensure our relationship and the
   services we provide run smoothly, or to comply with our legal requirements.
   These include (but are not limited to) retaining records of our dealings
   where appropriate to ensure compliance with our contractual obligations, to
   address any query regarding legal claims, to assess suitability to contact
   you regarding potential opportunities and/or our services, and to ensure
   compliance with this privacy notice.

3. How we use the data we collect

We use, store and process information including personal information, about you
to provide and improve our recruitment services to you and our clients and to
comply with our legal requirements.


3.1 Providing our recruitment services

 * Submission of details to clients – If you apply for a role we are
   advertising, or you request to be put forward for suitable positions that
   match the preferences that you have provided us with; we will share some of
   your personal information with our clients in relation to these vacancies.
   These can include your name, work history and any relevant qualifications in
   relation these vacancies.
 * Providing reports to clients, managing pay and work performance – To allow us
   to measure our performance we are required to provide reports periodically to
   our clients. This information can include your personal information to
   include your name, pay rate and total hours worked and also to demonstrate
   our adherence with our legal requirements.


3.2 Improving our services

 * Staff training – We regularly monitor and review the performance of our staff
   to ensure we are providing a quality service to our customers; that this
   service is compliant with our obligations and is in line with best practice.
   We therefore review your records on our database and any feedback you provide
   us with in order feed into the training we provide.
 * Marketing – Where you have given us permission to do so we will send you
   promotional messages, marketing, advertising and other information we may
   think is of interest to you. This can include information regarding our
   referral programmes, competitions, events and surveys to help improve our
   website and to gain feedback on proposed business development


4. Sharing and disclosure

In order to successfully provide our recruitment services, it is sometimes
necessary to involve some of our partner organisations to assist us in doing so.
We have carefully selected these partners and have taken steps to ensure that
your personal information is protected and stored securely. The instances where
it is necessary to share your information with these partners are described
here;


4.1Sharing with service providers

 * Parties that process data on our behalf – In order to help us operate as a
   business, in providing our recruitment services, we sometimes need to
   outsource some of our functions to external providers. These third parties
   have only limited access to your information, may use your information only
   to perform these tasks on our behalf, and are obligated to us not to disclose
   or use your information for other purposes. These include (without
   limitation) IT support, cloud platforms to host and store our data, training
   providers and platforms, legal and professional advisers, background
   screening providers, insurers and auditors.
 * Managed Service Providers (“MSPs”) or Recruitment Process Outsourcing
   services (“RPOs”) – Some of the organisations we work with outsource their
   recruitment function to other organisations called MSPs or RPOs. In order for
   us to submit you to a vacancy at the organisation we need to work through
   these third parties who will process your data and application on their
   behalf. We will always have agreements in place to ensure your data is fully
   protected and your same rights apply regardless.

 

4.2 Sharing with other third parties

 * From time to time we may be required by regulators or law enforcement
   agencies, to provide information to them in order to prevent or detect
   criminal offences or fraud, to prevent harm or as part of other
   investigations where there is a legal basis for doing so. Where appropriate,
   we will notify you of such legal requests, unless providing notice is
   prohibited by the legal process itself.


4.3 With your consent

 * Individuals, hirers and other third parties – Where you have expressed an
   interest in relation to the current or prospective vacancies that we are
   working on, we will share your details with those involved in the recruitment
   process in relation to these.


4.4 International transfers

 * In order to provide you with the best possible service when using our
   recruitment services it may be necessary for us to transfer your data
   internationally. This may be between or within our Retinue Solutions offices
   internationally, to overseas clients, to cloud-based storage providers, or
   other service providers to assist us in operating as a business.       Where
   we do transfer your data internationally, we will always ensure that this is
   compliant with data protection regulation and that the way in which we
   transfer it provides sufficient safeguards in relation to your personal
   information, within a company’s international locations using Binding
   Corporate Rules;

Ensuring we have a full data transfer agreement in place, that incorporates the
current standard contractual clauses as set out by the European Commission when
transferring data from a data controller within the European Economic Area to
data controllers and processors outside of the regulation’s authority

Transferring your data to a country which has been approved by the European
Commission in respect of their local data protection legislation

Where you have consented to it, or there is another legal basis for the transfer


5 How long do we store your information?

Our general approach is to only store your personal information for as long as
we are required to do so, or for as long as the data we hold is relevant. We
therefore apply the following information retention periods;

 * We will retain your information for a period of five years from our last
   point of meaningful contact with you. Meaningful contact for us is where you
   have actively communicated, either verbally or in writing, with us in
   relation to our recruitment services. As a candidate this may include any
   communication where you express interest in the potential roles we are
   working on, or where you have provided us with an updated version of your CV
   in relation to these roles.
 * As a recruitment business we are required to hold records of the services we
   provide in order to comply with our legal obligations. These include (without
   limitation);

For 12 months from the date we last provided our recruitment services to you,
under the Conduct of Employment Agencies and Employment Business Regulations,
2003.

For 6 years from the end of each tax year for the purpose of retaining payroll
records under the Income Tax (Employment and Pensions) Act 2003.


6 Security & Confidentiality

We are continuously implementing and updating administrative, technical, and
physical security measures to help protect your information against unauthorised
access, loss, destruction, or alteration. All of our data is stored on secure
databases for which we have robust security systems in place to limit the
likelihood of ‘hacking’. These include regular vulnerability, disaster recovery
and penetration tests on our systems internally, and we are Cyber Essentials
certified, which gives us a clear picture of our cyber security grading and any
areas of risk to us and our customers. If you know or have reason to believe
that your personal information has been lost, stolen, misappropriated, or
otherwise compromised, please contact us following the instructions in the
Contact Us section below.


7 Your rights

We take the protection of your personal information very seriously and it is
important you understand the rights you retain in respect of your data, even
after you have shared it with us;

 * Rights in relations to automated decision making – We will not make any
   decisions based purely on automated processes to assess your suitability for
   the vacancies we are working on.
 * Rights to make a Subject Access Request (SAR) – You have the right to request
   to see all the information we are holding on you at any time, there will be
   no charge for this service unless you have made more than one request for the
   same information.
 * Right to data portability – Where this is possible, you have the right to
   request for us to transfer the information we are holding on you to another
   organisation. This can only be done with explicit direction from you and we
   will never pass your information to other organisations without us having
   received this.
 * Rights to restrict processing – You have the right to restrict the processing
   of your data in certain circumstances.
 * Right to withdraw consent – Where we have obtained your consent for us to
   process your information (for example for marketing purposes), you similarly
   will have the right to withdraw this consent at any time and we will cease to
   carry out the process for which we were holding this for, unless there is
   another reason which compels us to do so.
 * Right to be forgotten – Similar to consent/withdrawing your consent, you have
   the right to request your data is removed from our systems. We may be
   required by law to hold some information on you if we have actively sought
   work for you, or if you have worked through us as a temporary worker. This
   information will be held in our secure systems and we will only hold it for
   as long as we are legally required to do so.
 * Right to rectification – where the data we hold about you is factually
   incorrect or incomplete you have the right to request correction or
   completion and we will do this without undue delay.
 * Right to lodge a complaint – Where you are unhappy as to the way we are
   handling your personal information you have the right to lodge a complaint
   with the Information Commissioner’s Office; https://ico.org.uk


8 Contact us

If you have any queries or concerns as to the way we process your personal
information, then please contact us at dpo@ngagerecruitment.com or by writing to
us at;

Data Protection Officer,
N GAGE OPERATIONS LIMITED,
5th Floor,
4 Coleman Street,
London,
EC2R 5JJ


CONNECT WITH RETINUE

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5th Floor
4 Coleman Street
London
EC2R 5AR
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0845 521 9481 enquiries@retinue-solutions.com

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Copyright © Retinue Solutions - Part of nGAGE Specialist Recruitment Limited.